Daily cleaning, installation of cabin HEPA filters on flights to Switzerland
An average direct flight from Malaysia to Switzerland takes 28h 05m, covering a distance of 10195 km. The most popular route is Kuala Lumpur - Zurich with an average flight time of 17h 10m.
The cheapest ticket to Switzerland from Malaysia found in the last 72 hours was RM 722 one-way, and RM 1,738 round-trip. The most popular route is Kuala Lumpur Intl to Zurich and the cheapest round-trip airline ticket found on this route in the last 72 hours was RM 1,788.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a given destination and date is likely to change within 7 days, so travellers know whether to wait or book now.
Scores according to KAYAK customer reviews
Pros: "Smooth boarding"
Cons: "If they could serve a light snack would be good"
Pros: "Crew could have been less rude"
Pros: "The crew was very polite and very helpful. Boarding process was smooth and easy, however, the Singapore airport has security checks at every gate prior to boarding. This meant that after clearing this security process at the gate, bathrooms were not available until after boarding the flight and drinking water stations were not easily found in the secure boarding area. The aircraft was comfortable, menus were distributed early so that meal options could be made with full information in advance. The food was good and made available at routine intervals."
Cons: "On a 14 hour flight, staying well hydrated is very critical and difficult. It would have been nice for the crew to make more frequent trips through the cabin to offer just water refills to keep passengers hydrated and reduce plastic cup usage."
Pros: "Crew were amazing and great entertainment"
Cons: "Boarding could be better"
Pros: "Super good crew."
Cons: "Left 45 minutes late though we boarded on time. Pretty bad for a 50 minute in the middle of the morning."
Pros: "The crew professional and friendly"
Cons: "The food was rather bland and did not live up to my expectations"
Pros: "Crew , announcements were restful , not loud and blasting like some airlines"
Cons: "Nothing Singapore Airline is Super Lufthansa food lousy , late leaving Kuala Lumpur, missed our connection assigned to a later flight, running to catch rescheduled time and changed gate."
Pros: "Superb service."
Cons: "Meals were average for airlines"
Cons: "Reservation online"
Pros: "Seat was very comfortable, crew was very nice,"
Cons: "food is average. TV screens are so bad that you cant watch a full movie. Seat is comfortable. Over all the plane was old and worn out"
Pros: "Boarding went smoothly, crew extremely curtious and helpful."
Cons: "Plane was an older model and I did not have strength to recline seat. Quality of seat back screens poor and hand sets difficult to navigate for a technophobe like Ma."
Pros: "Everything from booking, online check-in, self printing of Boarding Pass, BIz Class lounge, Flight. Flight too short (KL to SG) for me to eat and enjoy the inflight entertainment."
Pros: "Great service and attentiveness with great food and entertainment, including a nice big comfortable seat!"
Pros: "Lie-flat seats in business class"
Cons: "4 hrs delay due to failure of Singapore Airlines to have a working plane on site at the appointed time. Even worse: chaotic deplaning with one crew member telling passengers to deplane and another yelling at them in the bridge for doing so. A mess of lines trying to get a new boarding pass for a rebooked missed connection—at the front of the line the agent said oh, you need to wait in this other line. Agents had no clue where to direct passengers and gave incorrect directions that necessitated more waiting. No updates to new flight time in the business class lounge. Once the flight was in the air, service was terrible. Attendants would ask for orders, then never bring them or bring the wrong thing."
Cons: "Old plane. Technology didn't work"
Pros: "The seats were comfortable and the staff was very attendant!"
Cons: "No complaints"
Pros: "Great service and very very comfy"
Pros: "Great service."
Cons: "Disinfectant smell."
Pros: "Boarding was good and the flight time was shorter than expected."
Cons: "My son did not like any of the meal selections between beef and fish. We asked for a ramen noodle cup instead that the flight crew denied they had, only after seeing them offer it to another family just seconds before. I was very disappointed!! I believe the flight attendant knew of my concerns because she started asking me if the service was ok. If your doing a good job, then you won’t have to ask."
