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Pros: "Smooth boarding"
Cons: "If they could serve a light snack would be good"

Cons: "Better movie selection. Better organized boarding in Frankfurt"

Pros: "Flexible seating due to only very few passengers. On time departure and arrival"

Pros: "What can I Say. It's Singapore Airlines"

Cons: "Left 45 minutes late though we boarded on time. Pretty bad for a 50 minute in the middle of the morning."

Pros: "When the seat folded down (business class) into a bed, it gave almost a twin size bed that was flat."
Cons: "Being in business class, I had expected the food to be better. Also, the red wines offered were only a sub selection of the ones in the menu."

Pros: "They were very generous with food and drinks. It was a pleasant flight."
Cons: "Our seats were uncomfortable. We did not like sitting on the front row three deep. We would have preferred the extra legroom seats we had on the 1st flight"

Pros: "Crew was attentive."
Cons: "The entertainment was rather limited."

Pros: "All Crew members was friendly seats i found comfortable."

Pros: "Crew , announcements were restful , not loud and blasting like some airlines"
Cons: "Nothing Singapore Airline is Super Lufthansa food lousy , late leaving Kuala Lumpur, missed our connection assigned to a later flight, running to catch rescheduled time and changed gate."

Pros: "Great crew But... Many wild children, loud babies. I was in seat with extra leg room so I had no space for my purse & carry on and had to store in overhead bin. After take off, I retrieved my purse & carry on to get my glasses and purse. The flight attendant gave my bin space away to someone..."
Cons: "See above... Who didn't upgrade their seat. My items had to go into bin 3 rows back. Very inconvenient & very difficult to retrieve after landing. I will never pay the additional fee for extra leg room again."

Cons: "Having a reservation on Alaska for the first leg of the trip would have been nice. They didn't expect us, we had no confirmation number that Alaska recognized so we were denied boarding. How much else could have gone wrong?"

Cons: "Reservation online"

Pros: "Although business was full, it was quiet. Cabin chief was very helpfull and professional."
Cons: "food choices are not bad. TV screens are super bad. Resoulition is almost from 90's era first flat screens! One stewardess had friends in business. a couple sitting one after another in window seats. She spent most of her time chatting with them, taking photos while we were trying to sleep."

Cons: "Very cramped. Worst leg of the journey"

Cons: "Excellent service"

Pros: "Everything from booking, online check-in, self printing of Boarding Pass, BIz Class lounge, Flight. Flight too short (KL to SG) for me to eat and enjoy the inflight entertainment."

Pros: "More space then previous flights. Attendants very pleasant and helpful."
Cons: "Ran out of the food choices by the time they reached me. Had to make do with what was left."

Pros: "They treated you like you were important and really took care of my every need"
Cons: "Getting on a cattle car to go to another terminal and then get in line again to go on the plane"

Pros: "All"
Cons: "Too much stop over"

Pros: "Consistency of high quality service. Beef goulash in economy was surprisingly good!"
Cons: "Impatient Caucasian passengers trying to squeeze past. Maybe put them further back next time! :-)"

Pros: "Spacious and clean"
Cons: "Crew wasn’t attentive. Brought wrong order, forgot order, walked by hurriedly and hit passengers. Empty sauce on the Tray- when asked said it was for presentation!"

Cons: "There was on flight attendance which I assume new. She was not able to manage to check with her colleagues whether there was still a food which I requested before giving me the answer. Also, to me little things like fold the cup holder before take off and landing is just a simple task to do without giving a lecture to the passenger when he or she might be tight up with kids."

Pros: "Amazing service!"
Cons: "N/a"

Pros: "Comfortable, full service through the night.."

Pros: "Service was great especially the food"

Pros: "Seats, crew"
Cons: "Nothing else other than above"

Pros: "More movies and TV than you can watch, incredible cabin team, low cost, I mean, what's not to like. American, are you listening?!?"
Cons: "I have to drive from DFW to IAH, I wish Singapore would take over from American and British Air at DFW, honestly Singapore is cheaper, better service, nicer ground and in flight teams. It's worth the extra drive to travel with people that actually care"

Pros: "Friendliness and efficiency of crew. Comfortable seats and in-flight entertainment."
Cons: "Not much. This airline is up there with the best."

