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Batam hotels

Batam hotels

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Batam, Riau Islands, Indonesia
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Low season December
High season April
  Average price (weeknight): RM 196
  Average price (weekend night): RM 364

cheapest month to stay

31%

expected price decrease

most expensive time to stay

162%

expected price increase

(avg. price over the last 2 weeks)

Sun - Thu

(weeknight)

(avg. price over the last 2 weeks)

Fri & Sat

(weekend night)

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Best Batam hotels

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Grands I Hotel - Batam - Building
1
9.1 Excellent (1,257 reviews)
RM 346+
Overview Reviews
When you stay at Grands i Hotel in Batam, you'll be in a shopping district, a 1-minute drive from Nagoya Hill Mall and 7 minutes from Harbor Bay Ferry Terminal. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.
8.3 Excellent
Pros: Near to Nagoya Mall, staff is friendly and helpful. I requested for balcony room and they tried their best to provide despite booking for deluxe room.
Cons: At night, the entrance light spoilt. Pillow is too soft.
8.3 Excellent
Pros: The furnishing is great and cosy. Staff are very friendly
Cons: The mattress is a bit worn out.
9.0 Excellent
Pros: The warming smile of the receptionist.
Cons: The food taste is too heavy as breakfast. The taste is also too localise which much the local’s taste bud.
10.0 Excellent
Pros: Everything was wonderful.
Cons: Perhaps have a gazebo or seating area in your back garden/field?
5.4 Okay
Pros: Hotel is nicely designed and closer to Nagoya Hill mall. All facilities near by.
Cons: Should have been a good stay if the room allocated to me is not next to rooms that are having construction work. Particularly pretty bad for family with little kids who need a midday nap. Receptionists are not helpful at all even highlighting the concern. One rude receptionist even asked me do you work night shift to sleep in the afternoon. Housekeeping need to be better with all the carpets and sofa set full of dust. They just make up the bed and toilet. No cleaning of carpets.
8.0 Excellent
Pros: The hotel just 5 minute from Nagoya shopping mall. There is a short cut from the back yard of the hotel to the mall. The backyard is big and nice. Feel as if we are in Japan. The breakfast buffet is average.
Cons: The hotel air con is too cold. I didn't on the air con on my room and still feel the coldness from outside. The bathtub drainage design should be improved. The water spray will overflow and flood the bathroom.
7.5 Good
Pros: Location, room is clean and a lot of tv channels.
Cons: Reception lady staff not being helpful when requested chair/stool for handicap husband. She didnt even bother to inform us that the hotel was unable to provide it. Wifi a bit slow.
9.6 Excellent
Pros: Love the place. Near nagoya mall. Has a private (short cut) route to mall. Staff are friendly and breakfast spread is nice with local, Japanese, western selections.
Cons: Swimming pool slightly small and has no kids pool.
9.0 Excellent
Pros: Location and the fluffy pillows
Best Western Premier Panbil - Batam - Building
2
8.9 Excellent (4,866 reviews)
RM 224+
Overview Reviews
In one of Indonesia's fastest-growing destinations, Best Western's exciting new upscale hotel is elevating business and leisure travel to the next level. Conveniently situated in the Panbil industrial and residential area of Batam, the free trade zone just a short ferry ride from Singapore, Best Western Premier Panbil features a full range of facilities. These include an outdoor pool, spa, fitness center, karaoke room, and several dining options including a spectacular rooftop restaurant. Host memorable business events and weddings at the hotel’s extensive function facilities, including a ballroom, and enjoy professional services at our business center. Wi-Fi is offered free-of-charge throughout the hotel. The contemporary rooms and suites are all sleek, spacious and feature floor-to-ceiling windows with stunning views of Batam and the Malacca Strait. Whether you are traveling to Batam for business, pleasure, or planning to organize unforgettable events, Best Western Premier Panbil is the perfect choice.
9.0 Excellent
Pros: Comfortable and convenience. Nice stay. Overall room was ver good. Staff was also friendly.
Cons: The noise level. Door bell from other room can be heard even from our room. At night was kinda noisy from other rooms, rooftop bar and hallway.
9.2 Excellent
Pros: The room was comfortable and clean but there is still room for improvement.
Cons: Nothing
9.2 Excellent
Pros: What a lovely hotel, we spent Christmas here and had a wonderful time. Staff are amazing and the room was stunning, clean, comfy bed. Food was great.
Cons: The alcohol as way over priced. A bottle of Jacobs creek costs around £60-£70. £8 in the uk. Bit crazy
10.0 Excellent
Pros: From the beginning to end of stay, staffs are always so cheerful. Felt so welcome. Definitely deserve my future stays whenever I'm in Batam. Thank you!
8.0 Excellent
Pros: The staff are really friendly and even when they are not fluent in English, you can tell they still try their best to communicate. They also seem to really try and make your stay as pleasant as possible. Love the infinity pool, poolside BBQ on weekends and the rooftop bar.
