Search
Photos
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays
The Pacific Sutera Hotel
5 stars

The Pacific Sutera Hotel

1 Sutera Harbour Boulevard, Kota Kinabalu 88100, Malaysia
Kota Kinabalu, Malaysia
See location+60 8831 8888
From
RM 125
Cheapest

rate per night

8.4
Very good
based on 3535 reviews
3,535 reviews
Room type
Provider
Nightly total
Superior room
RM 125
Standard Room
RM 229
Double room
RM 277

Photos of The Pacific Sutera Hotel

Overview

Rating

Located in Kota Kinabalu, The Pacific Sutera provides luxury 5-star accommodation, as well as a private beach, free Wi-Fi and an outdoor pool. The numerous facilities this elegant resort offers include a children's play area, a 24-hour reception and a concierge.

The Pacific Sutera provides a garden to relax in, as well as free private parking on site. In fine weather, an outdoor terrace offers an ideal place to relax. The resort also has its very own night club, Breeze Beach Club.

This resort features rooms with an en suite bathroom, air conditioning and a TV. They all offer a refrigerator, a mini bar and a coffee maker.

Lunch and dinner are prepared every day at Silk Garden Restaurant, specialising in seafood and Chinese fare. Each evening, guests can wind down in the comfortable lounge bar. Lunch and dinner are available in the resort's cosy café.

The Pacific Sutera is situated amongst the area's well-known attractions, including the Sabah State Mosque and the Double Six Monument, which are within walking distance. It has easy access to public transport with Secretariat Railway Station within walking distance.

Rating
8.4
Very good
Based on 3,535 verified guest reviews

Latest deals for The Pacific Sutera Hotel

Tue 6/5
Wed 7/5
Resort Room
bed type unknown
Double room
bed type unknown
bed type unknown
1 king bed
Executive room
bed type unknown
bed type unknown
bed type unknown
Superior room
bed type unknown
King room
bed type unknown
bed type unknown
1 king bed
Standard Room
bed type unknown
bed type unknown
bed type unknown
Deluxe room
bed type unknown
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at The Pacific Sutera Hotel

  • Private beach
  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Things to do

  • Gift shop
  • Shops (on site)
  • Board games/puzzles
  • Game room
  • Golf
  • Evening entertainment
  • Beauty salon
  • Karaoke
  • Bowling
  • Table tennis
  • Pool table
  • Water sport facilities (on site)
  • Night club

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Bidet
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Dining

  • Electric kettle
  • Restaurant
  • Bar/Lounge
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Refrigerator
  • Coffee machine

Pool and spa

  • Spa
  • Outdoor pool
  • Plunge pool
  • Pool towels
  • Pool with a view
  • Spa and wellness centre
  • Massage
  • Sauna
  • Water slide

Accessibility and suitability

  • Multi-lingual staff
  • No smoking
  • Pets not allowed
  • Designated smoking area
  • Disabled access
  • Lift
  • Accessible by lift
  • Accessible parking
  • Upper floors accessible by lift

General

  • Window
  • Family rooms
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Indoor play area
  • Kids' outdoor play equipment
  • Playground
  • Baby safety gates

Outdoor

  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • TV

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Shuttle service

Health and safety

  • Daily housekeeping
  • 24-hour security
  • Safe

Fitness

  • Fitness centre
  • Tennis
  • Squash

Bedroom

  • Cleaning products
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Reviews of The Pacific Sutera Hotel

8.4
Very good
3535 verified ratings
Wonderful
1940
Very good
661
Good
366
Okay
222
Fair
127
Mediocre
97
Poor
122

Summary of reviews

Guests say
Guests appreciated the great location and atmosphere of the hotel, with many enjoying the rooftop bar and sunset views. However, several reviews highlighted issues with service and cleanliness, particularly regarding room maintenance and staff responsiveness. Overall, while the hotel offers a pleasant stay, improvements in service and cleanliness are needed to enhance guest experiences.
AI-generated from customer reviews
Atmosphere9 out of 10
Location8.5 out of 10
Value for Price8 out of 10
Cleanliness2 out of 10
Service1 out of 10
Sort by:Most recent

Show results that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

All reviews

7.1
Good
Anonymous, Jun 2017
Pros (+) Water front and good for swim with younger children
Cons (-) Facility is old and need maintanance

Location

1 Sutera Harbour Boulevard, Kota Kinabalu 88100

What's nearby

  • Masjid Negeri Sabah1.2 km
  • Muzium Sabah1.6 km
  • Tanjung Aru Railway Station2.1 km
  • Sabah State Railway2.1 km
  • Kota Kinabalu Central Market2.6 km
  • Atkinson Clock Tower2.8 km
  • KK Esplanade2.8 km
  • Gaya Street Sunday Market2.9 km
  • Wisma Merdeka3 km
  • The Green Connection3.5 km
  • Jesselton Point3.6 km
  • Likas Sports Complex4.4 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about The Pacific Sutera Hotel

