Daily cleaning, installation of cabin HEPA filters on flights to Bangkok Suvarnabhumi
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Malaysia Airlines, Oman Air and Thai Airways have waived their change and cancellation fees on flights to Bangkok Suvarnabhumi. Confirm policies on booking site.
|Flights from Kuala Lumpur||2h 06m|
The cheapest airline ticket to Bangkok from Malaysia in the last 72 hours was RM 223 one-way, and RM 1,024 round-trip on the route from Penang to Bangkok. The most popular route is from Kuala Lumpur to Bangkok and the cheapest ticket found on this route in the last 72 hours was RM 486 round-trip.
In general from Malaysia, MAI, Ethiopian Air and KLM fly the most to Bangkok Suvarnabhumi Airport.
Bangkok Suvarnabhumi Airport is 25 kilometres from the centre of Bangkok. View on map.
Don Muang Airport is geographically closer to the city centre and is frequently used by low-budget airlines, but Suvarnabhumi Airport has better transportation options to the city. If you’re planning on taking a taxi to the city, Don Muang may be cheaper, but if you prefer public transport, Suvarnabhumi offers connection to the city’s rapid mass transit system, the BTS Skytrain.
There are many international and local car rental companies located at both Suvarnabhumi Airport and Don Muang Airport. At Suvarnabhumi Airport, you can find the rental car counters in the International Arrivals Hall while at Don Muang, head to the passenger terminal of the Domestic Arrivals Hall.
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Scores according to KAYAK customer reviews
Cons: "Rather long wait at business check-in, friendliness there ok, on board service slow with the champagne, old aircraft with old configuration of seats, nothing really bad, but it's not like this that you win an airline of the year award!"
Cons: "Poor customer service and lack of care for loyal passengers"
Cons: "Left 45 minutes late though we boarded on time. Pretty bad for a 50 minute in the middle of the morning."
Cons: "Flight was a little warm but was able to get it cooler via help from crew but got warmer again towards the end of flight. Overall good flight though"
Pros: "The staff was amazing"
Pros: "Amazing services and foods"
Cons: "The business class seat was great"
Cons: "Nothing comment."
Pros: "Crew , announcements were restful , not loud and blasting like some airlines"
Cons: "Nothing Singapore Airline is Super Lufthansa food lousy , late leaving Kuala Lumpur, missed our connection assigned to a later flight, running to catch rescheduled time and changed gate."
Pros: "I like all"
Pros: "Service was excellent!"
Pros: "Everything. New plane amazing food on a two hour flight Great new entertainment system on the seat back."
Cons: "A little more leg room."
Cons: "Better food, better selection movies"
Cons: "Reservation online"
Pros: "Despite being a very late flight at 11 pm, the crew was courteous but not over the top, when all the passengers wanted to catch some sleep"
Cons: "Lufthansa's short haul slim line seats become uncomfortable after 1.5 hours"
Pros: "Everything from booking, online check-in, self printing of Boarding Pass, BIz Class lounge, Flight. Flight too short (KL to SG) for me to eat and enjoy the inflight entertainment."
Cons: "We ask for wheelchair help from Perth to brooome but it was not provided ."
Pros: "Satisfied and feel good on Singapore airlines, definitely will consider next trip"
Pros: "Singapore Airlines delivers as always. Friendly crew and clean and well maintained aircraft."
Pros: "We loved the service, quality of food, entertainment, and cleanliness of Singapore Airlines flight!"
Cons: "Economy is still tightly packed with limited leg room considering the distance traveled."
Pros: "The trip was horrible we have to sit separately three places."
Pros: "more room in the seats - excellent hostesses who are so friendly and helpful - lovely food."
Cons: "When refreshments were being served they did so in a hurry for some reason and missed passengers including myself. We had to call for an attendant to serve the refreshments who seemed a little annoyed at that."
Pros: "Seats more comfortable than premium economy, staff more helpful!"
Cons: "Food was ordinary"
Cons: "Delayed 2 hours behind schedule"
Pros: "Very good service."
Pros: "I like everything about Singapore airline service."
Pros: "The serivce was amazing. Also it was clean and the food was great."
Pros: "Great crew, good food (best I've had on an airplane), plenty of drinks, and a good entertainment system."
Cons: "Nothing bad to say about this flight. Great airline."
