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Cons: "The rebalance was worst I've ever encountered I was actually scared I prayed many times 4 yo get home safely I was not impressed with my last flight n also why were We delayed coming from manila we turn back many times n I had only 50 mins to catch my flight to Perth if we had landed wen we should hv I'd hv time to buy some gifts I'm.glad that Philippines airlines will fly direct yo manila from Perth come March n I'll use them from now on as it's a few times in the years gone that things has happened to me I forgave ur airline but now i not need to as hv other airline to fly n my darling come here 3 or 4 times each year but will use Philippines airlines URS sincerely Trevor frahm"

Cons: "A comfort kit on a ultra long haul flight goes a long way"

Pros: "Food, service"
Cons: "The space"

Cons: "Left 45 minutes late though we boarded on time. Pretty bad for a 50 minute in the middle of the morning."

Cons: "This time Singapore Airlines Staff seem to be not so helpful. Previously they were happy to help with smiling face and approachable immediately. This time in spite of asking for help in the cabin no one turned up even after multiple requests. I could only get help when someone one walks next to me."

Pros: "Amazing services and foods"
Cons: "The business class seat was great"

Cons: "Flat beds on second flight"

Pros: "Crew was amazing"
Cons: "None"

Pros: "I can say all the crew was amazing"
Cons: "They are doing excelent job."

Pros: "Singapore airlines never disappoints"

Pros: "Crew , announcements were restful , not loud and blasting like some airlines"
Cons: "Nothing Singapore Airline is Super Lufthansa food lousy , late leaving Kuala Lumpur, missed our connection assigned to a later flight, running to catch rescheduled time and changed gate."

Cons: "Change the food menu, boring with the same menu"

Pros: "Although business was full, it was quiet. Cabin chief was very helpfull and professional."
Cons: "food choices are not bad. TV screens are super bad. Resoulition is almost from 90's era first flat screens! One stewardess had friends in business. a couple sitting one after another in window seats. She spent most of her time chatting with them, taking photos while we were trying to sleep."

Pros: "I have bought air ticket a few months in advance. I have paid a lot after changing the flight schedule."
Cons: "I will not buy the air ticket from cheap ticket any more."

Cons: "Singapore Airlines is so wildly overrated. The service is frequently poor, and the cabin environment dirty and old unless flying on their very latest planes. Even their A380s are now stale and musty. Not nice."

Pros: "The crews on board were amazing!"
Cons: "The service from the ground staffs are not as good a the crews onboard."

Pros: "Dim sum between Hong Kong & Singapore."

Pros: "Everything from booking, online check-in, self printing of Boarding Pass, BIz Class lounge, Flight. Flight too short (KL to SG) for me to eat and enjoy the inflight entertainment."

Pros: "Crew"
Cons: "Delays"

Pros: "The inflight entertainment was great, lots of movie selections"
Cons: "The leg room was horrible. Honestly the worst space I've ever had in a flight. I was shocked considering Singapore air is considered one of the best airlines"

Pros: "Couldn't find a problem"
Cons: "Nothing"

Pros: "I like everything crew, etc"
Cons: "Nothing reallly"

Pros: "Customer service, food, seats"
Cons: "N/A"

Cons: "None"

Pros: "Wow they did not disappoint flight attendants Overdid themselves with amazing service planes are super clean and entertainment systems are state of the art great job Singapore Airlines can’t wait to fly with you again you definitely earned your #1 ranking"

Pros: "Nothing beats Singapore SQ!"

Pros: "I loved everything! The plane was well maintained, the crew were friendly and attentive, the flight was comfortable even for such long hours. Food was also great! In flight entertainment had recent movies and shows, even international selections."

Pros: "Crew very friendly"

Pros: "Very comfortable"
Cons: "I don’t see anything I didn’t like"

Pros: "Clockwork prompt"
Cons: "Mechanical"

Pros: "It's not the cheapest way to fly but it's a great way to cross the Atlantic. Seats are big enough for 2, really. Lay flat beds make the night crossing east tolerable. You really can get several hours sleep. The cabin crew is outstanding, patient, and extremely responsive to requests. Two meals served were excellent. Entertainment choices were complete. After a number of flights in Economy on other airlines I'm spoiled by Singapore Airlines and also by Business Class. And their fares seemed much less than others for the JFK to FRA route. Had no idea this level of luxury existed on an airplane."
Cons: "My seat assignment was moved without explanation on our return flight, FRA to JFK. That was disappointing. The gate folks were apologetic but no real explanation given."