Cons: "The seat's recline button was broken which meant having to sit for 12+ hours upright. Upon hearing that the seat was broken, the airline crew offered my mother a check for 100 SGD (14% of the ticket value) to be used on Singapore airlines (for the discomfort caused for over 50% of the flight time). They changed her seat from Seoul to Singapore. When I wrote to them about it, they came back saying they had offered her a seat change from LA to Singapore, and she had declined, which is absolutely false. When I called that out, they said, maybe they did not offer aisle seats (note that the broken seat was not aisle). So it just shows that they don't want to accept that they messed up. They even told me that despite their best efforts in pre-flight checks, certain defects only surface when the flight is in progress. Will never ever travel on this airline again."
Cons: "The plane was freezing - absolutely freezing. Too cold. There were not enough fluids given out. Given we could not even take water brought in the airport into the plane there needed to be regular distributions of fluids on the flight as there was on the flight from London toy Singapore. It is a long flight and being dehydrated on a plane is not a good thing."
Pros: "Crew members very friendly. Foods are excellent. Kids have priority to have their meals first."
Pros: "I haven’t flown Emirates, but SQ beats the many others I have flown by a significant margin—especially the Chinese airlines, but also all major US airlines, JAL, Korean, et al."
Pros: "The staff were so friendly and helpful."
Cons: "Food not hood"
Pros: "Seats, crew"
Cons: "Nothing else other than above"
Pros: "The service from the ground crew and cabin crew are very professional. Friendly and very helpful."
Pros: "Friendliness and efficiency of crew. Comfortable seats and in-flight entertainment."
Cons: "Not much. This airline is up there with the best."
Pros: "To be honest I had a pretty bad flight because my allergies exploded during the entire flight - constant sneezing, runny nose, you name it. However, the attentiveness of the crew really made up for it. The cabin was decorated with tiny wreathes (so cute!), and the pillow/blanket was very comfortable/warm for an Economy seat. Although I did not use it as much, the entertainment seemed top-notch. And the crew-- they noticed that I was not feeling well, and offered me peppermint tea and snacks that did sooth things a bit (you can request for snack/beverage refills anytime!). I loved that they gave out black socks to the passengers too (I prefer taking my shoes off during the flight, so the socks added warmth & prevented my own socks from getting dirty). All in all, it was one of the best-serviced long flights I had, not to mention probably the most affordable price I paid for my annual trip to Korea (from LA)."
Pros: "Entertainment service is, really, second to none."
Cons: "Old plane, cramped seats, wrong tissue paper (unusabke) in bathrooms, instead of paper towels, unremarkable food, served almost cold, rushed staff which spilled water on me (offered S$75 voucher as compensation), however did not take thebtime to listen to requests from passengers who spoke poor English, etc."
Pros: "Personal Touch!"
Cons: "No such!"
Pros: "Service is very good."
Cons: "Too warm/hot inside the cabin throughout the flight."
Pros: "Best serves ever will fly every time"
Cons: "All good"
Pros: "SQ always has top quality service and that came through today."
Pros: "Hard to find lounge for bclass users"
Pros: "Crew is big on service and being true professionals. Always smiling and being attentive"
Cons: "AC works when wheels are up and engines kick in. So its stuffy whilst on the ground"
Pros: "Everything was outstanding. The cleanliness of the airplane, the food, the friendliness of the crew, I just can't say enough good things about my experience flying on Singapore Airlines."
Pros: "Everything else was good"
Cons: "Old aircraft with tired looking seats."
Pros: "again, the crew anticipated our needs"
Pros: "The staff was very friendly and helpful. I got plenty of meals and they easily accommodated my vegetarian diet!"
Pros: "Changed by very helpful ground staff from lousy seats to exit row at no cost."
Cons: "Entertainment interface showing its age."
Pros: "Before booking my flight on Singapore airlines, I took the time to read through some reviews and to be honest, the reviews left by previous passengers did not do the airlines any justice. I rarely, if at all, leave any reviews myself but my flights (from SFO - Singapore and vice versa) were AMAZING! I was sitting in economy and the level of attentiveness that we received, I could only imagine how great first class could be. if i could fly Singapore on all my trips overseas I would."
