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— Japan
29 Jul — 5 Aug1
Return
1 adult
Economy
From?
To?
Fri 29/7
Fri 5/8

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Latest Japan Flight Deals

Best return prices found by our users on KAYAK in the last 72 hours

MOST POPULARTokyo
1 stop from RM 1,248
2+ stops from RM 1,776
Osaka
1 stop from RM 1,279
Fukuoka
1 stop from RM 1,217
Nagoya
1 stop from RM 1,301
Okinawa
1 stop from RM 2,483

Good to know

Low season

August

High season

April

Cheapest flight

RM 690

Average price (return flight)

RM 2,825

Good deal (return flight)

RM 1,250

Good deal one-way

RM 764
Best time to beat the crowds (6% less expensive on average)
Most popular time to fly (15% more expensive on average)
Flight from Kuala Lumpur Intl to Tokyo Haneda
(avg. price over the last 2 weeks)
or less
or less

Top tips for finding cheap flights to Japan

  • Looking for cheap airfare to Japan? 25% of our users found tickets to Japan for the following prices or less: From Kuching RM 3,179 round-trip, from Alor Setar RM 3,705 round-trip, from Ipoh RM 2,359 one-way - RM 3,926 round-trip
  • Book at least 4 weeks before departure in order to get a below-average price.
  • High season is considered to be March, April and May. The cheapest month to fly to Japan is August.
  • Enter your preferred departure airport and travel dates into the search form above to unlock the latest Japan flight deals.

FAQs - booking Japan flights

Top 5 airlines flying to Japan

Scores according to KAYAK customer reviews
8.6
JALOverall score based on 4699 reviews
8.8Boarding
8.5Comfort
9.0Crew
8.4Entertainment
8.4Food
Airline reviews

the biggest disappointments was, we were not informed of all the information we need, on our scheduled trip coming back to US.. We've tried a lot of times calling and send an email asking about any procedures that we might need to know upon our return trip, but unfortunately there was no response either at all. then came the horrific day of our return trip to US. after an hour and a half being in the long line, we are surprised when one of the airline staff announce that we need to prepare all documents needed including ANTIGEN TEST. This was the start of our horrific experience on that day. Were told different information from other sources, but heard nothing from JAL, as mentioned earlier that we tried calling them to ask for any info for our flight. Long story short as a result of this horrific misfortune caused by this airline, aside from the unexpected huge expenses that we incurred, as of this moment this problem is not yet resolve as we called them letting them of the situation happened to us in our recent Manila trip going to Seattle May 31, 2022.

Read more about JAL

the biggest disappointments was, we were not informed of all the information we need, on our scheduled trip coming back to US.. We've tried a lot of times calling and send an email asking about any procedures that we might need to know upon our return trip, but unfortunately there was no response either at all. then came the horrific day of our return trip to US. after an hour and a half being in the long line, we are surprised when one of the airline staff announce that we need to prepare all documents needed including ANTIGEN TEST. This was the start of our horrific experience on that day. Were told different information from other sources, but heard nothing from JAL, as mentioned earlier that we tried calling them to ask for any info for our flight. Long story short as a result of this horrific misfortune caused by this airline, aside from the unexpected huge expenses that we incurred, as of this moment this problem is not yet resolve as we called them letting them of the situation happened to us in our recent Manila trip going to Seattle May 31, 2022.

duaration shortest

The number of flights available from the west coast US to southeast Asia has been severely reduced to the covid pandemic so flyers do not have all the options as in the past. So I reluctantly flew on JAL despite all the negative reviews [Spoiler: the reviews were correct]. Although I was pleased with the efficiency of the flight, the sincerity of the crew, and the high quality meals, the substandard business class accommodations made the whole flight uncomfortable. The chair was small, cramped, lumpy, and offered little privacy. It by no means compares to business class on China Eastern or Singapore Airlines -- the groups I usually fly. JAL will need to significantly upgrade business class if I consider this flight in the future.

