KUL - KIX

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Good to know

Low season

November

High season

April

Cheapest flight

RM 625

Average price (return flight)

RM 2,551

Good deal (return flight)

RM 1,274

Good deal one-way

RM 792
Best time to beat the crowds (16% less expensive on average)
Most popular time to fly (19% more expensive on average)
Flight from Kuala Lumpur Intl to Osaka Kansai Intl
(avg. price over the last 2 weeks)
or less
or less

When to book flights from Kuala Lumpur Airport to Kansai Intl

Estimated return price
Average price per month
Flight prices as travel date approaches

Top tips for finding a cheap flight out of Kuala Lumpur Airport

  • Looking for a cheap flight? 25% of our users found flights on this route for RM 792 or less one-way and RM 1,274 or less round-trip.
  • The cheapest flight from Kuala Lumpur Airport to Osaka Kansai Intl was found, on average, 26 days before departure.
  • Book at least 1 week before departure in order to get a below-average price.
  • High season is considered to be March, April and May. The cheapest month to fly is November.
  • Morning departure is around 51% cheaper than an evening flight, on average*.
  • After arriving at Kansai International Airport (KIX) from Kuala Lumpur International Airport (KUL), you can stop by one of the airport’s duty-free shops, conveniently located in the arrivals area of the International Terminal, and enjoy an ample offering of local products and gifts.
  • For late-night and early-morning passengers, Kansai International Airport conveniently maintains a variety of services that remain open round-the-clock, including restaurants, shops, and lounges. Additionally, if you arrive late and want to head directly to your accommodation, the limousine buses and high-speed ferry continue running throughout the night.
  • Before leaving the airport to head to your final destination, be sure to pay a visit to one of the airport’s refreshment facilities. Refresh Station is located in the Terminal 1 building at Kansai International Airport and offers a lounge area with free Wi-Fi and drinks and a separate relaxation area for short massages.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for booking Kuala Lumpur Airport to Osaka Kansai Intl flights

Top 4 airlines serving Kuala Lumpur Intl to Osaka Kansai Intl

Scores according to KAYAK customer reviews
7.3
Philippine AirlinesOverall score based on 3048 reviews
7.3Boarding
7.3Comfort
7.9Crew
6.9Entertainment
7.0Food

.

iwas thirsty the whole night, no one approach me to ask if I needed a drink!

