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Best hotels near London Heathrow Airport
Breakfast
9.0
Service
8.9
Vibe
8.8
Location
8.8
Comfort
8.4
Overall 9.1 Excellent
Based on 23,780 reviews
All reviews
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- Families
- Couples
- Solo
- Business
Breakfast
9.0
Service
8.9
Vibe
8.8
Location
8.8
Comfort
8.4
Breakfast
9.4
Service
9.0
Location
8.8
Room
7.8
WiFi
5.0
Cleanliness
9.1
Location
9.0
Breakfast
8.5
Service
8.5
Comfort
8.1
Service
8.9
Location
8.8
Comfort
8.7
Breakfast
8.5
Room
8.4
Comfort
8.4
Breakfast
8.3
Room
8.2
Service
8.2
Location
8.2
Good
7.9
Pros:
Comfortable beds
Cons:
Check in
Good
7.1
Pros:
Location & the restaurant
Cons:
Bathroom
Good
7.9
Pros:
Walking distance to airport
Cons:
No trolleys available to T4
Good
7.5
Pros:
Convenient and good services
Cons:
When we checked in the girl on the desk was very unhelpful and pretty rude. No eye contact, smile or desire to help us after a very long day and night of travelling. Other staff were great though, especially restaurant staff.
Excellent
9.2
Pros:
Great service
Cons:
Dirty shower
Excellent
9.0
Pros:
Excellent location. Room size and layout very good. Bathroom well laid out.
Cons:
A couple more hand towels but this wouldn't affect my decision to stay here again
Excellent
10.0
Pros:
Quiet super clean modern rooms. Never heard a plane even though we were right on the airport. Food at breakfast was varied and excellent. Coffee was excellent. Inexpensive lunch combo at the cafe was a great find. Dinner was great. Service was great.
Cons:
Our rooms did not have shampoo. Probably could have asked at the desk
Excellent
9.6
Pros:
Very friendly and helpful staff
Cons:
Not good for going for a walk
Excellent
9.6
Pros:
Great staff! Very comfortable bed, nice dark room. Good dinner and very good breakfast. A few minutes walk from T4
Cons:
Signpost Reception more clearly for the benefit of tired travellers
Excellent
8.0
Pros:
Excellent plumbing, and the air temperature controls actually worked!
Cons:
I don't like the Premier Inn beds. They are far too high, too soft, and try to swallow me whole. I had a backache every morning after sleeping at Premier Inns for seven nights during my trip to Britain.
Good
7.9
Pros:
I loved the location and that it had a coffee shop.
Excellent
9.0
Pros:
Location, staff
Cons:
Small rooms
RMĀ 318
Location
9.2
Service
8.7
Room
8.5
Breakfast
8.3
WiFi
7.1
Overall 8.7 Excellent
Based on 24,922 reviews
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- Couples
- Business
- Families
- Solo
Location
9.2
Service
8.7
Room
8.5
Breakfast
8.3
WiFi
7.1
Location
9.1
Service
8.8
Room
8.8
Breakfast
8.4
WiFi
5.7
Location
9.0
Service
8.2
Room
8.0
Breakfast
7.7
WiFi
5.9
Location
9.4
Service
8.6
Breakfast
8.3
Room
8.2
Value
5.3
Location
9.1
Service
9.0
Comfort
8.9
Room
8.6
Breakfast
8.1
Excellent
8.8
Pros:
Great location Good club room breakfast
Cons:
Club room closed when we arrived at 20:30 - food and drinks in bar very expensive
Excellent
9.6
Pros:
Great hotel with direct access to Terminal 5. Clean nice rooms and lovely facilities. Breakfast was also amazing.
Excellent
10.0
Pros:
Location, staff, facilities
Cons:
No
Excellent
10.0
Pros:
The cleanliness. It is the most important quality in a hotel for me.
Cons:
I was a little sad that only one restaurant was available during my stay. I also was hoping to use the sauna, but found out I was required to pay a fee.
Excellent
8.8
Pros:
Ease of booking in and out, cleanliness, ambience and it was quiet.
Cons:
Non applicable
Okay
5.0
Pros:
Convenient for a stayover at Terminal 5. Check in was a breeze and reception staff was delightful. Room was spacious and nicely outfitted. Bathroom was also spacious and comfortable. Good outlet locations for phone charging. Onsite restaurant and bar seemed reasonably priced.
Cons:
Bed and pillows were way too soft. Got little sleep, felt every toss and turn of my husband -- which defeated the purpose of a daytime flight to LHR.
Excellent
10.0
Pros:
The proximity to terminal 5. Felt very safe and a nice hotel. Will stay there again when I m in London.