Cons: "The plane was freezing - absolutely freezing. Too cold. There were not enough fluids given out. Given we could not even take water brought in the airport into the plane there needed to be regular distributions of fluids on the flight as there was on the flight from London toy Singapore. It is a long flight and being dehydrated on a plane is not a good thing."

Pros: "Services, the Care and the Concern!"

Pros: "Singapore was fine and helpful with a crazy problem JustFly created then didn’t fix."
Cons: "JustFly billed the wrong price, then to fix that,created a new ticket with my name misspelled and failed to cancel the original ticket. We later upgrade seats via Singapore then discovered the duplicate booking and misspelling. To fix that JustFly cancelled the booking with the seat upgrade. Singapore restored our upgrade at the airport but only on one direction so we had to go through it all again."

Pros: "Great set up with two seats, window and aisle"

Pros: "friendly and attentive crew. connecting flight was a breeze. well worth the price."

Pros: "This time I made the mistake of flying with my kids (4 and 6). The flight or them was last minute (booked less than 8 hours before take off) so there were no pre-planned kids meals etc. The in cabin team were awesome! They made sure they go a choice of meals, that they had things to do, that they were enjoying the flights. This on top of the usual awesome that they have."
Cons: "It's still in Huston. Flying economy isn't the same as flying business but my bank account says I need the cheaper option. Can we please move this flight to DFW instead? :-)"

Pros: "Friendliness and efficiency of crew. Comfortable seats and in-flight entertainment."
Cons: "Not much. This airline is up there with the best."

Pros: "Foot rest, large movie screen, good food"
Cons: "They ran out of diet drinks."

Pros: "Friendly crew, efficient boarding"
Cons: "Food not good and inefficient service, very old plane and entertainment system doesn't work properly, below expectations for such a good airline"

Pros: "ending meal was very late like an hour or less before landing"
Cons: "racial discrimination by the flight attendants thinking that I didn't know Japanese language even though I was white. I could see it happening."

Pros: "Hard to find lounge for bclass users"

Pros: "Crew is big on service and being true professionals. Always smiling and being attentive"
Cons: "AC works when wheels are up and engines kick in. So its stuffy whilst on the ground"

Pros: "The staff were very friendly and it was a smooth flight with a great choice of entertainment."
Cons: "However I don't eat pork & they ran out on chicken dishes so I missed out on a meal."

Pros: "New plane"
Cons: "Food served 40 min after special meals"

Pros: "Great staff. Aircrafts has more leg room. The food and entertainment was good as well."

Pros: "The meals were great, the seats very comfortable, the entertainment system very good as well."
Cons: "The Internet was very expensive and very little. I was disappointed, and had to ask 3 times to different attendants to help me set it up. They were not acquainted with the process at all."

Pros: "Airline was great"
Cons: "The customer service at Airfair.com is abysmal. I will NEVER do business with them again."

Pros: "Overall, the Singapore Airlines team are always professional and friendly. They pay attention to every detail and try to make sure everyone is as comfortable as possible. One of my favorite things about this airline is that snack and juice are readily available throughout the entire flight without bothering the flight attendants, say in the middle of the night. This includes fresh fruit and juice, which in my book is a huge plus. Their bathrooms are always clean and include extra cosmetic amenities."
Cons: "Sometimes I feel like the cuisine is a bit too Asian and spicy. I had the fish curry and paid for it later in the flight in the bathroom, if you know what I mean. Also I was disappointed that I could not continue the same movie on this flight, as my previous flight, despite both flights being Singapore Air and using the KrisWorld entertainment system. I think the movies should be the same on each flight. However, the wide selection was great and I watched something else instead and really enjoyed the music selection."

Pros: "Amazing trip Qatar airline is great"

Pros: "Very pleasant and comfortable flight with QA."
Cons: "Nothing"

Cons: "Qatar Airways could improve food selection for business class."

Pros: "The crew was amazing and seat very comfortable."
Cons: "If I did not have to spent night in Doha waiting for connecting flight."

Pros: "Good flights"
Cons: "Qatar Airways Maharjan lounge snack Restuarant service was not great. Boarding was very inconvenient in Doha using the bus. All the rest at Zurich and in flights was good."

Pros: "Great food and service. I like the short layover / transit time."
Cons: "Multiple security from Doha to Chicago. One should be sufficient."