Pros: "Service is the best among the airlines I’ve ever taken"
Cons: "Never ever get free upgrade"
Pros: "Friendliness and efficiency of crew. Comfortable seats and in-flight entertainment."
Cons: "Not much. This airline is up there with the best."
Pros: "I liked there was entertainment"
Cons: "It was an old tired plane"
Pros: "Overall experience"
Cons: "Could have had a better selection of movies"
Pros: "Efficient courteous and attractive crew. Good food drink selection and great entertainment system."
Cons: "Unfortunately the plane was an older 777-200 with smaller TV screens but otherwise fine."
Pros: "Can't think of. We have been using Singapore Air for years and they were good. However, our recent few flights with them have been disappointing (hence the need for this review) - there's nothing to be happy about."
Cons: "Writing on behalf of my wife. All staff that she met have sour face, perhaps to signal the passengers not to approach them? True enough, the cabin crew did not help her to place her bag in the luggage compartment; the cabin crew did not serve water when requested, and on second attempt, the cabin crew told her to request at the ground. The cabin crews she has encountered clearly expressed their unwillingness to serve with their face and action. Is this the new direction of Singaore Air? The entertainment system requires installation of an app, hence is practically useless since we do not have the app preinstalled in our device."
Pros: "New movies! Yes!"
Cons: "I asked for one of the crew to help me bring up my carry-on luggage, as i'm just recovering from a flu at that time. Instead the FA looked at my bag and asked me in an irritated tone if my bag was really that heavy? I said I was recovering and I just need an extra push once I lift it up into the cabin. In the end she did help but i did not appreciate her attitude and felt disappointed my whole flight."
Cons: "It is really good experience. All the flight attendants are good"
Pros: "1) Crew very personable and accommodating 2) Food was good 3) Arrival on schedule 4) Entertainment system provided lots of choices 5) Baggage arrived in reasonable amount of time"
Cons: "1) Economy seating was cramped (long-haul flights should have more spacious seating) 2) Crying babies made flight almost unbearable 3) Process of leaving the plane took too long because only one exit door was used 4) Departure delayed by 35-40 minutes (made up in flight)"
Pros: "Hard to find lounge for bclass users"
Pros: "Crew is big on service and being true professionals. Always smiling and being attentive"
Cons: "AC works when wheels are up and engines kick in. So its stuffy whilst on the ground"
Pros: "Everything was outstanding. The cleanliness of the airplane, the food, the friendliness of the crew, I just can't say enough good things about my experience flying on Singapore Airlines."
Cons: "Food wise can be improved. But for flight meat from ecomnomy class; it's considered good enough."
Pros: "Everything else was good"
Cons: "Old aircraft with tired looking seats."
Pros: "Professionalism and friendliness of crew"
Cons: "Seat not great for my length even though it was business class"
Pros: "As usual, plane is in good shape and crew are well trained. Nothing wrong with all the basics, but Singapore Air has definitely lost its lustre."
Cons: "For heaven's sake, please don't announce a boarding procedure and then not follow it. If you want to have a free-for-all rugby scrum to get on the plane, so be it. But don't announce boarding by rows/groups and then not make even a lame attempt to adhere to it."
Pros: "Clean ,on time"
Cons: "The movies were not updated"
Pros: "I am still trying to find my bags. I missed my connection and Jet Blue made me stand in a line to get rebooked for 7 hours. Unprofessional, uncaring. None of this was my fault but everyone who represents Jet Blue treated me as if it were. Never again"
Pros: "Great food and plenty of movies. Friendly crew"
Cons: "Everything was excellent - your system did not register when I clicked excellent for each category"
Cons: "Allow passengers to select their seats when paying for a ticket."
Pros: "Very happy travelling with this airline"
Cons: "Boarding was chaotic, the gate agent did not call to board by group number"
Pros: "- The check in and seating went smoothly. The sign w/ designated boarding seat numbers worked well. - Crew were helpful and professional."
Cons: "- Entertainment system may need to be upgraded. - Food was a hit and miss. Perhaps, providing more fruit rather than cake or pudding may help improve the experience."
Cons: "No WIFI in First class."
Cons: "Services can be better"
Cons: "Delayed, lack of information, uncomfortable seats"
Cons: "More options for music and movies."
Pros: "Yes crew was very hosptile."