Cons:
Not really
Excellent
8.0
Pros:
the bed
Cons:
would have liked access to hydro spa area at a cheaper price
Good
7.9
Pros:
convenience to Heathrow Airport T5
Cons:
Clearer signage of where rooms are would be very helpful. I saw a numbr of people wandering around looking for their room.
Excellent
10.0
Pros:
Everything
Cons:
There was nothing I didn't like
Excellent
9.6
Pros:
Perfect hotel for the traveler coming or going from Heathrow to the States - you are right at Terminal 5 so super convenient! The hotel pampers your weary traveler's body - wonderful beds, pillows, bath products etc. The bars are fun and the Vivre restaurant is excellent. Overall, we would always prefer Sofitel for airport stays as they are outstanding!
Excellent
9.6
Pros:
I have stayed at the Sofitel on previous occasions and the standard is always high and the location is perfect for T5 and trains. On this occasion Lavinia (Reception) stood out as particularly helpful, kind and professional and I would like to commend her for this. The cafe is very good both in quality of food, coffee, prices and professionalism.
RMĀ 811
Breakfast
8.9
Service
8.8
Location
8.7
Room
7.8
WiFi
7.4
Overall 8.7 Excellent
Based on 4,244 reviews
All reviews
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- Couples
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- Solo
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Breakfast
8.9
Service
8.8
Location
8.7
Room
7.8
WiFi
7.4
Breakfast
9.1
Location
8.7
Service
8.1
Room
7.5
Food
6.0
Breakfast
9.1
Location
8.9
Service
8.5
Room
7.0
Food
6.7
Service
8.9
Breakfast
8.5
Location
8.5
Room
7.5
Comfort
7.2
Service
8.8
Breakfast
8.8
Location
8.6
Room
7.8
Food
6.7
Excellent
10.0
Cons:
When i said to cleaner clean my room and be careful about my things i think she tried open the safe , because when i came back to my room i can not open it , i think there were attempts to open it .. please be careful about your cleaners .. i was angry that night ..
Excellent
10.0
Pros:
The hotel was in a great location for access to T4, was clean with lovely staff and excellent breakfast choices.
Cons:
nothing!
Excellent
10.0
Pros:
Staff at Reception and Concierge, just so friendly and professional, nothing was any trouble for them. They knew their hotel, could make rapid decisions, explained things thoroughly yet succinctly. They were all excellent.
Cons:
No issues at all.
Excellent
10.0
Pros:
Convenient, friendly and helpful!
Cons:
It was warm inside!
Excellent
10.0
Pros:
Great place
Cons:
The fact there was no airport bus
Excellent
9.6
Pros:
Proximity to the airport - walking distance
Good
7.9
Pros:
Great location
Excellent
9.2
Pros:
Clean, lots of staff
Cons:
Expensive parking
Good
7.1
Cons:
over priced .other properties which had bigger or similar rooms were less than half the price.
Excellent
10.0
Pros:
Cleanliness and lovely staff...everyone we came in to contact with was helpful and courteous
Excellent
8.3
Pros:
Super convenient to the airport. Heathrow is huge. It's not the easiest thing to get around, but staying here made it easier. The hotel is very clean. It's a comfortable transition back from European to American standards. The towels are huge and fluffy. They have face cloths. It's sound proof and usually efficient. The beds are really comfortable, and they have black out blinds to you can sleep any time of day.
Cons:
It took longer than usual to check in. The restaurant is really expensive!
Good
7.0
Pros:
Requested wake up call which did not come.
Cons:
Staff not great
RMĀ 690
Location
9.0
Service
8.6
WiFi
8.6
Breakfast
8.5
Room
8.5
Overall 8.6 Excellent
Based on 6,318 reviews
All reviews
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- Couples
- Families
- Solo
- Business
Location
9.0
Service
8.6
WiFi
8.6
Breakfast
8.5
Room
8.5
Comfort
8.9
Room
8.8
Location
8.8
Service
8.7
Breakfast
7.7
Location
9.3
Service
9.0
Breakfast
8.7
Room
8.5
Location
9.4
Room
8.5
Comfort
8.3
Breakfast
8.1
Service
7.6
Location
9.2
Service
8.6
Breakfast
8.4
Room
7.3
Value
6.9
Excellent
10.0
Pros:
Great location and well run
Cons:
Lack of vip lounge info in the room
Excellent
10.0
Pros:
Everything - staff were very pleasant, welcoming and efficient and made it very easy to get to the airport.
Cons:
Nothing
Excellent
10.0
Pros:
clean, efficient and professional. Great night's sleep for a long haul flight the next day.
Excellent
8.0
Pros:
Our suite which overlooked the runway at the airport was excellent. We had the use of the 3rd floor common room which was a bonus.
