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(Return)
Airports
Origin
Kuala Lumpur
RM 972
only
RM 972
George Town
RM 1,626
only
RM 1,626
Destination
Tokyo
RM 972
only
RM 972
Sat, 23 Jun
KUL
HND
6h 50m
Sat, 30 Jun
HND
KUL
7h 45m
RM 972
Trip: 8 days
Overall 5.8 OK
Based on 7 reviews
Boarding
6.3
Comfort
5.7
Crew
6.7
Entertainment
3.9
Food
5.0
HND
KUL
Mediocre 2.0

I paid extra to sit at the quiet zone only to be disturbed all night by a crying baby. The stewardess are also not friendly and used fierce tone to ask us to turn off our phones. We ordered food for it to be our breakfast before arrival but the food was served at 1am. When asked if I could eat it later since I am really tired and wanted to rest, the stewardess just hush me to eat it now since later light will be off. It would be better if the food is served as breakfast before arrival.

KUL
HND
Mediocre 2.0

Nothing!

$165usd for two 20kg (50lbs) bags on a 7hr flight for two passengers is ridiculous! Not being able to get free water on a 7hr flight is crazy! I can under short local flights having all these extra charges but long haul flights like most other carriers shld come With at least 1 free checked bag and at least free water or soft drinks on a flight.

KTM
KUL
Mediocre 2.0

Nothing.

They accused me of stealing water.

KUL
HND
Good 7.0

No entertainment. For a 7h flight this is a slight disappointment. Food not included. I'd prefer to pay for it upfront when paying for the ticket or have it included in the price than pay for t in the airplane.

KUL
HND
Mediocre 2.0

Nothing!

$165usd for two 20kg (50lbs) bags on a 7hr flight for two passengers is ridiculous! Not being able to get free water on a 7hr flight is crazy! I can under short local flights having all these extra charges but long haul flights like most other carriers shld come With at least 1 free checked bag and at least free water or soft drinks on a flight.

Fri, 23 Feb
KUL
HND
10h 25m
Mon, 26 Feb
HND
KUL
14h 05m
RM 1,047
Trip: 4 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 1591 reviews
Overall
7.3
Boarding
7.2
Comfort
7.1
Crew
7.8
Entertainment
6.5
Food
6.9
CGK
MNL
OK 4.3

Once the aircraft left the gate and started taxiing, it did the job. The crew also did their jobs. Nothing remarkable. Passengers were few, so everyone could relax better.

One day in advance, an e-mail announced that the flight would be delayed by 1 h 10 mn. Once at the airport, the delay was increased. by 35 minutes. Yet, at the airport and on the aircraft, the only explanation given was the overplayed refrain "Due to late arrival of the aircraft..." PLEASE, stop kidding us. Bad management is not the same as "late arrival". At 3 AM everybody was on board. No other arriving or departing aircraft in that CGK airport at that ungodly time. The pilot mumbled something about loading cargo. We sat an extra 50 minutes before taking off. This airplane has no screen of any kind in Economy. There were posters and a booklet describing the possibilities of entertainment. Again, who is kidding whom? Before going bankrupt, the old Philippines Air Lines used the acronym P.A.L. And everyone read: "Planes Always Late". The acronym is gone, but the delays are back, for sure. I am sorry that I did not go on a low cost flight.

DPS
MNL
Good 7.3

Densapar was a very easy airport to move around in and the boarding seating area was very comfortable. The stewardesses and loading crew were very nice and professional.

I’m not sure what is going on with airline seats. I feel like I have to slouch to be comfortable.

MNL
AKL
Excellent 9.3

When I first checked in I was pleased to have the exit row as my seat as I really enjoy the extra leg room especially on an overnight flight. Then just before we boarded I got upgraded to business class which has never happened to me before and I loved it! The staff were very nice and the flight was enjoyable, I was able to sleep very well.

The Chinese dumplings that I had for breakfast weren’t very good, they didn’t seem very fresh.

YVR
JFK
Excellent 10.0

None

LAX
MNL
Excellent 8.0

3 meals. Super kind beautiful attendedTs

Nailed in the els How by serving cart while dead asleep!