Pros: "Even though the flight was just 45 mins, the crew were able to pop out a beverages round"
Cons: "Nothing to mention, all was good"

Pros: "Free seat next to me. Brilliant entertainment Very tasty food Excellent service"
Cons: "Nothing! Best daytime flight to europe! And home before midnight"

Pros: "Again very friendly and efficient service ."

Pros: "Very good service! Lots of flight attendants and they were kind the flight was long, but mostly smooth. The entertainment was good and there was a lot of it."
Cons: "The flight map was a mess. It either said we had 115 hours of flying time or 3.5 hours. Also, it showed the plane pointing in the opposite direction that we were flying in. A minor issue, but weird."

Cons: "Seats were bit hard without proper head rest.entertainment kiosk was not working."

Pros: "The hot towels twice during the flight was great"
Cons: "Really just the food"

Pros: "Very friendly crew & modern aircraft"

Pros: "The flight wasn't full so we had a spare seat between us, That made economy barely tolerable."
Cons: "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"

Pros: "Best serves ever will fly every time"

Cons: "They reschudle my flight beaucase I have anxiety. It's my birthday today. I'm suppose to be in China celebrating me and my grandma's birthday right now. Apparently anxiety is something that Singapore airline are very concerned about me, that needs a doctor note to prove that I'm okey to fly. poor coummcation skill and power play"

Pros: "Hard to find lounge for bclass users"

Pros: "Overall just a really great experience."
Cons: "Nothing negative to report."

Pros: "Crew is big on service and being true professionals. Always smiling and being attentive"
Cons: "AC works when wheels are up and engines kick in. So its stuffy whilst on the ground"

Cons: "good"

Pros: "Great food and plenty of movies. Friendly crew"

Pros: "Crew and entertainment"
Cons: "Very small seats. For full flights they should use the double deck aircrafts. They are much more comfortable. I paid an expensive fair for an old plane which was unfair"

Pros: "Overall, the Singapore Airlines team are always professional and friendly. They pay attention to every detail and try to make sure everyone is as comfortable as possible. One of my favorite things about this airline is that snack and juice are readily available throughout the entire flight without bothering the flight attendants, say in the middle of the night. This includes fresh fruit and juice, which in my book is a huge plus. Their bathrooms are always clean and include extra cosmetic amenities."
Cons: "Sometimes I feel like the cuisine is a bit too Asian and spicy. I had the fish curry and paid for it later in the flight in the bathroom, if you know what I mean. Also I was disappointed that I could not continue the same movie on this flight, as my previous flight, despite both flights being Singapore Air and using the KrisWorld entertainment system. I think the movies should be the same on each flight. However, the wide selection was great and I watched something else instead and really enjoyed the music selection."

Pros: "The service"
Cons: "The quality of the red wine"

Pros: "Service and Operation"
Cons: "The plane ... its old, in need of a new interior as things are falling off and dirty ... Flew business class and although the service makes up for the old aircraft, i think SQ can do so much better !!!"

Cons: "Older aircraft seats quite hard entertainment on last flight to Copenhagen entertainment was average."

"Seats weren’t clean. Screens need to wiped correctly."

Pros: "Finally the staggered deboarding. It feels like COVID has actually disciplined us passengers this time and kept us from behaving like unruly cattle once the plane halts."
Cons: "Initial confusion at boarding with paperwork and onward passage through Athens,GREECE. Once again the airport teams reached out to my colleagues and I ahead of time and managed to resolve to satisfaction. Perhaps reservation team can trigger a call to the passengers while they are still at home asking for the documentation validation electronically over a secured database.... just a thought. Again, being a part of the Experience and Innovation team, travel and tourism needs less human interaction, now more than ever. While we digitalized the obvious, the exceptions can remain humanized."

Pros: "attentive crew. comfortable seating. good food options"

Cons: "Food"

Pros: "Seat comfortable"

Cons: "Poor Flight and worst food and bad staff from Doha Airport. Worst food in qatar flight"

Cons: "Qatar’s food is great! Feels like five star dining. Attendants are helpful and friendly."

Pros: "To long lay over"
Cons: "Direct flight from South Africa to USA"

Pros: "Very courteous, friendly, professional flight crew and gate crew."
Cons: "Nothing to mention...very pleased"

Cons: "Internet connection from Doha wasn't there,"

Pros: "The crew was amazing and welcoming and warm."
Cons: "The toilets was not clean and the boarding delayed without any explanation"

Pros: "The supervisor has a good customer care and all the crew are so wonderful. I was so pleased. Thank you."

