Traveller reviews
Overall rating
6.0
Good
Based on 2 reviews
Boarding
7.0
Comfort
6.0
Crew
6.0
Entertainment
6.0
Food
6.0
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Batik Air information
| IATA code | OD |
|---|---|
| Routes | 78 |
| Top route | Tiruchirappalli Civil to Kuala Lumpur Intl |
| Airports served | 36 |
| Top airport | Kuala Lumpur Intl |
Batik Air traveller reviews
Pros
"Good service and good plane"
(in 4 reviews)
""Nice flight crew, comfortable cabin.""
(in 2 reviews)
""Nice flight crew, comfortable cabin.""
(in 7 reviews)
Cons
"No entertainment options."
(in 2 reviews)
"There was no alcohol on the flight."
(in 5 reviews)
"The beverage options were limited and mostly consisted of different flavors of fruit soda."
(in 1 review)
Recent reviews
Traveller rating
33
12
7
14
0
Find reviews that mention:
nice flight
entertainment options
exit row
good service
comfort of seat
budget flight
comfortable cabin
flavors
lets
sprayed
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10.0
Departure at your own time
review from
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2.0
The worst kind of budget airline. To be honest....the plane was not that bad. Would have been good to have some food choices and some water. What was by far the worse is the passengers/customers that this airline attracts. Coughing and spluttering all over one another with no masks. Just disgusting. Pay for a better carrier and get a better class of passenger.
review from
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8.3
Cons: More food variety
review from
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6.6
Pros: Very smooth and easy process boarding and taking off
Cons: No entertainmentreview from
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8.0
Cons: delayed landing because of chinese reasons
review from
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6.0
Cons: delayed 2 times.
review from
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10.0
Pros: A nice experience overall. Flight was quiet so plenty of personal space.
review from
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8.3
Pros: Everything went smoothly from check in to arrival. Bags were delivered timely. Flights were on time.
Cons: No entertainment options. Little to no food service.review from
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2.3
Never again on Malindo
Pros: The crew are ok. They should find jobs with other, better airlines.
Cons: Flight delayed on both legs. Delay management horrible, call centre was worse.review from
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2.3
Changed flight time with no communication and no apology
Pros: Average flight
Cons: Changed the time of my flight early by more than 2 hours, with no communication. I therefore missed the flight. I was informed there was a flight that evening but they refused to move me as I had booked through an agent. Waited more than 6 hoursnin the airport for next flight and was offered only a meal voucher worth £4. Later flight was delayed, resulting in me missing my friends pre wedding henna party and arriving more than 8 hours late. Not a single apology given!review from
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9.0
Fully satisfied
Pros: Except for a 1-hour delay, overall the flight was good, smooth and enjoyable. Loved the inflight meal. For the price we paid we got meal and 30kg baggage allowance, we thought that was just value for money. And they departed from KLIA and not klia2 which is more convenient.
Cons: Flight wasn't on time to and from HKG.review from
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8.0
Pros: The staff were very kind, the seat had a great amount of leg room.
Cons: There was no alcohol on the flight.review from
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2.3
Mediocre service
Pros: Getting out of the plane
Cons: getting in the plane. No working tablet. Poor food.review from
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5.6
Degrading quality
Pros: Crews are nice.
Cons: Seems like Malindo is starting to degrading the service quality. The flight I took before: they change the airplane to batik which was worse with no entertainment, smaller seat pitch, etc. I book Malindo for a reason and paid for what expected using Malindo!! If they had to change the plane they should've given better one or given back compensation to passengers! Now this flight, they didn't activate the entertainment till way later and turned off way too early. They didn't give any earphone as supposed to. Malindo's service has become bad.review from
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4.3
Change
Cons: The airlinereview from
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10.0
Excellent services
Pros: For the price that we paid, it included 30kg baggage and refreshment (orange juice, water, coffee, a slice of pizza and a muffin) - it was worth it. The legroom is spacious, the seat was comfortable and the cabin crew was awesome. Flight was on time, check in was acceptable (considering people travelling from Bandung has a lot of check in baggage due to shopping).
Cons: Nothing.review from
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6.3
Good airlines
Pros: The service is good in general.
Cons: The boarding process could be improved.review from
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8.0
Favourite local airline
Pros: The 32" pitch giving more leg space, better than MAS and AirAsia on that count. Good baggage allowance.