Cons: Location makes this place slightly difficult to get to without private transportation. There were cockroaches in the ground floor male toilets.
9.2 Excellent
Pros: Nice room. comfortable to stay. staffs are all friendly. breakfast is good. i will come back
Cons: all okay! just improve abit on breakfast and room service foods.
Radisson Golf & Convention Center Batam - Batam - Building
3
8.8 Excellent (454 reviews)
RM 273+
Overview Reviews
With a stay at Radisson Golf & Convention Center Batam, you'll be centrally located in Batam, within a 10-minute drive of Batam Centre Ferry Terminal and Nagoya Hill Mall. Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Batam? This hotel has facilities measuring 40785 square feet (3789 square meters), including a conference center. A roundtrip airport shuttle is complimentary (available 24 hours), and a ferry terminal shuttle is also provided at no charge.
7.9 Good
Pros: Swimming pool and the staff is quite courteous
Cons: The breakfast variety is limited, bathroom design is akward
10.0 Excellent
Pros: The rooms were well maintained and the infinity pool over looking the golf course was very beautiful. There is a sauna, heat pool, gymn and table tennis table on the level 10.
Cons: Check in was slow and the breakfast buffet spread was quite modest. Request for ice was chargeable.
8.2 Excellent
Pros: They have an adults-only indoor pool that let's you get away from the kids.
Cons: The location is far from the beach and a bit far from the city centre.
9.2 Excellent
Pros: I will like to mention a staff in particular at the front desk— Rani. She goes all the way to facilitate my day to day activities. It was a really personable experience.
Cons: During check in, there will be some sales talk to upsell you on breakfast and a room upgrade. Though we agreed to it because it was the festive season(pamper yourself), I didn’t think that it was tasteful to do that.
8.0 Excellent
Pros: Near shopping mall. Guest floors relatively quiet. Big spacious areas. Good balcony view.
Cons: The breakfast was the same. Very little variety for a 5 star spread. The check in and check out process can seriously improve.
10.0 Excellent
Pros: Balcony with view pool was great. Price not too expensive for beautiful room
Overview Reviews
With a stay at Harmoni One Convention Hotel & Service Apartments, you'll be centrally located in Batam, within a 10-minute drive of Batam Centre Ferry Terminal and Batam Center Shopping Area. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Batam? This hotel has 43040 square feet (3999 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
9.0 Excellent
Pros: Thanks to Ghea for ungrading our room as the air con is not working very well in the first night. As this is the hotel we always stay in Batam thanks to the friendly staffs , Rita, bell boys Ali and Andre for being helpful through out our stay. And thumbs up to the staffs in the restaurant and the variety menu for breakfast.
Cons: It was not as clean as usual. Maybe because of holiday. We have to wait quite long for the check in as it was full .
7.0 Good
Cons: The room was dimly lighted.
9.0 Excellent
Pros: Nil
Cons: Breakfast not much....not like last time so many food to choose....
7.0 Good
Pros: Staff was courteous.large property.its right next to the batam ferry terminal.and very much close to city. We booked executive suite and Rooms are large n decently maintained.bathrooms are large as well. But the star was the Auram spa in the hotel..superb services :)
Cons: The Break fast spread could have been better, the windows need cleaning from the exterior..
8.8 Excellent
Pros: 4th time staying here. Staffs are always friendly and attended to my enquiries in such professional manner. Went with another couple and the staff who did my check-in (i’m sorry i didn’t get her name) automatically gave us side by side rooms.
Cons: Compared to my previous trips, the hotel now looks abit rundown. So many stains on the carpet. The lift needs some maintenance as well.
Pacific Palace Hotel - Batam - Bedroom
5
8.7 Excellent (3,267 reviews)
RM 212+
Overview Reviews
With a stay at Pacific Palace Hotel in Batam, you'll be a 4-minute drive from Harbor Bay Ferry Terminal and 6 minutes from Nagoya Hill Mall. Featured amenities include complimentary wired Internet access, a business center, and dry cleaning/laundry services. A ferry terminal shuttle is provided at no charge, and free self parking is available onsite.
9.6 Excellent
Pros: Very courteous staff. Best part was the Rooms are always done by the time we complete eating our hotel breakfast. Breakfast was authentic Malay food. My family enjoyed the breakfast n hotel very near to Harbour Bay.
8.0 Excellent
Pros: The location was good for that side of the island. The hotel was quite pleasant considering.
Cons: Nothing to dislike if you manage your expectations.
5.0 Okay
Pros: Location is ok, breakfast is ok
Cons: The room quite noisy, you can hear sounds from outside.
6.7 Good
Pros: N/A
Cons: Poor air con ventilation with old system. Room was not cool enough to cover the whole area. Food variety was not fantastic enough to cater to our taste buds. Need to improvise & needs menu change to international food.
7.1 Good
Pros: Very close to city center and terminals
Cons: Executive Suite was far below expectations. Not even close to 3***.
Montigo Resorts Nongsa - Batam - Building