Sat, 28 Apr
KUL
HND
18h 55m
Sun, 6 May
HND
KUL
27h 25m
RM 1,244
Trip: 9 days
7.5GoodShow reviews
Overall 7.5 Good
Based on 809 reviews
Overall
7.8
Boarding
7.9
Comfort
7.7
Crew
8.2
Entertainment
6.6
Food
7.1
SGN
PXU
Good 6.0

Ok

Not fare

HAN
SGN
Excellent 8.6

On time Courteous Staff

No in flight entertainment

PVG
SGN
Good 6.0

The crew was nice

Nothing worked on the flight and the food was poor. When we arrived in a massive rain storm we had to disembark the plane with stairs so we all got wet.

HAN
HKG
Good 7.3

I think the foods from Hanoi to HK and HK to Hanoi are very decent. The flight was not that crowded and crew members were behaving very properly.

A lack of flight entertainment options

SIN
SGN
Excellent 8.6

late flight from sg,will usually depart on time

they moved to changi terminal 4. Terminal 3 is much better because of train connectivity.

Mon, 29 Jan
KUL
HND
6h 50m
Tue, 6 Feb
HND
KUL
7h 40m
RM 1,574
Trip: 9 days
9.1ExcellentShow reviews
Overall 9.1 Excellent
Based on 12 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.1
Entertainment
8.4
Food
8.3
NRT
SIN
Excellent 8.3

Service was excellent. Stewardess always came back with what they promised to bring. Premium economy seating was very good.

Food could be better. Entertainment was somewhat limited. The older plane on one leg meant no wifi and no noise-cancelling headset

KUL
NRT
Excellent 10.0

Food

Sitting space

OKA
NRT
Excellent 10.0

Customer service was pretty solid.

JFK
NRT
Excellent 8.6

Comfortable seats, excellent entertainment system (although lack of movie choices this time around), crew is attentive as usual, and the food is not bad for airplane food. Smooth traveling.

If anything, it was simply the lack of movie choices but I guess it wasn't a good year for movies.

KUL
HND
Excellent 10.0

Incredible service

Wed, 31 Jan
PEN
HND
12h 10m
Sat, 3 Feb
HND
PEN
20h 55m
RM 1,626
Trip: 4 days
8.1ExcellentShow reviews
Overall 8.1 Excellent
Based on 3822 reviews
Overall
8.1
Boarding
8.1
Comfort
7.9
Crew
8.4
Entertainment
8.2
Food
7.7
ORD
HKG
Good 7.3

I normally fly Delta (Platinum member), but the price this time I thought was ridiculous. I bought the flight on Cathay for 45 percent less and actually I found the service and food quality was better. Both seats were about the same in comfort......So I would do it again

A Economy flight is an economy flight....what else can I say

HKG
KIX
Good 6.8

CX still has good offerings on flights from their home in Hong Kong to other destinations.

However, CX for International Regional is, in no way, comparable to their better long-haul routes. That being said, the entire airline has lost its luster like their home country is losing their value with prices going up and value for-the-dollar going down.

BKK
HKG
Mediocre 2.0

Nothing

Service, food, disorganized staff, technical difficulties with entertainment system

JFK
HKG
Excellent 10.0

Food is good

HKG
ORD
OK 5.3

The flight was delayed for one hour.

Fri, 6 Jul
KUL
HND
6h 50m
Wed, 11 Jul
HND
KUL
7h 45m
RM 976
Trip: 6 days
Overall 5.8 OK
Based on 7 reviews
Boarding
6.3
Comfort
5.7
Crew
6.7
Entertainment
3.9
Food
5.0
DPS
KUL
OK 4.0

Our family had 3 seats together

RUDE AND NASTY FLIGHT ATENDANTS. THEY SHOULD FIND NEW EMPLOYMENT WITHOUT CUSTOMER CONTACT! !!

KUL
HND
Mediocre 2.0

Nothing!

$165usd for two 20kg (50lbs) bags on a 7hr flight for two passengers is ridiculous! Not being able to get free water on a 7hr flight is crazy! I can under short local flights having all these extra charges but long haul flights like most other carriers shld come With at least 1 free checked bag and at least free water or soft drinks on a flight.

HNL
KIX
Good 6.6

Cost can't be beat, friendly service, reminded me of flights back in the 80's - 90's with no frills. A solid air service that most would find not up to par to their own personal standards. Travelers have been accustomed to getting things as standard over the decades of flying services offered in the past, so not getting them with this airline for free can be frustrating. However, for travelers that are very flexible and don't require much comforts, this airline provides exactly what you need..a cheap flight to your destination.