Cons: "Qatar Air! So refreshing to have good service just when I thought it was gone in this "modern" world..."

Pros: "Excellent-18 hour flight but Qatar really looks after you. Crew amazing and food is pretty good."

Cons: "Bad service for wheel chair. No wheel chair at Doha Airport! Need to walk."

Pros: "Great"
Cons: "Everything thing is fine"

Pros: "No delays"
Cons: "Improve your carry on lagguge policy. I was made to throw away some of my expensive clothes by the stuff to fit the weight, when it wasn't a problem when I was checking in ."

Cons: "Very poor meal for vegetarians on one flight (toasted veggies on a tiny round bun)."

Pros: "Staff, service,"
Cons: "Legroom, seat comfort, very long flight"

Pros: "aircraft A350 , food choices , Doha airport , Staff attitude and willingness to help ."

Pros: "On screen entertainment"
Cons: "Food options- they start serving from front when they reach behind of plane food options exhausted pls ask ground catering to provide more non veg food"

Pros: "The crew was FANTASTIC!! SO kind and helpful, and went out of their way the whole flight to assist us with anything and everything we needed! :)"

Pros: "On time Very convenient price compared to other airlines"

Pros: "Good leg space, friendly crew, excellent plane."
Cons: "This is for ALL airlines: It takes so long to get off the plane!"

Pros: "The insight service was good. Kind and welcoming attitude of the stewards are appreciated. There was no guile but genuine"
Cons: "Answers from the staff was felt by me from the time I checked in Dallas to Bangalore and back.I will travel again by Qatar airways only. Please buy the air India inc ."

Cons: "Same no in flight wifi"

Cons: "Everything was disappointing"

Pros: "Good amenity kit. Decent food offerings. Great range of alcoholic beverages"
Cons: "Business class crew were overstretched and inattentive. Had to find my own seat and flag crew down for hot towel."

Pros: "I freceuntly fly between the US and South Africa and only fly via Qatar Airways, and every experience thus far has been great. The food is good quality, friendly crew and I would recommend it to anyone."
Cons: "The sandwiches are a little dry and movie selection a little limited."

Pros: "I was actually impressed with the entertainment selection :)"
Cons: "The economy seats are just unfortunately not a place you can get comfortable enough to sleep. On 14 hour flights one hopes to sleep."

Pros: "Flight was on time and departed as scheduled. Flight was comfortable and seats were decent. Would have liked a little bigger seats and more legroom in the economy seats"
Cons: "Food was not up to par and seats could have been a bit bigger for the economy bracket."

Cons: "It's been more than 50 hours and I still haven't received both of my checked in luggage and I am getting no straightforward answer"

Pros: "The food was amazing. Thank you!"

Cons: "Poor communication about transfers. I also had to throw away 20 pounds of things or get charge $800"

Cons: "Norhing really"

Pros: "The plane was wel kept and crew was very pleasant. Food was good and service was best I have had in economy class."
Cons: "Only complaint is crew would wake you for very frequent snacks and meals . Minor deal. Crew was great"

Pros: "The food and service was great"
Cons: "The bathroom could be cleaner :)"

Pros: "One of the best flights in the past 5 years! 5 gold star service!"
Cons: "Wonderful friendly and helpful crew and check in staff. Excellent food and service. On time departure and arrival. Help with bags during the check in process."

Pros: "Everything was great except Food and service comfort of the plane Cleanliness was superior"
Cons: "One crew member was a pain if you wanted ice you got 3 cubes ask for more he would ignore you. He was rud and nasty. I mentioned to other crew members they say just his way. If that is his way maybe he need find new job."

Cons: "I had cancelled my flight with qatar airways due to the current political problems. My ticket was booked through the agent airfare.com. They have handled the issue terribly. To start with. They said that they have to charge me a $615 penalty on top of the $750 i had payed for the ticket for cancellation. They mentioned that ill be refunded my $750 from qatar as they got a waiver for me. I received $250 from qatar airways and nothing yet. Airfare's customer service staff is highly uncooperative and v rude"

Pros: "Website and in-flight service is quite good. Flights take-off and land on time. The crew is international and quite professional."
Cons: "Onboard entertainment system is not quite good. The touch screen is not responsive and the movie selection is not very good. This is where Emirates excels."