6
8.6 Excellent (2,654 reviews)
RM 1,034+
Overview Reviews
With a stay at Montigo Resorts Nongsa in Batam, you'll be by the ocean, within a 10-minute drive of Nongsa Pura Ferry Terminal and Tamarin Santana Golf Club. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A ferry terminal shuttle is provided at no charge, and free self parking is available onsite.
9.0 Excellent
Pros: Staff were fantastic. Every guest got a member of staff assigned personally who could be contacted by WhatsApp for questions and requests. Our member of staff, Windi, was great and so helpful. There were nice touches like little gifts in the rooms and cakes for New Year. The room itself with the terrace and private pool was so nice and relaxing. Great sea view. Generally very very nice.
Cons: The hotel is big and was full which turned breakfast into a slightly stressful experience. Staff tried to put on a nice spread, but with the number of people something was always empty and took ages to be refilled. also, some guests were quite rude and just took whole platters not leaving anything for anyone else. Juice was not very nice and some days we were told we had to pay for cappuccino and others not which seemed odd. The second thing we didn't like so much was that the restaurants and the hotel shop were quite overpriced. Especially the shop charging S$22 for a small no brand sunscreen seemed ludicrous.
7.0 Good
Pros: The location, view, food at restaurant is perfectly nice and I would recommend to others too!
Cons: The staffs are all very kind and friendly. But the way to work is not efficient and very slow operations. Especially you can expect to have many of customers during this festive season so it will be very clouded for check-in & check-our. However it was nothing improved to serve smoothly and speedy. Only that point is still disappointed and frustrated for our staying... Hope you could consider and improve it.
9.0 Excellent
Pros: Beautiful decor in room. Having our own private pool. The Pantai restaurant was particularly good. The spa treatments were wonderful and left us feeling so relaxed.
Cons: Waiting for transport. We waited 30 mins for transport to the lobby to check out. Also communication is difficult as the room phone did not work at all during our visit. This meant having to WhatsApp busy reception staff to make bookings with restaurants and spa.
10.0 Excellent
Pros: Quiet, peaceful, beautiful!
Cons: The food could be better.
8.0 Excellent
Pros: - Breakfast variety is adequate at least for me, if able to include more choices will be even better. - Wifi service is available throughout the resort. - Very nice scenery around the resort - Very nice sea-view viewing from villa
Cons: Below are some of the points which i think the resort can consider for improvement - The pre-payment process arrangement. Suggest should improve on the online payment process with credit card option. For the request of sending photocopy of credit card can be sensitive, most of us do not like this idea. And going through the bank with the bank transfer option incurs additional charges from the bank. - The buggie service can only request via whatapps, villa phone button is not working but at least the watsapps response is prompt. - For the spending at the resort suggest can adopt those cruise ship practice which use the room card to swipe and pay at the end of the stay. - Basic cleaning on the bath tub stopper should at least be carry out. - Shampoo and shower gel amount provided is inadequate especially after a swim, have to request.
8.0 Excellent
Pros: There was great variety. However i do think the quality could have been better. There were times the food had been left out a little too long and it became dry.
Cons: dinner buffets. For the price we paid for the buffets, I had hoped for better quality. desserts could have been better.
KTM Resort - Batam - Outdoor view
7
8.5 Excellent (3,461 reviews)
RM 191+
Overview Reviews
With a stay at KTM Resort in Batam, you'll be 1 mi (1.6 km) from Sekupang Ferry Terminal and 8.8 mi (14.1 km) from BCS Mall (Batam City Square). Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
6.0 Good
Cons: The restaurant entrance where we has breakfast was slippery during raining days. My son has a slip while entering. He felt very embarrassed. After the incident then saw the staff place a mat at the restaurant. But none of the staff came to check on my son.
8.0 Excellent
Pros: The friendly staff.
Cons: I like the friendly staff but unfortunately lack of interaction, warmth and professional gesture from the bosses. Regardless of the race or guest status, the bosses should actually improve on their professionalisms. Perhaps there are still a room for improvement and It is very important indeed I must say.
9.2 Excellent
Pros: Staff behaviour and very prompt response. Breathtaking view from almost every corner of the resort. A proper breakfast.
Cons: Nothing to mention.
7.9 Good
Pros: 1. Staff friendly 2. Easy access to Sequpang ferry passenger terminal 3. The view at sunset and sea was very good, the swimming pool was also quite wide, sunbets and various other facilities I especially liked the tube that looked like a cushion that could be played in the pool. 4. There is a beach right next to the swimming pool, and Singapore is visible. It was so nice to be able to have tea and meals while watching the beach view of the beach. 5. If you make a call within the resort, pick up service is available. Although it is a short walk away, it is hot and hard to pick up service to your accommodation It was so good to do it. 6. In case of massage, the staff directly visits our accommodation to explain the details. I was so kind and very moved. 7. It was amazing to see the monkeys in the morning. 8. I left my cell phone charger while checking out, but the ktm staff took care of it. Thank you.