Cons: "Board royal silk/biz class first because so they can store their bags first and not have to fight with passengers from exonomy trying to pass them at same time. Very annoying and slows down everyone boarding."
Pros: "Crew was great, very polite and attentive."
Cons: "Give pillows to economy seat."
Cons: "All good"
Cons: "The food selection. Pre-Packaged and snack from Bangkok in business class is a bad idea"
Pros: "Means of transportation in Bangkok is well organized and very accessible."
Pros: "The crew were faultless; looking after your every need - food choices in Business superb. And time for rest."
Pros: "Everything was excellent."
Cons: "No problems!!!"
Pros: "Overall, inflight service good except chief purser at the front of the aircraft rather arrogant. Others helpful, on delighting the a/c, ground staff helpful."
Cons: "All ok."
Pros: "The movie"
Cons: "Late again byt not much"
Pros: "Quick loading"
Cons: "Late luggage to the carousel by over an hour"
Pros: "Friendly crews."
Cons: "In-flight entertainment set not working."
Cons: "No where to charger my phone."
Cons: "The entertainnent system never worked, even after rebboting"
Pros: "According to the price, services was perfect"
Pros: "On time"
Pros: "Spacious leg room when seat is in an upright position"
Cons: "Headphone connection was bad. Crackling sound was constant...at times lost sound completely."
Cons: "Backpacks do not fit under the seat infront of you."
Pros: "The staff were great but couldn't rectify the entertainment."
Cons: "No entertainment as the movie wouldn't play or watch anything else."
Pros: "Nothing - I had to cancel from China - took time. I then booked myself"
Cons: "film choices, old or irrelevant or American."
Cons: "a crying 2 year old = no sleep, even with ear plugs"
Cons: "Guy was snoring like a wild animal."
Cons: "Waiting line for immigration at Manila airport"
Pros: "شكرًا لكم كانت رحله جميله في الوقت المحدد والمعامله الطيبه التي وجدتها من بوكيت الى العاصمة بانكوك شكرًا لكم مرة ثانيه"
Cons: "كل شي كان ممتاز"
Pros: "747, beautiful people and views"
Cons: "Unfortunately, the flight has Chinese tour groups. They are noisy and no manner. BTW, cabin crew handle them very well."
Pros: "Courteous staff at the counter and aboard."
Pros: "New A350 aircraft"
Cons: "The outside camera stopped working"
Pros: "There was no provision of snacks for vegetarians.we being members of frequent flyer club should have been treated with care and air hostess curtly responded only chicken and nothing else Felt as if we were beggars in expecting hospitality.Giving one star as zero star not possible.Will think twice before flying again with the said airlines again."
Cons: "Long baggage wait time"
Pros: "New aircraft"
Pros: "I would fly with them again"
Pros: "All the crews were so nice and I always got perfect inflight services."
Cons: "After boarding, it took 40 minutes to get ready to take off. Weather was hot at that time."
Pros: "It’s hard to say what was good, because everything was sub-par. I would say I liked nothing, except that it got me to where I needed to go. Would I pay for this again? Economy, maybe. Business? No way."
Cons: "Everything. I was flying business so the standard must be higher. Specifically? Bathrooms. Replace eather-worn chairs. Leather retains heat making the whole chair hot. As someone who finds everything cold, this was unbelievable; flight crew (rude & bossy, not international standard); seat positioning (your seat mate has to climb over you); meal (feels like an economy meal put on silverware); the pilot! did a hard brake on the runway, sending loose items flying; I really have nothing positive to say about Royal Jordanian, except that I would be happy to avoid them again."
Pros: "Super seat"
Cons: "Audio selection"
Pros: "Food was wonderful. Seats in Crown class were very comfortable. Crew was excellent."
Cons: "Avoid flight delays in the future and respect the flight schedule"
Pros: "Seats were really good and the crew hospitality was awesome"
Cons: "Dirty bathrooms!!!!!"
Cons: "They must have minimum 2 main meals and the third sandwich. They must have drinks between the meals. They must tell the passengers what next when there is a problem."
Pros: "The flight was great. The crew was wonderful as we were traveling with a wheelchair. I will definitely fly Royal Jordanian again."
Cons: "The flight was awesome. Keep the good work."
Pros: "The seats, staff and food were great!"
