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Top 5 airlines flying to Thailand

Scores according to KAYAK customer reviews

8.6
Singapore Airlines
Overall score based on 3,883 reviews
8.8
Boarding
8.5
Comfort
8.9
Crew
8.6
Entertainment
8.3
Food
Airline reviews

Pros: "Smooth boarding"
Cons: "If they could serve a light snack would be good"

Cons: "Rather long wait at business check-in, friendliness there ok, on board service slow with the champagne, old aircraft with old configuration of seats, nothing really bad, but it's not like this that you win an airline of the year award!"

Pros: "Entertainment"
Cons: "Crew miss my drink"

Pros: "The crew service is good. Not great, but still above average from other flagship carriers."
Cons: "The seat (B787-10) is so cramp!!!"

Pros: "The crew members were really nice and accommodating."
Cons: "Need more entertainment selections."

Cons: "Left 45 minutes late though we boarded on time. Pretty bad for a 50 minute in the middle of the morning."

Pros: "Crew were helpful and attended to any needs that we requested. As I am a big person the seat is never that comfortable but Singapore Airlines seating is more spacious than other companies I have flown with."
Cons: "The food was not too attractive, better variety of main meals"

Pros: "Amazing crew! They handled a full flight with screaming indisciplined kids and clueless adults with grace. Entertainment was great as usual"
Cons: "Singapore food and drinks quality has deteriorated significantly. Flights are always packed with uncomfortable seating. These days you get amenities only if you ask."

Pros: "The staff was amazing"

Pros: "Flight time shorter than scheduled. Food good. Crew great."
Cons: "Somewhat limited recent release movies compared to Emirates."

Cons: "NA"

Pros: "Movies selection is great. Seating space is comfortable."
Cons: "Boarding process could’ve been smoother"

Pros: "Amazing services and foods"
Cons: "The business class seat was great"

Pros: "Crew will do anything to help"
Cons: "I was on a nut free diet However they still gave me a ice cream covered in macadamia nuts. Nut free meals were also gluten, vegan etc so very bland"

Cons: "Nothing comment."

Pros: "Average flight"
Cons: "Seats on this aircraft have very upright seats. Not very comfy"

Pros: "Excellent"
Cons: "No complain . It’s singapore airlines and not dirty air India or jet Airways"

Pros: "Crew , announcements were restful , not loud and blasting like some airlines"
Cons: "Nothing Singapore Airline is Super Lufthansa food lousy , late leaving Kuala Lumpur, missed our connection assigned to a later flight, running to catch rescheduled time and changed gate."

Pros: "I like all"
Cons: "Nothing"

Pros: "Service was excellent!"

Pros: "Everything. New plane amazing food on a two hour flight Great new entertainment system on the seat back."
Cons: "A little more leg room."

Cons: "Change the food menu, boring with the same menu"

Cons: "Reservation online"

Pros: "Efficiency, good."

Cons: "Good"

Pros: "Good boarding, good arrival gate"
Cons: "Old plane, entertainment system is very old and screen bad"

Pros: "Boarding went smoothly, crew extremely curtious and helpful."
Cons: "Plane was an older model and I did not have strength to recline seat. Quality of seat back screens poor and hand sets difficult to navigate for a technophobe like Ma."

Pros: "The cabin crew was pretty good. This was the only saving grace in otherwise very poor experience"
Cons: "The flight was delayed by 2 hours and they changed the gate from one end of the terminal (A15) to the other (C1). The waiting area was cramped. This being the home of Singapore Airlines, the way managed this entire thing was pathetic. Boarding announcements were also confusing."

Pros: "Everything from booking, online check-in, self printing of Boarding Pass, BIz Class lounge, Flight. Flight too short (KL to SG) for me to eat and enjoy the inflight entertainment."

Pros: "Everything"

Pros: "Seats are big as old plane"
Cons: "Very old plane, entertainment system therefore very old too. Service was slow, 2 hours after start till they serve dinner, another 1 hour to clear. No special boarding for staralliance gold members"

Pros: "Satisfied and feel good on Singapore airlines, definitely will consider next trip"

Pros: "Singapore Airlines delivers as always. Friendly crew and clean and well maintained aircraft."

Pros: "In general it was all very good - I flew Premium Economy but I didn’t see much difference at all between that and Economy. There was a bit more leg room but that was about it, Having said that Singapore Airlines overall is pretty good - toilets kept nice and clean and everyone well taken care of."

Pros: "The trip was horrible we have to sit separately three places."

Pros: "more room in the seats - excellent hostesses who are so friendly and helpful - lovely food."