Pros: "Crew was fantastic! Food was above average."
Cons: "Qatar Airways needs to abandon its draconian policies and disconnected, overy segregated procedures. Also, an allegedly five-star airline needs to upgrade aircraft which would make FlyDubai blush. No entertainment guys? Really?"

Pros: "Great flight"

Pros: "Very good connection, big entertainment selection."
Cons: "The crew and the service wasn't the best. A bit slow, and unfriendly. Not what I expected! It's been very cold."

Cons: "Take off delayed. Plane had air conditioning problems."

Pros: "I was given great service by a Nadine in Detroit with JetBlue. She was very calm and helpful with me getting a baggage claim."
Cons: "My bag wasn't transferred to the next plane in Boston so I couldn't get my bags when I got off the plane. I wish someone would have told me because j waited in Detroit for about 1 hour for my bags without any mention of bags that didn't transfer."

Pros: "Plenty of entertainment variety."
Cons: "Not enough leg and elbow room. For a flight this long, seats should be a little more comfortable."

Pros: "The Qatar crew is polite, caring, and responds to all needs re: food, drink, and proper seating. Meals were hearty. The in-flight entertainment from JFK to DOH was wonderful!"
Cons: "In-flight entertainment from DOH- DAC didn't work. Chaotic on boarding."

Pros: "Staff were friendly and helpful"
Cons: "It would be great to have just a little more seating room"

Pros: "Not much. Flight was on time, the plane was clean, crew were decent."
Cons: "Boarding was a nightmare. They allowed too many people with 4-5 carry ons on board, and gate checking extra bags took forever, keeping the rest of us rule abiding flyers waiting in line."

Cons: "-Seat comfort - stingy with morning coffee -terrible departing plane"

Pros: "Entertainment always the best!!! The spacious seat and quick check in system"
Cons: "The crew can improve by more attentive and Mayb more staffs. The flight is full, they quite busy. But General is good. The food can be better options"

Pros: "Double seat on economy class upper deck"

Cons: "Flew airbus 380 all the way and it was super comfortable!"

Pros: "Entertainment was awesome. Lots of new movies"
Cons: "Flight was 1 hr delay and we missed our connection flight. That was the most frustrating from the trip. Crew and aircraft was okay nothing special like I expected."

Pros: "Fabulous flight and trip to Australia"

Pros: "I like the food, history, and the people contributing to make this country so beautiful."
Cons: "I wasn’t be able to experience everything in one trip so I have to go back again to fully live the history there."

Pros: "My first flight with Emirates. Excellent all round"
Cons: "Nothing"

Cons: "Food was pretty bad."

Pros: "Smooth flight, courteous staff"

Cons: "I don't need to be forced to look at advertisement of Dubai airport and then Dubai itself right before landing, when I have 10 minutes of movie left"

Pros: "The food and the entertainment was great! Very comfortable seats."
Cons: "The cuatomer service at checkin was rude and the gate staff in dubai was also very rude i will never fly with them again."

Pros: "Good leg room and good service. Food decent and 380 has very good stable flight even with occcasional turbulence"
Cons: "Cannot think of anything I dint like"

Pros: "The AIC technology"
Cons: "We was late in departure Very baD crew Very small meals its like a snack I thought Emirates airline is the best but i changed my mind !!! Sadly"

Pros: "The staff was excellent"
Cons: "The wet bun for a snack was terrible."

Cons: "Emirates chairs couldn't decline recline"

Pros: "The flight from Johannesburg to Dubai on an Airbus A380 was the best , the return was on the 777ER it's a bit older avoid it if you can, I prefer the a380 it's roomy, more comfortable and modern, the food was good, the cabin crew very helpful and friendly and both flights were on time. I'll be flying only Emirates from now on"
Cons: "Just the coffee was terrible lol,"

Pros: "The food, crew and comfort were as good as can be on a 14 hour flight."

Pros: "www.Web.HR"

Pros: "Very clean. New fixtures nice screen"

Pros: "It would be useful if Emirates would allow us to reserve the adjoining seat of the 3 (on less than full flights) so that we can have the extra space."

Cons: "I didn't like the food after I hate the fish with rice I got sick sweating cold!!terrible experience!!"

Pros: "5000 channels. Entire Alien movie series :) Also food was excellent."

Cons: "Booked an aisle seat in early April. Emirates reassigned me a middle seat, this on a 13.25 hour flight! Refused to rebook me back to original even though I showed them my original booking. Never Emirates again! Ever."

