KUL - KIX
Find cheap flights from Kuala Lumpur Airport to Osaka Kansai Intl
Good to know
|September||Best time to beat the crowds (12% less expensive on average)|
|December||Most popular time to fly (15% more expensive on average)|
Average price round-trip
|RM 1,502||(avg. price over the last 2 weeks)|
Good deal round-trip
|RM 318||or less|
Good deal one-way
|RM 160||or less|
When to book flights from Kuala Lumpur Intl to Osaka Kansai Intl
Top tips for finding a cheap flight
- Looking for a cheap flight? 25% of our users found flights on this route for RM 658 or less one-way and RM 1,304 or less round-trip.
- The cheapest flight from Kuala Lumpur Airport to Osaka Kansai Intl was found, on average, 64 days before departure.
- Book at least 5 weeks before departure in order to get a below-average price.
- High season is considered to be November, December and January. The cheapest month to fly is September.
- Morning departure is around 14% more expensive than an evening flight, on average*.
- After arriving at Kansai International Airport (KIX) from Kuala Lumpur International Airport (KUL), you can stop by one of the airport’s duty-free shops, conveniently located in the arrivals area of the International Terminal, and enjoy an ample offering of local products and gifts.
- For late-night and early-morning passengers, Kansai International Airport conveniently maintains a variety of services that remain open round-the-clock, including restaurants, shops, and lounges. Additionally, if you arrive late and want to head directly to your accommodation, the limousine buses and high-speed ferry continue running throughout the night.
- Before leaving the airport to head to your final destination, be sure to pay a visit to one of the airport’s refreshment facilities. Refresh Station is located in the Terminal 1 building at Kansai International Airport and offers a lounge area with free Wi-Fi and drinks and a separate relaxation area for short massages.
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Top 5 airlines serving Kuala Lumpur Intl to Osaka Kansai Intl
Scores according to KAYAK customer reviews
Pros: "Smooth boarding"
Cons: "If they could serve a light snack would be good"
Pros: "checking in at Changi Airport is always a pleasure, helpful friendly staff"
Cons: "the food is disgusting"
Pros: "The service, foods , sack ,"
Pros: "The crew is always amazing: highly professional, attentive and friendly. The whole experience with Singapore Airlines is always a treat."
Pros: "The crew service is good. Not great, but still above average from other flagship carriers."
Cons: "The seat (B787-10) is so cramp!!!"
Cons: "Left 45 minutes late though we boarded on time. Pretty bad for a 50 minute in the middle of the morning."
Pros: "Crew very attentive but not intrusive. Food very good."
Cons: "I did not find much to watch on entertainment system. Have to get crew to assemble flat bed, a bit of a nuisance. Also to turn it back into a chair."
Pros: "Amazing crew! They handled a full flight with screaming indisciplined kids and clueless adults with grace. Entertainment was great as usual"
Cons: "Singapore food and drinks quality has deteriorated significantly. Flights are always packed with uncomfortable seating. These days you get amenities only if you ask."
Cons: "On time would be better."
Cons: "This time Singapore Airlines Staff seem to be not so helpful. Previously they were happy to help with smiling face and approachable immediately. This time in spite of asking for help in the cabin no one turned up even after multiple requests. I could only get help when someone one walks next to me."
Pros: "Newer Aircraft and very convenient"
Cons: "I dont see any thing to improve"
Cons: "Nothing much"
Cons: "The seat covers looked worn and dirty. Needs an upgrade."
Pros: "Best airline I've ever been on"
Cons: "I think the food in our flight was not that good.."
Pros: "Comfort n clean"
Pros: "Crew , announcements were restful , not loud and blasting like some airlines"
Cons: "Nothing Singapore Airline is Super Lufthansa food lousy , late leaving Kuala Lumpur, missed our connection assigned to a later flight, running to catch rescheduled time and changed gate."
Pros: "Great crew But... Many wild children, loud babies. I was in seat with extra leg room so I had no space for my purse & carry on and had to store in overhead bin. After take off, I retrieved my purse & carry on to get my glasses and purse. The flight attendant gave my bin space away to someone..."
Cons: "See above... Who didn't upgrade their seat. My items had to go into bin 3 rows back. Very inconvenient & very difficult to retrieve after landing. I will never pay the additional fee for extra leg room again."
Pros: "Cabin crew were great"
Cons: "Depends which plane you get some i found the seats were wider and sitting up the front. Overall a good experience as it was my first time traveling with them."
Pros: "everything..Singapore airlines is a amazing airline !!! there is a reason why they are no 1 for so many years..."
Cons: "Delay could be complimented by faster speed"
Pros: "Seats were good"
Cons: "Food could have been better"
Cons: "Change the food menu, boring with the same menu"
Pros: "Seats with entertainment"
Pros: "Efficiency, good."
Cons: "Great Airline. Great staff and service. Good food and drink."