Pros: "Very comfortable"
Cons: "I don’t see anything I didn’t like"

Cons: "Cabin temperature too cool"

Pros: "Great service."
Cons: "Disinfectant smell."

Pros: "Everything SIA stood for, we experienced it, despite the unfortunate delay which the ground crew couldn't have done much about."
Cons: "Unfortunate delay caused by technical issues. I'm just glad we found it on the ground, instead of in the air. But the delay was REALLY long."

Cons: "Outdated Cabin Fit Out"

Pros: "The ability to pre-order food helped bud to intolerance of good types. Crew were helpful in getting us off the place first because they knew were were short on time for our connection."
Cons: "Delayed flight meant a stressful flight wondering if we would make our connection. Also the quality of the pilot on the intercom was poor - mumbled and unclear information."

Pros: "Great amount of legroom in the seats we were lucky enough to be granted. Entertainment was good!"
Cons: "Frantic service from crew. They seemed anxious and rushed at all times. Food was also very average."

Cons: "Delayed 2 hours behind schedule"

Pros: "Excellent flight experience"

Pros: "We love Singapore Airlines, seriously it's not hard, you just have staff that care, clean comfortable air craft, good inflight entertainment. Are you listening American and British Airways?"
Cons: "Please move this service to DFW and displace the rubbish transatlantic service that is there"

Pros: "I haven’t flown Emirates, but SQ beats the many others I have flown by a significant margin—especially the Chinese airlines, but also all major US airlines, JAL, Korean, et al."

Pros: "Modern aircraft , nice crew"

Pros: "The service from the ground crew and cabin crew are very professional. Friendly and very helpful."

Cons: "Trat a great little airport ."

Cons: "Being told to not use phones (in airplane mode) for quite some time before takeoff and touch down. Never been a concern in the past"

Pros: "Flight times are great, and flying from U-Tapao Airport, now that the new terminal is open was so simple, quick and easy. Plentiful cheap car parking available a very short walk from the airport building."

Pros: "Helpful staff, comfortable seating, but then we were both short."

Pros: "well organized no hassle at check in"
Cons: "food"

Pros: "Easy all round"

Pros: "Everything was perfect. Crew was nice."
Cons: "The one think i could think of is if the plane was a little bit bigger."

Pros: "The crews made good service."
Cons: "Passengers should select more juices in a service"

Cons: "We got stuck sitting by an obese intimidating man who rs Sat in one of our seats rather than the middle seat he was assigned. So intimidating, did not feel comfortable addressing this with the stewardess"

Cons: "Great meal service! Seats very comfortable and lots of leg room. Highly recommend ++"

Cons: "Everything was good for the most part. Seats are a little cramped so it is one arm rest per person."

Pros: "I liked that they even offered food on a 1.5 hour flight. Appreciate that"
Cons: "N/a"

Pros: "Super quick flight - 40 minutes but they still passed out a snack which was a pumpkin pastry and a full bottle of water with coffee or tea. I didnt expect it but was appreciated!"

Pros: "Efficient crew with Thai graciousness, good service, unexpected snack and beverage service, on time departure."

Pros: "Served food even on a short flight and the crew member are very nice!"

Pros: "Good leg room in economy"

Pros: "The crew was amazing. The staff at ticketing was incredible."
Cons: "The problem was with the lady at the transfer desk from international to domestic. Usually this is the simplest part of the process, but she refused to help and insisted I go through the ticketing and immigration at the main terminal, even though I often have my ticket printed there at the desk."

Pros: "The crew saw that we couldn't order a vegetarian meal, so they brought us a couple extra fruit salads which was very thoughtful."
Cons: "Web site did not allow us to select a special meal; it said that we are not eligible ( never saw that before)."

Pros: "Food catering during the short flight. Attentive staff and easy boarding."

Pros: "Attendants are very courteous and professional. They served a hot meal within 30 minutes of take off."

Pros: "All Ok"
Cons: "Everything ok"

Cons: "Our flight from Chiang rai to Bangkok was s delayed. In Bangkok we did not get any help to find our connecting flight to Phuket. We had to run to get to the departure gate. In Phuket we were told that our luggage were in Bangkok..... ."

Pros: "Lovely fresh sandwich, water and tea on a 45 minute flight."
Cons: "Maybe offering a juice."

Pros: "Food snack / water is a plus."
Cons: "Long wait and delayed. Better support on ground at destination. A bit confusing overall"

Pros: "I understand that Jet Airways has its own problems to sort out. Nevertheless, I think they make an excellent effort to make sure that passengers are comfortable and looked after well. All in all, while standards may have dipped a bit over the years, I'd still fly this airline, simply for their staff, who I have always felt were warm and courteous. Always."
Cons: "Still can't figure why they would use a 737. Why not deploy the newer aircrafts on international routes. That way, I can avail of their in-flight entertainment on my mobile or tablet, if I could only recharge it onboard. Just minor grouses, but still grouses."

