Would you like to save as your currency permanently or for this visit only?
Reasonable price Not breakfast include Well located One Block to The metro
Clean and people are friendly Under construction so no bar available. This was not disclosed at booking. No buzz about the place.
only there one night but easy to reach all attractions nothing
Wonderful location,really close to London Bridge tubestation, and Southbank. Very clean, comfortable room. The poor understanding of English shown by bar staff and chambermaids.
I have nothing bad to say about the hotel, but compliments: super clean, great breakfast buffet and excellent customer service. N/A
The range of choices at breakfast was excellent, and if an item of any kind ran out it was replaced/refilled immediately. The bedside lights are inadequate and badly sited. We might have used the restaurant, but were not attracted by the Menu.
Good location 10 mins walk from Waterloo station or the smaller Lambeth North station. Nice staff at reception. Didn't try rooftop bar because it only opens from 5.30pm. Would definitely stay again and recommend.
Hotel staff are good and helpful. They help to keep you happy. Hotel clean, new and neat. Close to Waterloo station Bed is not comfortable
the food, both breakfast and the evening meal were excellent
The room was very nice and cozy. I requested a baby cot and when we checked in they told me it was ready in the room. But when we arrived in the room there was no baby cot. I called and they told me they had none left and that maybe the next day one would be available. I was really cross since I requested it in March. The following morning they brought one up for us.
free upgrade was great, lovely breakfast, comfortable bed, nice clean room
the location is perfect for an event at O2 arena nothing
If you must stay on this side of the Thames, The Bermondsey is the place to stay! The staff is fab! The other guests are super nice and friendly. And the beds! The beds on the 6th floor are the it!!! I am ordering one! I have never slept better in London than in this hotel! The room was a nice size (compared to London rooms), and their use of space was terrific - everything a girl-on-the-go-on-business needs: tea/desk/bed! Omg and the shower! I'm a soak-in-the-tub type, but their designer shower was like a lovely waterfall. Oh, and the location and ease of access was terrific! I walked everywhere! I seriously cannot say enough wonderful things about this hotel, location and the experience. Just do the 6th floor...FABULOUS!
Location The internet connection was poor and uncertain in all areas of the hotl. Forcing us to find internet access other places
The staff were very friendly , professional , and efficient . We had a quick check in could not complain about anything at all. I liked the whole experience the bedroom was excellent , the breakfast was one of the best we have had in a hotel. Really would recommend this lovely hotel to any body
None There were a number of issues prior to even arriving at the hotel - I contacted I contacted the hotel to ensure they could verify my reservation so I didn't experience any issues on arrival. I was passed from pillar to post to try and confirm this, and they were adamant that there was no reservation with my details. Another member of the team said she couldn't discuss anything with me because she didn't believe it was my booking. On arrival at the hotel, I had no internet connection. I was extremely surprised but also annoyed because prior to making the reservation, I specifically checked on the Hilton Hotels & Resorts website where it stated that Wi-Fi was complimentary in all guest rooms. Not only this, but when I went to take a shower, the bath was extremely filthy & greasy and there was no soap available to even wash my hands. For a renowned hotel chain that has an excellent reputation, I was not expecting this appalling service. Although I did contact Mr Chris Nassetta (CEO) and his team handled the matter pretty well - so that was a positive.
This building is intended for student housing for the London School of Economics, but in the off season it rents out like a hotel. As such, the rooms are fairly bare and unadorned, but that's fine by me as I didn't spend much time in the rooms aside from sleeping. Food: On premises there is a cafeteria that serves hot breakfast (bacon, fried potatoes, fried bread, fruit, yogurt, cereal, sausage, eggs, etc). The breakfast tastes like college food, but it's plentiful. There is also dinner some days I guess, but I never attended it. There is also a nice bar! There is pool,darts and foosball. The drinks are VERY cheap (think student prices). Location: The new Tate Modern building is being built nearby, and I think it may be done by the time the next summer season rolls around. The current one is very close by as are several bridges, the BlackFriars train stop, Borough market (very fun), many food options, the walkway along the river and the Globe Theatre. Honestly, I thought this place was great. The only issue I encountered was that someone was smoking somewhere on our floor and it smelled pretty bad.
The staff was amazingly helpful and friendly. Fresh towels and soap every day. Breakfast was wonderful as well. The water pipes were so old you were not supposed to dring water from the faucet. There was lots of mold in the shower and the bed was basically a fold-out.
Very good location, the room was perfect, but the bed was a dream, the best sleep ever, kind like sleep in thje clouds, good staff, quality food, Have to pay for internet
Excellent location with friendly and informative reception staff. Room comfortable and quiet and rooms etc. well signposted. Well appointed restaurant with lovely view over the river. Soap dispenser in bathroom flimsy and did not work well. Restaurant for breakfast was cramped. Waiters were rushing around and general atmosphere was hectic. Several things were spilt. Coffee was cold and was located in a corner. Had to squeeze past people queueing for toast with a potentially hot drink which I assessed as being a hazard. A review of the layout might help this and maybe a new system of serving hot drinks so that they could be served fresh and hot.