Pros: "Professional, courteous, high-quality all around from food, to service, to entertainment options. Singapore Airlines is first class all the way."
Pros: "Service was good, but then that's expected."
Cons: "Leg room was bad... The foot rest attached to the seat in front of me kept lowering itself on its own."
Pros: "It is really nice to have a direct flight option to Singapore"
Pros: "Comfortable, warm with food you could eat! What more could ask from standard economy class"
"Wheel chair arrangements was not unorganized & poorly executed at Doha Airport"
Pros: "Amazing trip Qatar airline is great"
Pros: "Very pleasant and comfortable flight with QA."
Pros: "The crew was amazing and seat very comfortable."
Cons: "If I did not have to spent night in Doha waiting for connecting flight."
Pros: "Good flights"
Cons: "Qatar Airways Maharjan lounge snack Restuarant service was not great. Boarding was very inconvenient in Doha using the bus. All the rest at Zurich and in flights was good."
Pros: "Great food and service. I like the short layover / transit time."
Cons: "Multiple security from Doha to Chicago. One should be sufficient."
Cons: "Headphones- only one channel."
Cons: "Food was terrible. It’s worse among the airlines."
Pros: "Crew was exceptional. QSuite very comfortable."
Pros: "The seats are comfortable; food is good."
Cons: "Our luggage hasn't arrived due to the short layover and due to the feact that the first leg plane was late."
Pros: "Good aircraft, crew attentive."
Cons: "Food was poor."
Pros: "Same as earlier flight"
Cons: "The time of flight changed 1:30 hour erlier and we did get noticed we were about to miss the flight it’s so annoying but at the end we catch it"
Cons: "Nicmze clean aircraft with goods legal room in economy"
Pros: "The food and the crew were excellent. Highly recommend the chicken massals"
Cons: "The seats in economy class were a little too close for comfort"
Pros: "Jain meal was quite uninteresting Flight was too packed Cabin air stale and dry"
Pros: "The service is Top Knotch!!!"
Cons: "Wasn’t much music to choose from..."
Pros: "crew was excellent, very attentive"
Cons: "food - i am not a fussy eater but it's as if qatar tries do please too many tastes and does not suceed at any. why not have middle eastern food choices too? but then i guess you can't argue with the price"
Pros: "Just that the food is quite small but the variety is OK."
Pros: "Service, crew, food"
Cons: "Seats are small"
Cons: "Too many security screenings including the airline’s itself.!!!"
Pros: "Very affordable flights, good value for money. Most of the journey from Sydney to Oslo (via Doha) went qiluite smoothly)."
Cons: "The only thing I didn’t like about the experience was the fact that you can only check in one piece of luggage on economy class, and one very sour individual at the gate when boarding."
Pros: "Video on Demand at each seat in coach. Friendly staff. Also patient staff, what with the languages they have to cover with each flight. The airline goes everywhere so it’s impossible to say what anyone will be speaking."
Cons: "Great staffs and food service."
Pros: "Everything except food"
Pros: "Food was great. Attendants were courteous and nice. Airplane very confortable and clean."
Pros: "Cabin Crew was great, very professional and capable."
Cons: "I am about 6'1" and 195 lbs, would love to have had a bigger seat."
Pros: "the attendants were always on top of things. One of best overall flights ever."
Pros: "Lost bag"
Cons: "light breakfast and light snacks for an 8-hour flight? come on!"
Pros: "I like the extra space between the seats that most of their airplanes had; the exception was, I think, the 767. The crew went above and beyond to take care of your needs and always had a smile on their faces."
Cons: "The check-in process, leaving Bangkok and leaving Doha, was horrible. Why do I have to wait until 3 hours before my flight departs to check-in and get my boarding pass? This made for long lines and took about 2.5 hours to get a boarding pass in Bangkok"
Pros: "The plane is very comfortable and the staff are friendly"
Pros: "Flight was on time and departed as scheduled. Flight was comfortable and seats were decent. Would have liked a little bigger seats and more legroom in the economy seats"
Cons: "Food was not up to par and seats could have been a bit bigger for the economy bracket."