Pros: "It felt comfortable."

Pros: "Excellent service"

Cons: "Service was not as good."

Pros: "Easy, comfortable, no issues!"

Pros: "Cleanliness, customer service, rapidness"
Cons: "Entertainment was a little outdated"

Cons: "We couldn't take a flight for many reasons my wife she's pregnant and not allow to take a flight ,Your company didn't help us for changing our flight this moment so we lost our flight ,our trip,our money Thank you KAYAK"

Cons: "Waiting for 4 hours for boarding due to silly mistake of agent for booking my ticket with wrong spelling & keep me on hold for hours & hours. will never recommend such site to others."

Pros: "The food and entertainment were good and the seats were relatively comfortable. And they provide headphones but..."
Cons: "The crew didn't warn us that they would be collecting the Emirates provided headphones during their final "prepare for landing" check of the cabin... so I was near the end of a movie and sans headphones! WTF? And because the fasten seat belt sign was on in preparation for landing, I couldn't fish through my carry on in the overhead compartment to find the ones I'd brought. Thats SUPER sh*tty to your customers. Just not ok!"

Pros: "Everything was excellent. Emirates is a quality airway."

Cons: "The food was very poor, the service was not as good as before. For example they didnt provide earplug and sleeping beauty and they served the breakfast too early, so it was not enough time to sleep. After the breakfast there was still plenty of time around 1,5-2 hours. I think with the departure time at 03.00 a.m. the airline try to save one foood just after the departure. The asian noodle what they provided upon request, was not sufficiant neither fit to the rank of the airline."

Pros: "This is my first flight out of Nairobi (have made 8-10 others) for which the airline boarded using anything other than a division between first & economy classes. Emirates boarded economy passengers using zones (A-F), which was more orderly."

Pros: "Very good we appreciate good service and good food"

Pros: "The food was great. Flight attendants were nice and polite."
Cons: "Flight 123 Dubai-Istanbul was cancelled due to weather conditions in Istanbul. Emirates put us on a new flight, we were waiting in queu for 30 min, and my queu wouldn't move because of one passenger. I asked the person in charge, if it will take another 30 min, I should go to another queu (because the other two queus already finished with lines up longer. ) the guy said nothing. I was next in line and when my turn arrived, I asked for a similar seat or something at the window, he give me an angry look and give me seat 50B on EK121. That is the last seat next to the toilet. I adked him to change and give me somthing else because I have medical condition and easily get nauseau if I sit toward e end, he said, that is it ma'am. I repeated to him my request and medical conditon, he turned his face away and said next person in line! There were at least 50 more passengers booked after me and 50 more seats available, he intentioanlly gave me the seat I asked not to be given just because while standing in line I asked him, why the line up hadnt moved an inch in 30 minutes. This is a very un professional behaviour and unacceptable behaviou. I had never before had such uncomfortabel flight in my life. I had nauseau during the whole flight!"

Pros: "Everything"

Cons: "The crew wasn't as attentive to me as they were to the gentlemen on the plane. Felt a ignored quite a bit."

Pros: "On that route the plane can be quite empty on the Melbourne-Singapore leg, meaning lots of space to sleep in coach."
Cons: "Food served very fast (I barely had my first bite that they came with coffee and tea and never seen again). Quality of the food was ok."

Pros: "Emirates flight and on flight services were Superb!"
Cons: "Bought tickets on Malaysian Airlines quota/allocation but was turned away by Malaysian Airlines counter becausw its operated by Emirates. Im a silver card holder on Oneworld ao I wanted to have less queue by using Silver card privileges at Malaysian Airlines counter but was not accepted. Had to go onlong queue at Emirates in KLIA but it was fast."

Pros: "Overall experience was good"
Cons: "Up grade with new movies. When I was booking the flight I choose my seats. But they at the airport they change the seating and separate the family."

Cons: "It took 90 minutes in the line to check our luggage despite checking in on line. There were lots of Emirates personnel but only few at the counters, others were mingling among the passengers and being useful."

Cons: "Despite ordering a vegetarian Oriental meal, I was given a meat dish in my meal!"

