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their marketing indicates better boarding privileges for boarding but was forced to queue as per other passengers

Nothing

Overpriced luggage uncomfortable seats no entertainment not even the radio,food is terrible airplane smells terrible

Everything else.

Check-in crew was extremely slow and clueless about what thet were doing. Little to no sense of urgency at all, made a few mistakes, many customers had to come back and get them fixed. One man was on the verge of tears because he was about to miss his flight. The employee even asked me for my visa for my arrival in Kuala Lumpur, for which none was required. When he realised his mistake, he seemed all the more confused. All in all, I have waited one hour in a line with five people ahead of me.

The food (which you buy) is good and there is quite a lot on offer. Staff are very nice. But quite slow.

Small seats- little room. No direct air conditioning. No entertainment unless pre-booked. Would be good if you could buy on flight.

Extra leg room in the emergency row. Plane was not packed with people so easy on and off. This was a flight from HCMC to Hong Kong And we were then going to get our bags in HKG and recheck them to SFO. BUT since Vietnam air and Cathay are connected we were able to check our bags all the way to SFO!!'

Food was average

On time, clean, nice staff.

Being stuck in a middle seat and not being served enough water. Attendants not very friendly

service was great

Plane is a bit old

Service is good

The middle seats were seperated, so I had my own arm rests

crews have good attitude

flight from kuala lumpur to narita is not for mobility impaired person, one has to take a flight of stair down to tarmac then board a bus, then on to the airport itself.

Everything

The food quality was slightly lower than that on the outboud flight. I ordered Hindu Meal.

staff were really nice. the lounge kinda sucks but at least it exists.

no wifi, connection in manila airport. manila airport is the worst experience in the world. limited wifi to 2 hours. one of the staff in the lounge kept touching me and making weird eye and lip guestures at me and felt really uncomfortable. i complained to the ground staff.

Excellent

I need more legroom.

The friendly hospitality

The food

Nonstop route, and entertainment.

Very friendly crew & modern aircraft

Awesome comfort, infotainment, service and food. Was amazed at the value for an economy flight - much better than BA & United in every way.

Comfy chairs and good food on Singapore Airlines.

Some of the male crew didn't do anything, the females did all the interactive work in serving and helping the disabled as far as I could see.

I reserved a window seat on this site but was given a middle row instead when I checked in.

Food is always the same - soggy noodles and chicken or bland spaghetti and wilted veg with soggy fish. Seats cramped. Wasn't informed of gate change until 30 minutes later. Crew efficient but a little lacking in hospitality department.

The plane was nice and new. Very smooth flight.

Toilets could have been cleaned more frequently.

When they served satay they didn't ask which I prefer beef satay or chicken one even they asked it to other passengers. After finishing the dinner they took forever to clear a napkin so I couldn't find dinner was finished or not. It was midnight so I wanted to sleep as soon as dinner was finished. When boarding they do security check. It's OK. But why don't they use business class gate even there was the one?

Bags didn't arrive at the destination

I would like to have a vegetarion menu option

I called prior to my flight and they told me due to long layover I would be provided with a hotel- usually the Hyatt, when I arrived they told me usually but not in my case. 18 hrs layover- no food or anything provided. Never again

Everything!!

Planes r great service is good

We did not like the food but they did give us other tray when we told them we don't like the smelly fish

I enjoy flying Korean Air. I get great deals with great service and accommodation.

It was a late direct flight from Bali to Seoul. The flight was for a 0120 departure, and about 7 hours long. For the flight being a very late departure and both locations being around the same timezone (1 hour difference) I feel as if the lights were left on for too long, over an hour after departure, and then turned on too early, 2 hours prior to landing. Too improve comfort I would suggest to begin service upon takeoff and turning the lights off immediately after, and turning them on an hour before landing to conduct service. Better yet, if possible, conduct service with the lights off and individuals that require additional lighting may use their individual light. I believe, and witnessed in my area, a majority of personnel that just wanted to sleep during these flight hours.

Flight attendants were rude, pull earphones right out of socket without a word. Terrible manners

Flight was cheap, on time, and uneventful. Entertainment options were decent.

Both our outbound and inbound flights were rescheduled, causing us to lose 2 full days of our 12-day vacation. Because we booked through vayama, we couldn't manage the booking on the CEAIR website or take advantage of the free layover hotel. My partner and I were seated separately.

Good space, good food, good entertainment!

