Would you like to save as your currency permanently or for this visit only?
the location of the hotel was perfect -the staff were nice the room appeared poor, old and small but was functional
The breakfast was very nice!
Wonderful staff, great location, superb breakfast. This hotel is exactly where you want to be in London, 20metres from Hide Park at the top of Oxford Street, excellent. The room was small and in need of a bit of TLC, it was clean but not well decorated.
I really liked the staff; they were excellent. And the breakfast was amazing. Also, the location was fantastic. The room was small, but really it was all I needed.
I appreciated the value, the courtesy, the excellent breakfast and the room amenities. There was no elevator.
the hotel is 5 min walking to oxford street and marble arch tube station 1- The phone was not working when i arrived and took 24 hours to fix it. 2- The safe was not working and they could not fix it. 3- The level room cleaning is below average.
Excellent English breakfast, friendly reception
The location is superb, right by Oxford Street. The room was pretty small but I've seen smaller. The breakfast is only served until 9 o'clock and I actually never managed to be ready in time ;-) Also you have to be out of your room at 10.30 on the day of departure which I think is rather early.
it was very clean size and layout of my room
Efficient check-in,great location and excellent breakfast service.
It's a great location and the staff were friendly. Our room had a torn unclean carpet. The room was small for three people. We had a bloodstain on our undersheet and a badly stained matress we discovered the next day. The room had an off smell. We had booked for 3 days but left straight after the first night. We will never stay here again and I suggest you don't there are plenty of nice hotels in the area. If you want to see photos see my trip advisor post.
great rooms and location...warning !!... the stairs to the rooms are very steep narrow and challenging..no way that older or less mobile people could stay here ...in other countries I doubt it would be legal to have stiars so difficult in a public building... the stairs
the room was very clean and spacious. The let us store our bags all day after we checked out.
Stayed in a family suite and rooms were a good size for the area - close to Buckingham Palace and Victoria Station - within walking distance to Harrod's Shopping. Goog value for money in great upscale nieghborhood. Nothing - would stay there again and plan to return again!
Lovely furnished rooms Breakfast room very small for number of rooms
The location and friendly staff Poor TV reception and very small shower room
Well situated for central London Rooms too small. Having to pay for wifi connection
the bedroom is very modern, small but comfortable and clean the sitting area for breakfast is in the reception area and I found it very small
Big screen TV Bedsprings were sticking out of the bed in room 207. Moved to room 209 for second night but the bed linen was dirty/had not been changed from the previous occupants (there were actually pubic hairs in th sheets). We ended up sleeping on top of the bed both nights. Carpet was badly stained. All the Reception staff are foreigners and are barely able to english - the atmosphere was not welcoming/friendly.
Convenient. Small breakfast area.
room cleaning and new towels every day, located close to Victoria station and many shops the stairs: over 40 tight narrow steps for upper floor rooms, the ceiling: you could reach it with your head if you are about 2m high, breakfast: poor and tiny breakfast room, tiny bathroom cabin, defenatly not worthing the price
excellent very personal customer service in an incomparable atmosphere with super location and special concept
The hole package. Beginning with the (warm welcoming and lovely) manager over the (beautiful designed and clean) rooms and ending up with the (homemade, healthy and with love prepaired) breakfast. Our best stay ever - in a city hotel. Absolutely nothing
Excellent bedding and bathroom in a hotel that's a bit different from all the chains. Leo the manager was professional and thoughtful. Breakfast was wonderful. The location is a bit noisy at night.
cool design, great breakfast, friendly service very small room, road noise, no mirror. No hanging space beyond the one coathanger. no hair conditioner.
the quirky interiors are delightful and the staff very cool and accommodating.