Cons: "The flight was little crowded but over all it was OK the food service was late and meal was delivered one hour late"

Pros: "Service has become repulsive and terrible that a frequent traveling in Emirates like me for past 15 years is considering to find an alternative."
Cons: "Service, the interior and almost everything is poorly managed. The inflight after ringing the call bell for 10 minutes, was disgruntled to attend to us, literally screamed at us saying she was busy in the back and we need to be patient. She took an additional 10 minutes to bring us some water. Her attitude was inexcusable and offensive. I have been a loyal flyer making at least 2 travels in a year with Emirates and I'm ready to switch now."

Pros: "Tasty food, good selection of movies, very comfortable, and clean."
Cons: "Rude flight attendant who had a friend in the section and would talk loudly to her during sleep times."

Pros: "Horrible customer service on the telephone line."
Cons: "Terrible customer service and no pity that jfk had 40 canceled flights coming in that day."

Pros: "From Los Angeles to Dubai there was Airbus A380 and that was amazing with a lot of fun available like free wifi hundreds of movies etc"
Cons: "I like rvery thing so I can't say any thing every thing was good"

Pros: "Watched the entire Mike Tyson Mysteries box set."
Cons: "The ending of the Steve Jobs movie was a little pat."

Cons: "Thanx ;)"

Pros: "The crew was not amazing, it was okay The cabin was clean. Food was dog food. The seat was uncomfortable but no different from other airplanes of other airlines. Entertainment (if the selection of senseless movies could be called that) was okay to boring."
Cons: "For the price, overall conditions could be better, at least the food and drink could be better."

Cons: "At the Istanbul airport an item was taken from me for no reason. No regulation was shown for that item to be taken. I wasn’t comfortable with the way I was treated at the airport. The flight was very good"

Pros: "Nice flight"
Cons: "The food"

Pros: "The flight went very smooth including boarding, transferring at Istanbul. The infotainment system was helpful in a way that you could see the real time camera feed of the ground and runway."
Cons: "Fewer passengers on board. I know it’s about profits and financial feasibility, however listening to a prerecorded message about 1.5 social distancing while being boarded 20 cm from 2 passengers undermines the whole thing, isn’t it?"

Pros: "Yes"
Cons: "Was perfect"

Pros: "Fooodddddd"

Cons: "I've been traveling for quite some time but it's the first time that I've got sandwiches inboard from start to end on a 16 hours flight. Turkish airlines what were you thinking about? Feeding people sandwiches and water during an 11 hours flight from Miami to Istanbul, are you guys serious?"

Pros: "friendly staff"
Cons: "encouraging passengers to do more social distancing at gates"

Pros: "Great service! Very safe flight!"
Cons: "Warmer food, maybe... but safety was great."

Pros: "amazing"
Cons: "nothing"

Pros: "Was perfect"

Pros: "Nothing."
Cons: "This was the worst airline I have flown with. I booked my tickets last minute, it was for me and my 4 month old son. I had 3 suitcases a stroller and 2 carryons. I had paid for the suitcases, but because I was traveling alone I went there with my husband and he politely asked if they could please take the carryons on the plane because she can’t carry everything by herself. The manager came out and said that we have to pay. I said I already paid extra for my suitcases please help us because my wife is carrying our son, the diaper bag and 2 carryons. He was rude stating that we have to pay each carryon. We didn’t have the extra money and my wife took everything with her. If that’s how Turkish Airline treats their customers, they shouldn’t be operating. It was the last time I use this airline. No dignity or humanity, it’s all only about the money. And when I took the stroller with my son. They made me package the stroller by myself looking that I had my son on me crying and when I asked for help they said that they can’t help me... unbelievable... they see me with 2 carryons a stroller and a baby and they can’t help me."

Pros: "The food and the entertainment"
Cons: "Boarding was late and they change the number of the gate without telling the passengers. The seats were uncomfortable."

Pros: "Great helpful staff, nice cabin layout with lots of space to sleep, excellent food, free internet, Live TV - what else could you ask for."
Cons: "There was nothing really to dislike here."

Pros: "I love the food❤️"
Cons: "2 hours delayed"

Pros: "I loved the customer service and the staff are ever so friendly. Always smiling and making sure we are ok. Polite and helpful."

Pros: "Crew was very kind"
Cons: "Food was terrible. Far from what usually TK is expected to offer on an short international flight"

Pros: "Food"
Cons: "Movies are not very new, i was asked to clear security again at istanbul gate after going to bathroom but i guess that makes me feel safe even though was inconvenient"

Pros: "The food was quite good"
Cons: "The new type of aircraft - less room between seats, entertainment system was poor, online check in didn't work, when I got to the airport I was sent away for an hour - was unable to get my prefered seat (window) by the time I had returned."

