Daily cleaning, installation of cabin HEPA filters on flights from Kuala Lumpur Airport to Hong Kong
Cathay Pacific and Oman Air have all waived their change and cancellation fees on flights from Kuala Lumpur Intl to Hong Kong Intl. Confirm policies on booking site.
Most visitors from Kuala Lumpur Airport will not be allowed to enter Hong Kong. Travelers who have stayed in The Philippines, Brazil, India, Indonesia, Nepal, Pakistan, South Africa, and United Kingdom for more than 2 hours in the 21 days before travel are not allowed to enter Hong Kong unless Designated flights arranged by the Hong Kong government.
Most international travelers are not allowed to enter Hong Kong. Travelers holding a visa with a validity of fewer than 14 days will be denied entry. Restrictions do not apply to Hong Kong residents and Chinese citizens.
Read more about travel restrictions for Hong Kong
Visitors from Kuala Lumpur Airport will need to quarantine for 21 days upon entering Hong Kong.
Visitors from Kuala Lumpur Airport must present a negative RT-PCR (NAAT) test taken 72 hours before departing to Hong Kong.
Health & Quarantine Information Declaration
Masks: Required in public spaces and public transportation.
Restaurants: Open with restrictions
The average direct flight takes 3h 55m, covering a distance of 2544 km.
There are 5 (direct) flights between Kuala Lumpur Airport and Hong Kong per week, averaging 0 per day.
In the past 3 days, the cheapest one-way tickets were found on AirAsia (RM 381) and Scoot (RM 529), and the lowest round-trip tickets have been found on EVA Air (RM 178) and Malaysia Airlines (RM 774).
Cathay Pacific flies 4 times weekly (Tuesday, Thursday, Saturday), Oman Air flies once weekly (Thursday).
For Kuala Lumpur Airport to Hong Kong, Tuesday is the cheapest day to fly on average and Saturday is the most expensive. Flying from Hong Kong back to Kuala Lumpur Airport, the best deals are generally found on Friday, with Thursday being the most expensive.
There’s an observation deck in the main terminal building which provides the perfect vantage point from which to see the planes taking off and landing, the Movie Lounge where you can sit back and watch a film, or you could indulge in a massage at the Reflexology & Massage Centre.
The fastest way to travel from the airport to central Hong Kong is by train (Airport Express). The journey takes around 24min and a ticket costs HK$110 (RM 57) approx. If you prefer to go direct to your hotel, simply hop in a taxi (make sure it’s a red-coloured cab, as these are for urban areas). Prices to Central are HK$370 (RM 193) approx.
In arrivals, you’ll find Caring Corner, a specially-designed rest area for those with reduced mobility such as the elderly, disabled passengers, or pregnant women. Wheelchairs are also available for travellers, or you can request use of the airport’s electric buggies through the website of Worldwide Flight Services.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Kuala Lumpur Airport to Hong Kong.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Hong Kong from Kuala Lumpur Airport is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Hong Kong with an airline and back to Kuala Lumpur Airport with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Hong Kong from Kuala Lumpur Airport up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Crew and efficiency of them"
Cons: "Their policy regarding check in luggages and carryon luggage wright limit policy"
Pros: "Plane was new and comfy."
Cons: "Prefer hot food."
Cons: "Baggage claim took forever. I waited 45 mins for mine to show up."
Pros: "Efficient boarding and crew."
Cons: "Food not the best."
Pros: "On time"
Cons: "All was ok"
Cons: "45 min delayed departure due to no pilot then delayed arrival due to no ground we How mismanaged and incompetent can 1 .org be! I guess the AC motto is true...we aren’t happy unless you’re unhappy"
Pros: "Taiwanese food Boarding orderly"
Pros: "I was thankful to have an empty seat next to me so J had more space. The crew was very friendly and service was prompt."
Cons: "The low fat dinner was pretty bland. Also, the seats did not really recline"
Pros: "As I said on the last flight enjoyed the flight and the crew as amazing"
Cons: "Just like on the last flight maybe have more inflight entertainment more movie and tv selection"
Cons: "Eva’s Air is cheap with drinks, whether water or wine. About a Dixie cup of each for a meal."
Pros: "Very comfortable flight, crew were very professional, food was delicious!"
Cons: "Wish I had known the headphone jack needed and adapter from mono to stereo to use own headphones, but the headphones provided were adequate."
Pros: "good as expected"
Cons: "everything good"
Pros: "We sat in the emergency row and had endless legroom. The blankets and pillows were good quality. Food was great! Crew was very attentive. Bathrooms were amazingly clean."
