DoubleTree by Hilton London Excel

2 Festoon Way, London, E16 1RH, United Kingdom
+44 207 540 4820

Cheapest
rate per night

8.1

Excellent
based on 5,202 reviews
DoubleTree by Hilton London Excel - London, England, United Kingdom
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
KAYAK RM 313
Hotels.com RM 343
KAYAK RM 353
KAYAK
Hotels.com
KAYAK

Good to know

Distance to city centre 11.4 km
Location rating 7.8
Nearest airport London City
Distance to airport 0.8 km

Rooms

Check-in
Check-out

Standard rooms

RM 671+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
RM 671 per night
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Unknown
RM 690 per night
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Unknown
RM 740 per night

Double rooms

RM 459+

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Bed type
Provider
Nightly base price
IMAGE
Queen bed
RM 1,104 per night
IMAGE
Queen bed
RM 459 per night

Queen rooms

RM 313+

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Bed type
Provider
Nightly base price
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Unknown
RM 313 per night
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Unknown
RM 353 per night
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Unknown
RM 364 per night
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Unknown
RM 387 per night
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Unknown
RM 411 per night
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Queen bed
RM 419 per night
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Queen bed
RM 469 per night
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Queen bed
RM 480 per night
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Unknown
RM 483 per night
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Queen bed
RM 494 per night
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Queen bed
RM 519 per night
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Queen bed
RM 596 per night
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Unknown
RM 628 per night
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Queen bed
RM 704 per night

Deluxe rooms

RM 1,604+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
RM 1,604 per night

Reviews

Pros

Cons

Traveller rating

715
395
145
24
0

Time of year

Traveller type

Show reviews that mention

+
bar area in 81 reviews
cable car in 17 reviews
central london in 73 reviews
city airport in 101 reviews
comfy bed in 252 reviews
dlr station in 21 reviews
food was great in 103 reviews
free parking in 153 reviews
good breakfast in 270 reviews
great location in 221 reviews
nice hotel in 211 reviews
nice touch in 61 reviews
nice view in 134 reviews
room was clean in 452 reviews
staff were very friendly in 582 reviews
warm cookie in 132 reviews
water in the room in 72 reviews
  • Good
    Dec 2019
    7.0

    Comfy room

    Bed too small for two people

  • Good
    Dec 2019
    7.9

    Friendly staff. lovely breakfast and a very helpful trainee who found us Decaf tea bags from the restaurant. Close to DLR.

    Could be a bit more festive...

  • Good
    Dec 2019
    6.3

    Charged twice and waiting ages for deposit back will not be staying again!

  • Good
    Dec 2019
    8.0

    Rooms and beds were a good size.

    Location was quite far from the centre. Took about 40 minutes to get in.

  • Okay
    Dec 2019
    6.0

    The welcome cookies

    The room was not clean or suitable. It was an accessible room but the toilet roll was positioned behind the seat and for disabled person unable to reach it. Also the plug position for the hairdryer was at a distance that the coiled lead that was very tight made it very hard to use. The cleanliness of the room was unacceptable. There was pubic hair on the bathroom wall and in the shower tray & dust on bedside units.

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About

Overview

The DoubleTree by Hilton London ExCel hotel is situated on a dramatic waterfront on the banks of the historic Royal Victoria Dock London. A warm welcome to the bustling East London awaits. Enjoy the convenience and our proximity to London City Airport, with an enviable closeness to the ExCel London and ICC London. Be in your hotel bedroom within minutes of landing into the heart of the docks, and relaxing in our lounge bar within minutes of closing your meeting. If you're looking to enjoy the tourist sites of London, the hotel's superb transport links are just 20-25 minutes from the Docklands Light Railway, Stratford, The City, London Bridge, Tower of London and Central London. For music lovers, stroll along the dock and fly the Emirates Airline to The O2, taking in the sights of a stunning Canary Wharf backdrop along the way. Midweek take advantage of the hotel shuttle bus service with a complimentary commute each morning and evening to and from Canary Wharf. For sports fans the Queen Elizabeth Park is easily accessible. Even Wimbledon and Wembley are easy commutes away. Relax in a spacious guest room with modern decor, complimentary WiFi, HDTV and climate control. Upgrade your room for that little touch of luxury, including deluxe rooms with floor-to-ceiling views and many with balconies and water views. Our stunning suites on the highest floors of the hotel offer uncompromised views of the Royal Docks, London City Airport and Canary Wharf, all with separate lounge, luxury decor and walk-in rain shower rooms. We've got space for all the family with interconnecting rooms. Stay committed to your workout in the 24-hour Fitness Centre. Our sustainable restaurant, The Salt Port Restaurant & Delicatessen, embraces the history of the royal docks, offering a delicious all-day dining menu. Our lounge bar Bidder & Co features casual all-day dining, offering signature cocktails. Enjoy afternoon tea, lunch, brunch or an evening meal complimented by local craft beers, spirits and wines.

Hilton

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.1 Excellent

based on 5,202 reviews

8.6

WiFi

7.9

Service

6.5

Room

5.6

Value

Things to know

  • Great reception
  • Great view
  • Friendly service
  • Great desserts & fruits

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Free Wi-Fi
Disabled access
Currency exchange on-site
Cable or satellite TV
Kitchen/kitchenette
Free parking
Non-smoking rooms available
Business centre
Laundry facilities
Meeting/Banquet facilities
Room service
No smoking
Restaurant
Bar/Lounge
Air-conditioned
24-hour front desk
Safe
Pets not allowed
Designated smoking area

FAQs when booking at DoubleTree by Hilton London Excel

Where is DoubleTree by Hilton London Excel located?

DoubleTree by Hilton London Excel is located at 2 Festoon Way in Custom House, 11.4 km from the centre of London. Tower Bridge is the closest landmark to DoubleTree by Hilton London Excel.

When is check-in time and check-out time at DoubleTree by Hilton London Excel?

Check-in time is 15:00 and check-out time is 12:00 at DoubleTree by Hilton London Excel.

Does DoubleTree by Hilton London Excel offer free Wi-Fi?

Yes, DoubleTree by Hilton London Excel offers free Wi-Fi.

Does DoubleTree by Hilton London Excel offer free parking?

Yes, DoubleTree by Hilton London Excel offers free parking.

Does DoubleTree by Hilton London Excel offer free airport shuttle service?

No, DoubleTree by Hilton London Excel does not offer free airport shuttle service.

How far is DoubleTree by Hilton London Excel from the airport?

DoubleTree by Hilton London Excel is 0.8 km from London City.

Can you bring pets to DoubleTree by Hilton London Excel?

No, pets are not allowed at DoubleTree by Hilton London Excel.

Does DoubleTree by Hilton London Excel have a pool?

No, DoubleTree by Hilton London Excel does not have a pool on-site.

Photos

DoubleTree by Hilton London Excel - London - Building All photos (41)
DoubleTree by Hilton London Excel - London - Bar Bar (1)
DoubleTree by Hilton London Excel - London - Bathroom Bathroom (4)
DoubleTree by Hilton London Excel - London - Bedroom Bedroom (11)
DoubleTree by Hilton London Excel - London - Buffet Buffet (1)

Location

Most popular landmarks

  • Tower Bridge 7.9 km
  • Tower of London 7.9 km
  • Tate Modern 9.6 km
  • Southbank Centre 10.8 km
  • Somerset House 10.8 km
  • London Eye 10.9 km

London travel guide

Learn about London on KAYAK

Getting around

London City 0.8 km
London Heathrow 34.5 km
North Woolwich, Greater London 1.9 km
Woolwich Dockyard, Greater London 2.3 km

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