Pros: "Good boarding, good arrival gate"
Cons: "Old plane, entertainment system is very old and screen bad"
Cons: "5 crying babies on a red eye. Don’t know if that can be prevented."
Pros: "Yes the SQ802 and sQ807 was excellent"
Cons: "Returning flight food short be better SQ807"
Cons: "Cramped seats, no leg room, horrible food, stupid COLD snack!"
Cons: "Transit time is good for way too tight"
Pros: "Dim sum between Hong Kong & Singapore."
Cons: "My moslem meal selection wasn’t provided onboard"
Pros: "On time Smooth landing and take off Airport was beautiful, nice clean toilets Lovely and polite staff on board Food was okay Nice range of in-flight entertainment"
Cons: "Air port does not have automatic internet connection We were there for 8 hours with no internet because we had no international roaming to receive the PIN via SMS. The four PINS generated by the counter staff did not work. We all took turn to try to no avail. by then we have walked too far from the counter we could not be bother going back. No airport that I've been to had poor internet service connection like this airport, yet it is supposed to be THE WORLD'S NUMBER ONE AIRLINE. We boarded at 11.30pm, last time we flew with them they gave us supper. Last night they gave us only water. We went to sleep hungry till the morning. Since when they started to operate like those cheap airlines that you have to pay for your food? And the night package did not have eye mask.... how could we sleep... ? Singapore airline could learn from Qtar. Very very disappointed."
Pros: "Everything from booking, online check-in, self printing of Boarding Pass, BIz Class lounge, Flight. Flight too short (KL to SG) for me to eat and enjoy the inflight entertainment."
Pros: "Lie-flat seats in business class"
Cons: "4 hrs delay due to failure of Singapore Airlines to have a working plane on site at the appointed time. Even worse: chaotic deplaning with one crew member telling passengers to deplane and another yelling at them in the bridge for doing so. A mess of lines trying to get a new boarding pass for a rebooked missed connection—at the front of the line the agent said oh, you need to wait in this other line. Agents had no clue where to direct passengers and gave incorrect directions that necessitated more waiting. No updates to new flight time in the business class lounge. Once the flight was in the air, service was terrible. Attendants would ask for orders, then never bring them or bring the wrong thing."
Pros: "excellent - comfy plane, great service, excellent stuff."
Pros: "the boarding, the attention to detail exactly how i remembered Singapore Airlines from many times i travelled."
Cons: "The food was disgraceful, the entertainment, the quality of the movies was poor.."
Pros: "Quick boarding. Great entertainment system Good staff"
Cons: "Not comfortable seats"
Pros: "Food, service"
Pros: "Staff were very attentive and checked in on us regularly to make sure we had everything we needed. Food was great and ammenities kept spotless."
Pros: "Boarding was better handled in Singapore - but then that’s Singapore! All very smooth and French champagne served on the flight all the way home! The Kayak website is excellent and I wouldn’t hesitate to use it again - $1,000 cheaper for the flight from Moscow to Singapore than what I could get direct from Singapore Airlines! Well done Kayak!"
Pros: "In general it was all very good - I flew Premium Economy but I didn’t see much difference at all between that and Economy. There was a bit more leg room but that was about it, Having said that Singapore Airlines overall is pretty good - toilets kept nice and clean and everyone well taken care of."
Pros: "Espresso coffee, champagne, crew, headphones"
Pros: "So good to get on a flight where I can fit in the seats..."
Cons: "Cabin little bit cold"
Pros: "The attentiveness of the flight attendants and the new plane."
Pros: "crew very helpful with seating service on board also good"
Cons: "head phones for entertainment very uncomfortable Food not to my taste"
Pros: "The seat was comfortable enough."
Cons: "Boarding is disorganized. Food wasn’t heated properly so the fish just had coagulated oil coating it."
Pros: "Crew pelayanan bagus"
Cons: "TV nya mati. Turun di tengah parkiran, naik bis."
Pros: "The crew did a great job, seats were ok"
Cons: "the food was not eatable"
Pros: "Flight was just 10 minutes late so not bad. Smooth flight with courteous flight crew and attractive flight attendants. Great choice of in flight films. Watched 2!"
Cons: "Food can be better."
Pros: "Big plane, excellent entertainment on seat, excellent food, nice crews."
Cons: "Passengers with children & elderlies should be boarded first for priority, for strict implementation."
Cons: "Flight GA321 was delayed in Surabaya for almost 3 hours. We came as transit passengers from Denpasar to Jakarta as our final destination and stranded in Juanda airport."
Pros: "Crew was good on flight and food was delicious."
Cons: "Weather delays but worst was that crew staff couldn’t notify us of times. Caused me to miss work today and had 2 major delays to and from"
Pros: "The snacks, staffs and the seat were amazing. Garuda never fail me."
Pros: "The flight was in time. Boarding didn’t take long. Crew was friendly and worked fast distributing snacks for a 25-minute flight. In-flight magazine is informative and colorful."
Cons: "Phone check-in until 1 hr before departure would’ve been helpful."