Cons: "I was traveling with a resin in a wheelchair and it was a little chaotic"
Pros: "crew was just normal, seat was fine, not comfortable"
Cons: "first flight was 4 hours late, resulting in potential missing connection flight. had to change reservation & arrive super late"
Pros: "The seat was comfortable, lots of leg room in the bulkhead area. I was able to sleep in spite of daytime travel because the crew kept the cabin low-lit. There were snacks and drinks available in the galley throughout the long flight."
Cons: "The flight attendants were not very friendly, just “did the job”. The overhead lighting was focused on passengers’ heads, not on the lap area/tray table area where it’s needed. The bathrooms weren’t maintained during the flight—out of toilet paper, poop & urine on the seats, overflowing trash bins."
Pros: "flight was fairly empty, so very comfortable seating as nearby seats were not occupied."
Cons: "everything was fine -- now the departure and connection to another flight was NOT NEARLY AS SMOOTH !!"
Pros: "Crew was helpful"
Cons: "Flight delayed over 1 hour, plane change so my paid seat was no more, screen does not work"
Pros: "All was good"
Cons: "The Bus at Arrival to Dammam Airport"
Cons: "Seating too tight and close three people sit there arm on each other because no room similarly distance between row is also close food tray falls over"
Pros: "Boarding was no frills and quick, service onboard the plane was an orange juice, however, it’s a 45 min flight and didn’t expect much else. No entertainment onboard."
Cons: "This grievance has to do with AMM airport. If you have a connecting flight, you will have to clear customs with your hand luggage and go to departures, you will have to go through security checks again and passport control, our connecting flight was 35 mins from arrival and we had to run to make it."
Pros: "The flight the plane the staff on plane the food the entertainment"
Cons: "waiting lines to get into the gates and passport checks for departure. it was too long and mis-leading since the machines were not working eventually had to go to a manual check (not machine) and almost missed the flight. It's bad management of the Ben Gurion Airport."
Pros: "The flight the plane the staff on plane the food the entertainment"
Cons: "Inspectors checking your personal hand bag with gloves on their hand getting into every pocket."
Pros: "The plane was modern and clean. The crew were very welcoming and professional, and the food quality was excellent."
Cons: "They had outsourced their checking in to a new company that had no idea how to manage it causing a significant departure delay."
Cons: "the food is very poor. it's time to to change it."
Pros: "I was quite happy with the space the seats offered in coach! I stand 6'2" and I was quite comfortable. Even when the person confront of me tilted there seat back I still had room to stretch my legs for our 10h journey home. I was also very happy the ticket I had purchased came with a complimentary stay at the airports hotel and a free meal. This was fantastic considering my layover in Amman was 11hs. It was very clean & the staff were very helpful and polite."
Cons: "Not having the option of which meal I would like. They just popped down infront of you what ever they grabbed ."
Cons: "The seats were not comfortable. No entertainment. It was a horrible experience. RJ should simply retire their embraer aircrafts"
Cons: "They wont let us pray. It's a Muslim airline. And yet they refused us to perform our obligatory prayers. Also we had ordered special meal for all 5 of us. We only got 3."
Pros: "Easy check in, aisle comfortable seat. goid entertainment."
Cons: "The crew were nice and friendly but they woke me up 3 times (for hot towel, food...). Preferred not to get hot towel or food and keep in sleeping"
Cons: "After we landed, me and my wife had to wait for 2 hours to get our luggage. Once we arrived home and started unpacking, we realized that the one of the suitecases must have been opened, as we found one piece of a pair of shoes that does not belong to us, one of the plastic bags in our suitecase was torn, my wife’s makeup was thrown apart in the suitcase and 3 of our perfume bottles were missing. I’m not sure if they were stolen or were misplaced during the most incompetent and disrespectful suitcase search ever. We were really disappointed and felt violated."
Pros: "Staff very friendly"
Cons: "Poor food no coffee or tea for breakfast"
Cons: "Flight attendants was a bit rude and not nice to passengers. They do not treat fairness to everyone and not cautious with their actions. I asked for water to one of the guy flight attendants and he did not come back."
Pros: "The flight was on time and arrived early"
Cons: "The plane is old. Even though I was flying business but they need to renew their short and medium range aircrafts"
Pros: "Crew provided better service than crew flying in to Amman"
Cons: "Boarding, food, and entertainment are three areas need major improvements. One other notice, one of the rest rooms was broken already before take off from Amman."
