Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
2.5
Turned up at 10pm, having previously advised them I would be late. Was advised no more double ensuite rooms available, so they had downgraded me to a single with no bathroom. The room was tiny and dirty. The mattress on the bed had partially collapsed on one side. The shared shower room down the corridor was also dirty. Won't be staying here again.
review from KAYAK -
4.8
Location Tiny room, cupboards from a skip and mini fridge precariously balanced on one of them. I wouldn't really mind if it hadn't been over £100! Absolutely tiny room, single bed converted to a double. Staff werent exactly thrilled to see us either.
review from KAYAK -
3.0
It was warm and provided shelter Very poor room in the basement - it was dark and very basic.
review from KAYAK -
5.3
Nice area. Boutique shops nearby and handy for Victoria Station Some staff very friendly others unhelpful.
review from KAYAK -
4.7
central location. excelent shower room too small and tucked away at back of hotel
review from KAYAK -
6.3
Friendly staff, clean and confortable Basement room, bathroom had no heating and was cold. Shower tray was not draining correctly
review from KAYAK -
5.3
Great lobby with nice design and friendly staff. The fact that they first tried to put me in a room... in another building..... with a different hotel name.
review from KAYAK -
5.3
Booked a twin room, 2 weeks in advance. On arrival, was presented with room with only one double bed. After talking to reception, the best they could do was add a fold away cot for my 42 yr old daughter. Thus, room was too small for both beds. We were disappointed.
review from KAYAK -
7.0
Location to Victoria Station. Good for flying in/out London via Gatwick. the overall Decor was nice.Free wireless and wired internet. Staircases going up and down, depsite on the same floor. My room has a small narrow staircase going up to the bathroom. and difficult to drag luggage around to get to my room due to those up and down stairs on 1st floor. No blinds/curtains at one of my window. feel a bit insecure.One of the reception staff was a big grumpy looking although she can be helpful, but just not very friendly. Front desk service not quite a 4-5 stars level
review from KAYAK -
6.8
The room decor was contemporary and tasteful, flat screen tv and great bathroom adds to the luxury. We needed to be close to Victoria station and this hotels location was perfect, quiet at night to maximise a restful night but only five minutes walk from lots of good bars cafes and restaurants. We only met one member of reception staff who was very pleasant and helpful. There were no other reviews on the web for this hotel so we went in 'blind', I emailed the hotel before our arrival but got no reply. It wasn't a huge room but unless you want to pay a fortune that's par for the course in cities like London. There was no hot breakfast available but we were offered complimentary continental breakfast by way of compensation
review from KAYAK -
6.8
The service and staff were excellent,the position of the hotel is great all in all a nice set up.
review from KAYAK -
7.6
The suite was exellent, the management and staff could not help us enough
review from KAYAK
-
7.0
Location to Victoria Station. Good for flying in/out London via Gatwick. the overall Decor was nice.Free wireless and wired internet. Staircases going up and down, depsite on the same floor. My room has a small narrow staircase going up to the bathroom. and difficult to drag luggage around to get to my room due to those up and down stairs on 1st floor. No blinds/curtains at one of my window. feel a bit insecure.One of the reception staff was a big grumpy looking although she can be helpful, but just not very friendly. Front desk service not quite a 4-5 stars level
review from KAYAK -
6.8
The room decor was contemporary and tasteful, flat screen tv and great bathroom adds to the luxury. We needed to be close to Victoria station and this hotels location was perfect, quiet at night to maximise a restful night but only five minutes walk from lots of good bars cafes and restaurants. We only met one member of reception staff who was very pleasant and helpful. There were no other reviews on the web for this hotel so we went in 'blind', I emailed the hotel before our arrival but got no reply. It wasn't a huge room but unless you want to pay a fortune that's par for the course in cities like London. There was no hot breakfast available but we were offered complimentary continental breakfast by way of compensation
review from KAYAK -
6.8
The service and staff were excellent,the position of the hotel is great all in all a nice set up.
review from KAYAK -
7.6
The suite was exellent, the management and staff could not help us enough
review from KAYAK
-
2.5
Turned up at 10pm, having previously advised them I would be late. Was advised no more double ensuite rooms available, so they had downgraded me to a single with no bathroom. The room was tiny and dirty. The mattress on the bed had partially collapsed on one side. The shared shower room down the corridor was also dirty. Won't be staying here again.
review from KAYAK -
4.8
Location Tiny room, cupboards from a skip and mini fridge precariously balanced on one of them. I wouldn't really mind if it hadn't been over £100! Absolutely tiny room, single bed converted to a double. Staff werent exactly thrilled to see us either.
review from KAYAK -
3.0
It was warm and provided shelter Very poor room in the basement - it was dark and very basic.
review from KAYAK -
5.3
Nice area. Boutique shops nearby and handy for Victoria Station Some staff very friendly others unhelpful.
review from KAYAK -
4.7
central location. excelent shower room too small and tucked away at back of hotel
review from KAYAK -
6.3
Friendly staff, clean and confortable Basement room, bathroom had no heating and was cold. Shower tray was not draining correctly
review from KAYAK -
5.3
Great lobby with nice design and friendly staff. The fact that they first tried to put me in a room... in another building..... with a different hotel name.
review from KAYAK -
5.3
Booked a twin room, 2 weeks in advance. On arrival, was presented with room with only one double bed. After talking to reception, the best they could do was add a fold away cot for my 42 yr old daughter. Thus, room was too small for both beds. We were disappointed.
review from KAYAK