Cons:
We were told in writing that we could check in at 15.00. We arrived spot on time but after much frustration with Reception staff, finally got into our suite at 18.00 . This was a disappointment. The other thing that needs attention is the breakfast in the dining room which was rather poor. We have had better fare in much cheaper hotels.
Good
7.5
Pros:
Room and facilities excellent.
Cons:
Surcharges in the restaurant were unacceptable. Waiter got our order wrong and blamed us!!!!
Excellent
8.0
Pros:
The location was good and the breakfast excellent
Cons:
No cable TV as I could not watch the Premiership and Champions League matches
Excellent
9.0
Pros:
Proximity to Heathrow
Cons:
No
Excellent
10.0
Pros:
Delivered what was needed
Excellent
9.2
Pros:
The room was big, beds comfortable and the staff were extremely helpful.
Cons:
Navigating the elevators to get to our room was a little confusing but staff were helpful and assisted us to get to our room.
Good
6.8
Cons:
Transportation from the airport at night too sketchy, not on time, not following timetable
Excellent
10.0
Pros:
Good breakfast.
Excellent
8.5
Pros:
Plenty and the service was quick
RMĀ 485
Service
8.8
Location
8.8
WiFi
8.1
Room
6.5
Comfort
5.5
Overall 8.5 Excellent
Based on 843 reviews
All reviews
- All reviews
- Solo
- Business
Service
8.8
Location
8.8
WiFi
8.1
Room
6.5
Comfort
5.5
Service
8.9
Location
8.8
Room
6.6
Comfort
5.7
Vibe
4.5
Location
8.6
Excellent
9.6
Pros:
It was very cozy, definitely best for solo travellers as it is very small. It was a cool experience I felt like I was in a space ship. Shower is great.
Cons:
I thought it was a little over priced for what it is, but I think itās worth it for the convenience being inside the airport, especially when you have an early flight like I did.
Okay
4.2
Pros:
Not much about this hotel... The staff were nice enough and they give you complimentary tea and coffee.
Cons:
The hallway was very smelly and dirty. Sheets were not soft and the bed was uncomfortable. All through the night you are woken up by people extending their beds from the seated position the sleeping position. Unless you are staying in terminal 4, the location is awful - there are no early pre-six am shuttle buses or trains to the other terminals so we ended up spending an additional £22 on a Uber to Terminal 2! Ridiculous!
Good
6.3
Pros:
the location being right at the airport is really good. just needed to get into the lift to go check in. Brilliant for early starts. The novelty of the set up is quite cool, and the tv and wifi is good.
Cons:
the area is a bit rundown and you feel like you are heading into a dungeon when finding your room. Also it is very difficult to find the hotel in the airport premises. it does not have the same level of signage that the other hotels do. you have to use a particular set of lifts other wise you cant find it.
Excellent
8.3
Pros:
The location is perfect.
Cons:
Cabins could be a bit bigger.
Excellent
10.0
Pros:
Bed was so amazing! And Iām a neat freak and the room passed my test. It was a journey to get to terminal 4 from terminal 3 late night, so i needed a cab but in the morning i enjoyed a free espresso and caught the train downstairs.
Cons:
It is small! So do not be surprised, but if you have more than one person get a larger room than the standard
Good
7.9
Pros:
Staying at Heathrow for an early flight I was very pleased with my accommodation and its location, which was close to the link from Terminal 4 to Terminals 2 and 3. The accommodation was tiny but comfortable and included everything I might have wanted for an overnight pre flight stay.
Cons:
I found the bed surround a bit difficult to clamber over to get in or out of the bed and I am a reasonably agile person and not overweight.
Good
7.1
Pros:
Easy, Convenient in terminal
Cons:
Small room
Good
6.3
Pros:
Close to the airport
Cons:
The room has an air conditioning that blows cold air directly on your face while you are sleeping. Supposedly one can regulate the temperature but it didnt work for me. After two hours in bed without sleeping because of the noise of the fan and the air in my face I got up got dressed and went to reception to ask the guy to turn down the air. The guy told me that was not possible. I left this morning for my day of meetings without having slept and with a cold. I feel dreadful.
Okay
5.4
Pros:
The design, comfort.
Cons:
There was a peculiar smell that lingered.
Excellent
10.0
Pros:
Right inside Heathrow, which was very convenient for my eleven hour layover and early morning connecting flight. I loved the clever use of space. Very clean and comfortable, it was perfect for my needs.
Cons:
I loved the small size, but I also had seen photos online and knew what I was getting into. This is a micro hotel room, which might not suit some travelers.
Excellent
9.0
Pros:
Love how was easily accessible. able to use the free train to get between terminals. Was very clean and the bed was very comfortable. Unlimited hot drinks was good in addition to there being two restaurants one beside it and one on the lower level that met my expectations. It look just like the pictures.
