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Hotel Lily

23-33 Lillie Road, London, SW6 1UG, United Kingdom
+44 207 381 1881

RM 263+

Overall guest ratings

5.8/10 OK
Based on 4,077 reviews

Review highlights

  • 9.3
  • 5.8
  • 4.9
  • 3.3

Nearby

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    About

    With a stay at Hotel Lily in London (London City Centre), you'll be convenient to Stamford Bridge Stadium and Royal Albert Hall. This hotel is close to Imperial College London and Harrods.

    Rooms

    Make yourself at home in one of the 111 guestrooms. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include coffee/tea makers, and housekeeping is provided daily.

    Dining

    Enjoy a satisfying meal at a restaurant serving guests of Hotel Lily.

    Business, Other Amenities

    Self parking (subject to charges) is available onsite.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • No smoking
    • Restaurant
    • 24 hour front desk
    • Storage available
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    5.8 OK
    Based on 4,077 reviews
    • 9.3 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% thought it was easy to get to the train station."
      7.4 "74% liked the proximity to shopping."
      9.6 "City centre within easy reach, said 96%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 5.8 "Breakfast is mediocre."
    • 5.5 "Service is ok."
      6.4 "Only 64% found the staff to be friendly enough."
      5.1 "51% said the reception staff was ok."
      6.2 "Only 62% thought the service was professional."
    • 4.9 "Internet is poor."
    • 3.3 "Disappointing food."
      2.8 "For 72%, the dining experience was not enjoyable."
      4.0 "60% did not enjoy the desserts."
      3.2 "68% did not like what was on the menu."
      0.7 "Unclean dining area, according to 93%."
      1.7 "83% said the pork dishes didn't taste good."
      0.9 "91% did not like the vegetable dishes."
      0.0 "100% found the side dishes unedible."
      4.3 "The price was too high for 57%."
    • 2.6 "Quite uncomfortable."
      4.5 "55% didn't like the uncomfortable beds."
      0.9 "91% said rooms were small."
      2.7 "73% thought it was too noisy."
      0.3 "97% criticized the small bathroom."
      0.7 "Air conditioning was criticized by 93%."
    • 2.4 "Generally quite dirty."
      2.6 "74% said rooms were dirty."
      1.0 "90% said the bathroom was dirty."
      1.9 "81% thought it was rather dirty."
      0.7 "Unclean dining area, according to 93%."
    • 2.2 "Awful rooms."
      1.1 "89% complained about the bathroom."
      2.6 "74% said rooms were dirty."
      4.5 "55% didn't like the uncomfortable beds."
      0.9 "91% said rooms were small."
      0.6 "94% thought they were poorly maintained."
      1.0 "90% said the bathroom was dirty."
      2.0 "80% had problems with the shower."
      1.6 "For 84%, the rooms looked old."
      1.5 "85% found problems with the furniture."
      0.3 "97% criticized the small bathroom."
      1.6 "84% thought the tv was sub-standard."
      0.7 "Air conditioning was criticized by 93%."
      0.0 "100% were disappointed with the minibar."
    View all review categories

    Overall rating

    5.3 OK
    Based on 1,508 reviews
    • 9.3 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% thought it was easy to get to the train station."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% liked the proximity to sightseeing."
      7.8 "78% liked the proximity to shopping."
    • 5.4 "Breakfast is mediocre."
    • 5.2 "Service is ok."
      6.0 "Only 60% found the staff to be friendly enough."
      5.7 "Only 57% thought the service was professional."
    • 4.9 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 3.1 "Food is inedible."
    • 1.8 "Awful rooms."
      1.0 "90% complained about the bathroom."
      1.9 "81% said rooms were dirty."
      0.3 "97% said rooms were small."
      3.7 "63% didn't like the uncomfortable beds."
      0.7 "93% thought they were poorly maintained."
      0.7 "93% said the bathroom was dirty."
      1.9 "81% had problems with the shower."
      0.3 "97% criticized the small bathroom."
      1.6 "84% found problems with the furniture."
      1.5 "For 85%, the rooms looked old."
      0.7 "Air conditioning was criticized by 93%."
      1.5 "85% thought the tv was sub-standard."
    • 1.7 "Generally quite dirty."
      1.9 "81% said rooms were dirty."
      0.7 "93% said the bathroom was dirty."
      1.7 "83% thought it was rather dirty."
    • 1.7 "Quite uncomfortable."
      0.3 "97% said rooms were small."
      3.7 "63% didn't like the uncomfortable beds."
      2.4 "76% thought it was too noisy."
      0.3 "97% criticized the small bathroom."
      0.7 "Air conditioning was criticized by 93%."
    View all review categories

