Kota Kinabalu hotels

Pros: Rooftop pool, helpful reception staff with great English

Cons: I had been charged double via my credit card..shame, please sort this thing out booking.com

Pros: We like how clean and modern it was. The shower in our room was amazing. Aircon worked great and bed was comfortable. Very clean room. Great location, right next door to Suria Sabah shopping mall. Bed was huge, which worked well as myself, my husband and our 2 year old were all sharing! Staff were friendly and we even got a complimentary upgrade!

Cons: Parking isn’t well explained/advertised. Some of the staff didn’t fully understand English when we tried to call down for room service. Slightly overpriced especially for breakfast.

Pros: Friendly staff, spacious rooms, nice view from pool

Cons: Nothing

Pros: Location is great! Connected to a mall with a easy assess in and out. Room is spacious and pillows are comfortable. Good shower pressure.

Cons: Housekeeping did not go clean thoroughly. Found the leftover food most likely from the previous guests at the corner of the room. Private parking is charged at 10ringgit per day. One of the receptionist doesn’t make me feel welcomed, promised to call me when room available as we arrived earlier but did not. Nice rooftop bar with pool, stated there opened at 8am, however there’s no staff around until 845am.

Pros: Comfortable and conveniently located next to a shopping centre with all the amenities

Pros: The location, the breakfast area and the rooftop

Cons: The lobby is somehow small and there's a very nice lounge in the rooftop and empty most of the time cause it's designated for the VIPs.

Pros: The breakfast & the sunset view from the pool

Cons: A little bit of noise from the other room

Pros: Great sea view from our room. Room service food was excellent.

Cons: Room was functional and cheaply decorated with poor lighting. Breakfast buffet had a huge selection but most of the “hot” dishes were cold

Pros: Location was the deciding factor that made me choose this hotel. Situated adjacent to Suria Shopping Mall, it is really convenient to eat, shop and stroll around for trinkets.

Cons: Breakfast was really not up to the standard. Food was basically tasteless, like taken out from cans. Did not refill in time and we had to wait for enough food. Banquet staff should be trained well, some just stood there to greet but didn't direct us to a vacant table. The reception was better, ever helpful and all smiles.

Pros: Friendly staffs. Spacious, clean and comfortable room. Beautiful sunset view on the rooftop

Cons: Certain guests were smoking on the non-smoking designated floor. It would have been even more pleasant if the Non-Smoking policy was properly enforced by the hotel Manager.

Pros: Food was excellent, breakfast and evening buffets. Staff were all superb, everybody we met was friendly and helpful.

Cons: Some prebooked activities cancelled with no prior warning.

Pros: It was a relaxing break on a beautiful island we saw lots of fish snorkelling, beautiful sea and staff couldn't do enough for you, so friendly and helpful, also very peaceful The shuttle boat was a great service and very efficient we went over to the private beach which was beautiful definitely recommend this

Cons: We were in room 916 it was up a very steep hill and lots of other villas also, which was fine for us but may not be for everyone. The food and drinks was lovely but very expensive compared to the rest of Borneo but it should be expected as in a tourist spot!

Pros: We loved it! I went with an old friend and we had a perfect weekend. The service was fantastic, the resort was beautiful (and so was the beach), and there were just enough activities to keep us busy when we weren't reading by the pool. Looking forward to going back.

Pros: The staffs are really friendly especially Eli and Damien! We really enjoyed our stay!

Pros: Amazing location, super attentive staff, great food.

Cons: A little bit pricey, unexpected cost for transfer.

Pros: Hotel of empathy and true family atmospher. Feeling home. Marvelous service and warm kindness. Protecting and preserving nature. Wonderful pice of Malaysian friendliy hostage and culture.

Cons: Some chinese guests without habbits and loud.