Pros: "I didn’t get on this flight. Due to the departure at LAX. It would’ve been nice to know that this was a possibility before the arrival. Although the ladies at Japan Airlines were able to get me on a later flight, it almost didn’t happen. But the kept making calls to help me. I’m very thankful they were able to get me on ANA flight at 8pm."
Cons: "Communication"
Pros: "Bad handling and organization by JAL ground management. There was no support at the gate or clear leadership or direction of what needed to happen or what was to be done for the passengers They dumped everything in the Malaysian ground agents to handle without clear direction. Very poor service and no accountability"
Cons: "The Entertainment screen could have been larger."
Cons: "Kiosk, bag service, One World Integration"
Pros: "On time. Boarding was great. Flight wasn’t full so plenty of room to stretch out."
Cons: "This was a JetStar flight, not JAL as the title says. I've only had good experiences with JAL. Despite paying for two pieces of baggage, I had to pay an extra charge. One of my pieces was a pair of light skis (5kg, well below the allowed 20kg) that were apparently too long for normal baggage. It is just another way to extract an extra fee. Seat spacing on Jet Star is dismal. Thankfully it was a short flight"
Cons: "Missed flight due to medical emergency"
Pros: "Was fed a meal and snacks/drinks for this connecting 3 hour flight in economy. Hard to sleep in the economy seats, But with a blanket and thick clothes it would be better! Japan Airlines crew extremely nice!"
Pros: "Comfortable big seats. Great service by crew members. Clean and like new cabin."
Cons: "More variety on audio entertainment may be added."
Pros: "The seats were comfortable, the staff was lovely and accommodating, and the food was delicious."
Cons: "The WiFi was very weak and barely connected to any website. It couldn’t connect to Netflix, but luckily the in-flight movies were okay."
Cons: "What did you dislike? I purchased our tickets back in November selecting which seats we wanted. When we arrived February 16th they stated we were "standby" after a debated discussion they found us some seats at the very back of the plane (not our selected seats). On our flight back they had us, my husband and I seating in separate sections on the plane (again not our selected seats) 6 rows away from each other. I will NOT recommend using Kayak in the future. Leslie Dickey"
Pros: "FA service with a smile. All pleasant and nice to deal with. Windows are button controlled."
Cons: "Economy meal is not that great. Boarding should be by zone or by seat number."
Cons: "No complaints! Not even one!"
Pros: "JAL is great!"
Cons: "Nothing"
Pros: "Excelent good service.Staff are friendly."
Cons: "Almost i like everything"
Pros: "It was short flight.. I slept good through."
Pros: "Flight was comfortable enough"
Cons: "4 stars for food and entertainment as it was only an hour flight."
Pros: "Direct flught, food is always delicious, crew is very attentive, and the in-flight TV seats have great entertainment."
Cons: "The dinner meal was not what I requested. A roll with breakfast would have helped. The shrimp was good what was under them was not so good. We had to wait tell last minute to sit together."
Pros: "The crew was friendly, and the view from the window was stunning."
Cons: "There wasn't enough leg space; it would be nice if the entertainment system had usb charging available."
Cons: "I wasn't able to pre-select my seat."
Pros: "The meals. The attention to service details. The seats are better."
Cons: "Ticket reservation follow up."
Pros: "The crew, the flight, the pilot to cabin communications, the food, USB hookup, and the movie selection was amazing. I am so happy that I flew Japan Airlines on my return trip. I would highly recommend them for your international travels."
Cons: "The flight was extremely late to leave and I almost missed my connecting flight in Osaka"
Pros: "No major disasters, comfortable seats, on time."
Pros: "Excellent crew,service and great food."
Cons: "It was little bit warm during flight. There were several other passengers that c/o the temperature being too warm."
Pros: "Fantastic service, excellent food, state-of-the-art entertainment, always on-time and professional."
Cons: "Older plane had extremely uncomfortable seats for the lengthy flight (over 7 hours). Shorter flights of 3 hours or less would have been fine."
Pros: "The airplane is clean, toilets are super nice! Service is very good, legroom is adequate. I like the rice dishes on board. Overall, excellent."
Pros: "Simply excellent !!!"
Pros: "Always a good crew .. they go out of their way to make sure you are comfortable."
Pros: "The food is very delicious. I can choose a lot of great movies. The space is also big to move."
Pros: "Courteous and helpful crew members and I liked the delicious meal served during our flight."
Cons: "Nothing."
Pros: "From start to finish, we were amazed by the customer service of Japan Airlines. Altogether we we had a 14-hour day or so of flying with two small children and it could have easily been a 20-hour-or-more day of flying had Japan Airlines not been so great at what they do. We can't say enough about how amazed and blessed we were by their customer service."
Cons: "Having to pay for wifi and not having access to power outlets. Everything else was amazing and honestly these minor things were very forgivable given the great entertainment choices that came along with the plan ride and and the amazing customer service."
Pros: "Crew very helpful and courteous"
Cons: "None"
Pros: "The food was excellent and the stewardesses were extremely attentive and helpful."
