Sepang hotels

The place was relaxing and I liked it that wifi and 3G was weak - so we could really put the phone down and enjoy quality time. The good was really poor. Hygiene a concern and the pool was overcrowded and looked dirty (murky). The Chinese restaurant sold mushy prawns, rotten mangoes in our pudding. Breakfast was dirty. Bowls were unclean with food still stuck on it.

the room is very nice and well built for Malaysian standard in terms of service, there aren't any organisations at all. the staff are not attentive and slow, plenty of them but none seems to know what they are doing. when dining at the Sunset, one of the staff said they don't have a wine list, they just serve red or white if you want, but where are the wine come from? then she gave me a whole list of all you can have ! they really do attract whole bus load full of Chinese tourists... prefect for corporate events or people who don't really care about service...not even for a weekend get away, its a shame because they rooms are really nice, but should've known, there are more than 300 rooms! and there's only one tiny pool! being over looked by 600 people at breakfast time!

The design and location of the villas is great. Rooms are clean as well. There's no guidebook in the room to introduce the hotel facilities, restaurants, room service number etc. We merely gotten a photocopied 1page phamplet showing the hotel map & restaurants. Restaurant service at the club house is poor and staff is not as attentive. For the buffet, there's lots of houseflies landing on and hovering around the food. Guests have to spend time swatting at the flies. Spa-wise, suggest body scrub to be included in the package. And to have some brochures on the spa facilities as well, we found out that there's steambath but was informed last minute that we will require swimsuit to use it. Some warning would be nice.

Very convenient close to the International Airort with Shuttle bus !

If you fly to/from KLIA, fine. There is free shuttle service starting at 5:30. If you fly to/from LCCT (low cost airline), I would not suggest this hotel. It's 20 mins by car from the airport. It costs 2/3 as much as going to the city center. Normally, you only need less than 50 mins - 1 hour to travel to city center from the airport. I arrived to this hotel late at night and left very early so I couldn't see much. Based on what I have seen and experienced, it's quite overpriced.

free internet service. 1) spent the night with flies and bugs 2) shuttle service finished around 12midnight and we had to take taxi from the airport. 3) more immprovement is expected on staff services

the air conditional in my room was very poor. they got a very tiny summing pool.that's one night when i was at the room i saw a lady enter to my room and then i said to her you got the wrong but she said that's the room key she got when she check in just now, how can they staff can gave the same room to other and this was very dangerous what if im not in the room that time ????

Comfortable bed. Long way from the LCC airport terminal.Expensive cab fair to get to after 12 midnight.

Did not have a boarding pass, was unable to checkin as I could not get past security. Was not clear till after I already paid.