Pros: "Seating was comfortable."
Cons: "Different selection of food."
Pros: "The crew were very friendly and accomplished. The in-flight entertainment was great. If the opportunity presents itself, I’ll defini fly Garuda Indonesia Airlines again!"
Pros: "Comfortable seat and very welcoming crew. It was an hour and half flight and received a delicious snack, water and personal entertainment."
Pros: "The crew was super nice and I felt comfortable during the 6h flight"
Pros: "Crew always polite"
Pros: "The cabin crew was great!"
Pros: "Flight was not full. Had open seats around me so it was comfortable."
Cons: "Food. Red eye flight served a very low quality snack upon takeoff. Breakfast before landing was a little better."
Cons: "Since I had to cancel the flight due to personal problems at home, it would have been better if you hadn’t reminded me of the missed opportunity by asking me to review said flight. This has caused me emotional stress."
Pros: "Void Jancok"
Cons: "Void Jancok"
Pros: "Helpful crew staff who assisted arranging our next connection flight."
Cons: "Food quality can be improved."
Pros: "Checkin process very smooth"
Cons: "Boarding process, and gate assigned is quite far .."
Pros: "Good service"
Cons: "Old plane, walking distance to board the plane is so far"
Pros: "Despite a short delay fo boarding, everything's just great!"
Cons: "a short delay on boarding"
Pros: "Amazing in business class"
Pros: "Quick flight"
Cons: "Food was terrible"
Cons: "Meal was terrible"
Pros: "Fast boarding"
Cons: "Food is low quality. Nothing special."
Pros: "It was a direct flight. The greeting crew member at boarding was nice."
Cons: "The flight was late. Food and beverage was average. Crew were unengaged. Seating was squashy and I was placed between 2 men."
Pros: "Staff very accomadating throughout the flight"
Pros: "Cabin crew services very friendly"
Cons: "Mediocre food, old movie list mostly. The biggest complain is both duiring the CGK T3 international outbound and inbound flight makes you walk the whole length of t3 from the departure gate as the plane for this international flight was parked at the most corner part of domestic terminal. No travellator, no buggy. Terrible for the elders.and bi assistance can be seen"
Cons: "Food wasnt very nice, Stringy, Dry Beef, Over cooked veges and the Yorkshire pud ( I think) ??? We did not enjoy, in fact returned most."
Pros: "On time"
Cons: "Passengers Have to walk a long way during boarding as the plane is not at the assigned intl gate but on the domestic side. Food is bland, instant noodle may taste much better."
Pros: "Quick boarding, good entertainment"
Pros: "The level of care given I required wheelchair assistance to the aircraft."
Cons: "Being woken up at 4am for breakfast, when I asked not to be woken up."
Pros: "Flight was normal. Nothing special. Flight wad on time."
Cons: "Boarding didn't commence as started"
Pros: "I loved the business class seats and the beautiful crew that attended to our needs. We would do it again. I didn't get to try three good much as it was a night flight. Ability to recline for sleeping was wonderful. The extra service at the garuda desk at denpasar airport was fantastic."
Cons: "The garuda business class lounge at denpasar was disappointing. Food was not fresh."
Pros: "Check in at Perth Airport extremely helpful. Husband has health problems. They offered priority boarding and luggage. Priority was not a priority at all at Denpasar."
Cons: "The plane was very squished up, seating, no leg room and difficult with one aisle to get past other passengers and staff. Toilet very small.."
Cons: "The flight was on time, everything on schedule. Everything was good"
Pros: "The boarding procedure from CGK T3 is pretty smooth and good!"
Cons: "The food... taste quite weird. It’s a far far cry from the standard of an Indonesian food."
Pros: "The female air crews. Indonesian female air stewardess are simply beautiful and shapely!"
Cons: "My entertainment set’s headphone plug doesn’t work at all. So I’m watching movie with no sound throughout the whole flight."
Pros: "Very friendly staff, excellent service, good food and clean facilities, smooth flight and great landing. On-time departure and arrival. Really a great experience!"
Cons: "Nothing to dislike."
Pros: "There was better movie choices on the way back compared to the way over but as it was a night flight I tried to get some sleep & didn't get to watch all the movies I wanted to see."
Cons: "I didn't like food options on the way back....."
Cons: "i didnt like the fact that the flight was cancelled and i was not notified the staff there were no help at all , overall pathetic by then having to take a later flight i then missed my connecting flight to Melbourne which in turn caused me to delay my return by a day then causing me to miss my transport back to my home which is three hours from the airport , i was told in Jakarta that someone would meet me in Melbourne on my arrival to make arrangment for my travel home but no one was there so i had to make my own way home costing me extra money . Overall my exsperience with your airline was a disaster for a so called international airline and i would never recomend to my friends to fly with you ."
Pros: "Probably the best food I’ve had on a business class flight."