The scheduled times for departure aren't very flexible, the check-in counter on return flight was extremely long even 3 hours in advance of flight departure, plan accordingly. Passengers can be grumpy because they expect more from the airline, not an airline for most who expect comfort and freebies.

SYD
KUL
OK 4.3

After boarding flight they took so long to provide food. Kids were literally crying of hunger.

KUL
HND
Mediocre 2.0

Nothing!

$165usd for two 20kg (50lbs) bags on a 7hr flight for two passengers is ridiculous! Not being able to get free water on a 7hr flight is crazy! I can under short local flights having all these extra charges but long haul flights like most other carriers shld come With at least 1 free checked bag and at least free water or soft drinks on a flight.

Mon, 14 May
KUL
HND
6h 50m
Mon, 21 May
HND
KUL
7h 45m
RM 980
Trip: 8 days
Overall 5.8 OK
Based on 7 reviews
Boarding
6.3
Comfort
5.7
Crew
6.7
Entertainment
3.9
Food
5.0
KIX
HNL
Mediocre 2.0

Nothing.

We paid for our checked baggage ahead of time but when we checked in they said our payment wasn’t in their system. We ended up having to pay again at the counter and the price was more than double for each bag! 7.5 hr flight and you have to pay for drinks (even water) and meals.

DPS
KUL
OK 4.0

Our family had 3 seats together

RUDE AND NASTY FLIGHT ATENDANTS. THEY SHOULD FIND NEW EMPLOYMENT WITHOUT CUSTOMER CONTACT! !!

HND
KUL
Mediocre 2.0

I paid extra to sit at the quiet zone only to be disturbed all night by a crying baby. The stewardess are also not friendly and used fierce tone to ask us to turn off our phones. We ordered food for it to be our breakfast before arrival but the food was served at 1am. When asked if I could eat it later since I am really tired and wanted to rest, the stewardess just hush me to eat it now since later light will be off. It would be better if the food is served as breakfast before arrival.

KUL
HND
Mediocre 2.0

Nothing!

$165usd for two 20kg (50lbs) bags on a 7hr flight for two passengers is ridiculous! Not being able to get free water on a 7hr flight is crazy! I can under short local flights having all these extra charges but long haul flights like most other carriers shld come With at least 1 free checked bag and at least free water or soft drinks on a flight.

KTM
KUL
Mediocre 2.0

Nothing.

They accused me of stealing water.

Sun, 4 Feb
KUL
HND
10h 25m
Fri, 16 Feb
HND
KUL
14h 05m
RM 1,102
Trip: 13 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 1591 reviews
Overall
7.3
Boarding
7.2
Comfort
7.1
Crew
7.8
Entertainment
6.5
Food
6.9
DPS
MNL
Good 7.3

Densapar was a very easy airport to move around in and the boarding seating area was very comfortable. The stewardesses and loading crew were very nice and professional.

I’m not sure what is going on with airline seats. I feel like I have to slouch to be comfortable.

YVR
JFK
Excellent 10.0

None

LAX
MNL
Excellent 8.0

3 meals. Super kind beautiful attendedTs

Nailed in the els How by serving cart while dead asleep!

MNL
SFO
Excellent 10.0

Gave me food after they had stop serving since I slept through the whole flight. Very nice about it.

LAX
MNL
Good 6.0

The only thing I like is the straight flight of otherwise food was ok

Mon, 9 Jul
KUL
HND
6h 50m
Thu, 12 Jul
HND
KUL
7h 45m
RM 980
Trip: 4 days
Overall 5.8 OK
Based on 7 reviews
Boarding
6.3
Comfort
5.7
Crew
6.7
Entertainment
3.9
Food
5.0
KIX
HNL
Mediocre 2.0

Nothing.

We paid for our checked baggage ahead of time but when we checked in they said our payment wasn’t in their system. We ended up having to pay again at the counter and the price was more than double for each bag! 7.5 hr flight and you have to pay for drinks (even water) and meals.

KTM
KUL
Mediocre 2.0

Nothing.

They accused me of stealing water.

KUL
HND
Mediocre 2.0

Nothing

Overpriced luggage uncomfortable seats no entertainment not even the radio,food is terrible airplane smells terrible

PER
KUL
OK 4.6

Delayed for over 3 hours!

KUL
HND
Mediocre 2.0

Nothing!