Cons:
There is this noise that sounds as if it is the pipes. It seem to go off at every 10 minutes,. When I asked about it I was told it some sort of suction of the air. It was very loud luckily I can sleep through anything. I was told every room hears it and that's probably why each room came with ear plugs.
Excellent
8.3
Pros:
Cosy, clean and comfortable - and, of course, inside the airport. A great option for a very early flight!
Cons:
Not Yotel's fault, but it took me 45 minutes to transfer to terminal 4. I'd recommend going by tube and ignoring the 'free train transfer' option - so much walking and trains only seem to go every half hour.
RMĀ 661
Vibe
8.9
Breakfast
8.3
Room
8.2
Comfort
8.0
Service
7.6
Overall 8.4 Excellent
Based on 1,999 reviews
All reviews
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- Couples
- Families
- Solo
- Business
Vibe
8.9
Breakfast
8.3
Room
8.2
Comfort
8.0
Service
7.6
Breakfast
8.0
Comfort
7.7
Room
7.7
Service
7.3
Food
6.4
Service
7.7
Room
7.0
Location
6.9
Room
8.0
Service
7.8
Location
6.7
Room
7.6
Service
7.5
Location
6.9
Excellent
10.0
Pros:
Excellent facility, accommodating staff & good restaurants!
Excellent
8.3
Cons:
Not exactly at the terminal, need to pay for the airport shuttle
Excellent
10.0
Pros:
Executive lounge is outstanding.
Cons:
Hotel Hoppa shuttle only serves terminals 5 and 4.
Okay
4.6
Cons:
Check in staff assumed I was blue status without checking and was not very helpful
Good
7.1
Pros:
They tried to charge me extra for another stay, they said I didnāt have breakfast excluded when I did so that was a nightmare
Cons:
The staff, trying to be changed for a Room even tho I paid already and for the breakfast
Excellent
8.0
Pros:
Roomy clean bedroom . Staff helpful.
Cons:
Food poor.
Good
6.3
Pros:
Bed comfy
Cons:
My reservation was booked for a āhandicappedā room. The bathroom was a tub not walk in shower which would qualify for a disabled room. Also the room was a very long way from the elevators.
Excellent
10.0
Pros:
Staff were friendly and helpful. Hotel was clean and accessible. Executive suites and services were excellent.
Cons:
Thought it would be closer to the terminal. Not cost effective needing to use the hoppa all the time.
Excellent
9.6
Pros:
Bed was a little hard. Otherwise perfect!
Good
7.1
Pros:
Good facilities
Cons:
Room only set up for one guest. Did not know that The room allocated was an accessible room.
Excellent
9.6
Pros:
Food and service
Cons:
No fan. Hot rooms. Couldn't cool down.
Excellent
10.0
Pros:
Easy access from the airport. It was very clean and the bathroom was very nice.
RMĀ 585
Vibe
9.3
WiFi
9.3
Wellness
9.0
Location
8.2
Amenities
8.0
Overall 8.4 Excellent
Based on 966 reviews
All reviews
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- Families
- Couples
- Business
Vibe
9.3
WiFi
9.3
Wellness
9.0
Location
8.2
Amenities
8.0
Vibe
9.4
Location
8.5
Service
7.6
Room
6.7
Food
6.0
Location
8.0
Service
7.6
Room
6.0
Food
6.0
Vibe
8.7
Location
7.7
Service
7.5
Room
6.7
Comfort
5.1
Excellent
9.4
Pros:
Easy check in.rooms great.atmosphere good.
Cons:
No kettle or tea making facility.
Good
7.1
Pros:
Good facilities . Staff was helpful and polite
Cons:
Stayed at this hotel a few times and this is the first time we was put on the first floor. There was so much noise we could hear from outside even with the windows shut and there was alot of noise coming from the room above us. Very loud.
Excellent
8.8
Pros:
This hotel has a very relaxed chilled feel to it. The room was very clean and quite spacious. The breakfast was decent with lots of choice. The shower in the room was amazing, especially for London! The bar is also great.
Cons:
The hotel is a good 35 min bus from the airport, which I'm sure is probably halved if you take an uber or something.
Good
6.7
Pros:
I requested for check in timing and they confirmed my check in by sending me an email after checking out next day.
Good
7.1
Pros:
Budget. Location & comfort.
Cons:
Room service
Excellent
8.3
Pros:
There is good service -- and then there are staff who are motivated and really care. Moxy staff really care. I hrl even there and Courtney Alnerto Marina and all the crew helped make it special.
Cons:
The vintage caravan wasn't very comfortable. And noisy. (Joke)
Excellent
10.0
Pros:
Great design and atmosphere! Beds were very comfortable.