Pros: "transfer at Suvanabum Airport - Male - Bangkok - Phuket easy and convenient as transit is used"
Cons: "boarding at Male was confusing as gate changed without getting notice and there was a delay of 20 minutes ... as well as at Phuket without announcement"

Pros: "Because the plane was not full I can to change my place easy"
Cons: "The plan was pretty old but the price was cheaper so it’s equal"

Cons: "On arrival to Chiang Mai our bags were missing. Lady confirmed it was left in Bamgkok, very polote lady. But after the bags got dropped off, there was a notice of it being discoloured from being scraped and damaged. It also has a bad stench amell on it and am very disappointed that this happened. A glass item broke in the bag but this my problem as wasnt properly sealed but goes to show the very rough handly my luggage had. Would be in question if we use Bangkok Air if this is a typical situation. We hope something is compensated for this mishap."

Pros: "Small plane but wasn't full. No one sat in seat next to me. Friendly attendants."
Cons: "Freezing cold. Small prop plane wasn't at gate. Had to take a short shuttle ride from gate to plane which was on runway."

Pros: "Efficient and friendly service. Great experience. Loved it"

Cons: "Delay"

Pros: "Food on a one hour flight? Wow. Drinks coming out fast as well as food."

Cons: "sent our bags to the wrong city... couldn't get them until the next day. crew wouldn't tell us what was happening and the flight was delayed several times"

Cons: "BA left all the passengers stranded on the tarmac between the terminal and the plane for too long, some people looked like they were going to pass out."

Pros: "The food is great. Even for a 50 minute flight, we had a delicious noodle shrimp dish! Nice generous serving of OJ in the morning along with a large bottle of water!"
Cons: "Whoever looked after my luggage threw it so hard that it snapped the handle on the inside, so it makes it almost difficult to insert/withdraw the handle now from the bag. Very annoying!"

Pros: "Bangkok Airways inc is Thailand’s best domestic carrier. Their Koh Samui airport is just magnificent"

Pros: "I was given a free pass to wait in the dedicated lounge where there was good Wi-Fi and a selection of free food and drinks. The boarding was friendly and efficient and the flight both left and arrived early. The seats were comfortable on this small plane (only 4 seats a row). As the plane was small there was no in-flight entertainment. It wasn't missed."
Cons: "Nothing."

Pros: "all except security"
Cons: "the agent wanted to take away my insulin pens. She asked other agents about the pens, then gave them back I showed my displeasure for management not schooling their employees properly. not ending there I was asked for the boarding pass. It was used to record notations in a log book. I found this upseting. An extremely poor was conducted. I had a bag hanging from my belt, it was never checked. I could have had anything in it. Overall very poor, poor, poor."

Pros: "Spacious cabin, fed even on a short flight. Overall very impressed."
Cons: "N/a"

Pros: "Free food and snacks, good service. No complaints"

Pros: "the food"
Cons: "the delays"

Pros: "All good"
Cons: "Nothing to dislike"

Cons: "Delays meant we were late for appointments"

Cons: "Neither British Airways or my travel agent were able to solve problems created by British Airways 2 delayed flights meaning I could not make the meetings for the trip was planned and therefore I missed the flights and the meetings. Both British Airways and the Travel Agent said the other party were the ones to solve the problem"

Pros: "Process of boarding bags and onto the flight was super quick."
Cons: "There was a little turbulence that lasted a few minutes and so they cancelled in flight meals meanwhile the air crew continually walked up and down the isle during the entire flight, at the end of the flight, NOR AIR passed on to passengers a 90ml bottle of water. Absolute no air conditioning in the cabin whilst we all sit ready for take off for 10 minutes and it's 37 degrees outside. No consideration for the well fair of it's passengers at all other than showing us the evacuation procedures. This flight company doesn't do the minimum to look after their passengers."

Pros: "It was all standard, nothing to praise this air line with"
Cons: "It was all standard, nothing to praise this air line with"

Pros: "Food questionable but crew friendly"
Cons: "Had to bus it to the terminal at BKK"

Pros: "Friendly and smiley crews. Smooth checkin and good flight."
Cons: "Nil."

