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Pros: Flight attendants were visibly more content with their jobs. Ready and willing to help customers.

Cons: Nothing negative to report.

Pros: Awesome service! Keep it up!

Cons: None

Pros: Flight service

Cons: Comfort of seats in business class

Cons: No vegaterian options

Cons: We ask for wheelchair help from Perth to brooome but it was not provided .

Pros: Service was excellent, always with a smile.

Pros: Service was great on both sectors

Cons: Premium economy seat is still not comfortable enough in comparison with economy.

Pros: The customer service at the Check-in, the flight attendants, the movies and the meals. More than my expectations! Will definitely use Singapore Air in the future in my travelings! Will recommend it to my circle of friends and relatives! Thank you very much. You are the best airline I've used since 1976!

Cons: Nothing.

Pros: Service, Luggage handling

Cons: Flight was delayed, Boarding was haphazard, Food was ok at best

Pros: Food choices were great

Cons: flight was super bumpy but not the pilot's fault

Pros: Food was amazing

Pros: Reasonable leg room in the economy

Cons: Flight was delayed for 2 hours I could not take on board by carry on luggage because it weighted 10kg. Food service was poor and not well organized

Pros: Punctual

Cons: I was surprised for an overnight flight, no pillows provided, no toothpaste available, need to take hus from plane to terminal

Pros: Flight attendants escorted us to our seats and helped stow our carry on luggage. Lie flat seats were comfortable with some storage space. Meals were very good as well

Cons: Limited in-flight entertainment. Headsets weren’t too good

Pros: Recliner seats were spacious and comfortable. Flight was on time. The meal was good also.

Cons: Very long walk from check in to gate - (C 1). No jetway at pvg, but did have a business class bus

Pros: On time performance that is really not a given on any flight from PRC

Cons: Ear pieces given only after "reaching altitude. Movie choices censored - no blockbusters (Ma Ma Mia was featured as a new release). Food rather of lousy quality with rice and pork as well as thick noodles with some thick oyster sauce and five rather tiny shrimps. Cold bun and frozen chunk of butter to start on the salad (again some shrimps with glass noodles) and four tiny pieces of watermelon. Red wine served but no white. They were quickly running through the isles with duty free but no one knew what they were selling as no catalogue in seat pocket. Qualified as a good domestic flight - not really of international standard with dirty toilets after an hour of flight time

Cons: Answers together with Perth to KL. I understand from other flight individuals that MAL. Flights are always delayed.

Pros: The equipment and level of service on this MAS flight was excellent. Food was delicious. Seat was comfortable.

Cons: Though it wasn't part of the flight, the business class lounge at KUL is just a step below the excellent facilities at airports like HKG. Just a step though, mostly in the shower area. Food options were great though. And take advantage of the Massage Spa within the lounge.

Pros: Excellent,

Pros: Pilot kept taking detour to avoid turbulence

Cons: Food -very little in quantity. Dinner: just a sandwich. Breakfast - just a little bit. Cabin Staff - unmotivated; poor Sevice

Pros: Everything for me to reach my destination was simple easy and accessible.

Cons: Planes are not ment for 6'0 people, its very uncomfortable for sitt8ng down even when reclined to a certain degree. Its difficult

Pros: The service is good especially for a mother who carires baby

Cons: Nothing

Pros: Short waiting period for connecting flights

Cons: Bad service for China Air crews and not using the airport terminal tube, the passengers need to take a bus

Pros: The check in & boarding was so fast and convenient The stars aliens program works perfectly with the business lounge , luggage extended limit

Pros: The plane didn’t crash and we made it to our destination

Cons: We were squished in like sardines. My neck and back still hurt. They are sticklers about bags. No more than 7 kg (roughly 15lbs). Over all experience not so good.

Cons: Very little leg room, no complimentary water or snack.

Cons: Flight was delayed 20 minutes. Baggage claim delayed another 30 minutes. Made me miss my connecting flight. Then also made me pay. No accommodation on their part. Terrible business.

Cons: No immigration documents were passed out on the flight from Singapore to BKK causing a bottleneck on arrival. Only one Thai Lion rep. processing entries and passing out docs. Very slow, jepordizing an onward connecting flight.

Pros: Overall it was a good flight.

Cons: No offer to book my seat assignment during the booking process. A kiosk check-in would be a nice addition.