Pros: "Infinitely superior to BA on the London to Istanbul route , in economy but especially so in business. Great entertainment whilst BA have non. Also full service meals in economy whereas BA make you pay on boatd"

Pros: "Overall it was ok. I enjoyed the leg space."
Cons: "I suppose it's just a matter of different manners"

Pros: "kayak was poop for help for me."
Cons: "The flight from BTV to JKF was cancelled day of departure, within a mere 4 hours of take-off. I only received an email.... This, in turn, caused a domino effect for the remainder of my flights and travel plans. I had to PURCHASE brand new tickets and go through a refunding debacle, not through Kayak but another third party whom actually held the tickets. FIASCO is the word! Kayak did not even recognize the cancellation and continued to try and check me in to flights i was not on. Such a headache.. I will not be using this service in the future"

Pros: "The flight was on time"
Cons: "The boarding process was not orderly"

Pros: "Excellent customer service, crew always helpful and glad to please."
Cons: "Atatürk airport link too confusing and decreased my flight experience"

Pros: "Excellent service by good mood personal and cabine crew. I enjoyed the short flight."

Cons: "The 2 flights were delayed, I went to my work late Both bags were broken"

Pros: "The food is great and so is the entertainment system."
Cons: "Unfortunately the aircon didn't work properly before takeoff in Singapore. The plane only cooled down when it was in the air."

Cons: "I had my flight from London to Istanbul delayed and because I had connection flight in Istanbul to Russia they had to change my flight for the next day . That ruined my whole holidays and I had to go all the way home from Gatwick airport and next morning going again to Heathrow airport. No transfer or taxi was provided and No single apology from the staff or company . Very disappointed with Turkish airlines !"

Pros: "The counter in Kuwait was very kindly with my because I have disabled boy"
Cons: "The passport office was very rood with us as we famliy not allowed us to pass and he just allowed the disabled boy with other one only"

Pros: "Short flight-everything fine. Great plane."
Cons: "Having to pay for internet if you want to use it. The way Israelis queue at the airport, leaving no room between you and them...too much pressure. Strange 'breakfast"."

Pros: "Comfort"
Cons: "They lost one of our bags."

Pros: "I was upgraded to buisnes class :)"
Cons: "Every thing was ok"

Pros: "Start from online checking, baggage dropped and boarding flight is a hidden tradition of high class hospitality experience. My first time ever to use Turkish airlines succeeded my expectations. food is great, the onboard seat is comfortable and the crews they're wonderful."
Cons: "Quietness and simplicity looks of high quality of crews presentation is a high class professional experience."

Pros: "Crew members were nice People were good at check in as well"
Cons: "It was ok but room to improve everywhere It's matter of process where it may help to choose international standards rather than follow ones preferences"

Pros: "My above score should be 5 stars in all categories. They were running a special price on business class upgrades. It was fabulous: food great, service attentive, and seat that totally reclined to bed. I slept over 8 hours."
Cons: "I could not change the stars above."

Pros: "Entertainment System, Food"
Cons: "Leg Space, Airplane Space, Staff, 1 Hour Delay for no reason"

Cons: "They had to reset the entertainment system multiple times"

Pros: "Everything, it's just straightforward and good, the only thing I don't like it's no direct flights from my local airport, but if I have to go via Istanbul then Turkish airlines it's my preferred carrier."

Cons: "I asked the website to change the destination. The reply came 12 hours before the flight. I couldn't wait so i took another flight and paid for another ticket."

Cons: "They lost my luggage"

Pros: "فى رحلة الذهاب فقدنا شنطة وكان الفطور جدا ضعيف لأ يلق بطيران وصلنا مطار اسطنبول تعامل سيئ جدا من الموظفين. هناك مشكلة في الدولة صحيح لاكن تعامل جدا سيء"

Pros: "The boarding was quickly. The crew very kindly"
Cons: "The seat are small. The food has a lot of salt and bread."

Pros: "Helpful cabin crews"
Cons: "Interval between servings of meal is too long"

Pros: "Check-in counter staff"
Cons: "boarding process"

Cons: "Baggage handlers poor. One of my bags was dented and the other had a buckle broken."

