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(Return)
Airports
Origin
Kuala Lumpur
RM 1,069
only
RM 1,069
George Town
RM 1,283
only
RM 1,283
Destination
Tokyo
RM 1,162
only
RM 1,162
RM 1,069
only
RM 1,069
Sat, 28 Oct
KUL
HND
7h 05m
Wed, 8 Nov
HND
KUL
7h 50m
RM 1,069
Trip: 12 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 6 reviews
Boarding
6.5
Comfort
5.8
Crew
6.8
Entertainment
3.9
Food
5.1
KUL
SYD
OK 5.0

Price

Not much comfort, no free food, although cheap.

KUL
TPE
OK 5.0

their marketing indicates better boarding privileges for boarding but was forced to queue as per other passengers

KUL
HND
Mediocre 2.0

Nothing

Overpriced luggage uncomfortable seats no entertainment not even the radio,food is terrible airplane smells terrible

XIY
KUL
Good 6.6

Everything else.

Check-in crew was extremely slow and clueless about what thet were doing. Little to no sense of urgency at all, made a few mistakes, many customers had to come back and get them fixed. One man was on the verge of tears because he was about to miss his flight. The employee even asked me for my visa for my arrival in Kuala Lumpur, for which none was required. When he realised his mistake, he seemed all the more confused. All in all, I have waited one hour in a line with five people ahead of me.

SYD
KUL
Good 6.3

The food (which you buy) is good and there is quite a lot on offer. Staff are very nice. But quite slow.

Small seats- little room. No direct air conditioning. No entertainment unless pre-booked. Would be good if you could buy on flight.

Tue, 28 Nov
KUL
NRT
15h 55m
Thu, 7 Dec
NRT
KUL
10h 00m
RM 1,162
Trip: 10 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 665 reviews
Overall
7.8
Boarding
7.8
Comfort
7.7
Crew
8.2
Entertainment
6.5
Food
7.1
PQC
SGN
Excellent 10.0

Food served inflight was excellent, new airplane, and comfortable legroom

SGN
HKG
Excellent 8.0

Extra leg room in the emergency row. Plane was not packed with people so easy on and off. This was a flight from HCMC to Hong Kong And we were then going to get our bags in HKG and recheck them to SFO. BUT since Vietnam air and Cathay are connected we were able to check our bags all the way to SFO!!'

Food was average

DAD
HAN
Excellent 10.0

On time, clean, nice staff.

SGN
TPE
OK 4.6

Being stuck in a middle seat and not being served enough water. Attendants not very friendly

SGN
BKK
Excellent 10.0

service was great

Plane is a bit old

Sat, 20 Jan
KUL
NRT
6h 40m
Sun, 28 Jan
NRT
KUL
7h 40m
RM 1,258
Trip: 9 days
9.0ExcellentShow reviews
Overall 9.0 Excellent
Based on 33 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.1
Entertainment
8.4
Food
8.3
KUL
NRT
Good 6.0

The crew were not as friendly and welcoming, especially to coach passenger like me. There were too many announcements and interruptions. Not sure why but it was unnecessary to have too many, can't rest or sleep nor continue with viewing the entertainment provided. It seemed like a tired crew this time. The food was not good.

KUL
NRT
Excellent 8.0

Service is good

KUL
NRT
Excellent 10.0

The middle seats were seperated, so I had my own arm rests

KUL
NRT
Good 6.6

crews have good attitude

flight from kuala lumpur to narita is not for mobility impaired person, one has to take a flight of stair down to tarmac then board a bus, then on to the airport itself.

KUL
NRT
Excellent 9.6

Everything

The food quality was slightly lower than that on the outboud flight. I ordered Hindu Meal.

Tue, 7 Nov
PEN
HND
25h 05m
Sun, 12 Nov
HND
PEN
21h 15m
RM 1,283
Trip: 6 days
Overall 0.0 Poor
Based on 0 reviews
Sat, 27 Jan
KUL
NRT
19h 15m
Sun, 4 Feb
NRT
KUL
22h 45m
RM 1,300
Trip: 9 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 1335 reviews
Overall
7.2
Boarding
7.1
Comfort
7.0
Crew
7.7
Entertainment
6.4
Food
6.9
YVR
JFK
Good 7.0

Entertainment, Meal options, Baggage Allowance, Plane.