Cons: "We didn’t know how to access the entertainment."
Pros: "Short connection wait time from my New York to Taipei leg."
Cons: "No hot food served."
Pros: "We liked the spaciousness and overhead bins."
Cons: "The seat was not comfortable. On the flight out, we were in an Airbus and its seat was so much better."
Pros: "My roundtrip flight from Chicago to Bangkok was excellent for many reasons. First, my flight from Cleveland was delayed, and the EVA crew was quick to communicate with me and be sure to get me to the gate so I didn't miss the flight. The staff were all very kind, helpful, competent, professional. The airplane was very clean, very efficient, good meals, good entertainment. Excellent airline. I'll be flying with them regularly!"
Pros: "Good food, lots of space, clean plane and friendly flight attendants"
Cons: "Flight is delay，take a long line for transfer, it makes me dizzy，got bad mood"
Pros: "Anytime I have flown with a star alliance airline, I've been more than satisfied with the flight, the cost, the crew and the service. All star alliance member airlines are an excellent choice. Truly EVA is one of the "Stars" in Asia and it shows."
Cons: "Nothing I didn't like"
Cons: "If flight attendant is sick, she shouldn’t work."
Pros: "Everything from boarding to entertainment."
Pros: "The flight attendants are very attentive and polite. The journey was smooth. Overall great experience!"
Pros: "Almost same as SF to Taipei"
Cons: "Without asking about drinks and just passed me"
Pros: "I had a question about my ticket and had to call customer service, and was speaking with a REAL PERSON who was actually helpful within 5 mins! An airline miracle. Very gracious checkin, Great inflight service."
Cons: "Try to get an isle seat- seats feel small."
Cons: "Air stewardess should smile more. More movies in the in flight entertainment"
Pros: "food is good"
Cons: "night hour flight"
Pros: "Comfortable seats with adequate room all around for economy seats. Crew was hard working and responded to whatever requested. Entertainment system was great, great selection of movies, music and games to keep me occupied for my 10 hour flight."
Cons: "Only negative would be the mediocre meals otherwise great flights, great experience."
Pros: "Loading and unloading was quick and easy. There was sufficient room for our overhead luggages."
Cons: "There was no entertainment available. The cheeseburger was very low quality."
Pros: "Has snack and drink"
Cons: "No music"
Cons: "the wheel chair servers we're not enough. One person handle ed three wheel chairs. I was the last person boarding."
Pros: "Nice staff good movie selection good flight"
Cons: "One crew member was so rude to me, Then my husband tried to lodge a complaint at the service desk and the manager was rude to him about it. Food is gross. Crew didn’t offer enough drinks or water for the length of flight. Economy seats are tiny and cramped."
Cons: "delayed flight terrible asian food no Usb charger"
Pros: "Very plain connecting segment of the flights. Food were not tasty. Service was OK but not great"
Cons: "See above."
Pros: "TPE-SEA had a much better crew and plane that was much newer and had good entertainment sets"
Cons: "The crew for the SEA-TPE were an unhappy bunch. If you did not speak mandrian to them, they simply ignored you. They were rude and made me feel like I was a second class passenger TPE-KUL KUL-TPE had no entertainment. Just the screen to share in the front of the plane. I wish I knew in advance."
Pros: "Been 10 years since traveling, usually I would fly United Airlines no more. Eva Air is outstanding!"
Pros: "Checking and in-flight staff were professional and courteous."
Cons: "The flight delay which caused passengers to rush for the connecting flight to the US in less than 40 minutes. Barely made it. Unnecessary stress for fear the checked-in luggage did not make the connection."
Pros: "The crew The time of the flights"
Cons: "Food options were narrow Online seat selection wqs not allowed"
Pros: "Seats are comfortable and the crew was friendly."
Cons: "No meal choice."
Pros: "Having an aisle seat on a packed glf"
Cons: "The attitude of some of the flight attendants. You ask got ice with your beverage and it's like I am asking for the world. And, then you get a couple pieces of ice if you're lucky but only have s glass of beverage. Is that ridiculous or what... both leaving the States and upon returning was the same situation...it's only ice..."
Pros: "customer service was superb. very polite staff. amenities made one feel comfortable during the entire flight. food and entertainment was great"
Cons: "would provide wider movie selection"
Pros: "Wonderful staff, attentive crew, good overall experience"
Pros: "Just ok nothing special."