Pros: Fantastic dinner offer

Pros: Location: Perfect location on a very pretty island located only ten minutes from KK (Jesselton Point), if you are going to a resort like this my guessing is you wish to remain inside it and use all the amenities etc so in regards to location on the Island it doesn't really matter. However, there is access via boat to a private beach (Tavajun bay) which is really pretty and tranquil. First Impression: When the boat approaches the private pier you can't help but be impressed by the crystal water approaching the clean white sands, the architectural decadence of the resort and obvious intent for it to blend in with the natural background. Staff are lined to aid you across to the reception area and then you are greeted with smile, fabulous fruit ices and cold towels, this is a really nice and often highly appreciated touch. Service: The service from the people that work here, is in our opinion, above and beyond expectation. From Layla in the bar to Ramash in Feast Village, Xia in the reception managing her staff and then the highly amusing Head Chef Lao (might have his name wrong here) they couldn't do more to accommodate. We got engaged on the resort and these people could not have made us feel more special, we are eternally grateful for this memory that we will take to the grave. Room: We stayed for three nights in one of the Kinabalu Villas after a hard few days actually climbing Mount Kinabalu. The room was very spacious with very modern and classy touches including double sink areas, a huge two person bath and an extremely large, comfortable bed with very fine cotton sheets. Little quirks like umbrellas, pool side sandals and bags made the experience that little bit more special. The balcony area we had was beautiful, we sat watching the sun rise over Mt Kinabalu, then the monkey's in the neighboring trees climbing over the canopy's and I even popped the question on our balcony before dinner. Food: Excellent everywhere!

Cons: Not sure if this is actually a problem the resort can solve?! But... The resort markets itself in a way which I believe would really attract honeymooners and couples looking for a romantic Spa retreat/getaway/break. However, the resort attracts a lot of families also, unfortunately I don't feel the resort is big enough to accommodate both sets of people who both hold very different holiday ideals. We are a very understanding couple who love kids but the kid pool is tiny, which means they play in the main pool, splashing and knocking drinks etc, which, is all normal kid behavior but when you are lying on a sun lounger trying to just relax in the sun and drink Mojitos it's not ideal. Parents would often tell their kids to be quite and stop messing about but they are only kids doing what kids do. We had to move twice because we were getting splashed and a ball hit one of our drinks, knocking it over. In the restaurant areas the children would often run around the tables and this did make having a romantic meal a bit challenging at times. We spent some time with other couples on the beach and ended up drinking in the bar with them until we were all quite inebriated but with the abundance of minors present we all felt a bit out of place having a dance to the local band or getting a bit silly. I'm sure parents were looking at us, with the odd swear word coming out accidentally, and thinking we were not fitting in with their resort ideal holiday also. I think in a 5 star resort there perhaps does need to be distinguished different areas for families and adults as they are clearly on two very different experiences.

Pros: Wonderful stay at Gaya Island Resort, loved the rooms and resort facilities. Staff were very friendly and helpful throughout our stay. Food was delicious with a lot of variety but expensive.

Cons: Expensive food and activities, some activities were already fully booked. Could do with AC room as no AC in communal areas

Pros: Total relaxation a short hop from KK. Just what we needed

Cons: A little disorganised in certain areas. Wouldn’t stop me staying again though

Pros: Attentive & friendly staffs, nature, relaxing

Cons: With the price, expected the room to be slightly more premium. But overall still ok.

Pros: Breakfast spread was good. Rooms were clean. Hotel Staff were fantastic to accommodate needs best possible. Special thanks to Restaurant Manager who was very helpful when it rained on an evening of a outing.

Cons: Food options for lunch and dinner were limited. What were available did not taste well and were expensive.

Pros: The pool. Kids love the pool. and the sunset beach.