Cons: "Entertainment just OK. Garuda lounge in Bali dire"
Cons: "Garuda played loud “music” on arrival so we couldn’t watch the entertainment system. Getting onto the flight was horrid with long long long wait on the bus to go from terminal to airplane. Food was ultra salty and dreadful."
Pros: "Clean, proper plane."
Cons: "Unhealthy food, full of sugars and fat."
Pros: "Service on board was good, Entertainment and seat comfort too"
Cons: "Too cold in the plane, chichen curry, always a risk to serve this in a plane your chef should know why. Dessert very poor."
Pros: "Garuda is the best"
Cons: "I like all"
Cons: ". I was shocked to see social distancing was not implemented with no seats apart and I was in the middle of four seats. If the journey is as important as the destination, then it already failed the minute I was seated in a very intimate setting alongside strangers and seeing the economy class fully booked. The airline defended this by saying they have special economy seats but I complained that this is not equitable since the seats are limited and not everyone could afford an upgrade. Even if they could, the passengers would still be seated side by side and the total number of passengers aboard a tight and enclosed space or load factor is still very high. The airline’s policy was so inconsistent with the very rigid rules of the different government agencies upon disembarkation."
Pros: "The plane was on time ,all good"
Cons: "A little more leg room... but all in all. Not to bad"
Cons: "The transfer in Manila was like nowhere else. After the security check we were sent outside where buses were driving to claim our checked-in luggage to take it for another check just to drop it one minute later. Anywhere in the world if you board a flight with a stop-over you see your luggage at the final destination, not the case if you fly trough Manila."
Pros: "Crew was great. Food was excellent."
Cons: "Boarding process. Everyone rushed in when the gate was opened. No sequential boarding."
Cons: "food was so bad. bread/roll was served long after the food is served, due to zoning assignments. NO FREAKING INFLIGHT ENtERtainment the whole FReaking 14hrs of flight time. very poor, very bad for expensive airfare tickets"
Pros: "Great crew. Old plane. Late arrival. Great food."
Cons: "Business class seats are old."
Cons: "Would be better if flight arrived on time & we didn't have to wait for 30 minutes on the plane waiting for a terminal to be available"
Pros: "The crew was extra friendly. The seat was spacious. Good leg room."
Cons: "Main meal , too much rice for a westerner. Quality could improve a bit. Bread roll was below average."
Pros: "You ripped me off"
Cons: "you ripped me off"
Pros: "Best in flight entertainment for any airline I've used"
Cons: "More food options"
Cons: "On time and very Nice cabincrew"
Pros: "None at all."
Cons: "If they give you the seat assignment you pay for."
Pros: "Superb service!"
Cons: "Install IFE, organize the boarding process. Blankets on given on request"
Pros: "Yes, they were nice and approachable at all time. The seat was fine, I slept most of the time"
Pros: "The food improved compare from last year but during the 16 hours and 40 minutes flight the crew should have come out and ask the passenger or offer some drinks. They only came out when then they serve the meals. It’s a long travel, they should have checks the passengers if they needed anythin"
Cons: "Checking in your luggage take too long. The staff specially the Manila, seems not well train because they keep going to each other and discuss things or asked the other crew what to do. I started checking in at 4:08 pm and I finished past 6:00. Crews should checks the passengers every now and the"
Pros: "The crew was amazing, the seat was excellent"
Cons: "Having the luggage checked in transit without going out to open it for inspection"
Pros: "crew was courteous overall."
Cons: "Younger male crew stewards spend a little too much time appeasing female passengers and female stewards. I asked a male steward for something very easy to do, instead he wasted about 30 minutes talking to two female passengers (that had moved from their assigned seats). Lacked discipline."
Pros: "More organized bus boarding according to seating location"
Cons: "Flight delayed by 1hr 13mins"
Pros: "Food and service were good, so was inflight entertainment"
Cons: "Plane VERY crowded Although it left Manila on time, it arrived 1 hour late in Toronto"
Pros: "Crew was great Seat could be better, recline and full bed hard to operate"
Cons: "Seat adjust buttons difficult to use"
Pros: "Crew are very helpful."
Cons: "Need reclining seats"
Pros: "Despite a shortage of Flight Attendants on the Flight the ones that were working did an AWESOME Job serving the Passengers ."
Cons: "For the sake of the Flight Attendants more Of them to help."
Pros: "Flight was on time. No stop over, because it is a direct flight."
Cons: "The choice on the menu is not available, the bread was not given to us, because they run out, no apple juice because it run out too. Drinking water served, it is warm.They should offer some ice cubes or ask the passengers if they want ice... Other airlines, serves different juices through out the flight. Crew not communicating at all. Doesn't say anything or serve you with a smile."
Cons: "Check in at NAIA very slow with little information available, could not check in online 3 flights were boarding, same gate same 1 hour time period, confusing when Bangkok flight was boarding, boarding was also stopped due to a flight arrival Child in seat behind kicking/shaking my seat - no help"
Cons: "the business class seats were not comfortable, badly designed. also it seems some staff (i think manager) are just sitting around, only one young guy was really doing all the work."