Pros: "The Japanese culuture all in all is amazing, the Jap Airlines was no exception. The flight attendants were so nice and beautiful as well."
Cons: "There wasn't anything I didn't like. I wish USA could be more like them in a business aspect."
Pros: "What sets JAL apart is the quality of service both on the ground and in the air. As customers, even in economy, no request was too minor to be treated as the most important of the day. Both legs were on time, the meals were excellent, and the chouce of movies was more than adequate. I will fly with JAL again."
Pros: "food"
Pros: "Nothing"
Cons: "Flight was diverted to another airport and when we finally got to Tokyo, the next flight's gate had closed even though it didn't leave for another two hours. We had to wait in a huge line to get rebooked and it was clear the Japan Airlines employees did not know what they were doing. Put me on a flight next day and couldn't even provide hotels for us (gave us $100 to find our own which was near impossible at that time). I had to sleep in a sleeping bag in the airport overnight by myself."
Pros: "Crew members were very nice. All staff members definitely embodied the courteousness and professionalism of Japan. The house slippers were a nice touch and we really enjoyed the large movie selection. The miso soup with meals was great! Overall really enjoyed our flying experience with jal and would fly with them again."
Cons: "The food for our return flight from haneda to Honolulu was definitely subpar compared to the food we had on our first jal Honolulu to Hong Kong flight (layover in narita). Also the plane was not as big and older so we didn't have the touch screen. We were quite impressed on our Honolulu to Hong Kong flight, then were a little let down on our haneda to Honolulu flight."
Pros: "the crew was extraordinarily helpful in getting me through customs with my luggage which i was lead to believe did not need to be looked at in Tokyo because it was checked through to Osaka by finding me taking me back through customs and onto the flight in time for its departure. JAL's crews on both flights and the ground personnel were very courteous and always extremely helpful."
Pros: "Good solid flight on a relatively comfortable plane"
Cons: "Narita seems to have had delay problems as of late. What should have been a short flight was extended over 40 minutes on the runway. Not the airline's fault by any means, but I'd recommend looking for flights through Haneda if you're passing through Tokyo."
Pros: "everything is much better, everything! including how boarding and de-planing is more orderly than most other flights."
Pros: "I like the food they served during the flight. It very well-thought meal and delicious at the same time. I also like the latest movies on board. We also arrived 20 minutes early! It was absolutely smooth and relaxing flight."
Pros: "We had a 4 hour delay due to maintenance, so many of us missed connecting flights in Tokyo. But the airline put us up in a hotel and gave us meals, so I had a nice bonus day to see the city. The flight itself was very pleasant, with the cleanest bathrooms I've ever seen on a long flight and plenty of food and drink."
Pros: "checking in at chicago ohare ord was a nightmare.there were only 12 of us in line yet the wait exceeded 1 hour , we watched as the airlines next to us processed well over 150 passenger's while the japan airline moved slower than snail sex. it was painfully beyond slow."
Pros: "The crew were cooperative and the supplies were good"
Cons: "The chairs were not comfortable and the toilets were so dirty"
Pros: "Clean and service was excellent!"
Cons: "Nothing special"
Pros: "Crew service is excellent!"
Cons: "The seat is really cramp and tight!"
Pros: "Food, seat comfort, service"
Cons: "!"
Pros: "no -all that was amazing was the complete idiocy of ana"
Cons: "virtually everything was a unacceptable starting with the gate staff ..."
Pros: "Entire crew members, food, drink, hospitality & aircraft."
Cons: "I am diabetic & would have been better if I could get a aisle seat as I requested otherwise I didn’t have to wake up too often my both side passengers!! We were few Indian passengers missing our Hindi movies..."
Cons: "Good"
Pros: "The staff is friendly with attention to detail"
Pros: "Staff was great!"
Cons: "Food wasn’t the best."
Pros: "The cabin crew was great in services"
Cons: "Priority not thought"
Pros: "- Friendly staff. - Excellent service and boarding easiness. - Kayak's excellent price."
Cons: "- Entertainment had limited movies. - Food could have more selection for business class. - Loung in Japan is not the greatest and overcrowded. - Boarding from Japan to KUL was very poor specially in packing people like sardine in the shuttle."
Pros: "The staff on ANA are super friendly. The legroom on their big planes--even in economy--was excellent."
Cons: "The food was okay but not great."
Pros: "My flight is at 9:50 am but I arrived around 5:30 am , as expected the line was already long and one of the crew told us the front desk will not open until 6:30. My husband reserved my ticket going back to US. I was assigned to seat on an exit, but when I went to the gate , one of a female employee keeps telling me if I'm aware I'll be seating on an exit and I said yes , I look for a vacant seat so I can relax while waiting, she went back again and asked me if the front desk desk gave me any paper about the task I have to do when seating on an exit. I read it and understand . She came back again for the third time and borrow my boarding pass and check something and asked me if I want to transfer to another seat, and I said no. I don't know what she wants me to do , but I'm so irritated because she keeps asking me the same question over and over again."