Cons: 1. The staff who treated us greeted us kindly every time. Of course, we did not ask for that responsibility, but as a temporary way, I asked him to take a look, but at first it's not his fault. I did not. Because we knew too well that the staff did not do it on purpose. In that case, you should be able to get the most out of your customers. I would like to recommend the ktm Resort. All parts were good except for that part. 2. Various facilities such as gun scouring, arrow shooting, etc. I felt a little neglected because people did not use much. 3. It was amazing to see monkeys flying in the morning. It is necessary to be careful because the properties seem to be quite oppressive. 4. Resort There was a mini bar in the hotel. Coincidentally, the biscuits we bought and the biscuits in the minibar were the same products. We eat biscuits in the minibar without proper confirmation, Despite the fact that the biscuits were left behind, It was a bit disappointing part. (I think the part of the hotel requesting money is justifiable.) Of course, I mean, I don't have any money, but this is a personal pity.
9.0 Excellent
Pros: Love the pool and our room.
Cons: no shelves in the bathroom
4.2 Okay
Pros: We booked a 3D2N Villa and the rate was really good Service Staffs are very nice too
Cons: Bed was not comfortable extra bed (paid) kept falling off, cant even be used. Toilet and basin area full of ants (have to call for housekeeping) Bar and Restaurant charges are quite expensive Tried the spa, service is good however as it's none a/c it's not very comfortable nor enjoyable Breakfast spread is reasonable for the price paid except too much houseflies We were informed not to swim in pool in our cloths (which we didnt of course) however a bunch of guys were in the pool with their boxers (in white) instead of proper swimming trunks/shorts so not really sure why the staff bother to inform everyone who collected the towels about the rules
9.0 Excellent
Pros: We got awesome sea view 2 bed room villa and all staffs are very good. Breakfast was OK not varieties of food.
Cons: All are well managed but I think basic necessities like hand wash should be there in toilet, currently Hotel is not providing anyone.
Swiss-Belhotel Harbour Bay - Batam - Building
8
8.5 Excellent (2,838 reviews)
RM 175+
Overview Reviews
When you stay at Swiss-Belhotel Harbour Bay in Batam, you'll be in the business district, a 3-minute drive from Nagoya Hill Mall and 8 minutes from Batam Centre Ferry Terminal. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.
7.0 Good
Pros: Room was clean. Bed is comfy and comfortable. Shower facilities were good too. Many seafood restaurants nearby. Good food. Staff were polite.
Cons: The room was not cool with aircon at its lowest. The tap in the bathroom sink is not convenient to use.Water sprays all over the floor and gets my clothes wet whenever I turn it on.
8.0 Excellent
Pros: Liked the location as it was walkable from the Harbourbay ferry terminal. Going to the bigger malls like Grand Batam and Nagoya was also convenient with a short taxi ride.
Cons: Staff at check in was a bit slow and can do better in customer service
8.0 Excellent
Pros: Paid for extra services for room decorations for my daughter birthday and she was very very happy. Also bireakfast was excellent and superb with wide varieties.
Cons: Nil
8.0 Excellent
Pros: Grand deluxe room is spacious. Service is excellent. Arranging transport was a breeze. Breakfast was fantastic.
Cons: If you walked from the ferry terminal, the entrance is facing the other side.
Harris Resort Batam Waterfront - Batam - Bedroom
9
8.5 Excellent (2,439 reviews)
RM 261+
7.5 Good
Pros: Excellent service from staff! Came all the way to my room to give me surprise for my sister’s wedding anniversary & sing happy birthday!
Cons: The location only.. Quite a distance to travel to town and shopping area..
7.1 Good
Pros: The staffs were all friendly
Cons: The water inside pool is not clean.
9.0 Excellent
Pros: Friendly staff , nice view, & best place for family holiday.
Cons: Nil
7.1 Good
Pros: Place was just a short 3-5mins ride from Waterfront Ferry Terminal. Pool is big and beautiful. Staff is helpful. Live band on Christmas Eve did a great rendition of many songs in a variety of languages. Impressive!
Cons: Its distance from the city area.
10.0 Excellent
Pros: Worth the money for the stay!!! The hospitality were beyond expectations!!!
Cons: The local dishes could improve in terms of taste.
10.0 Excellent
Pros: Worth the money for the stay!!! The hospitality were beyond expectations!!! The western food was tasty.
Cons: The local dish could be more improved in terms of taste.
8.8 Excellent
Pros: Swimming pool is huge and the guest reception are nice as well as the in room service
Cons: Wish to have more local stalls along the roadside where we can choose with good food and value for money
9.2 Excellent
Pros: Love the pools and water activities available at the resort.
