Overview

Promenade Hotel Kota Kinabalu

4, Lorong Api Api 3, Api Api Centre, Kota Kinabalu 88000, Malaysia
+60 8826 5555

RM 222+

Overall guest ratings

7.9/10 Good
Based on 1,893 reviews

Review highlights

  • 9.3
  • 7.3
  • 5.8
  • 5.6

Good to know

  • Great shopping
  • Great view

Nearby

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    About

    Placing you within a 15-minute drive of Sabah State Mosque and Likas Stadium, Promenade Hotel Kota Kinabalu offers an airport shuttle (available 24 hours) for MYR 15 per vehicle. Guests can indulge in massages, and Promenade Cafe, one of 2 restaurants, serves fusion cuisine and is open for breakfast, lunch, and dinner. There's an outdoor pool and a bar/lounge, and rooms at this upscale hotel offer 24-hour room service and LCD TVs.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Airport shuttle (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 1,893 reviews
    • 9.3 "Terrific location."
      9.5 "95% liked the proximity to shopping."
      9.5 "City centre within easy reach, said 95%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "Easily accessible by car, said 96%."
      10.0 "Good access to the airport, said 100%."
    • 7.3 "Good service."
      9.1 "91% found the staff to be very friendly."
      8.1 "Management was excellent, said 81%."
    • 7.0 "Good breakfast."
    • 6.9 "Average comfort."
      5.8 "Beds were acceptable for 58%."
    • 6.8 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
      5.8 "Beds were acceptable for 58%."
      5.6 "Only 56% said the rooms were modern."
      5.7 "57% thought the minibar was ok."
    • 5.8 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
      5.0 "50% thought the cleanliness of the hotel was average."
    • 5.6 "Vibe was decent."
      5.1 "Only 51% thought, the hotel was modern."
      5.2 "52% thought the atmosphere was somewhat friendly."
    • 3.3 "Wellness & sports facilities were not very nice."
      2.8 "72% didn't like the fitness area."
    • 3.2 "Horrible pool."
      4.0 "Dirty pool, said 60%."
    • 2.8 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    Based on 605 reviews
    • 9.3 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      9.5 "City centre within easy reach, said 95%."
    • 8.0 "Good value."
      10.0 "100% were happy with the price of the breakfast."
    • 8.0 "Food is delicious."
    • 7.6 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 7.2 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 6.8 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
      5.6 "Beds were acceptable for 56%."
      5.7 "Only 57% said the rooms were modern."
    • 5.5 "Vibe was decent."
      5.4 "Only 54% thought, the hotel was modern."
    • 5.2 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 3.3 "Pool is below average."
    • 2.4 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    Based on 567 reviews
    • 9.1 "Terrific location."
      9.4 "94% liked the proximity to shopping."
      9.4 "City centre within easy reach, said 94%."
    • 8.5 "Bar is amazing."
      7.9 "Delicious alcoholic drinks, according to 79%."
    • 7.4 "Good service."
      9.0 "90% found the staff to be very friendly."
    • 7.2 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 6.7 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
      5.4 "Beds were acceptable for 54%."
    • 6.6 "Average comfort."
      5.4 "Beds were acceptable for 54%."
    • 5.6 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 3.3 "Internet is poor."
    • 2.8 "Horrible pool."
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    Overall rating

    7.8 Good
    Based on 283 reviews
    • 9.6 "Terrific location."
      9.6 "96% liked the proximity to shopping."
    • 8.1 "Good value."
    • 7.8 "Good service."
      9.3 "93% found the staff to be very friendly."
    • 7.5 "Nice rooms."
      9.6 "96% thought the view was good."
      9.3 "93% thought rooms were spacious."
    • 7.0 "Good breakfast."
    • 6.2 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 2.7 "Disappointing internet connection."
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    Overall rating

    8.0 Good
    Based on 435 reviews
    • 9.5 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.3 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 7.0 "High comfort."
      6.2 "Beds were acceptable for 62%."
    • 6.6 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
      6.2 "Beds were acceptable for 62%."
      5.3 "Only 53% said the rooms were modern."
    • 6.5 "Breakfast is mediocre."
    • 5.8 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 5.3 "Vibe was decent."
    • 2.8 "Horrible pool."
    • 2.8 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Great shopping"
    "Great view"
    data provided by TrustYou

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