Cons: "Delayed for 2.5 hours."
Cons: "Seats did not recline very much. Hard. Food was very plain and starchy."
Pros: "Sit is average small"
Cons: "Food was terrible, need to improve for the food quality"
Pros: "Crew was very welcoming"
Cons: "A little more leg room."
Pros: "Truly friendly, service minded and happy cabin crew."
Cons: "A bit messy for the boarding but partly as unruly passengers"
Pros: "Nice seats in business, good food, nice crew."
Cons: "Door closed ten minutes ahead of schedule yet had to wait on stand nearly half an hour to push back due to airport congestion. Arrived in HKG late at a remote stand and had to use stairs and be bussed to the terminal. I missed the last HKIA Express train to HK"
Pros: "Fantastic onboard product in Business Class. Superb seating with all direct aisle access, excellent meals and friendly F/A's."
Cons: "I was a little concerned at the lax approach to securing the cabin for take off and landing the F/A's had. The Philippine Airlines lounge is an embarrassment for an airlines hub airport."
Cons: "Smooth flight and friendly crews."
Pros: "Aircraft spacious seats comfortable Crew very friendly and welcoming good movie selection"
Cons: "Cues at T2 massive to go through immigration zig zag around terminal Seats don’t adjust well and little leg room when flat. Food uninspiring. Tv fixed lots of reflections. Toilets small."
Pros: "Asked for window seat, said only have one at back of the plane, I said that’s fine, ended up with three seats to myself so got some sleep on an overnight flight. Gotta be happy with that,"
Cons: "Cabin crew had a tendency of not seeing me so I had to get their attention for the hand outs, no biggie"
Pros: "Comfortable seats , clean modern aircraft ."
Cons: "The entertainment was poor. No relatively new films . All TV programs were American. The Wi-Fi was slow at best . The crew tried hard but the attention to detail was lacking"
Cons: "The gate was too far"
Pros: "Birding was great. Punctual flight."
Cons: "My entertainment screen broke. It took the crew 7 hours to replace it. A crew member said they would sort it, bit nothing for 6.5 hours There appeared be confusing within the crew members about what food I ordered."
Pros: "Crew were polite and helpful Aircraft ? Great Bad. Awesome awful. All of those. I really was to say nice things as it’s just basics that were bad"
Cons: "Business lounge ? Ummm totally unacceptable. It’s a PAYG uncomfortable Un stocked unstaffed waste. Food Was extremely basic. If economy fine but business!!! Very poor"
Pros: "I was in a window seat for this flight with no one in between me and the man in the aisle. It was nice to have some space to spread out in."
Cons: "I am about 6 feet tall and the leg room was terrible. I was thankful that the person in front of me did not recline, other side their head would have been in my face."
Pros: "On time, very good service, good food & wine and very comfortable. Plenty of space around the business class seat and easy access to and from seat. Large screen tv."
Cons: "Slightly limited entertainment . Mabuhay lounge at Manila's average."
Cons: "Seemed very crammed seat-wise. There was was no entertainment system system so one star is stretching it."
Pros: "Food was mostly very nice."
Cons: "The Manila transfer process was a waste of time. Why when only transferring through at the airport you must go to an insecure area to get a Manila stamp in your passport and then have to go back into the secure area via another security check."
Pros: "No direct contact details to change flight"
Cons: "Terrible customer service"
Pros: "Clean toilets."
Cons: "The flight was terrible. The boarding process was improperly conducted causing a lack of overhead space in the baggage storage overhead. The entertainment system was broken and the flight transfer process was terrible and confusing. I had the worst trip in over 300 life time trips. I felt like the price was way too high for the service I received! I need a partial refund at a minimun. This flight was terrible for my 3 children and I."
Pros: "The crew were pleasant."
Cons: "The flight was terrible. The boarding process was improperly conducted causing a lack of overhead space in the baggage storage overhead. The entertainment system was broken and the flight transfer process was terrible and confusing. I had the worst trip in over 300 life time trips. I felt like the price was way too high for the service I received! I need a partial refund at a minimun."
Pros: "i like the movies selection , dinner meal which was sweet and sour fish ."
Cons: "They don’t offer meals for people who aren’t beef or pork eaters . Although they had a fish meal the breakfast did not have that option."
Cons: "Flight delays several hours. Its a very terrible flight. No apology from airlines company too."
Pros: "Good seats and crew."
Cons: "Choice of movies"
Cons: "Not being cancelled and delayed"
Cons: "I paid more than 1500 ringgit for the bags, although the booking of the trip was comprehensive. Unfortunately the site disappointed me"
Pros: "Helping and immediate response."
Pros: "The MAS stewardess was really nice & helpful"
Cons: "Everything was perfect"
Cons: "Better treatment of luggage. Better business class service. Food was poor."
