Kuantan hotels

Pros: It was a pleasure staying at this hotel, which is 10 minutes walking from the Mall

Pros: Great breakfast selection

Pros: Great location & delicious breakfast

Pros: Good location

Pros: Big room full 5 stars facilities, very worth for money

Pros: In the town

Cons: The room is not clean ..

Cons: No water heater..

Pros: The room & toilet is clean. I love it.

Pros: Excellent and value for money out of all the hotels I had stayed so far this would be very good one

Pros: The receptionist was very friendly. Good to see the hotel hiring OKU as their employee.

Cons: Asked for non-smoking room, but given smoking floor. The promition in booking.com was very misleading. I thought breakfast is included but surprised to find out breakfast is not included.

Pros: Location is good, Staff is friendly too.

Cons: Nil

Pros: overall , its ok, for the money i paid. its right in the city itself....

Cons: the lift is very small, and the shower dont run that good.

Pros: our room has nice view of the beach and the pool. there are 2 pools, and the private beach is clean. we had dinner at the hotel's restaurant. the food was delicious, and the price is acceptable (typical hotel rate). for buffet breakafast, plenty of food options with reasonable price.

Cons: the room has no carpet, so it became quite dirty and sandy after we got back from the beach. no ample car park nearby to the lobby

Pros: The overall ambience was relax and private beach was good.

Cons: Pool cleanliness not up to 5 stars expectations. Guest inside pool are not in swimsuits entirement and no life guards on duty to remind the guest. Pillow are not comfortable, not up to 5 stars standards as well. Food at the restaurant was 3 to 4 stars rating and restaurant clealiness was just satisfactory.

Cons: The service in general. Service at the restaurants very slow and sometimes they make mistakes with the orders . No soap in the room because they were running out of it? Towels for the swimming pool in the morning at 9:30 AM are not ready and must wait 20 to 30 minutes to get them. Front desk staff not very helpful to solve problems.

Pros: Location and walkable to the beach, shops and restaurants. Good wifi coverage & easy parking. Quiet surrounding and nice sea view from the room. Nice lobby and friendly staffs.

Cons: Small room as well as small bathroom. Paintings left on the shelf instead of being hung on the wall a a sign that room is not yet fully ready. TV not easy to operate. Difficulty to switch channels. Air conditioning fairly noisy.

Pros: Everything

Cons: Monkey

Pros: The only thing is the location of the place is stratergic. All convenience/food store are close enough, only take 5-10min by walking to reach out. Breakfast is quite ok for status "resort" score for 9/10. Room for deluxe king bed are meet my expectation. good pool.easy access to beach.

Cons: I'm travelling by car. Here one thing's about this place, lack of parking space, no vip parking/valet parking. Now i'm curious how this place rate by "5star". You need to park outside road which i'm feel it's not save enough although the hotel staff tried to convince me that the parking space there was safe. At the end, everytime i want to go outside with my family, need to book a grab beacause if you using your own car, and when you reach back to hotel, you need to park outside ,because inside parking always full. So for those travelling by car, this place is not suitable. Room Cleanliness- i'm cleaning myself. A dust cover the table near the bed.... toiletbowl not properly clean, got some smell, but im lucky im bring my own DETTOL spray.. Refrigerator need to change due to inside like a sauna.........lucky there got spare. And the worst thing is, my whole life this is 1st time happened to me, asking for make up room, make a call around 0940hrs in the morning, after came back from beach around 2 a'clock in the afternoon, found out still there is nobody attend for make up the room. Go to front desk asking for that, they check in the system and informed me YES they acknowledge about the called i been made that morning and they wandering why there is nobody clean my room. at last maybe around 3 or 4 o'clock in the evening when i'm out to have for lunch+dinner with my family, they make up my room. so for me, this is totally lack of management and fasilities itself.

Pros: The breakfast was good!

Cons: Limited in room entertainment, only had few channels on tv

Pros: The room interior is modern and sleek yet it gives you that cozy feeling.

Cons: -

Pros: Luv the pool altho it was a bit crowded towards the late afternoon. Buffet bfast was good too. Wide spread of choices.

Cons: It was unacceptable that we had to wait for our room to be ready despite checking in at 3pm, as set by your hotel. Your front desk staff was not helpful and inexperienced during the check in process. After waiting for close to an hour, nobody updated us on the status of our room until we asked. We were willing to change our room to the next available room as long as we get a room but yr staff was not accommodating at all. Its such a shame what we went thru. Bad 1st impression indeed. You failed to make us feel welcomed.

Pros: Good

Cons: No

Pros: Nothing much you can find here. Its not for vacation

Cons: Poor parking facilities, dusty room. Old Furniture

Pros: The location was nice at the middle of the city. Near the Masjid. The pasar malam just a walk away.

Cons: The door lock was not functioning. Report was done but no proper action taken. The phone was not working. Basement parking lot was so filthy. Unbearable smell.

Cons: Good

Pros: Receptionist friendly

Cons: Fnb staff during breakfast and room attendant not friendly at all!

Pros: nice view,clean and friendly staff

Pros: Staff service and attention

Cons: Old facilities

Pros: Location. Service is ok but can be better.

Cons: Toilet should hv handheld shower head. It is safer for the elderly not to climb in & out of bath tub for shower.

Pros: great facilities and the beach is magnificent.

Cons: cleanliness and tidiness is below expectations.

Pros: The beach is beautiful

Pros: The prompt housekeeping respond to our request for extra towels & blankets despite the fullhouse guests. Pool & kids water park are awesome.Well done!