Pros: "The flight was not full so there was room to stretch. And the crew was more friendly because they were not overwelmed."
Pros: "It was something unexpected"
Cons: "asian vegetable meal was uninspired"
Cons: "qatar airlines has some old airplanes foods are not good"
Pros: ". ."
Pros: "Everyone on board was pleasantly and helpful and that goes a long way."
Pros: "Qatar Airlines was amazing food was great and the flight attendants catered to passenger needs."
Cons: "Was told to move seat up and down repeatedly"
Cons: "We normally fly business class, but this was a quick side trip so we settled for economy."
Pros: "Very friendly flight staff."
Cons: "Worst customer service"
Pros: "This trip was nice. I will fly Qatar again"
Cons: "The seats don't recline very far and on the a380 the window is a very long way from the seat making it impossible to lean against. - so difficult to get a reasonable test. The food was not great. Perhaps not qatar's fault(?) but we bought duty free alcohol in Brussels and took as carry on then after a layover in Doha we were advised Australian regulations prohibited us from taking it on board for the final leg - even though it was still sealed in the duty free bag. We were forced to check it protected only by some lightweight clothing and a thin back pack we had been using as cabin luggage. Fortunately it made it undamaged - but it would be better if we had been informed of this at Brussels."
Pros: "Great flight"
Cons: "My credit card was processed and I dint receive my e-ticket. i couldn't travel and my money is taken out of my card."
Pros: "I love the help given by ground crew in KLIA upon arrival. The crew waiting at the exit gate to make my transit quick and easy. The staff took me right to the flight gate, issue me the boarding past without me spending time to locate the transfer counter.. It was hassle free. Bravo! Please keep it up with this excellent service"
Cons: "The vegetarian food, noodle with bamboo shoot was too salty and plain."
Pros: "Entertainment always the best!!! The spacious seat and quick check in system"
Cons: "The crew can improve by more attentive and Mayb more staffs. The flight is full, they quite busy. But General is good. The food can be better options"
Pros: "Amazing seats and crew"
Cons: "WiFi down the entire flight, made worse by the crew continuously promising it was “about” to work. Wouldn’t recommend Emirates to any professionals traveling who rely on staying connected on such a long flight!"
Pros: "Double seat on economy class upper deck"
Pros: "Great crew, comfortable flight"
Cons: "the inflight food needs to be more accommodative"
Cons: "more western vegetarian options"
Cons: "Flew airbus 380 all the way and it was super comfortable!"
Pros: "reached before schedule. giving passengers enough time for getting off board and give them a little extra time in hand."
Cons: "flight attendant responsible for boarding the flight was rude. he gave unclear instructions creating confusions. the flight interior was average/below average. really inferior quality compared to other emirates flight."
Cons: "More what expected."
Pros: "I am tall and was very happy with the leg room in economy class. Food was tasty."
Cons: "Nothing really. Was completely satisfied."
Pros: "Very professional and courteous crew..."
Pros: "My mom was very happy with food and specially the open seats."
Pros: "Fabulous flight and trip to Australia"
Pros: "Everything was great"
Cons: "Emirates service has fallen over the last several years"
Pros: "Good choice of entertainment."
Cons: "Food can be improved. A little bit of innovation is needed."
Cons: "Seat was uncomfortable"
Pros: "My first flight with Emirates. Excellent all round"
Pros: "The staff was very helpful in many ways."
Cons: "The seats that I booked online were not available when I checked in for the flight."
Cons: "Food was pretty bad."
Pros: "Smooth flight, courteous staff"
Pros: "Information from the captain"
Cons: "Serving alcohol to someone who had consumed a lot, difficult for the crew to know though."
Pros: "Amenities - ear plugs and basic things are good. Dint see this in other flights till now in economy. Good movies collection."
