Daily cleaning, installation of cabin HEPA filters on flights to Hong Kong
Cathay Pacific, Oman Air and Air Mauritius have waived their change and cancellation fees on flights to Hong Kong Intl. Confirm policies on booking site.
The cheapest airline ticket to Hong Kong from Malaysia in the last 72 hours was RM 1,081 one-way, and RM 1,212 round-trip on the route from Kuala Lumpur to Hong Kong. The most popular route is from Kuala Lumpur to Hong Kong and the cheapest ticket found on this route in the last 72 hours was RM 941 round-trip.
In general from Malaysia, Cathay Pacific, Air Mauritius and Oman Air fly the most to Hong Kong. The most popular route is from Malaysia, and Cathay Pacific, Air Mauritius & Oman Air fly this route the most.
Hong Kong Airport is 26 kilometres from the centre of Hong Kong. View on map.
Hong Kong is served by Hong Kong Intl Airport, also commonly referred to as Hong Kong, Hong Kong Intl, or simply Hong Kong Airport. The airport code is HKG.
Note that a special permit is required to transport your dog or cat into Hong Kong. You will also need to provide proof of vaccinations and pay a permit fee. If approved, animals will need to spend at least four months in quarantine after they arrive.
Hong Kong Airport houses several lounges that can be accessed by pay-per-use, single visit passes, making it convenient for travellers to take advantage of amenities, such as food, drink, private resting areas, and hot showers. The Plaza Premium Lounge has three locations within the airport: one in the West Hall of Terminal 1, one in the East Hall of Terminal 1, and one in the Arrivals Hall of Terminal 2.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Hong Kong.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Hong Kong is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Hong Kong with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Hong Kong up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "More water, more comfortable seats"
Pros: "This was a Delta codeshare on a Korean Airlines plane. The seats in business class were very comfortable and it was easy to stretch out and sleep."
Cons: "The food was mediocre. Not terrible but not very tasty either. There is no wifi!"
Pros: "Lovely crew."
Pros: "Thank you for selected me became priority and the Sevice is good.Thanks again."
Cons: "I don’t know yet."
Pros: "The crew, as always, was super professional, friendly, helpful, and efficient. The plane was neat and clean, I was pleasantly surprised with personal items like tooth paste, tooth brush, and slippers. And I was thrilled that you served wine with food as well. That goes a long way!"
Cons: "I didn’t rate comfort and food as “excellent” as I did other items not because they were not great, but flying on an economy class for 14.5 hours, I can’t force myself to speak too highly about these two items, which doesn’t necessarily reflect my flight experience or Korean Air quality!"
Pros: "Clean, kind cabin crew & nice meals"
Cons: "More frequent stops for water or drinks or at least larger cups. ."
Pros: "Crew amazing, very polite and helpful."
Cons: "Was great, I slept most the way"
Cons: "No, all good"
Pros: "excellent service - good food"
Cons: "aircraft a bit outdated"
Pros: "Food, professional staff and crew"
Pros: "what I don't like .? let me tell you. I den't even know I have to go to. Alaska I Though i have to transfer delta air I have to transfer my lugege. I I'm 72 yet old it' not very easy I diden't want miss my fly I had heard time !"
Pros: "We liked the boarding in Atlanta and in Seoul with the people boarding by the numbers of their rows - boarded the back rows, then the middle then the front. Worked so much better than everyone rushing to get on! Flight attendants were very helpful with everything and always kind. Loved being able to sit in the exit row seats!!"
Cons: "Food was okay - we fly Korean Air whenever we travel to SE Asia and it seems the food is the same no matter what flight we are on. We like the pizza snack better than the bun with meat inside they served us on this trip."
Pros: "Staff was very hepful and attentive. Nice people working"
Cons: "Ordered vegetarian oriental and they brought me appetizer of shrimp Flight attendant didn’t understand that shrimp is not vegetarian"
Pros: "It was great! The staff was very friendly and attentive!!"
Cons: "Short haul flight have got cramped seating. Entertainment offering is a bit little. Amenity packs are too basic: just contained flight paper sandals and toothbrush+toothpaste."
Pros: "Friendly crew, good movie selection, USB port."
Pros: "very comfortable seating/sleeping in Prestige (business) class."
Pros: "Very organized"
Cons: "Wish the cabin crew speak more universal language, English, and the snack between meals more regularly without having to ask."
Pros: "More than enough seat space I was on seat 28. I actually slept most of the time which usually doesn't happen so I guess it was just that comfortable. Attendants were great and food was fair but can't really expect much for airplane food. I would definitely fly Korean air again."