Cons: "Did not departure on time"
Cons: "I was incorrectly charged credit card fees by BudgetAir as I paid via debit card and they never replied to my emails or answered the phone. This caused stress as my bank account went overdrawn. Cannot recommend BudgetAir at all. Appalling lack of customer service. Avoid like the plague!"
Cons: "No seat back entertainment. Very old plane."
Pros: "Crew and food was amazing"
Cons: "Landing could be more softer"
Pros: "crew provided attentive and excellent service. Good food and beverage."
Cons: "cabin, seats and table cleanliness need to be improved. decline angle of seat and foot rest angle so limit."
Cons: "cabin not so clean, no foot rest. But crew good service."
Pros: "Smooth flight, great entertainment"
Pros: "easy securityand boarding at kl"
Cons: "food bland"
Cons: "The pre boarding security was a mess and poorly managed in Kuala Lumpur."
Pros: "Excellent as well!"
Cons: "Everything good as well."
Pros: "New plane and spacious."
Cons: "No choice in meal for breakfast. Only one type available. Ran out of red wine. White wine wasn’t chilled. Poor service, no water was offered on a long flight. Have to ask it."
Pros: "Everything. Just a simple, very short haul flight: nothing too complicated."
Cons: "There was nothing to fault."
Cons: "They changed my seat without telling me and the new seat has a faulty video monitor and also a faulty USB port.. no compensation received.. terrible airline"
Pros: "We paid for extra luggage for check in but we were allowed to carry them on board due to the short stopover duration of the connecting flight. Thanks for the much needed flexibility!"
Pros: "Overall is great"
Pros: "The food was good on this flight . The entertainment was good I managed to get a good sleep as well."
Cons: "The beer offered was in a pre poured glass I could have asked for a beer from the drinks trolley however i wanted a vodka and tomato juice I couldn't see any so didn't bother asking"
Pros: "I was surprised to board an A380 to fly from KUL to BKK"
Cons: "In Bangkok we had to get off on the field to board a bus"
Cons: "Similarly delayed departure and arrived at HongKong over 11/2 hour later- poor service!"
Cons: "Seat back didn’t stay upright so it was uncomfortable when I wasn’t trying to sleep."
Pros: "Air conditioning"
Cons: "Not much of a meal and serviced quick then picking up paper before finished eating"
Pros: "Very quick transfer of my luggages in KL"
Cons: "For 50 min flight we waited 45 mins in taxi"
Cons: "All good, short flight"
Cons: "Incorrect information of boarding gate reflected on the boarding pass for the third time already. And to make it worse, this was the most difficult problem that me and my friends encountered throughout all the flights that we took. We nearly miss this flight as we actually went to the boarding gate that was reflected incorrectly on our boarding pass as stated earlier. There was also an unannounced delay. Flight estimated departure is at 1720HRS, but the flight only took off 1750HRS."
Pros: "The cabin crew."
Cons: "Again, incorrect information of boarding gate."
Pros: "Attendants were kind."
Cons: "Frequent delays to flight timings, and it was hard to find where the flight gate was as I couldn't find one on the screen. It was a little bit crowded. No food was given (probably because it's only 50mins flight but I wished there were snacks or drinks given for us)"
Pros: "Can’t find anything good."
Cons: "The airline is protected by the government. Hence there is no motivation for them to improve. This airline is my last choice. My biggest dissatisfaction is the hospitality shown by the crew.. not sincere and in some cases rude... is this the MH - MALAYSIAN Hospitality that they keep advertising? Very disappointing.."
Pros: "Easy and efficient boarding"
Cons: "Too hot onboard"
Cons: "Malaysian is known the world over for its great food. It's a pity Malaysia Airlines MH=Malaysian Hospitality doesn't extend to serving simple, good food. The pastry was nothing but a lump of dough with tasteless fillings, and the main meal was atrocious. Everything else was mediocre, except the crew, who were friendly and warm as always,"
Pros: "Most of it, especially having a meal on such a short flight."
Cons: "Could do with more legroom, tall people exist"
Pros: "Friendly and helpful crew"
Cons: "Food. Arrival arrangements (although this may be out of the airlines control - slow immigration, disorganised luggage collection."
Cons: "The flight was delayed for more than an hour. We had problem getting the attention of the crew as all of them were just hanging around the galley."
Cons: "We had a 4.5 hour delay due to weather conditions at Heathrow. Although the airline could not avoid this. I feel being kept on the plane for the duration before a 12 hour flight and a further 4 hour connection, was too much."
Cons: "my bag failed to arrive in bkk till next day and had been broken into at kl airport .bkk said this happens every day at kl never fly malaysia again!."
Cons: "2h+ delay"
Cons: "Losing my luggage"
Pros: "Cabin crew, smooth flying"
Cons: "The flight was delayed 1.5hours"
Pros: "The plane was nice and new. Very smooth flight."
Cons: "Toilets could have been cleaned more frequently."