$165usd for two 20kg (50lbs) bags on a 7hr flight for two passengers is ridiculous! Not being able to get free water on a 7hr flight is crazy! I can under short local flights having all these extra charges but long haul flights like most other carriers shld come With at least 1 free checked bag and at least free water or soft drinks on a flight.

Sat, 17 Mar
PEN
HND
24h 15m
Sat, 24 Mar
HND
PEN
19h 05m
RM 2,401
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 7 Feb
KUL
HND
10h 25m
Tue, 13 Feb
HND
KUL
10h 15m
RM 1,145
Trip: 7 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 1591 reviews
Overall
7.3
Boarding
7.2
Comfort
7.1
Crew
7.8
Entertainment
6.5
Food
6.9
MNL
BKK
OK 5.0

arrived early

1. i was unable to check-in online. PAL now only allows online check-in on fares bought on PAL website 2. gate was changed, i did Not receive notification via email nor PAL app. 3. Boarding was a little disorganized, it was hard to hear the gate crew, 4. not enough new streaming movie options 5. the meal was only warm 6. long wait at baggage claim

LAX
MNL
Good 6.0

The only thing I like is the straight flight of otherwise food was ok

CGK
MNL
OK 4.3

Once the aircraft left the gate and started taxiing, it did the job. The crew also did their jobs. Nothing remarkable. Passengers were few, so everyone could relax better.

One day in advance, an e-mail announced that the flight would be delayed by 1 h 10 mn. Once at the airport, the delay was increased. by 35 minutes. Yet, at the airport and on the aircraft, the only explanation given was the overplayed refrain "Due to late arrival of the aircraft..." PLEASE, stop kidding us. Bad management is not the same as "late arrival". At 3 AM everybody was on board. No other arriving or departing aircraft in that CGK airport at that ungodly time. The pilot mumbled something about loading cargo. We sat an extra 50 minutes before taking off. This airplane has no screen of any kind in Economy. There were posters and a booklet describing the possibilities of entertainment. Again, who is kidding whom? Before going bankrupt, the old Philippines Air Lines used the acronym P.A.L. And everyone read: "Planes Always Late". The acronym is gone, but the delays are back, for sure. I am sorry that I did not go on a low cost flight.

MNL
SFO
Excellent 10.0

Gave me food after they had stop serving since I slept through the whole flight. Very nice about it.

KIX
MNL
Excellent 9.6

Up to date and WORKING entertainment system. Ample charging options. Business class seat operation a little cumbersome and complex, but fully reclining

Came down with flu right after flying, again! Most likely sources are passaenger poor hygiene, poor cleaning practice between flight and poor air recirculation with inadequate filtration...hope to fix those things one day

Sat, 21 Jul
KUL
HND
6h 50m
Sat, 28 Jul
HND
KUL
7h 45m
RM 980
Trip: 8 days
Overall 5.8 OK
Based on 7 reviews
Boarding
6.3
Comfort
5.7
Crew
6.7
Entertainment
3.9
Food
5.0
KUL
SYD
Good 6.6

On time Friendly crew

Food portion size, taste & quality Seat is little too tight

KIX
HNL
Mediocre 2.0

Nothing.

We paid for our checked baggage ahead of time but when we checked in they said our payment wasn’t in their system. We ended up having to pay again at the counter and the price was more than double for each bag! 7.5 hr flight and you have to pay for drinks (even water) and meals.

KUL
HND
Good 7.0

No entertainment. For a 7h flight this is a slight disappointment. Food not included. I'd prefer to pay for it upfront when paying for the ticket or have it included in the price than pay for t in the airplane.

DPS
KUL
OK 4.0

Our family had 3 seats together

RUDE AND NASTY FLIGHT ATENDANTS. THEY SHOULD FIND NEW EMPLOYMENT WITHOUT CUSTOMER CONTACT! !!

KUL
HND
Mediocre 2.0

Nothing

Overpriced luggage uncomfortable seats no entertainment not even the radio,food is terrible airplane smells terrible

Tue, 30 Jan
KUL
HND
30h 35m
Sun, 4 Feb
HND
KUL
10h 15m
RM 1,153
Trip: 6 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 1591 reviews
Overall
7.3
Boarding
7.2
Comfort
7.1
Crew
7.8
Entertainment
6.5
Food
6.9
MNL
RUH
Excellent 8.0

The Inflight crew is very good.

The transfer process and layover experience is very poor.