Pros: "Friendly staff"
Pros: "Great service"
Pros: "Air conditioning low and uncomfortable"
Pros: "The vegetarian food is better than what was served by the other airlines I've flown in."
Pros: "Service was not bad, was clean and polite crew."
Cons: "My ticket did not have the boarding gate number and information send me to the wrong gate and I missed my flight, I had to wait for another 10 hours for the next flight and I was told that I must pay $120, after long negociation, staff waived the fees but I had to wait for more than 10 hours at airport and missing my flight and everything connected to it."
Pros: "Business class lie flat bed"
Cons: "Crew does not pay attention to you"
Pros: "Leg room, choice of food and everall services"
Pros: "Room and cleanliness. Crews were awesome."
Cons: "Seat cushions very hard and do not give much support. After 12 hours, was very sore."
Pros: "Good time management"
Pros: "Good food (for an airline) and decent red wine selection."
Pros: "Always love Korean Air - courteous, attentive and professional ! Loved the ice cream they served to prep you for that Hong Kong heat!"
Pros: "From the April 12 Sydney to Seoul flight, the landing at Seoul was so smooth, so professionally done I hardly knew we had touched ground. That Captain has much to teach all pilots wanting a higher standard to their skills and the recognition of these standards. That caption is worth his/her weight in gold, giving Koran Air a gold standard. To compare, the landing at Osaka April 12, late at night, was done by an apprentice who has much to learn from your gold star captain.."
Cons: "The same Sydney to Seoul flight, crossed the Qld Great Barrier Reef around 11am April 12. Having a window seat, so much detail of the Reef was visible which greatly surprised me. Beautiful colours galore. Having my face glued to the window at this time, I was unaware of cabin happenings. A male steward tapped me on the shoulder and said "Close your window blind". The beautiful scene outside my window was a first and being 76 old, likely not to happen again for me. Naturally, I ask the male steward "Why", He repeated 4 more times, "Close your window blind". Each time my reply was the same, "Why". On his last request, his voice raised, so in turn, my reply was raised. Sadly, he walked away silently, hands waving in disgust. Only then did I realise the cabin was completely black, no light seen. If at 11am, traditionally, this is a custom, a service to passengers on that particular flight, the male steward didn't say. He clearly expected to be obeyed and didn't expect a challenge. But also felt I didn't deserve a reason for his, what clearly was a demand. Would he have treated a male passenger differently. I flew economy because that is what my budget demands. Flying is not common for me but certainly a thrill that demands a window seat. I give much praise to all other staff, especially the captain landing that very craft at Seoul. At my age, years of experience allows me to be aware and notice. A beautifully presented mature female stewardess in economy, served me. When I requested a beer with the main meal, she said I will give you my favourite. I knew this was double talk for having only one brand beer left, that was a weak American beer. I watched this lovely lady many times being distracted by other staff with questions and 2 other passengers near me, asking for changes. She never blew it. And she passed me in the Sydney terminal, end of the day for her and believe it or not, she remembered me. She was not in such a hurry to get to her destination, that she gave time by turning her body, giving me a wide smile with eyes saying, Yes, I served you. You see, she's never off the job of customer service. I learned much, flying with Korean Air. Many thanks, Sally"
Cons: "I would have appreciated more movie options and TV show options on the entertainment monitor."
Pros: "Getting preferred seating because we were sky team elite plus members"
Cons: "Exiting the plane in the cold Seattle weather."
Pros: "Cabin crews are very kind."
Pros: "Boarding is systematic, all items in order. The food was nice. Love the leg room space."
Pros: "Just about everything"
Pros: "Leaving notes for missing meals Trying to help til last minute before landing Smiley face"
Pros: "Clean rest rooms Friendly attendants comfortable leg room"
Cons: "Very limited entertainment options for such a long flight, IAD to Seoul"
Pros: "Service was immaculate, friendly staff, smooth flight, comfortable plane. Wonderful experience, would recommend it to everyone."
Pros: "All of the flight attendants were professional in appearance and behavior. They cleaned the restrooms after each client left the restroom."
Cons: "I was coming from a very cold climate and had on long underwear under my street clothes. So unfortunately, it seemed that the blankets were "too" warm on the plane."
Pros: "Nice friendly staff"
Pros: "Friendly efficient service by crew at check-in and in-flight"
Cons: "Super tight space with very little leg rooms and no in-flight entertainment"
Pros: "tye food was amazing!"
