The Cumberland
4 stars

The Cumberland

1 Great Cumberland Place, London, W1H 7DL, United Kingdom
London, United Kingdom
See location+44 207 523 5053
From
RM 296
Cheapest

rate per night

8.0
Very good
based on 4507 reviews
4,507 reviews
Room type
Provider
Nightly total
Standard Room
RM 296
Executive room
RM 453
Superior room
RM 462

Photos of The Cumberland

Overview

Great Cumberland Place is a four-star hotel in London’s West End and places travelers within walking distance of the world-class shopping along Oxford Street as well as the Marble Arch London Underground Station, Bond Street, Baker Street, Madame Tussauds, Piccadilly Circus, the lush beauty of Hyde Park is steps from the grounds, as is the Thames riverfront, and such famous sites as Big Ben, the London Eye, and more. Visitors can walk to Buckingham Palace in minutes to catch the changing of the guard or test the intensity of the guards on duty, and the Soho neighborhood is also close by. It is only nine miles from London City Airport and 13 to Heathrow.

The cozy hotel features an array of appealing amenities that include free Wi-Fi throughout, dry cleaning and laundry services for a fee, 24 hour front desk, free grab and go breakfast services every morning, business services as well as meeting and events spaces, and multi-lingual staff.

The hotel features an array of beautifully designed and modern rooms that range in size but which are all furnished with LCD TVs and entertainment systems, climate controls, soundproofing, workstations with high speed internet, large ensuite baths with complimentary spa toiletries and premium linens, blackout curtains, direct dial phones, clock radios, and daily housekeeping.

Short or longer term guests will appreciate the location and amenities, as well as the classic style and option for apartments for extended trips in the city that are all an option at Great Cumberland Place in the heart of London.

8.0
Very good rating
Based on 4,507 verified guest reviews

Latest deals for The Cumberland

Tue 5/8
Wed 6/8
Double room
bed type unknown
bed type unknown
1 king bed
Superior room
bed type unknown
Deluxe room
1 king bed
bed type unknown
bed type unknown
King room
1 king bed
bed type unknown
bed type unknown
Queen room
2 queen beds
Classic room
1 twin bed
1 twin bed
bed type unknown
Standard Room
2 twin beds
bed type unknown
bed type unknown
Executive room
bed type unknown
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at The Cumberland

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Roll-in shower
  • Lift
  • Shower chair
  • Accessible by lift
  • Hypoallergenic
  • Hypoallergenic pillow
  • Adapted bath
  • No smoking
  • Non-feather pillow
  • Toilet with grab rails
  • Upper floors accessible by lift
  • Designated smoking area

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Adapter
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Services and conveniences

  • Conference rooms
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Bottle of water
  • 24-hour front desk

General

  • Quiet street view
  • Executive lounge access
  • Family rooms
  • Seating area
  • Garden view
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • Storage available

Bathroom

  • Raised toilet
  • Shower
  • Additional toilet
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom
  • Walk-in shower

Dining

  • Wine glasses
  • Electric kettle
  • Minibar
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Food can be delivered to guest accommodation
  • Coffee machine

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Bedroom

  • Socket near the bed
  • Sofa bed
  • Wardrobe or closet

Parking and transportation

  • Airport shuttle
  • Shuttle service (additional charge)

Media and entertainment

  • Flat-screen TV
  • TV

Workspace

  • Laptop safe
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Family friendly

  • Cribs available
  • Kids meals

Things to do

  • Evening entertainment

Fitness

  • Fitness centre

Reviews of The Cumberland

8.0
Very good
4507 verified ratings
Wonderful
1480
Very good
819
Good
818
Okay
431
Fair
447
Mediocre
198
Poor
314

Summary of reviews

Guests say
Guests generally appreciated the hotel's great location, especially its proximity to Hyde Park and shopping areas. However, many expressed dissatisfaction with cleanliness, citing issues like unclean glasses and overall room maintenance. Bed comfort was also a concern for some, with reports of uncomfortable mattresses. While the staff were often described as friendly and accommodating, the overall experience was marred by these negative aspects.
AI-generated from customer reviews
Location9.5 out of 10
Bed Comfort3.5 out of 10
Cleanliness3 out of 10
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All reviews

4.0
Mediocre
Gary, Jun 2024
Despite a great location, AND upgrading to a “Gold King” room , the room was so disappointing with barely enough room to get around the bed and a lovely marbled glass window to hide the view of the a/c units. The bed itself was 2 singles put together with a thin topper over them ! Obviously 2 different singles as they were differing heights and a gap !! Breakfast at £40 per couple was poor and fra...
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6.0
Okay
Anonymous, May 2024
Fab location, and size of room was great for 2 adults. Felt very much like a soulless big hotel, not personable experience. I had booked guaranteed early check in after a long flight from Australia and this was not achieved, so was not a great start to my hotel experience. Breakfast was good, lots of options. Location of hotel is great, very central and easy to get to bus routes or tube around Lon...
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6.0
Okay
Alexandrescu, Dec 2018
Cons (-) The elevators were out of order and it was only one working.The lines for the elevators were huge and when we left had to carry the bags on the stairs !
8.2
Very good
Anonymous, Dec 2016
Pros (+) Excellent location, near the bus and underground station. Close to Oxford Street Good breakfast
Cons (-) The rooms are not that big and a bit old.
5.1
Fair
Mohammed, Nov 2016
Pros (+) Location
Cons (-) The rooms are too small

Location

1 Great Cumberland Place, London, W1H 7DL

What's nearby

  • Oxford Street262 m
  • Hyde Park1.1 km
  • Harrods1.6 km
  • Piccadilly Circus1.7 km
  • Buckingham Palace1.8 km
  • Leicester Square2 km
  • Trafalgar Square2.2 km
  • Charing Cross2.3 km
  • British Museum2.3 km
  • Central London2.3 km
  • Strand2.5 km
  • Big Ben2.8 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about The Cumberland

Low season

High season

Average price (weeknight)

January
May
RM 1,082
Cheapest month to stay with an average 25% drop in price.
Most expensive month to stay with an average 25% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at The Cumberland

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at The Cumberland

  • If you’re after a cheap room at The Cumberland, then you should consider staying during the low season. The cheapest deals can generally be found in January and May.
  • How long should you stay at The Cumberland? KAYAK users usually book their rooms here for 20 days.

FAQs when booking at The Cumberland

  • Where is The Cumberland located?

    The Cumberland is located at 1 Great Cumberland Place in Marylebone, 2.8 km from the centre of London. Oxford Street is the closest landmark to The Cumberland.

  • When is check-in time and check-out time at The Cumberland?

    Check-in time is 15:00 and check-out time is 11:00 at The Cumberland.

  • Does The Cumberland offer free Wi-Fi?

    Yes, The Cumberland offers free Wi-Fi.

  • How far is The Cumberland from the airport?

    The Cumberland is 14.4 km from London City.

  • How does KAYAK find such great The Cumberland hotel deals?

    KAYAK scours the web for all room deals available at The Cumberland in London and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Cumberland and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Cumberland.

See more FAQs

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.5
2.8 km
London City
14.5 km

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