Cons: Quite a distance to travel to the resort.
King's Hotel Batam, a PHM Collection - Batam - Outdoor view
10
8.5 Excellent (2,071 reviews)
RM 151+
Overview Reviews
With a stay at King’s Hotel Batam, a PHM Collection in Batam, you'll be a 3-minute drive from Nagoya Hill Mall and 6 minutes from Batam Centre Ferry Terminal. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
7.5 Good
Pros: Everything
Cons: Swimming pool
7.0 Good
Pros: The room was clean n comfortable.. quite spacious
Cons: When i called for room service it takes very long for them to come.. I had to call them twice.. and it happens 2 times.. Check in was a bit slow.. Get us to sit n wait while they get a complimentary drink for us.. But, the drinks never came..
Harris Hotel Batam Center - Batam - Building
11
8.5 Excellent (1,760 reviews)
RM 208+
Overview Reviews
Situated in Batam, this hotel is within a 5-minute walk of Batam Center Shopping Area, Batam Centre Ferry Terminal, and Batam Centre. Mega Mall is 0.2 mi (0.4 km) away.
10.0 Excellent
Pros: The room and location. Always keep coming here to stay at this hotel. With friendly staff frontliners and the breakfast spread is awesome. Keep it up!
Cons: Nothing i can find not to like this hotel
9.0 Excellent
Pros: Me and my little son loves this place so much. We always stay here during our trip to Batam. It's very convenience and comfortable. The staffs are very friendly and helpful. I'd like to say " Thank you " to Ms. Laras, the front desk was on duty on my last visit. She is great! The buffet for breakfast, I love it so much too!! For sure, we'll come again and stay at Harris.
8.0 Excellent
Pros: Location is great.. food was ok.. i like the bbq dinner..
Cons: Lobby was alittle warm.. seems like no aircon..
8.0 Excellent
Pros: Breakfast was good. And staff very ftiendly
Cons: I've requested for smoking room. But room windows cannot open.
8.0 Excellent
Pros: Food and friendly staff
Cons: Wifi not working
6.0 Good
Pros: The staff is friendly and breakfast is superb. Marvellous.
Cons: The bedroom smells not nice. The smell of bed linen which has not been used for quite sometimes. Would be nice if air refreshner to be in place or spray linen spray before giving it to guest.
9.0 Excellent
Pros: The location is superb which is next to the ferry terminal and mega mall. Staff is very friendly and helpful.
Cons: Nil
8.3 Excellent
Pros: It was literally next to Batam Centre Ferry Terminal - gate to gate was 10 steps away. Service staff was polite and friendly. Use of the Orange colour was a good touch for vibrancy.
Cons: Overall hygiene of the room and breakfast area wasn't very high, but can't complain much given price/night and environmental context. Seemed to look like there was a lot of variety at breakfast, but on closer look, the choices didn't seem very appetising, took long for refills (trays were empty most of the time).
Sahid Batam Center Hotel & Convention - Batam - Building
12
8.4 Excellent (3,519 reviews)
RM 114+
Overview Reviews
With a stay at Sahid Batam Center Hotel & Convention, you'll be centrally located in Batam, within a 5-minute drive of Batam Centre Ferry Terminal and Batam Center Shopping Area. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-in. A ferry terminal shuttle is provided at no charge (available on request), and free self parking is available onsite.
1.0 Poor
Cons: After reached hotel room was not ready waiting for 45 mins and i request for late check out, they bill us 1,50,000Rupiah , room was not full sound proof even pass by children's or adults very clear to hear , call room service with multiple times no immediate response really worst & i choose non smoking but the give me smoking room , i select full size bed they provides twin bed room , aircon very low chillness totally disappointed very poor service i don't recommend to others
5.0 Okay
Pros: I like the kids pool, the spacious room and the clean toilet. The bellmen, the hotel taxi drivers, housekeeping are all very polite and helpful.
Cons: I called to ask for early check in before arriving at batam and the receptionist told me can come at 12 plus. So we reached early and had to wait till 2pm because they said the room is not ready. To make it worse, the hotel lobby is hot and stuffy. We were sweating while waiting for our room. The kids were also sweating and cranky. Another thing i dislike is the restaurant for breakfast does not have any aircon. Its hot and very uncomfortable to eat with kids. The food variety is also so-so. I also dont like the room flooring. The flooring is not carpeted. Its tile flooring so our feet gets very cold when we step on it. The aircon also give problem during our last night. Lastly the one thing that really disappoint me is they are not enought points to charge our hps. There are only 2 points and need to use adapters. When we called for power adapters they said can only give us 1. We had to call again the following day to speak to a different housekeeping staff for another adapter.
7.5 Good
Pros: Not too far from batam ctr frry terminal. Ok for a 3 star.
Cons: Room not carpet.
9.4 Excellent
Pros: Good location, aircon in the room nice and cool,safe deposit box was easy to use not to complicating like the ones i had come across thank you.
Cons: Just a feed back it would be nice to have hand towel in the room, for me i find the light in the bathroom a little dark for making up and bathroom not wudhu friendly also can in proof on breakfast thank you.