Cons: "The flight attendant didn't speak much English also they didn't tell the passengers to ascend the seat when serving the food."
Pros: "They listen to your request kindly."
Pros: "Stewerdesses were great"
Pros: "Watched a great movie "spotlight" on board"
Cons: "Flight was delayed a little"
Pros: "The movie selection"
Cons: "Let's start with the overrated leg space and seating comfort. It was cramped as with any other regular airline. Seats in the economy section are not comfortable and have no back support. These seats should have better cushions and back support. Our flight attendant had a bad attitude after we asked for wine and didn't offered us any beverages for at least two occasions. No warm towel either. She just skipped us like we were not there. The meals are just ok. Nothing remarkable. Then we stand in line for almost two hours after a 14.5 hours flight to get through immigration. The overall experience was not good at all and for that price the comfort and service should be much better."
Pros: "Crew pelayanan bagus"
Cons: "TV nya mati. Turun di tengah parkiran, naik bis."
Cons: "I had gotten two tickets.I didn't book two tickets for one trip.Please give me back my money."
Pros: "The plane was 3 +3 so it was small. The flight crew were sweet."
Cons: "The movies were limited,. There was no vegetarian option, only meat. The food was pretty basic and pretty bland."
Pros: "Crew was great"
Pros: "Flight was just 10 minutes late so not bad. Smooth flight with courteous flight crew and attractive flight attendants. Great choice of in flight films. Watched 2!"
Pros: "Crew was better"
Cons: "Improve food quality. Garuda is moving backward in quality of food."
Pros: "Everything was good"
Cons: "Baggage claim in Bali very slow"
Cons: "Flight was rescheduled 2 1/2 hours later at last minute, with no opportunity to reschedule to an earlier flight. I needed to catch an early morning flight from Jakarta the next morning, meaning I got only 3 hours of sleep at my hotel instead of over 5 hours."
Pros: "The crew was super nice and I felt comfortable during the 6h flight"
Cons: "Too cold in the aircraft !! So so cold"
Pros: "Everything! The employees are curteous. The entire flight is inclusive. You are able to pick your seats without any extra expense."
Cons: "There is nothing not to like."
Pros: "Food and beverage service"
Cons: "45 minutes delayed when departing"
Pros: "I LOVED the Flight Attendants' uniforms. Smile!"
Pros: "On time"
Cons: "Passengers Have to walk a long way during boarding as the plane is not at the assigned intl gate but on the domestic side. Food is bland, instant noodle may taste much better."
Pros: "I loved the business class seats and the beautiful crew that attended to our needs. We would do it again. I didn't get to try three good much as it was a night flight. Ability to recline for sleeping was wonderful. The extra service at the garuda desk at denpasar airport was fantastic."
Cons: "The garuda business class lounge at denpasar was disappointing. Food was not fresh."
Pros: "The female air crews. Indonesian female air stewardess are simply beautiful and shapely!"
Cons: "My entertainment set’s headphone plug doesn’t work at all. So I’m watching movie with no sound throughout the whole flight."
Pros: "We were the only flight at the airport and got to walk out to the plane and board directly. Ground crew lined up and waved good-bye as we pulled out to runway. Very friendly attendants. No wait, arrived 10 minutes early."
Cons: "Small seats and minimal food and drink options but the flight was only 90 min so not important."
Pros: "Clean, proper plane."
Cons: "Unhealthy food, full of sugars and fat."
Pros: "Service on board was good, Entertainment and seat comfort too"
Cons: "Too cold in the plane, chichen curry, always a risk to serve this in a plane your chef should know why. Dessert very poor."
Pros: "Boarding crew was great and general business class seating"
Cons: "Flight attendant. Rushed to ask my food during pilot speach. I could not hear both and she gave a very fake appearance smile."
Pros: "Flight on 737, took off on time, from Bali new terminals, arrived on time. Lots of leg room."
Cons: "Indian family running around and flight attendants screaming at them to sit down. Horrible experience"
Pros: "Overall great service and good experience. Very attentive crew and goid food."
Cons: "Although the business class cabin has been quite new, the seats are made for very short people and my headrest sat at my shoulders (I am 5’4”). This made the 5 hour flight very uncomfortable."
Pros: "I loved the food and the headrest bit."
Cons: "nothing really!"
Pros: "On time, entertainment on the board, good quality service."
Pros: "Staff greeting"
Cons: "Food, narrow seat, entertainment selection"
Cons: "Boarding staff don’t have a clue. They are there for the airline not to help the traveler. Problem is they are the only carrier in the area. That being said.... they are better than Lion Air but that is not saying much. No real choice...."