Cons: "Bags didn't arrive at the destination"
Pros: "I got there eventually"
Cons: "The delay"
Pros: "Plane (A380)"
Cons: "Limited choice menu, some minor malfunctioning seats & screens"
Pros: "Gate area was good, boarding quick and arrived on time. Crew very pleasant."
Cons: "Poor quality food especially the breakfast "snack". Unable to take water on board and tiny serves of water and other drinks left us dehydrated. Far too many ads at the start of entertainmen. Repeated for each selection."
Pros: "Crew very pleasant and eager to Please cheerfully"
Cons: "The three layer sandwiches were pretty average. Food was ok. Sometimes flying other direction from BKK to sad food is better"
Cons: "Online check in through Kayak doesn’t work"
Cons: "So hot on the plane and cramped."
Cons: "Entertainment system needs the ability to have closed captions in English. It’s in Chinese all the time—can’t even turn it off. The sound system is very poor so captions would help."
Pros: "New planes. Spotlessly clean. Hard working helpful staff. Good boarding. Adequate legroom by modern standards. Food typical of economy these days. OK. But really good staff."
Cons: "Fried rice breakfast out of Rome. Mushy. But overall food out of Sydney, Rome and Shanghai, fine."
Cons: "plane parked too far from main terminal. long bus ride delays arrival time."
Pros: "Plane was okay/good. Crew was good."
Pros: "Plane was good (Economy class)"
Pros: "The amenity Kit for the business called my attention. Well chosen and good."
Cons: "The temperature of the cabin was terrible. too hot in a flight of 14hours"
Cons: "Ground service staff (not individual) in PVG showed poker face to customers not only to me."
Pros: "Seats are comfortable."
Cons: "Check in agents could have been more professional"
Pros: "The food was delicious and of high quality. I enjoyed the entertainment selection. I flew business class. The flight attendants were excellent and gracious. I would fly China Eastern Airlines again."
Cons: "Passengers making a connecting flight to Bangkok (BKK) at Nanjing (NKG) were gathered together, escorted through customs, to baggage claim, to the ticketing counter, and back through customs. One of the passenger had to call out each person from their passport. The process took 2 1/2 hours."
Pros: "I hated the airline!"
Cons: "The food was terrible and the staff was not nice at all. Worst airline."
Pros: "Left on time."
Cons: "Food very unappetising. Poor movie selection"
Pros: "Flight was on time and efficient. Crew was polite, professional and efficient. In other legs of this trip the experience was not so good. On this leg, however, I noticed that the crew was very accommodating to the passengers and never seemed bothered by special requests."
Cons: "Food was okay. We ordered 4 different types of vegetarian meals, but only received on type of vegetarian meal. Movie selection was not great, but I still appreciate that each seat has its own personal on demand video screen."
Cons: "I was surprised for an overnight flight, no pillows provided, no toothpaste available, need to take hus from plane to terminal"
Pros: "It was cheap but I would not do it again"
Cons: "I made friends with another passenger who when texting his number introduced himself as ‘XYZ, flight from hell’. That pretty much sums it up but here’s a laundry list of issues I faced on the trip 1. They landed us in a different airport in China and did not inform us on how to get to the other airport (PVG). After several failed attempts of catching a taxi that accepts Visa or US dollars, we finally got a bus that ferried us 2. They also did not automatically transfer the luggage, so I had to carry my two checked in bags to the other one and then stand in a 45 min queue to get them checked in again 3. Unhelpful ground staff 4. Delayed second flight. After a shitty eight hour long layover, we got another 2 5. Horrible food 6. No ear plugs are available in the plane 7. Not a single apology from the crew about the delay Also, anyone who doesn’t speak mandarin needs to understand that the crew in China is not well equipped to understand and help you, so be prepared to have the translation struggle"
Pros: "Seats are fairly spacious, crew is there when needed; plane is ok"
Cons: "Food was really terrible - soggy and greasy; very few beverage options New movies are not bew at all, bad options for a 15 hour flight"
Pros: "Seats are fairly spacious, crew is there when needed; plane is ok"
Cons: "Food was really terrible - soggy and greasy; very few beverage options Unboarding at a “parking lo” area more then 15 min away from the actual airport almost made me lose my next connection with an useless 40-min waste of time Flight was super late and no new estimated time was given for hours"
Pros: "nice service"
Cons: "all passengers of economy almost boarded but we had to wait for a minibus to take us to the plane, this is ridiculous"
Pros: "clean cabin, nice service, smooth connection"
Cons: "some of the crew didn't understand English very well, not much movie choice on board"
Pros: "Being on time"
Pros: "The price and availability was a plus. Food and drinks was too. No personal entertainment....short flight anyways. If leaving or arriving from HKG, you will be taking the shuttle on the Tarmack, so you maybe out in the weather for a few. Clean and friendly. Would fly again."
Cons: "They rescheduled my return flight a few hours earlier, but offered no compensation....also it was about 30 minutes late. So what was the point in making the flight earlier?"
Pros: "Same as above"
Cons: "Same as above"
Pros: "Short layover, very good price."
