London car rentals
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London, ENG, United Kingdom
19 May — 26 May
Same drop-off
London, ENG, United Kingdom
Thu 19/5
Noon
Thu 26/5
Noon
Driver's age:
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London car rental information
| Pick-up location | London |
|---|---|
| Car types | Compact, Compact SUV, Economy, Intermediate, Intermediate SUV, Luxury, Mini, People carrier, Premium, Standard |
| Rental locations | 292 |
| Airport locations | 65 |
| Popular agencies | GREEN MOTION , keddy by Europcar, Europcar, SURPRICE CAR RENTAL , Budget |
Cheap car rentals in London
| Economy | RM 113/day |
| Compact | RM 128/day |
| Intermediate | RM 209/day |
| Standard | RM 172/day |
| People carrier | RM 678/day |
| Mini | RM 109/day |
| Premium | RM 439/day |
| Luxury | RM 677/day |
| Compact SUV | RM 170/day |
| Intermediate SUV | RM 174/day |
London car rental reviews and directory
Hertz
6.2
Good
164 reviewsCleanliness
7.4
Comfort
7.1
Pick-up/Drop-off
5.6
Value for money
5.7
15 locations in London
Locations in London
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Reviews
10.0 Excellent
Jan 2022
6.0 Good
Jan 2022
4.0 Okay
May 2021
Cons:
We rented the car for 9hrs, put 230 miles on it and it cost us over $400 for a Vauxhall Corsa. VERY expensive.10.0 Excellent
Aug 2020
Pros:
I still have my car rental. Not sure why I am receiving this email now.10.0 Excellent
Apr 2020
Pros:
It was a bit slow but not a problem.Cons:
I don't remember what car I got but, it wasn't what we asked for. It was another "similar" car that they always give a renter.7.6 Good
Apr 2020
Pros:
New car. Lots of features.Cons:
No one around to explain features of the car. Had to return the car two weeks early due to covid 19. Did not get a partial refund for those two weeks. Was contacted by P.R. person when I gave them a poor review who seemed like he might give me a partial refund but I believe they are now in bankruptcy proceedings so doubt I will see it.Easirent
4.8
Okay
165 reviewsBest rated
Cleanliness
5.8
Comfort
5.5
Pick-up/Drop-off
4.2
Value for money
4.7
14 locations in London
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Reviews
4.0 Okay
Jan 2020
Pros:
At pickup the vehicle was given away and we had to pay for an upgrade. We also had to buy insurance, as we could not show proof that our credit card covered excess insurance laibility. Shuttle buses run every 45 minutes, so there is a long wait2.0 Mediocre
Nov 2019
Pros:
Nothing! Stay away and help put disreputable businesses out of business!Cons:
Bait and switch. Got a price that looked great, but when I got there not only did they have an inferior car to the one I booked, that they tried to pass off, but the price they charged was over 40% higher than when I booked online. (Looking at the other reviews, I'm not the only one in this position) I walked out after confirming that they wouldn't charge me anything, and they charged me over 90 dollars (in dispute with credit card). I then went to a big name brand like I should have in the first place.4.0 Okay
Sep 2019
Pros:
The Pickup was the worst pickup scenario I've ever seen. There's a kiosk to 'skip the line' that you can use, but you need to get in the line after anyway. We had to deposit about $1200. The pickup process took about 2 hours. The car we received wasn't the class we requested, nor clean.Cons:
Clearer indication of where to go when arriving. More staff. Working Kiosks. A real waiting area. Quicker service. Most importantly advance information on required deposits (I would never have rented from here had I known it was a $1200 USD deposit required).2.0 Mediocre
Aug 2019
Pros:
The young teenager working there was probably the only person that was courteous and understanding there.Cons:
Booked car for 11am. Didn't get car until 1:45pm. Car was wall banged up and cut on tire. They said it's all good. Protested to get another car as I didn't feel safe. Returned car at 11:45amnext day to be scold by clerk who said needed to be returned by 11 and others waited for 3h for it. Scammers!2.4 Mediocre
Aug 2019
Pros:
I can't think of anything.Cons:
A clean car, not waiting for an hour to, a car that had been serviced and didn't breakdown on the M4, better customer service, clearer information on using a travel credit card for accident coverage.3.6 Mediocre