Pros: "Space in the airplane Great service Multimedia system"
Pros: "Schedule was on time On departure crew were courteous"
Cons: "Lack of cleanliness, the crew did not walk the isles to take the rubbish from the passengers They did not pass by to sell duty free goods It would be nice if they upgrade free of charge frequent flyer members to business class when there are empty seats"
Pros: "Crew members were very nice to an old lady and i saw how well they took care of her"
Cons: "The agency to which kyak has directed me to purchase the tickets. They have lots of restrictions that could have turned my trip bad. I was very septic when i read their conditions for flight changes and process of registering credit catds. I don't recommend that kayak maintains this agent . Actually i have never purchased a ticket throgh them. That was the fist and last time"
Cons: "I didn't like my treatment in the airport by RJ staff. They had initially told me I would have a hotel to stay in during my layover, but upon my return trip, I was told that I could not get a hotel. They had a policy in place that stated since I could have taken a later flight, they wouldn't compensate my hotel... but I had never been told that, otherwise I would have made other arrangements. I had to be out of Iraq at a particular time, and leaving any later simply wasn't possible. The staff was uncaring, and unfriendly throughout the entire process."
Pros: "Crew was very friendly and attentive, food was good, seats are comfortable - great flight!"
Cons: "There are not enough bathrooms on the large plane so there often were 5 people in line"
Pros: "Crew was very friendly and attentive, food was good, seats are comfortable - great flight!"
Pros: "Great check in service, inflight and swift luggage claim in Amman."
Cons: "Not very considerate ground crew/handling staff. Appears they got a kick out of teasing the dog while in it's inclosure, both in Beirut and Amman."
Cons: "For no reason the my flight was canceled I was lucky to check my email before arriving to Airport to manage new booking through other website , the massage I got is address error where I'm sure it was a corrwct address for my credit card"
Pros: "I like the selection of movies and the timing of the meals and snacks. A great crew did a nice job bringing around water, etc. They picked out a real nice seat for me on the way back home. Middle aisle and no one else in the row so I could move to the middle when the lady behind me kept on kicking the back of my seat. (-: Compared to other flights the RT price was reasonable and I could go direct from NYC into Amman."
Cons: "Speaking English only made it hard at boarding to know what was going on but when I went up, I still didn't know if it was my turn or not, the smiled and waved me on."
Pros: "Excellent service"
Pros: "good service with a friendly crew. clean and comfortable."
Cons: "the food is not good at all (i had the vegetarian meal). the bread roll had mold on it. I would suggest boarding according to seats. when boarding all together you get stuck in line before and inside the plane itself."
Pros: "Accurate Departure time"
Cons: "No gift shop"
Cons: "Plane was empty and yet they charged outrageously high price. Compared to the service, the flight isn't worth the price paid."
Cons: "Upgardin to business was not upgarding.. it was steeling money for the price for one way was as roundtrip"
Pros: "Crew are professional and courteous."
Pros: "empty seat beside me. getting extra peanuts and coke from the cabin steward"
Pros: "The was extraordinary nice"
Cons: "Three of four flights were delayed"
Pros: "Terrible airline company. It’s a ripoff!"
Cons: "Honesty. Ripoff!"
Pros: "The crew was very friendly and attentive."
Cons: "Can’t think of anything"
Pros: "Great seat and crews"
Cons: "A330-300 is nice"
Cons: "The entertainment unit was constantly malfunctioning"
Cons: "The selection was rather dated as I travel very frequently I noticed it. Otherwise it would probably be fine for most"
Cons: "Business class in 737 is limited, recline only but seat was spacious and comfortable"
Cons: "Not being cancelled and delayed"
Pros: "Airport, sea side"
Pros: "The MAS stewardess was really nice & helpful"
Cons: "Everything was perfect"
Pros: "Window seat was good for enjoy very wonderful outside view."
Pros: "Some staff were good others could not be bothered."
Cons: "Nicer staff"
Cons: "No seat back entertainment. Very old plane."
Pros: "On time"
Cons: "No control of children on group tour, allowed to yell and run around. Express Immigration pass not available"
Cons: "I haven't even made it to my destination yet."
Cons: "The pre boarding security was a mess and poorly managed in Kuala Lumpur."