Cons: "Great staff and food for a plane."
Pros: "From start to Finish from ticketing to baggage claim we received Premier Customer Service !!!!"
Cons: "The dinner was served too late, not right after take off. Also, the portions were way too small."
Pros: "Very nice, new plane. Clean bathrooms. Good amount of legroom. Polite staff. Easy check-in process. Kid-friendly. God entertainment system."
Cons: "Limited entertainment options for kids."
Pros: "Good service"
Cons: "baggage was broken."
Pros: "Food"
Cons: "Sitting space"
Pros: "Food was quite good"
Cons: "the plane was Hot! So hot we couldn't use the blankets. The staff in Tokyo did not want to let me and my twin 11 yr olds board early. We need extra time to be organised and in our seats for a very long flight. If not we block the aisle. And that is without consideration for the fact that my daughter has limited sight so needs my help and it takes time. I was disappointed that they didnt come through the cabin from time to time with snacks as most airlines do on long haul flights."
Pros: "Overall comfort was good"
Cons: "Drinks like fruit juices were given in too small portions like a quarter cup by stewardess; as if the drinks were being saved or rationed Not much choice for movies. Movies were not well selected"
Pros: "Attendants were friendly."
Cons: "Flight was late."
Pros: "service..service..service and ontime performance"
Pros: "Excellent, polite service, very comfortable seats."
Pros: "Legroom is good, you don't need to recline the seat"
Cons: "Food wasn't the best"
Pros: "The ANA crew were very sweet and accommodating"
Cons: "Very unhappy over the first leg. Nothing indicated it was a United Airline flight to be boarded at United Airline terminal in LAX. Seat selected at time of booking was not honored since selection has to be done on United Air's web site. Did not get the meal I ordered for the same reason. Very short time to get from arrival gate to the connecting gate at Haneda."
Cons: "Both flights took off late one flight was over an hour late I missed my connecting flights and was forced to take 2 additional flights instead of my direct flight The food is Japanese cuisine, if you are ok with experimenting and like their cooking. The flight attendants were not able to communicate with us in English regarding our missed flights"
Pros: "Incredible service"
Pros: "The service, our seats, overall comfort and cleanliness of the plane."
Pros: "The crew were friendly and attentive. The plane was clean and comfortable. Great movie choices."
Cons: "The long security lines in Tokyo for transfer."
Pros: "Crew were very friendly and attentive. Lavatory was kept clean. Good choice of movies."
Pros: "Flight on time."
Cons: "Stuck in middle seat between 2 teenagers & reading light on top was on next to me the whole flight from Haneda to Los Angeles."
Pros: "Food was great!"
Cons: "The Japanese crew were not very good at English!"
Cons: "The crew were not as friendly and welcoming, especially to coach passenger like me. There were too many announcements and interruptions. Not sure why but it was unnecessary to have too many, can't rest or sleep nor continue with viewing the entertainment provided. It seemed like a tired crew this time. The food was not good."
Pros: "Great food on ANA flight from Malaysia to Tokyo."
Pros: "Great customer service and very kind staff!"
Pros: "Polite attendants"
Cons: "small leg room......"
Pros: "Very awesome and polite crew. Exact reason why I chose ANA"
Pros: "Even in economy class, the seats are wider than most American airplanes, there is a pedestal for the feet and the seats recline deeper. The service is excellent, very friendly and accommodating.We left on-time and arrived on-time. When flying again to Asia or SE Asia, I will definitely book ANA."
Pros: "Meal from KUL to HAN was tasty. The separation of the gravy based dish from the rice was a great idea to prevent the soak up. Personal touch screen responsive and quality definition."
Pros: "Great service, excellent and curteous. Clean cabin"
Cons: "Food can be improved, economy seats are tight. Movie selection not as vast as SQ and Cathay."
Pros: "ANA has one of the best friendly and courteous service. I was kept well fed through my flight and had a smooth flight."
Cons: "I wish the English announcements were not in so heavily thick accent and more understandable. Transfer from the plane to the airport is quite tedious when the plane is parked away from the airport. I wish they would make transferring carry-on more disabled friendly."
Pros: "Everything"
Cons: "The food quality was slightly lower than that on the outboud flight. I ordered Hindu Meal."
Pros: "The middle seats were seperated, so I had my own arm rests"
Pros: "The service is first rate even in economy seating. Attentive flight crew. Excellent airline."
Pros: "Cabin was clean and really comfortable seats. The crew were very friendly and helpful."
Cons: "Choices of food."
Pros: "Very attentive, professional crew."
Pros: "Rather new plane; tight, hard, uncomfortable seat architecture. I'm 6 feet tall and 160 pounds -- probably about the 'ideal size' for design. Least comfortable long flight I've had in a very long time."
Pros: "The food was great. Very responsive flight crew."
Cons: "There was no information about connecting flights before landing."
Pros: "crews have good attitude"
Cons: "flight from kuala lumpur to narita is not for mobility impaired person, one has to take a flight of stair down to tarmac then board a bus, then on to the airport itself."