MNL
AKL
Excellent 9.3

When I first checked in I was pleased to have the exit row as my seat as I really enjoy the extra leg room especially on an overnight flight. Then just before we boarded I got upgraded to business class which has never happened to me before and I loved it! The staff were very nice and the flight was enjoyable, I was able to sleep very well.

The Chinese dumplings that I had for breakfast weren’t very good, they didn’t seem very fresh.

LAX
MNL
Good 6.0

The only thing I like is the straight flight of otherwise food was ok

LAX
MNL
Excellent 8.0

3 meals. Super kind beautiful attendedTs

Nailed in the els How by serving cart while dead asleep!

DPS
MNL
Good 7.3

Densapar was a very easy airport to move around in and the boarding seating area was very comfortable. The stewardesses and loading crew were very nice and professional.

I’m not sure what is going on with airline seats. I feel like I have to slouch to be comfortable.

Tue, 6 Feb
KUL
HND
30h 35m
Sun, 11 Feb
HND
KUL
10h 15m
RM 1,193
Trip: 6 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 1591 reviews
Overall
7.3
Boarding
7.2
Comfort
7.1
Crew
7.8
Entertainment
6.5
Food
6.9
CGK
MNL
OK 4.3

Once the aircraft left the gate and started taxiing, it did the job. The crew also did their jobs. Nothing remarkable. Passengers were few, so everyone could relax better.

One day in advance, an e-mail announced that the flight would be delayed by 1 h 10 mn. Once at the airport, the delay was increased. by 35 minutes. Yet, at the airport and on the aircraft, the only explanation given was the overplayed refrain "Due to late arrival of the aircraft..." PLEASE, stop kidding us. Bad management is not the same as "late arrival". At 3 AM everybody was on board. No other arriving or departing aircraft in that CGK airport at that ungodly time. The pilot mumbled something about loading cargo. We sat an extra 50 minutes before taking off. This airplane has no screen of any kind in Economy. There were posters and a booklet describing the possibilities of entertainment. Again, who is kidding whom? Before going bankrupt, the old Philippines Air Lines used the acronym P.A.L. And everyone read: "Planes Always Late". The acronym is gone, but the delays are back, for sure. I am sorry that I did not go on a low cost flight.

MNL
RUH
Excellent 8.0

The Inflight crew is very good.

The transfer process and layover experience is very poor.

MNL
BKK
OK 5.0

arrived early

1. i was unable to check-in online. PAL now only allows online check-in on fares bought on PAL website 2. gate was changed, i did Not receive notification via email nor PAL app. 3. Boarding was a little disorganized, it was hard to hear the gate crew, 4. not enough new streaming movie options 5. the meal was only warm 6. long wait at baggage claim

MNL
SFO
Excellent 10.0

Gave me food after they had stop serving since I slept through the whole flight. Very nice about it.

SFO
MNL
Excellent 9.6

Nice crew. Delicious food

Wed, 25 Apr
KUL
HND
6h 50m
Thu, 10 May
HND
KUL
7h 45m
RM 1,090
Trip: 16 days
Overall 5.8 OK
Based on 7 reviews
Boarding
6.3
Comfort
5.7
Crew
6.7
Entertainment
3.9
Food
5.0
HND
KUL
Mediocre 2.0

I paid extra to sit at the quiet zone only to be disturbed all night by a crying baby. The stewardess are also not friendly and used fierce tone to ask us to turn off our phones. We ordered food for it to be our breakfast before arrival but the food was served at 1am. When asked if I could eat it later since I am really tired and wanted to rest, the stewardess just hush me to eat it now since later light will be off. It would be better if the food is served as breakfast before arrival.

DPS
KUL
OK 4.0

Our family had 3 seats together

RUDE AND NASTY FLIGHT ATENDANTS. THEY SHOULD FIND NEW EMPLOYMENT WITHOUT CUSTOMER CONTACT! !!

KUL
HND
Good 7.0

No entertainment. For a 7h flight this is a slight disappointment. Food not included. I'd prefer to pay for it upfront when paying for the ticket or have it included in the price than pay for t in the airplane.

KIX
HNL
Mediocre 2.0

Nothing.

We paid for our checked baggage ahead of time but when we checked in they said our payment wasn’t in their system. We ended up having to pay again at the counter and the price was more than double for each bag! 7.5 hr flight and you have to pay for drinks (even water) and meals.