Okay
4.2
Pros:
Cool room decor
Cons:
Huge noisy party going on all over lobby when I arrived. Couldnāt find check-in desk. Couldnāt hear what clerk was saying because noise was so loud. Couldnāt get WiFi in room but couldnāt call desk because no phone in room. Tried to go back to lobby for information, but noisy partiers marauding in hallways made me turn back and try to get a little sleep.
Excellent
9.0
Pros:
Location versus cost was excellent. Staff were extremely helpful as I arrived late at night and had to leave very early in the morning, they showed me where a pizza place was and got coffee for me when I checked out.
Cons:
The cost of the hoppa bus to get there was almost the same as a taxi (Uber) the following morning.
Excellent
9.6
Pros:
Great location
Cons:
No kettle in room
Excellent
10.0
Pros:
Very modern and clean
Good
7.0
Pros:
The room was neat and well laid out
Cons:
The 6 am timing for breakfast which didnāt allow someone like me who checked out 5 am to miss out
RMĀ 318
Breakfast
9.0
Location
8.9
WiFi
8.3
Service
7.8
Room
7.3
Overall 8.3 Excellent
Based on 6,061 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Breakfast
9.0
Location
8.9
WiFi
8.3
Service
7.8
Room
7.3
Breakfast
9.0
Location
8.9
Service
8.2
Room
7.2
Vibe
6.6
Breakfast
9.1
Location
9.1
Service
8.1
Room
7.9
Food
6.7
Breakfast
9.2
Location
8.5
Service
7.6
Room
7.3
Vibe
6.8
Location
8.5
Service
8.0
Room
6.8
Food
6.6
Good
7.5
Pros:
Good breakfast.
Okay
5.0
Cons:
The staff was terrible...we went to dinner last night at the restaurant. The staff never checked on us and the food was terrible
Excellent
8.3
Pros:
It is close to the airport so convenient enough. There is a shuttle bus that runs every 45 minutes for 5 GBP each and takes around 25 mins to terminal 2 and less for 3 and 4. Good Costa coffee available.
Cons:
The reception floor wasn't very clean. There is no one to help you with the luggage up your room. The furniture in the rooms could use some renovation. The restaurant in room dining service provided cold food though they charge 5 GBP to bring the food up.
Excellent
9.6
Pros:
Hotel is located in LHR airport area, but the room was really quiet. The breakfast food selection was great.
Good
6.7
Pros:
Clean rooms and bathroom. Very close to the underground.
Cons:
Very noisy, could hear everything that went on in the corridor and in the rooms next to ours. Ordered a taxi that was supposed to pick us up for Terminal 2 at 0450 in the morning, but it didn't show up before 0510. That being said, the hotel actually paid the taxi for me once it showed up.
Good
7.0
Pros:
Convenience
Excellent
9.6
Pros:
Close to Haton Cross tube station with reasonably priced parking, smallish room but adequate , well soundproofed and very clean. No complaints
Excellent
10.0
Pros:
Good for an airport hotel.
Cons:
A bit of an expensive cab ride if you get in after the hotel hopper bus stops running for the night.
Excellent
9.2
Pros:
Always a pleasure staying here.
Excellent
10.0
Cons:
The down side was no breakfast was provided for early morning departures and a breakfast grab bag would have been a good alternative.
Excellent
9.2
Pros:
Excellent location, very good breakfast and helpful staff.
Cons:
The shower. G
Good
7.9
Pros:
Staff were very helpful & friendly.
Cons:
The location is not ideal & links to Heathrow airport are not regular enough.
RMĀ 381
Cleanliness
8.7
Service
8.7
Room
8.3
Breakfast
8.1
WiFi
8.0
Overall 8.3 Excellent
Based on 1,397 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Cleanliness
8.7
Service
8.7
Room
8.3
Breakfast
8.1
WiFi
8.0
Service
8.9
Cleanliness
8.7
Breakfast
8.3
Room
8.1
Location
7.8
Service
8.5
Location
7.8
Room
7.4
Service
8.4
Location
7.9
Room
7.6
Comfort
7.4
Excellent
9.2
Pros:
The staffs are very friendly, and they give us a additional bed for my child for free. Printer is available for free too. The only thing I complain about is the location, if you donāt travel by car the bus is not very convenient.
Good
7.5
Pros:
Excellent Thai restaurant directly across the road
Cons:
Nothing
Excellent
8.3
Pros:
The hotel is a very good location fora stopover in London, when arriving and departing from Heathrow T5. The room was comfortable and very clean. The bathroom is good, but the shower is inside the bathtube. Very good personnel.