Cons: "Uncomfortable Seats, Food not good."
Pros: "16 hour flight to Taipei in Business Class. Seats, service, cabin, amenity kit and bathroom were all better than Cathay and other similar airlines. Plane itself was great. Love the 777-300."
Cons: "Nothing. Was great."
Pros: "Oriental vegetarian meal was thoughtfully organized and tastes well."
Cons: "Looks like the KUL to TPE crews were not happy about their job or dont want to service folks. Hope EVA can retrain them."
Pros: "In flight food was delicious and crew was very friendly"
Pros: "Crew was very attentive."
Cons: "Plane was cold."
Pros: "I got a few min sleeps"
Cons: "A day filled with econoy class travel is not my favorite thing."
Pros: "Seat not comfortable but it was an airbus so that’s normal."
Cons: "Entertainment was unusable picture sounds skipping all over!"
Cons: "The whole booking experience and long phone and frustrating. Long phone calls with not very knowledgeable/understanding staff for clearing payment with Momondo was a farce. Using a corporate credit card I have used for several years. I didn't get confirmation before I went to bed. Only next morning, when I woke up 5 am for getting my flight, I finally had the confirmation. Could never get it before I went to bed 1.30 but - but they could confirm the payment was done alright! Hurray! Never booking with Momondo/Kiwi again."
Pros: "Flying with Thai in Business Class is fantastic. I arrived relaxed in Bangkok. Kudos to the Thai crew."
Cons: "Better food choices. Better entertainment options."
Pros: "- The check in and seating went smoothly. The sign w/ designated boarding seat numbers worked well. - Crew were helpful and professional."
Cons: "- Entertainment system may need to be upgraded. - Food was a hit and miss. Perhaps, providing more fruit rather than cake or pudding may help improve the experience."
Pros: "Food is always good on Thai airways flights and flights are always good value for money. Staff were friendly and attentive."
Pros: "Great gate agents! Nice cabin crew. Good food. Great video selection. And the bag was there when I got to baggage claim!"
Cons: "Absolutely nothing."
Cons: "Seems like a simple thing but they should give Lao immigration paperwork out to passengers. No reason to not do this simple courtesy that all the other airlines do."
Pros: "The crew were pleasant and the aircraft was clean"
Cons: "Seat pitch"
Pros: "Yes crew was very hosptile."
Pros: "They do an amazing and efficient job for a 1 hour flight. Check in was smooth, and actually she made a special effort to get us a good seat. Always customer oriented."
Pros: "checking in, the agent pointed out that I had a middle seat. I thought I had reserved an isle. She fixed it."
Cons: "boarding using bus!"
Pros: "Crew was great, very polite and attentive."
Cons: "Give pillows to economy seat."
Cons: "The food selection. Pre-Packaged and snack from Bangkok in business class is a bad idea"
Pros: "Kid menu was good with a box of snacks. No delay. Everything was arranged in an orderly manner."
Cons: "More in flight movies"
Pros: "Big flight Great seats Amazing entertainment system. iPad size. Very good food too."
Cons: "The flight always leaves later than schedule."
Pros: "The crew were faultless; looking after your every need - food choices in Business superb. And time for rest."
Pros: "Food & services on the plane were great."
Cons: "The boarding process can be improved. I traveled with children (7 & 8 years old) and normally we would get the shortest line. But this time we had to board with other long lines which not so comfortable for our children. Also the flight was delayed by 20 minutes. Thai airways should really be improved on this area."
Pros: "the flight was online, and the checking in process was fast and efficient"
Pros: "Overall, inflight service good except chief purser at the front of the aircraft rather arrogant. Others helpful, on delighting the a/c, ground staff helpful."
Cons: "All ok."
Pros: "Service, client treatment, food"
Pros: "The food was the best airline food for the whole trip. The green curry was very nice, though it would have been better with chicken instead of fishball."
Cons: "The boarding was ridiculous. We had to get off the previous flight so far away from the main terminal, and wait on the tarmac for the driver of the van to come. He was late. Luckily, the Passenger Services Agent was reactive enough to check our boarding gate with her handphone and wrote the gate number on our boarding pass. It was a mad rush from where we alighted from the van to the gate which was at the extreme end of the terminal, coupled with stairs up and down, and carrying our hand luggage. Anybody with a weak heart would have collapsed. What more when we are both senior citizens! The time to change plane was incredibly short. That was a torture. One more hour would have been just right."
Cons: "Initial flight was cancelled. Crew was not helpful or informative. Was not compensated for delays at all, missed wedding functions!!"
