Overview

The Hills Batam

Jalan Teuku Umar NO. 02, Batam 29432, Indonesia
+62 778 458 888

RM 142+

Overall guest ratings

7.5/10 Good
Based on 989 reviews

Review highlights

  • 10.0
  • 9.6
  • 4.7
  • 4.3

Good to know

  • Great shopping

Nearby

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    About

    A great choice for a stay in Batam, The Hills Batam offers an airport shuttle during limited hours. For a bite to eat, guests can check out Aopa, which serves Indonesian cuisine and is open for breakfast, lunch, and dinner. All rooms offer sofa beds, 24-hour room service, and LCD TVs.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Concierge service
    • Laundry service
    • Room service
    • Child pool
    • Restaurant
    • Coffee shop
    • Safe
    • Airport shuttle
    • Terrace/Patio
    • Facilities for disabled guests
    • Business centre
    • Laundry facilities
    • Meeting/Banquet facilities
    • Spa
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Free babysitting/child care services
    • Pets not allowed
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.5 Good
    Based on 989 reviews
    • 10.0 "Excellent wellness & sports facilities."
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 8.7 "Great service."
      9.9 "99% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
    • 5.7 "Breakfast is mediocre."
    • 4.7 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      1.3 "87% thought the facilities needed updating."
      2.0 "For 80%, the lobby entrance was sub-standard."
    • 4.3 "Rooms are not good."
      0.8 "92% complained about the bathroom."
      4.1 "59% said rooms were dirty."
      3.2 "68% thought they were poorly maintained."
      2.1 "For 79%, the rooms looked old."
      0.4 "96% said the bathroom was dirty."
      2.9 "Air conditioning was criticized by 71%."
      2.0 "80% had problems with the shower."
      3.3 "67% criticized the small bathroom."
      1.4 "86% found problems with the furniture."
      3.0 "70% were unhappy with the view."
      4.5 "55% thought the tv was sub-standard."
    • 3.3 "Pool is below average."
    • 2.8 "Horrible vibe."
      2.3 "77% criticized the unstylish hotel."
      3.8 "Unfriendly atmosphere, according to 62%."
      2.0 "For 80%, the lobby entrance was sub-standard."
    • 2.2 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
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    Overall rating

    7.4 Good
    Based on 524 reviews
    • 10.0 "Excellent wellness & sports facilities."
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 8.8 "Great service."
      10.0 "100% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
    • 5.7 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
      5.1 "For only 51%, the tv was ok."
    • 4.5 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
    • 2.8 "Horrible vibe."
      2.5 "75% criticized the unstylish hotel."
    • 2.2 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
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    Overall rating

    6.7 Good
    Based on 267 reviews
    • 10.0 "Excellent wellness & sports facilities."
    • 9.4 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 9.3 "Excellent value."
    • 8.7 "Great service."
      10.0 "100% found the staff to be very friendly."
    • 5.4 "Breakfast is mediocre."
    • 5.2 "Average amenities."
      5.0 "50% thought the building was acceptable."
    • 3.8 "Rooms are not good."
      0.7 "93% complained about the bathroom."
      3.0 "70% thought they were poorly maintained."
      1.9 "For 81%, the rooms looked old."
      4.1 "59% said rooms were dirty."
      0.3 "97% said the bathroom was dirty."
    • 2.5 "Horrible vibe."
      2.1 "79% criticized the unstylish hotel."
    • 2.2 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
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    Overall rating

    7.4 Good
    Based on 69 reviews
    • 9.7 "Terrific location."
    • 8.6 "Great service."
    • 6.3 "Average comfort."
    • 4.9 "Rooms are not good."
      4.6 "54% said rooms were dirty."
    • 3.0 "Horrible vibe."
      2.4 "76% criticized the unstylish hotel."

    Overall rating

    7.2 Good
    Based on 128 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 9.3 "Excellent value."
    • 9.0 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 5.8 "Breakfast is mediocre."
    • 4.7 "Rooms are not good."
      4.2 "58% said rooms were dirty."
      1.1 "89% complained about the bathroom."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great shopping"
    data provided by TrustYou
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