10.0 Excellent
Pros: We like the room, breakfast and service. I was fortunate to be upgraded to suit room without additional charges. The front desk staff very friendly and kind. Accidentally they slide my card twice and the staff came to my room to inform me that the extra transaction/payment was cancelled. Will come and stay to this hotel again when we visit batam next.
Cons: Nothing
8.0 Excellent
Pros: Breakfast, musollah conciege service
Cons: Room size
10.0 Excellent
Pros: Safe, convenient, comfortable n a good place to stay as family vacation.
Cons: Nil
7.0 Good
Pros: Impressed, There have a lot of option to move and enjoy. Its very near about batam center that's why location mainly nice. The food code and oters facilities also fine. We are pleased to see all of requirement. The receptionist are also fine. But according to condition of payment they claimed in my bank before stay which is not better for customers.
Cons: For facilities and well location.
Turi Beach Resort - Batam - Building
13
8.4 Excellent (3,224 reviews)
RM 379+
Overview Reviews
When you stay at Turi Beach Resort in Batam, you'll be on the beach and within a 5-minute drive of Nongsa Pura Ferry Terminal. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A ferry terminal shuttle is provided at no charge (available 24 hours), and free self parking is available onsite.
2.0 Mediocre
Pros: Only like the watersport activities
Cons: Have to pay extra $300 dollar above the room rates
7.9 Good
Pros: Beautiful views
Cons: Expensive ride to town/shopping area.
6.3 Good
Pros: Beachfront resort has always been my kind of holiday. Will come back because of the ambience.
Cons: The toilet flush needs repair. It's not functioning well. And can consider providing cotton bud and hair comb.
7.1 Good
Pros: The environment of the resort is good. Scenery is nice!
Cons: Room cleanliness might need to be improved. Room equipment need to be repaired as well.
8.0 Excellent
Pros: The rooms were clean and well maintain.
Cons: The food was expensive.
7.0 Good
Pros: Cleanliness. Keep it up!
Cons: Even though breakfast has a nice international spread, the focus on quality is much lacking. The chicken fingers were hard and chewy whereas the waffles were just a slab of dough instead of fluffy and crispy.
10.0 Excellent
Pros: Great place. Amazing bathroom. Very clean and friendly. Nice breakfast
Cons: It was all good
6.7 Good
Pros: Staff very friendly and helpful
Cons: Beautiful place but the beach is dirty, mattress is hard
Harmoni Hotel - Batam - Building
14
8.4 Excellent (2,053 reviews)
RM 212+
Overview Reviews
With a stay at Harmoni Hotel, you'll be centrally located in Batam, within a 10-minute drive of Nagoya Hill Mall and Harbor Bay Ferry Terminal. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a ferry terminal shuttle.
8.0 Excellent
Cons: Breakfast buffet food has much to improve.
10.0 Excellent
Pros: Everything is good
10.0 Excellent
Pros: Overall awesome
Cons: No comments
10.0 Excellent
Pros: The breakfast! Alot of variety
Cons: The room that i stayed it was a little deam. Would be nice if hotel management place in a brighter light
9.0 Excellent
Pros: Everything was good as usual, been using the Harmoni Hotel a very long time.
Cons: No complaints
8.0 Excellent
Pros: The place is clean and confortable. Near to harbour bay and nagoya mall. Breakfast was good.
7.0 Good
Pros: The hotel staff did excellent work in customer service. Very friendly and efficient.
Cons: Cleanliness of room may need some improvement, or maintenance. Saw the blanket with stains, not sure physiology or physical wise I feel itchy all over the body after waking up next day.
5.0 Okay
Cons: The staff, especially the manager that was called to help us with an issue, was extremely rude and unforgiving of our unpleasant experience. We would have cancelled our booking if we knew of certain payment requirements before the payment was non-refundable.
Nongsa Point Marina & Resort - Batam - Building
15
8.4 Excellent (1,864 reviews)
RM 330+
Overview Reviews
When you stay at Nongsa Point Marina & Resort in Batam, you'll be next to a golf course and within a 5-minute drive of Nongsa Pura Ferry Terminal. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Batam? This resort has facilities measuring 220 square feet (20 square meters), including a conference center. A ferry terminal shuttle is provided at no charge (available 24 hours), and free self parking is available onsite.
7.1 Good
Cons: The check in process took more than 30 minutes.
10.0 Excellent
Pros: The service was exceptional.
Cons: Everything was great!
6.0 Good
Pros: Staff were excellent and was very patient with us as requested to move rooms - very accommodating, showing us the rooms first to make sure we were going to be satisfied. Unfortunately, there's only so much they can do.
Cons: The villas are quite old and needs major refurbishment asap! We had to change villas because the first one assigned to us was not even 2-star quality! The hotel rooms (rather than the villas) seem newer and better maintained. Don't stay near the pool either as people were swimming as early as 6am - waking everyone around staying close to it.
7.0 Good
Pros: warm and accommodating staff.. ms novi’s professionalism and problem solving skill are certainly commendable