Pros: "Great legroom in exit row, staff very friendly"
Cons: "Boarding terrible, utter chaos, seat very narrow"
Pros: "Great and friendly people, and was very nice. Great flight."
Cons: "In flight meal was ok. Other than the meal it was nice flight."
Cons: "Due to the late arrival of the previous Thai Smile flight in BKK we had to literally run the length of the airport to catch our next flight. We were taken at pace by an airport staff member who kept telling us that they were closing the gate so we had to hurry. Fair enough but having raced for a very long distance, minus shoes after the security check, we arrived at the gate to find that boarding had not even begun and did not for at least 10 minutes after we arrived at the gate."
Pros: "Flying a 747 was great! Friendly service."
Cons: "Everything was fine for what I paid."
Pros: "Friendly crews."
Cons: "In-flight entertainment set not working."
Pros: "Cabin atmosphere. Staff attitude. Cleanliness and modern."
Cons: "Seat is not very comfortable. Too straight up."
Pros: "According to the price, services was perfect"
Pros: "Good customer service."
Cons: "It was an old aircraft and there was a strange smell. Also the food- I would prefer more European food."
Cons: "Backpacks do not fit under the seat infront of you."
Pros: "The staff were great but couldn't rectify the entertainment."
Cons: "No entertainment as the movie wouldn't play or watch anything else."
Cons: "Flight from koh samui to bkk cancelled and has to spend 2 hours on phone to arrange another flight. Catamaran gave me the wrong phone number for calling thai airways. Thai airways/vayama had originally booked me on another flight without confirming it would have been ok. Terrible in flight service especially on way back."
Pros: "staffs were helpful and smiling, food was nice and plenty"
Cons: "seat reclination and shape were not so comfortable, PTV was old and not sharp"
Pros: "Very Spacious between seats and very clean"
Pros: "did not like anything"
Cons: "the economy was very tight & crammed - worse than a low cost airline. the entertainment screens were very old and had poor resolution, the food was of very poor quality."
Pros: "The nonstop flight is great"
Cons: "The aliatalia lounge was too hot and no windows made it feel small and cramped. The business class seating configuration was awkward and not spacious"
Pros: "Thai Airways has great service, very cool and genteel staff. The transition between flights was so simple. We were very happy with in flight entertainment and food."
Pros: "The flight was perfect from beginning to end, smooth flight, excellent service, clean plane, comfortable seat and best of all not crowded."
Pros: "Nice Big plane"
Cons: "There was delay leaving kathamandu for no reason. I also asked coffee from the senior purser (dressed suggested that she was) and she took my mug and never came back."
Cons: "There was a five hour delay"
Cons: "Unfortunately, the flight has Chinese tour groups. They are noisy and no manner. BTW, cabin crew handle them very well."
Pros: "Easy check-in, friendly, helpful attendants, on-time departure and arrival.."
Cons: "My seat back wouldn't lock in place. Every time I would move or lean, the seat back would shift. My phone and book wouldn't stay in the pocket in front of me. They would fall out of the bottom and onto the floor. I love Thai food, but food on the flight was not good at all; bland and unappetizing. My foot became pinched hard against the food cart during meal service."
Pros: "Each seat has phone charger!!!"
Pros: "Flying in 747 again"
Pros: "There was no provision of snacks for vegetarians.we being members of frequent flyer club should have been treated with care and air hostess curtly responded only chicken and nothing else Felt as if we were beggars in expecting hospitality.Giving one star as zero star not possible.Will think twice before flying again with the said airlines again."
Pros: "Excellent and very nice crew."
Pros: "friendly, thorough service, and entertainment. A comfortable trip."
Cons: "Baggage handling was poor"
Pros: "Seat was not comfortable"
Cons: "It was perfect"
Pros: "They are amazing"
Cons: "They need to smile and respect the passengers"
Pros: "Very good"
Cons: "Very good"
Pros: "Will if you didnt know yet it was horrible. because of the reschedulling i miss my flight from paris to venice and all this flight is boon through you but i couldnt contact cheapflights because you dont handle it. So what do you think??"
Cons: "Well at least you could at least know what happened but instead i still got message from you that my flight was still on for 1235 really are you guys that really dumb??"
Pros: "Efficient, courteous and early arrival"
Pros: "Just fine.."
Cons: "Bathroom is clean, but could be better if more attention is being given."
