|Top route||Kota Kinabalu to Kuala Lumpur Intl|
|Top airport||Kuala Lumpur Intl|
I regret flying air Asia everytime I fly them. Baggage policy is a joke and the fact they issue mobile boarding passes but you can’t ever use them?? A waste of everyone’s time (you can only use them flying out of bangkok or KL)
Flight was 15 mins ahead of arrival time.
Flight delayed for 1.15 hrs.
The worst flying experience on an intrnarnional flight
It’s THE worst international flying experience I have had. I will avoid this airline.
Flight was delayed twice.
Actually my flight from Hing Kong to Kuala Lumpe has been cancelled and I don’t see the refund of my airfare. Thats my comment of your Company and please follow up。
The crew is good, but the flight delayed and there is two passengers keep talking during the flight
I don’t fly also same as previous no refund even it’s airlines or agency mistake
I don’t travel I need my ticket back until now am with so many communication daily to get my refund
100% dislike due to last minutes flight cancellations and terrible customer service experience. Do notice us early at least 24 hours before departure time.
Pros: I was not accepted by the airline and I didn't get any assistance aside from getting out of the airport. Tried calling and all they can say is we cannot do anything
Cons: Travellers should be informed about the restrictions and guided on what should be done.
Pros: Landing 20 minutes ahead schedule.
Cons: Nothing much to improve as it only 50 minutes flight
Pros: Could not board due to flight restrictions
Cons: Would suggest providing an email to let travelers know if the flight restrictions
Pros: Nothing I like
Pros: Aero bridge availability
Cons: Choice to meals like McD mix and match. Can choose other combination of same value
Pros: No and No! Seat was cramped. Crew was ok
Cons: If they weren’t always on the PA. I was trying to read and someone was always talking
Cons: Need to cleanup the cabin.
Pros: Quick and easy boarding and very friendly crew
Cons: Nothing really. For a no-frills flight, it was a great value
Cons: Flight delayed.
Cons: Attentiveness and comfort passenger for any incident.
Cons: Attentiveness, we were miss for food purchasing was abit rush.
Cons: Not too much delay as usual
Pros: on time despite having to unload luggages for passengers who did not turn up warm welcome from pilot and co-pilot from cockpit
Pros: Checking in goes well
Cons: after booking, air asia changed the flight schedule back teo hours. Then on travel day the flight was delayed another hour. So we arrived around midnight. Air Asia Is somewhat annoying as they’re always trying to sell you something during the flight
Pros: Quick flight
Cons: Water should be free
Cons: No wifi as advertised
Cons: GROUND STAFF LETTING ME CHECK IN AS I HAD NO BAGS AND WAS GIVEN HALF HOUR TO GET ACROSS 4 TERMINALS TO MAKE FLIGHT. MISSED BY 5 MINUTES AND GROUND STAFF VERY UNACCOMODATING
On board AirAsia flights, cabin baggage should not exceed 56x36x23cm. If your hand luggage is bigger, the AirAsia assistance team will most likely ask you to pay extra for checked luggage.
AirAsia offers direct flights to 62 cities in 18 different countries. Kuala Lumpur, Kota Kinabalu, and Langkawi are the most popular cities covered by AirAsia.
AirAsia concentrates most of its flight operations in Kuala Lumpur.
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