Cons: "Attendants were negligent. Asked for water many times, but didn't get any response. They were busy chit chatting. Internet - only 20 mb , that too for 2 hours continuous. Food was not that good. And only 2 meals for 14 hr flight!!"
Cons: "They changed my pre reserved seat without telling me and I was by the bathroom. Super uncomfortable the entire flight."
Pros: "Good leg room and good service. Food decent and 380 has very good stable flight even with occcasional turbulence"
Cons: "Cannot think of anything I dint like"
Pros: "Airbus was comfortable. Entertainment was really great."
Cons: "I wish there was more legroom."
Pros: "The staff was excellent"
Cons: "The wet bun for a snack was terrible."
Cons: "Emirates chairs couldn't decline recline"
Pros: "Check-in , immigration and security experience at Dubai was very efficient via the business class terminal."
Cons: "Old business class arrangement for this route seems very outdated conpared compared to the newer fleet; was not worth the extra upgrade fee."
Pros: "Really liked the long journey. Was a bit nervous given the 15 hour flight but was pleasantly surprised. Service was good as well."
Cons: "The crew were really young and not very talkative."
Pros: "The entertainment systems was really good."
Cons: "The service of the crew was one of the worst I've ever had..."
Pros: "The service, the food and the comfort, as well as the entertainment are the best."
Cons: "The ac wasn't working properly just hot air being blown"
Pros: "It felt comfortable."
Cons: "debarking process was one of the longest in my life"
Cons: "Waiting for 4 hours for boarding due to silly mistake of agent for booking my ticket with wrong spelling & keep me on hold for hours & hours. will never recommend such site to others."
Pros: "They have several older planes. Horrible entertainment system. Picture quality is very poor. Screen doesn't respond to touch...overrated airline...."
Pros: "Probably the loveliest airline in the sky today"
Cons: "The crew wasn't as attentive to me as they were to the gentlemen on the plane. Felt a ignored quite a bit."
Pros: "Even though I was flying economy, the seats on the A380 were wide and comfortable and the entertainment onboard was very good."
Pros: "Emirates flight and on flight services were Superb!"
Cons: "Bought tickets on Malaysian Airlines quota/allocation but was turned away by Malaysian Airlines counter becausw its operated by Emirates. Im a silver card holder on Oneworld ao I wanted to have less queue by using Silver card privileges at Malaysian Airlines counter but was not accepted. Had to go onlong queue at Emirates in KLIA but it was fast."
Cons: "The Emirates business lounge in Dubai is terrible, overcrowded, too big, food passable, very little service."
Pros: "Overall experience was good"
Cons: "Up grade with new movies. When I was booking the flight I choose my seats. But they at the airport they change the seating and separate the family."
Pros: "The service, entertainment and food were all excellent."
Pros: "Tasty food, good selection of movies, very comfortable, and clean."
Cons: "Rude flight attendant who had a friend in the section and would talk loudly to her during sleep times."
Pros: "I was so worried about missing my connecting flight but I got express immigration checkin it was a great gesture, didn't expect it from Emirates"
Pros: "The crews were curteous and helpfull. The food served was fresh and tasty and was of pretty much of our Indian taste. The cleanliness in side the plane was par exellence. Keep up good job. It was pleasure flying with Emirates."
"Cabin crew in business class seem so rushed. Hurry up and serve food, hurry up and clear trays, hurry up and get things done. It felt frantic but overall it was okay."
Pros: "The crew was very helpful even though English is not their first language."
Cons: "Maybe the food expections."
Pros: "I was smacked in my knee I need surgey on my minsicus for by the person serving the food and never got apologized too. Then later he elbowed me in face and acted like it didn't happen. I liked nothing."
Cons: "Not getting hit twice by the crew serving food and at least an apology."
Cons: "AWFUL CREW. NEVER FLY. NOT CLEAN. NOT NICE."
Pros: "Flights out of Kabul are generally filled with less-experienced travelers, so Turkish Airlines did the best they could with a planeful of new flyers. Entertainment system had some pretty good choices."
