Kuching hotels

The location of this hotel is the best in town. Excellent king sized bed, very comfortable. rooms are not that clean

Location very good. Free Spa for relaxing....

COmfortable bed and clean room and good breakfast Hotel staff could not help us with questions about different things we wanted to see. I thought it was a bit pricey for what we got. I have stayed at other 5 star hotel rated hotels and i didnt think that this one warranted the cost.

the room were clean n well design.

Suite space big, suitably furnished but maybe more utensils for kitchen/pantry. near amenities and city centre Living area tv so small, wall and floor maybe time for new coatings. only 2 bedromm slippers for 4 guest. not enough power points for electronic / mobile phones recharging

None The front desk staff is rude and the restaurant staff is not friendly; the MOD not meet us to solve our problem. Overall The staffs did not provide five star service

Precious room and good view Bathroom is a little bit old

It's very relaxing away from the hustling and bustling of the city life. On our second night of stay, there was no water at all until the next morning which was very inconvenienced. My husband and I could not have our bath that night and the next morning. We called the front desk and was told they had some water problem and is affecting the whole hotel. For a big hotel they should have a standy resources in emergency cases like this. The aircon in our room was down for awhile and was very stuffy. Service in the restaurant was very slow though there wasnt many people in the restaurant. Other than these we are happy with the hotel, the facilities and the ambience.

Dinner in restaurants was more then expexcted Had feeling to be in a 5 star prison.management should more do for staff on organizing to many rules but nobody pay attention

very relaxing, complimentary wireless internet, friendly staff, swimming pool for the children the kid's house is under renovation during our 7 days staying there :(

I like the beach, good room service, great scenery, nice food and friendly staff. Yes... guest can check-in at the check-out counter. which check-out guest have to wait for the check-in process. even though check-in counter is available for the guest.

Nothing. The toilet bowl was with terrible stain and foul smell. We really couldn't take it. The room and bed were dusty. The cups were with terrible stain too. The jug kettle was also dirty (number part). We took three rooms and two rooms were provided with only one bottle of free mineral water instead of two. We chose Damai Puri due to its beautiful scenery and fantastic night ambience. Unfortunately, we discovered that the lights near the beach have all been switched off and there was hardly any nice ambience to be enjoyed during the night. It was very quiet during the night and we could hardly find any facilities.

The location of the hotel is good. It is surrounded by tropical rain forrest and beach. The service is bad due to insufficient of staffs. This even happened during the long weekend in Singapore and the hotel was fully occupied. The room is nothing special, esp the bathroom. The one I stayed does not even have a proper bath. It has shower. The Spa was disappointing as well. The treatment received was poor. The attitude of the staffs are bad. Tables and breakfast areas are messy.

Beautiful surroundings. Jungle and sea. Absolutely the worst breakfast I ever had in Southeast Asia. Prices of drinks do not correspond to *** level.

The very relaxed style which attracted guests and locals of all ages to the bar and restaurant..

Room temperature not very comfortable

Everything worked and for the price the facilities such as internet access and breakfast were good. It is just that the whole place is getting on in years and is a bit 70's like me.

Location

The food for breakfast was good and tasty, although not so much choices but still sufficient enough. The hotel was a little bit dark. Need more lightings.

The hot water was inconsistent, the airconditioning poor, the TV channels limited.