Cons: "Many changes and mistakes"
Pros: "Crew was great. Food was excellent."
Cons: "Boarding process. Everyone rushed in when the gate was opened. No sequential boarding."
Pros: "Great crew. Old plane. Late arrival. Great food."
Cons: "Business class seats are old."
Pros: "The ice cream dessert."
Cons: "No tube to the terminal due to SEA Games. Bus service provided from tarmac to temporary immigration counters."
Pros: "Crew are helpful"
Cons: "PAL flights always delayed"
Pros: "On time"
Cons: "The ride..."
Pros: "excellent check in, they accommodated me despite my late arrival due to traffic from an airport transfer from another terminal"
Pros: "Superb service!"
Cons: "Install IFE, organize the boarding process. Blankets on given on request"
Pros: "Was very much on time, quick flight and boarding."
Cons: "Entertainment"
Pros: "Despite a shortage of Flight Attendants on the Flight the ones that were working did an AWESOME Job serving the Passengers ."
Cons: "For the sake of the Flight Attendants more Of them to help."
Pros: "Crew was nice!"
Cons: "The beef with rice meal tasted weird."
Pros: "Crew was cold but quite busy."
Cons: "Checking in was very slow and boarding process was very poor!"
Pros: "Boarding and deboarding seem to be so much faster in Asia based airlines than US."
Cons: "Need more frequent beverage services. Also, we paid for more leg room, but it was still claustrophobic."
Pros: "Absolutely:$"
Pros: "Great crew"
Cons: "Security at manila airport is totally over the top. I am 100% for security but 5 checks!!!!"
Pros: "Aircraft spacious seats comfortable Crew very friendly and welcoming good movie selection"
Cons: "Cues at T2 massive to go through immigration zig zag around terminal Seats don’t adjust well and little leg room when flat. Food uninspiring. Tv fixed lots of reflections. Toilets small."
Pros: "Food"
Cons: "Missed the connection and had to pay to rebook"
Cons: "Relatively comfortable seats. Boarding process rather chaotic. Awful food, poor and limited entertainment options, unkind and grumpy staff. Not great for 13 hours!"
Pros: "I was in a window seat for this flight with no one in between me and the man in the aisle. It was nice to have some space to spread out in."
Cons: "I am about 6 feet tall and the leg room was terrible. I was thankful that the person in front of me did not recline, other side their head would have been in my face."
Pros: "Flight started out by being delayed. I thought we would be delayed at least one hour plus. Did a great job delay time was only 30 min. Then everything was seamless. Great job of getting us to our destination on time."
Cons: "Those of us in Biz Class had to be on the same bus out to plane on tarmac. No real priority boarding. Would be better to provide transport for BC out to plane first. Only aspect of trip I found unpleasant."
Pros: ":)"
Cons: ":)"
Pros: "The food, the flying attendants very nice and profesional."
Cons: "There was a little delay in the time that we were suposed to take off , but other than that every thing was great."
Pros: "I liked that the lady at the front desk turned us away and we weren’t able to board our flight due to not having a passport that extended out six months to expiration."
Cons: "I did not like the fact that I booked my flights months in advance and would have done this adjustment with Our ample time and not one person informed us about our passports from kayak or Philippine Airlines. It was disgusting that I had to lose my flight and not even receive any kind of courtesy from them or you as far as even a partial refund or any kind of acknowledgement. We just booked other flights without your product. Terrible experience. i am just appalled at the kind of service kayak offers."
Cons: "Flight was 1 1/2 hours late, then bag pickup and extra security for transfer to LAX flight is confusing and multiple lineups."
Pros: "They gave us a meal on a 2 and a half hour flight! Amazing service."
Cons: "It was a bit tight. Not much legroom."
Pros: "The service by the flight attendants was excellent!"
Cons: "The plane seemed very dated, although clean. The worse part was getting an IPad to watch a limited number of shows. The iPad was old and the headphones were cheap and didn’t fit well. After flying 5 business class flights in the last 2 weeks, this was by far the lowest level of entertainment available."
Cons: "I booked the more expensive route through manila to Bangkok to maximize my time there but due to the delay I spent more money and got less time for the 1 day I had in Bangkok before connecting the next day. The airline offered me nothing, not even a meal to compensate for the inconvenience. The problem was mechanical, not weather. MNL is also an uncomfortable airport for layovers. Never agai. Sign Philippine Airlines!"
Pros: "The flight was on time, actually even earlier arrival. I enjoyed watching the movies for free!"
Cons: "One of my checked-in luggages, upon retrieval at the baggage claim area, did not have its luggage cover and worse, it was not locked!!! When i went to the PAL baggage assistance desk, we found out that it was inspected by TSA. So disappointing that TSA did not lock my luggage."
Pros: "Absolutely Nothing."
Cons: "They choose to serve beef curry on a flight from a Indian minority country. Surprise, 20 of us were stuck with it because that is all that was left... All that is left is beef, is that ok? Like we have a choice. Late as always too."
Pros: "We booked this flight months ago and made plans to meet people. We wanted to arrive early to avoid traffic but since the flight as 3 hours delayed we arrived at 5 and did not get to the hotel that was 20 miles away in 2 hours. When I am late for my flight you cancel my ticket and make me purchase a more expensive one. More than the round trip I purchased so why don't you compensate me when your delayed"
Cons: "Your tardiness and inconsiderate way of doing business. Your irresponsible attitude towards your paying customers."
Pros: "Crew was friendly and helpful. Boarding was efficient and flight departed and arrived ahead of schedule."
Cons: "Food is awful, and options are limited. I also think they need to reconsider playing music on the aircraft, it’s quite irritating."
Cons: "They do not have any entertainment such as a screen to watch something."
Cons: "The ticket was never processed! Hence, when I arrived at the airport, I was unable to actually fly. Really, really disappointing. I recommend that Kayak reconsider its association with "Flight Network Sales.""
Pros: "PAL express from LAX to Manila had accommodation for their passangers"
Cons: "I could not connect to WiFi even though it was free."
Pros: "Timely Good Service Smily Crew"
Pros: "The prompt boarding and courteous staff."
Cons: "Nothing!"
Cons: "flight canceled"
Cons: "Was a good experience"
Pros: "It was very organized and on time"
Cons: "Check in at Kuala was a chaos. The agents were at a lost not knowing how to handle the family in front of me. It took them more than 30 minutes to handle just one family. I think there must be something wrong with the booking system. It took me 45 minutes to complete my check in."
Pros: "My husband had a very good experienced with his flight. Food was great and the flight was fast."
Pros: "Business class comfortable with friendly staff"
Cons: "Food was not good. Had to wait for 20 wheelchairs to go ahead of me when boarding. Not all those people were disabled but they ask you if you need a wheelchair and people just say yes so they can board first. It's a blatant abuse of the system."
Pros: "The flight crew definitely took good care of us"
Cons: "1. Poor seat comfort. Very high density exactly same as with a budget airlines.2. No inseat entertainment system. 3 the worse boarding process : elites and general boarding are started simultaneously 4. Online check In is impossible:"
Pros: "spacious seats, IFE and great meals"
Cons: "nothing"
Pros: "Friendly crew."
Cons: "Turbulent flight. Small washrooms."
Cons: "Didn't get my bags onto the connecting flight"