KTM
KUL
Mediocre 2.0

Nothing.

They accused me of stealing water.

Sat, 17 Mar
KUL
HND
30h 35m
Wed, 21 Mar
HND
KUL
14h 05m
RM 1,200
Trip: 5 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 1591 reviews
Overall
7.3
Boarding
7.2
Comfort
7.1
Crew
7.8
Entertainment
6.5
Food
6.9
SFO
MNL
Mediocre 2.0

I paid $300 for 2 excess baggages, one of them they left behind in San Francisco, and the other one was mistagged, had a hard time claiming it as it was tagged to someone else. Had to prove them luggage was mine by taking contents out and showing them pictures of me actually wearing or using those that were in the luggage. As for the other missing baggage, who knows. Horrible experience.

YVR
JFK
Excellent 10.0

None

LAX
MNL
Excellent 8.0

3 meals. Super kind beautiful attendedTs

Nailed in the els How by serving cart while dead asleep!

MNL
AKL
Excellent 9.3

When I first checked in I was pleased to have the exit row as my seat as I really enjoy the extra leg room especially on an overnight flight. Then just before we boarded I got upgraded to business class which has never happened to me before and I loved it! The staff were very nice and the flight was enjoyable, I was able to sleep very well.

The Chinese dumplings that I had for breakfast weren’t very good, they didn’t seem very fresh.

DPS
MNL
Good 7.3

Densapar was a very easy airport to move around in and the boarding seating area was very comfortable. The stewardesses and loading crew were very nice and professional.

I’m not sure what is going on with airline seats. I feel like I have to slouch to be comfortable.

Thu, 10 May
KUL
HND
6h 50m
Thu, 24 May
HND
KUL
7h 45m
RM 1,138
Trip: 15 days
Overall 5.8 OK
Based on 7 reviews
Boarding
6.3
Comfort
5.7
Crew
6.7
Entertainment
3.9
Food
5.0
KUL
HND
Mediocre 2.0

Nothing!

$165usd for two 20kg (50lbs) bags on a 7hr flight for two passengers is ridiculous! Not being able to get free water on a 7hr flight is crazy! I can under short local flights having all these extra charges but long haul flights like most other carriers shld come With at least 1 free checked bag and at least free water or soft drinks on a flight.

KUL
HND
Mediocre 2.0

Nothing!

$165usd for two 20kg (50lbs) bags on a 7hr flight for two passengers is ridiculous! Not being able to get free water on a 7hr flight is crazy! I can under short local flights having all these extra charges but long haul flights like most other carriers shld come With at least 1 free checked bag and at least free water or soft drinks on a flight.

DPS
KUL
OK 4.0

Our family had 3 seats together

RUDE AND NASTY FLIGHT ATENDANTS. THEY SHOULD FIND NEW EMPLOYMENT WITHOUT CUSTOMER CONTACT! !!

HND
KUL
Mediocre 2.0

I paid extra to sit at the quiet zone only to be disturbed all night by a crying baby. The stewardess are also not friendly and used fierce tone to ask us to turn off our phones. We ordered food for it to be our breakfast before arrival but the food was served at 1am. When asked if I could eat it later since I am really tired and wanted to rest, the stewardess just hush me to eat it now since later light will be off. It would be better if the food is served as breakfast before arrival.

KUL
SYD
Good 6.6

On time Friendly crew

Food portion size, taste & quality Seat is little too tight

Sat, 12 May
KUL
HND
6h 50m
Fri, 18 May
HND
KUL
7h 45m
RM 1,138
Trip: 7 days
Overall 5.8 OK
Based on 7 reviews
Boarding
6.3
Comfort
5.7
Crew
6.7
Entertainment
3.9
Food
5.0
PER
KUL
OK 4.6

Delayed for over 3 hours!

DPS
KUL
OK 4.0

Our family had 3 seats together

RUDE AND NASTY FLIGHT ATENDANTS. THEY SHOULD FIND NEW EMPLOYMENT WITHOUT CUSTOMER CONTACT! !!

HND
KUL
Mediocre 2.0

I paid extra to sit at the quiet zone only to be disturbed all night by a crying baby. The stewardess are also not friendly and used fierce tone to ask us to turn off our phones. We ordered food for it to be our breakfast before arrival but the food was served at 1am. When asked if I could eat it later since I am really tired and wanted to rest, the stewardess just hush me to eat it now since later light will be off. It would be better if the food is served as breakfast before arrival.