Cons: "Garuda couldn't check my bags all the way to LA. Had to go through customs twice! What a pain!"
Pros: "Garuda is still the best over the other international airlines. The crews were so kind and helpful. Its pilots handled the bad weather very smooth. During the flight they kept giving foods and drinks."
Pros: "Pretty smooth flight!"
Cons: "Very rough landing!!"
Pros: "Good service, clean plane, friendly staff"
Cons: "Very small amount of food, no refill on drinks!"
Cons: "Flight was delayed by more than one hour."
Pros: "They sprayed air disinfectant on everyone as required. They had a sky priority lane. Extra space seats had a lot of room."
Cons: "Food was not great. What bothered me the most were the number of people they allowed on board who were incredibly sick. There were a couple of people next to me who should not have been allowed on the flight (including stomach sick from the start of the flight). Very very disturbing."
Pros: "Flight was good, easy to board, friendly service, reasonably comfortable. On time."
Cons: "Having to change my ticket was a nightmare. I had to call Garuda in the U.S. and after 45 minutes, was told I had to call Indonesia who took another 45 minutes to process the change. All of this cost time and money, not only for the ticket change but for the calls."
Pros: "Easy and comfortable."
Pros: "Food, flight, service, entertainment, free checked bag"
Pros: "Very friendly staff, professional. On-time and efficient."
Cons: "They sprayed insecticide in the plane with little or no warning prior to our arrival in Hong Kong, and I had a bad reaction to it (dizzy for the next several hours). I would recommend providing masks for passengers who desire them and plenty of prior notice to put those masks on."
Pros: "Crew service and punctuality of takeoff/arrival"
Cons: "Leg room too small"
Pros: "Friendly flight attendants with good food. The arrival time was scheduled, no delay."
Pros: "Crew members were friendly and helpful"
Cons: "Knee room was very tight.."
Pros: "Nice to have food and good entertainment on an affordable flight"
Pros: "Pretty on time"
Cons: "The food is bad"
Pros: "On time"
Cons: "The food"
Pros: "On time boarding"
Pros: "Lacking internet connection, current movies but I slept which is positive because it wasnt a packed flight"
Pros: "The staff, on time departure and everything was friendly."
Pros: "The ground staff, the inflight staff were great with outstanding service and care for passengers."
Cons: "There is nothing I find not liking."
Pros: "Lovely staff, easy flight."
Cons: "Nil- good flight."
Cons: "I wish there was air conditioning. It was very warm ok the plane."
Cons: "One of the lady flight attendant in the economy class seemed to be not in a good mood and was quite rude."
Pros: "Will if you didnt know yet it was horrible. because of the reschedulling i miss my flight from paris to venice and all this flight is boon through you but i couldnt contact cheapflights because you dont handle it. So what do you think??"
Cons: "Well at least you could at least know what happened but instead i still got message from you that my flight was still on for 1235 really are you guys that really dumb??"
Pros: "Efficient, courteous and early arrival"
Pros: "Easy check in and bag drop, staff available when help was needed. Felt comfortable enough to check myself in as every part of precessions was made clear"
Cons: "Ok perfect will do it again"
Cons: "Worst international trip I have taken in my 51 years. Was so cramped in my seat i literally could not move or reach for my things under my seat. Never again taking Cathay Pacific."
Pros: "The overall service is great for the airfare price I paid. Can’t complaint! That being said, I would definitely use Cathay Pacific again in the future for this price range."
Cons: "The smaller plane (and thus smaller seat) in the 2nd leg of 3+ hour flight. Food is OK, but I can’t complain for the price I paid."
Pros: "Smooth, uneventful travel all was well."
Cons: "I didn't like their foods specially fish & chicken made me nausea"
Pros: "The plane was late for no reason. Missed my connection in Hong Kong. Cathay pacific gave me a voucher for 9usd, it was insulting and ill not fly with them again"
Cons: "The plane was late for no reason. Missed my connection in Hong Kong. Cathay pacific gave me a voucher for 9usd, it was insulting and ill not fly with them again."
Pros: "very comfortable."
Pros: "The head staff making sure that me and my 4 year old are well taking care off. Super nice staff"
Cons: "The security staff and their approach and way of communicating"
Pros: "I liked the orange juice."
Cons: "There were no interesting movies. There was no internet connection"
Pros: "Nice crews eating for a big guy."
Pros: "Everyone is kind!"