Cons: Breakfast session was disorganised and we had to wait for a Long time to have simple food like bread and butter and coffee to be replenished
5.0 Okay
Pros: The rooms are spacious and cosy. The shuttle bus are quite old but arrived fast upon requested.
Cons: There are not enough seats and it took awhile for the staffs to top up all the foods,cups,plates and cutleries. By 9am all those things have finished completely.
1.0 Poor
Pros: Nothing.
Cons: Bathroom: It flooded and water flowed in the hotel room when one taking shower. Hotel Room: The wardrobe sliding door fell upon me when I slide-opened the door. Need to queue half hour for an egg or coffee during breakfast because there was only 1 counter serving yet so many tourists. Silly.
10.0 Excellent
Pros: location was awesome peaceful . transport i asked front desk admin arrange not bad quote fast .
7.1 Good
Pros: The staff was perfect: nice, most helpful, smiling, they are the one who make this place nice
Cons: the beach is littered with plastic waste, the sea water smell bad and you can see kerosene floating, the breakfast is below average, the hotel is rundown...
ibis Styles Batam Nagoya - Batam - Building
16
8.3 Excellent (4,255 reviews)
RM 126+
Overview Reviews
Located in the business district of Batam, ibis Styles Batam Nagoya offers easy access to Harbour Bay ferry terminal that is 5km away. It features 186 contemporary rooms, a gym, swimming pool, spa and kids' park. Free breakfast and WIFI for all guests. Perfect for leisure and business travelers.
9.6 Excellent
Pros: The hotel is great also yourstaff.
Cons: Nothing.
8.0 Excellent
Pros: love the room set up and the size of the room. To be frank, this hotel is one of our favorite hotel to stay when we come over to Batam. This hotel will be our 1st search for availability + rate before we finalize our online booking.
Cons: nothing to mention in this section.
9.2 Excellent
Pros: - The staff are super friendly. Always greets and good in assisting. Is knowledgeable. Keep it up! - The cleaning service is good & fast. Maintain it!
Cons: - Facilities are good. However, the fridge doesn't make a bottle of water that cold enough. - Would be best if the menu of the restaurant would be place in the room. (I didn't saw it on my room table) - Location of the hotel ain't that convenient. As for instance, would be best if there is a minimart that is walking distance away.
7.5 Good
Pros: Clean and free shuttle service to Nagoya mall.
Cons: Great if the hotel also provided free shuttle service to Sekupang. Return trip. Maybe 1 pm n late pm.
8.0 Excellent
Pros: The breakfast has more variety than expected. Food is nice and good Friendly staff and pleasant stay for the 1st time. Will return to stay again.
5.0 Okay
Pros: - the hotel have beautiful design.. -the room concept is awesome... -the bed deserves a thumbs up -the breakfast layout is pleasent..but still need to improve on the taste of the food... The best seller in the hotel was the Roof top lounge.. Awesome food and the best view in batam..!! Look forward to another trip with ibis styles... Hope it gets better on the 2nd trip there..
Cons: - the room aircond super bad - takes 3 hours for the maintenance to come... - after maintenance fixed, still hot and dint bother to call to check if the room aircond is okay... - the service staff need to return calls if item is not available at the moment...bcoz we need the item.. - they shud have fox movies or cartoon networks channel for the kids.. - no soap provided for butt washing and hand washing... - breakfast needs to be improve..
9.2 Excellent
Cons: The pool too small for adults & breakfast need to change more variety. Not every day same type of breakfast...
2.9 Mediocre
Pros: Nothing we could do. We paid and we took it as it is. Thankfully it's only 1 day nightmare!
Cons: It's our 4th staying as we trust Accor Hotel Group especially Ibis Styles Batam. Nothing getting better, all even got worse. Dirty and chipped wall with lipstick. Dirty and full of stain on the bedsheet and they even still put torn bedsheet for the guest and we just realized that they didn't do anything on this case right after we (late) read the review from the guest even since November 2018!!! All the guest got the same problem and the reception staff seems pretty expert with giving excuse this and that. Ask your boss / manager to handle this problem and you'll stop saying sorry to the guest! We asked for new room after we saw blood stain, torn bedsheet, cigarrete ash made torn of the bedsheet and no towel in the room at all. The new room even worse, we smell cigarette straight away when we got into the room and again, it's not the clean white bedsheet or even clean sofa. Hair rubber band from previous guest inside the hook of the bathroom. Broken soap dispender. No soap for the washtafel. Food area same like our previous staying, dirty fabric' seat, food also not fresh except you ask sunny side up or omelette. How you guys can hold the good standard without knowing and doing the SOP? Your hotel still young, boy! What is the purpose of asking deposit if you even never check the room after people checking out? No handsoap except dispenser with full of water with some drop of handsoap in the lobby restroom. Terrible!!! What's wrong with your gym area? There are so many gym equipment but only work 1 treadmill? The rest are except the manual gym equipment. Cmon guys, you ruin the chain of Accor Hotel!!!