Pros: The lobby was nice and the service was good. Clean bedroom and bathroom.

Cons: The room quite small for 3 people especially when you have to pray. It felt uncomfortable because the space quite small. Even to take and put your clothes in the wardrobe also quite difficult because it too close with the bed, only one step away. For the ironing facilities not really good. They only provide the ironing board in the room. So, basically you have to go to lobby and ask them the iron. They will let you use around 30mins only because they said someone else want use it too. But if you’re okay to going up and down for the iron, you will be okay to stay here. I hope hotel management can provide iron with ironing board in each room not only the ironing board.

Pros: I like my room very spacious and suitable with my family of 5 persons.

Cons: For breakfast - must have a varieties menu

Cons: The hotel run down need to refurbish. The cafeteria need to be improved in term of cleanliness.

Pros: Room 421 and 242 OK.. But room 241, aircond leaking. Breakfast OK but better if more variety. All room are clean. Staff was very polite and responsible. Parking limited. All facilities are good and nice.

Cons: Everything was OK..

Cons: Superior Suite Room A small which is no space for muslim to pray. Room A toilet got leaking at the pipe. Room A toilet bowl waiting to damage.

Pros: Pool has slides for kids.

Cons: Dont look like a 4 star hotel to me. Only 1 trainee staff at the lobby. Furniture is old. No cooking facilities. Dont know why there is a pantry there. Very limited TV channels. 6 channels. TV controller have to get from receptionist. Small rooms. Dirty pool.

Pros: Marvellous beach view and nice vacation stay

Pros: The pool is great but the lobby is stuffy. Overall value for money. Location is great with local dish attraction.

Cons: NA

Pros: Room is clean Beach is beautiful & clean Pool is nice Location is good Parking is good Staff is good

Pros: Everything

Cons: Nothing

Pros: The bed was big and comfortable. Room service food was good.

Cons: We initially wanted to request for an early check-in but due to the hotel hosting 2 groups, they were unable to arrange for an early check-in for us. Hence we decided to arrive at a much later timing but we had to wait 15-20 mins just for the staff to check for our room reservation which we made 2 days prior. Once we had gotten our room, we did a check and to our distaste, our bathtub had residual hair from the previous guest and the fridge was unplugged and dirty inside. I presume that we were given a spare room that had been prepared in a rush seeing that they took a seeming longer than usual time to get back to us for our room. They also did not assign us a wifi password. When we checked out, we were requested to pay an additional RM10 for tourism fee which I had already paid when I was making the booking for the room online. After discussing with the duty manager, George, it was settled but another female staff came to inform us that we have to make the payment and mentioning that George did not know about this matter. It was no longer about the money but rather, as a duty manager, I would have expected better knowledge and handling of this situation instead of just sending another staff member to settled it.

Pros: Convenience..town centre.

Cons: No hotwater for shower.

Pros: Nothing

Cons: The towels were yellow and rough

Pros: Room was good, clean and comfortable Staff were very friendly and helpful. Food from café cabinet was excellent - cheese cake, apple strudel etc

Cons: They need an information service to provide local map, details for local transport, tours and general information. There was no pre-warning of the Dress code requirement for pool area which made it difficult to use especially for women and discomfort was caused. This was not expected.

Pros: CHILDREN FRIENDLY...NICE FOR BIG FAMILY...NICE POOLS TOO! HAVE SEPARATE CHILDREN AND ADULT POOLS :D

Cons: PREVIOUS CUSTOMER BED SHEET WASN'T CHANGED BY THE WORKER..SMELL OF KIDS URINE SO OBVIOUS.. GOT TOO SLEEPY, REALISED ONLY LATER THAT NIGHT. I KICKED THE SHEETS OFF THE BED AND TRIED TO SLEEP :(

Pros: The pool

Cons: The room was smelly even I asked for non smoking room. It's not worth for money as I can say the room was dusty, floor was sticky and matters was not comfortable at all... very old...the room was not maintained for very long I guess....

Pros: The location. Value for money.

Cons: Nothing really.

Pros: Nothing

Cons: Everything was good

Pros: Easy to get room.

Cons: The price shown in the advertisement is not same as what I paid.

Pros: Bathroom

Cons: Staff counter not respect customer

Pros: The breakfast was exceptionally delicious

Cons: The staff was not that friendly enough.

Pros: Location.

Cons: Smelled like old furniture upon entering the room. Needs some refurbishment.

Pros: The location is very close to my office and there are so many restaurants and shops around the area. They improve the ironing area, instead of placing the ironing board and iron at the open space between the rooms before, they now allocated a specific room for this facility. The wi-fi is also good.

Cons: I think the management need to refurbish the room especially the room door, bathroom, floor. The sink in the bathroom is leaking. The safe box is totally broken

Pros: Parking spot.. fluffy towel

Cons: Toilet not that clean. Door dirty with liptik on it. Breakfast not many choice. Tv channel lame n no sound certain channel. Iron room hot n iron crazy sometime ok sometime KO

Cons: Nothing to like in this hotel. Reason staying here since had a conference nearby UIIM otherwise would have stayed in Zenith.

Pros: Big and convenience in that area

Cons: Better, if clean than this

Pros: Prefer iron in each room so that we have our own time & privacy.

Cons: No iron in d room. Facilities need to be upgraded.

Pros: Great value, helpful staff, included breakfast was adequate.

Cons: Pillow cases, towels could use some beach to brighten.

Pros: Big toilet

Cons: Shower not very hot

Pros: The food is good.

Pros: Big room, breakfast was okay, and most importantly super clean. Thank you for having me and my husband.