Pros: "Cabin crew is very friendly and host."
Cons: "I checked in online and chose a seat forward possible, but at the airport I received a very back seat. Why check in online if it doesn’t work. Terrible for me because I always feel sick at the back"

Pros: "Smooth and efficient check in counter. Friendly crews."
Cons: "Nil"

Pros: "Crew was amazing"
Cons: "Better cushion for seats"

Pros: "Crew was nice and they tried to board the plane back to front, a strategy I appreciated even if it wasn't entirely effective given the slowness of some passengers"
Cons: "The light colored seats really showed the stains and wear and tear, giving the appearance of uncleanliness even though I'm sure the staff work hard to maintain the aircraft."

Pros: "Aircraft food crew"
Cons: "We can use amenity kit in an ultra long haul flight"

Cons: "Misleading. Didn't accept my frequent flyer Star alliance status."

Pros: "Excellent airlines, clean and comfortable. Excellent staff and service."

Pros: "The food was good and the crew was nice"
Cons: "I can’t think of anything!"

Pros: "Crew was great and seat and availability of baby bassinet was so helpful."
Cons: "There’s really no need for parents to wake up kids every second whenever there’s short turbulences. That’s really disturbing for the parents and children. It’s safety but there’s limits."

Cons: "Planes are old and worn. Design is outdated with cramped seating and aisles."

Cons: "Flat beds in business class"

Pros: "Entertainment system was provided on this flight vs the flight from Singapore to Columbo."
Cons: "Major issue involving booking return flight overall."

Cons: "You could stand a fork up in scrambled egg. Could have built a house with it."

Cons: "Food should improve. Just rice and lentils. Bread had no butter."

Pros: "Entertainment"
Cons: "Seating comfort needs to be better. It was less space for leg and no arrangement to tilt the foot rest."

Pros: "Everything is good"
Cons: "Some plane doesn’t have inflight entertainment"

Cons: "Food was very bad, to say the least. Overall quality is decreasing ever since we started flying Silkair in 2016-17"

Cons: "Singapore Airlines the best."

Pros: "Silk Air Crew is rude and does not like to help passengers."
Cons: "Food could have been better. I requested a vegan meal and got a meal with dairy all over it."

Pros: "Nothing at all."
Cons: "Everything"

Pros: "Nothing. Seat was so uncomfortable that we somehow wanted to reach our destination ASAP."
Cons: "Better seat, better food. Little bit spacey toilet."

Pros: "Crew was awesome"

Pros: "Great crew. Silk Air is budget form of Singapore Airlines. Yet, the first class is better than the first class in US carriers. Better seats."
Cons: "Coffee creamer could be better. Should offer earphones."

Pros: "free tour"

Pros: "Yes&Yes"
Cons: "Entertainment"

Pros: "Not much apart from the fact that we made it to our destination without suffering deep vein thrombosis."
Cons: "Being treated like a sardine. I mean, this trend is becoming ridiculous! How long before we're piled in standing up, like in the subway at peak hour? Two rear toilets for 180 people....poor."

Pros: "What's the point"
Cons: "You get the idea"

Pros: "Excellent service. Flight attendants were very professional! I also enjoyed the in-flight meal."
Cons: "I had issues with the WiFi"

Pros: "Crew were nice"
Cons: "No in-flight entertainment."

Pros: "Smooth short flight. Good service."

Pros: "Very old aircraft rattled through the whole time"
Cons: "There is only one entrence to get in ,the isle is very narrow For a business class very little congested seatsby mistake i left my laptop in singapre air, we immediately notified the silkair agent at checkin even though there was a flight delay and wait they are unable to get it In hyderabad the staff are very slow in response we wasted three days to locate the laptop Overall it is extremely disappointing experience from boarding and post boardin and handling by the silk air office , aircraft, and agents in hyderabad , i wish i reviwed the prior reviews Silk air lost my business never again fly silk air"

Pros: "Comfortable journey"
Cons: "No entertainment system"

Cons: "At Singapore our flight from ICN landed at Terminal 3, our next flight to BLR said Terminal 2 on our boarding pass, we had less than 45 mins to get there but the shuttle was too far from our exit gate at T3. When we still managed to get to T2, we were tills to go to T1, another shuttle - again quite far away, we Ran & made it to our gate on time. Not impressed with the layout and lack of transportation."

Pros: "Space to move around within the seating as it wasn’t a full flight"
Cons: "All good"

Pros: "Nothing to like,we travel with infant,there is no air conditioning in front of the taxi,it's too hot and rear end is ok,cabin crew persons are arrogant not responding,all the infants are exhausted in the taxi...a lady in the board can't breathe properly because of hotness,poor maintenance..."