Waiting hours is too long, There's a kid who kept on kicking my seat. The space from each seat is too close

The staff

The food is good. The seats for regular economy are a bit more spacious. They also have some deal with fast food restaurants, Mos Burger and Yoshinoya so sometimes you can get their air version of the fast-food meals. I had Yoshinoya and it was pretty good. The entertainment was okay, the only 2 things I wanted to watch was John Wick 2 and Guardians of the Galaxy 2, but the movies change every month so it was probably a bad batch. Also free toothbrushes and toothpaste available on the plane and a self service snack area. Overall it was great.

Everything

more movie options!

I was very impressed with the courtesy and efficiency of the pilots and crew. Staff were very helpful and polite. A very good experience overall.

The stewardess making announcements overhead on the PA system speak very softly and can be very difficult to hear and understand in addition to their accent. I know the safety cards are available for that info but the "in-flight" announcements are the ones that I worry I'm missing important information due to my misunderstanding.

The crews are not doing enough to help with the many kids crying incident.

No entertainment. For a 7h flight this is a slight disappointment. Food not included. I'd prefer to pay for it upfront when paying for the ticket or have it included in the price than pay for t in the airplane.

their marketing indicates better boarding privileges for boarding but was forced to queue as per other passengers

Price

Not much comfort, no free food, although cheap.

Great service

plane a little old

the seats are too small for an overnight trip. I would have preferred to be charged more and have more comfortable seating for such a flight. All else was satisfactory.

The crew was very attentive and nice

The seats are very close together. It's hard to get comfortable

Extra leg room in the emergency row. Plane was not packed with people so easy on and off. This was a flight from HCMC to Hong Kong And we were then going to get our bags in HKG and recheck them to SFO. BUT since Vietnam air and Cathay are connected we were able to check our bags all the way to SFO!!'

Food was average

No entertainment. For a 7h flight this is a slight disappointment. Food not included. I'd prefer to pay for it upfront when paying for the ticket or have it included in the price than pay for t in the airplane.

Nothing

Overpriced luggage uncomfortable seats no entertainment not even the radio,food is terrible airplane smells terrible

their marketing indicates better boarding privileges for boarding but was forced to queue as per other passengers

The staff were attentive. The service was good and overall was okay

Very Comfortable Equipment

Vegetarian food options

ANA has one of the best friendly and courteous service. I was kept well fed through my flight and had a smooth flight.

I wish the English announcements were not in so heavily thick accent and more understandable. Transfer from the plane to the airport is quite tedious when the plane is parked away from the airport. I wish they would make transferring carry-on more disabled friendly.

Very nice plane, enough room, didn't feel cramped

Had to switch gates 2 times

Movies!

Vegetarian food options.

Mobility service help. Ground staff service with a smile

Vegetarian food was ok. Crew was very polite and helping.

Economy class Seat was hard, did not move back much, had very less leg room, thus uncomfortable, couldn't sleep on the flight

Flight from koh samui to bkk cancelled and has to spend 2 hours on phone to arrange another flight. Catamaran gave me the wrong phone number for calling thai airways. Thai airways/vayama had originally booked me on another flight without confirming it would have been ok. Terrible in flight service especially on way back.

Attentive service, great food, smooth flight

Security queue when transferring at Bangkok Airport: Need more scanners and a fast track lane would be nice. Decor on the plane a bit tired with some paint chipping

Nothing

Overpriced luggage uncomfortable seats no entertainment not even the radio,food is terrible airplane smells terrible

The staff were attentive. The service was good and overall was okay

cabin crew great and friendly

Cabin to cold

Price

Not much comfort, no free food, although cheap.

Great service, excellent and curteous. Clean cabin

Food can be improved, economy seats are tight. Movie selection not as vast as SQ and Cathay.

The middle seats were seperated, so I had my own arm rests

Food was great!

The Japanese crew were not very good at English!

The service is first rate even in economy seating. Attentive flight crew. Excellent airline.

Food was very poor.

I reserved a window seat on this site but was given a middle row instead when I checked in.

Crew was super nice. Amazed at collection of Chinese movies and music. Great alcoholic beverage selection.

Hope that there were more time to order and enjoy beverages.

Very comfortable great personal service. Smooth flight,on schedule.

Flight was on time

Lack of food online, wasn't made clear when booking that had to pay for a meal. Had to pay 10,000 nepalese ruppes just to get 2 of our small bags on. 15kg in total. That's around £80, very expensive. Tried as much as I could to pay online for baggage but was going around in circles. Felt that for the price of the flight paying and extra £80 for 2 small bags was alot of money.

their marketing indicates better boarding privileges for boarding but was forced to queue as per other passengers

The staff were attentive. The service was good and overall was okay

No entertainment. For a 7h flight this is a slight disappointment. Food not included. I'd prefer to pay for it upfront when paying for the ticket or have it included in the price than pay for t in the airplane.