Instead of the flight attendants talking to each other they should have been monitoring the passengers. The person beside me took a phone call literally 30 seconds before the plane landed. As we were going down the runway ( from landing ) a person in the row in front of me and behind me made phone calls; CRAZY

Cons: "Flight delayed. Please be punctual if can’t be earlier."
Cons: "Flight delayed."
Cons: "N"
Pros: "Comfortable, clean, good crew, early landing."
Cons: "15 minutes stuck on the bus at disembarkation sucked."
Pros: "The leg room"
Cons: "Boarding process"
Pros: "The crew were super patient (a must when dealing with the quality of passengers from Trichy who were lacking in manners and etiquette)."
Cons: "Boarding was chaotic. The majority of passengers seem to not be used to the normal manners and etiquette of queuing and it was chaotic with pushing. Some discipline and order needs to be enforced by ground crew (and this will no doubt make the cabin crews' lives easier)."
Pros: "Flight was short"
Cons: "Seats are very tight if you are over 5’6"
Cons: "Flight with Scoot are not very well organized. for as large a fleet and number of flight locally should be better. no onboard entertainment nor refreshments. Staff not very personable either."
Pros: "Nothing. We had to sit on the runway for an 1 hour 40 mins. Staff didn’t even give away water, you had to purchase it... outrageous"
Pros: "GREAT CREW AS ALWAYS THE SEAT WAS COMFORTABLE AS ALWAYS."
Cons: "FOOD WAS ORDINARY NOT WHAT I ORDERED, MY NEIGHBOR IN THE CHAIR OPPOSITE HAD WHAT I WANTED AND IT LOOKED DELICIOUS"
Pros: "we were on time and landed ahead of schedule."
Cons: "nowhere to store our cabin luggage"
Pros: "The food was good. The service very good. Check in was so fast."
Cons: "Internet charge was very expensive and electrical outlet could not hold my charger. It kept falling out"
Cons: "Allow us to upgrade class"
Pros: "Quick boarding"
Cons: "Overpriced drinks and snacks"
Cons: "Music or movie will be good."
Cons: "Wasn’t allowed to board the plane because my passport only had five months left on it but you still let me book the flight and I was not refunded"
Cons: "You can choose your seat but when you pay you can choose a seat and I don’t like this"
Pros: "Loved the tinted windows on the Dreamliner! And the rainbow lights at the end of the flight. Scoot personal were excellant!"
Cons: "Things to know: Need to download an app before getting on the flight to get ScootTV. Plane was a little loud."
Pros: "There is nothing to say this is a no frills airline and that is what you get. Departure was on time and arrival was also on time. Food on any airline isn’t good at least on airline i fly. The important thing is getting there safely and this airline company does that."
Pros: "Overall okay. Food was not in our list because the flight is about one and a half hour. No entertainment as it was a short one and we departed earlier than the estimated time."
Pros: "MinimumService!"
Cons: "MinimumService!"
Cons: "I didn't realise I was going to be in such a poor airline after booking through the Singapore Airlines website. There was hardly any space, food options were limited, there was no entertainment, they even charged for water! Equal worst airline with jetstar"
Pros: "on time and departed early"
Cons: "none. is budget airline"
Pros: "Price"
Cons: "Journey / organisation"
Pros: "Nice aircraft, on time departure and arrival"
Cons: "reclining seats only in business class, not lay flat. pay for everything except the bathroom"
Pros: "very nice while Landed and take off."
Cons: "We did not order any foods. No suggestion."
Pros: "i did not see any entertainment."
Cons: "It was moving a lot!!! :\"
Pros: "check in - fast via machine. boarding - organized. crew helped out with baggage. flight - took off on time after short taxi and landed early"
Cons: "equipment could use refurbishment"
Cons: "If they have a policy that passengers cant eat food bought outside the aircraft they should make sure that they have variations/choices on their menu. I can only eat fish but they dont have it on their menu so i brought my own food but the crew asked me to stop eating it because it was not allowed. Im hungry and tired and was upset that time."