Cons: "hong kong lkayover"
Pros: "Landed on time"
Cons: "Boarded with delay"
Pros: "seating was very good and confortable, nothing to complain about"
Cons: "The blankets and pillows were dirty and worn out. The plane was the same."
Pros: "Was ok"
Cons: "there was any type of organization"
Pros: "The snack was so good"
Cons: "Water and soft drink didn't serve very often"
Pros: "Staff was attentive and pleasant."
Pros: "Reboot shut my system down for a bit. Rebooting restored ok"
Pros: "Overall experience is good"
Cons: "Passenger seat is very hard and after 12-15 hours in most uncomfortable."
Pros: "Belle and Rainbow were great hostesses"
Pros: "I had difficulty finding my booking reference on cathay website until it was very late. I am marco polo member but that was picked up late so my meal preferences were not picked up. Also we had pork sausage for breakfast to me one of the items tasted sumilar to beef and not pork. I would prefer that all meat sources be listed so i can make an informed choice"
Cons: "See above otherwise it was good"
Pros: "Everything the movies the airline staff and having the electric plugs to charge ur phone"
Pros: "Fast boarding, sufficient space for cabin bagguage, food was ok"
Cons: "It was too cold during the flight, less drinks"
Cons: "Too rigid on the weight of hand carry luggages. 7kg (including the case/bag) is less than other airlines."
Pros: "Clean and comfortable"
Cons: "Cathay did not automatically credit my frequent flying miles"
Pros: "The flights were on time and there was no problem at all with my luggage."
Cons: "Very cold inside plane I catch cold"
Cons: "seat room small and uncomfy"
Cons: "My seat was broken. It would recline and reset without me pressing the button"
Pros: "It was very worm...I told the 3 times...and it did not make a difference."
Cons: "They should have ac vents like most other airlines."
Pros: "I enjoyed the professionalism and sharp attire of the crew. The boarding process was easy and the plane cleanliness was impecable."
Pros: "Great entertainment."
Cons: "The food is not really good. But the sides are amazing."
Cons: "Our plane was late leaving Shanghai so we missed our connection to Hyd. Then it was routed to nearby airport for refeuling. Once in Hong Kong we were assigned a hotel but it took 2 hours in a Taxi line then an hour to the hotel. I wad so tired i could only sleep at the hotel while resting to return to the airport the next day!"
Cons: "Delayed 3 hours in tarmac"
Pros: "Stewardess responsive to requests"
Cons: "Seat headphones not working Toilet dirty"
Cons: "Delay 1 hour by the ohters' borading accident and I missed to transfer the next."
Cons: "Small portion of meals"
Cons: "They had no clue .. About meal .. What is disappointing was no body had a way to make me feel that they cared or they have an alternate plan"
Cons: "Seats were torn and adjustments were malfunctional. No drinks were offered. Wifi did not work either."
Pros: "Customer service"
Pros: "Excellent staff."
Cons: "Very cramped, even for economy."
Cons: "Had to wait an hour in line at SFO to check in for Flight . Online check in was hard because there was a need for redress code ?"
Pros: "The check in assistant put us on an earlier flight to Istanbul we didn’t mind as our next flight was at 8pm so had hoped to leave the airport."
Pros: "Liked everything about it new planes good food on time excellent crew"
Pros: "Food and service is excellent. Istanbul lounge is great."
Cons: "Delayed in both directions. Happens. But zero announcements. Zero. Staff didn't know what was going on. Complete chaos."
Pros: "Everything is nice with Turkish airlines"
Pros: "Inflight service was good."
Cons: "Seat was a little uncomfy"
Pros: "The crew was very helpful."
Cons: "After landing at Istanbul it was big mess.Thay collected our boarding pass and did not know how to direct the passengers.Big time language problem that made it very very difficult for ground crew and passengers to communicate."
Pros: "The captain was a woman!!!! So good to see that! And the whole crew was female, they all did a fantastic job."
Cons: "One of the most uncomfortable plane rides I've been in... seats were so tight, my neighbor was basically on the armrest and over it all the time, it was hot in the plane, I couldn't wait to get out of there."
Pros: "Crew and the food"
Cons: "That the WiFi didn’t work."
Cons: "Late flight While in transit. They wouldn't pay for my meal in Istanbul because my overlay was 3 hrs"
Pros: "Pilot did a smooth landing both the long flights."