Pros: "Everything. Just a simple, very short haul flight: nothing too complicated."
Cons: "There was nothing to fault."
Cons: "They changed my seat without telling me and the new seat has a faulty video monitor and also a faulty USB port.. no compensation received.. terrible airline"
Pros: "Overall is great"
Pros: "The food was good on this flight . The entertainment was good I managed to get a good sleep as well."
Cons: "The beer offered was in a pre poured glass I could have asked for a beer from the drinks trolley however i wanted a vodka and tomato juice I couldn't see any so didn't bother asking"
Pros: "I was surprised to board an A380 to fly from KUL to BKK"
Cons: "In Bangkok we had to get off on the field to board a bus"
Cons: "Similarly delayed departure and arrived at HongKong over 11/2 hour later- poor service!"
Cons: "Seat back didn’t stay upright so it was uncomfortable when I wasn’t trying to sleep."
Pros: "Very quick transfer of my luggages in KL"
Cons: "Incorrect information of boarding gate reflected on the boarding pass for the third time already. And to make it worse, this was the most difficult problem that me and my friends encountered throughout all the flights that we took. We nearly miss this flight as we actually went to the boarding gate that was reflected incorrectly on our boarding pass as stated earlier. There was also an unannounced delay. Flight estimated departure is at 1720HRS, but the flight only took off 1750HRS."
Pros: "The cabin crew."
Cons: "Again, incorrect information of boarding gate."
Pros: "Attendants were kind."
Cons: "Frequent delays to flight timings, and it was hard to find where the flight gate was as I couldn't find one on the screen. It was a little bit crowded. No food was given (probably because it's only 50mins flight but I wished there were snacks or drinks given for us)"
Pros: "Can’t find anything good."
Cons: "The airline is protected by the government. Hence there is no motivation for them to improve. This airline is my last choice. My biggest dissatisfaction is the hospitality shown by the crew.. not sincere and in some cases rude... is this the MH - MALAYSIAN Hospitality that they keep advertising? Very disappointing.."
Pros: "Attendants were very good"
Cons: "12 hrs in the air!!!"
Pros: "Most of it, especially having a meal on such a short flight."
Cons: "Could do with more legroom, tall people exist"
Pros: "The boarding is a bit mess up as it was delayed by Malindo Air which share the same gate, I wonder Malaysia Airport authorities has run out of resources why cramp 2 airlines in same gate departing 30 minutes apart, crew is OK seats is comfortable but landing is quite uncomfortable"
Cons: "Boarding and landing"
Pros: "Avoiding the huge queues (lines) in Asian airports is worth gold. Bz class travel on the KUL-BKK sector on Malaysian isn’t great but avoiding the queues at both ends makes it all worth it"
Cons: "my bag failed to arrive in bkk till next day and had been broken into at kl airport .bkk said this happens every day at kl never fly malaysia again!."
Cons: "Bathroom line"
Pros: "All aspects were fine. Weather caused a delay for landing of ore than 45 minutes, but not airline's fault."
Cons: "2h+ delay"
Cons: "Had to change gates last minute in Kuala Lumpur. Since security is at the gate, that meant going through security twice. When we went to the new gate there was much confusion among security staff as they were not informed of the gate change."
Pros: "Movie story"
Pros: "Boarding was easy with less passengers."
Cons: "The magazine in my seat pocket was dirty. The seat cushion seemed not clean. There was a greasy spot not cleaned."
Pros: "Malaysia airlines has some of the most beautiful women working for them. Most curteous, kind, and very personable. Beautiful. Beautiful. Beautiful"
Cons: "The long layovers with no hotel voucher from Malaysia air. That would be a big help especially for me since I travel alone. And not to familiar with hotel locations, taxis. I am concerned about my safety in another country..."
Cons: "No alcohol"
Pros: "Clean plane. Nice staff"
Cons: "Got stuck by lots of crying kids."
Pros: "The ice cream is a pleasant surprise."
Cons: "prepacked juice. Could be more option."
Pros: "Flight to KUL from BKK was a fairly new 737 and had a new entertainment system. It was clean and looked well maintained. Nice ride."
Cons: "Return to BKK from KUL was on a 737-800 that looked like it was ready for the scrap heap. Very dirty even on the outside of the plane. The backs of the seats were torn and spots from drinks and dirty hands on the backs of the head rest. All the magazines were WELL worn and one had gum between the pages. The table top had part of a meal left on it."