Pros: "Flight to Manila from Singapore was an easy 3 hour flight. There were no delays and the aircraft was clean."
Pros: "The cost was cheap"
Cons: "There wasn't much room for someone who is 6'4''"
Pros: "The departure time was delayed but the crew made every effort to arrive on time. Kudos to the pilots. The cabin crew was excellent."
Cons: "I get that it’s a budget flight, so no frills. I wasn’t expecting bottled water but at least offer some water in a cup. The water bottles being sold was expensive and too small. They encourage us to stay hydrated but not everybody can keep shelling out money for water, and strictly no outside food or drinks. Can they at least allow us to bring water, short flights not so much a problem but long flights, not so good for that strict rule."
Pros: "Crew was cordial, helpful and patient."
Cons: "There was absolutely no complimentary service at all, a bit unusual compared to flights we've taken in the past (domestic and international). No offer of free water, what's up with that?!?! There was no entertainment on board for an overnight flight, no blanket, no pillow."
Cons: "Going from one hot country to another so had no need for a winter coat... it was so cold on that flight I caught a cold"
Pros: "They were very professional, polite and helpful"
Cons: "Nothing"
Pros: "QUIET ZONE"
Cons: "FLIGHT AIR CON TO COLD NOT ENOUGH TOILETS"
Pros: "Scoot Business is excellent value for money. 35 seats at the front of a Dreamliner with comfortable seats and some recline. The flight took off on time and landed in Sydney on time. I will go again."
Cons: "Not much really. It does not compare with Business on the national carriers but at half the price what do you expect?"
Pros: "We were given the opportunity to bid for an upgrade which was totally worth it! We will definitely fly with Scoot again."
Pros: "N/A"
Cons: "The seat and tray table is greasy and dirty and there are two cracked holes in the arm rest!"
Pros: "Easy and cheap"
Pros: "Scoot Airlines is a budget airline and is a great choice hopping from one spot to another in SE Asia. I use it quite a bit for travel between Singapore and Bangkok."
Pros: "It was all great. Paid extra for the quiet area. Worth it"
Cons: "Nothing."
Pros: "The flight was cheap and the plane itself (B787) is a new plane and the lower pressurised altitude is very nice."
Cons: "I didn't like being told off by one of the flght attendants for eating my own food on the flight. If Scoot's food was more reasonably priced I would buy it, but it is overpriced and therefore I need to bring my own. The seats are uncomfortable for sleeping in. The cabin temperature was a bit cold and with no blanket supplied this made it hard to sleep. Even though you are flying between two tropical destinations, I would recommend bringing a jumper."
Pros: "Nothing other than punctuality."
Cons: "After boarding started there was no Aircon the flight was boiling hot and hugely suffocated. Also so many mosquito surely need better service."
Cons: "Boarding was quite messy as flight was delayed but many passengers were not informed. Only one service officer was being bombarded with questions from passengers when it would save so much trouble just making a proper announcement in the first place. Boarding queue also merged with another flight departing at a similar time, causing a massive bottleneck. Whilst on board, pre-ordered food was not served with cutlery and it took another 15 mins to get the attn of the stewardess to get the cutlery served. Would have been faster to just get it myself."
Pros: "It's a no frills airline! Plane on time, clean, arrived on time. What more do you want?"
Cons: "An hour and half delayed without prior notice. So i had to wait at the gate."
Pros: "Early baggage check and fast boarding. The flight was on time, too."
Cons: "Least amount of leg room I have ever had. I will not complain too much because the flight was only 2 hours."

Excellent flight.

