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Scarsdale Place 2, London, W8 5SX
1.1 km from
Great value for money. Good sized room. Breakfast was really tasty. There have been negative reviews about this hotel, please ignore.
Staff were very helpful. Nice clean looking lobby. Good fire escape facilities. At check-in were trying to charge us for an extra baby cod (child < 2yrs) while in the initial advertisement baby cods were free of charge. After a short but crisp discussion showing them booking info on paper printed from the site, staff finally admitted the cod was indeed free of charge. Phone charges for local calls are ridiculously expensive, real robbery. Looking at the quality of the rooms, the general service facilities and costs, and comparing with other hotels, a 4-star classification is overrated.
Location was perfect. The hotel staff recommended some excellent restaurants and were extremely helpful.
I liked the fact that it is located beside the Hyde Park which gives a nice view from your room and makes it easy to take a walk there and enjoy the fresh air. Didnt like the GYM.
We loved the decorations and furnishings in the hotel and how close it was to the tube station. Location was very convenient for getting around London and staying in Notting Hill made us feel like locals. There really wasnt't anything we didn't like.
Location Room cleaned once a week and not sufficient
everyhing outstanding... I strongly suggest this hotel
Very good service, very intent concierges and porters. I didn't like your breakfast serviece. Early moning when I lived your hotel, there was not cold water in the tap, which is unacceptably for five-star hotel.
Size of the room is too small
we arrived at the hotel to find the boiler had broken and as such, would have to move hotel. To the hotels credit, they moved us to another 4 star hotel in a better location, the marlebone hotel just off bond street. So all was well after a shaky start. The grand royal did look a lovely hotel from the lobby, just a pity we didn't get to see the room.
I really liked the location and the amenities. The Underground was close, along with a nice selection of restaurants and Hyde Park. It was very well decorated and attractive. Some of the wait staff and the housekeeping could have been more consistent in their service. The housekeeper may or may not get to some of the details of our room each day. The restaurant waitstaff had new people each day, so there was some confusion in the dining room. Overall though, the leadership was excellent and professional.
Good location and price was right My room smelled funny.
Right across from Hyde Park, and steps away from two subway stations. The main street next to the hotel had shops and restaurants and was an excellent place to go for dinner, supplies etc. The staff was very friendly and professional and was very attentive and helpful when issues arose. This hotel is on my list of places to stay again when in London The hotel is an older structure with the expected quirks associated to the room sizes, arrangements etc. I was on a business/pleasure trip and found it somewhat awkward to work in the room. The wifi connection was hit or miss and there were no real meeting area to go to work with colleagues.
Location is great, close to tube station and to many restaurants. Hotel is clean, staff is very nice, restaurant inside hotel is great. Room a bit small, phonic insulation is not that great, Wi-Fi did not have coverage in the room, disconnecting frequently.
Quite comfortable classic
The staff were warm and friendly, breakfast was good. The English-style rooms were clean and decent. Its a bit far from the Metro station but not a problem and indeed a pleasant stroll to the nearesr metro station during summertime.