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Pros: I was informed of the retimed departure well ahead of time, and the flight departed on time. My SFML was super delish, and the CSO was very friendly.

Cons: On this flight, honestly cant think of any.

Pros: Price

Cons: Transiy in Brunei airport there is nothing to do at all.

Cons: airplane is a little bit old.

Pros: Everything but mostly the leg room. Not sure if it's due to the airline type (Dream-liner) or just the seating arrangement but makes for a very comfortable long haul flight. Excellent wide screen entertainment system, not like the majority of aircraft with undersized and poor screen quality.

Cons: Nothing.

Cons: Food is horrible, entertainment need improvement

Pros: Seats were ok, and movie selection was ok too.

Cons: Please, offer decent food - most of the stuff we tried was not edible!

Pros: Friendly, attentive, attractive crew.

Cons: In-flight entertainment system could have more English content.

Pros: Crew was amazing! Slept much of the flight after lunch. Punctual!

Pros: Cool and excellent service.

Pros: The seats were comfortable and the in-flight entertainment was fine.

Cons: The crew shouldn’t assume that an Asian person is Vietnamese just because they boarded from Vietnam. The vegetarian door was awful.

Cons: lost my luggage

Pros: Crew was terrible plane dirty and very poor service waited 90 minutes after take off to get a drink in business class. Last time I fly this airline used to be ok but now going downhill

Cons: Almost every thing. Incredibly dirty plane and crew just poor not interested in passenger at all unfortunately noticing this more and more with MAS

Pros: Great Flight seats comfortable and Flight attendants very attentive. Food was good.

Cons: Flight was delayed, again!

Pros: Everything is good but there are kids make noisy during the sleeping and no one stop them.

Pros: The crew was adequate.

Cons: The airplane was old and dirty.

Pros: Crew was great! This flight to Angeles (CRK) verses Manila saved me at least 4 hour to my final destination.

Cons: No leg room when seated but after a 15 hour flight from Atlanta comfort definitely was needed and was not there.

Pros: I liked the fact the plane made it there and landed so I could get the heck off that hunk of trash.

Pros: the trip with Jin air from Clark was good, the trip from Inchon was good

Cons: Bad ticketing system. Too narrow seat position. Crews are using too strong perfume. Bad altitude changing. Overally it was worst experience in my life.

Cons: They should have allowed my wife to board and the. Sent her bags on next flight instead of having to rebook a whole new ticket for next day

Pros: Price and convenient

Cons: Service and flight comfort

Pros: Quick and fast boarding

Cons: So when I bought the tickets. I paid for extra luggage of 40 kgs, then I unselected the assigned seating since I didn’t care where I sat, and I would rather use that money to pay for the extra luggage. I double checked several times before proceeding. At the check in counter, guess who had to pay extra because apparently the 40 kgs did not go through.

Cons: leaving on time.

Pros: Flight was on time boarding and arriving

Cons: 1). Didn’t have enough food so only one option was available 2.) seats cramped like a budget airline 3.). Pilot made a harsh landing.

Pros: Excellent crew. Comfortable seat.

Cons: No entertainment system but who cares on a 1 hour flight.

Pros: Amazing crew!

Cons: Fix the engine beforegand to prevent any delays

Pros: Amazing airplane, pilots and flight stewardess

Cons: None

Cons: Choice of movies was not that good. I had severe diarrhea the next day after the flight and I put it down to the aircraft food.

Cons: Cleanliness of plane interior can be improved.

Pros: Got a good seat (aisle in exit row--I'm 6'2") without asking for anything special. Adequate meal even though the flight was only 2.5 hours.

Cons: I could not check in online.

Pros: Our flight was actually through Vietnam Airlines. The confusion of having two different flight numbers caused some Trouble about what terminal to go to in Seoul and we almost missed our flight.

Cons: Better info on what the flight number is. More info that is airport specific.

Pros: Trips were surprisingly pleasant! Excellent services!

Pros: The food improved compare from last year but during the 16 hours and 40 minutes flight the crew should have come out and ask the passenger or offer some drinks. They only came out when then they serve the meals. It’s a long travel, they should have checks the passengers if they needed anythin

Cons: Checking in your luggage take too long. The staff specially the Manila, seems not well train because they keep going to each other and discuss things or asked the other crew what to do. I started checking in at 4:08 pm and I finished past 6:00. Crews should checks the passengers every now and the

Cons: Flight from MNL to DPS had no entertainment system.

Pros: Good crew

Cons: Food was terrible ride was bumpy and no entertainment was provided

Cons: Boarding was announced for gate 27, then 22 on th Board, then back to 27 so we ran around a bit.

Pros: I love flying on Vietnam Airlines Clean planes Crew always friendly and helpful

Pros: The seats were roomy and comfortable. For airline food, it was actually pretty tasty. The in-flight entertainment was very good. I wish Vietnam Air was available in the States!

Pros: The check-in staff at SGN domestic were efficient in getting us on to our connecting flight despite the late arrival from Sydney.

Cons: Communication. Our plane had a malfunction at Sydney which caused a delay. After it was repaired, we are then told of further delays due to the pilot now running out of hours, delays in sourcing a new pilot, and then having to resupply all the catering. 26 hour delay.

Pros: Food and entertainment was great

Cons: Dirty bathrooms, cramped seats, and still can't believe they still load the front of the plane first... takes forever

Pros: The flight was good

Cons: Everything was great

Pros: Crew are friendly

Cons: Flight was late, seat tray was dirty, and entertainment system hard to use.

Pros: food was good

Cons: I don't like cameras spying on us. More leg room.

Pros: Amazing crew! They handled a full flight with screaming indisciplined kids and clueless adults with grace. Entertainment was great as usual

Cons: Singapore food and drinks quality has deteriorated significantly. Flights are always packed with uncomfortable seating. These days you get amenities only if you ask.

Pros: I liked the size of the cups for drinks: smaller than usual.

Cons: You could train some of your crews to behave more polite to the customers like they do in the Japanese airlines. Male crews tended to be nicer than female crews.

Pros: Great inflight entertainment

Cons: Have WiFi that is working

Pros: The crew is usually really good.

Cons: The ground staff at Frankfurt airport was not very good. Seemed slow lazy and difficult at times

Pros: Not a lot Very disappointed overall

Cons: Setting was promised we had spare set next to us but not so. Flight was not full but we were squashed and so disappointed

Cons: Delayed for over 3 hours!

Pros: Good short haul, no frills operator

Pros: Pleasant attitude of crew.

Cons: Late...again!

Cons: Didn’t like the portion in Manila airport where they take away your passport! I understand you don’t have a say in that but maybe giving customers clear instructions or expectations would help

Pros: Food & drinks

Cons: more sauce in food selection.

Cons: On time and very Nice cabincrew

Pros: The crew was good and professional. Friendly.

Cons: Departing on time, boarding more organized fashion.

Pros: Everything was great.

Cons: Everything was up to part

Pros: Great service from start to finish

Cons: Food

Pros: The fact that it was an over night flight.

Cons: 1) The service was terrible terrible. 2) food was extremely poor. You cannot offer *only* pork and fish. 3) Bad entertainment system. Namely no movie descriptions, bad infotainment system navigation. Poor subtitle choice.