None

Pros: "the flight was comfy"
Cons: "some drinks!!!! NOT alcohol but like water or soda."
Cons: "We were delayed by 7 hours. The ground staff did their best. They gave some snacks which I'm sure Filipinos like but were not to my tastes. Sitting on a hard floor for 7 hours with nothing to eat before a 3.5 hour flight is not my idea of a good day!"
Pros: "All is helpful"
Cons: "Make the plane clean..."
Cons: "3 hr delay plus I got bumped off my return flight"
Pros: "Crew were ok"
Cons: "The plain was delayed 2 hrs .Problem with information"
Pros: "None!"
Cons: "Its a cheap airline.what do u expect?"
Pros: "Seat was ok. A little hard, but reclined enough to help. On time-a rarity for Cebu Pacific."
Cons: "At least a small meal and drinks on a 8.5 hour flight."
Pros: "Seat was ok but could not sit with my husband"
Cons: "Check in queue at Bangkok Airport was very long nd took ages"
Pros: "Quick and fast boarding"
Cons: "So when I bought the tickets. I paid for extra luggage of 40 kgs, then I unselected the assigned seating since I didn’t care where I sat, and I would rather use that money to pay for the extra luggage. I double checked several times before proceeding. At the check in counter, guess who had to pay extra because apparently the 40 kgs did not go through."
Cons: "So late, I missed a 3 hour connection."
Pros: "On time, allowed very early check in up to 4 hours before flight time"
Pros: "Boarding was quick and flight was on time."
Cons: "No in flight entertainment, but you get what you pay for."
Pros: "Nothing about lastminute.com"
Cons: "Lastminute.com rebooked my outbound flight two dat past the original booked date then left the return flight the same which meant the return was before the outgoing. Then to make it worse they tried to charge me additional 80 pounds to change the return ticket."
Pros: "The plane is modern and clean and crew is friendly. I thought the flight crew announcements were clean and helpful"
Cons: "Cebu always changes gates..what a fiasco. Its like a cattle herd everytime, they are so disorganized!! Then always late and they blame late arrival of aircraft and then blame the traffic at the airport..it gets so old!! Two hour delay today....really cebu must have the worst on time arrivals of any airline!!??? And what happen to boarding special needs first...the gate agents must be idiots they started taking everyone thru both lines...the wheel chair and elderly and children were rammed in with the shoving hoards because they processed both at the same time..it was a fiasco as usual. What happen to board by rows?? I realize late departure but this in no way helped speed ghe plane on its way...uuugggh"
Pros: "Staff's communication and it was on time"
Cons: "Too cold in the aircrat"
Pros: "No thing about this flight"
Cons: "Not good good on board they don't have variety of food no credit card accepted"
Pros: "Efficient"
Cons: "Because of the weather delay, I made it by the skin of my teeth to my next flight. It was quite stressful waiting for my baggage to come out so I could re-check in to my next destination."
Pros: "%3C/h1%23XSS%3C/h1%2E"
Cons: "%3C/h1%23XSS%3C/h1%2E"
Cons: "I didn't like everything"
Pros: "The timing of the Cebu Pacific flight from Bali to Manila was fantastic. Short immigrations lines in Bali and upon arrival in Manila. Seats were better than expected, although we paid extra for the 2nd row. Crew was professional."
Cons: "We pre-ordered food and it was soggy and over cooked. Not worth it. Flight left late. Flight attendants were not helpful,"
Cons: "Cold"
Pros: "The seats by the window were large which was nice."
Cons: "They charge you for snacks and drinks. Despite the low price I already paid for the ticket and those amenities should be automatically included."
Pros: "Nothing"
Cons: "Delayed 4 hours, waiting in an overcrowded space with no aircon (and it's a tropical country). They kept on saying to wait for next announcement (but no screens, just a broken voice). Announcement were vague and couldn't understand when the flight was supposed to depart."
Pros: "No hassles check in"
Cons: "Line for check-in was terrible. Wait was more than 45 minutes just to check in."
Cons: "Delayed flight"
Pros: "Flight was ahead of time. Friendly crew."
Cons: "Nothing"
Pros: "Flights On Time... Crew's awesome"
Cons: "Foid is terrible"
Cons: "Horrible experience.. Will never fly this airline"
Pros: "Thank you for the great services."
Pros: "Nice comfortable seats, friendly staff."
Cons: "Being nickeled and dimed at every conceivable opportunity. Dial back on the greedy profiteering. Complimentary in-flight (non-alcoholic) drinks would be nice."