Pros: "The seat was ok and the food was good."
Cons: "Though the staff was friendly, I found them a bit unhelpful. I was literally holding three bags and a toddler in my arms, and passed at least three airline crew members. However, not one of them even bothered offering for help. I don’t expect that from a world class airline."

Pros: "The crew was very cheerful and helpful even though I was puking my guts out on a long flight with a lot of turbulence"
Cons: "It was an insanely long and pukey flight. The airsick bags have this seal that you have to tear off before you can open it which my son discovered a little too late."

Cons: "Food was just not that great. Too many peppers in everything!"

Pros: "Nothing"
Cons: "Food was terrible. It’s worse among the airlines."

Pros: "Crew was exceptional. QSuite very comfortable."

Cons: "Boarding process, in-flight entertainment (movie selection not good), and no wifi in flight :("

Pros: "Good aircraft, crew attentive."
Cons: "Food was poor."

Pros: "Same as earlier flight"
Cons: "Nothing"

Pros: "The plane was very new and wasn’t crowded."
Cons: "The arrival time was slightly delayed but overall it was okay. The hot food again can be improved as the chicken dish had no vegetables (even though there was a side salad dish). The waiting lounge at Doha airport gate was a bit cramped, and the bus ride from the gate to the aircraft was also a bit long."

Pros: "Helpful Qatar Airways passenger assistant at check-in."
Cons: "Security check chaos. Obnoxious security woman. BHX strict single bag, 7kg cabin baggage"

Cons: "The time of flight changed 1:30 hour erlier and we did get noticed we were about to miss the flight it’s so annoying but at the end we catch it"

Pros: "A 350 was a very quiet plane, hardly any engine noise. Service was good."
Cons: "Seats were a bit hard."

Pros: "Jain meal was quite uninteresting Flight was too packed Cabin air stale and dry"

Cons: "My seat would not go back. The food was all carbohydrates and quite cool instead of warm. There was only one tiny piece of chicken in chicken roll."

Pros: "crew was excellent, very attentive"
Cons: "food - i am not a fussy eater but it's as if qatar tries do please too many tastes and does not suceed at any. why not have middle eastern food choices too? but then i guess you can't argue with the price"

Pros: "Cabin crew service is excellent. Food is very nice. Safe travel."
Cons: "Little bit congested."

Pros: "Excellent service. Excellent quality of food."

Cons: "Boarding"

Pros: "Onboard crew pleasant and service efficient as always. Seats more comfortable than other airlines but aisles so narrow EVERYONE bumped me going by for 15 hours."
Cons: "Ground crews remain the downfall of this airline. Long line in Doha to re-clear security on international connection FROM USA! Fastidiously weighing and forcing mutiple repacks of carry-on bags even though well under total limit of checked & carry. (Doha agent told me dfferent rules appied for carrry on 2nd plane even though I asked specifically frm original agent who checked me thru to final dest--insisted I check main carry on even though there turned out to be plenty of overhead room on board). Poor coordination of checkin lines, security lanes, and flow of people -- all fixable with a little forethought, engineering, and better utilization of circulation space -- and much clearer communication!"

Pros: "Seat features. Extensive beverage and food menus. Great IFE system"
Cons: "Had to flag down crew for pre-departure beverage and hot towel. They are usually more attentive"

Pros: "Lost bag"

Pros: "Hospitality, boarding process"
Cons: "Food was slightly undercooked (chicken). Should have better process to check for that"

Cons: "light breakfast and light snacks for an 8-hour flight? come on!"

Pros: "The plane is very comfortable and the staff are friendly"
Cons: "Nothing"

Pros: "Extremely like Qatar airways Both ground services and in flight service are excellent"
Cons: "Nothing.every thing is fine"

Pros: "everything went perfect , tank you KAYAK"

Pros: "Wonderful staff, service, food and comfort."

Cons: "We didnt travel on qatar airlines we travelled on airlines from chilie but the staff from qatar airlines"

Pros: "Good, comfortable and smooth flight. Food was better than expected."
Cons: "Some of the flight attendants seem to be bias towards passengers. Had some loud passengers on one of our flights and noone told them to be quiet. Was also asked to move my seat up so that the person behind me could eat, yet the person in front of me was not asked the same thing"

Pros: "timing"
Cons: "qatar airlines has some old airplanes foods are not good"

Cons: "I was sitting on seat no 15J. Head phone socket was not working. i cant charge my cell phone. It was 14hrs flight. It was very difficult for me to pass the time."

Cons: "The seats are terrible."

