Pros: Great hotel and would recommend to anyone. Perfect to relax and unwind from the stress of the city. Very secluded and private. Top-notch service.
Pros: The service was fantastic. Over the top awesome. Turn down service, complimentary bottled water, fruit and newspaper. Towel refresh and mini cleaning twice per day. Great food, very friendly people. I...
Cons: The Uber from KL to the hotel was 65RM, if you want to travel back to KL, the hotel can arrange a taxi that is 300RM. Half the time Ubers are not available in that area so some people are forced to ...
Pros: The service excellence
Cons: Activity limited
Pros: I honestly loved the structure of the hotel, it's like a palace or a castle like the very old days in history, and also the view all around.
Cons: The price was a bit expensive on me that day.
Pros: I loved everything about the Chateaux !!! I'll recommend all my friends to visit it for a serene & rejuvenating experience.
Cons: Everything about the Chateaux was brilliant!!
Pros: The no-child under 8 policy was good. Peaceful and secluded location. Very comfortable room. All staff were courteous and friendly.
Cons: During the check-in, no mention of the included breakfast which i missed out on. Only a call 5 mins before it was closing.
Pros: Staff were attentive and food was good. Spa was excellent!
Cons: Lobster was over cooked and wagyu beef marble 9 didn't seem like it, otherwise all good!
Pros: EVERYTHING ABOUT THIS HOTEL IS PERFECT
Cons: NOTHING! I LOVED EVERYTHING
Pros: Danish pastries nice hot flaky, excellent people skills, genuine smile, friendly staff,always going the extra mile! Enjoyed the fresh fruit juices, treated like a queen! Free transport services to ...
Cons: Lack of information as regards shows on nearby Colemar, we missed the night performance...not a major issue tho!
Pros: The staffs were really professional and friendly. Specially our driver Yusri who took us to The Chateau from KL and back to KL . Mark as well welcomed us and made our stay there exceptional. Thank you...
When visiting Bukit Tinggi, The Chateau Spa and Organic Wellness Resort is a great choice to consider. Guests can visit the spa to be pampered with massages, aromatherapy, or mani/pedis, and La Vie, one of 5 restaurants, serves breakfast, lunch, and dinner. An outdoor pool and a poolside bar are other highlights, and rooms at this luxurious hotel offer up nice touches like bathrobes, slippers, and pillowtop beds with Egyptian cotton sheets.
Pros: Free shuttle bus to the mall and cable car station
Pros: Other staff of the hotel were so kind.
Cons: Staff at reception of any hotel in the world should be welcoming with smile faces. Shocking was the staff we found at the time of check in was not welcoming at all not even a smile on his face!
Pros: The hospitality of staff. Nice and friendly (=..My second stay in this hotel within a year.
Cons: Shan't tootbrush,toothpaste, hand towel all been provided before me checking-in? Instead, they are handed over upon request.
Cons: Don't have
Pros: free shuttle bus
Pros: the environment is nice and and facing to the gold field , cold , windy.
Cons: table in room have notes left by previous customer . and also the room din't provide slipper , toothbrush and toothpaste but they did give us when we call to housekeeping and WiFi are not ...
Pros: Close to premium outlet shopping mall.
Cons: Facilities are too old. Need renovation!
Pros: There was only one person at the reception to attend to the guests coming in. Hence, took a long time to get the rooms. The baggage was not delivered to the rooms, so had to lug it ourselves, and no ...
Cons: It was from the worst experience I ever had . I will never never again reservation desk very unwilling to help .moreover the resturant was a mazing we founf an insect inside the food !!!!!!!!!
Cons: The facilities need to be refurbished eg the sliding door of bathtub is damaged. There were ants on the table
Pros: Nice weather
Cons: No markets or villge around , location can be reach from the city in one hour so there is no need to spend a night at this location. Activities can ve done in a day
Cons: The toilet is keep filling water for 24 hours non stop
Pros: Room really comfy and the view is so beautiful.
Cons: Old facility and some need to be repair.