Good service

Singapore airlines has resumed after Covid selling premium services but not opened lounges to cater for the demand you cannot get a seat in their lounges and social distancing is non existent. I wouldn't pay for services you don't get so be aware.

Pros: "Reliable service, clean cabin"
Pros: "Smooth boarding"
Cons: "If they could serve a light snack would be good"
Cons: "A comfort kit on a ultra long haul flight goes a long way"
Pros: "Amazing crew, very nice and helpful."
Cons: "Left 45 minutes late though we boarded on time. Pretty bad for a 50 minute in the middle of the morning."
Pros: "The staff was amazing"
Cons: "Nothing much"
Pros: "Crew , announcements were restful , not loud and blasting like some airlines"
Cons: "Nothing Singapore Airline is Super Lufthansa food lousy , late leaving Kuala Lumpur, missed our connection assigned to a later flight, running to catch rescheduled time and changed gate."
Pros: "Great seats and efficient service all round."
Pros: "Boarding went smoothly, crew extremely curtious and helpful."
Cons: "Plane was an older model and I did not have strength to recline seat. Quality of seat back screens poor and hand sets difficult to navigate for a technophobe like Ma."
Pros: "The crew was amazing. The seat were uncomfortable"
Pros: "Handset to control screen didn’t work. Airline reimbursed me with $75 voucher for inflight duty-free shop."
Pros: "Extra touches and super pleasant and courteous staff."
Cons: "My moslem meal selection wasn’t provided onboard"
Pros: "Everything from booking, online check-in, self printing of Boarding Pass, BIz Class lounge, Flight. Flight too short (KL to SG) for me to eat and enjoy the inflight entertainment."
Pros: "Generally good Flight was operated by Silk Air"
Cons: "Entertainment score is not meaningful because of the short flight time."
Pros: "Extra leg room, great service and good food."
Cons: "The entertainment system feels dated (no touch screen) manual rewinding of movies, selection of movies"
Pros: "Seating was spacious, crew was attentive. Boarding was efficient."
Cons: "The food choice was not pleasing to me."
Pros: "Everything"
Cons: "Non"
Pros: "Seats in economy were larger than United. Food was good for airplane food, even found a last minute vegetarian meal not ordered ahead. Appreciated a gratis glass of wine. Found a clean pillow and blanket in every seat upon boarding."
Cons: "My screen had to be reset twice as it froze up. The attendants kept taking my water cups despite them not being empty. Boarding was less than organized, could have been more efficient. We made up time, arriving a few minutes early even after departing late."
Pros: "Finally, I could go to my final destination as planned by transmitted to Korean Air flights."
Cons: "My first flight of JetBlue from Olandor to New York was delayed that leading to my connecting flights to my destination were missed. Now, my suitcases have been missed, too."
Pros: "Crew were attentive and courteous, food and beverage choices were great; would definitely fly with SA again."
Cons: "None that I can think of"
Pros: "Singapore airline crew is always top notch in terms of service and attentiveness. It's a direct flight from Singapore to Canberra! Beats the layover in Sydney or Melbourne."
Cons: "Business class seats were uncomfortable compared to other business class. They're not lay flat seats, and I can't get the seat even close to flat because my feet jam in to the bottom of the seat in front of me. The food wasn't great, some of the meal which was supposed to be served hot was still cold."
Pros: "Love the promptness of services, always with a smile!"
Pros: "Boarding, friendly crew"
Cons: "Very slow service, took 2 hours. Entertainment system didn't worked for first half of flight."
Pros: "great crew service. my first time flying with singapore airlines and they delivered"
Pros: "United miles."
Cons: "Entertainment very poor, no selection, I took the flt in Jan and the movies and selection was sane in Feb. Bad. Food was so so."
Pros: "Seats, crew"
Cons: "Nothing else other than above"
Pros: "Friendliness and efficiency of crew. Comfortable seats and in-flight entertainment."
Cons: "Not much. This airline is up there with the best."
Cons: "Stewardesses were a bit rude"
Pros: "The A380 is an amazing plane. The flight was smooth and the engine sounds were fairly low."
Cons: "Waiting on line to check in was more than a half hour although there were probably only 10 people ahead of me. Got a hard time on the weight of my carry-on being more than 7kg although I had to point out that my ticket allowed me two bags that were 23kg each - I had nothing to check. Eventually, when I pointed out that I could wear enough of the clothes from the carry on, they agreed to let me take it on. On board, the service was cold, bland and infrequent. The entertainment system lost sound perhaps 20 minutes into the flight."
Pros: "Free seat next to me. Brilliant entertainment Very tasty food Excellent service"
Cons: "Nothing! Best daytime flight to europe! And home before midnight"
Pros: "Classy cabin staff"
Pros: "Like the food"
Pros: "The presence and attitude of the flight attendants were highly pleasant and accommodating. The entire flight was very comfortable and made the 9 hour journey from Manchester to Houston Texas fast and enjoyable. The flight attendants always had a wonderful smile which felt genuine many a time and always made an effort to speak at the level of the passenger. When I had trouble connecting to the Wifi, one attendant even knelt down and connected my phone manually as I was not tech savvy in this regard. The food was of much higher quality as well compared to other airlines I traveled with on this trip."
Cons: "Really the only issue was there was a 2 hour delay on departure, however this was due to issues out of control of the airline and I did not mind as the airline's ambience and my experience with it overshadowed any delays."