Cons: "Very obvious the crew (at least in my section) have a problem with Non- Chinese people. Their attitude changed to others as well as me when they are asked for something. Very noticeable!!!!!!"
Pros: "The plane and staff were marvelous. Pleasantly surprised with this flight and experience as a whole!"
Cons: "There were no vegitarian options offered on the flight. Had to skip most of the food. But those around us seemed to love the food they got! we LOVED the warm rolls offered with meal!"
Cons: "The restroom toilet should renew, it was outdated and dirty."
Pros: "I was not feeling well, so I did not eat food. I saw them serving a full meal, and I thought it’s a good service for a two hour flight. Seats were bigger and easier to sleep than their international flight."
Cons: "There was not entertainment for economy."
Cons: "transfer process in Shanghai choatic. Need to wait for staff to take me to transfer area. Airport staff in Shanghai rude."
Pros: "the crew were fantastic thank you"
Pros: "Personal, comfortable, easy"
Cons: "The breakfast pack was ok but the scroll thingy was dry and not very nice!"
Cons: "Technical difficulties caused my transfer flight to be delayed. Food was mediocre."
Pros: "The staff was excellent and nice . Looking after everybody same"
Pros: "same as before Staff excellent and nice with everybody"
Cons: "the foods"
Pros: "Clean, comfortable and ahead ov time"
Pros: "Everything was perfect! No complaints."
Cons: "No complaints!"
Pros: "Good selection of movies"
Cons: "The food were not fresh and ill prepared"
Cons: "My issue is not actually China eastern but Kayak! I received messages saying to check in in Taipei at Terminal 1. Well China Eastern is actually in terminal 2! And these mega airports in Asia getting from 1 terminal to another when you don’t speak the language can add an hour! If the flight wasn’t an hour late I would have missed it because of the messages. I have saved those and will be contacting Kayak for some type of reasonable compensation for this terrible error on their part. No message at all would be much better than a message sending me to the wrong place!"
Pros: "Flight was non-eventful."
Cons: "Original flight was cancelled, resulting in spending an additional 2 hours at airport."
Pros: "After the misunderstanding about my Fiance's Visa, and my fiance negotiating one day, China Eastern Airlines finally got us onboard to LAX. They boarded us 2days later which is fine. We got the travel itinerary in line so That CE paid for us to get to ABQ since it was their fault. All in all, it was a great experience through misunderstanding."
Cons: "China Eastern Airlines did not let my fiance board after having all the proper Documentation. The mix up caused us to miss our flight n my fiance spent the next day negotiating with China Eastern Airlines. She had to to be adamant that the airline was wrong n the US consulate sided with her. Much negotiating was had. A lot."
Pros: "Delay ex Manila was said to be 3 hours but was shortened. Looking at bright side."
Cons: "The reception in Shanghai did not at first permit me to connect on my flight to Rome. If I missed that I have a flight on Monday 11am to Geneva that I would miss. My shortened layover in Shanghai due to Manila delay was still 45 minutes but Inwas being asked to transfer and get another flight through the transfer desk. Luckily After a few minutes in line at the transfer desk, was allowed back on my original flight. However and unfortunately, it was due to another 2 hour delay. arrived Rome 815++ pm ISO 6pm."
Pros: "Cheap flight. We had a problem with our tickets on the flight there. The staff was very helpful and resolved issue promptly."
Cons: "Cheap flight - therefore we never got off directly at the terminal but had to be bused to and from the plane. Food was terrible. But then when is airline food good. It was a cheap flight that got me to my loved one. Spending 24 hours travelling is never fun. Next time I will look into business class."
Pros: "I do not think the check in staff could have been any more useless, they wanted us to collect our luggage at every transfer, the plane was cramped, obviously made for people a lot shorter than my 6 ft, majority of the food was not edible for western people. I will not be using them again."
Pros: "Food, service on board"
Cons: "Im not realize that my luggage is not direct to nagoya, so i need to claimed my luggage, re-check in and imigration in shanghai. I just have 2,5 hours to do all stuff. Thanks god i make it to onboard in time with help other passanger that let me do immigration check first."
Cons: "Flight delayed, ran out of beer, cut entertainment off way to early"
Pros: "Professional and quick boarding"
Pros: "no tv"
Cons: "HARDLY ANY ENGLISH SPEAKING CREW!"
Pros: "Just about everything"
Cons: "I had lower expectations. That's probably I did not dislike anything. I'd easily benchmark China Eastern to Cathay Pacific. Very happy. Will use China Eastern again. For sure"
Cons: "No one to assist my friends enter the plane. No one to help with hauling minor carryon baggage up the outdoor staircase. Very difficult and no offer at all for anyone in a party of six to help. No lift and no one offered assistance in business class to help at all.once on the plane service was outstanding. Passengers in 70s and 80’s and no knowledge of the need to to climb stairs and without any assistance. Attendants watched the elderly struggle."
Pros: "Terrible and unprofessional"