Cons: "boarding was awful 1 hour late and no information provided to waiting passengers staff nasty and indifferent and/or uninformed about what was going on"
Pros: "Was a little better but never flying that airline again"
Cons: "The airline lost our backpack raincover and did nothing to help find place a claim"
Cons: "Better veg food, Ask and provide water to drink when flight is 10 hrs long. Not just provide lunch and dinner."
Cons: "Staff behavior & regular check on entertainment system as my screen was not working in 9 hr long journey"
Cons: "Better seat"
Cons: "Nothing comes to mind"
Pros: "The airline was quick to give vouchers for food and hotel when flight was delayed by 5 hours. They were also efficient in rebooking missed connecting flight."
Cons: "On top of a five hour delay that got me to my arrival point 14 hours behind schedule, my two checked bags were also lost and have not been found up to two days later. The food was like being on a Delta flight, and the entertainment screens in my entire row would not work, nor did many others."
Pros: "Excellent crews"
Pros: "on time"
Cons: "they woke me up in the middle of the night to give me food.."
Cons: "Flight was delayed by nearly 4 hours due to a cargo loading issue in Mombasa. Communication from Ethiopian Airlines staff regarding the issue & delay was very poor. Passengers were becoming very anxious and tense regarding the flight, if it would depart, and the safety of the plane. Improved communication from the Ethiopian Airline staff would have gone a long way to calming the situation and reassuring passengers."
Cons: "Unsufficent information about boarding ..I missed my flight I will never use this service again ... complete waste of time"
Pros: "The ravioli was great, some of the other food was not great. Otherwise, the flight was easy."
Cons: "More entertainment options, the movies and TV shows offered are not varied or very good."
Pros: "The crew were quite homely."
Cons: "The orderliness during boarding needs more work"
Pros: "luggage take time to receive , over 1 h"
Cons: "luggage tale long time to receive"
Pros: "Everything was great."
Pros: "Liked the peaceful plane ride and room"
Cons: "Not being told why we were delayed or why we were going to be late. They told us over loud speaker and was not loud enough."
Pros: "Lots of leg room, pillows, blankets..."
Cons: "Breakfast was cold and runny eggs, not so nice. And no vegetarian option offered."
Pros: "Cheap fare, no frills."
Cons: "Too hot, crew isn’t friendly (could be cultural difference), jam packed flight with tons of small children so was unlikely to ever be super pleasant."
Pros: "Good crew, service."
Cons: "I chose a seat with no one in my row (because I knew the flight would not be full) and yet somehow two others got assigned to my row after. There was no need to cram us all into one row when the whole plane was empty!"
Pros: "Friendly crew"
Cons: "Good not that great - a suggestion - why not something like fresh bread (sandwiches) with cheese and tomato on it - bread often not so fresh"
Pros: "Seats are delapidated and food is ok!"
Cons: "Crew were very good"
Pros: "Excellent food, very friendly and helpful crew e"
Cons: "Entertainment center did not work Limited storage place in business class for items like mobile devices etc"
Cons: "The crew kept on supplying 3 passengers with beer and wine, who obviously had too much to drink already and were obnoxiously loud and disturbing the flight."
Pros: "nothing was exceptional good."
Cons: "luggage did not arrive. airport services were not good."
Pros: "The price"
Cons: "Check in was a joke in Dublin, only 22 pax and they did a full team talk to start despite everyone bein there. In LAX they parked the plane in the middle of no where, and waited 30 mins before debark started, as the plane was so far away the terminal it took an hour for the bags. Food was horrible on both flights"
Cons: "The headphones weren’t working and boarding at Addis was very poor. They should have more personal when checking before the Gates"
Pros: "Comfortable, excellent service"
Cons: "Nothing - everything was fine."
Pros: "The crew where very pleasant & the service on the plane was good"
Cons: "A small plane and not enough leg space, you could not choose your on movie, didn’t have much choice of the meal that was served"
Pros: "The hospitality"
Pros: "The worst airline company I've ever used"
Pros: "the air craft was very good and the comfort is good no complain..."