Pros: "Is Singapore Airlines food quality slipping? First time I’ve been really unenthusiastic about it..."
Cons: "Food was very poor."
Pros: "Best serves ever will fly every time"
Pros: "The hot towels. The meals were good. The entertainment screen was great, and a great selection of movies and TV."
Cons: "Don't change anything!"
Pros: "Hard to find lounge for bclass users"
Pros: "I got in some exercise during the delays and gate changes"
Cons: "Delay after delay, gate changes, lack of care from employees, missed a day of vacation in Germany, missed out on photos and memories"
Pros: "Crew is big on service and being true professionals. Always smiling and being attentive"
Cons: "AC works when wheels are up and engines kick in. So its stuffy whilst on the ground"
Pros: "The crew was very kind and helpful."
Cons: "My daughter had the vegetarian oriental - and it was basically a ball of slim. My son had the lactose free meal and it was broccoli and potatoes. We switched our return flight meals to the regular in-flight meal. It was better, but not great."
Pros: "No fuss flight but lacking that something extra"
Pros: "Staff on board were lovely."
Cons: "I asked to be placed in a seat as close to the front as possible as I suffer from motion sickness in the back of the plane. I was placed in the back row all the way to my destination and all the way home. I vomited 8 times and felt very sick. I did notice that there were many seats available in the front of the plane but they are never given out as women with babies and children always get them and then single travellers like myself are made sit in the back. I travel a lot, I usually fly Qantas and they are very good at providing seats closer to the front. I will be reluctant to fly Singapore Airlines again due to the fact that they were not accommodating at all."
Pros: "Great entertainment, good service, clean plane."
Cons: "The lasagna was pretty dry and meh."
Pros: "Staff were very friendly, helpful and attentive. Good movie selection. Food was above average for airplane food. Nice modern plane."
Cons: "Headphone buds weren't great. We were delayed two hours taking off, but thankfully my connecting flight was held so no further delay."
Pros: "I would definitely fly with Singapore again. Their staff is super attentive, they have lots of options for in-flight entertainment and things generally went smoothly. I didn't sign up for a special allergy meal ahead of time but they were able to accommodate me anyways."
Cons: "The food was overcooked, mushy and tasted old. The seats were small and didn't recline very much. I think these things are kind of normal now on most airlines."
Pros: "Crew was very nice. What I like to say is the ramp and bus boarding in lax is awful also the site arranging the trip should give us right away the choice of seats .. For me that’s very important"
Cons: "Choice of seats when purchasing the airline tickets"
Cons: "Better movie selection"
Pros: "Crew was very well trained and managed the flight excellent"
Cons: "Better communication on gates via text or communication via the apps"
Pros: "Comfortable"
Cons: "Need more comfortable headsets or ability to use personal earphones."
Pros: "Crew was very nice."
Pros: "I had a medical emergency and the crew took very good care of me."
Pros: "Boarding was really fast and smooth. I was section 5 and my first thought that it was going to take awhile to get to my section but I was in my seat in less than 15 minutes from the moment the doors were open. Very impressed."
Cons: "It can be hard to communicate to the crew, they do know English but it can be difficult when they are asking about what you want for dinner. I only had trouble 3 times on four of my international flights."
Cons: "Baggage claim took forever. I waited 45 mins for mine to show up."
Pros: "Food and service always reliably good to excellent. If you're used to the North American style of "we are primarily here for your safety" service standard, then Asian airlines like EVA would be a breath of fresh air."
Cons: "Boarding time always seem to slip a few minutes lately."
Pros: "1. Kind and accommodating flight attendants 2. Had a good variety of choices for food & drinks 3. I was lucky enough to be on a roomy flight 4. Bathrooms were clean and smelled nice 5. The provided earbuds/earphones are great since they provide a bit of noise cancelling or at least block out extra noise"
Cons: "Seating way too tight"
Pros: "Bathroom and food good. Boarding was fast. And so was disembarking."
Pros: "Boarding by Zone"
Cons: "Seniors (over 65) people should be given priority boarding"
Pros: "Fast boarding (group 1), pleasant crew, good service. Altogether, a great company to fly with."
Cons: "Food so so but want expecting much. No personal monitor."
Pros: "On time"
Cons: "All was ok"
Pros: "Seats comfortable; crew members friendly."
Cons: "Somewhat limited choice of movies/TV shows."
Pros: "Crew was the best part. They were very friendly and helpful."
Cons: "Very limited English movie selections for such a long flight. Could not turn Chinese subtitles off for some. Very distracting. Seats in economy (according to online comparisons) are some of the best in the industry but I felt extremely cramped and uncomfortable for the entire flight. Long haul flights should not have seats this small. Also, for health reasons, all seats should have foot rests. It shouldn't be about money, people can die from sitting like that for so long. Also, the food that I could eat was good, but there should be a no fish option. You have a lot of diet types available to choose from but none guarantee no fish. The process for requesting a special meal online was not clear and confusing."
Cons: "Eva’s Air is cheap with drinks, whether water or wine. About a Dixie cup of each for a meal."
Pros: "Customer Service was great"
Cons: "Afraid that the airline may need a backup plan in case people miss there connecting flights."
Pros: "The flight was comfortable and pretty easy to network through everything."