Pros: MinimumService！

Cons: MinimumService！

Pros: Everything worked

Cons: Nothing

Pros: Good price. Was on time, seats were comfortable, helpful staff

Cons: No use of headphones 30 minutes before take off and arrival

Pros: One of the best service! Thank you!

Pros: ANA has one of the best friendly and courteous service. I was kept well fed through my flight and had a smooth flight.

Cons: I wish the English announcements were not in so heavily thick accent and more understandable. Transfer from the plane to the airport is quite tedious when the plane is parked away from the airport. I wish they would make transferring carry-on more disabled friendly.

Pros: One of my favorites airlines! Crew are nice and very helpful. I felt safe and enjoyed my long flight as always. My mom would not agree more. Thank you for your good service!

Pros: Friendly staff, fast service, and good food.

Pros: Boarding was quick and flight was on time.

Cons: No in flight entertainment, but you get what you pay for.

Pros: Nothing much. The flight crew were ok.

Cons: Flight was delayed 90 minutes. Boarding and departure lounge area was utter chaos because the Cebu Pacific staff were not clear about which flight waa boarding. The plane was horribly cramped. Extra seat rows had been installed to get more seating on the plane. That might be ok for the average 5'4" Filipino, but at 6'1", I literally could not fit my knees behind the seat in front of me. As a result I had to twist my legs into an uncomfortable position for 2 hours. Not fun.

Pros: At least no gate change or delay..shock shock

Cons: Checkin as usual was understaff and slow....agent refused to enter our getgo numbers or change our seat assgnment as had been done in the past. Refused to orint boarding pass because i had on my phone....i dislike this and want paper backup! Speaker system for gate announcements at term 3 is the worst! Boarding is always bad but now a new system to read tickets is worse than ever! My knees touch the seat in front it is so crammed...at least short one hour of discomfort.

Pros: I liked that everything was fast and easy with no issues

Pros: Nice plane. Seats fairly comfortable. Pleasant crew.

Cons: No boarding organization (board rear seats first), mass chaos. Seafood spaghetti should be eliminated as menu item.

Pros: They were very hospitable, and although it was a short flight, they fed us a warm snack. Very kind!

Cons: N/a

Cons: Food was disappointing being vegetarian Flight was hot then cold then hot then cold Quite cramped when people put the seats back and couldn’t eat food easily Delayed on takeoff

Pros: That we arrived

Cons: Late start, messy boarding, late arrival, got water spashed in mu face and the attendant didn't even apologize, full buses to go to the terminal an long wait for luggage. Quite poor. Also no entertainment, but that's usual on this flight.

Pros: The service was excellent

Cons: Food needs improvement

Pros: Service was excellent

Cons: Cabin and all associates accessories, seats and entertainment center needed replacement. Electrical outlets didn’t work. JAL retire that plane

Pros: Excellent crew,service and great food.

Cons: It was little bit warm during flight. There were several other passengers that c/o the temperature being too warm.

Pros: Smooth ride

Pros: I like the staff was very nice, and boarding process was not bad.

Cons: The aircraft was extremely dirty, also my seat was saturated with a spilled drink and it was all over the seat and the tray table and tv, there was old food crusted on the seat back. I didn’t want to touch a thing thank god it was only a two hour flight. Very very outdated.

Pros: Friendly staffs & price

Cons: Not much legroom for economy

Cons: Dirty

Pros: Service & price

Cons: Not much legroom for economy customers, limited entertainment & food selections

Pros: Clean comfortable

Cons: Vegan meal option needs more veggies

Pros: The service is always way better than American flying

Cons: my travel trip from Kuala Lumpur to Korea and return face critical situation during landing at both airport ( Incheon and KLIA). I WOULD LIKE TO SUGGEST KOREAN AIR HAS TO CHECK YOUR TYRES CONDITIONS BEFORE TAKE OFF. I WILL NOT FLY WITH KOREAN AIRLINE ANYMORE

Pros: Accomodating the cew

Cons: None

Pros: EVA airways seem to have gone out of their way today as the cabin crew service was excellent. Not one issue or complaint. The flight left on tine and was almost early into Heathrow apart from air traffic delay

Pros: Efficient service, no issues! Awesome customer service agent was able to get us on this flight VS later which was a HUGE plus.

Pros: Boarding by Zone

Cons: Seniors (over 65) people should be given priority boarding

Pros: Amazing service and experience. Great movie selection. Food was very good. I love EVA!

Cons: I liked everything! Eva does an amazing job and should choose them more often.