Cons:
Negative item is the restaurant: it closes too early (11 pm). But the breakfast is very good! The most negative item is the transfer from T5 to the Hotel and back. They do not provide it! But, you can ask the hotel to call a taxi to pick you up after your arrival, and to take you to T5, before your departure. Important: Taxis at the Airport are thieves! They will charge you "a fixed price" of 25,00 to 35,00 POUNDS fora 10 minutes ride! Do not take the airport taxis!
Good
6.3
Cons:
The stealth extra costs- car parking, expensive bus transport to T5 that stopped around 11pm requiring hugely expensive taxi instead. Wouldnāt use it again to hop in and out of London.
Excellent
10.0
Pros:
Everything. Will come back again. Thank you for your excellent service ! :)
Excellent
9.2
Pros:
Excellent location for terminals 4 and 5 at Heathrow. Excellent parking facilities. Efficient staff. Would stay again.
Excellent
9.2
Pros:
The service was absolutely fantastic. The staff were so friendly and helpful, they really made my stay a pleasure.
Cons:
The public areas are fairly basic but for the price I paid, weāre completely acceptable.
Good
7.9
Pros:
Very clean and comfortable
Cons:
Charge for parking
Good
7.9
Pros:
Great location for the airport, cheap onsite parking as well.
Cons:
The air con was rather noisy
RMĀ 343
Bar
9.5
Service
9.4
Location
9.2
Comfort
8.5
Room
7.8
Overall 8.3 Excellent
Based on 298 reviews
All reviews
- All reviews
- Couples
Bar
9.5
Service
9.4
Location
9.2
Comfort
8.5
Room
7.8
Service
9.5
Location
9.1
Breakfast
7.5
Room
7.4
Okay
5.4
Pros:
I liked their bed and the bsthroom is modern and spacious. However the shower is always regulated, so you can't enjoy a hot shower. I like the fact the the time you arrive in your room, there is a cold bottle of water wsit8ng for you in the fridge in the room.
Cons:
I didn't like the fact that, the fast thing you experience is your shoes sticking on the room floor, indicating dirty floor. When you remove your shoes, whether your socks or your feet becomes dirty immediately. I personally had to use one of the towels to to clean around where we are walking. You can see some dust around the bedside Chester of drawer. The house keeper need to do their job. I would urge the management to go around and check the room cleaners. Otherwise. The breakfast ordering service is outraged, breakfast buffet is quick and gives customer chance to eat what they want and also reduces the time spent ordering as if you are in a restaurant. If the own thinks he is saving, I think he should calculate the pay for staff who do the cooking and the service.
Excellent
9.6
Pros:
The room and bathroom were very good size, very clean, friendly and helpful staff. The breakfast was good but I prefer a buffet. The location was very convenient, as I had a flight the next morning. The garden was very nice.
Cons:
Perhaps a buffet for breakfast.
Excellent
8.8
Pros:
Secure site within a gated area, set back from main road with an open garden so atmosphere is relaxed. Care and attention from staff was excellent. Spacious room and a comfortable sleep. A nice bonus to have a small fridge in the room. On a bus route and very close to main A-roads so access was not a problem. Good pub/restaurant immediately across the road for dinner.
Cons:
Finding the driveway was difficult on the first visit as we missed the small B&B sign. Some areas of the room have been upgraded e.g. bedding and upholstery, whilst others need some attention e.g. replacing discoloured sealant around shower unit - it seemed clean, just old.
Excellent
8.3
Pros:
Very quiet, slept really well, breakfast a little disappointing as there is no bacon or pork sausages so had scrambled egg on toast but it was very dry and not fluffy at all. The signage for the guest house is easily missed as there is just a small B&B sign on a lamppost. the car parking was very secure and we had a nice meal at the pub just off the mini roundabout which was a couple of minutes walk.
Cons:
Not having a full English on the menu, and immediate area a little run down with a closed down pub at the entrance to the property
Good
7.1
Pros:
Nice hot shower. Secure parking.
Cons:
No complaints but 3 star accomadation not 4 good size secluded garden but no flowers and a little neglected
Excellent
9.0
Pros:
Comfort cleanliness staff and secure. Nothing was to much trouble for the staff and Manager
Cons:
Sat navigation directed us perfectly, "you have reached your destination" was announced. Unfortunately, it was late and dark and we failed to notice the secluded lane and entrance. we phoned for further directions the manager came out onto the street to meet and greet Respectfully suggest a sign or banner if Planning officers allow. For ease of access when we next VISIT, turn sharp left up lane about 2mtrs from speed cushion on highway
Excellent
10.0
Pros:
Great value for money clean tidy food was great and the staff are lovely 100% recommended
Excellent
9.6
Pros:
Comfortable. Personable staff. Excellent location to airport. Pub and food very close.