Slow check in, strollers can't be taken to the plane and are not left outside the plane at arrival this is extremely inconvenient for families with small children. The website is useless. You cant check your reservation or select a seat until 24 hours before your flight.

MNL
LHR
OK 4.6

staff were really nice. the lounge kinda sucks but at least it exists.

no wifi, connection in manila airport. manila airport is the worst experience in the world. limited wifi to 2 hours. one of the staff in the lounge kept touching me and making weird eye and lip guestures at me and felt really uncomfortable. i complained to the ground staff.

MNL
CEB
Excellent 8.3

Excellent

I need more legroom.

SFO
MNL
Good 7.6

The friendly hospitality

The food

SFO
MNL
Excellent 10.0

Nonstop route, and entertainment.

Wed, 14 Mar
KUL
NRT
8h 30m
Wed, 21 Mar
NRT
KUL
18h 10m
RM 1,371
Trip: 8 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 1708 reviews
Boarding
8.9
Comfort
8.5
Crew
9.0
Entertainment
8.8
Food
8.4
HKG
SIN
Excellent 9.6

Very comfortable great personal service. Smooth flight,on schedule.

BOM
SIN
Excellent 10.0

Very friendly crew & modern aircraft

MAN
IAH
Excellent 10.0

Awesome comfort, infotainment, service and food. Was amazed at the value for an economy flight - much better than BA & United in every way.

NRT
LAX
Excellent 9.0

Comfy chairs and good food on Singapore Airlines.

Some of the male crew didn't do anything, the females did all the interactive work in serving and helping the disabled as far as I could see.

JFK
FRA
OK 5.3

I reserved a window seat on this site but was given a middle row instead when I checked in.

Sun, 22 Oct
KUL
NRT
7h 10m
Sun, 29 Oct
NRT
KUL
7h 50m
RM 1,417
Trip: 8 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 7 reviews
Overall
7.0
Boarding
7.1
Comfort
7.0
Crew
7.5
Entertainment
6.7
Food
6.4
ADL
KUL
Excellent 9.0

Crew were awesome. Could not do enough for you. Very personable too!

Security at Adelaide very slow and under resourced.

DPS
KUL
Mediocre 3.3

Food is always the same - soggy noodles and chicken or bland spaghetti and wilted veg with soggy fish. Seats cramped. Wasn't informed of gate change until 30 minutes later. Crew efficient but a little lacking in hospitality department.

KUL
LHR
Good 7.6

The plane was nice and new. Very smooth flight.

Toilets could have been cleaned more frequently.

KUL
NRT
Good 6.0

When they served satay they didn't ask which I prefer beef satay or chicken one even they asked it to other passengers. After finishing the dinner they took forever to clear a napkin so I couldn't find dinner was finished or not. It was midnight so I wanted to sleep as soon as dinner was finished. When boarding they do security check. It's OK. But why don't they use business class gate even there was the one?

KUL
LHR
Excellent 8.4

Bags didn't arrive at the destination

Fri, 30 Mar
KUL
NRT
12h 05m
Sat, 31 Mar
NRT
KUL
29h 55m
RM 1,451
Trip: 2 days
8.8ExcellentShow reviews
Overall 8.8 Excellent
Based on 3181 reviews
Overall
8.9
Boarding
8.9
Comfort
8.7
Crew
9.1
Entertainment
8.7
Food
8.6
IAH
ICN
Excellent 10.0

All. The best airline.

ICN
PRG
Excellent 8.3

I would like to have a vegetarion menu option

SGN
ICN
Mediocre 2.0

I called prior to my flight and they told me due to long layover I would be provided with a hotel- usually the Hyatt, when I arrived they told me usually but not in my case. 18 hrs layover- no food or anything provided. Never again

Everything!!

BKK
ICN
Good 6.0

Planes r great service is good

We did not like the food but they did give us other tray when we told them we don't like the smelly fish

DPS
ICN
Excellent 9.6

I enjoy flying Korean Air. I get great deals with great service and accommodation.

It was a late direct flight from Bali to Seoul. The flight was for a 0120 departure, and about 7 hours long. For the flight being a very late departure and both locations being around the same timezone (1 hour difference) I feel as if the lights were left on for too long, over an hour after departure, and then turned on too early, 2 hours prior to landing. Too improve comfort I would suggest to begin service upon takeoff and turning the lights off immediately after, and turning them on an hour before landing to conduct service. Better yet, if possible, conduct service with the lights off and individuals that require additional lighting may use their individual light. I believe, and witnessed in my area, a majority of personnel that just wanted to sleep during these flight hours.