Pros: nice view
Cons: shower not operate well...no hot water
Cons: The breakfast is not as expected.
Pros: Nothing. Overall nice
Pros: it's farway from Genting highlands
Pros: Style location
Cons: Old needs updating
Adjacent to a golf course, Colmar Tropicale is a great choice for a stay in Bukit Tinggi. Guests can visit the spa to be pampered with massages, body wraps, or body scrubs, and La Flamme, one of 6 restaurants, serves Italian cuisine and is open for lunch and dinner. 2 bars/lounges and an outdoor pool are other highlights at this upscale hotel, and rooms offer 24-hour room service and free WiFi.
Cons: The prices at some restaurant and food court
Pros: Convenient, clean and comfortable.
Cons: Extremely basic facilities
Pros: Comfort bed and clean room
Cons: Nothing all are very perfect
Pros: Safe and secure
Cons: Terrible check-in service! We waited till 4.35pm, only then they have our rooms ready! By right I already booked 6 months earlier and still no room ready for us when we reached there. Terrible ...
Pros: Hotel room is ok, staffs are friendly
Cons: If you are travelling with kids hoping for great time with kids in Genting, I am afraid you'd be disappointed. Theme park not ready !! All you can do is either visit their casino (which of course ...
Pros: The room is clean, and everything in Genting is at a walkable distance. I have a toddler who can't sit still, and I find the room quite baby friendly.
Cons: There are no surrounding lifts when you need to bring the stroller out. No breakfast is provided, whereas in First World Hotel, breakfast is provided.
Pros: Nothing special. Normal.
Cons: Problem with check in.unable to check in promptly.
Pros: The room is very spacious so my children can play and run around in the room. We also enjoy great view from our room. The washroom is also clean and spacious and best of all, it has a rain shower. I ...
Cons: The pillows are very smelly! We called the Housekeeping and they promptly changed the pillows for us. Unfortunately the changed pillows stink too! This is the only big turnoff during our stay at the ...
Pros: Can check in early,no need to wait until check in time
Cons: initially booked a double room and asked for extra bed, turn out room are way too small, extra bed shall be in the toilet if available at all, staff shouldn't recommend extra bed if room size is ...
Cons: The room is too small.
Pros: Outside got many restaurant
Cons: Toilet light cannot use it..and they cannot see solve the light problems...
Pros: Clean Bathroom and cozy beds
Cons: It would have been cheaper
Cons: 1. Room design & too small 2. Refrigerator
Pros: The hotel is near the train station.
Cons: The area do not have any supermarket or restaurant.
Pros: The location of the hotel and the staffs were friendly.
Cons: Found it hard to use the hot water system or the shower system.
Cons: The bedsheets is smelly, and the water heater don't have the the hot water.
Cons: Property needs to be upgraded. All equipments were old. Aircond was leaking. Fan was not functioning. Bedsheet and pillows were smelly. Shower was rusty. Lifts were smelly (damp carpet). The folding ...
Pros: Location is close to the Main road to Genting Highland. Nearby Restaurants...
Cons: If you are light sleeper....Do not request the front room Very Noisy because of Traffic .
Cons: Cleanliness very bad, too many cockroach in the room and bathroom.
Pros: I love the cosiness of d room, and the size of beds, this hotel has 'comfort' written all over its name.
Cons: I would like to have free wifi connections that i can connect direct in my room instead of having to go down to d lobby for internet.
Pros: The big mirror infront the lift
Cons: You can enjoy your stay together with cockroaches and lizards. They keep you occupied throughout your vacation. Room need to be properly ventilated as the carpet smell tend to act as 'air ...
Pros: This place is near the skyway
Cons: No options for food in that area
Pros: the strategic place to find food
Cons: the facility
Cons: toilet leaking & old furniture
Pros: The atmosphere in the dining was excellent. Breakfast was satisfactory.
Cons: The bedroom has a musty smell, probably due to the old carpet which I think ought to be changed. The bedroom needs a update of furniture as it was very old, almost antique.The scenery outside was ...