Low season

April

High season

July

Average price (weeknight)

RM 399

Average price (weekend night)

RM 620
Cheapest month to stay with an average 34% drop in price.
Most expensive month to stay with an average 63% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at The Pacific Sutera Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at The Pacific Sutera Hotel

  • If you’re after a cheap room at The Pacific Sutera Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in April and May.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at The Pacific Sutera Hotel, plan to stay on a Thursday or Wednesday. The most expensive day is usually Friday.
  • The cheapest price a room at The Pacific Sutera Hotel was booked for on KAYAK in the last 2 weeks was RM 364, while the most expensive was RM 364.
  • How long should you stay at The Pacific Sutera Hotel? KAYAK users usually book their rooms here for 1 day.
See more tips

FAQs when booking at The Pacific Sutera Hotel

  • Where is The Pacific Sutera Hotel located?

    The Pacific Sutera Hotel is located at 1 Sutera Harbour Boulevard, 1.9 km from the centre of Kota Kinabalu. Masjid Negeri Sabah is the closest landmark to The Pacific Sutera Hotel.

  • When is check-in time and check-out time at The Pacific Sutera Hotel?

    Check-in time is 15:00 and check-out time is 12:00 at The Pacific Sutera Hotel.

  • Does The Pacific Sutera Hotel offer free Wi-Fi?

    Yes, The Pacific Sutera Hotel offers free Wi-Fi.

  • Does The Pacific Sutera Hotel offer free parking?

    Yes, The Pacific Sutera Hotel offers free parking.

  • How far is The Pacific Sutera Hotel from the airport?

    The Pacific Sutera Hotel is 4.3 km from Kota Kinabalu. The Pacific Sutera Hotel is 116 km from Labuan.

  • Does The Pacific Sutera Hotel have a pool?

    Yes, The Pacific Sutera Hotel has a pool on-site.

  • How does KAYAK find such great The Pacific Sutera Hotel hotel deals?

    KAYAK scours the web for all room deals available at The Pacific Sutera Hotel in Kota Kinabalu and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Pacific Sutera Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Pacific Sutera Hotel.

See more FAQs

Nearby hotels and places to stay

3-star hotel
19% cheaper
The Luma Hotel, a Member of Design Hotels
9 Excellent (1,725 reviews)0.13 kmFitness centre, Restaurant, Free Wi-FiRM 297+
3-star hotel
75% cheaper
Asiana Hotel
7.6 Good (658 reviews)0.57 kmBar/Lounge, Room service, Free Wi-FiRM 92+
3-star hotel
68% cheaperZara's Boutique Hotel @ Harbour City7.3 Good (505 reviews)0.77 kmWi-Fi, Tea/coffee maker, Coffee machineRM 118+
3-star hotel
24% cheaper
Comfort Loft City Centre At Imago Shopping Mall
7.5 Good (213 reviews)0.81 kmWi-FiRM 280+
3-star hotel
75% cheaper
Asiana Hotel
7.6 Good (658 reviews)0.57 kmBar/Lounge, Room service, Free Wi-FiRM 92+
3-star hotel
68% cheaperZara's Boutique Hotel @ Harbour City7.3 Good (505 reviews)0.77 kmWi-Fi, Tea/coffee maker, Coffee machineRM 118+
3-star hotel
48% cheaper
The Klagan @ Riverson Hotel
8.4 Excellent (301 reviews)0.82 kmOutdoor pool, Fitness centre, Free Wi-FiRM 193+
3-star hotel
24% cheaper
Comfort Loft City Centre At Imago Shopping Mall
7.5 Good (213 reviews)0.81 kmWi-FiRM 280+
3-star hotel
19% cheaper
The Luma Hotel, a Member of Design Hotels
9 Excellent (1,725 reviews)0.13 kmFitness centre, Restaurant, Free Wi-FiRM 297+
3-star hotel
48% cheaper
The Klagan @ Riverson Hotel
8.4 Excellent (301 reviews)0.82 kmOutdoor pool, Fitness centre, Free Wi-FiRM 193+
3-star hotel
75% cheaper
Asiana Hotel
7.6 Good (658 reviews)0.57 kmBar/Lounge, Room service, Free Wi-FiRM 92+
3-star hotel
24% cheaper
Comfort Loft City Centre At Imago Shopping Mall
7.5 Good (213 reviews)0.81 kmWi-FiRM 280+

Good to know

Value for money

8.3

Distance to city centre

1.9 km

Nearest airport

Kota Kinabalu

Distance to airport

4.3 km