Thu, 30 Nov
KUL
NRT
17h 45m
Wed, 6 Dec
NRT
KUL
12h 20m
RM 1,694
Trip: 7 days
6.2GoodShow reviews
Overall 6.2 Good
Based on 3507 reviews
Overall
6.3
Boarding
6.3
Comfort
6.3
Crew
6.7
Entertainment
6.0
Food
5.7
SFO
PVG
Excellent 9.2

Crews and stff were very helpful and accommodating.

Just the long distance and long flight, but until they can "beam us up" there is no getting around that.

JFK
PVG
OK 4.0

Flight attendants were rude, pull earphones right out of socket without a word. Terrible manners

PVG
ORD
Good 6.3

Flight was cheap, on time, and uneventful. Entertainment options were decent.

Both our outbound and inbound flights were rescheduled, causing us to lose 2 full days of our 12-day vacation. Because we booked through vayama, we couldn't manage the booking on the CEAIR website or take advantage of the free layover hotel. My partner and I were seated separately.

SFO
PVG
Excellent 10.0

Good space, good food, good entertainment!

PVG
NGO
OK 5.0

Waiting hours is too long, There's a kid who kept on kicking my seat. The space from each seat is too close

Fri, 29 Sep
KUL
NRT
7h 10m
Sat, 7 Oct
NRT
KUL
7h 25m
RM 1,719
Trip: 9 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 5 reviews
Overall
8.9
Boarding
9.0
Comfort
8.7
Crew
9.1
Entertainment
8.6
Food
8.5
NRT
BOS
Excellent 8.3

JAL was very flexible with me leaving a day earlier due to tropical storm which I greatly appreciated

would have liked more food options and recent movie selections

TPE
KIX
Excellent 10.0

The staff

NRT
JFK
Excellent 9.0

The food is good. The seats for regular economy are a bit more spacious. They also have some deal with fast food restaurants, Mos Burger and Yoshinoya so sometimes you can get their air version of the fast-food meals. I had Yoshinoya and it was pretty good. The entertainment was okay, the only 2 things I wanted to watch was John Wick 2 and Guardians of the Galaxy 2, but the movies change every month so it was probably a bad batch. Also free toothbrushes and toothpaste available on the plane and a self service snack area. Overall it was great.

JFK
HND
Excellent 10.0

Everything

more movie options!

DFW
NRT
Excellent 10.0

I was very impressed with the courtesy and efficiency of the pilots and crew. Staff were very helpful and polite. A very good experience overall.

The stewardess making announcements overhead on the PA system speak very softly and can be very difficult to hear and understand in addition to their accent. I know the safety cards are available for that info but the "in-flight" announcements are the ones that I worry I'm missing important information due to my misunderstanding.

Thu, 2 Nov
KUL
HND
6h 50m
Mon, 6 Nov
HND
KUL
7h 50m
RM 1,069
Trip: 5 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 6 reviews
Boarding
6.5
Comfort
5.8
Crew
6.8
Entertainment
3.9
Food
5.1
KUL
HND
Mediocre 2.0

Nothing

Overpriced luggage uncomfortable seats no entertainment not even the radio,food is terrible airplane smells terrible

PER
KUL
OK 4.0

The crews are not doing enough to help with the many kids crying incident.

KUL
HND
Good 7.0

No entertainment. For a 7h flight this is a slight disappointment. Food not included. I'd prefer to pay for it upfront when paying for the ticket or have it included in the price than pay for t in the airplane.

KUL
TPE
OK 5.0

their marketing indicates better boarding privileges for boarding but was forced to queue as per other passengers

KUL
SYD
OK 5.0

Price

Not much comfort, no free food, although cheap.

Wed, 1 Nov
KUL
NRT
15h 55m
Fri, 10 Nov
NRT
KUL
10h 00m
RM 1,166
Trip: 10 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 665 reviews
Overall
7.8
Boarding
7.8
Comfort
7.7
Crew
8.2
Entertainment
6.5
Food
7.1
SGN
TPE
OK 4.6

Being stuck in a middle seat and not being served enough water. Attendants not very friendly

BKK
HAN
Excellent 10.0

Great service

plane a little old

HAN
ICN
Good 6.0

the seats are too small for an overnight trip. I would have preferred to be charged more and have more comfortable seating for such a flight. All else was satisfactory.

