Traveller reviews
Overall rating
8.3
Excellent
Based on 15,386 reviews
Boarding
8.3
Comfort
8.2
Crew
8.4
Entertainment
8.5
Food
8.0
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Emirates information
| IATA code | EK |
|---|---|
| Routes | 299 |
| Top route | London Heathrow to Dubai Intl |
| Airports served | 131 |
| Top airport | Dubai Intl |
Emirates traveller reviews
Pros
"Overall the flight was good"
(in 40 reviews)
"Seats and entertainment is good"
(in 291 reviews)
"Good food and excellent service."
(in 354 reviews)
Cons
"Better food on business class"
(in 98 reviews)
"Entertainment system didn’t work right."
(in 192 reviews)
"Cabin crew smiled less."
(in 74 reviews)
Recent reviews
Traveller rating
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1180
662
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Find reviews that mention:
business class
leg room
food was good
flight attendants
flight crew
great entertainment
great service
entertainment options
food and entertainment
great flight
seats were comfortable
best airline
crew were friendly
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10.0
Pros: Yes
Cons: Excellent
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10.0
Pros: Seats were comfortable and crew was great
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10.0
Pros: Good service
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7.6
Cons: Overall experience turns exceptional great when crew is friendly, understandable & helpful. My overall experience on this flight from CAI-DXB on Emirates was great because of the wonderful crew, on top was their Supervisor/ Adel A.Hamid El-Hareth. On the contrary my decision after an experience with Emirates on board from DXB-LAX, was never to repeat it due to Crew Supervisor, she was British, she was there on board I guess to teach everybody disciplines with a tone !! Someone exceptional to meet once in life but it may bring you to a decision along with other factors not to fly again with Emirates to LAX. Thanks for your professional follow up Regards, Dr. Karim Ali
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8.0
Pros: Comfort
Cons: veg food was mostly repeated in all the meals, didn't track who is vegetarian, so ran out of veg food. Pizza wasn't great.
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7.6
Pros: comfort
Cons: veg food was mostly repeated and pizza wasn't great
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10.0
Cons: As usual best of the best
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9.3
Cons: No comments
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10.0
Pros: Emirates Airlines will remain the best of the best
Cons: Emirates Airlines will remain the best of the best
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9.3
Pros: crew responding to the request, supportive
Cons: food was just ok, not excellent. movie selection was not really top notch, just so-so...
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10.0
Cons: NA
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10.0
Pros: Everything is perfect.
Cons: Nothing to complain, simply perfect.
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9.0
Pros: Crew was amazing and aircraft was brand new.
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9.3
Pros: Excellent
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5.3
Cons: Passengers were not always putting masks on and for unnecessary reasons
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8.0
Cons: Being on time
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3.0
Cons: You are cold and cant get any blanket? Very poor service
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2.0
Pros: The flight was SO OLD and uncomfortable which is absolutely ridiculous for a 16 hour flight. My screen did not work the entire time despite asking flight attendants to fix the issue. The flight attendant would not attend to me despite me pressing the button and twice skipped me while giving out meals. I had to call them back and ask for it. The bathrooms were SO dirty and yet no flight attendant took out the trash or cleaned it even though we are in the midst of a pandemic. We were also not given hygiene kits to keep ourselves safe. DO NOT FLY WITH THIS AIRLINE.
Cons: EVERYTHING.
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8.0
Pros: Ok
Cons: Ok
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8.0
Pros: The crew was wonderful. The food was excellent.the seats was comfortable.
Cons: The whole boarding process was lengthy and totally unnecessary with the extra steps
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5.0
Pros: The crew was very patient. The foid was very good
Cons: The flight was overbooked, the ground crew was horrible. Everything from checking in, customs and passport control. They were a bunch of lazy idiots
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10.0
Pros: It was a quiet flight
Cons: All good
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2.0
Pros: I had to pay two tickets for same flight from Islamabad to San Francisco and going from San Francisco to Islamabad it’s been cancel and I am fighting for my money back they don’t want to refund it
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10.0
Cons: Love it! Next time, I will for sure buy tickets from Kayak
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6.0
Cons: Horrible food snd mostly chicken or beef choice no seafood of veggie choice
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10.0
Pros: On-time, Service, flight & Behavior, conduct.
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9.3
Pros: Business class on Emirates is always top-class. Very comfortable. Friendly crew. Easy boarding and disembarking. Good drinks. What's not to like?
Cons: Food was a less impressive menu due to COVID, more like what you'd get in economy class. But we can't blame the crew for not wanting to do close-up personal service like in the past, during a pandemic. We enjoyed another drink to make up for the lower quality food!
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8.3
Cons: Food was not enough and it was served after very long hours.
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5.3
Pros: Nothing impressive, mediocre performance
Cons: Service improvements
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2.0
Cons: I try to find kayak number to tell you that I couldn’t fly because I didn’t have COVID-19 test But I couldn’t find the The phone number that’s why I’m still in Amsterdam
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10.0
Pros: The seating, food, safety measures
Cons: You are best nothing to improve
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8.0
Pros: Check in was okay.
Cons: We thought that the food was not up to Emirates standard as we have previously flown with them before. Disappointing really.