Pros: The beach

Pros: Everything about hotel,staff with legendary

Cons: Even if I looked hard.. I could not find a single thing to fault

Pros: It was very clen. and the staff was kind. The food was delicious and there were many things to experience

Pros: Still maintain like last time..only the front liner need to improve a bit in terms of welcoming and notifying the check in guests

Cons: No comment

Pros: All the facilities are amazing

Cons: The old male staff at gym explained wrong to people that checked out people can't use shower lounge. Fruits at breakfast are different each hour,, if u go too early then u get only pineapples and watermelons but dragon fruit and papaya will be served later.

Cons: Same breakfast buffet spread for the entire 4 days we stayed there.. but otherwise great experience

Pros: We had a great stay with our family. Our suite was large and of perfect size for the four of us. Beautifully designed, with comfy beds and a nice terrace towards the beach. We enjoyed the very good breakfast buffet at the Horizon Club. And all of the staff were extremely friendly and we felt very welcomed. From the reception to the restaurants/ bar and the Horizon Club.

Cons: The food at Joey’s Restaurant didn’t convince us. The taste was a bit boring and lacking herbs and spices. The drinks at the Sundown Bar weren’t too delicious either. In both cases the staff were super nice and made up the disappointment of the food and drinks.

Pros: Star lounge very good!

Pros: the equipment,the service of the staff

Cons: It will be better if there are more city-hotel shuttle bus

Pros: Everything, tho larger than I was expecting. The staff were outstanding and the service in the restaurants excellent.

Cons: Maybe a little too noisy and crowded at breakfast, having said that, the series’s still fantastic

Pros: Pure luxury! A lovely base to explore KK from. I accidentally left my phone in a Grab taxi just before we checked out. The staff at reception together with the Help desk at Grab, and the driver herself combined to get my phone back to me. This was over and above expectations and much appreciated.

Cons: The only minus of our stay was the music blasting of an afternoon from the outdoor bar area by the pool...no-one seemed to be enjoying it except perhaps a few bar staff. It spoiled the lovely setting a little bit.

Pros: We stayed 8 nights & overall I could not complain one bit about the Magellan. We did have a problem with the air conditioner in our room so they upgraded us for 5 nights in one of the best rooms. The original room was fantastic but the upgraded room was out of this world. Large bedroom & living area (separate) with an ensuite & a powder room. The staff go out of their way to make you feel welcome.

Cons: Only the A/C problem in the initial room. Otherwise it was sensational

Pros: Reasonable price.

Cons: There were some ants.

Pros: Nice beachfront resort, rooms were spacious with a nice view, they also had a beautiful pool.

Cons: Extremely disappointed with the service upon check-in. Arrived during a terrible downpour and was told by the staff that i had to park my car and walk from the car park in the rain. After checking in, eventhough many staff were around us, we had to carry our own luggage to the to room. Disappointing that a 5 star resort would treat their clients as such.

Pros: Lovely breakfast spread although the crowds were a bit daunting. We however always got a table quite quickly and ate to our fill. a good selection of facilities and activitieson site. Staff were very friendly and courteous. All the meals we ordered for room service were excellent. Housekeeping were excellent.

Cons: Cocktails and drinks at Nariks bar were terrible. Live band was great although could start earlier. Food at the bar was a bit disappointing. Property could do with a face lift as our room seemed to have seen better days. When we first enquired about tourist attractions and activities in the area,the receptionist told us there was no information about this...we later found a desk where we could book activities..was a bit surprising that the receptionist would not have know this. When we checked in,past midnight the day we arrived,we were just directed to where our room was and not escorted...the hotel is big so we go a bit lost initially.could have been helped. I think given the cost,the hotel can afford to polish up.

Pros: -the breakfast is good, they have a menu of local delights for your to choose. Of course , you have to wait a bit long if they are many people. - the high tea is worth to try, you also can enjoy the beautiful sunset ! -the location is quite good, near airport and the shopping centre Imago

Cons: -no beach

Pros: view

Cons: soundproof

Pros: I can use pacific facilites. It has many outdoor pool.

Cons: It has too small private beach

Pros: delicious breakfast and stunning view from the room. honeymoon room upgrade was fantastic.