TPE
HAN
Excellent 8.0

The crew was very attentive and nice

The seats are very close together. It's hard to get comfortable

SGN
HKG
Excellent 8.0

Extra leg room in the emergency row. Plane was not packed with people so easy on and off. This was a flight from HCMC to Hong Kong And we were then going to get our bags in HKG and recheck them to SFO. BUT since Vietnam air and Cathay are connected we were able to check our bags all the way to SFO!!'

Food was average

Sat, 4 Nov
KUL
HND
6h 50m
Sun, 12 Nov
HND
KUL
7h 50m
RM 1,069
Trip: 9 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 6 reviews
Boarding
6.5
Comfort
5.8
Crew
6.8
Entertainment
3.9
Food
5.1
KUL
SYD
OK 5.0

Price

Not much comfort, no free food, although cheap.

KUL
HND
Good 7.0

No entertainment. For a 7h flight this is a slight disappointment. Food not included. I'd prefer to pay for it upfront when paying for the ticket or have it included in the price than pay for t in the airplane.

KUL
HND
Mediocre 2.0

Nothing

Overpriced luggage uncomfortable seats no entertainment not even the radio,food is terrible airplane smells terrible

KUL
TPE
OK 5.0

their marketing indicates better boarding privileges for boarding but was forced to queue as per other passengers

KUL
KIX
Excellent 8.0

The staff were attentive. The service was good and overall was okay

Thu, 1 Mar
KUL
HND
6h 50m
Mon, 12 Mar
HND
KUL
7h 40m
RM 1,258
Trip: 11 days
9.2ExcellentShow reviews
Overall 9.2 Excellent
Based on 9 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.1
Entertainment
8.4
Food
8.3
CGK
NRT
Excellent 10.0

The service, the professionalism, and the wonderful Dreamliner Boeing 787 aircraft

NRT
SFO
Excellent 8.0

Very Comfortable Equipment

Vegetarian food options

KUL
HND
Excellent 9.6

ANA has one of the best friendly and courteous service. I was kept well fed through my flight and had a smooth flight.

I wish the English announcements were not in so heavily thick accent and more understandable. Transfer from the plane to the airport is quite tedious when the plane is parked away from the airport. I wish they would make transferring carry-on more disabled friendly.

MNL
HND
Good 7.6

Very nice plane, enough room, didn't feel cramped

Had to switch gates 2 times

DEL
NRT
Excellent 8.0

Movies!

Vegetarian food options.

Sat, 23 Dec
PEN
NRT
13h 40m
Sun, 31 Dec
NRT
PEN
11h 45m
RM 2,550
Trip: 9 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 967 reviews
Boarding
8.2
Comfort
8.1
Crew
8.5
Entertainment
7.7
Food
7.8
BKK
SYD
OK 4.0

Inefficient security screening. Inspected every single bag, rather than employ scanning systems. Left 45 minutes late. No reason given. Luggage took an extra 40 minutes to unpack due to "technical difficulties".

BKK
DPS
Good 6.0

Mobility service help. Ground staff service with a smile

DXB
BKK
OK 5.0

Vegetarian food was ok. Crew was very polite and helping.

Economy class Seat was hard, did not move back much, had very less leg room, thus uncomfortable, couldn't sleep on the flight

USM
BKK
Mediocre 2.0

Flight from koh samui to bkk cancelled and has to spend 2 hours on phone to arrange another flight. Catamaran gave me the wrong phone number for calling thai airways. Thai airways/vayama had originally booked me on another flight without confirming it would have been ok. Terrible in flight service especially on way back.

LHR
BKK
Excellent 8.3

Attentive service, great food, smooth flight

Security queue when transferring at Bangkok Airport: Need more scanners and a fast track lane would be nice. Decor on the plane a bit tired with some paint chipping

Wed, 10 Jan
KUL
HND
6h 50m
Mon, 22 Jan
HND
KUL
7h 50m
RM 1,069
Trip: 13 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 6 reviews
Boarding
6.5
Comfort
5.8
Crew
6.8
Entertainment
3.9
Food
5.1
SYD
KUL
Good 6.3

The food (which you buy) is good and there is quite a lot on offer. Staff are very nice. But quite slow.