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5.6
Cons: Food
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7.6
Pros: Crew
Cons: Seats and food
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7.0
Pros: Crew
Cons: Food
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9.0
Pros: Great staff
Cons: Food and service about drinks limited unfortunately
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3.6
Pros: Crew was very uncouth and very foolish. The steward insisted that I sit in a row with another elderly pax, though rows after rows were vacant and social distancing could have been enhanced
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10.0
Cons: Only one person in a three row and it was a great flight
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10.0
Cons: Only one person in the three row and that was really great flight
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10.0
Pros: Excellent care of crew to ensure social distancing is adhered at all times.
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10.0
Pros: very good service
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8.0
Pros: Crew was excellent..
Cons: For the passengers who have to go through for long hours layovers, airport must provide the access of lounge or hotel otherwise where the passengers will stay for 12 hours? The rule should be applicable for the passengers who upgrade to the Business class
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9.6
Pros: The spirit despite the COVID19 scare. Serving on an India bound flight from the Gulf is never easy
Cons: We need to promote paper free boarding passes for whoever can afford. Atleast an endeavor.
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10.0
Pros: Crew was amazing and very helpful
Cons: The wheel chairs was a bit scarce so we had to walk far distances at Dubai airport
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8.0
Pros: Punctual
Cons: No beverage service
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8.0
Pros: Good food and excellent service
Cons: Noisy plane made the entertainment inaudible
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10.0
Pros: I was upgraded to business class
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10.0
Pros: Friendly and professional crew
Cons: All aspects of the travel to be recommended from check in staff, crew member and comfort on board
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10.0
Pros: Excellent crew, who make each person important.
Cons: Being in economy nothing the crew could do would make it better, however as I have said before Emirates miles rewards should be continue not be lost after a certain time.
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6.0
Pros: nothing much
Cons: One stop would have been better
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8.0
Pros: Crew was better and helpful
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9.3
Pros: Food, crew , entertainment are excellent.
Cons: The boarding is a little longer than normal
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5.3
Pros: Too narrow seats
Cons: The cabin crews were not supportive enough - delayed service and sometimes even denied service like drinks
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9.0
Pros: Smooth flight, staff very attentive, lots of great new movies to watch from
Cons: Staff kept reaching past me to shut my window without asking me first. Very rude.
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10.0
Pros: La atencion , la abilidad y sobre todo su cortesia..
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5.0
Pros: Some crew members are not helpful with simple requests, not even an update about the request from multiple employees. Used to consider Emirates the best in hospitality. Food was awful on some parts of the journey.
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8.0
Cons: The crew never answer the calls when we call
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10.0
Cons: I love Emirates
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10.0
Pros: amazing and the airport is awesome
Cons: good
review from
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6.3
Pros: Seats and entertainment is good.
Cons: Crew is insulting passengers and really bad attitude
review from
Flight status
Emirates route map
Top airports served by Emirates
- Dubai Intl Airport (DXB)
- London Heathrow Airport (LHR)
- New York John F Kennedy Intl Airport (JFK)
- Beirut Airport (BEY)
- Malé Airport (MLE)
- Milan Malpensa Airport (MXP)
- Paris Charles de Gaulle Airport (CDG)
- Mumbai Chhatrapati Shivaji Airport (BOM)
- New Delhi Indira Gandhi Intl Airport (DEL)
- Karachi Quaid-E-Azam Intl Airport (KHI)
- Athens Eleftherios V. Airport (ATH)
- Sydney Kingsford Smith Airport (SYD)
- Bangkok Suvarnabhumi Airport (BKK)
- Frankfurt am Main Airport (FRA)
- Manchester Airport (MAN)
Emirates contact information
- EK IATA code
- +60 36 207 4999 Call
- emirates.my Visit
Overview of Emirates
Emirates has three travel classes for passengers to choose from: Economy, Business, and First. Economy will provide you with entertainment, a hot meal, and free beverages, while Business has additional perks such as a seat that turns into a bed, complimentary alcoholic drinks, and a larger entertainment screen.
Although this airline is based in the United Arab Emirates, it provides flights to over 140 destinations that can be found in 70 different countries throughout the world, with many of them being in Asia, the Middle East, and Europe. For those that are interested in traveling to Europe, you can choose from locations such as Belgium, Denmark, France, and Germany. If you intend on going to Asia, you can also choose from countries such as China and Japan.
While Emirates is not a member of a specific air alliance or group, the company is considered to be the fourth largest airline in the world and has connections with other companies, such as Pakistan International Airlines. Additionally, it has codeshare agreements with many other companies, including Qantas, Air Malta, Malaysia Airlines, and TAP Air Portugal.
This airline has become known for having a large fleet that is composed of over 250 planes, with many of them being either Airbus or Boeing. The Boeing 777-300ER is the most commonly used plane by the company, as it can fit anywhere from 350 to 428 passengers, contains a selection of small passenger lounges, and is best suited for medium-range flights. When traveling longer distances, the company often employs the Airbus A380-800, a plane that is known for being the world’s largest passenger airline and fitting anywhere from 480 to 615 passengers.
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.