Cons: nothing much

Pros: Kudos to the staff for being very attentive!

Pros: Clean rooms, clean bathrooms and a nice location with a good common area to chill in! Staff are really helpful too

Cons: Breakfast could be better, some peanut butter and some oats would be good!

Pros: Great place in the perfect location. The common area is large, bright, airy and comfortable, and the staff really helpful and friendly. Our room was good, with excellent air con, and the bathrooms really clean and well kept (as is the whole place). Help yourself to free tea and coffee all day, and a good breakfast is included. I really can't fault this hostel. Highly recommended.

Cons: Nothing

Pros: Staff were very helpful in organising tours and 24 reception was ideal.

Cons: Breakfast was basic, only toast with a sweet jam and some fruit.

Pros: Very nice location, nice room ! Tea coffee and water available for free

Cons: The breakfast is really basic.

Pros: Localization is perrfect on Gaya street. Friday to sunday there are markets with food Street, local products. Nearby there are many restaurants and shops. Room was better than I expected, there was everything I needed, and AC. But no window. Bathroom is ok, hot water. There is a spacious lobby space with some plants, I liked it very much. Drinking water available for free. Fridge available. Staff was very helpfull, specially Alexa, thank You for your advices and care. Hostel is very close to local bus station (ex. small buses to Mt Kinabalu Park, direction Ranau, in the morning every half an hour).

Cons: There is poor information on a building. You have to look carefully. Entrance is from both sides, both streets. Hostel is on a first and upper floor, no lift. A bit loud while weekends due to market and concerts. Same with thin walls. Very poor breakfast, all days the same 4 things and coffee only instant :(

Pros: The hostel was clean and the staff were very friendly. It was close to the city centre and had a comfortable, spacious room to hang out in. It was very accommodating for a hostel for both food, help with the local area and problems that may arise.

Pros: Clean room,toilet and surroundings. Friendly receptionist. Water and breakfast provided.

Pros: The staff are so friendly, welcoming and happy to help with anything. The room was clean and the bed was comfy.

Cons: The only issue we came across (and this is not the fault of the hostel itself!) was that the night market was very loud outside on a Saturday night when we needed an early night for a 2am start on that’s Sunday morning!!

Pros: The address is perfect

Cons: The quilt is too thin to cover. If you open the air conditioner .it will be too cold.

Pros: Location, helpful staff, clean and good breakfast

Cons: Water pressure in showers

Pros: Very strategic

Pros: Great location, comfortable and clean room with fridge/safe/coffee pot etc. Excellent value for money.

Cons: The hotel doesn't have breakfast, but that's not a big deal as there are many good small food places a minutes walk away.

Pros: Comfortable, nice view and very friendly staff

Cons: Rate differs from what booking.com gave

Pros: Location, cleanliness and friendly staff

Cons: Water pressure is too low for shower

Pros: Cleanliness

Cons: The only reason for the poor score is due to the very loud late night music from outside that continued till midnight.

Pros: I pay more then the actual price. Im selected paying at counter. The price was around RM150. However, my debit card was charged RM63.00 for booking with booking.com. This thing make me so unhappy with the booking n service. So, the total price i was pay more then RM200 for 1 night.

Cons: Stop the hidden charge.

Pros: Perfect location

Pros: Good

Pros: Location is great. Walking distance to Gaya street for food, Suria shopping more, and Jetty (10 mins walk).

Pros: Location is super

Pros: Good location and comfortable to stay

Pros: We had a HUGE room, the shower was luxurious with two showerheads, staff were wonderful and available 24/7, location was very central and walking distance to everything we wanted to do, very clean.

Cons: No issues.

