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Pros: Because of my Platinum status with Delta the gate agent changed our seats to more legroom in exit row

Cons: We’re used to entertainment in seat like delta

Pros: The seats were roomy and comfortable. For airline food, it was actually pretty tasty. The in-flight entertainment was very good. I wish Vietnam Air was available in the States!

Pros: Crew were great. Seating was comfortable.

Cons: Boarding seems a bit of a crazy process.

Cons: Food

Pros: On time service and crew service

Cons: Improvement to entertainment and food selection

Pros: seat uncomfortable, food wasn't good

Cons: armrest seats should moveable for a child can lay down during 11hrs45' fly. Terrible experience! My seat number was 53A,B, and C wasn't moveable, boeing 777

Pros: Short flight, comfortable schedule

Cons: I did not get a comfortable seat

Pros: Crew was accommodating, seat space for economy was generous and comfortable for a 2hr flight.

Cons: Luggage allowance for economy is only one check-in bag, as opposed to most airlines these days, which give two check-in bags. For the price paid (almost $300) for a return trip to Yangon from HCMC, this is expensive -- and I booked over a month in advance. Should be offering more leverage.

Pros: Plane is good

Cons: Delay 2x poor

Pros: The flight attendants were wonderful and the business class seats were very spacious and comfortable.

Pros: no-nonsense, plain flight, what else would a frequent flyer wish?

Pros: Yes

Pros: Because of my Platinum status with Delta the gate agent changed our seats to more legroom in exit row

Cons: We’re used to entertainment in seat like delta

Pros: The fact that it was an over night flight.

Cons: 1) The service was terrible terrible. 2) food was extremely poor. You cannot offer *only* pork and fish. 3) Bad entertainment system. Namely no movie descriptions, bad infotainment system navigation. Poor subtitle choice.

Cons: Very little. Just a great flight .

Cons: Excellent service over all.

Cons: Allowing the boarding of business class passengers before economy class passengers.

Pros: The flight was short but comfortable. The flight also included lunch service that was also good. Overall, good value for money.

Cons: Excellent service over all.

Pros: Vietnam airlines stands out in SE Asian carriers. Great service and planes leaving and arriving on time.

Cons: Keep up great service standards

Pros: Check in was efficient. I like that they have generous carry on policy. No checked bag fees. Boarding was quick and easy.

Cons: If a flight is delayed, they could inform us.

Pros: Yes

Pros: seat uncomfortable, food wasn't good

Cons: armrest seats should moveable for a child can lay down during 11hrs45' fly. Terrible experience! My seat number was 53A,B, and C wasn't moveable, boeing 777

Pros: Friendly crew. Short flight, very efficient

Pros: Crew

Cons: Slow check-in not very comfortable seats and food was awful.

Cons: Plane felt like it was in poor condition. The brakes squealed loudly, the panels vibrated during take off and landing.

Pros: The seats were roomy and comfortable. For airline food, it was actually pretty tasty. The in-flight entertainment was very good. I wish Vietnam Air was available in the States!

Pros: The Hanoi airport was great. Had hand sanitization centers and medical staff to monitor people during this corona virus outbreak. The plane was very nice and clean and they did not pass out blankets due to the virus. The crew was very nice and attentive.

Pros: The flight was short but comfortable. The flight also included lunch service that was also good. Overall, good value for money.

Pros: Didn’t seem perfectly organized at all times. But they did a good job regardless.

Pros: Crew

Cons: Slow check-in not very comfortable seats and food was awful.

Cons: Food

Pros: Got a good seat (aisle in exit row--I'm 6'2") without asking for anything special. Adequate meal even though the flight was only 2.5 hours.

Cons: I could not check in online.

Pros: The Hanoi airport was great. Had hand sanitization centers and medical staff to monitor people during this corona virus outbreak. The plane was very nice and clean and they did not pass out blankets due to the virus. The crew was very nice and attentive.

Cons: Departing on time, boarding more organized fashion.

Cons: Got me there, no worries.

Cons: Food

Pros: Food was the only good part

Cons: The crew was rude, no blankets, no entertainment. Overall was not good

Pros: Yes

Pros: Short flight, comfortable schedule

Cons: I did not get a comfortable seat

Pros: This plane is in much better shape than the last one.

Cons: Flight delays seem to be a common thing with VN airlines

Pros: The Hanoi airport was great. Had hand sanitization centers and medical staff to monitor people during this corona virus outbreak. The plane was very nice and clean and they did not pass out blankets due to the virus. The crew was very nice and attentive.

Pros: Crew were great. Seating was comfortable.

Cons: Boarding seems a bit of a crazy process.

Cons: Chose emergency exit on Cathay 777-300. Terrible.. was squished like a sardine! And I was in window seat... was not even able to eat! Worst economy class I have been in years!!! Never again....

Pros: yes

Cons: food

Pros: Customer service is amazing!

Cons: Keep up the great work!

Pros: The crew went above and beyond the meet my needs. I requested the Cathay draft beer Betsy which wasn't loaded, unfortunately, but the crew managed to find one in economy.

Cons: It was annoying the entertainment content on the A350 and 777-300ER were slightly different. I was watching a show but could not finish it.

Cons: Economy seating is extremely narrow!

Pros: The seat is comfortable.

Pros: Great crew

Cons: N/A

Pros: The crew is not so amazing and the food is not so good.They only serve pork and sea food..i don't eat those food for my religion and i asked for another food anything as long as i had something for im starving, for they never had another food to give? You mean i cannot have food while boarding the plane? Im starving and they don't gibe us any food to eat even if i asked them if theres anything . And that is a total not agreeable we are 3 people riding the plane myself and my kids and we did not have anything to eat. The crew is rude when I asked something instead of looking for another food is theres any. I paid for my flight including the food and i was not able to eat.

Cons: Crew serving food should be nice and make sure that all passengers have food to eat especially if one, two or three or more doesn't eat pork and shrimp..if only i could i could transfer plane at that moment i will do it. Hope they will not feel the way i feel i was starving the whole flight..

Pros: The seats were roomy and comfortable. For airline food, it was actually pretty tasty. The in-flight entertainment was very good. I wish Vietnam Air was available in the States!

Pros: The flights left and arrived on time.

Cons: When connecting from a domestic flight to an international flight in Hanoi they do not check your bags to the final destination. They also do not inform you that you have to change terminals when arriving in Hanoi. I barely made the connection because of these two issues.

Pros: Crew was accommodating, seat space for economy was generous and comfortable for a 2hr flight.

Cons: Luggage allowance for economy is only one check-in bag, as opposed to most airlines these days, which give two check-in bags. For the price paid (almost $300) for a return trip to Yangon from HCMC, this is expensive -- and I booked over a month in advance. Should be offering more leverage.

Pros: Yes

Cons: Very little. Just a great flight .

Pros: The flights left and arrived on time.

Cons: When connecting from a domestic flight to an international flight in Hanoi they do not check your bags to the final destination. They also do not inform you that you have to change terminals when arriving in Hanoi. I barely made the connection because of these two issues.

Pros: The fact that it was an over night flight.

Cons: 1) The service was terrible terrible. 2) food was extremely poor. You cannot offer *only* pork and fish. 3) Bad entertainment system. Namely no movie descriptions, bad infotainment system navigation. Poor subtitle choice.

Pros: I love flying on Vietnam Airlines Clean planes Crew always friendly and helpful