Pros: "Turkish had several flights departing close In time and they only had three agents at the check in counter, makin* the process painful at 4:30am. After on hour in line only about 10 passenger seat were checked in. By th way all the security screening procedures ran very smooth and quick, it was Turkish procesdures and man powe4 that was poor. Boarding the airplanes was chaos, both in Tel Aviv and Istanbul."
Cons: "Very little was done to impress the passengers from check in, boarding, airplanes were old and peach between seats small."
Cons: "Despite having seats assigned we did not fly Customer service was just awful dealing with overbookings"
Cons: "The priority for boarding. Disabled passengers should board first. In Istanbul they take your boarding card and hold it. There has to be a better system."
Pros: "Length of flight was very tolerable"
Cons: "Transfer was chaotic. The crew could have informed the passengers about the transfer better. They simply haven't help at all on guidance to transfer."
Pros: "On time Good service Just excellent It's first time for me with turkish airline but I love it"
Cons: "No thing"
Pros: "Food and movies where good"
Cons: "I paid for internet and it didn't work. Was told that I disntvoay, so I paid a second time still didn't work. Was billed twice and never was able to connect."
Pros: "Unfortunately they do not use their best aircraft on this route, still good experience and surprisingly good food. On time and perfect service."
Cons: "Seats only average as far as comfort and room, and no personal screens for entertainment (unlike the route Athens-Istanbul, which is the same length as this one, Istanbul-Bari)."
Pros: "Crew was amazing, food was incredible, service awesome, awesome airline"
Cons: "The cushioning on 777-300 is too thin and not so comfortable for such a long trip but that is the price we have to pay for not being in business class"
Pros: "The seats reclined very far and were super comfortable! I never sleep on planes and I slept the whole 13 hour flight. The staff was so friendly and made sure you were as comfortable as could be. The food was delicious and they give you a menu so that you can make a selection."
Cons: "One of my meals they ran out of the pasta so I had to eat rice meal instead. Nothing too crazy but I was a little disappointed."
Pros: "My above score should be 5 stars in all categories. They were running a special price on business class upgrades. It was fabulous: food great, service attentive, and seat that totally reclined to bed. I slept over 8 hours."
Cons: "I could not change the stars above."
Pros: "Pretty much everything except for the fact that they have no entertainment in Russian"
Pros: "The food, the flight attendants were friendly."
Cons: "No complaints"
Pros: "Service was amazing"
Pros: "El servicio del personal a bordo fue muy bueno. La comida me pareció de buen sabor. El boarding se puede hacer desde el lounge."
Cons: "El chreck in en el aeropuerto de IAD no me gustó. Abre a las 7:10 para el vuelo de las 11."
Cons: "Noticed that you made NO announcement that you were boarding the plane whatsoever both to London and on return. NONE"
Cons: "They had to reset the entertainment system multiple times"
Pros: "Half of the plane was empty so most passengers were sleeping"
Cons: "customer service at,istanbul airport was terrible no help nobody knows English at international airport. all they have to speak is Turkce all the way from Istanbul to Atlanta they serve Pasta. very rode is this the standard of good airline?"
Cons: "I like it everything. Turkish airline was great flight with great food and great service during the flight , great way to flight , thumbs up Turkish airline !!!"
Pros: "The entertainment and food were excellent."
Pros: "A lot of media content"
Cons: "driving to the plain by bus"
Pros: "Entertainment System was great, many choices and easy to navigate. This was important because the flight was delayed on both ends so we were sitting for even longer than our already long flight."
Cons: "Boarding was unorganized although we'd been divided into four groups, people were jumbled together not really knowing when their group had been called. Check-in bag drop was extremely slow, another couple of desks were needed to keep the process moving more quickly. We were there more than 2 hours early and were standing in line nearly all of that time."
Pros: "Flight crew was polite and courteous. In flight entertainment was decent."
Cons: "airlines officials at Istanbul airport seemed lost and were unable to help most passengers. In flight food options were BAD. The vegetarian meal options were dry and even under cooked."
Pros: "There's nothing to like when the Federal Aviation administration bans direct flights from US to Istanbul, Turkey"
Cons: "I hate that KAYAK sells me this package and after collecting their commission the only customer support is to direct me to subcontractors which in turn direct me to the airline which in turn NEVER PICKS THEIR F*CKING PHONES UP!!! BAD BAD BAD CUSTOMER SERVICE #NEVEREVERKAYAK"
Pros: "The best air line in Europe"
Pros: "Excellent service"
Cons: "I am a vegetarian. I did forget to order vegetarian meal. When I said this at lunch time the response was "sorry, we do not have any extra vegetarian food." Not even attempting to see if they can substitute with any fruits, chocolates etc."