Pros: Location and helpful staff

Cons: WiFi didn’t work in the room, only reception. Poor connection

Pros: The room was spacious and clean. The staff are friendly and would always greet you. We liked the hotel’s initiative of reducing plastic bottles by providing drinking water in glass bottles in the room. The location is quite convenient being close to Gaya St, Suria Mall, Jesselton Point and the KK waterfront. Endless food options nearby but Woo! Cafe was our favourite cafe within the vicinity. There are lots of banks nearby too so never have to worry about looking for an ATM.

Cons: The view from our room isn’t the most inspiring. Mattress is quite firm (Asian style) and laundry is expensive (ended up going to a nearby laundromat) but that’s about it.

Pros: Location is good for local food hunting.

Cons: All our cards, totally 3 rooms, are deactivated at 11 something before we check out. We stay at room 116 for 5 nights. Room 116 has regular noise at 06:30 every morning. Sounds like engine noise.

Pros: Big room, good value for money, great location for bars and restaurants for backpackers

Cons: Bed was a little uncomfortable

Pros: What impressed me most about the hotel is its environmental friendliness....using glass water bottles and bins made of recycled paper The front desk team were welcoming face whenever we walked into the lobby Good location with key attractions within walking distance

Pros: We stayed in a hillside chalet, with a living area, huge bathroom, upstairs bedroom, and 3 balconies, overlooking the beach. Although the beach is not technically private, day visitors to the island tend to venture to the other section of the beach, so it feels like a private beach and remains quiet and peaceful, away from the crowds of day trippers who come to visit the island between 08:30 and 17:00 each day. There are wooden loungers on the section of the beach by the chalets for hotel guests only. The hotel restaurant is a short walk away from the chalets and the food is delicious. You can also get meals delivered to your chalet to enjoy on your balcony, which we did one evening and one morning. The bed was the most comfortable bed I have ever slept in - the mattress and pillows were heavenly! We left the curtains open at night, so we woke up with stunning sea views from all the windows. A very beautiful, relaxing place to stay with pretty interior decor and spotlessly clean! I would definitely recommend choosing a hillside chalet for a more tranquil stay, with superb views overlooking the beach.

Cons: Nothing!

Pros: Overall it was a good place to relax and chill. Natural settings in the pristine island especially after 4pm where all the day trippers had sail off. The sunset point is fabulous, a must see!

Cons: Is a little pricey.

Pros: The size! It felt very luxurious. A great memory. I’m so glad we stayed. I wish we’d stayed another night.

Cons: Well, it wasn’t cheap but it was a special occasion and it was a fantastic room.

Pros: Location

Cons: Cleanliness

Pros: Beach villa was great. Big bedroom and bathroom. Free drinks topped up in fridge daily. Patio area to sit in. Good air con. Private beach area was good as it had deck loungers.

Cons: The island is very busy with tourists in the day but we were lucky that our beach villa was set further back from the main path. Staff were friendly but a little chaotic. Terrible wifi- it only occasionally worked in the room.

Pros: Location of the hillside lodges was brilliant, overlooking the beach and the sea. Free sunbeds on the beach for hotel guests. Each lodge had a huge space on two levels, with numerous balconies, massive bed, luxurious fixtures and fittings. Even the fridge was kept stocked with free drinks.

Cons: The island's only restaurant could have had a wider choice. Became a bit samey after three days.

Pros: Not so much stay guest therefore could feel silence. Room was so clean and comfortable Then so friendly and cute staffs.

Cons: Wifi is so weak. Yee small island

Pros: Excellent location with beautiful view over the sea. Private beach area with sunbeds and beach towels included. Great restaurant with good seafood. Dive center available with excellent service and the diving was great too.

Cons: Internet was not available in the rooms and very slow in reception and in the restaurant. Be prepared for a big number of day-guests on the public beach area between 10am to 4 pm.

Pros: Beautiful view from the hillside villa, spacious and comfortable. Good food in the restaurant and a brill band during dinner.

Cons: Very hot in the villa - air con and fan a bit temperamental! Did feel that for such an expensive room it would have been nice for our bags to be taken up and collected rather than us lugging them ourselves, and also for the snorkel and masks or maybe breakfast to be included. As gorgeous a spot as it is, it didn’t feel like value for money for us.

