Krabi hotels

Railay is the wonderful place. We enjoyed our holidays there. Thai massage is the best in Railay Bay Resort&Spa. A lot of boats near swimming area.

Great location on beach and easy to get to after arriving by longboat.A very good breakfast with fantastic view.Good friendly service. Room needed a small table and chairs, and also not comfortable to watch TV. Not really deluxe as compared to similar priced hotels on Phi Phi or Ao Nang.

Location, room was ok, restaurant was better than others at railay beach Staff were poorly trained, unattentive and did not care about guests. Service in restaurant was slow. Hotel feels old, and expensive for what you get. Beach gets very noisy during day as boats come from Au nang

Proximity to the beach, restaurants and shopping area None

Hotel has got a very good location, bugalows are located within great garden and hotel has also their own beach, city center is just behind the corner with the great access to shops, bars and restaurants Bungalows are very basic, not relevant to the price. Breakfast was the same for all 7 days of our stay - though food was OK. Lack of attractions for kids. In summery I would expect a bit better standard for this price but in general hotel is worth further recommendations for families without kids.

The staff at the hotel were great and they upgraded us when we had noisy neighbours. tHE location is fabulous. THE hotel is quite run down in parts. tHERE was quite dodgy electrics - wires hanging out in the garden etc and the plumbing was ordinary. tHE toilets in both rooms smelled constantly and there were open drains besides the COTTAGES.iT could be a fabulous place with a bit of upgrading. I have marked that I would not recommend - but I probably would suggest it's a great location but to be careful about which rooms you book.

I liked the location on a semi private beach. The hotel is eco friendly and melts into the backdrop of mountains and palm trees I did not like the rather surly unsmiling and unfriendly attitude of a number of staff members. I did not like the mix up over my room allocation as having paid for a sea view deluxe room I was initially allocated a room with nil sea view.which wasted my time in changing rooms.The departure transportation was not well arranged with insufficient information given to us.

Great hotel for families.

staff were very polite and helpful, beautiful location restaurants expensive, not enough shuttle boats to mainland

In general, this hotel is basically more suitable for those who craves for serenity and relaxing moments. Me and my husband booked for Spa Deluxe Sea view with outdoor jacuzzi, and we got the best room location. The view frm our balcony is really breath-taking. The hotel staff even surprised us with some extra welcome romantic deco and anniversary cake because it was our anniversary trip. I'm very happy and impressed with the room that we stayed in. The only set back is the location of the htl a bit inconvenient for shopping activity, and the food in the hotel is rather expensive with a poor quality. Dining-out would be the better choice. The htl provides a shuttle boat every 2hrs (depends on the tide) to go to Ao nang town which is good -I would say the quality of the food in the hotel restaurants is rather a disappointment with that kind of price. The buffet breakfast is good, but can be better. The customer service staff is not as friendly as they should be

The location on West Railay is excellent The standard of the room was low and needed some updating

We liked the hotel, we had a great time there. We were undecided but this is the cheapest hotel on the West Coast on Railay (which is the one you want to be staying at). Decent value or money although the facilities are a little old but it does the job and it is conveniently located and staff is pleasant and promptly responsive. We booked for one night but we ended up staying for 3 nights. The massage at the hotel is of a great quality, the best I had in Thailand on this trip. I did not quite understand the choice of placing a pond of singing frogs right in the middle of the passageway to the beach, they were really loud at night. but otherwise no complaints.

location is good, close to Ao Nang town Breadfast is so poor; Washroom in our room has odour smelling; reques to delay the check out till 2pm as flight is at night, but the receptionist refused us, actually many rooms were empty

The staff was friendly and helpful. The buildings are modern and stand our from the rest of the hotels/business on the main road. The included breakfast was excellent. The price does not match the experience. The room is mediocre. The mattress was uncomfortable and felt used. I could feel each metal spring. There were small bugs (akin to ants, but not ants) in multiple places in our room even though we were on the third floor above the ground. Definitely not the $90+ room I expected in a resort. The shower was built poorly such that splash from the shower gets under the shower wall and into the other areas of the bathroom, such as around the toilet. I would definitely not be returning to Cliff Resorts and I would look for other hotels in the area.