Pros: "Flight was delayed.by 30 minutes"
Cons: "This is our third flight with SilkAir which was delayed"

Pros: "Silk/Singapore Airlines food is always good"
Cons: "Boarding took ages and then sat on the tarmac for an eternity before take off"

Pros: "The food"
Cons: "Very cramped seating, felt uncomfortable throughout, as the Co passengers arms were touching me, requested to move to another seat. Felt cheated as I had to pay for my seat when there were so many aisle seats empty. Had to walk to the aircraft inspite if requesting for wheelchair. Would have been nice if water was offered when plane took off, rather than passengers having to ask for it"

Pros: "comfort. clean."
Cons: "refreshment."

Pros: "Food and service was good. SilkAir is always our first choice in the region"
Cons: "It would be good if seats had somewhere to hang a tablet"

Pros: "Boarding and flight staff very friendly and efficient. Comfortable flight despite a small amount of turbulence. A good flight despite what I listed in my dislikes section"
Cons: "45 minute departure delay due to technical problem with the aircraft. I enjoyed my onboard meal but my wife did not. Silly Japanese game show as audio visual entertainment."

Pros: "Na"
Cons: "Na"

Cons: "they broke both my suit cases and have not paid for them I will never fly with them again never never"

Cons: "Short flight so we were descending when meals were served. Again no power outlets on the plane."

Pros: "Efficient and polite crew"
Cons: "No power outlets on the plane."

Pros: "Good services from crew."
Cons: "Nil"

Pros: "Good crew"
Cons: "No individual entertainment like behind the seat TV."

Pros: "Everything was so flawless."

Cons: "Food"

Pros: "He service was good"

Pros: "Staff were efficient and boarding was quick"
Cons: "Bad food and no individual entertainment. Worse none of the check in staff offered to help us get through security despite a long line and we nearly missed our flight"

Cons: "Plane outdated and small not very comfortable."

Pros: "Crew and seats"
Cons: "Sound system,, entertainment system should not be turned off 25min before landing"

Pros: "Nothing"
Cons: "Everything!"

Cons: "More comfortable seats."

Pros: "Nothing"
Cons: "Next time give money back to people for cancelling or changing flights. Never flying with Kayak again"

Pros: "Efficient airline, friendly staff."
Cons: "Can't blame the airline but getting through terminals is time consuming in Abu Dhabi. Seats are small and hard but I felt excellent value for money."

Pros: "The crew was friendly and courteous."
Cons: "Make seats more comfortable and food more tasty"

Pros: "Amazing crew"

Pros: "That flight was sublime.The 787 business layout excellent,the crew excellent as well as the food and drinks.Again very surprised after previously read bad reviews...."
Cons: "Again pyjama on business class will have equalised Qatar business class.Well done,otherwise,Etihad."

Pros: "The food was amazing with good And comfortable air conditioning. Cleanliness was maintained as well."
Cons: "The food serving was late it could be more manageable. The leg space is also not comfortable. Also the some seat needs to be repaired as the recliners not working."

Pros: "The cabin crew were excellent"
Cons: "Smaller que in Abu Dhabi at security"

Pros: "Crew, food and beverage"
Cons: "Wifi"

Pros: "Food and crew"
Cons: "Entertainment, comfort"

Pros: "Helpful crew, great bathrooms"
Cons: "More organized boarding & more AC in the back of the flight"

Pros: "Good value for money."
Cons: "Slow processing at boarding with unnecessary additional bag search."

Pros: "Seats are not too tight. Professional crew. Ventilation and overall aircraft comfort was good."
Cons: "Food can be better."

Pros: "they are quiet but not as roomy as i hoped. The food was okay.prices in Abu dhabi are extortionate though for a 5 hr stop."
Cons: "The plane to bangkok from Abu Dhabiis a bean tin cram as many on as you can . the seat sent my backside to sleep for 3 days and my ankles and legs are badly swollen. disappointed and not looking forward to return flights"

Cons: "Poor food quality. When long haul involves 4 flights in total MUCH more variety is required. When the snacks are predominantly cheese based, then that's repeated x4 Entertainment was poor. Not enough comedy, not enough documentaries and again by the 4 th flight, well just try to sleep as you've done all the good movies"

Pros: "Breakfast was slightly better than dinner choice"
Cons: "Window seat is quite cramped and I am not sure why I had to pay to choose a seat before this flight but not for my previous flight to Singapore which resulted in me getting one of the last seats available which was a pretty cramped window seat. Also too many repetitive announcements"

Pros: "Seats comfortable especially when plane not too crowded of course!! Blankets large and warm."
Cons: "Staff could be a bit friendlier Movie choice is ok but could be better Food can be improved drastically and could be healthier options"

Pros: "The crew were pleasant and visible."
Cons: "Food quality was pretty poor. It used to be so good. I had sea bass which was so dry. There were a group of 30 people travelling together. They monopolised the lobby bar and were rowdy and noisy despite requests from the crew. The flat bed is so hard, it needs a mattress."

