London hotels near Harrods

very good bath amenities and good food timely service excellent location the rooms are to small the bathrooms dont have bidets and the room should have been properly checked b4 hand as light bulbs didnt work the shower drain was blocked

Very friendly and helpful staff. Room atmosphere is verycomfortable. Reception and Councier staff are very efficient and welcoming Nothing of significance, though we have to ask them daily for the coffee mate, cream and cups. They provide only two small packets daily, which means each guest can only frink one cup a day !! a bit annoying. Furthermore, they offered to upgrade to me to Business floor against paying 75 pounds daily. The room was exactly the same as the classic. the only additional things were new furniture (meaningless), breakfast and internet access. The additional charge was exremely high for these things!

location your company procedure for the reservation was very poor & unprofessional

location, rooms discretionary service charge added to bill, a guest has to ask for it to be removed rather than being asked before its included,

The location of the hotel is quite good, with good access to public transport and Knightsbridge shopping areas. The room I got was a handicapped room with bigger than usual bathroom (I assume). However, the open shower didnt drain and the whole bathroom was flooded within 30 seconds of turning on the shower. The toilet flushed for 3 hours with repairmen coming in at 5 in the morning to fix it. No compensation was offered, which for a 5 star hotel is not adequate.

i liked the location, and its a samller hotel quick to get in and out i got a better rate on sunday night ..but all hotels have better sunday rates...i certainly wouldn't pay 4 or 5 hundred GBP to stay there....it simply is not worth it This is not a true 5 star hotel..more like a 4 it lacks the little extra's, i hate paying 20GBP for internet..that's a big turn off for me and probably why i won't stay again...small room but the rate reflected it...and i was alone but a little small for 2 people

Location, Quit area , close proximity to every thing No facilities , and you need to go for the Carlton tower for the Gym and busniess center

Great staff , nice room after upgrade, although strange that the windows couldnt be openend... No 5 star, more 3+, all the facilities the state to have are in there yes 5 star sister hotel 1 block further down the street the Jumeirah carlton... hotel.. that might be 5 star, but there littke sister is not.. good room, but no facilities, and only after an upgrade ( excecutive) we had a real suite ( forget the junior...). but all in all a good hotel. nothing fancy though ( in the star and facilitie sector...)

location and a balcony in town the rates were misleading as they didn't reflect the true cost

The Doorman We waited too long for the room to be ready at check in. Very small rooms. Over priced for what you get. We stayed at the Ritz Hotel on our last visit for the same price and it was far superior.

Greta Location, Very Quiet, Poorly and wrongly decorated, Very expencive for its worth,

I walk in the Hotel, and they have sold my room becouse I arrive at 10:00PM even it was GTD by credit card. The front-desk manager at first denied that there is any booking under my name, then he deleted my name from the computer screen when i was watching my name pop-up

The bathroom was far too small, couldn't turn at all!! Will not use this hotel again.

complimemtary tea insufficient hot water in bath and shower

Location, clean, value for money, comfort Some of the reception staff unbearable!

Service and Location. Double room rather small. Awarded a room that was not specified in confirmation at time of booking. Situation rectified though.

The "Tea Time" and the "bar" included in the price The carpets were old and looking s if they are not very clean.

Close to shopping center, harrod etc. Too small area

Location only. First point, when I arrived to the reception I asked the customer service lady about types of room she answered: no madam no room available, everybody came today I transfered them to my sister hotel!! Or If you want I can give you standard room for £650 per night !!! At the same time, I booked through Kayak app and I found it for £450 per night .. Second point, the bed cover seems no quilt inside and they didn't change it for 8 nights, also the room was not clean.. Third thing which was the most disgusting thing, on 12 of Sep 2016 I waked up at 8:00 am because of voice coming from one of my plastic bag I was puting it over the chair, it was a mouse inside the it. Then the mouse run to his hole under the mini bar !!! I went directly to the reception and they told me sorry madam we will give you another room in another floor. They gave me other type of room better than which I booked. Fourth point, I spoke with the supervisor about what happened, she appologized and she told me that her manager will contact me.. I was following up with her everyday but no answer.. On the last day, when I checked out she told me that her manager offer me to make upgrade next time to primume room or they will return £200 !!! She told me " but please madam don't write your rivew online". I against that, then she told me you can contact my manager by email. My psyche was to much tired and bad mood. I sent an email to the manager but she didn't reply.

Location was good. near tube station. walking distance from good shops. Beds uncomfortable hollow in centre. wrote in dust!! Otherwise ok.

Our room was dressed well with comfortable bedding, however the bathroom was in desperate need of some tlc! Breakfast was very poor. We had full English breakfast minus the work 'full'. There was no sausage, eggs, mushrooms. Just beans and bacon! It was reported to the manager, of which he disappeared and came back 20 min its later after I had finished by piece of bacon and informed us the eggs were then available. a little too late. Not an enjoyable breakfast experience. Concierge and the bar staff were friendly. Your basically paying for the location and not the hotel class. In desperate need of a makeover and a kick up the arse in the breakfast restaurant!

The Location Only! Rooms were so small & Internet expensive