Excellent
9.2
Pros:
Very close to my Venue
Cons:
Not straightforward to find
Good
7.1
Pros:
There was a pleasant garden. GOOD breakfast.clean bedding. Nice shower. Good security for the area . Problems were sorted .
Cons:
Hairs on clean towels . Lock was very loose on room door so our room changed by owner. Bedside table light was not working in my Mums room. Dirty cup and saucer in my Mums room which I changed.
RMĀ 397
WiFi
9.3
Location
8.5
Room
8.1
Breakfast
7.1
Service
7.0
Overall 8.2 Excellent
Based on 4,914 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
WiFi
9.3
Location
8.5
Room
8.1
Breakfast
7.1
Service
7.0
Vibe
9.2
Location
8.8
WiFi
8.4
Room
8.2
Service
7.1
Location
8.4
Room
7.9
Breakfast
7.4
Service
6.5
Room
8.0
Location
8.0
Service
6.3
Breakfast
6.2
Food
5.9
Vibe
9.5
Room
8.4
Location
8.4
Breakfast
7.3
Service
7.0
Excellent
9.0
Pros:
The hotel was quiet. We had a good nights sleep before our flight. Thatās all you want.
Cons:
Restaurant could do with a lift.
Excellent
9.2
Pros:
Looks like a brand new refurbishment throughout has taken place. Modern, interesting and very nice! In the room itself, loved the rain shower, the TV size and the general room mod-cons! All very good - would recommend and would def. stay here again.
Cons:
Registration form is not GDPR compliant! Not happy with the "If you do NOT wish to receive marketing info etc... then tick the box" - poor! Also, thought the Indian food was average at best. Would actually remove from the menu if can't cook it well! Lamb Roganjosh and Dal were liquidy, lamb tasted processed and where were the lentils in the Dal?
Good
6.3
Pros:
Modern , interesting design, close to airport
Cons:
Much disrepair in hallways. Staff gave the feeling of trying to up sell you. Actually more the hotel policies than the staff, they were just doing what the were told.
Excellent
9.2
Pros:
Clean room, convenient location close to Heathrow airport.
Excellent
10.0
Pros:
Loved the room and the easy location to Heathrow Airport. Great nights sleep with easy check in and check out. The staff were very friendly and helpful. Organised a taxi to the terminals.
Cons:
Nothing
Excellent
8.5
Cons:
I booked because it was so close to the airport and had an overnight layover. In the morning, I came down to get a taxi and was told it would be 45 mins! I ended up downloading Uber and it took about 20 mins but this is something that DEFINITELY should have been warned about when checking in (considering my plane ended up taking off about 400 meters from the hotel).
Excellent
10.0
Pros:
Hotel was clean and the rooms were excellent. The Breakfast was more than expected for the all-inclusive price. Many of the more expensive hotels in the area are not as good as this
Cons:
Nothing
Good
7.1
Pros:
Spacious, clean and modern rooms.
Cons:
No windows in the room except one small window in the roof. Hallways were like labyrinth. No free shuttle to and from hotel to airport (have to wait for airport bus) and pay 6 pounds a person.
Excellent
9.6
Pros:
Good location with access to the bus line to Heathrow. Very clean facility with friendly and helpful staff. Comfortable room with all of the amenities one needs. Excellent breakfast to kick off your day.
Cons:
Perhaps better signage to notify drivers as to the entrance and parking area of the hotel.
Excellent
9.0
Pros:
The location of the hotel!
Cons:
Everything was great!
Good
7.0
Pros:
Convenient location, comfortable room but the furnishings getting a bit tired. Good breakfast.
Cons:
Coffee cups in room very small. Bathroom towels small as well !
Excellent
10.0
Pros:
Clean hotel and comfortable quiet rooms
Cons:
Ideal clean hotel for overnight stay before morning flight from Heathrow
RMĀ 418
Service
8.2
Location
8.0
Room
7.5
Breakfast
7.4
Food
7.4
Overall 8.1 Excellent
Based on 2,520 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Service
8.2
Location
8.0
Room
7.5
Breakfast
7.4
Food
7.4
Location
8.6
Service
8.5
Breakfast
7.5
Value
7.3
Vibe
6.4
Service
8.4
Location
7.7
Breakfast
7.2
Comfort
7.2
Value
6.9
Location
8.4
Room
7.2
Location
7.9
Service
7.9
Room
7.1
Food
6.5
Excellent
10.0
Pros:
Very clean and comfortable rooms.
Good
7.5
Pros:
For me the location was perfect
Cons:
There wasn,t anything to dislike all was fine.
Excellent
9.6
Pros:
Staff were brilliant from start to finish, room was a lovely size, clean and quiet. Great location shops are easy to get to.