Jul 2019
Cons:
This was the nightmare experience I have heard about but always thought was exaggerated. On the third day of our rental, the clutch went out on our car. They charged me $3000 and left me on the side of the road for 5 hours. No replacement rental.Sixt
7.2
Good
57 reviewsCleanliness
7.8
Comfort
7.8
Pick-up/Drop-off
6.7
Value for money
7.0
17 locations in London
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Reviews
2.0 Mediocre
Mar 2021
Cons:
The location had been closed for a year. There was no car and no recourse.2.0 Mediocre
Mar 2020
Cons:
The office was closed and could not get through to any representatives on a call. Understand that we are in unprecedented times but unacceptable to allow booking (which was made the night before) for closed locations which forces customers to expose themselves more.5.2 Okay
Mar 2020
Pros:
The staff at the pickup location. The car.Cons:
The customer service, both phone and email (never received a response). The drop-off at a different location was painful. Adding a driver was also painful since there was no Sixt in Liverpool, as I was told there was.9.2 Excellent
Dec 2019
Pros:
Very quick and easy.Cons:
The back hatch was previously damaged and would not open normally. We had to jump on the bumper or drive over a curb to open it.10.0 Excellent
Jun 2019
Pros:
Liam went above and beyond in being sure that we had the correct directions and tips for driving out of busy London...especially difficult for an American accustomed to driving on the right!Cons:
The drop off rental return location was a little confusing but not too bad. Once we found the hotel parking garage, everything was clearly marked.10.0 Excellent
Jun 2019
Pros:
No fuss, get what you paid for! No up sell/over sell! Navigation system was all inclusive instead of another add-on. Easy access at Gatwick although I feel that location is “very tight” for pickups and drop-offs! Staff are friendly and helpful!Cons:
They gave me a C4 Cactus which was an awful drive. I feel an offer of car type of other compacts would have been better!Budget
6.7
Good
50 reviewsCleanliness
7.6
Comfort
7.1
Pick-up/Drop-off
6.5
Value for money
6.4
14 locations in London
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Reviews
9.2 Excellent
Jan 2020
Pros:
The staff were great, the car was great.Cons:
We arrived in terminal 2 and there are only shuttles from terminal 3. With a toddler and all the bags and car seats that entails it was a long walk .6.4 Good
Oct 2019
Pros:
Location was good for pickup and dropoffCons:
The car had built in GPS with touch screen but the budget car rental rep gladly sold me GPS charging for it. They gave me a toddler seat for my 9 month baby and had nothing else.9.6 Excellent
Oct 2019
Pros:
It was easy to get to and deliver the car on returnCons:
I have no response about getting my deposit back and, the fare that I received did not include any insurance so it was more expensive that I expected2.0 Mediocre
Jul 2019
Pros:
Budget changed the reservation from a Premium vehicle to a compact car , with an increase in price without notifying me. When I logged onto the Budget website the reservation had been changed. I was told the rate was no longer available!!! I will not use Budget again!!!!!!!Cons:
Why was my original reservation changed? They did not want to honor the original ruling entail rate!9.2 Excellent
Jul 2019
Cons:
A little less expensive. Overall excellent.2.0 Mediocre
Jun 2019
Pros:
NothingCons:
They advertised a car they don't even have on their fleet. So we wasted an hour before finding this out and had to go somewhere elseGREEN MOTION
5.8
Okay
34 reviewsMost popular
Cleanliness
6.4
Comfort
6.7
Pick-up/Drop-off
5.1
Value for money
5.6
11 locations in London
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6.0 Good
Mar 2020
Pros:
Couldn't tell you, had to cancel our trip due to the coronavirus. I did get a refund nice and easily that was convenient.2.0 Mediocre
Jan 2020
Cons:
They are a corrupt business that rip off customers, just see news articles online (e.g false damage claims, not honoring rates). Because they appear on Kayak they also damage Kayak’s brand too).2.8 Mediocre
Jan 2020
Cons:
They say free shuttle but you have have to pay for tickets both ways and email them receipt when you get home to get reimbursed( as far as I’m concerned that’s not free). Car exterior was very dirty on pickup and they require you to go out alone and look for additional damage on a dirty car to see if you can find something they missed. Standard legally required insurance was not included in price of car through booking site( or that’s what they said when I got there). Overall it felt like a dirty slimy operation that is designed to rip people off every chance they get. Every body re ting there was angry and seemed to feel the same way. Staff was for most part indifferent to the negativity by the customers and you can tell they just deal with it all day due to the companies for policies. Definitely worth layyng a little extra to go with a sta and brand such as enterprise or Alamo etc....6.8 Good
Oct 2019
Pros:
We were surprised at the extra costs at the point of sale from when we did the online booking. The staff were very helpful in giving us options and a better deal though.Cons:
They need to advertise the extra costs beyond what is quoted online. There were two other customers just while we were there very angry with the rise in quote.4.0 Okay
Sep 2019
Cons:
They were grilling me for a small scratch on the car. Luckily I had a picture showing the scratch existed before I picked the car. Lot of hidden charges almost double the amount.2.8 Mediocre
May 2019
Pros:
I didn’t enjoy my experience with Green motion and will never ever again go with them. In the morning I was refuse the rental because my printed paperless bank statement was without stamp. And when returned later I was told they are closed, but if I pay extra £36 they will give me a carCons:
The staff at the London city airport office are so rude, unprofessional and unpolite.Ace
4.2
Okay
34 reviewsCleanliness
5.3
Comfort
5.0
Pick-up/Drop-off
3.5
Value for money
3.9
One location in London
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2.8 Mediocre
Mar 2020
Pros:
Very confusing process. Ended up paying triple of what I thought I was going to. I would suggest a more reputable brand. Might cost more on paper but not worth the headache of this rental experience.Cons:
Shuttle to the car park. Clear terms and conditions.3.6 Mediocre
Feb 2020
Cons:
The car I requested was not available, the insurance I prepaid I was told was not god enough. I had to pay an extra 350GBP on pick up6.8 Good
Sep 2019
Pros:
Clean new car.Cons:
More information about the true costs incurred with the rental (e.g. insurance, milage).2.0 Mediocre
Jul 2019
Pros:
Bad customer serviceCons:
Better communication2.0 Mediocre
Jul 2019
Pros:
The drop off was fast.Cons:
I had a reservation for a car which the sales staff completely ignored to start a new transaction. They proceeded to ignore pricing to push their insurance plan, and basically wouldn't let you leave until you had purchased it. I literally told them what I thought they were doing was a scam.3.6 Mediocre
Jul 2019
Pros:
Terrible pickup and dropoff. Hidden feeskeddy by Europcar
9.6
Excellent
3 reviewsCleanliness
8.6
Comfort
10.0
Pick-up/Drop-off
10.0
Value for money
9.3
34 locations in London
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10.0 Excellent
Nov 2018
Pros:
Very good friendly service.8.8 Excellent
May 2017
Pros:
Service on reception - not getting the hard sell for insurance. And not getting ripped off with fraudulent damage Claims like enterprise heathrow!10.0 Excellent
Nov 2018
Pros:
Very good friendly service.8.8 Excellent
May 2017
Pros:
Service on reception - not getting the hard sell for insurance. And not getting ripped off with fraudulent damage Claims like enterprise heathrow!Enterprise
9.5
Excellent
12 reviewsCleanliness
9.4
Comfort
9.7
Pick-up/Drop-off
9.7
Value for money
9.1
22 locations in London
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10.0 Excellent
Sep 2019
Cons:
Brits could learn to drive on the right side of the road8.0 Excellent
Dec 2017
Pros:
Everything was good. Pick up went well, van was clean and quite new.Cons:
The excess was high at £1150 and to bring it down to £250 would have doubled the cost. Seems a lot proportionate to risk.10.0 Excellent
Sep 2017
Pros:
the service was fast, very helpful, and very friendly. best car renting experience so far!10.0 Excellent
Dec 2017
Pros:
Fast friendly service. Easy to find. Helpful staff who went the extra mile.9.6 Excellent
Dec 2017
Pros:
Very simple to rent a car , the difference is the staff. We have to admit that Enterprise is trying hard and the staff is extremenly polite and willing to assit . Well done Enterprise ! My Avis card will go to the bin! AP9.2 Excellent
Jun 2016
Pros:
Customer service, new car, no hidden charges. Enterprise is the best.Cons:
Location is bad. It's in a sketchy area of London.Alamo
8.0
Excellent
1 reviewCleanliness
8.0
Comfort
8.0
Pick-up/Drop-off
8.0
Value for money
8.0
7 locations in London
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8.0 Excellent
Sep 2018
Pros:
Short queue, nice person behind the desk and no high pressure up-sale which I would have refused anyway.Cons:
The car was a little basic, but I didn't really expect much more for the low price I paid.8.0 Excellent
Sep 2018
Pros:
Short queue, nice person behind the desk and no high pressure up-sale which I would have refused anyway.Cons:
The car was a little basic, but I didn't really expect much more for the low price I paid.Europcar
7.0
Good
12 reviewsCleanliness
8.0
Comfort
7.6
Pick-up/Drop-off
6.8
Value for money
6.4
22 locations in London
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7.6 Good
Sep 2019
Pros:
Staff friendly; car was new and clean.Cons:
Check in process very slow, more staff needed.2.0 Mediocre
May 2019
Cons:
Booked a car for £50, including taxes/fees, but after arriving (and waiting for almost an hour while the one attendant dealt with another customer’s reservation) we were told it was actually £190 due to additional insurance and various other fees. Cancelled on the spot and left!6.4 Good
May 2019
Pros:
The lady who served me when I picked up my car was incredibly helpful, understanding and patient. She made the whole experience amazing5.6 Okay
May 2019
Pros:
Nice car but you can get that at any rental shop.Cons:
Took about an hour to check in and there were only two people in line in front of me and I was there during weekday business hours. Despite listing that they offer baby carseats, no one from that department was there so they couldn’t offer us one. Manager ignored us as he was too busy.7.6 Good
Jan 2019
Pros:
Car was clean and available at the appointed timeCons:
Extras such as booster seat and second driver are expensive, as is insurance. Basic rate quickly escalated.5.2 Okay
May 2018
Pros:
Not price quoted.Avis
6.8
Good
17 reviewsCleanliness
7.5
Comfort
6.8
Pick-up/Drop-off
6.2
Value for money
6.6
8 locations in London
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2.8 Mediocre
Dec 2020
Cons:
I will never use Avis again - ever. In Jan 2019 I booked a car for pick up at LHR Dec 16, making the mistake that my flight out of SFO was actually getting into LHR Dec 17. Had I picked up the car Dec 16, I would have been paying $460 for my rental period. With zero flexibility they wanted me to now pay £2000 for the same rental package (1 day less in fact). After a long haul flight with 4 biggish bags - which the Avis shuttle driver gave no help with - I had to go back to T2 and get a car from National for £600. Same size as my original Avis booking, help with baggage into and off of bus and even into my car! Enterprise rocks. Avis sucks big time.9.2 Excellent
Jul 2019
Pros:
Excellent staff.Cons:
Very expensive vehicle.9.2 Excellent
May 2019
Pros:
Pick up/drop off at T5 was awesome - not little bus. Very convenientCons:
CheckIn process is long winded. Don’t know why the Avis rep (who was very helpful) has to go through so many steps to release the car?8.0 Excellent
Mar 2019
Pros:
CheapCons:
I think they gave me a car smaller than I rented but I was in too much of a rudh to argue about it.8.8 Excellent
Apr 2017
Pros:
Good value. Very clean. Pleasant customer service.Cons:
If we had really need space for 7 passengers the car would not have been big enough. After hours drop off was a little challenging due to tight quarters in hotel car park.10.0 Excellent
Oct 2016
Pros:
We got a upgraded car that included GPS and and free second driver.Dollar
5.3
Okay
6 reviewsCleanliness
7.5
Comfort
7.0
Pick-up/Drop-off
3.5
Value for money
4.5