Pros: "Same as above"
Cons: "Same as above"

Pros: "The flight was not full. . I had 3 seats to myself. So very comfortable and the crew had plenty of time to give individual attention . The flight was very punctual. Arrived 20.minutes early ."
Cons: "The food was a little cold ."

Pros: "The food and the in-house entertainment"
Cons: "My co passengers."

Cons: "The on boarding staff was rude and unhelpful. The seats of the same ticket were not issued aside each other. The food is below mediocre compared to Emirates. Would take Emirates anytime over Ethihad moving forward."

Pros: "Comfort in the plane and hospitality from the crew"
Cons: "Food served during dinner"

Pros: "Clean & tidy planes. Good service. Sufficient legroom for me - I'm six foot two inches tall & the 787 was great. Much more room than the airbus we flew to Athens on from Tel Aviv."

Pros: "Flight cancelled"

Pros: "Crew tried to make the best of the situation. Food"
Cons: "How do you seat my wife, my 2 year old daughter and me all seperatly from each other and since our first flight from London refuse to change our seats for us. Knowing that we couldn’t choose our seats when checking in initially!!! We were not the only ones separated on this trip and we all had to sweet talk each other so we could swap and sit together. This makes the life of the crew so hard as it is not their fault and clearly many people were affected!! Lastly stop using small planes for your Brisbane flights!!!!!!! We pay good money and deserve better. This is not the first time"

Pros: "Everything, the staff were very friendly and helpful, food, flight and boarding was excellent"
Cons: "Nothing"

Pros: "Could not fault anything... great boarding. Service, food and flightsnothing...."
Cons: "Nothing..... the staff could not be more helpful if they tried"

Cons: "Smaller leg room than other airlines"

Pros: "I go an email that this flight has not been purchased. I had to call the company directly to purchase. Kayak website never made any correction in the my trips section. Which made me believe falsely that I have a confirmed booking."

Cons: "It was bit long. Especially long hault at abudhabi."

Cons: "Seat was damaged, not conformed and dirty, like it wasn’t cleand after previous flight. Pillows was used before us. Business calss should be nice"

Pros: "Nothing"
Cons: "I'm not picky with food but the Food was extremely bad tasting and at best tastelesss. That should never be served Anywhere! It was so bad that the first thing I did in O'hare is eat a meal, it never happened to me on an international trip. Drinks (soda and coffe) were limited and there was a shortage in them. Entertainment system was not working Plane was packed, spaces very tight"

Pros: "I liked my seat and the food"
Cons: "I did not like the cleanliness of the bathroom I did not like their entertainment I did not like that the flight attendants were bickering at each other not professional at all"

Pros: "Despite being nearly full it was comfortable. A fair choice on entertainment. Pleasent professional crew."
Cons: "There was a disagreement about my hand luggage. At check in it was agreed I coukd take it on board even though it was 8.9 kilos. Just before security they said no. After going back and forwards it was agreed. No fault of the airline there were several infant children close to my seat. At times it was annoying"

Pros: "Boarding, crew, food remained good. RR clean."
Cons: "Plane older, seats and entertainment worn."

Pros: "SERVICE WAS PERFECT"
Cons: "FOOD WASN'T GOOD"

Pros: "SERVICE VERY GOOD"
Cons: "FOOD NO GOOD AT ALL"

Pros: "The crew were very good and attentive. Fight in both directions was smooth and very comfortable."
Cons: "In both directions, check in took forever and I was unable to check in online beforehand. The first flight, I waited 1.5 hr (perhaps that is the general experience from JFK) and in the other direction, at least 1 hr."

Pros: "Plenty of spare seating. Cabin staff and crew very helpful."
Cons: "Entertainment was dreadful more than 50pc not working. Flight tracker not working. Back of end rear cabin seats some were loose. Dreading return legs of trip."

Pros: "Seats were comfortable."

Pros: "Everything"
Cons: "If anything it would be the terminal 1 lounge at Abu Dhabi airport. It is pretty poor compared to the other lounge."