Pros: ". ."

Pros: "Everyone on board was pleasantly and helpful and that goes a long way."

Pros: "Friendly cabin crew"
Cons: "Economy class seats and the food table"

Pros: "Food"
Cons: "Was told to move seat up and down repeatedly"

Cons: "My overhead light didn't work, my tray was broken, my headset was faulty (they replaced it on my 3rd request, my luggage didn't appear on the carousel for 1 hour and 50 minutes."

Pros: "Very friendly flight staff."

Pros: "Great flight"

Cons: "The food was not as good as previous Qatar flights I have taken. Should be more meditarrean/Arabic tastes to suit the passengers."

Pros: "I love the help given by ground crew in KLIA upon arrival. The crew waiting at the exit gate to make my transit quick and easy. The staff took me right to the flight gate, issue me the boarding past without me spending time to locate the transfer counter.. It was hassle free. Bravo! Please keep it up with this excellent service"
Cons: "The vegetarian food, noodle with bamboo shoot was too salty and plain."

Pros: "Very generous with drinks and water to prevent dehydration. Two very good meals. Professional and courteous crew. Some unoccupied seats allowed passengers to spread out."
Cons: "Plane was a little too warm."

Pros: "I like doha airport ,some of the staff,"
Cons: "Food,entertainment,sometimes staff"

Pros: "Crew very helpful"
Cons: "Was requested child meals at time of reservation but it was not available on the day of the flight. The crew tried their best to accommodate the kids.."

Cons: "The crew never answer the calls when we call"

Pros: "Entertainment always the best!!! The spacious seat and quick check in system"
Cons: "The crew can improve by more attentive and Mayb more staffs. The flight is full, they quite busy. But General is good. The food can be better options"

Pros: "I had better experience with Emirates before...we had to wait ages for our food but maybe because we were the last one on the list. Food was nice and crew friendly."

Pros: "Movies"
Cons: "Too crammed. Passengers don’t raise seats during meals."

Pros: "Amazing crew!"
Cons: "The seats were not the best and it would have been nice to have a meal other than just a small breakfast."

Pros: "Nothing to say"
Cons: "See the comments for — the flight from Kochi to Dubai In reality — much worst"

Pros: "Double seat on economy class upper deck"

Cons: "Flew airbus 380 all the way and it was super comfortable!"

Pros: "The crew was forgetful and would always pass by me when it was time to serve"
Cons: "I don't know, maybe it I took another carrier"

Pros: "Great value"

Pros: "I love everything about Emirates."
Cons: "N/A"

Pros: "Fabulous flight and trip to Australia"

Pros: "On time boarding . Crew was helpful"
Cons: "Food was not satisfactory"

Pros: "My first flight with Emirates. Excellent all round"
Cons: "Nothing"

Cons: "Food was pretty bad."

Pros: "Smooth flight, courteous staff"

Pros: "Good leg room and good service. Food decent and 380 has very good stable flight even with occcasional turbulence"
Cons: "Cannot think of anything I dint like"

Pros: "I was able to uograde"
Cons: "They used a lot more miles to upgrade than I thought they would Emirates keeps saying the ticket I bought through Kayal was a super saver- well I did not find the time combo I needed to travel and the prices I found on the Emirates website and Kayak were similar to within 50$"

Pros: "We got upgraded to business class--best experience of my life!!!"
Cons: "No one single thing was wrong"

Pros: "Business class on Emirates is superb. Nice cozy cubicle and lots of attention. The food was remarkably good. Really enjoyed the 16.5 hour flight. Made it very enjoyable."

Pros: "I liked how professional and attentive the crew was."
Cons: "I don’t like that there is not and ovo-lacto vegetarian option available to people like me."

Pros: "Good serevice"
Cons: "Chettinad fish curry is good"

Cons: "Flight was initially delayed one hour, then we were asked to line up for boarding but it took another 45 minutes of standing before we were boarded. The flight ended up taking off 2 hours late. We missed our connecting flight, the meal vouchers in Dubai were for vendors that were a) shut down/no longer open and b) of terrible food quality (McDonalds!? AWFUL!)"

Pros: "The staff was excellent"
Cons: "The wet bun for a snack was terrible."

Cons: "Emirates chairs couldn't decline recline"

Pros: "www.Web.HR"

Pros: "The entertainment systems was really good."
Cons: "The service of the crew was one of the worst I've ever had..."

