London hotels in Hammersmith and Fulham

Breakfast is just ok but staff cannot speak english there so when asking for eggs or butter they point to the toilet? Really poor!! Breakfast was a great deal of overcooked or old food!

The peacfulness of the hotel and cleanliness of room. Beds where uncomfortable and the chrages for parking for residents was unfair when you pay to stay in a hotel you should have free resident parking, i've never stayed in a hotel before that charged for parking and a £1 an hour is a ridiculous when your staying gor 24 hours or more.

The room was clean, tidy and comfortable. The reception staff were not very friendly and the room was not good value for money.

We enjoyed our stay and would stay there again. Handy for the tube. Quiet and airy inside.

Clean room well serviced every day Comfortable bed. Great Moisturiser. Good range of TV channels Having to go outside in the cold to get to the restaurant for breakfast in the Copthorne hotel. The Millennium hotel has no restaurant.Only 1 tea bag and hot chocolate sachet and only 4 milk.Long waits for taxis. Not much to see and do nearby. Porridge and full English breakfast brought together waitress and manager could not understand that the coooked breakfast would get cold whilst I ate my porridge.Problems with reservation - full English breakfast was included in the price but on my 1st and 3rd day the restaurant said that the computer showed continental breakfast

Pleasant room in well located hotel - reasonably priced for London Outrageous cost of car parking on site @ £25 per day - there should be some deal for clients who have to travel by this method of transport. Apart from this I would recommend but cannot do so due to these punitive charges

the cleaner was very good,she did everything as we asked the receptionist was very unhelpful and slow

most staff trustworthy and help staff, rooms need modernisation and update. some of the staff had a real attitude problem

The rooms were nice and clean and all the staff was very friendly. The hotel was close to the underground station and easy to get to and from. I can only recommend this hotel. That the railway goes right past the hotel. Actually I had read about this in the quest reviews and therefore specificly asked to have a room away from the railway but this we didn't get. However it was not a big problem and it will not prevent me from staying at the K West again.

Good location and standard of hotel

The location and the size of the rooms were the best aspects of our stay The breakfast was awful. On our second evening we asked to cancel the pre-booked breakfast the next day and it was confirmed that this would be done and we would not be charged. When we came to check-out the reception staff tried to charge us for this. When we pointed out the error it resulted in what can best be described as a stand up row. It's a shame that the staff did not view us as customers and merely as £'s in the hotel coffers.This insignificant amount of money (£34) will probably stop us from using the hotel again on our frequent visits to London or recommending the hotel to friends. Shame.

The breakfast wasn't bad, and in fact the coffee was really good. I have paid less and got more in other hotels, in London and abroad. It was only on arrival at the hotel we realised that the spa facilities and the gym were paying for guests at the hotel - I have never come across that before!!! Lots of hidden charges everywhere - dinner menu not inclusive of vat - and on top of that the heating didn't work and we had to call in the maintenance service.

The size of the room. No room service. It is what it is, a basic 3 star hotel.

Basic room, but clean and contained what you'd need for short trip away. Good buffet breakfast. Helpful staff. Not reagrding ths stay as such but would be helpful to know about the overground train station right around the corner on their website rather than stating the nearest tube station is 15 mins walk away!

The staff were extremely helpful and handled my concerns efficiently and sympathetically. Although an overground station is extremely close, it is too isolated for sight seeing or access to the underground system.

The breakfast was really good. Room is quite comfortable. The heating was not working properly when we first arrived.

convenient location------good straight-forward accommodation

I like the familiarity that you get with your express by holiday inn hotels. It's good to know that wherever you stay you will get a similar level of comfort and room layout. not in a great location for exploring locally

It has no restaurant, so in my opinion it is not a hotel.

Convienient for Earl's Court Cost