Cons: "Service was a bit average. Attendants bumping into you... no apologies"

Pros: "Never flying with Etihad before, but it really impressed me with its roomy aircraft, friendly crew, well-rounded and creative e-entertainment and fine food for its amazingly affordable price. I was somehow selected by the airplane for an upgrade flying to Bangkok which even elevate all of my experiences above. A great layover program definitely recommended!!!"
Cons: "Flight attendants in the economy class could be more attentive and walk around more frequently to check up passengers needs and passing out waters. Need more care to the food sanitation especially open water because I had later diarrhea after drinking it. Could be more organized for lining up different seating zones onto the flight, also seat arrangement is a bit off because bothe times I was asked to switch seats for couples and families w kids."

Cons: "Delay of 2 hours in taking g off. We were all about n the plane. Not enough explanation given for this"

Pros: "Entertainment and crew great. Enough food at proper times. Plane clean"
Cons: "Wish they had earlier check in for a 777 flight."

Pros: "I thought 11 thousand dollars for 2 of us to fly was way to dear business class there was not a lot of room. Was my own fault I thought I was going on a380 but I woukd think twice about booking again for that price not worth it."

Pros: "Flight was on time, food was average ."
Cons: "Crew was bit rude"

Pros: "It’s hard to say what was good, because everything was sub-par. I would say I liked nothing, except that it got me to where I needed to go. Would I pay for this again? Economy, maybe. Business? No way."
Cons: "Everything. I was flying business so the standard must be higher. Specifically? Bathrooms. Replace eather-worn chairs. Leather retains heat making the whole chair hot. As someone who finds everything cold, this was unbelievable; flight crew (rude & bossy, not international standard); seat positioning (your seat mate has to climb over you); meal (feels like an economy meal put on silverware); the pilot! did a hard brake on the runway, sending loose items flying; I really have nothing positive to say about Royal Jordanian, except that I would be happy to avoid them again."

Pros: "Great flight, on time, wonderful food and friendly flight attendants"
Cons: "Everything was perfect!"

Cons: "I think the food that I had it is not for human"

Pros: "Super seat"
Cons: "Audio selection"

Pros: "Always fly Emirates they never failed in any type of situation."
Cons: "Was unable to board because my daughter got hospitalized and got 0 refund and offer to rebook more expensive than the amount already payed"

Pros: "Crew was not helpful they also spoilt my luggage"

Pros: "Shashakani ishi nakrd awa la hamwy xraptr bw"
Cons: "Shashakani bardam man ishi nakrd flim yan goraniak gwe bgrin"

Cons: "Keep it up"

Pros: "The flight crew and cockpit crew were amazing and they did their job professional and kindly way."
Cons: "Every thing was great."

Pros: "Seats were really good and the crew hospitality was awesome"

Cons: "Dirty bathrooms!!!!!"

Cons: "They need to revamp business. It’s disgusting and is no longer worth the money."

Pros: "The crew was very hospital"

Cons: "They must have minimum 2 main meals and the third sandwich. They must have drinks between the meals. They must tell the passengers what next when there is a problem."

Cons: "The flight was awesome. Keep the good work."

Cons: "They won’t reimburse us for our flight that they canceled.. HORRIBLE and will never fly with them again."

Pros: "Quick boarding and on time departure and arrival."

Cons: "Evrything!"

Pros: "All was good"
Cons: "The Bus at Arrival to Dammam Airport"

Pros: "managed the difficulties of being redirected without much of a hiccup."
Cons: "no big concerns"

Pros: "nothing. there is no responsibility from voyama towards clients services"
Cons: "every thing"

Pros: "Everything was excellent. After reading some reviews I was a bit reluctant but every was great on board. Great crew with great food."

Pros: "Everything was excellent. After reading some reviews I was a bit reluctant but every was great on board. Great crew with great food."
Cons: "I didn't like how disorganised the on ground staff was when boarding. Also as a family of 7 we should have sat altogether and not scattered around the aircraft."

Pros: "The food and beautiful women"
Cons: "The seats"

Pros: "All are okay"
Cons: "Nothing majer Food is simple - sandwich"

Pros: "Comfortable airplane , good food, nice staff"

Pros: "Boarding was no frills and quick, service onboard the plane was an orange juice, however, it’s a 45 min flight and didn’t expect much else. No entertainment onboard."
Cons: "This grievance has to do with AMM airport. If you have a connecting flight, you will have to clear customs with your hand luggage and go to departures, you will have to go through security checks again and passport control, our connecting flight was 35 mins from arrival and we had to run to make it."

Pros: "I upgraded my flight to business class and I enjoyed it."
Cons: "Nothing"

Pros: "Boarding, flight attendants"
Cons: "Food, cleanliness"

Pros: "I travelled by my myself from Heathrow to Amman on a direct flight. The staff at every stage were polite and helpful, the food and in-flight entertainment were good especially for a 5 hour flight, the seats were comfortable and the toilets clean. Everything was on time and I had no problems with my luggage. I would happily fly with RJ again."