Cons: "There's a coronavirus outbreak going on. Just slow down, everyone. Take it easy. Slow down boarding. Slow down disembarking. Enable social distancing. Just slow down. We were packed into economy class, touched by every person walking past, bumped by every bag over every shoulder. Just take it easy. Let passengers try, even a little, to maintain a little social distance in economy class."
Pros: "Very good leg room and comfortable seat."
Pros: "The food was amazing and the crew was great from Chicago to Instanbul."
Cons: "Boarding seemed a bit unorganized and the crew from Instanbul to Zurich spoke very little English."
Cons: "New aircraft and better management"
Pros: "Overall the flight experience was very good"
Cons: "I was soooo upset that the check in person when I was about to board the plane couldn't help me to change the seat number. Why is so Hard? Just switch numbers with other people and tell them the changes. US flight do that why Turkish flight doesn't!! Most of people fly alone, its that easy."
Pros: "Cozy big leather seats in Business Class, excellent breakfast and good service overall. Turkish Airlines continued to amaze me."
Cons: "Boarding by bus - not my favorite way of getting on a plane. Probably not the airlines's fault."
Cons: "I checked in 4 hours prior to departure. While in the international zone in Casablanca Airport my cellphone switched time-zone. As a result I arrived "punctual" at the gate exactly 1 h too late, the flight left without me. Neither Turkish Airlines nor Royal Air Maroc (operating this flight) attempted to contact me via my cell phone. Disappointing."
Pros: "The crew were all very nice and the food was good."
Pros: "nice that food was provided."
Cons: "boarding was delayed, then we were also delayed on the tarmac. some out of the plane/crew's control but after a long flight from US, this felt extra long."
Cons: "Seat adjustments on both our seats in Business Class were not working!!"
Pros: "I had only 70 minutes transfer time and had to spend almost all of that time standing in line to go through security after just arriving from another flight!! I ran to the gate and was the last person through before it closed. I asked about my two bags and was told they were accounted for. Hardly believing it but glad to at least have made it I boarded. When I arrived in Zurich, sure enough my bags arrived too! Was very pleasantly surprised!"
Cons: "Though no fault of Turkish Airlines, having to go through security after just getting off one flight was stressful even if it might have been necessary. Almost missed my flight. The security area is not properly designed for accomodating many people at one time and the officials (actually two cleaning personnel) who did not speak anything but Turkish were manning the entrance. Even when I showed them my boarding pass they just rudely shooed me away!"
Pros: "Service from the crew at boarding and during the flight"
Cons: "The touch screen are old and not responding to the touch . Make it a little bit hard to watch, also quality is low."
Pros: "Crew was friendly and efficient. We were served beverages and a tasty (by American airlines standards) sandwich on the less than 1 1/2 hour flight"
Cons: "Boarding was slow, late and somewhat disorganized."
Cons: "This was the worst I have ever experienced. My flight arrived into Istanbul and 45 minutes until the departure I was told it had already left. I later found out something very similar had happened to a man from London, a couple from Boston, three people from Ghana, and many more that were taken advantage of in an attempt to sell tickets for them to go home. Never in my life have I seen such corruption first hand in a business that claims to be professional. I travel with them roughly twice a year so I'm not really a huge spender when it comes to their service, however I have suggested many to use their airlines. Never again will I make this mistake, and never again will I fly with them. I think I would rather spend the few extra hundred dollars than to have to experience that again. Turkish airlines you have lost my service and my respect."
Pros: "Good food"
Cons: "Uncomfortable seating, oldish plane, depressing colour combinations in the plane. Plane lavatory was dirty"
Pros: "Great crew, more space"
Cons: "Food not great, late boarding"
Cons: "Customer service"
Pros: "I was so impressed by every staff of Turkish Airlines.. I was very young when TWA. Was an elite airlines, with the flight attendants dress perfect.. it made me feel like I was flying first class...with this being my first time using Turkish airlines I actually will use them over the American Airlines; just because the way I was treated and how quickly someone was willing to assist anyone.... I say you are the best!"