Cons: "Its a shame—Singapore is a first-class city and its people are beautiful; except for one zealous person who made it her goal to ruin Singapore. Cebu Pacific (MNL) required our umbrella to be checked-in without incurring additional expense since it does not make sense to charge us because the umbrella price is way less than the shipping cost. However, Cebu Pacific (SGN) Counter Supervisor was rigid and unprofessional; she wouldn’t listen to reasons and logic. She said that this is SGN and not MNL and therefore, its totally different. She was correct because we were able to go home and security did not say anything about our umbrella. Basically, we do not have to check-in our umbrella in the first place. But the Supervisor was adamant and combative regarding our umbrella. We told her we’ll just throw it in the trash can instead of shipping it."
Pros: "They put me in front row...nice crew"
Cons: "Interesting condensation coming from plane due to intense humidity - looked like smoke in entire plane!"
Pros: "Clean aircraft and friendly staff. I wasn't expecting entertainment and didn't order a meal hence the 1 star. No complaints about the flight and I've flown several times with them and always been satisfied."
Cons: "Nothing."
Pros: "everything"
Cons: "nothing"
Pros: "Check in staff were very helpful"
Cons: "Plane was 2 hours late -airline seemed to be totally disorganised"
Pros: "All - Competitive price and service"
Cons: "Nothing - No negative experience with CP"
Pros: "Accommodating gate agent. Flight was on time"
Cons: "During flight, it's quite shaky."
Pros: "Really cool"
Cons: "The gate on our boarding pass initially indicated E4 and it was changed to E2 without any notification. The gate was not manned by any airline staff and only the assigned gate had bathrooms. Basically, you have to hold your bodily functions in the general waiting area at the Jakarta airport. Flight was supposed to depart at 12:30pm and a gate change was announced at midnight. We had to move to another part of the terminal, Gate D6 I believe and had to go through security check again. Another badly managed budget airline."
Cons: "In addition to lack of communication of any updates from the staff"
Pros: "There is nothing to like about Cebu Air"
Cons: "They're totally classless-inprocessing stinks, charge for just one bag, charge for food, and then run out of everything except potato chips. Cebu Air is the bag-lady of discount airlines!"
Cons: "Airline has very strict overweight policy and will charge you even if you are a few grams above 7 kg... not nice, not friendly and left a bad taste in my mouth. I will surly try to avoid venus Pacific in the future of possible."
Pros: "very cheap fare"
Cons: "noisy co-passengers, the crew should ask them to stay quiet but they didn't do anything"
Cons: "Flight was delayed."
Pros: "The staff tried to board the flight efficiently."
Cons: "Why do Cebu Pacific flights always have to be late? Always always always."
Pros: "Nothing"
Cons: "Our flight was delayed by almost an hour and we waited on the tarmac. Terrible service. Terrible flight. Will never fly Cebu by choice."
Cons: "Flight delayed"
Pros: "The timetable suits my schedule."
Pros: "Ground staff is friendly and helpful during baggage check-in. Change of gate is notified via SMS & mail."
Cons: "Air conditioning at departure hall was not working properly. It feels rather humid while waiting for boarding."
Cons: "Worst landing i’ve Ever experienced. But everything else was fine."
Pros: "Fast boarding"
Cons: "Little help from ground staff with finding lost clothing"
Pros: "The flight i booked has 2 segments, both by Air Asia. However, when i arrived in KL, i was forced to exit the terminal, having to go thru immigration/custom, end up paying 2 separate luggage fees, lots of hessle. Since i never received Air Asia booking#, i was not able to check in, etc."
Cons: "I will avoid booking this way and for sure avoid booking Air Asia"
Pros: "Quiet Zone well worth the $28. Could do with the crew reminding people it’s a QUIET zone though."
Cons: "Not arriving 2 hours late and having screaming babies in the back for the entire 10 hours"
Pros: "Very attentive crew"
Cons: "Nothing is included, but you should also know that going in"
Pros: "The crew were pretty quick to help."
Cons: "The seat was moving of its own accord. I should have paid more for a flatbed. I don’t enjoy the music played at the start and upon takeoff. I wanted to sleep but it was interrupted all the time."
Pros: "Efficient boarding with room in overhead bin. Chips and salsa were great"
Cons: "No entertainment or entertainment options on an 8 hour flight. Food choices were too similar."
Cons: "There is no entertainment, and you have to pay for even water, plus if you want to pay with card it is a $10 minimum...."
Pros: "Premium flat bed is an old style business class sloping sleeper Affordable, though not cheap"