    Overall rating

    5.5 OK
    Based on 815 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      7.2 "Great parking, according to 72%."
      9.7 "City centre within easy reach, said 97%."
      9.9 "99% thought it was easy to get to the train station."
    • 5.7 "Breakfast is mediocre."
    • 5.5 "Service is ok."
      6.3 "Only 63% found the staff to be friendly enough."
      5.9 "59% said the reception staff was ok."
      6.1 "Only 61% thought the service was professional."
    • 4.7 "Internet is poor."
    • 3.1 "Food is inedible."
      2.6 "For 74%, the dining experience was not enjoyable."
    • 2.9 "Quite uncomfortable."
      4.9 "51% didn't like the uncomfortable beds."
      0.8 "92% said rooms were small."
      2.4 "76% thought it was too noisy."
      0.2 "98% criticized the small bathroom."
      0.6 "Air conditioning was criticized by 94%."
    • 1.9 "Generally quite dirty."
      2.2 "78% said rooms were dirty."
      1.1 "89% said the bathroom was dirty."
      1.8 "82% thought it was rather dirty."
    • 1.7 "Awful rooms."
      0.7 "93% complained about the bathroom."
      2.2 "78% said rooms were dirty."
      4.9 "51% didn't like the uncomfortable beds."
      0.5 "95% thought they were poorly maintained."
      0.8 "92% said rooms were small."
      1.1 "89% said the bathroom was dirty."
      1.5 "For 85%, the rooms looked old."
      1.7 "83% found problems with the furniture."
      0.2 "98% criticized the small bathroom."
      2.1 "79% had problems with the shower."
      0.6 "Air conditioning was criticized by 94%."
    View all review categories

    Overall rating

    6.2 Good
    Based on 1,753 reviews
    • 9.1 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% thought it was easy to get to the train station."
      7.2 "72% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.6 "Breakfast is mediocre."
    • 6.0 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
      6.3 "Only 63% thought the service was professional."
    • 5.0 "Internet is average."
      4.3 "57% said the wifi quality was bad."
    • 3.6 "Not very clean."
      3.8 "62% said rooms were dirty."
      1.0 "90% said the bathroom was dirty."
      2.2 "78% thought it was rather dirty."
    • 2.9 "Awful rooms."
      1.3 "87% complained about the bathroom."
      3.8 "62% said rooms were dirty."
      0.7 "93% thought they were poorly maintained."
      1.7 "83% said rooms were small."
      1.8 "82% had problems with the shower."
      1.0 "90% said the bathroom was dirty."
      1.6 "84% found problems with the furniture."
      2.1 "For 79%, the rooms looked old."
      1.9 "81% thought the tv was sub-standard."
      0.4 "96% criticized the small bathroom."
      0.9 "Air conditioning was criticized by 91%."
      0.0 "100% were disappointed with the minibar."
    • 2.2 "Horrible vibe."
      2.1 "79% criticized the unstylish hotel."
      1.8 "82% didn't like the unstylish hotel."
      2.8 "Unfriendly atmosphere, according to 72%."
      2.7 "For 73%, the lobby entrance was sub-standard."
    • 1.6 "Terrible amenities."
      1.5 "85% thought the building wasn't nice."
      0.4 "96% complained about the elevator."
      1.1 "89% thought the facilities needed updating."
      2.7 "For 73%, the lobby entrance was sub-standard."
      1.1 "89% didn't like the architecture."
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