Cons: "The priority for boarding. Disabled passengers should board first. In Istanbul they take your boarding card and hold it. There has to be a better system."
Pros: "The food"
Cons: "The seats are very tie"
Cons: "We were sent into the boarding tunnel before the plane was ready and ended up waiting 5-10 minutes in really hot weather."
Pros: "Vegetarian options available"
Cons: "Long delay"
Pros: "Staff was very good"
Cons: "poor to non existence service in economy class. all crew up front with zero crew In back."
Pros: "My above score should be 5 stars in all categories. They were running a special price on business class upgrades. It was fabulous: food great, service attentive, and seat that totally reclined to bed. I slept over 8 hours."
Cons: "I could not change the stars above."
Pros: "I saw their Ad in their inflight magazine, didn't know they were rated #1 6 years in a row. Was pleasantly surprised on how good they were. Comfortable seats, excellent on board service, food better than average, pleasant and professional staff. Try them, you won't be disappointed"
Pros: "Was surprised to get a full meal on such a short flight. Very good food."
Cons: "Pretty average flying experience. The plane looked older, but that's nothing unusual"
Cons: "The crew was very professional and helpful"
Cons: "They had to reset the entertainment system multiple times"
Pros: "The boarding process seemed to just be to get in a line and go for it, which was kind of nice to avoiding pointless zones. Pretty decent movie and tv selection, but on one flight my touch screen hardly worked to it was hard to watch anything."
Cons: "Beware, when you booo through kayak apparently you can't choose your seat so you get all middle seats...regardless of the fact that your preference is set to aisle or window and those seats are available. Food was prettt bad and it's also an hour plus to even get a drink of water. I was constantly dehydrated and thirsty."
Cons: "Arrived 30mins late; flight full and cramped"
Cons: "The boarding took too long, cabin service on the return flight was a lot poorer than I received on the initial flight. It questions my quality recommendation to other people."
Cons: "I missed this flight also and tried to get a refund for it because the times were not good for me."
Cons: "Paid £400 as penalty for being late for the first portion of the flight, although I wasn't going to miss my connection since the layover was over 10 hrs"
Cons: "They changed flights after booked. Went from a 1 hour lay over to 18 hour lay over in Istanbul. We cancelled and booked different flight at much higher rate. Got all tangled up in hotel changes, really created a mess. Likely not use that airline in future."
Pros: "Checkin and time"
Cons: "Food was meh."
Pros: "Overall enjoyable"
Cons: "It would be nice if they spoke English better"
Pros: "The wheelchair crew took my old mother of 70yr old njoh rose enjoh all the way to connect Zurich flight when she highlighted from Chicago O'hare flight to Istanbul. I give kudos to the wheelchair team at A300 Istanbul international airport atuku"
Pros: "All perfect this time. Food was so tasty as always:) crew is very kind."
Cons: "Always delay flight"
Pros: "The service was good and all attendants were polite"
Cons: "They took so long to take away trash after food/drinks"
Pros: "Helpful cabin crews"
Cons: "Interval between servings of meal is too long"
Pros: "Thank u very much!!!"
Pros: "the crew was waiting for us, coming from Delhi, our connection was a little tight. the luggage did not make it to ZRH but was delivered the next day"
Cons: "Baggage handlers poor. One of my bags was dented and the other had a buckle broken."
Pros: "So rude crew"
Pros: "The seats were so comfortable"
Cons: "Allow business passenger to use front bathroom."
Cons: "Bigger seats the new ones are way to narrow"
Pros: "The crew was very kind"
Cons: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"
Pros: "Flight was on time."
Cons: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."
Cons: "All of the less than good, obvious!"
Pros: "Loved the smooth ride."
Cons: "Bathroom was pretty nasty"
Pros: "The aircraft"
Cons: "No overbooking next time!"
Pros: "KLM staff is great"
Pros: "Being fed was amazing and watching free TV was great!"
Cons: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"
Pros: "Friendly staff"
Cons: "Security check at gate; No priority"
Cons: "Larger meals."
Pros: "The flight arrived a few minutes early."