Pros: "Easy check in and bag drop, staff available when help was needed. Felt comfortable enough to check myself in as every part of precessions was made clear"
Pros: "Everything, thank you. See you next time. The best airplane"
Pros: "The overall service is great for the airfare price I paid. Can’t complaint! That being said, I would definitely use Cathay Pacific again in the future for this price range."
Cons: "The smaller plane (and thus smaller seat) in the 2nd leg of 3+ hour flight. Food is OK, but I can’t complain for the price I paid."
Pros: "Very efficient and courteous, a pleasure to fly with your airline."
Cons: "Don’t change anything!"
Pros: "Smooth boarding"
Cons: "Air hostess did not offer hot drinks"
Pros: "Good seat - request granted"
Pros: "Smooth, uneventful travel all was well."
Pros: "The smile that never ends on all the crews. Sespite their hard work, they never cease to smile and so gracious"
Pros: "very comfortable."
Cons: "No gap to weigh your head on side of plane. Relatively uncomfortable window seat."
Cons: "Row seat is tight"
Pros: "I liked the orange juice."
Cons: "There were no interesting movies. There was no internet connection"
Cons: "Ordered a vegetarian meal that was never delivered."
Cons: "Broke my luggage"
Pros: "Whole experience was very good"
Pros: "hospitality is very good.comfortable journey."
Cons: "I had a cumulative 10 hours of delays on this trip and missed important appointments because of this"
Cons: "More than two hours delay"
Pros: "Went up and down as planned."
Cons: "Late departure due to storms results in late arrival. Seat didn't work as expected. USB charger didn't work and interfered with the headset."
Pros: "Landed on time"
Cons: "Boarded with delay"
Cons: "The blankets and pillows were dirty and worn out. The plane was the same."
Pros: "Reboot shut my system down for a bit. Rebooting restored ok"
Pros: "Overall experience is good"
Pros: "Belle and Rainbow were great hostesses"
Cons: "Too rigid on the weight of hand carry luggages. 7kg (including the case/bag) is less than other airlines."
Pros: "Clean and comfortable"
Cons: "Very cold inside plane I catch cold"
Cons: "seat room small and uncomfy"
Cons: "My seat was broken. It would recline and reset without me pressing the button"
Pros: "It didn't crash"
Pros: "It was very worm...I told the 3 times...and it did not make a difference."
Cons: "They should have ac vents like most other airlines."
Pros: "I enjoyed the professionalism and sharp attire of the crew. The boarding process was easy and the plane cleanliness was impecable."
Pros: "Good,but no toothpaste & toothbrush like Asiana"
Pros: "Cathay is an airline I trust and feel confident in the respect I am accorded. I have never, over many years and flights, experienced any unacceptable negatives."
Cons: "I understand the airline passenger industry is trying to fit in as many passengers as possible; with preference for the 'money-making' bookings. But the reduction of seat space is very uncomfortable for my 6'2" frame."
Pros: "Great entertainment."
Cons: "The food is not really good. But the sides are amazing."
Cons: "Our plane was late leaving Shanghai so we missed our connection to Hyd. Then it was routed to nearby airport for refeuling. Once in Hong Kong we were assigned a hotel but it took 2 hours in a Taxi line then an hour to the hotel. I wad so tired i could only sleep at the hotel while resting to return to the airport the next day!"
Cons: "Delayed 3 hours in tarmac"
Pros: "Stewardess responsive to requests"
Cons: "Seat headphones not working Toilet dirty"
Cons: "Seats were torn and adjustments were malfunctional. No drinks were offered. Wifi did not work either."
Pros: "Customer service"
Pros: "Food, entertainment system were very good"
Pros: "Excellent staff."
Cons: "Very cramped, even for economy."
Pros: "The check in assistant put us on an earlier flight to Istanbul we didn’t mind as our next flight was at 8pm so had hoped to leave the airport."
Pros: "Liked everything about it new planes good food on time excellent crew"
Pros: "Food and service is excellent. Istanbul lounge is great."
Cons: "Delayed in both directions. Happens. But zero announcements. Zero. Staff didn't know what was going on. Complete chaos."
Pros: "Food was good"
Cons: "Crew was horrible not friendly poor service"
Pros: "Everything is nice with Turkish airlines"
Pros: "Inflight service was good."
Cons: "Seat was a little uncomfy"
Pros: "The crew was very helpful."
Cons: "After landing at Istanbul it was big mess.Thay collected our boarding pass and did not know how to direct the passengers.Big time language problem that made it very very difficult for ground crew and passengers to communicate."