The fantastic customer care by Antonio (manager) and his staff and the fabulous designer atmosphere and art in the hotel.I was on a week's vacation with friends who were staying nearby and wanted to stay somewhere a bit "different" and quirky. Rough Luxe definitely fitted the bill! The bed was extremely comfortable with lovely bedlinen and there was a ready supply of handmade bath products which smelled delicious.The breakfasts are excellent and the soda bread and other produce are freshly delivered every morning. Antonio and Leo are a mine of information and delighted to advise guests on whatever they need to know, providing maps/ names of restaurants, galleries, exhibitions, routes etc. Nothing is too much trouble. I was loathe to leave! Absolutely nothing - it was exactly as described on the website. It is worth noting the building is Grade B listed and the space for hanging clothes is limited. Carry a few extra coathangers!
The breakfast was good and plenty of it with very efficient staff on hand. The space in the bedroom and ensuite was a bit tight.
Excellent service, general cleanliness, convenient location, good selection at breakfast and very competitively priced Bed was rather too hard for our liking, and rooms are very small.
friendly staff rooms were smaller than picture might indicate
close to london centre and tube station lack of parking, close to hospital
Although very small the room and bathroom were very clean and tidy. For the price paid the room was tiny. The traffic noise from outside was incredibly loud. The main reception of the hotel was shabby and the glass front doors had been smashed and were held together with tape.
the breakfast is perfect. the cleanlesss of our room was ok. room was so small.
The convenient location - this made all of the difficulties and disappointments worthwhile (just about) The very small room, the shower that doesn't spray, the television that doesn't work - and the rather unpleasant smell in corridors and dining room.
The proximity to Euston Station. The hotel was clean and comfortable and the continental breakfast was convenient and no-fuss
Very convienient location, easy acces by tube, good breakfast small room
bar staff very good plus reception to much road noise from police and ambulances
Very pleasant hotel and staff
We were in the apartment part of the Mayflower. We had booked an efficiency room and they gave us a free upgrade to a one-bedroom, which was great! It was located very near tube station in a nice area.
The staff was excellent -- very accomodating. The room decor was pleasing and the location was great (close to a tube station, and lots of restaurants and pubs in the immediate area). Noise from the underground trains kept us awake when we stayed in a room at the back of the hotel, but staff were happy to switch us to a room at the front of the hotel, which was much quieter.
The room was very small, but entirely functional. As I was on my own, it exactly met with my requirements. Quite a lot of night time traffic.
Very good location in London.Efficient reception staff . When I arrived I got the 4 W appartment - a nightmare.Smelly, messy, cold, no telephone, bad TV, dirty cups on the cupboard..etc ..Then, after complaints they changed me to a nicer one - and I was happy - nice reception staff. So whatever you do , stay away from 4W ! (Breakfast- very basic and lack of space)
second time that i overnight there, this time i got an apartment that it is quite nice even if it is in the basement. not so much to say. fair hotel, they have to do something for the breakfast room there is not space to pass true tables
Staff lovely. Hotel bedrooms way too hot and back bedrooms very noisy. Windows would benefit from double glazing keeping outdoor noise down and perhaps enabling heating to be turned down
The room was beautifully presented but the double bed was two beds pushed together which resulted in a deep groove between the two beds. So it wasn't as comfortable as you'd expect
decent staffs and breakfast, very mordern probably refurnbished recently... a good location near the station as well... room and bathroom are quite small, quite noisy because it was near the station and close to roads
We liked the refurnished rooms, very clean and beutiful. The continental breakfast was very good and the service at the breakfast room very good! The location near Earls Court Underground is very convenient. I tryed to get in contact through e-mail in beforehand to see if I could have a large room but I didnt get any answer from the hotel. If you are easily disturbed by noice you should ask for a room on the frontside to the street, because on the backside you hear the trains coming and going. For us it was no problem, but it could be for other persons.
the location was suitable for my needs, the hotel staff very kind my room was too small
convenience of area lack of parking for guests also expected a double bed and a single
I did sightseeing. The hotel is located in an excellent place.