Pros: "Service with a smile and very professional. Love the quality of food and entertainment on board."
Cons: "Last minute changes of aircraft that suddenly make what one thought to be an aisle seat a middle seat! Very annoying."
Pros: "Helpful cabin crews"
Cons: "Interval between servings of meal is too long"
Pros: "Check-in counter staff"
Cons: "boarding process"
Cons: "hardly uses bridges when boarding. have to take shuttle an attendant only said 'oops' instead of an apology to me when she spilt some water on me accidentally. and they rarely look at you when saying goodbye while you unboard the plane you'd expect better even from a 'mediocre' airline"
Pros: "Flying crew very helpful extremely nice."
Cons: "They charge me $170.00 without telling me! Very upsetting . People who check us in not helpful at all ( especially managers)"
Pros: "Food and entertaiment. Crew was very good."
Cons: "No leg room for people 6 feet and taller."
Cons: "Baggage handlers poor. One of my bags was dented and the other had a buckle broken."
Pros: "The flight was very pleasant. I was traveling wit my 2-year old and they brought him a little Batman vs Superman bag with an inflatable airplane, airplane binoculars, and slap on watch. They also brought him an activity book. I thought this was a lovely touch that helped keep my child entertained on our long flight. Adults also received a goody bag with grippy socks, slippers, eye mask, lip balm, toothbrush with toothpaste, and ear plugs. It was a pleasant surprise."
Cons: "Someone was escorted off our plane when our flight landed for unknown reasons. This was the day after the terrorist attacks in Belgium at the airport and metro, and the crew asked the person being escorted off the plane if he had taken all of his bags. If this person was a terrorist, do you really think he would just tell you if he left a bag of explosives on board?"
Cons: "The food."
Pros: "Crew was great. Food was excellent."
Cons: "Boarding process. Everyone rushed in when the gate was opened. No sequential boarding."
Pros: "Great crew. Old plane. Late arrival. Great food."
Cons: "Business class seats are old."
Pros: "Superb service!"
Cons: "Install IFE, organize the boarding process. Blankets on given on request"
Pros: "Was very much on time, quick flight and boarding."
Cons: "Older plane, no entertainment but did have free wifi"
Pros: "Flight attendants were helpful in assisting older women and men going to/from the toilet back to their seats."
Pros: "crew is very cooperative"
Cons: "no comment"
Pros: "Despite a shortage of Flight Attendants on the Flight the ones that were working did an AWESOME Job serving the Passengers ."
Cons: "For the sake of the Flight Attendants more Of them to help."
Cons: "Outstanding flight to Hawaii."
Cons: "To check out baggage it was very long try to make it short"
Pros: "I loved the space in Business class. It was comfortable and great for sleeping."
Cons: "The movies in the entertainment system were boring and the food fell short of what I would expect from business class."
Pros: "Food is better than most economy boarding and friendly cabin crew service."
Cons: "The tv screens and navigation feels dated, and earphones are a bit combersome. Probably got an older plane though."
Pros: "Nice seats in business, good food, nice crew."
Cons: "Door closed ten minutes ahead of schedule yet had to wait on stand nearly half an hour to push back due to airport congestion. Arrived in HKG late at a remote stand and had to use stairs and be bussed to the terminal. I missed the last HKIA Express train to HK"
Pros: "comfort is alright"
Cons: "no entertainment not even music"
Cons: "The lounge is awful."
Pros: "I was in a window seat for this flight with no one in between me and the man in the aisle. It was nice to have some space to spread out in."
Cons: "I am about 6 feet tall and the leg room was terrible. I was thankful that the person in front of me did not recline, other side their head would have been in my face."
Pros: "Cheap biz flight from ruh to mnl, non stop service"
Cons: "If ur in economy and westerner, seats are tiny. I went biz class and seats are old, food just ok, stewardesses just ok. Movies are Vina iPad mini and the headphones are the old foam style and you can’t hear the movie well. If u want to be pampered with champagne, great food, etc., go elsewhere. If u just want to get from point a to point b, this is the airline for you"
Pros: "They gave us a meal on a 2 and a half hour flight! Amazing service."
Cons: "It was a bit tight. Not much legroom."
Pros: "Nice staff"
Cons: "Literally every time I fly PAL there is some issue with delay. After boarding we stat on the plan for over an hour before we took off waiting for some other passengers. Also I was at the airport early and wanted to get on earlier flight they wanted to charge me $300 to get on a flight with many extra empty seats."