Pros: "The service provided by the crew is top notch. No one goes hungry on Emirates."
Cons: "The seat pitch is getting tight."

Cons: "The flight attendants had been un attentive. I was missing a headset so I asked for one, but I never got it. I borrowed that of the person seated next to me. When it was time for serving hot beverages, I skipped tea and waited for the coffee. However, the flight attendant who was serving the coffee never looked my way, and she passed so fast before I got the chance to signal her. Afterwards, I asked three other flight attendants and even though they said they would come back with the coffee, they never did. Finally, when I was about to get up and head to the crew cabin, one flight attendant came by and I pointed to her that I wasn't offered coffe so I was about to go and see if I could get a cup of coffee from the cabin. She said that I didn't need to get up for that and she would get it to me. They eventually brought that coffee one hour after my first request."

Pros: "I didn't like disemabarking and being walked to a bus and then being transported to the actual airport"

Pros: "It felt comfortable."

Pros: "Movie options were good"
Cons: "Food was mediocre, service was poor crew took 20 mins to answer the request, our food was served very late, no legroom, no good snack refreshment options"

Pros: "So easy to check in and tranfer at Dubai"
Cons: "Quite difficult at times to manage the film options on screen"

Pros: "I traveled between New York and Chennai with layover in Dubai. 1.Flight experience was excellent between Dubai to New York (JFK)"
Cons: "1.the seat that i had on Flight from New York to Dubai was cramped,it had a decent entertainment system though. 2. Between Chennai to Dubai ,Flight experience was not good, Seating and entertainment in particular was not good , it was too cramped and too much glare on the TV screen, probably because i had a window seat."

Pros: "The aircraft windows were clean, that's about it!"
Cons: "Everything, horrible food, no amenity bag for long flight. No toothbrush?? Dirty bathrooms from one hour into the flat guy till the end. Bad service all and all disaster not to mention that they cracked my suitcase."

Pros: "Entertainment"
Cons: "Boarding"

Cons: "Waiting for 4 hours for boarding due to silly mistake of agent for booking my ticket with wrong spelling & keep me on hold for hours & hours. will never recommend such site to others."

Pros: "The seats."
Cons: "Firstly, the attitude of the staff was beyond comprehension. From the get go, they all looked as if they were working at gunpoint. Secondly, the food was inedible. Over salty, bland, and above all, they ran out of food. On an aircraft the size of an A380, one would like to assume that there will be enough food for people who are stuck and afraid of asking for anything from the moody staff. I have been travelling with Emirates for years now and insisted on flying it this time around upon much disapproval from my peers and family. My experience proved them right. I am still in complete shock and dismay. On a 12+ hour journey if I have to witness the staff rolling their eyes and where the passengers have to think twice before asking to be served, I think that's not right. Shame on you Emirates."

Pros: "Very comfortable and smooth ride new plane from SF to Dubail"
Cons: "Business class too expensive for individual travelers"

Cons: "Multiple times I overheard the crew rudely tell elderly foreign passengers that "no this is all we have, only chicken, if you don't want that then you'll have to wait" usually this was said to someone of color and who's english wasn't very good."

Pros: "Everything...food and staffs were great"

Pros: "Everything"

Pros: "I love the fact that the crew is quite so international -- and that they all wear small flag pins to tell you where they come from! They were very good with the children -- and I loved the fact tht they came round and took polaroid photos of passengers - particularly the families!"

Cons: "The crew wasn't as attentive to me as they were to the gentlemen on the plane. Felt a ignored quite a bit."

Pros: "Every opportunity I get when traveling will fly with Emirates. The flight staff have always provided excellent service regardless of of being in economy class. The restrooms are always clean. I also enjoy being advised by the flight crew of any impending turbulence before we encounter. Emirates has always provided me an excellent flying experience despite my fears of long distance traveling."

Pros: "Cabin crew service was good, couple were too good Too good"
Cons: "Streamline boarding process"

Pros: "Everything."
Cons: "None."

Pros: "I like Big TV"
Cons: "After shown the back door of the plane, 7 others were stuck in a lift for an hour, it was too hot. help didn't come soon enough. Ignored by airport staff and cabin crew"

Pros: "Emirates flight and on flight services were Superb!"
Cons: "Bought tickets on Malaysian Airlines quota/allocation but was turned away by Malaysian Airlines counter becausw its operated by Emirates. Im a silver card holder on Oneworld ao I wanted to have less queue by using Silver card privileges at Malaysian Airlines counter but was not accepted. Had to go onlong queue at Emirates in KLIA but it was fast."