Cons: "the temperature on the plane fluctuates a lot. Sometimes very cold and sometimes too warm."
Pros: "I must say I was skeptical on my first flight with this airline. Staff was very nice. The lady that did my tickets left a very nice note on my plane seat. The ride was very comfortable. The plane and restroom were neat and orderly. I would definitely recommend to my fellow travelers."
Cons: "My fruit platter was all fruit that was not ripe, but no big deal."
Pros: "It was a wonderful trip"
Cons: "People"
Pros: "Good was excellent. Aircraft clean and comfortable"
Cons: "Better movie selection would have been nice"
Pros: "None"
Cons: "Serving are very poorly"
Cons: "Air stewardess should smile more. More movies in the in flight entertainment"
Pros: "The overall experience was very comfortable and high quality."
Cons: "The wine servings were very small."
Pros: "Crew and service were great."
Cons: "Food to asian. Entertainment limited and to asian."
Cons: "Boarding pass"
Pros: "People very friendly and the flights were on time"
Cons: "One crew member was so rude to me, Then my husband tried to lodge a complaint at the service desk and the manager was rude to him about it. Food is gross. Crew didn’t offer enough drinks or water for the length of flight. Economy seats are tiny and cramped."
Cons: "crew very bad. Act like they didn,t want to be bothered. Never smiling."
Pros: "TPE-SEA had a much better crew and plane that was much newer and had good entertainment sets"
Cons: "The crew for the SEA-TPE were an unhappy bunch. If you did not speak mandrian to them, they simply ignored you. They were rude and made me feel like I was a second class passenger TPE-KUL KUL-TPE had no entertainment. Just the screen to share in the front of the plane. I wish I knew in advance."
Pros: "Checking and in-flight staff were professional and courteous."
Cons: "The flight delay which caused passengers to rush for the connecting flight to the US in less than 40 minutes. Barely made it. Unnecessary stress for fear the checked-in luggage did not make the connection."
Pros: "The crew The time of the flights"
Cons: "Food options were narrow Online seat selection wqs not allowed"
Pros: "Two great meals! And very friendly and helpful staff."
Pros: "The service on line was excellent.! The staff was friendly and accommodating. The pilot was informative. I would definitely fly EVAAIR with my family again."
Cons: "The staff speaks English very well, but they think they have to speak really loud for the customer to understand them. That is not the case everyone understands and just because someone speaks louder it doesn't make a difference if they did not understand. Please let your staff know they can speak in a normal tone, we understood every single person on our trip."
Pros: "Everything was great"
Cons: "Hard to sit for 15 hrs"
Pros: "I would take EVA air again!"
Pros: "Overall, I am impressed. Special mention to the crew, from cockpit to the cabin. Very professional and efficient. Food is excellent. Comfortable seats. On schedule!!!"
Cons: "Lack of information from the crew regarding which gate to go for connecting flight."
Pros: "Food, Crew and the service is great!!!"
Pros: "Very comfortable seats and great movie options! Crew was very attentive."
Cons: "The food was a bit different from what I'm used to, but I'm not in the US anymore so I shouldn't be surprised!"
Pros: "Everything"
Pros: "It was ok"
Pros: "Flight Attendants were incredibly efficient while still being nice and polite."
Cons: "Food could have been better. Overall good value for the price paid."
Cons: "Looks like the KUL to TPE crews were not happy about their job or dont want to service folks. Hope EVA can retrain them."
Pros: "Crew was very attentive."
Cons: "Plane was cold."
Pros: "Everything: compfortable seats, wonderful cabin attendants, special help for this elderly passenger. I missed a vegetarian meal (probably my fault), and a flight attendant insisted on giving me hers."
Pros: "I got a few min sleeps"
Cons: "A day filled with econoy class travel is not my favorite thing."
Pros: "Size of the seats, space"
Cons: "Older plane, mediocre service and food. And two screaming babies two rows ahead."
Pros: "A seat in the upper deck. Very attentive flight attendants."
Cons: "With a biz class, I assumed alcohol would be served, well, it wasn't. I fly all over the world and this is the only airline I have ever flown which didn't serve alcohol with a biz class seat. I was told they don't serve alcohol on domestic flights."
Pros: "Very happy travelling with this airline"
Pros: "Great service. On time good food"
Cons: "Boarding was chaotic, the gate agent did not call to board by group number"
Pros: "Seats are the most UNcomfortable in Asia."
Cons: "Put in some real comfortable seats in business class. The exisitng ones are hard and terrible"
Pros: "The crew were very helpful and attentive, the food was really excellent ( note I travelled in business)"
Cons: "The lay flat bed was good but hard, entertainment was good but having travelled the route 7 weeks ago, not much had changed - but a good choice. We were late leaving but arrived on time"
Pros: "The lounge"
Cons: "It is no total flight old plane."
Pros: "Everything was amazing! crew is friendly and super nice! the flight was smooth."
Cons: "Nothing. everything was perfect."
Pros: "Good crew."
Cons: "D.own graded from firstBusiness Class lounge is tired and over crowded. Aircraft cabin was getting old. Sound on IFE was faulty and unusable and no alternative seats were available. Food was ok could be better. Would not choose Thai for businesses class if there was another airline to choose from."
Pros: "The crew were pleasant and the aircraft was clean"
Cons: "Seat pitch"
Pros: "Thank you to a lady crew who acceded to our request for change of seats"
Cons: "The flight was from 3:30 am to 9:00am. We were served dinner soon after boarding, but it makes much more sense to serve a breakfast before arrival in Bangkok."
