Good to know
|Distance to city centre||11.4 km|
|Nearest airport||London City|
|Distance to airport||0.8 km|
|"The welcome cookies were amazing."||(in 106 reviews)|
|"With very attentive friendly staff."||(in 401 reviews)|
|"Very close to London City airport!"||(in 58 reviews)|
|"No water in the room."||(in 28 reviews)|
Time of year
Show reviews that mention
|bar area||in 81 reviews|
|cable car||in 17 reviews|
|central london||in 73 reviews|
|city airport||in 101 reviews|
|comfy bed||in 252 reviews|
|dlr station||in 21 reviews|
|food was great||in 103 reviews|
|free parking||in 153 reviews|
|good breakfast||in 270 reviews|
|great location||in 221 reviews|
|nice hotel||in 211 reviews|
|nice touch||in 61 reviews|
|nice view||in 134 reviews|
|room was clean||in 452 reviews|
|staff were very friendly||in 582 reviews|
|warm cookie||in 132 reviews|
|water in the room||in 72 reviews|
Bed too small for two people
Friendly staff. lovely breakfast and a very helpful trainee who found us Decaf tea bags from the restaurant. Close to DLR.
Could be a bit more festive...
Charged twice and waiting ages for deposit back will not be staying again!
Rooms and beds were a good size.
Location was quite far from the centre. Took about 40 minutes to get in.
The welcome cookies
The room was not clean or suitable. It was an accessible room but the toilet roll was positioned behind the seat and for disabled person unable to reach it. Also the plug position for the hairdryer was at a distance that the coiled lead that was very tight made it very hard to use. The cleanliness of the room was unacceptable. There was pubic hair on the bathroom wall and in the shower tray & dust on bedside units.
The DoubleTree by Hilton London ExCel hotel is situated on a dramatic waterfront on the banks of the historic Royal Victoria Dock London. A warm welcome to the bustling East London awaits. Enjoy the convenience and our proximity to London City Airport, with an enviable closeness to the ExCel London and ICC London. Be in your hotel bedroom within minutes of landing into the heart of the docks, and relaxing in our lounge bar within minutes of closing your meeting. If you're looking to enjoy the tourist sites of London, the hotel's superb transport links are just 20-25 minutes from the Docklands Light Railway, Stratford, The City, London Bridge, Tower of London and Central London. For music lovers, stroll along the dock and fly the Emirates Airline to The O2, taking in the sights of a stunning Canary Wharf backdrop along the way. Midweek take advantage of the hotel shuttle bus service with a complimentary commute each morning and evening to and from Canary Wharf. For sports fans the Queen Elizabeth Park is easily accessible. Even Wimbledon and Wembley are easy commutes away. Relax in a spacious guest room with modern decor, complimentary WiFi, HDTV and climate control. Upgrade your room for that little touch of luxury, including deluxe rooms with floor-to-ceiling views and many with balconies and water views. Our stunning suites on the highest floors of the hotel offer uncompromised views of the Royal Docks, London City Airport and Canary Wharf, all with separate lounge, luxury decor and walk-in rain shower rooms. We've got space for all the family with interconnecting rooms. Stay committed to your workout in the 24-hour Fitness Centre. Our sustainable restaurant, The Salt Port Restaurant & Delicatessen, embraces the history of the royal docks, offering a delicious all-day dining menu. Our lounge bar Bidder & Co features casual all-day dining, offering signature cocktails. Enjoy afternoon tea, lunch, brunch or an evening meal complimented by local craft beers, spirits and wines.
based on 5,202 reviews
Things to know
- Great reception
- Great view
- Friendly service
- Great desserts & fruits
Policies vary by room type and provider.
FAQs when booking at DoubleTree by Hilton London Excel
Where is DoubleTree by Hilton London Excel located?
DoubleTree by Hilton London Excel is located at 2 Festoon Way in Custom House, 11.4 km from the centre of London. Tower Bridge is the closest landmark to DoubleTree by Hilton London Excel.
When is check-in time and check-out time at DoubleTree by Hilton London Excel?
Check-in time is 15:00 and check-out time is 12:00 at DoubleTree by Hilton London Excel.
Does DoubleTree by Hilton London Excel offer free Wi-Fi?
Yes, DoubleTree by Hilton London Excel offers free Wi-Fi.
Does DoubleTree by Hilton London Excel offer free parking?
Yes, DoubleTree by Hilton London Excel offers free parking.
Does DoubleTree by Hilton London Excel offer free airport shuttle service?
No, DoubleTree by Hilton London Excel does not offer free airport shuttle service.
How far is DoubleTree by Hilton London Excel from the airport?
DoubleTree by Hilton London Excel is 0.8 km from London City.
Can you bring pets to DoubleTree by Hilton London Excel?
No, pets are not allowed at DoubleTree by Hilton London Excel.
Does DoubleTree by Hilton London Excel have a pool?
No, DoubleTree by Hilton London Excel does not have a pool on-site.
Reviews about DoubleTree by Hilton London Excel
Most popular landmarks
- Tower Bridge 7.9 km
- Tower of London 7.9 km
- Tate Modern 9.6 km
- Southbank Centre 10.8 km
- Somerset House 10.8 km
- London Eye 10.9 km
|London City||0.8 km|
|London Heathrow||34.5 km|
|North Woolwich, Greater London||1.9 km|
|Woolwich Dockyard, Greater London||2.3 km|