Pros: My family and i had a very good time at manukan island，and thanks to einstem‘s team. It's a wonderful experience when we open our door and just walk a few pace towards the beach，and we enjoy snorkeling and food in BBQ restaurant.

Pros: Very good breakfast. Very Helpful staff. Aim was beautiful. Nice swimming pool. Excellent doormen and concierge.

Cons: I think the entrance area is under whelming.

Pros: Great front desk and concierge services. They were all very pleasant and helpful. The beds are meticulously made, clean and comfy

Cons: The room is comfortable and clean but needs to be updated. Eg the kettle & coffee making facilities were hidden in a drawer instead of out in the open for guests to see. If the staff didn't tell me about it, I wouldn't have known. The pool is also not great.

Pros: Breakfast was good

Pros: Friendly staff at front door.

Cons: Rooms are dated. Pillows can be better. Curtains did not black out sun at sea view room.

Pros: Location location location

Cons: Bit pricey

Pros: Location is strategic. Hotel is located in the center of the town. Many restaurants around the hotel which are within walking distance

Cons: The body wash and shampoo was insufficient

Pros: Location

Cons: Too basic

Cons: Dress code in Club Lounge appalling, singlets, swimming trunks, skimpy shorts, old t- shirts were worn daily by the Chinese even after we reported it to staff. Children running around and very noisy in Club. Pool too small for so many guests and children under should not be allowed in big pool and more seats needed at pool..

Pros: Everything

Pros: Big and clean rooms, very complete breakfast, well located

Cons: Lack of staff at some point in the bars

Cons: No Coffee, tea and hot water pot in the room.

Pros: 1. Clean clean clean. Everywhere clean... 2. It’s super comfortable. Room is huge and so is the toilet 3. Strategic location. Surrounded by fast food centres, banks and convenient stores. 4. Excellent and friendly staffs 5. Their bar is a nice place to have cheap beers and foods. 6. Conclusion : you will fall in love with this hotel

Cons: The only things that I didn’t like about this place was, their breakfast. I think they could have do it a lil bit better.

Pros: New and industrial architecture

Cons: The location

Pros: Clean room, friendly staff, good atmosphere n nice breakfast

Pros: The hipster concept and style is very nice!

Cons: Can improve and add menu for breakfast. No cereal (coco crunch) provided.

Pros: Liked the minimalistic decor and staff very helpful

Cons: Location...it is a little away from main attractions..but manageable if we have transport

Pros: Location was amazing. Staff was friendly

Cons: I can hear flushing from another room! Breakfast was dull. Lobby air conditioning is over the top cold! We’re not polar bear!

Pros: I like it all!

Cons: Nothing

Pros: Comfortable bed, friendly staffs, nice breakfast. Lots of nearby eateries and convenient shops.

Cons: The cakes served during morning breakfast could have been better.

Pros: Overall, great value for money with nice breakfast and friendly staff. Rooms are clean and modern with excellent air conditioning.

Cons: Location

Pros: Location is good and there r parking lots. Staffs r friendly.

Cons: The wall is dusty .. The bed is nosiy and the blanket made body itch The TV channels r not interesting If possible the room has carpet The house keeping sttafs should be well-trained Food was not being add on after 9 am

Pros: Good location.

Pros: Good location near waterfront.

Cons: The facilities are old, room smells and there was stains on the bedding. Hotel has thin walls, staff is very loud in the morning and you can also hear plane flying over the hotel. Breakfast also very cheap. Arrived there at 10 pm and stayed for overnight, so conditions bearable given value for money. Would not recommend for long term stay.

Pros: Location. Near to convenience store and walking distance to restaurant.

Cons: None

Pros: Overall

Cons: The bath room with sand. Lift unable to reach 10floor

Pros: Lovely staff, perfect location, comfortable and clean room

Pros: location

Cons: the breakfast

Pros: Nothing was good about this place.