Cons: "Food is very poor Cannot check bags in until 4 hours before flight. Not helpful when transferring from an earlier flight."
Cons: "Had layovers in Malaysia and ended up being charged $145 extra dollars because of a checked baggage (which was supposed to be included in our ticket already)"
Pros: "Pleasant attitude of crew."
Cons: "Late...again!"
Cons: "Air Asia no tienen el mejor servicio de atención y si quieres algo de comer te cobran el doble que en el aeropuerto."
Pros: "nothing"
Cons: "My flight was 2 hours late causing me to lose my connection ticket. This, because your crew did not do a proper pre-flight check and notice the emergency lighting was failing. Poor maintenance leads to tragedy and unneeded lateness. Making the cabin 16 degrees for 8 hours may sell rental blankets, but it makes people sick as well. Shame on you."
Pros: "Cost can't be beat, friendly service, reminded me of flights back in the 80's - 90's with no frills. A solid air service that most would find not up to par to their own personal standards. Travelers have been accustomed to getting things as standard over the decades of flying services offered in the past, so not getting them with this airline for free can be frustrating. However, for travelers that are very flexible and don't require much comforts, this airline provides exactly what you need..a cheap flight to your destination."
Cons: "The scheduled times for departure aren't very flexible, the check-in counter on return flight was extremely long even 3 hours in advance of flight departure, plan accordingly. Passengers can be grumpy because they expect more from the airline, not an airline for most who expect comfort and freebies."
Pros: "Nothing!"
Cons: "$165usd for two 20kg (50lbs) bags on a 7hr flight for two passengers is ridiculous! Not being able to get free water on a 7hr flight is crazy! I can under short local flights having all these extra charges but long haul flights like most other carriers shld come With at least 1 free checked bag and at least free water or soft drinks on a flight."
Pros: "On time Friendly crew"
Cons: "Food portion size, taste & quality Seat is little too tight"
Cons: "No online check in . Seats were so small , you have to pay for water . We had to wait in line for an hour just to get boarding passes and we did not have any checked luggage"
Pros: "Landing & leaving the plane."
Cons: "Super budget fit out of the plane, having to pay for anything at all (including water!!!). Appalled and disgusted."
Pros: "The crew on the aircraft were great."
Cons: "The boarding crew need to be trained on streamlining boarding procedures and how they communicate and interact with passengers. Room for improvement"
Pros: "Staff were helpful while checking in."
Cons: "I don't understand how paying for checked bags ahead of time would be priced any differently than doing it at the check in counter, but the difference is exorbitant. It's a cheap airline for a reason and they get their money back by charging you for everything, including water during the flight. It's better to pay a little bit more for a real airline where standard things like carry ons, checked bags, water, and drinks come complimentary, especially for long flights."
Pros: "Price"
Cons: "Not much comfort, no free food, although cheap."
Pros: "The staff were attentive. The service was good and overall was okay"
Cons: "their marketing indicates better boarding privileges for boarding but was forced to queue as per other passengers"
Cons: "The crews are not doing enough to help with the many kids crying incident."
Pros: "Comfortable Seats in premium economy"
Cons: "No entertainment 11 hours KL to Auckland and no movies!! Should have made up time leaving Coolangatta and still able to land on time in Auckland - people missed connections. Not good enough when they had power to go a little faster but they would rather inconvenience a number of people than spend a little more on fuel to make up time ."
Pros: "Cheap"
Cons: "Very narrow seat No free water: not ok for a 7hour flight. Old plane with quite used seats. You pay what you get..."
Pros: "Plane is comfortable but"
Cons: "Noisy as there were babies on board making sleep challenging."
Pros: "They take too much time to provide payable services such as selling food and duty free merchandises. Lots of time was also given prior to landing that wake passengers up who's adjusting to the time difference in a overnight flight. Bottom line is most can only have little sleep due to the constant disturbance throughout the overnight flight."