Pros: "Friendly filipino airport staff and PAL stewardess are friendly and accomodating"
Cons: "Very long que at HK immigration"
Pros: "Friendly crew. Nice plane. They fed us even though it was less than 2 hour flight."
Cons: "Delayed flight, late take off. Chicken nuggets I had we're bland."
Pros: "It's a Philippine Flag carrier. It's a privilege to patronize our own carrier."
Cons: "No hassles at all. Generally a smooth flight to HongKong."
Pros: "It was like most other flights ie it was fine. Above average overall."
Cons: "A big negative was the transit lounge in Manila. Between 2 Philippine Airline flights we had an 8 hour layover in the Manila transit lounge. Not impressed at all. There were about 4/5 staff but they sat outside the lounge & did nothing to control the passengers & keep them quiet /organised. The lounge was very crowded, very noisy & there was only water to drink & nothing to eat. For 8 hours! The very least should be to supply more seating & a facility where passengers can order coffee/tea & snacks. Also there was only 1 ladies toilet, so always occupied. The lounge Definately needs an urgent upgrade in facilities then I would consider flying Phillipine Aiines again."
Pros: "Crew was fine food mediocre"
Cons: "Leg room is real tight. Hardly any space to move. Compared to other airlines the A320-200 Philippine Airlines aircraft has been packed with way too many seats. Will not fly them again."
Cons: "Poor service, rude flight attendants, didn’t give me seat they told me they were giving me, terrible food, flight attendants run past you instead of taking their time to give people beverages."
Pros: "Absolutely Nothing."
Cons: "They choose to serve beef curry on a flight from a Indian minority country. Surprise, 20 of us were stuck with it because that is all that was left... All that is left is beef, is that ok? Like we have a choice. Late as always too."
Pros: "The comfort of the cabin and the service from the crew was superb."
Pros: "Great staff very nice and enterianment system at each seat was very good."
Cons: "flight canceled"
Pros: "Ok movie selection - gave you iPads, which were somewhat glitchy, but eventually seemed to work. Crew was very accommodating."
Cons: "This airline has been terrible to deal with. Before departing, they cancelled one leg of our trip, then waited a full month to rebook (only after weekly, sometimes more often, calls from us). We actually weren't sure if the flight was actually rebooked until we arrived at the airport and were able to check in. The food on all the flights was terrible. Dealing with customer service on the ground at the Manila airport was also terrible - they just kept saying they had to ask someone else who had to ask someone else, then changed the subject and did the same thing with an unrelated question until we got so fed up we left. It took 40 minutes for a bus to come to transfer us from terminal 1 to 2."
Cons: "Check in at Kuala was a chaos. The agents were at a lost not knowing how to handle the family in front of me. It took them more than 30 minutes to handle just one family. I think there must be something wrong with the booking system. It took me 45 minutes to complete my check in."
Pros: "Most things went smoothly and the return leg arrived 20 minutes early"
Cons: "Late change of gate for opening leg"
Pros: "Crew, food n legroom"
Pros: "Good service"
Cons: "Little Delayed"
Cons: "Overall we had a good experience however we were not informed about change of departure time....so double check a day prior to your flight...."
Pros: "The crews are nice."
Cons: "The plane was shaking and gave me nauseas"
Pros: "got lucky and no one sat next to me. Boarding was fast"
Cons: "No Entertainment module, have to pay for Wifi"
Pros: "The crew was very helpful and friendly"
Cons: "Online check in and seating was not available so we had a hard time at the airport check in desk Flight was 1hr delayed"
Pros: "Courteous Staff altogether."
Cons: "Delays should have been posted earlier. Long lay-overs."
Pros: "The crews (all crews)"
Cons: "Can't watch the tv cause no earphone"
Pros: "The in flight meal was very. The cabin crew was friendly and gave good service."
Cons: "Legroom could have been better."
Pros: "Boarding formalities were smooth and flight departed in schedule. Crew were attentive and friendly. All in all, a pleasant flight."
Cons: "Very bad, delay 90 minutes"
Pros: "Nothing stood out"
Cons: "No entertainment, flight attendants not very friendly"
Pros: "Good service, but the food was HORABLE. !!"
Airlines flying to Hong Kong have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Hong Kong
Masks required on board, masks provided on flights to Hong Kong
Social distancing seating
Middle seats unavailable to book on flights to Hong Kong
Testing for antibodies, testing for symptoms for flights to Hong Kong
Waiving of change fees. Search flexible flights to Hong Kong