Cons: The food is rather meh, does not stand outreview from
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6.3
Cons: The flight was over 5 hours delayed and they offered no compensation or extra meal.
review from
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8.0
Pros: Leg space and good arm rest
Cons: No in flight entertainment (movies)review from
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8.0
Cons: Cramped seats
review from
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5.3
Ok for short trips
Pros: The seats are more comfortable compared to the other budget airlines.
Cons: The crew doesn't smile most of the time, sometimes they sound like ordering when they request something. The movies selection is either old, or mostly Indian movies.review from
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10.0
Pros: I have flown Malindo before and I have been happy about tbeir customer service.
review from
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2.0
The most unorganised flights I've ever been on.
Pros: In flight meal.
Cons: Got told luggage would go straight to bali from origin in Nepal. Waited at baggage check in jarkata just in case. Sure enough, our baggage comes out. Transfer to domestic terminal was almost impossible since we were given no information and our flight number changed completely. All of a sudden it was batik air not malindo, which has a completey different terminal. Will not be travelling with malindo again.review from
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7.6
Good budget flight
Pros: Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty.
Cons: The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight.review from
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7.6
Good budget flight
Pros: Check in and boarding we're both quick and easy. There were unsold exit row seats on our flight and the flight attendants lets us change seats. The in flight meals were quite tasty.
Cons: The beverage options were limited and mostly consisted of different flavors of fruit soda. The flight attendants sprayed the cabin with a strange aerosol before landing. Trash was not collected during the flight.review from
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9.3
Pros: Service and comfort with blanket, and entertainment movies.
Cons: Luggage collection rather late in Bali.review from
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8.0
Good flight
Pros: No fuss, well organised.review from
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8.0
Good flight 2
Pros: Same as previous, no fuss.review from
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4.3
Both flights delayed
Pros: Very dissapointed, both flights scheduled by Malindo Air was rescheduled, first one moved for next day unbeliavable!!!
Cons: Very dissapointed, both flights scheduled by Malindo Air was rescheduled, first one moved for next day unbeliavable!!!review from
Batik Air FAQs
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What is Batik Air’s primary hub?
How does KAYAK find such low prices on Batik Air flights?
Flight status
Batik Air route map
Top airports served by Batik Air
- Kuala Lumpur Intl Airport (KUL)
- Denpasar Bali Ngurah Rai Airport (DPS)
- Kuala Lumpur Subang Airport (SZB)
- Penang Intl Airport (PEN)
- Langkawi Airport (LGK)
- Singapore Changi Airport (SIN)
- Kota Bharu Pengkalan Chepa Airport (KBR)
- Jakarta Soekarno-Hatta Intl Airport (CGK)
- Perth Airport (PER)
- Tiruchirappalli Civil Airport (TRZ)
- Dhaka Hazrat Shahjalal Intl Airport (DAC)
- Melbourne Airport (MEL)
- Sydney Kingsford Smith Airport (SYD)
- Bangkok Don Mueang Intl Airport (DMK)
- Kathmandu Tribhuvan Airport (KTM)
Batik Air contact information
- OD IATA code
- 7841 5388 Call
- batikair.com Visit
Overview of Batik Air
Owned by an Indonesian airline, Malindo Air has its headquarters in Malaysia and flies to over 50 different destinations throughout the world. For those that would like to visit somewhere in Asia, it is possible to travel to the countries of India, Indonesia, and Thailand, all of which are popular destinations among customers.
Passengers that are flying with this airline have the opportunity to choose from two travel classes: Economy and Business. While Economy will provide you with standard amenities, such as comfortable seats and access to the plane’s entertainment system, Business comes with additional legroom, free drinks, and a hot meal.
This airline has direct connections with several other airlines, including the Lion Air Group and Firefly, a company that previously merged with Malindo Air. Additionally, they have interline agreements with several other companies, such as Etihad Airways, Oman Air, and All Nippon Airways. To increase the number of flights that they are able to service, they have made codeshare agreements with two international airlines: Batik Air and Turkish Airlines.
Malindo Air has a fleet that is composed of over 40 aircraft that are primarily ATR and Boeing. The most frequently flown is the Boeing 737-800, a plane that is often employed for short to medium-range flights and can fit up to 150 passengers. For longer flights that go to destinations such as the United States or Australia, the airline will often use the Boeing 737-900ER, a choice that can fit up to 168 passengers and is known for being particularly spacious.
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.