Pros: "Entertainment center was great many series."
Cons: "Nothing."

Pros: "The food was amazing and the crew was great from Chicago to Instanbul."
Cons: "Boarding seemed a bit unorganized and the crew from Instanbul to Zurich spoke very little English."

Pros: "Overall the flight experience was very good"
Cons: "I was soooo upset that the check in person when I was about to board the plane couldn't help me to change the seat number. Why is so Hard? Just switch numbers with other people and tell them the changes. US flight do that why Turkish flight doesn't!! Most of people fly alone, its that easy."

Pros: "The food was great for airline food."
Cons: "I didn’t get upgraded to 1st class. ☺️"

Cons: "The crew in Berlin gave me the last seat at the airplane which does not recline. I find this to be very unprofessional especially for some with Gold Status with Star Alliance. In addition, they assured me an aisle seat in the connecting flight, which was not the case, it was a middle seat. I felt cheated by the desk crew in Berlin."

Cons: "Cabin temperature was very cold"

Pros: "Istanbul Airport has good facilities and F&B options"
Cons: "Flight from Istanbul to Bangkok was delayed for 3.5 hours with no apology and no compensatory measures such as drinks and food or lounge access Power outlets in Istanbul airport are all round plug European with no USB terminals for phone recharging"

Pros: "The crew was very attentive. I was surprised at the amount of food and drink service. It was nice to have on such a long flight. Seats were comfortable and I was able to sleep well which is not easy for me on planes."

Pros: "Excellent food"
Cons: "Boarding was a bit chaotic"

Pros: "I had only 70 minutes transfer time and had to spend almost all of that time standing in line to go through security after just arriving from another flight!! I ran to the gate and was the last person through before it closed. I asked about my two bags and was told they were accounted for. Hardly believing it but glad to at least have made it I boarded. When I arrived in Zurich, sure enough my bags arrived too! Was very pleasantly surprised!"
Cons: "Though no fault of Turkish Airlines, having to go through security after just getting off one flight was stressful even if it might have been necessary. Almost missed my flight. The security area is not properly designed for accomodating many people at one time and the officials (actually two cleaning personnel) who did not speak anything but Turkish were manning the entrance. Even when I showed them my boarding pass they just rudely shooed me away!"

Pros: "Only two thing. The bathrooms and the intertainment"
Cons: "Seats are very compacted, lack of space and so close to reduced leg room resulting an agonizing experience to a new level of torture, unnacceptable on 14 hrs of imtercontinental flight. One word “horrid”"

Pros: "Excellent service, onboard catering and transit facilities."
Cons: "No complaints."

Pros: "I like the food and movies"
Cons: "Nothing"

Pros: "Free drinks and movies"
Cons: "Food wasn't great, wouldve rather better snacks than food that wasnt good. Pilot volume - I would listen to a movie at say level 3 and the pilot would come over the radio at like volume level of 7 or 8. Not helpful."

Pros: "The crew was friendly and professional. The food was good. Entertainment was good. The 10hr flight was over so quickly."
Cons: "They didn't come to pick up trash very often."

Pros: "Food, no delays, entertainment, price"

Pros: "The flight was delayed, took 6 hours at the airport to get things straighten out. Lost the flight connection,"
Cons: "It took way too long to get the right information on the status of the flight"

Pros: "Staff was very good"

Pros: "My above score should be 5 stars in all categories. They were running a special price on business class upgrades. It was fabulous: food great, service attentive, and seat that totally reclined to bed. I slept over 8 hours."
Cons: "I could not change the stars above."

Pros: "We liked being in Exit row and the food and service"
Cons: "On way over BOS-->IST the seats were the closest together I have ever had. Exit row video screen support arm did not hold in place"

Pros: "Was surprised to get a full meal on such a short flight. Very good food."
Cons: "Pretty average flying experience. The plane looked older, but that's nothing unusual"

Pros: "Passing comforter The headphones for TV (full headphones red) Entertainment options"
Cons: "The seafood plater and breakfast platter egg Bathroom was dirty (water spill)"

Pros: "Everything"

Cons: "We were flown by AnadoluJet which is a fully owned subsidiary of Turkish Airlines. We were notified of that change until checking in time. The seats weren't comfortable and leg space was too small. The food was poor. A chess sandwich and nothing else."

Cons: "In Istanbul, wheel chair facility was not provided. Wheel chair facility was there with itinerary."