Cons:
Nothing
Excellent
10.0
Pros:
The location is very good. Close to airport, shops , bus stops etc
Good
7.9
Pros:
Nice room and comfy bed.
Cons:
Car park £12.50. Barman kept disappearing. Only 3 in the bar and I had to wait.
Excellent
10.0
Pros:
Very close to the rental car location for drop off the next morning.
Excellent
10.0
Pros:
Location perfect for us, as seeing family close by . Felt welcomed by staff at reception, and also in restaurant , which we used for Dinner and Breakfast . Service was excellent and staff friendly . Food excellent quality . Buffet breakfast was excellent selection of hot food and cold . Added bonus of very good parking facilities at hotel , which was chargeable , but at least secure for the night . Would stay again .
Cons:
Nothing negative to say
Good
6.7
Pros:
Comfy bed, lovely staff.
Cons:
Milk was off, stank the room out, dirty tissues under the bed, big hole in the wall with a very shoddy repair, not what I expected from a Hilton hotel at all. Disappointed.
Excellent
10.0
Pros:
Everything
Cons:
Nothing
Excellent
8.0
Pros:
Welcome cookies are really appreciated.
Cons:
The shuttle service can be explained more clearly in hotel's description.
Excellent
9.6
Pros:
Felt comfortable
Cons:
Nothing
Excellent
10.0
Pros:
Personnel cheerful and professional, rapid. And the warm double chocolate chip cookie didn't hurt! (except maybe my waistline!)
Cons:
Bathroom door slams shut. View of other windows ugly, you feel self-conscious as people can look in your room. Worst is location: you must take a paid shuttle, it doesn't accept credit card, so must exchange $ BACK in airport! Regular bus complicated.
RMĀ 431
Bar
9.2
Vibe
8.9
Location
8.7
Service
8.5
Breakfast
8.5
Overall 8.0 Excellent
Based on 1,032 reviews
All reviews
- All reviews
Bar
9.2
Vibe
8.9
Location
8.7
Service
8.5
Breakfast
8.5
RMĀ 226
Value
7.4
Breakfast
7.1
Room
7.1
WiFi
6.7
Cleanliness
6.6
Overall 7.0 Good
Based on 1,007 reviews
All reviews
- All reviews
Value
7.4
Breakfast
7.1
Room
7.1
WiFi
6.7
Cleanliness
6.6
Excellent
8.0
Pros:
Location is excellent for T5.
Great price for the room.
All the basic facilities that you need.
Cons:
The bar and restaurant are reasonably expense for what you get e.g. £8 for quite a basic chicken salad was a bit much.
Excellent
8.5
Pros:
Clean. Good value compared to other hotels in the area. Breakfast included.
Cons:
Can hear noise from planes clearly.
Pillows a bit uncomfortable.
Good
7.4
Pros:
Location with essy bus access to Terminal 5, clean rooms, good interner.
Cons:
Hard to figure out shower controls.
Good
6.5
Pros:
The room was clean with a nice decor. Everything was in good order. The restaurant there was nice and had a good selection.
Cons:
The hotel is located close to the international terminal so I feel as though they should expect international travelers. The cash machine only worked for people that were from Britain so in order to get cash we had to go somewhere else. Also, I would have liked to have washcloths in the bathrooms.
Okay
4.5
Pros:
Nothing
Cons:
When I arrived to the Hotel 2:10am, the room was no longer available and they send me to another hotel 20min driving away. There was no communication between the original hotel and the new hotel so I had to wait for 30mins in the new hotel so they could sort the booking.
In the Heathrow T5 there was no parking space available so you need to risk parking in the double line outside.
Really bad experience.
RMĀ 205
Location
10.0
Room
6.9
Food
6.9
Service
5.6
Cleanliness
3.8
Overall 6.5 Good
Based on 57 reviews
All reviews
- All reviews
Location
10.0
Room
6.9
Food
6.9
Service
5.6
Cleanliness
3.8
Mediocre
2.5
Pros:
Nothing. Seriously could not think of a benefit if you paid me to do it.
Cons:
Not just dirty but absolutely FILTHY. I am a man, I have served in the army. I am not squeamish about some dirt but this was vile. I think there were not cockroaches because even they decided it was too much for them.
The guys were so rude its indescribable. I lack the words. On top of it he just lay on a very thick Indian/Pakistani accent and pretended to speak less and less English as soon as we tried to complain whereas his accent and language level was fine at the start of the conversation.
We booked a double ensuite and they tried to give us a twin with a shared bathroom. They "explained" it was the last room and we could take it or leave it (this is at 2am). We refused, got up and left and when all the hotels in the area were booked out because of the Munich airport shutting down we chose to drive 3 hours back to Nottingham directly instead of the sleep in London, walk around and travel in the morning as we had planned.
RMĀ 217
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