Pros: "Nothing"
Cons: "Entertainment unit had only movies from early 2000 Staff are not friendly at all and the food was a joke for a national airline."

Pros: "Boarding was easy. The flight is extremely short so there is no meal or beverage service."
Cons: "Plane is heavily dated. There were ashtrays in the arm rest. I could smell cigarette smoke during the flight which caused my allergies to flare."

Pros: "Should be there are arrangement for bording we found all the travelers bording on the same time and those people more than on bags and over size can not fit on the cabaint, then the people on front seat can not find space for small hand bag, flight attendant dissapaer all time of travel , children walking inspire of the alarm of seatbeat light ON, toilet are very dirty no body clean it"
Cons: "Like from air lines to check the size and number of bags for the passengers boarding to allow the other to put their bags on the cabaint , and give more instructions for fligth attendees"

Cons: "the food is very poor. it's time to to change it."

Pros: "I was surprised today that they did not bring the Embrer aircraft. When ever that happens, I am delighted. The RJ Emberer is the worse aircraft configuration."
Cons: "The RJ fleet is in need to get new aircrafts and an upgrade of their protect is important."

Pros: "I was quite happy with the space the seats offered in coach! I stand 6'2" and I was quite comfortable. Even when the person confront of me tilted there seat back I still had room to stretch my legs for our 10h journey home. I was also very happy the ticket I had purchased came with a complimentary stay at the airports hotel and a free meal. This was fantastic considering my layover in Amman was 11hs. It was very clean & the staff were very helpful and polite."
Cons: "Not having the option of which meal I would like. They just popped down infront of you what ever they grabbed ."

Pros: "Nothing"
Cons: "The seats were not comfortable. No entertainment. It was a horrible experience. RJ should simply retire their embraer aircrafts"

Cons: "They wont let us pray. It's a Muslim airline. And yet they refused us to perform our obligatory prayers. Also we had ordered special meal for all 5 of us. We only got 3."

Pros: "Easy check in, aisle comfortable seat. goid entertainment."
Cons: "The crew were nice and friendly but they woke me up 3 times (for hot towel, food...). Preferred not to get hot towel or food and keep in sleeping"

Cons: "After we landed, me and my wife had to wait for 2 hours to get our luggage. Once we arrived home and started unpacking, we realized that the one of the suitecases must have been opened, as we found one piece of a pair of shoes that does not belong to us, one of the plastic bags in our suitecase was torn, my wife’s makeup was thrown apart in the suitcase and 3 of our perfume bottles were missing. I’m not sure if they were stolen or were misplaced during the most incompetent and disrespectful suitcase search ever. We were really disappointed and felt violated."

Pros: "On time and very efficient"
Cons: "The food offering was poor"

Pros: "On time and very efficient"
Cons: "The food offering was poor"

Pros: "Nothing to like on this trip"
Cons: "The trip was scheduled to depart at 18:30. Arrived Airport around 16:30 to be shocked that the flight was delayed to 01:50 next day (i.e. seven and half hours). The ground staff advised that the flight was rescheduled to the new timing two days before. RJ ground staff claims that they informed all travel agents of the new timing. I verified with my company and the travel agent and they advised that RJ did not contact them at all. The irony is that I am an RJ Royal Plus Gold Frequent flyer member and RJ has all my contacts details and send me emails and messages all the time, but they fail to alert me at such critical and urgent situation. Most annoying that the ground staff did not even apologize for me and the other passengers specially the European old man in a wheelchair. Instead of arriving Amman at a civilized 19:30 we arrived the nest day at 04:00 next morning. Big blunder Royal Jordanian."

Pros: "Timing is great"
Cons: "We suppose to have a hotel in transit, but they lied to us and asked us to pay 130 $ for that hotel which supposed to be free! The hotel is SUPER DIRTY and is not even suitable to animals. Beside tha you have to pay for food which is very limited and very bad taste. After we reserve the hotel, we had to wait 3 hours until the big lazy boy to come over and escort is to the hotel shuttle. Over all, was the worst experience for me and I will NEVER EVER try this airlines again."

Cons: "zero entertainment..the worst movies and music mix..not enough food"

Pros: "All"

Pros: "Staff very friendly"
Cons: "Poor food no coffee or tea for breakfast"

Pros: "Good service, comfortable aircraft and very good info entertainment"
Cons: "Waiting to take off from Heathrow airport."

Cons: "They lost my bag"

Pros: "For the first time I was not woken up for dinner"
Cons: "The aircraft is really old..."

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