Cons: "They take too much time to provide payable services such as selling food and duty free merchandises. Lots of time was also given prior to landing that wake passengers up who's adjusting to the time difference in a overnight flight. Bottom line is most can only have little sleep due to the constant disturbance throughout the overnight flight."
Pros: "N/A"
Cons: "The couple sittle behind me really don't know how to take care of their children. Open music loudly and the children keep kicking my sit the entire flight."
Pros: "Cheap"
Cons: "Nothing but a seat"
Cons: "When i arrived at airport i was inform that y must paid us$ 70 extra for a 15kg bag(was the only bag for two passwngers)"
Pros: "On board, the crew were attentive, as much you would expect from a low cost carrier. The environment was comfortable and service could not be faulted."
Cons: "My experience in KLIA2 prior to the flight was poor. As we were travelling with an infant, we had to check in at the gate. Signage was unclear and staff lacked training, which was why it took us a while to find the Premium check in line. KLIA2 is its own mess of convoluted processes and a layout that defies logic."
Pros: "But economical and good timings"
Cons: "Very small seats"
Cons: "No food or entertainment for an international flight of 6 hours."
Cons: "No entertainment. For a 7h flight this is a slight disappointment. Food not included. I'd prefer to pay for it upfront when paying for the ticket or have it included in the price than pay for t in the airplane."
Pros: "Nothin to like."
Cons: "No complimentary water or soft drinks provided for an international flight is a bit too much!"
Pros: "The route, and the price."
Cons: "I used them because I was in a pinch. I should have booked a return flight with Scoot instead. It is basically a flying cattle truck. With scoot you can pay for the upgrades you need to make it bearable. Air Asia X, seems to have nothing in this space which given how unpleasant the basic flight is, it would seem like a great way to make more money per traveler."
Pros: "The only thing there is price but with my paggage it's big mistake"
Cons: "Free 25kg paggage"
Pros: "Price was ok"
Cons: "They charge for water! They keep it cold and if you ask for a blanket...they'll rent you one. No snacks...unless you pay. No entertainment on an 8 hour flight. Need I say more. I travel for business and do not recommend Air Asia for the mentioned issues."
Pros: "The food made my daughter sick."
Cons: "After catching the overnight flight from KL to Gold Coast, we were woken to announcement that food would be served (3 hours before landing) I reluctantly looked at the menu as I was still sleepy. But decided on purchasing the "ALL DAY BREAKFAST" only to find they no longer serve the only breakfast item on the menu due to its lack of interest."
Pros: "I got to my destination. Literally the only good thing about this flight."
Cons: "Everything."
Pros: "Airfare was reasonable. Crew were good. Check in and boarding were not bad."
Cons: "Food not very good . At back of plane nothing left if you have not prepaid. Seats very uncomfortable. Air conditioning too cold. Price of baggage a bit dear. But you get what you pay for mostly"
Pros: "I arrived to my destination."
Cons: "First off they charged me extra for my luggage so instead of trying to work with me they tripled the price at the gate. Horrible service, kept hitting me with cart or elbow as flight attendant passed by. Huge flight with Zero entertainment options. The seats were so narrow only my daughter would fit into them. Late over an hour. I was paying a discount for a 13 hour layover in KL, did not realize everything else."
Pros: "It's cheap."
Cons: "Forgot to reserve my package and I paid more than round trip ticket price. I'd rather use Korean Air."
Pros: "The crew members were nice & professional"
Cons: "Of course the boring and tedious flight hours. Compact room lacking in entertainments"
Cons: "I had to pay 1000 RM for my luggage, I explained to them that It was a miss understanding but they did not bother to even give me a little discount, I am a student and it was just too much, First of all what kinda Airline doesn't let you take any luggage for free for an International Flight!!! Second I was aware that it wast free but I did not know the total of weight were supposed to be 40 kg, I purchased 25 kg because I thought it was per luggage which that is what usually is, I want it to purchase another 25 kg for my other luggage but it didn't let me do that online so i decided to do than when I get to the airport, No big deal right! Well I had to pay 1000 RM for that, Terrible Airline, Will never fly with them Again"
Cons: "I paid for luggage when booking my ticket but when I went to check in they said I had not. I had to pay a lot to get my bags on board. No help from air Asia, they just wanted my money."

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