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Staff displayed exceptional courtesy , were very competent and helpful when fielding requests .In this group setting I found superior levels of consideration among fellow guests.. .The buffet breakfast menu is healthy and the food was good. My family have been part of Guides & Scouting movement over the years & hope to spend a couple of vacation days here in in London in 2008.. .Most of all, the facility is safe, spotless ,very central and convenient for getting around .Good people,good work. In spite of the 'no takeouts' notices ,noticed some packing sandwiches for their lunches... This must mess up the food preparation planning , is not fair for others ,leaving much less choice for..later breakfast arrivals.
Location was great. Bathroom was very small but we knew that it was a hostel. The sheets and pillow cases were very clean but the duvets and pillows themselves could have done with replacing.
It has washer and dryer facilities. Friendly staff. Remind me my time when i was living in university dorm ten years ago. The bed is a bit dirty, too many tennagers making noises at night. Water from shower is too slow.
Pros: nice, helpful people at the reception; very good location; Cons: not too compfortable bed; very small shower; it was quite cold in the room in November.
I have been coming to B-P house for nearly twenty years, and it has always been a great place to stay. The building is well maintained and the staff friendly. The decor in the bedrooms is a little old, and the room we had cramped as there was a sofa bed in there (Rm 401).
excellent location room quite cold, no tea/coffee facilities in room
Central Room was cold. Breakfast choice poor
Hotel staff were very helpful with arranging taxis and giving bus info and directions. The food was good and food prices reasonable. Not enough internet availability. Not enough telephone availability. Not enough showers.
Cleanliness of room and other facilities. Price was excellent value for the money.
Close to tube stations in central/west London. Easy access to all of central London from here. Museums close by. Very reasonably priced. Rather noisy air conditioning in room.
The hotel staff was very nice and helpful. The prices are the best compared with others. The breakfast was always served in time and wasperfect. Skype
It was cheap. It was loud and smoky.
I liked the help provided about tours and anything needed during my stay. I also like having a club and bar in the hotel it was great>
friendly staff, free wifi, excellent location.
The atmosphere was amazing, the common areas were decorated impeccably, the staff were genuinely friendly, and the ground floor had enough chill out/get rowdy/eat food areas that a) you could always find a space suitable for your mood, and b) the rooms stayed quiet and peaceful. Also, the number of outlets was astounding, and the WiFi excellent, even though my room was on the fifth floor. The toilets were backed up a few times. It was always fixed quickly, but the frequency of blockages was a little concerning.
The efficient re-action of the staff. The floor carpet is very dirty. The electirc plug is not enought. There are obly two plugs for 4-bed room.
nice, friendly staff. Very good services.
enviroment creak of the bed
Great location Cleanliness in the bathroom quite poor, one day there was not even hot water for the shower...
the bathroom was clean, honestly didnt expect that !!! and the staff were very helpful, and the hostel in general was secure. i would diffinetly stay there again in my next visit.
Location staff No blanket
Member of staff was pleasant and helpful The room floor had not been vaccumed this was obvious by the amount of fluff on the carpet
You get what you pay for dont be to alarmed if it is not the best hotel in the world be realistic
It was very clean. It was calm, we weren't interrupt by other guests. The bathroom and toilet were always available. The Internet connection wasn't good.
The Hostel was fair for the price it cost. No fancy stuff - which I didn't expect. Served the purpose!
The sight from the window Insects
Location, location, location and oh my god, the price was unbeatable. but please read on to see the justification for such a good price! I first read reviews of this hostel when I was booking it, and thought "it can't possibly be that back!" So I gave it a try. believe everything!! The reviews don't lie! What a dump! Bugs everywhere, the kitchen was filthy! The rooms had stains everywhere! And to make everything even better, the staff is absolutely incompetent! Complete Bollocks! Someone please call pest control!
Very friendly, cheerful staff and the location was quiet but not far from the buzz of the city. Great price too! We did have to wait quite a long time to check in :0(
hostel location is very good, price/performance ratio is excellent.
just location comfort in the room, dirtiness
The place is fantastic and the staff was very kind.
Annoying and dirty.
Friendly and clean. Breakfast included. Cosy. Nice building.Good sound-proofing. Room too small, Lockers not big enough for small suitcase.
Price Room was a bit small
Location was good. Reception staff very friendly. Breakfast was a bit like organised chaos and the kitchen and accomodation staff were very unfriendly and unhelpful. Also, charging £2 per towel per day was a bit ridiculous.
Surprisingly comfortable youth hostel, helpful staff. Good value for money. Noisy bar but luckily our room was far away from it. Noise from other residents coming home late disturbing at night.
Toilets and showers Luggage room is not properly secured
Very helpfull staff and some are even french speakers. Great breakfast organisation and good choice. Nice to have a bar in the hostel for the first night ! Having a big and comfy living room would be nice.
The location is outstanding - clean and very quiet but close to supermarket, and only a few blocks from an important tube station, pubs, and natural history museum. Free access to kitchen, refrigerator, and microwave. Very basic, nothing fancy. Low water pressure on the 5th floor; water often had to run for 5-10 minutes before it became hot enough for shower; breakfast room often extremely crowded. No desk; many rooms shared with other guests; often more than one room sharing a single bathroom.
There is no curfew, and it seemed safe and the sheets were clean. Because there is no cerfew, other guests could be noisy and disruptive late at night.
The design of the beds, the individual curtains give you more privacy than at many other hostels. Bed Bugs-- I checked out after one night!
Near to the Kings Cross To crowded room and noisy environment
Clean and good people. Nobody disturb you.
Breakfast, location They put a man in the room who stays regularly and is known to snore loud !!!
central location, bed curtains, Wi-Fi no hot water, poor Wi-Fi connection (sometimes not working at all), not working personal power outlets, not very clean
Very near Kings Cross Station Rooms were too cramped and claustrophobic. As were the common areas. Not very social
Very close to the station
Very good! The recepist is really helpful and nice!
The staff is very friendly and helpfull In the night it is quite noisy
Price, location, breakfast included Check in staff didnt have my booking, they charged me again, put me & partner in separate rooms, then found the original booking so refunded us and we had to change rooms. The beds had not been cleared from previous night and we checked in at 5.50pm
I liked that it was well located (less than 10 minutes walk to the Elephant & Castle tube station), St Pancras train station is 15 minutes away by tube and there are many buses around the hostel. You can also find a Spar and a Tesco Express supermarket as well as many kebabs next door if you want to grab something to eat. I stayed in a 4 beds dorm wich was clean and I had a nice view on the Shard. Toilets and shared showers were clean too. Wifi was only available in sharing areas (only reception, " bar " and tv lounge). Also, the windows in the dorm were old and made of glass that was partially shattered so you could hear the traffic as if you were sleeping in the street. It can also be quite cold so I don't recommend staying there during fall or winter. Bed's matresses aren't confortable so I wouldn't recommend staying there for too long either. When it comes to eating in, there is a bar near the reception that sells £4 pizzas, sandwiches, coffee and many other things but it is only open from 12 to 19 and during these hours there wasn't anyone working at the bar so I couldn't get anything...
Lively place and great atmosphere. I stayed in a twin bunk ensuite and was perfect for a little more privacy. Bus stop right outside the gates Wifi only available in common room and entertainment room
This is the second time I have ever stayed in a hostel...I can say with confidence that I will definately stay here again... $20 a night?! Who could say no! Also close to Elephant and Castle tube station too!! I personally dont think it a good idea to have children (both male and female) sharing the same shower and toilet facilities as adults. I would strongly recommend having at least 1 floor dedicated to minors!