Pros: "The captain was a woman!!!! So good to see that! And the whole crew was female, they all did a fantastic job."
Cons: "One of the most uncomfortable plane rides I've been in... seats were so tight, my neighbor was basically on the armrest and over it all the time, it was hot in the plane, I couldn't wait to get out of there."
Pros: "Crew and the food"
Cons: "That the WiFi didn’t work."
Cons: "Late flight While in transit. They wouldn't pay for my meal in Istanbul because my overlay was 3 hrs"
Pros: "Pilot did a smooth landing both the long flights."
Pros: "Turkish had several flights departing close In time and they only had three agents at the check in counter, makin* the process painful at 4:30am. After on hour in line only about 10 passenger seat were checked in. By th way all the security screening procedures ran very smooth and quick, it was Turkish procesdures and man powe4 that was poor. Boarding the airplanes was chaos, both in Tel Aviv and Istanbul."
Cons: "Very little was done to impress the passengers from check in, boarding, airplanes were old and peach between seats small."
Cons: "Despite having seats assigned we did not fly Customer service was just awful dealing with overbookings"
Cons: "The priority for boarding. Disabled passengers should board first. In Istanbul they take your boarding card and hold it. There has to be a better system."
Pros: "Length of flight was very tolerable"
Cons: "Transfer was chaotic. The crew could have informed the passengers about the transfer better. They simply haven't help at all on guidance to transfer."
Pros: "Ayten was the perfect flight attendant. Very friendly and helpful. Outstanding."
Pros: "Food and movies where good"
Cons: "I paid for internet and it didn't work. Was told that I disntvoay, so I paid a second time still didn't work. Was billed twice and never was able to connect."
Pros: "Unfortunately they do not use their best aircraft on this route, still good experience and surprisingly good food. On time and perfect service."
Cons: "Seats only average as far as comfort and room, and no personal screens for entertainment (unlike the route Athens-Istanbul, which is the same length as this one, Istanbul-Bari)."
Pros: "Crew was amazing, food was incredible, service awesome, awesome airline"
Cons: "The cushioning on 777-300 is too thin and not so comfortable for such a long trip but that is the price we have to pay for not being in business class"
Pros: "The seats reclined very far and were super comfortable! I never sleep on planes and I slept the whole 13 hour flight. The staff was so friendly and made sure you were as comfortable as could be. The food was delicious and they give you a menu so that you can make a selection."
Cons: "One of my meals they ran out of the pasta so I had to eat rice meal instead. Nothing too crazy but I was a little disappointed."
Pros: "My above score should be 5 stars in all categories. They were running a special price on business class upgrades. It was fabulous: food great, service attentive, and seat that totally reclined to bed. I slept over 8 hours."
Cons: "I could not change the stars above."
Pros: "Pretty much everything except for the fact that they have no entertainment in Russian"
Pros: "The food, the flight attendants were friendly."
Cons: "No complaints"
Pros: "Service was amazing"
Pros: "El servicio del personal a bordo fue muy bueno. La comida me pareció de buen sabor. El boarding se puede hacer desde el lounge."
Cons: "El chreck in en el aeropuerto de IAD no me gustó. Abre a las 7:10 para el vuelo de las 11."
Cons: "Noticed that you made NO announcement that you were boarding the plane whatsoever both to London and on return. NONE"
Cons: "They had to reset the entertainment system multiple times"
Pros: "The entertainment and food were excellent."
Pros: "A lot of media content"
Cons: "driving to the plain by bus"
Pros: "The best air line in Europe"
Pros: "The service/ time schedule was correct/ the cleanliness/ the cabin crew were perfect"
Cons: "Nothing is bad as every detail from the flight was awesome"
Pros: "Excellent service"
Cons: "I am a vegetarian. I did forget to order vegetarian meal. When I said this at lunch time the response was "sorry, we do not have any extra vegetarian food." Not even attempting to see if they can substitute with any fruits, chocolates etc."
Pros: "Service with a smile and very professional. Love the quality of food and entertainment on board."
Cons: "Last minute changes of aircraft that suddenly make what one thought to be an aisle seat a middle seat! Very annoying."
Pros: "Helpful cabin crews"
Cons: "Interval between servings of meal is too long"
Cons: "They ran out of the chicken dish by the time they got back to me. And my seat didn't recline."
Pros: "Check-in counter staff"
Cons: "boarding process"
Cons: "hardly uses bridges when boarding. have to take shuttle an attendant only said 'oops' instead of an apology to me when she spilt some water on me accidentally. and they rarely look at you when saying goodbye while you unboard the plane you'd expect better even from a 'mediocre' airline"
Pros: "Flying crew very helpful extremely nice."