We stayed only one day, it is very close to the center and it was relatively cheap. We could here people from upstairs.
clean rooms and the location There was no lift and no brown bread for breakfast
The location in terms of near to everything Noise due to a) Location and b) paper thin walls
This hotel is more clean that a pharmacy. The staff is very polite and helpfull.Breakfast-fabulous.I had all the time a good connection for my laptop.The location is excellent; it is a safe place for a woman and I hope to stay again .
a nice pleasent nature of staff, followed by lovely clean room . recommended.
Hotel very clean, good position Room very small.
The price was very competitive for the area. Freindly enougth, and the premises was quiet. Free internet was also a plus. UNcomfortable bed. The room was fairly small, not enougth to put myself off but for a couple I tihnk it would be too small.
Clean and nice bathroom Bathroom had no floorheat so it was too cold. Breakfast was too simple, no bacon and eggs. We were unlucky to have visitors from Poland above that made alot of noice during nighttime, and the hotel staff spent too long time to deal with it.
that the room was clean i feltc cold with no heating,noisy at the ealy morning
close to underground for the west end.good price.
Staff very friendly and helpful. Room was what I expected from the guest reviews on the website. Nice hot showers.
The location and the friedliness of the staff Rooms too small, exensive
proximity to Paddington Station and underground, breakfast included, safe area, easy to get everywhere from there small room but we were not there enough for that to be a problem. You would not relax at the hotel in such a small room. It was perfectr for a trip to see London and to be on the go most of the time.
Clean and convenient as it is located close to the underground tube station.Good breakfast.
Cardiff hotel perfectly suits “Bad and breakfast” definition. You have a decent breakfast and go to London, returning late just to have a sleep in a fairly comfortable room. There is amiable and attentive staff on reception and in the canteen, friendly atmosphere. I was nicely surprised to find out that the hotel upgraded my room booking for the same price. Cooked breakfast was OK - enough calories for the half of the day stroll around the city; fair choice of cereals, canteen was clean, tables were laid nicely. Room was tiny, but very tidy, TV worked OK, as well as a shower and bath. Location is excellent, suitable for London walks as well as trips to other regions (from Paddington station is 3 min-s walk). Kensington gardens and Hyde park are only 10 minutes walk. Excellent choice for a weekend in London. Staicases were steep - scary!
The very best reception in London!!! No complaints at all.
The fact that the staff was so friendly and so very helpful. A girl, Leila, at the front desk went out of her way to help me with my luggage. This was so much appreciated. No, not really.
it was in a central place near the metro station very easy to reach it. the window did not close well. I should put the towel at the gap of the window to stop the cold wind coming in. I do not know if it is a system of british people or of the hotel to sleep with the windows half opened but I really had 3 cold nights.
Staff friendly.Clean room.Great location.Great view The shower pressure was bad at times.We stayed in the only room at the very top of the hotel which had great views but was very tiring to climb to ,especially as I had requested a low floor room as two of us has bad athritus which hinders walking up stairs.No lift.
Very good location, staff friendly , rooms very cleaned and well equipped, clean linen every day, good breakfast. Nice decoration. Surroundings very nice for restaurants. Walking distance from Oxford street, 10 min.
Good location- not far from tube. Room had ample space for one person. The folding camp-bed shoe-horned in at the foot of the bed was good to use as a suitcase stand!! All the kit you like to find in a hotel room was there (although very basic complementary toiletries). Nice bedding and soft furnishings. Cosy bed. Nice, snug and warm. (and a fan in the room in case it got too hot) This room (17) obviously used for 3 people...Cripes!!! Its a little small for 3 peoples stuff! The rug was heavily stained- not sure why its there if its so shabby when the lamanate wood flooring underneath is fine? Room very clean but hallway and stairs carpets dirty. Obviously a small problem with plumbing on 3rd floor. Water pressure in shower is poor, and despite having no issues overnight, 30 mins prior to departure, the room next door could be heard using the bathroom and a very unfortunate toilet smell engulphed my room!! Horrid!!
the room was clean breakfast good, fruit, eggs, cereals,etc. City center. the room was toooo smalllll the shower bath was broken, decoration was horrible.