Small seats- little room. No direct air conditioning. No entertainment unless pre-booked. Would be good if you could buy on flight.

KUL
HND
Mediocre 2.0

Nothing

Overpriced luggage uncomfortable seats no entertainment not even the radio,food is terrible airplane smells terrible

KUL
KIX
Excellent 8.0

The staff were attentive. The service was good and overall was okay

OOL
KUL
Excellent 10.0

cabin crew great and friendly

Cabin to cold

KUL
SYD
OK 5.0

Price

Not much comfort, no free food, although cheap.

Tue, 9 Jan
PEN
HND
25h 05m
Sat, 13 Jan
HND
PEN
10h 45m
RM 1,321
Trip: 5 days
Overall 0.0 Poor
Based on 0 reviews
Sat, 3 Feb
KUL
NRT
6h 40m
Thu, 8 Feb
NRT
KUL
7h 40m
RM 1,279
Trip: 6 days
9.0ExcellentShow reviews
Overall 9.0 Excellent
Based on 33 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.1
Entertainment
8.4
Food
8.3
KUL
NRT
Excellent 9.6

Everything

The food quality was slightly lower than that on the outboud flight. I ordered Hindu Meal.

KUL
NRT
Excellent 8.0

Great service, excellent and curteous. Clean cabin

Food can be improved, economy seats are tight. Movie selection not as vast as SQ and Cathay.

KUL
NRT
Excellent 10.0

The middle seats were seperated, so I had my own arm rests

KUL
NRT
Excellent 10.0

Food was great!

The Japanese crew were not very good at English!

KUL
NRT
Excellent 10.0

The service is first rate even in economy seating. Attentive flight crew. Excellent airline.

Tue, 20 Mar
PEN
NRT
9h 15m
Sat, 31 Mar
NRT
PEN
19h 45m
RM 1,409
Trip: 12 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 1708 reviews
Boarding
8.9
Comfort
8.5
Crew
9.0
Entertainment
8.8
Food
8.4
BOM
SIN
Excellent 10.0

Very friendly crew & modern aircraft

SFO
SIN
Good 7.6

Food was very poor.

JFK
FRA
OK 5.3

I reserved a window seat on this site but was given a middle row instead when I checked in.

SFO
HKG
Excellent 9.0

Crew was super nice. Amazed at collection of Chinese movies and music. Great alcoholic beverage selection.

Hope that there were more time to order and enjoy beverages.

HKG
SIN
Excellent 9.6

Very comfortable great personal service. Smooth flight,on schedule.

Sat, 3 Feb
KUL
HND
6h 50m
Thu, 8 Feb
HND
KUL
7h 50m
RM 1,069
Trip: 6 days
6.4GoodShow reviews
Overall 6.4 Good
Based on 6 reviews
Boarding
6.5
Comfort
5.8
Crew
6.8
Entertainment
3.9
Food
5.1
XIY
KUL
Good 6.6

Everything else.

Check-in crew was extremely slow and clueless about what thet were doing. Little to no sense of urgency at all, made a few mistakes, many customers had to come back and get them fixed. One man was on the verge of tears because he was about to miss his flight. The employee even asked me for my visa for my arrival in Kuala Lumpur, for which none was required. When he realised his mistake, he seemed all the more confused. All in all, I have waited one hour in a line with five people ahead of me.

KTM
KUL
OK 5.3

Flight was on time

Lack of food online, wasn't made clear when booking that had to pay for a meal. Had to pay 10,000 nepalese ruppes just to get 2 of our small bags on. 15kg in total. That's around £80, very expensive. Tried as much as I could to pay online for baggage but was going around in circles. Felt that for the price of the flight paying and extra £80 for 2 small bags was alot of money.

KUL
TPE
OK 5.0

their marketing indicates better boarding privileges for boarding but was forced to queue as per other passengers

KUL
KIX
Excellent 8.0

The staff were attentive. The service was good and overall was okay

KUL
HND
Good 7.0

No entertainment. For a 7h flight this is a slight disappointment. Food not included. I'd prefer to pay for it upfront when paying for the ticket or have it included in the price than pay for t in the airplane.

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