London hotels in Tower Hamlets

Cons: Loved everything about CitizenM concept.

Cons: The rooms are quite small for this price, but the space is optimally used. Not recommended for families with children.

Cons: Check in process took long as something went wrong with booking through booking.com. Manual check in not very fast

Cons: A bit far from other London main attractions

Cons: Room carpet and sofa a bit stained

Cons: Not enough tea/coffee/milk in room had to go but not a real big issue

Cons: The concierge put me in a ceappy room cos I didn't dress professional enough.

Cons: I would suggest that they change orientation of front desk and use a counter system, the low slung desk is too slow and casual and open.

Cons: Nothing.

Cons: Noisy room.

Cons: Hotel breakfast was fine, but there are also good options on St. Katherine’s Docks just behind the hotel. There is also a Tesco store and a Starbucks for even more options. Both are within the block of the hotel.

Cons: The parking garage is relatively small, so if you’re driving in your own car on the weekend, be aware. We had a hard time parking.

Cons: Uncomfortable ironing board

Cons: Significant amount of outside noise, at second floor level. Beds very uncomfortable.

Cons: This was one of the worst hotel experiences I've had in a very long time. The hotel was very poorly represented about who they are as a brand, quality of hotel, and by far not valued at 4 or 5 stars as they claim to be. Our first room was a deluxe with tower view. The carpet had tears in it, we had a leaky faucet, and later that evening we discovered the air conditioning didn't work. After many discussions with the front desk their solution was to move us to a twin bed room and put a fan in the room to cool it down. While moving our bags at 11;30 PM the bellman told us this happens quite often and they don't have maintenance on staff anymore. Having worked in hospitality and hotels all my career this is a clear sign to me that the hotel doesn't value their service levels. When having a hotel of over 700 rooms without maintenance on staff you're going to consistently have unhappy customers with service failures. I urge them to put this job back on payroll as it will help your service records considerably. After 3 phone calls the manager on duty Marga was helpful and compd breakfast and upgraded us to a suite the next night. These are all nice but it seemed like we were having to explain to them they needed to do something rather than them being apologetic about the horrible situation of our room and the huge inconvencice.

Cons: Frig in room.

Cons: No air con. Stifling!

Cons: Service, cleanliness, housekeeping

Cons: Had a problem with A/C quickly supplied a fan.

Cons: the room is outdated and clearly needs painting job the hotel lobby smells! the room is very small

Cons: The air conditioning not working and the room needing some updating

Cons: Noise from wedding music way after midnight. Slow check in and check out

Cons: crazy hot place , slow elevators , old and stinky place , did not we say hell ?

Cons: The bathroom was like a cruise ship bathroom. One big piece of plastic and tight fit.