Cons: "I didn't hear the boarding call in English."

Pros: "The crew was friendly and efficient"
Cons: "Wifi was broken on 2 out of four flights, same with remotes for the entertainment system. Boarding by bus was not good."

Cons: "They had to reset the entertainment system multiple times"

Pros: "Great smooth flight, good food, good movie selection."

Cons: "Entertainment system was present, but not working. Short enough flight that we didn't need it, though"

Pros: "the crew was very nice and helping... everything went like clock :) was excellent... i got to early to the airport but overall it was great flight and i enjoy it the crew was very nice.... also to see the plain chef in the boarding is genius"
Cons: "nothing all was good"

Pros: "the crew"

Pros: "Food, service, toiletries, entertainment"
Cons: "Airlines cancelled flights out of Rome and made several changes to our return flight which caused us to stay 22 hrs long layover in Istanbul. We had to make several long phone calls to ensure we can get the connecting flight from istanBill to San Francisco."

Pros: "Best entertainment system I have seen on a flight, bar none. Appreciated the USB port for charging"
Cons: "Transatlantic flight had smallest seat I have seen on a long-haul (fine on the shorter leg)."

Pros: "The crew and the service. Plus the choices for entertainment"
Cons: "The chairs were really uncomfortable, I'm a young, healthy traveler, but my knees and back really hurt after this trip."

Pros: "Comfort of the flight"
Cons: "The long layover in Istanbul"

Pros: "The entertainment choices, including live sports, were excellent."
Cons: "The boarding was chaotic, and we sat on the tarmac for over an hour."

Cons: "They just fly without waiting us We arrived hour and half before the flight, and they diecied to close the check in, Choce any other flying compeny but them!!!"

Cons: "They made me pay $450 to check two of my bags. The bags were delayed by a day and then they stole a $1,000 camera from the delayed bag. I work for a travel agency and we will never fly Turkish Air again."

Pros: "That it was a direct flight ."
Cons: "I usually prefer Turkish Airlines and always seek to take it in most of my travels. This time the service was not as I have been used to . Too many people were changing seats with permission from the air hostesses . The air hostesses missed me 3 times for food and beverage . They passed right by me . They weren't organized at all. I had to call them to remind them to give me some food and drink. Plus when boarding they only announced it in Turkish and not English"

Pros: "The service"
Cons: "I honestly think the flight it self was a good experience for me y really don't have any negative thing to say about the airline"

Pros: "The wheelchair crew took my old mother of 70yr old njoh rose enjoh all the way to connect Zurich flight when she highlighted from Chicago O'hare flight to Istanbul. I give kudos to the wheelchair team at A300 Istanbul international airport atuku"

Pros: "The flight was smooth (good pilots) and the service was great."
Cons: "The space between seats."

Pros: "Helpful cabin crews"
Cons: "Interval between servings of meal is too long"

Pros: "the boarding was fine, we were on time and the staff was pleasant."
Cons: "the food was ok, they played one movie for everyone to watch and our screen was not the best, small seats with no leg room, filthy greasy window i had to clean to look out of."

Pros: "I like the comfort of the interior, the entertainment."
Cons: "I did not quite like the food. The macaroni dish, I did not like particularly. Didn't eat it at all. Chinyere"

Pros: "Great service, great stewardess, overall great experience!!!"
Cons: "Loved it all"

Pros: "the crew was waiting for us, coming from Delhi, our connection was a little tight. the luggage did not make it to ZRH but was delivered the next day"

Pros: "The price, the service, the food"
Cons: "I wish there could be a little more leg room"

Cons: "Baggage handlers poor. One of my bags was dented and the other had a buckle broken."

Pros: "The movie selection was really good, presentation in general was nice."
Cons: "The temperature on the flight from IST to KHI was too high, AC was only blowing out warm air. One of the most uncomforatble flight experiences ive ever had."

Pros: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Cons: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."

Cons: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."

Pros: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Cons: "Nothing"

Cons: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"

Pros: "KLM STAFF WERE VERY PROFESSIONAL"
Cons: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"

Cons: "Crew members in Amsterdam were very rude and disrespectful"

Pros: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Cons: "A queuing system would be better-it was a bit disorganised at Amsterdam!"

Pros: "Very professional"
Cons: "Lost luggage"

Cons: "Head support for 6 feet plus people on seats would be good"

Cons: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."

Pros: "Like the overall KLM experience"
Cons: "Food could have had better quality and the stewardess served it all at once versus in the various courses."