Cons: Our room was so dirty and smelt of smoke. It is very expensive for what you get. It at the wrong end of town too.

Pros: The receptionist tremendously good she recognise me as regular customer which I felt overwhelming and welcome n keep up a good service

Cons: Nil

Pros: Location and price excellent for a night stop over

Cons: Charged for the loss of the room key card which was unnecessary.

Pros: Gym and pool facilities nice and quiet, but dated View from rooms lovely over sea Rooms clean

Cons: Poor breakfast choice for westerners and lots of food cold, chaotic as things all around the room At check in was automatically given a room below that which we booked, when went back down to reception they were helpful Rooms smelt of stale smoke Bar in hotel very expensive which put us off using it Booked a taxi through the concierge for early morning flight and it didn't arrive A bit of a walk into town for restaurants Not worth the money

Pros: Everything

Cons: None

Pros: 3 beds

Cons: spacious

Pros: Love the large rooms and nice beds. Breakfast is good. Views and locations wonderful.

Cons: Could speed up check-in a bit. Showers tend to get the bathroom floor wet.

Pros: Everything is good.

Cons: Can't find any.

Pros: All I like except the girl from the reception.

Cons: I come for check in 12.10pm then the girl from reception said there still no room and need wait until 2 pm.. then I said okey I will come again later . I put my stuff to the security . After 2.40 pm I come beck for check in but the reception girl at the counter still said no room and need wait until 3 pm. I feel so angry because I already paid for the hotel 2 hrs early at 12.10 pm. I cant believe they want me wait until 3 pm. They keep calling victor victor and the room nmber using the portable radio. Then the security told to the girl reception to gve me other room. I know there still have room but I dont know why act like no room. I wont go to klagen hotel anymore . Hide room for customer??? Give customer wait and keep wait ????

Pros: Buffet breakfast was good. Staff are very friendly and helpful. Great location

Cons: Nothing

Pros: Love tge scenery

Cons: No

Pros: Breakfast is good, a lot of choices.

Pros: Great location. Parking easily available (self paid but still a reasonable rate). Great breakfast menu and beautiful view!

Pros: Its room is okey

Cons: Room without view if you order online. And FARHAN!! I think i am as older as your father. Show some respect!!!

Pros: Style of the room warm and comfortable

Pros: Close to town

Cons: A bit dated room

Pros: Great Hotel, nice staff, clean and comfortable room (i stayed in the new wing)

Pros: Close to everything. Staff.

Cons: No parking! You got to park your car at the road side. I am lucky, been there during weekend and public holiday, no need to pay for the parking.

Pros: Location nearer to shopping complex and food area,

Cons: King bed would have been better instead of Queen bed.

Pros: Location is perfect.

Pros: Very strategic

Pros: The location was great. Short walk to everything you will want to visit in KK. The weekend market is literally on the doorstep which is amazing. Newspaper on the door handle every morning I loved!!

Cons: The bathtub (which was the reason I booked here after 9 days in the Danum Valley I really wanted a soak) was the size of a small child and I’m over 6 foot. The noise of the bathroom in the next room directly behind my bed was not ideal for the price it costs to stay here, last time I’ve heard noise like that was at a backpackers...

Pros: Bed sheet and pillow cover are extremely clean and fresh. A surprise. Room decoration very warm and cosy.

Cons: The bathroom doesn’t have a bidet tap. The floor is lower than the floor trap outlet level resulting in water ponding of 15mm.

Cons: Great room, great staff, great service, great value, great hotel

Cons: Room is not light enough Light of the room need to be brighter

Pros: Overall, the whole condition is fine. Put some snacks in the room is a bonus.

Cons: The room is dark.