Cons: "They charge me $170.00 without telling me! Very upsetting . People who check us in not helpful at all ( especially managers)"
Pros: "Food and entertaiment. Crew was very good."
Cons: "No leg room for people 6 feet and taller."
Cons: "Baggage handlers poor. One of my bags was dented and the other had a buckle broken."
Pros: "The flight was very pleasant. I was traveling wit my 2-year old and they brought him a little Batman vs Superman bag with an inflatable airplane, airplane binoculars, and slap on watch. They also brought him an activity book. I thought this was a lovely touch that helped keep my child entertained on our long flight. Adults also received a goody bag with grippy socks, slippers, eye mask, lip balm, toothbrush with toothpaste, and ear plugs. It was a pleasant surprise."
Cons: "Someone was escorted off our plane when our flight landed for unknown reasons. This was the day after the terrorist attacks in Belgium at the airport and metro, and the crew asked the person being escorted off the plane if he had taken all of his bags. If this person was a terrorist, do you really think he would just tell you if he left a bag of explosives on board?"
Pros: "Everything, confort, food, crew,entertainment, excelente experience"
Cons: "A small delay arriving from Kuala Lumpur to Istanbul, we had to run for the transfer flight even though it was with the same airline"
Cons: "The service is slow and flight crew do not go out of their way to connect or provide extra service. In fact they"
Cons: "The food."
Pros: "Crew was great. Food was excellent."
Cons: "Boarding process. Everyone rushed in when the gate was opened. No sequential boarding."
Pros: "Great crew. Old plane. Late arrival. Great food."
Cons: "Business class seats are old."
Pros: "Superb service!"
Cons: "Install IFE, organize the boarding process. Blankets on given on request"
Pros: "Was very much on time, quick flight and boarding."
Cons: "Older plane, no entertainment but did have free wifi"
Pros: "Flight attendants were helpful in assisting older women and men going to/from the toilet back to their seats."
Pros: "crew is very cooperative"
Cons: "no comment"
Pros: "Despite a shortage of Flight Attendants on the Flight the ones that were working did an AWESOME Job serving the Passengers ."
Cons: "For the sake of the Flight Attendants more Of them to help."
Cons: "Outstanding flight to Hawaii."
Cons: "To check out baggage it was very long try to make it short"
Pros: "I loved the space in Business class. It was comfortable and great for sleeping."
Cons: "The movies in the entertainment system were boring and the food fell short of what I would expect from business class."
Pros: "Food is better than most economy boarding and friendly cabin crew service."
Cons: "The tv screens and navigation feels dated, and earphones are a bit combersome. Probably got an older plane though."
Pros: "Nice seats in business, good food, nice crew."
Cons: "Door closed ten minutes ahead of schedule yet had to wait on stand nearly half an hour to push back due to airport congestion. Arrived in HKG late at a remote stand and had to use stairs and be bussed to the terminal. I missed the last HKIA Express train to HK"
Pros: "comfort is alright"
Cons: "no entertainment not even music"
Pros: "3 meals, drinks, pillow, blanket, toothbrush, toothpaste and sleep mask were included. Staff was friendly and kind. Would definitely fly with them again."
Cons: "The lounge is awful."
Pros: "I was in a window seat for this flight with no one in between me and the man in the aisle. It was nice to have some space to spread out in."
Cons: "I am about 6 feet tall and the leg room was terrible. I was thankful that the person in front of me did not recline, other side their head would have been in my face."
Pros: "Cheap biz flight from ruh to mnl, non stop service"
Cons: "If ur in economy and westerner, seats are tiny. I went biz class and seats are old, food just ok, stewardesses just ok. Movies are Vina iPad mini and the headphones are the old foam style and you can’t hear the movie well. If u want to be pampered with champagne, great food, etc., go elsewhere. If u just want to get from point a to point b, this is the airline for you"
Pros: "They gave us a meal on a 2 and a half hour flight! Amazing service."
Cons: "It was a bit tight. Not much legroom."
Pros: "Nice staff"
Cons: "Literally every time I fly PAL there is some issue with delay. After boarding we stat on the plan for over an hour before we took off waiting for some other passengers. Also I was at the airport early and wanted to get on earlier flight they wanted to charge me $300 to get on a flight with many extra empty seats."