Cons: "i did'n't like some of the cabin crew the way they are ....and am very disappointed from kinshasa to my check in i did ask a lady about my bag, she told me i will get my bag to cape straight, and i did ask her two times about the bag, she keep saying the same thing i will get my bag to cape town, so until now i haven't find my bag yet, the number they gave me from the airport no body pic up the phone, so i don't know what i can i do to get my bag......if you can hep me in this mater please contact me on my email or on my cell number 0027 78 470 6195. thank you your best regards."
Pros: "Food was fantastic for such a short flight. It essentially ticks most of the boxes I would be concerned with for a flight of this length."
Cons: "Got an exit row seat so plenty of room but the seat itself is simply uncomfortable."
Pros: "I like the entertainment,but the quality is not quite good in Amharic part."
Cons: "The food is very bad."
Pros: "On time."
Cons: "Dirty bathrooms, mediocre entertainment."
Pros: "הצוות היה נעים, רגיש ואדיב"
Cons: "האוכל לא היה טעים או מגוון, חסרו ירקות טריים או פירות מרעננים , האוכל היה מבוסס על פחמימות לא היו אזניות זמינות, לא הוקרן מסך של מסלול הטיסה , ונתוני הטיסה,"
Pros: "Sleeping most of the way"
Pros: "Very helpful, attentive and kind cabin staff."
Cons: "Somewhat dirty ( and smelly ) aircraft even though they are a very new fleet. Some seats had strange patches and stains. Overall cabin experience can be improved in terms of hygiene and food quality ( food was mediocre or slightly worse). Seat ahead reclines almost too much into personal space in the new 787 aircraft. The LCD displays don't pivot so it's virtually impossible to view the entertainment when the occupant of the seat in front fully reclines ( a somewhat irritating issue on a long flight )"
Pros: "Great prices, and helpful staff"
Cons: "The food was mediocre, almost poor."
Pros: "It showed a decent tv show but the intercom kept interrupting"
Cons: "Delays leaving, delays arriving, the plane felt dirty"
Pros: "I liked the interaction of the cabin crew with the passengers. They were helpful and responsive."
Cons: "I was disappointed with the limited entertainment options on board. Also, the boarding was a bit hectic because of the congestion at the airport but I reckon that is not the fault of the airlines."
Pros: "Comfortable. Crew excellent. On time. Efficient on boarding and landing - good information throughout"
Cons: "Addis Ababa airport very crowded with no seat available for five hour stopover. Food outlets limited"
Pros: "Apt to time"
Cons: "I was very cold cos i forgot my jacket. I requested for blanket from different attendants but they never gave me one. They would respond ok but never got back to me. One told me they were looking for blankets and will get me one when found. They were all so busy with food matters. To my utmost surprise after several hours when they were done with food matters blankets began floating around in their numbers. I was really really sad"
Pros: "The crew very kind and made me feel comfortable"
Cons: "Old 767, with not comfortable set up and no individual TV set."
Pros: "Boarding was quick, airport staff doing a great job, cabin crew friendly, entertainment just okay."
Cons: "Poor variety of food, it's either take it or leave it! Make sure to order your food while booking or get ready to suffer!"
Pros: "The inflight music (tons of awesome Ethiopian music, from jazz to pop) and solid Ethiopian beer."
Cons: "The boarding process was cumbersome but I think that's because of the airport not the airline."
Pros: "The comfort of the plane and the flight was pleasant"
Cons: "There is racketeering syndicate in Guangzhou Airport exploiting passengers only on ETHIOPIAN AIRLINE after check-in."
Pros: "The crew were excellent especially lead hostess. I liked the comfort n entertainment very much."
Cons: "Vary the snacks to include fruits. Include warm drinks like water during meals."
Pros: "The service inside"
Cons: "At Addis the waiting room was so crowded and did not understand the announcemnets."
Cons: "Escalators at the airport were spoilt. Rude crew before boarding."
Pros: "The flight left on time and got to Addis on time. Flight attendants were excellent in service."
Airlines flying to Bangkok Suvarnabhumi have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Bangkok Suvarnabhumi
Masks required on board, masks provided on flights to Bangkok Suvarnabhumi
Social distancing seating
Middle seats unavailable to book on flights to Bangkok Suvarnabhumi
Testing for antibodies, testing for symptoms for flights to Bangkok Suvarnabhumi
Waiving of change fees. Search flexible flights to Bangkok Suvarnabhumi