Pros: "Good food. Thoughtful crew"
Cons: "Seat A beside emergency exit had partially blocked legroom. Don't sit here. Choose B or C"
Cons: "The plane was delayed about 30 minutes. They should improve this."
Pros: "Everyone was very nice and hospitality was great."
Cons: "a better selection of movies/entertainment."
Pros: "Good food"
Cons: "Flight was over an hour late"
Pros: "That we arrived"
Cons: "Late start, messy boarding, late arrival, got water spashed in mu face and the attendant didn't even apologize, full buses to go to the terminal an long wait for luggage. Quite poor. Also no entertainment, but that's usual on this flight."
Pros: "Food and service was great."
Cons: "Old plane, headset did not work well."
Pros: "All well arranged. Friendly and helpful crew. Food apprppriate for the trip. Logistics ok. Balue for money."
Pros: "The flight was smooth and quick. The meals were delicious too"
Cons: "Long time getting through Frankfurt airport security"
Pros: "Everything"
Pros: "Great crew"
Cons: "The plane developed a fault 1h out so we had to fly around for half an hour dumping fuel before returning to Bangkok where we were kept in a transit lounge till a replacement aircraft was found. Missed my connections too"
Pros: "the flight was online, and the checking in process was fast and efficient"
Cons: "I found it a bit odd that there were programs available from Bangkok to Vientiane, but no headphones to listen. I guess it improved my lipreading skills though ;)"
Cons: "Seat don’t recline enough. Sure neck. Entertainment was quite limited. Needs more movie options."
Pros: "The plane wasn't full so I got plenty of room! Crew was great and accommodating. Great movie selection."
Cons: "Nothing."
Cons: "NAIA chaos"
Pros: "Friendly staff and crew. Flight went as well as possible over the mountains from BKK to CNX."
Cons: "Took bus from gate to a different gate. Had to walk up three sets of stairs to walk on to a jet bridge that was connected to the main airport. In flight snack would have been better not consumed. No illness, just didn't sit too well."
Pros: "Absolutely amazing airline"
Cons: "Nothing"
Pros: "Just like on previous domestic flight experience, I love how Thai Airways is able to promote and provide for customer comfort and service on such short flights - something that US airlines are so incapable of providing. Not only was the A350 comfortable and spacious, the fact that they also served a meal on such a short flight is so much appreciated."
Pros: "Good, new olance, definitely recommended"
Cons: "Why do you enforce the arrival videos? That's annoying. Furthermore, the loud music 30 minutes before landing disturbs too."
Pros: "Whole experience was excellent"
Cons: "My flight was from Thailand (BKK) to Japan (Narita) for the first leg on Thai Airways was fine."
Pros: "The pre-ordered seafood meal was excellent. The flight crew was very good."
Cons: "The seats (bottom) have become worn and caved in. And the head rests are as flat and hard as rocks. They need to be changed ."
Pros: "The Cabin Crew were very attentive & nice. Great customer service."
Cons: "It’s time for the 747 to retire. It looked tired and worn."
Pros: "On time"
Cons: "Nothing"
Pros: "All of the above mentioned service."
Cons: "All of the above mentioned service."
Cons: "No wifi"
Pros: "Firstly, I do really appreciate that I had great deal from Kayak and Thai airways. Flights was awesome."
Pros: "Nothing - I had to cancel from China - took time. I then booked myself"
Pros: "quick flight"
Cons: "na"
Pros: "Not uncomfortable"
Cons: "A less good selection of films than other carriers. Long wait both ends before take off and especially when alighting Cramped No toiletries No menu in advance"
Pros: "Plane arrived on time and service was good!"
Pros: "I had to race from London to Sydney due to family illness. I experienced Exceptional ground crew service. Especially from Vera the Manager at Sydney airport on arrival."
Pros: "Thai Airways has great service, very cool and genteel staff. The transition between flights was so simple. We were very happy with in flight entertainment and food."
Pros: "I bought a ticket on Thai Airways because it was the cheapest I could find other than AirAsia, I used to fly AirAsia but they now charge for almost everything. Next AirAsia will be charging an air breathing fee. I think your stewards and stewardesses are good! I like your logo and colors. I like that you fly out of Suvannaphum Airport,"
Cons: "I am truly shocked that on an Asian flight, with so many excellent Asian dishes, they served starchy, fatty, buttery, oil soaked croissant covered hot dogs and a greasy, gut buster cheese and mushroom I don't know what. Are you trying to give your future clients heart disease? To top it off, in a country blessed with excellent fresh fruit, you topped it off with another oily, starchy desert. Thank God you had water! Bangkok Air has a lounge for economy passengers, but not Thai Airways. Why not?"
Pros: "The flight was only an hour but the staff was crazy fast to get everyone a snack that was amazing. Hot food which is unlike American flights. Very tasty and the service was just good."
Cons: "There was a five hour delay"
Pros: "Food was good. Seat ok and check-in done promptly."
Cons: "Crew, ground and air, could be a bit more friendly but it was acceptable. Arrival was later and baggage handling a bit slow too. Bag was well handled."
COVID-19 information

Safety measures for airlines flying to Japan

Airlines flying to Japan have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights to Japan

Mandatory masks

Masks required on board, masks provided on flights to Japan

Social distancing seating

Middle seats unavailable to book on flights to Japan

Pre-flight testing

Testing for antibodies, testing for symptoms for flights to Japan

Flexible cancellations

Waiving of change fees. Search flexible flights to Japan

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