Best rooms in Batam

Grands I Hotel - Batam - Building
1
9.0 Excellent (1,254 reviews)
RM 346+
Overview Reviews
When you stay at Grands i Hotel in Batam, you'll be in a shopping district, a 1-minute drive from Nagoya Hill Mall and 7 minutes from Harbor Bay Ferry Terminal. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.
8.3 Excellent
Pros: Near to Nagoya Mall, staff is friendly and helpful. I requested for balcony room and they tried their best to provide despite booking for deluxe room.
Cons: At night, the entrance light spoilt. Pillow is too soft.
8.3 Excellent
Pros: The furnishing is great and cosy. Staff are very friendly
Cons: The mattress is a bit worn out.
9.0 Excellent
Pros: The warming smile of the receptionist.
Cons: The food taste is too heavy as breakfast. The taste is also too localise which much the local’s taste bud.
10.0 Excellent
Pros: Everything was wonderful.
Cons: Perhaps have a gazebo or seating area in your back garden/field?
5.4 Okay
Pros: Hotel is nicely designed and closer to Nagoya Hill mall. All facilities near by.
Cons: Should have been a good stay if the room allocated to me is not next to rooms that are having construction work. Particularly pretty bad for family with little kids who need a midday nap. Receptionists are not helpful at all even highlighting the concern. One rude receptionist even asked me do you work night shift to sleep in the afternoon. Housekeeping need to be better with all the carpets and sofa set full of dust. They just make up the bed and toilet. No cleaning of carpets.
8.0 Excellent
Pros: The hotel just 5 minute from Nagoya shopping mall. There is a short cut from the back yard of the hotel to the mall. The backyard is big and nice. Feel as if we are in Japan. The breakfast buffet is average.
Cons: The hotel air con is too cold. I didn't on the air con on my room and still feel the coldness from outside. The bathtub drainage design should be improved. The water spray will overflow and flood the bathroom.
7.5 Good
Pros: Location, room is clean and a lot of tv channels.
Cons: Reception lady staff not being helpful when requested chair/stool for handicap husband. She didnt even bother to inform us that the hotel was unable to provide it. Wifi a bit slow.
9.6 Excellent
Pros: Love the place. Near nagoya mall. Has a private (short cut) route to mall. Staff are friendly and breakfast spread is nice with local, Japanese, western selections.
Cons: Swimming pool slightly small and has no kids pool.
9.0 Excellent
Pros: Location and the fluffy pillows
King's Hotel Batam, a PHM Collection - Batam - Outdoor view
2
8.5 Excellent (2,096 reviews)
RM 151+
Overview Reviews
With a stay at King’s Hotel Batam, a PHM Collection in Batam, you'll be a 3-minute drive from Nagoya Hill Mall and 6 minutes from Batam Centre Ferry Terminal. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
7.5 Good
Pros: Everything
Cons: Swimming pool
7.0 Good
Pros: The room was clean n comfortable.. quite spacious
Cons: When i called for room service it takes very long for them to come.. I had to call them twice.. and it happens 2 times.. Check in was a bit slow.. Get us to sit n wait while they get a complimentary drink for us.. But, the drinks never came..
Best Western Premier Panbil - Batam - Building
3
8.9 Excellent (4,866 reviews)
RM 224+
Overview Reviews
In one of Indonesia's fastest-growing destinations, Best Western's exciting new upscale hotel is elevating business and leisure travel to the next level. Conveniently situated in the Panbil industrial and residential area of Batam, the free trade zone just a short ferry ride from Singapore, Best Western Premier Panbil features a full range of facilities. These include an outdoor pool, spa, fitness center, karaoke room, and several dining options including a spectacular rooftop restaurant. Host memorable business events and weddings at the hotel’s extensive function facilities, including a ballroom, and enjoy professional services at our business center. Wi-Fi is offered free-of-charge throughout the hotel. The contemporary rooms and suites are all sleek, spacious and feature floor-to-ceiling windows with stunning views of Batam and the Malacca Strait. Whether you are traveling to Batam for business, pleasure, or planning to organize unforgettable events, Best Western Premier Panbil is the perfect choice.
9.0 Excellent
Pros: Comfortable and convenience. Nice stay. Overall room was ver good. Staff was also friendly.
Cons: The noise level. Door bell from other room can be heard even from our room. At night was kinda noisy from other rooms, rooftop bar and hallway.
9.2 Excellent
Pros: The room was comfortable and clean but there is still room for improvement.
Cons: Nothing
9.2 Excellent
Pros: What a lovely hotel, we spent Christmas here and had a wonderful time. Staff are amazing and the room was stunning, clean, comfy bed. Food was great.
Cons: The alcohol as way over priced. A bottle of Jacobs creek costs around £60-£70. £8 in the uk. Bit crazy
10.0 Excellent
Pros: From the beginning to end of stay, staffs are always so cheerful. Felt so welcome. Definitely deserve my future stays whenever I'm in Batam. Thank you!
8.0 Excellent
Pros: The staff are really friendly and even when they are not fluent in English, you can tell they still try their best to communicate. They also seem to really try and make your stay as pleasant as possible. Love the infinity pool, poolside BBQ on weekends and the rooftop bar.
Cons: Location makes this place slightly difficult to get to without private transportation. There were cockroaches in the ground floor male toilets.
9.2 Excellent
Pros: Nice room. comfortable to stay. staffs are all friendly. breakfast is good. i will come back
Cons: all okay! just improve abit on breakfast and room service foods.
Sijori Resort And Spa Batam - Batam - Bedroom
4
8.1 Excellent (359 reviews)
RM 289+