KUL
HND
Mediocre 2.0

Nothing

Overpriced luggage uncomfortable seats no entertainment not even the radio,food is terrible airplane smells terrible

KUL
HND
Good 7.0

No entertainment. For a 7h flight this is a slight disappointment. Food not included. I'd prefer to pay for it upfront when paying for the ticket or have it included in the price than pay for t in the airplane.

Fri, 26 Jan
KUL
HND
10h 25m
Sun, 28 Jan
HND
KUL
21h 05m
RM 1,519
Trip: 3 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 1591 reviews
Overall
7.3
Boarding
7.2
Comfort
7.1
Crew
7.8
Entertainment
6.5
Food
6.9
MNL
AKL
Excellent 9.3

When I first checked in I was pleased to have the exit row as my seat as I really enjoy the extra leg room especially on an overnight flight. Then just before we boarded I got upgraded to business class which has never happened to me before and I loved it! The staff were very nice and the flight was enjoyable, I was able to sleep very well.

The Chinese dumplings that I had for breakfast weren’t very good, they didn’t seem very fresh.

LAX
MNL
Good 6.0

The only thing I like is the straight flight of otherwise food was ok

DPS
MNL
Good 7.3

Densapar was a very easy airport to move around in and the boarding seating area was very comfortable. The stewardesses and loading crew were very nice and professional.

I’m not sure what is going on with airline seats. I feel like I have to slouch to be comfortable.

SFO
MNL
Excellent 9.6

Nice crew. Delicious food

SFO
MNL
Mediocre 2.0

I paid $300 for 2 excess baggages, one of them they left behind in San Francisco, and the other one was mistagged, had a hard time claiming it as it was tagged to someone else. Had to prove them luggage was mine by taking contents out and showing them pictures of me actually wearing or using those that were in the luggage. As for the other missing baggage, who knows. Horrible experience.

Mon, 23 Apr
KUL
HND
6h 50m
Thu, 3 May
HND
KUL
7h 45m
RM 1,374
Trip: 11 days
Overall 5.8 OK
Based on 7 reviews
Boarding
6.3
Comfort
5.7
Crew
6.7
Entertainment
3.9
Food
5.0
KUL
HND
Mediocre 2.0

Nothing!

$165usd for two 20kg (50lbs) bags on a 7hr flight for two passengers is ridiculous! Not being able to get free water on a 7hr flight is crazy! I can under short local flights having all these extra charges but long haul flights like most other carriers shld come With at least 1 free checked bag and at least free water or soft drinks on a flight.

KUL
HND
Good 7.0

No entertainment. For a 7h flight this is a slight disappointment. Food not included. I'd prefer to pay for it upfront when paying for the ticket or have it included in the price than pay for t in the airplane.

KIX
HNL
Mediocre 2.0

Nothing.

We paid for our checked baggage ahead of time but when we checked in they said our payment wasn’t in their system. We ended up having to pay again at the counter and the price was more than double for each bag! 7.5 hr flight and you have to pay for drinks (even water) and meals.

HNL
KIX
Good 6.6

Cost can't be beat, friendly service, reminded me of flights back in the 80's - 90's with no frills. A solid air service that most would find not up to par to their own personal standards. Travelers have been accustomed to getting things as standard over the decades of flying services offered in the past, so not getting them with this airline for free can be frustrating. However, for travelers that are very flexible and don't require much comforts, this airline provides exactly what you need..a cheap flight to your destination.

The scheduled times for departure aren't very flexible, the check-in counter on return flight was extremely long even 3 hours in advance of flight departure, plan accordingly. Passengers can be grumpy because they expect more from the airline, not an airline for most who expect comfort and freebies.

KUL
HND
Mediocre 2.0

Nothing!

$165usd for two 20kg (50lbs) bags on a 7hr flight for two passengers is ridiculous! Not being able to get free water on a 7hr flight is crazy! I can under short local flights having all these extra charges but long haul flights like most other carriers shld come With at least 1 free checked bag and at least free water or soft drinks on a flight.

Malaysia to Tokyo Haneda flight information

Flights arrive in Tokyo Haneda
Flights depart from Malaysia
Flight price RM 972
Airlines AirAsia X, Philippine Airlines, Vietnam Airlines, ANA, Cathay Pacific
*
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