Pros: "Friendly filipino airport staff and PAL stewardess are friendly and accomodating"
Cons: "Very long que at HK immigration"
Pros: "Friendly crew. Nice plane. They fed us even though it was less than 2 hour flight."
Cons: "Delayed flight, late take off. Chicken nuggets I had we're bland."
Pros: "It's a Philippine Flag carrier. It's a privilege to patronize our own carrier."
Cons: "No hassles at all. Generally a smooth flight to HongKong."
Pros: "It was like most other flights ie it was fine. Above average overall."
Cons: "A big negative was the transit lounge in Manila. Between 2 Philippine Airline flights we had an 8 hour layover in the Manila transit lounge. Not impressed at all. There were about 4/5 staff but they sat outside the lounge & did nothing to control the passengers & keep them quiet /organised. The lounge was very crowded, very noisy & there was only water to drink & nothing to eat. For 8 hours! The very least should be to supply more seating & a facility where passengers can order coffee/tea & snacks. Also there was only 1 ladies toilet, so always occupied. The lounge Definately needs an urgent upgrade in facilities then I would consider flying Phillipine Aiines again."
Pros: "Crew was fine food mediocre"
Cons: "Leg room is real tight. Hardly any space to move. Compared to other airlines the A320-200 Philippine Airlines aircraft has been packed with way too many seats. Will not fly them again."
Pros: "Absolutely Nothing."
Cons: "They choose to serve beef curry on a flight from a Indian minority country. Surprise, 20 of us were stuck with it because that is all that was left... All that is left is beef, is that ok? Like we have a choice. Late as always too."
Pros: "The comfort of the cabin and the service from the crew was superb."
Pros: "Great staff very nice and enterianment system at each seat was very good."
Cons: "flight canceled"
Pros: "Ok movie selection - gave you iPads, which were somewhat glitchy, but eventually seemed to work. Crew was very accommodating."
Cons: "This airline has been terrible to deal with. Before departing, they cancelled one leg of our trip, then waited a full month to rebook (only after weekly, sometimes more often, calls from us). We actually weren't sure if the flight was actually rebooked until we arrived at the airport and were able to check in. The food on all the flights was terrible. Dealing with customer service on the ground at the Manila airport was also terrible - they just kept saying they had to ask someone else who had to ask someone else, then changed the subject and did the same thing with an unrelated question until we got so fed up we left. It took 40 minutes for a bus to come to transfer us from terminal 1 to 2."
Cons: "Check in at Kuala was a chaos. The agents were at a lost not knowing how to handle the family in front of me. It took them more than 30 minutes to handle just one family. I think there must be something wrong with the booking system. It took me 45 minutes to complete my check in."
Pros: "Most things went smoothly and the return leg arrived 20 minutes early"
Cons: "Late change of gate for opening leg"
Pros: "Crew, food n legroom"
Pros: "Good service"
Cons: "Little Delayed"
Cons: "Overall we had a good experience however we were not informed about change of departure time....so double check a day prior to your flight...."
Pros: "The crews are nice."
Cons: "The plane was shaking and gave me nauseas"
Pros: "got lucky and no one sat next to me. Boarding was fast"
Cons: "No Entertainment module, have to pay for Wifi"
Pros: "The crew was very helpful and friendly"
Cons: "Online check in and seating was not available so we had a hard time at the airport check in desk Flight was 1hr delayed"
Pros: "Courteous Staff altogether."
Cons: "Delays should have been posted earlier. Long lay-overs."
Pros: "The crews (all crews)"
Cons: "Can't watch the tv cause no earphone"
Pros: "The in flight meal was very. The cabin crew was friendly and gave good service."
Cons: "Legroom could have been better."
Pros: "Boarding formalities were smooth and flight departed in schedule. Crew were attentive and friendly. All in all, a pleasant flight."
Cons: "Very bad, delay 90 minutes"
Pros: "Nothing stood out"
Cons: "No entertainment, flight attendants not very friendly"
Pros: "Good service, but the food was HORABLE. !!"
Airlines flying from Kuala Lumpur Airport to Hong Kong have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Kuala Lumpur Airport to Hong Kong
Masks required on board, masks provided on flights from Kuala Lumpur Airport to Hong Kong
Social distancing seating
Middle seats unavailable to book on flights from Kuala Lumpur Airport to Hong Kong
Testing for antibodies, testing for symptoms for flights from Kuala Lumpur Airport to Hong Kong
Waiving of change fees. Search flexible flights from Kuala Lumpur Airport to Hong Kong