Pros: "KLM staff is great"

Pros: "Friendly staff"
Cons: "Security check at gate; No priority"

Pros: "Quick flight"

Pros: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Cons: "There were several flight delays and gates were changes a few times."

Cons: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Pros: "Employees were very friendly"
Cons: "The seats were very small"

Pros: "Crew was excellent -kind nice and very attentive"
Cons: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"

Pros: "Crew was awesome"
Cons: "."

Pros: "The flight was perfect! Great food,movies and I even got to sleep !"
Cons: "All was well!"

Pros: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Cons: "No complaints about anything."

Pros: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Cons: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."

Pros: "Able to fly direct to ansterdam"
Cons: "Have to lay over on the way back. More expensive than other airlines."

Pros: "Norhing"
Cons: "They have mabaged to lost my luggage"

Pros: "Nice crew; clean plane; decent dinner"
Cons: "No entertainment system; insufficient knee space"

Pros: "Great service"

Pros: "Excellent very good"
Cons: "Everting so good ex"

Pros: "Good information and helpfil boarding."
Cons: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."

Cons: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."

Pros: "Very friendly crew"

Pros: "Only thing we liked was the fact that we were able to get onto our flight at all..."
Cons: "Was not informed that checking in online is the only way to secure a seat. So, regardless of whether you book your tickets 3 months in advance or the day before, you're not actually guaranteed a seat unless you check in online. We weren't told this until we were at the airport and checked in there that we might not be able to get our pre-booked in advance flight because of over-booking from KLM. We then had to wait and see if there were seats available when boarding. Luckily, there were, but we were not sat together. Not the greatest start to our first holiday together as a couple. We were told that if there weren't seats available, they'd pay for us to get to another airport to fly out, which would have meant a huge delay on the only time off we'd get together this year and have to rearrange our pre-booked and pre-paid living arrangements for the week. All because there wasn't a lot of emphasis on the need to check in online before hand. You'd think if someone checked in at the airport, that would be more of a guarantee that they'd be flying with you that day, but apparently not. Definitely not impressed or happy with this part of the KLM experience. This is the only company that we've had this problem with, they should make it clearer that it is essential to check in online."

Pros: "Everything. A truly faultless experience!"
Cons: "Nothing"

Cons: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."

Pros: "Ground staff at Manchester very helpful"
Cons: "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."

Cons: "Two hours delay in the start."

Cons: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy! We ended up flying from Toronto to Paris then to Bordeaux. Lost my upgrade money for seats. Now have to deal with KLM for refund!"

Pros: "The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character."
Cons: "It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish."

Pros: "Price"
Cons: "Klm flight has very congested seating Getting information about eticket was pain"

Pros: "Night flight so no entertainment allowed sleeping"
Cons: "Kosher food could be improved"

Pros: "Atmosphere, crew were very professional and friendly"
Cons: "Seats were a little too narrow, and quite uncomfortable when a broad shouldered person is sitting next to you"

Pros: "Very good flight, excellent service and good food."

Pros: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Cons: "No complaints."

Pros: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Cons: "Quite bummed that the flight didn't have wifi / USB):"

Pros: "Boarding was smooth and hassle free, crew were friendly and helpful, food and drinks were very good, entertainment system is awesome and up to date with latest contents, good flight overall"
Cons: "Cabin noise and air conditioning too cold, didn't sleep well"

Cons: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."

Cons: "Flight was delayed 4 hours. was not able to make connecting flight in Amsterdam. No flights from Amsterdam to final destination in the US. Lost one full day. Had to stay overnight. What a cluster mess. Will never fly with KLM airlines and would not recommend. Will spend a little extra money and fly on other airlines......very poor, disorganized, and horrendous flight experience. Buyer beware."

Pros: "Average service and food quality"
Cons: "Inside the business class cabin Boeing 777 only one toilet facility available. People is queuing."

Pros: "Reasonable seat space for economy. Good selection of movies. Food reasonably good. Crew very efficient."
Cons: "Boarding at Amsterdam was disorganized. All economy boarded together. No row number boarding (which was the process for the outbound flight from San Francisco). Lights in economy were not switched off or even dimmed during the flight making it difficult to sleep especially if you had a window seat."

Pros: "Economy class product offers good value for money."
Cons: "Boarding processes could be enforced consistently."

Pros: "On-time Quick boarding Friendly staff"
Cons: "Only pre-security lounge (Air France) that is open till 19:00."