Pros: Cheap ,afforadable,closed to 2 nice seafood restaurant which is serve no pork.suitable for family or traveller who transit before taking another flight coz it near to airport..the bed so comfortable and the staff really friendly.i love the welcoming snack in side the room.ive staying here more then 5 times.

Cons: Theres nothing to dislike.excellent place to stay

Pros: Hotel was close to the airport. The nearby seafood restaurant was reasonable.

Cons: My airport transfer did not arrive to pick me up, so I had to get a taxi. The staff did not apologise or explain the reason for this. Next morning my wake up call was 20 minutes later than arranged. The room smelt of cigarette smoke and was dusty. Although the sheets and bedding were clean, the mattress underneath was disgusting. The window latch was broken, so the window could not be closed properly.

Pros: That is good place I live but I very nice anything that room so feel like mine house

Cons: I Don like is why the bedroom nomely no hot water and water small

Pros: Good food nearby

Cons: Location was a bit out of the way

Pros: Great kocation, clean and neat.

Cons: None

Pros: Good service Staff good and friendly The best!

Cons: Everything is okay Don't worry

Pros: Staff was very friendly and the location was amazing. Get a good feel of nature and encounter many different types of wildlife. Food was amazing, as you have a good selection of Malay cuisine and as well as international cuisine. Great value for money. Will definitely recommend and come back!

Cons: Sand flies! Worst than mosquitoes. I wish the hotel briefed us on these horrible bloodsuckers.

Pros: Amazing nature and setting around. Beautiful villa, in general - wonderful. Very helpful and positive staff was a pleasure to talk to.

Cons: The wait at the restaurants was a bit longer than expected. Also the AC was pretty loud during the night time.

Pros: The staff were amazing! Very helpful and funny. The crew working the zip line were great. Jason was a funny guy. The rooms were clean and very comfortable. The food was good and we loved the Asian restaurant menu.

Cons: The only complaint I had was the amount of trash in the water and hidden behind the tree line on the East end of the beach. The snorkeling was great but we found many plastic trash items on the seabed and when my daughter and I walked to the East end of the beach, there were bunches of plastic bottle waste tucked in behind the trees as well as trash on the beach in that area. This is a beach area meant more for staff access when loading/offloading supplies and trash. I am told by others that it is common at resorts in SE Asia to have trash in the water and beach. I hope that that changes. Would suggest that staff do a weekly sweep in these areas for trash.

Pros: The staff are incredibly friendly, the suites are beautiful and the pool/beach is gorgeous. It's the perfect place to relax, and so accessible from Kota Kinabalu. Luxurious and very special.

Cons: My main complaint would be regarding the food. They were very helpful and accommodating with dietary requirements (myself being gluten free and my friend lactose intolerant), but the quality of the food overall was very sub-par. It was bland, uncreative and overpriced.

Pros: The staff are amazing. Nothing is too much trouble; whether it's collecting you from Kota Kinabalu at 3am in the morning in a speedboat or replenishing your cocktail while you're snorkeling. Special thanks to Jonathan who does a great job of managing the food and beverage teams there.

Cons: The bugs. I live in S.E. Asia, so I know they come with the territory, but you're easy pickings at the resort. The bathroom windows in the villas are just vented slats with no gauze, and even with mosquito repellent in the room, I was still eaten alive at night. There's also an amount of plastic trash along sea bed that I saw when I was snorkeling. Not the resort's fault, obviously - but I think it wouldn't hurt to have someone snorkel around with a mesh bag and collect it up.

Pros: Bunga Raya went above and beyond to celebrate my birthday. Everyone was incredibly kind, courteous and happy. It is an experience I will never forget

Pros: Peaceful surroundings

Cons: Nothing I didn’t like

Pros: Staff were fantastic friendly food was awsome

Cons: Everyhing

Pros: Very aesthetic, lots of wildlife around

Cons: Very expensive, prices on par with Maldives

Pros: Quiet and peaceful. Friendly staff Nature Beach

Cons: Food. Restaurant has limited choice. Can be better