Overview

Shaftesbury Suites London Marble Arch
Top City Hotel

41 Great Cumberland Place, London, W1H 7LG, United Kingdom
+44 207 258 7542

RM 725+

Overall guest ratings

8.0/10 Good
Based on 872 reviews

Review highlights

  • 10.0
  • 9.9
  • 8.5
  • 3.9

Good to know

  • Friendly service

Nearby

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    About

    Located in Marylebone, this hotel is within a 10-minute walk of Marble Arch and Selfridges. Madame Tussaud's Wax Museum and Royal Academy of Music are also within 1 mi (2 km).

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    Expedia

    Amenities

    • Parking
    • Free Wi-Fi
    • Laundry service
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Laundry facilities
    • Safe
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 872 reviews
    • 10.0 "Internet works perfectly."
      10.0 "100% said the wifi quality was great."
    • 9.9 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 8.1 "Breakfast is good."
    • 5.3 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      6.8 "For only 68%, the bathroom was ok."
    • 3.9 "Not very comfortable."
      2.8 "72% said rooms were small."
      3.1 "69% thought it was too noisy."
      1.7 "Air conditioning was criticized by 83%."
    • 3.5 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      3.5 "65% complained about the elevator."
      1.4 "For 86%, the lobby entrance was sub-standard."
    • 2.5 "Bar is disappointing."
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    Overall rating

    8.4 Excellent
    Based on 418 reviews
    • 10.0 "Terrific location."
      9.8 "Near to public transport, according to 98%."
    • 10.0 "Internet works perfectly."
    • 8.7 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 8.4 "Breakfast is good."
    • 5.4 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
      6.6 "For only 66%, the bathroom was ok."
    • 3.9 "Not very comfortable."
      2.7 "73% said rooms were small."
      3.1 "69% thought it was too noisy."
    • 3.6 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      3.5 "65% complained about the elevator."
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    Overall rating

    7.7 Good
    Based on 183 reviews
    • 9.9 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.9 "Good breakfast."
    • 5.6 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
      6.6 "For only 66%, the bathroom was ok."
    • 4.2 "Not very comfortable."
      3.0 "70% said rooms were small."
      4.0 "60% thought it was too noisy."
    • 3.3 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
      3.3 "67% complained about the elevator."

    Overall rating

    7.2 Good
    Based on 8 reviews
    • 8.2 "Great service."

    Overall rating

    7.8 Good
    Based on 261 reviews
    • 9.9 "Terrific location."
    • 8.8 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 8.0 "Breakfast is good."
    • 5.1 "Rooms are ok."
      7.0 "70% were happy with the bathroom."
    • 3.8 "Not very comfortable."
      2.6 "74% said rooms were small."
      3.0 "70% thought it was too noisy."
    • 3.5 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      3.6 "64% complained about the elevator."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

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