Pros: "Everything, confort, food, crew,entertainment, excelente experience"
Cons: "A small delay arriving from Kuala Lumpur to Istanbul, we had to run for the transfer flight even though it was with the same airline"

Pros: "Tv and food also attendants"
Cons: "Nothing special"

Pros: "Everything apart from the un-explained wait in the boarding region."
Cons: "We stood at the boarding gate for nearly an hour....otherwise no complaints."

Pros: "Comfortable cabin temperature, food was great."
Cons: "Not sure whether it was because my flight was short haul, but the plane didn't have in-seat entertainment system (i.e. TV screen for movie watching). The first half of my journey was delayed by 1.5 hours, which meant that I had to rush from the gate I landed in (after the lengthy airport bus ride from the plane to the gate) to my departure gate for my connecting flight, which was already on final call. I found out after my journey that TK is apparently notorious for its flight delays."

Pros: "Comfort"
Cons: "Internet"

Cons: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."

Cons: "Boarding was crazy. Could not everyone in the gate area."

Pros: "Fantastic gate agents!"
Cons: "The food was terrible."

Pros: "Crew was great, very responsive and hospitable!"
Cons: "more lunch choices, especially choices without dairy products."

Cons: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."

Pros: "The seat was a little uncomfortable but the crew were amazing."

Pros: "the drinks"
Cons: "seat reservation. having to pay for luggage...."

Pros: "Service is awesome. Food is great."
Cons: "People with short connection are affected by the 15 to 25 minutes delay."

Pros: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Cons: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."

Cons: "They left my bag off the plane. Ridiculous."

Pros: "Crew was nice and friendly"
Cons: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."

Cons: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."

Pros: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Cons: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."

Pros: "Friendly staff"
Cons: "Security check at gate; No priority"

Cons: "The flight was cancelled and had to be rerouted on United Airlines."

Cons: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."

Pros: "Best airline in the business quick efficient and outstanding service What else can you say"

Cons: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."

Pros: "Gaps between seats are very narrow."
Cons: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Pros: "MCR airport Mert & Greet parking was smooth and efficient."
Cons: "Flight was delayed 2 hours due to bad weather. Additional baggage payment to Air Baltic did not show up on the KLM system and we had to pay again. Nowhere to address this with Air Baltic even in Tallin. Handlers seem uninterested and refer us to ‘the website to address the issue.....’"

Pros: "Nice people and good service"
Cons: "Not much"

Pros: "The flight was perfect! Great food,movies and I even got to sleep !"
Cons: "All was well!"

Pros: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Pros: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"

Pros: "Wifi on Board"
Cons: "Nothing"

Pros: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Cons: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."

Pros: "Good services!"

Pros: "Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”)."
Cons: "About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course)."

Cons: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."

Pros: "Nice flight, nice crew, and a nice experience."

Cons: "The streaming service didn’t work"

Pros: "Service, technology"
Cons: "Could not print by boarding card and was not allowed to board in Amsterdam"

Pros: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Cons: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"

Pros: "Excellent very good"
Cons: "Everting so good ex"

Pros: "Airlines issue"
Cons: "Profiling certain customers"

Pros: "My bagage broke"
Cons: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"

Cons: "Tiny old cramped plane."

Pros: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"

Cons: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."

Cons: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

Pros: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Cons: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Pros: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Cons: "Nothing! It was all great!"

Pros: "The crew were really helpful since I am a short person in putting my luggage away in the overhead compartment and attentive to everyone's needs. I am a fussy eater and don't really like airplane food but the food was actually really nice. We was given plenty of snacks and drinks in between meals as well. There was plenty of programmes to choose from to keep me entertained."
Cons: "The seats in economy were a little too small for a 12 hour flight"

Pros: "Flight was efficient enough and staff were friendly."
Cons: "It was delayed quite a bit and more on-time updates would have been appeciated."

Pros: "Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane."
Cons: "What is there not to like about KLM? I cannot find anything."

Pros: "Everytime she passed she was hitting me or I had to hold my drink so that she wouldn't knock it off"

Pros: "Speed, crew, and reliability."
Cons: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

Pros: "Atmosphere, crew were very professional and friendly"
Cons: "Seats were a little too narrow, and quite uncomfortable when a broad shouldered person is sitting next to you"

Pros: "Great smooth flight staff was pleasant and the overall experience was fantastic."