Cons: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."
Cons: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."
Pros: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Cons: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."
Pros: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"
Pros: "Gaps between seats are very narrow."
Cons: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."
Cons: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"
Pros: "The service"
Cons: "The seats"
Pros: "Flying with KLM is a pleasure"
Pros: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Cons: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Pros: "Everything excellent. Comfortable seats in business."
Pros: "Professional crew. Good boarding."
Cons: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."
Pros: "Left ontime and service was excellent."
Pros: "The crew were hardworking, responsive, conscientious and friendly"
Cons: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."
Pros: "Overall everything was ok."
Cons: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."
Cons: "The streaming service didn’t work"
Pros: "Delayed flight but staff apologized as for safety reasons."
Cons: "Very late arrival"
Pros: "Due to lightening bolt strike our pre-Y2K era plane got switched out with a newer plane with modern media delivery at the seats."
Cons: "This caused a two hour delay in boarding and another 30 minutes on the JFK T4 tarmac. Same crappy headphones so it wasn’t the"
Pros: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."
Pros: "Service provided by the staff"
Cons: "The navigation of the entertainment system is not very friendly"
Pros: "The sandwiches were simple yet just the right touch, on all four flights."
Pros: "Usual professional and friendly service from my airline of choice for most destinations."
Cons: "OLD OLD plane with hard seats and tiny screens"
Pros: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Cons: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"
Pros: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Pros: "The pilot kept us informed periodically during our journey. I liked that we could choose our seating online. The entertainment was good."
Cons: "The plane was dirty, all seats did not have pillows and blankets. Seating was not very comfortable, particularly as there was a box attached to one of the legs of the seat in front of me, making it necessary to move my legs to an uncomfortable angle."
Cons: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"
Pros: "No chargers or tv on planes"
Cons: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"
Pros: "Night flight so no entertainment allowed sleeping"
Cons: "Kosher food could be improved"
Pros: "Atmosphere, crew were very professional and friendly"
Cons: "Seats were a little too narrow, and quite uncomfortable when a broad shouldered person is sitting next to you"
Pros: "Flight attendants tried their best given what they had to work with."
Cons: "They can not retire these old Boeing 747's soon enough. Due to mechanical problems, our flight arrived at LAXfour and a half hours late and further problems with the cargo door caused an additional one hour delay of our take off."
Pros: "Spacious cabins, friendly service"
Pros: "Service was good"
Cons: "Luggage (being handled by Air France in Basel) was first marked as delayed... nothing of the flight was in the end put on the belt and instead dropped off at Lost and Found. Ridiculous service since this was in no way announced to the people waiting for their suitcase."
Cons: "Flight delayed ... Myself and three other colleagues didn't have our luggage show up from KLM flight from Amsterdam to Brussels...even though all of our luggage was labeled "priority". Once in customer service line, we looked and saw that many of the other passengers on our flight also never received their luggage. We estimated that 20-25% of the people on that flight did not receive their luggage as they were in line with us for the same problem. Hard to understand how so many pieces of luggage could have been overlooked and not loaded on our flight. Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented."
Pros: "Boarding was smooth and hassle free, crew were friendly and helpful, food and drinks were very good, entertainment system is awesome and up to date with latest contents, good flight overall"
Cons: "Cabin noise and air conditioning too cold, didn't sleep well"
Cons: "Since we had two extra bags (paid for in Chicago), they demanded to see my receipt before we could board in Amsterdam to Nairobi. We had trouble locating the receipt and we were not given an explanation as to why we needed it again. We were traveling with 5 kids including an infant and we were not allowed to board until we found the receipt. I thought surely they would have record that I had paid, but I guess not. We were the last to board and all very stressed out. The staff seemed not to care the least in our troubles."
Airlines flying to Switzerland have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Switzerland
Masks required on board, masks provided on flights to Switzerland
Social distancing seating
Middle seats unavailable to book on flights to Switzerland
Testing for antibodies, testing for symptoms for flights to Switzerland
Waiving of change fees. Search flexible flights to Switzerland