. Good value for a London hotel, handy location very close to paddington tube. The breakfast is good, the hotel is immaculate and the staff lovely. Sometimes the hotel is the worst bit of staying in London, but you actually want to spend time in the ABC Hyde park. Love it!. highly recommended
Location and price Shower -bath cabin condition
The check in process was quick and effective. The hotel was clean and served the purpose needed. If you're going to london you probably wont be spending that much time in your hotel anyway so for the price you can't go wrong!
The bathroom, in-room coffee They wanted me to pay a 5% surcharge for paying with my credit card, although that was nowhere mentioned in their ad or the documents they sent me. I did not pay it, and they did not insist. There was no alarm clock in the room. The phone was not working.
Zona 1, good location. The heating points didn't work.We had to change hotel beacuse there were not available rooms for the 2nd nigth, when we did the booking almost 2 months before the travel.
Location - it's centrally situated 1/ Shared bathroom facilities - not advertised, so that pissed me off. 2/ Entrance looks like a filthy doss-house
Lovely roof terrace and well stocked kitchen. Excellent value for money in London. Very clean, well maintained and centrally positioned. None!
Everything was fine! .
It is very clean. Interesting to have self-service breakfast (for 24 hours) in the kitchen. nothing
Very well decorated, and immaculately cleanly. Very smart use of the space available. Such friendly and accomodating staff. Fantastic common room and always fresh food. The only bad point was that my room was below the stairs to the common room and that was quite noisey when people walked up and down or if doors slammed. Similarly, noise from the outside was not well blocked by the windows.
Convenient for office, nice kitchen with food; the single room had a double bed; Room very cramped; power socket was loose and coming off the wall - potentially dangerous. The duvet was thin for cold weather; Heating could not be turned down.
Staff are young and friendly. The rooms are clean and modern. The common space is fantastic with everything provided in the kitchen. A real pleasure to stay in.
24 hour kitchen service and acces to food. Kitchen to cook in every floor. Staff is really friendly and located 10 minute walk from San Pancras station or Soho. Walls are thin! I could hear the neighbor snoring, the people walking by in the streets and the cars. There was construction going on outside and it was super loud early in the morning too.
The staff was great after Booking.com misled me into understanding the room had facilities which was down the corridor, small and no heating The room was clean and the beds comfortable. I was in the basement and could hear the underground training running below me.
Location was excellent, and friendly welcome on arrival. Bathroom fascilities poor, limited to shower/toilet in one which is not convenient for several guests to share, also not pleasant to use after other guests due to wet floor and damp towels.
good location for what i needed close to train and tube was cheap rate and was only for one night. Staff i dealt with was only the one a young reception girl. She was very friendly and helpfull no complaints about her at all. shared shower and toilet was very unpleasent. Clean but horrible flaking paint on walls and celings. Was my first experiance of shared facilities and wont be doing that again. Hotel was to be honest what i was expecting and i was more than happy with my overall stay. Bedroom was clean bit out dated but very ok for my one night stay. I would say if you wanted a cheap hotel in an easy to get to location from train or tube is is not a bad option.
Favorite location of the hotel: Good connection to the train, underground, busses and good neighbourhood. Good personnel. Breakfast could be more diversified and with fresh goods. Overdue investments in sanitary and furniture.
The location is very good.
very convenient located , very clean breakfast and internet connection; very small room , old fashioned
The George is a real find. Great location, decent facilities, and excellent value for money. I would definitely stay there again. Nothing.
I was pleased with my stay at The George. The "Full English Breakfast" was excellent, with high quality food and juices, and quite filling. The location is quite good, along a fairly quiet street in Bloomsbury.
Location, staff, price considering it's in Bloomsbury London, very nice view to Cartwright gardens Old building in need of refurbishing, especially the floors which are uneven. the bathroom is cold in winter mornings/nights
Clean, good location, breakfast included, tv in room, sink in room, shared bathroom was very clean Noisy group of kids was there for two nights, and the spring- mounted doors kept slamming as they went in and out of each others' rooms at 1:00am