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Service Always late People are rude

The video did not work and there was no empathy from attendants.

I was upgraded to Business class and had an awesome experience!!!

I found the crowded squashed seating very uncomfortable, , the 380 from Dubai to UK was wonderful, the relaxed atmosphere was great, more leg room, and the staff were extremely pleasant, not sure I want to fly in a 777 again terribly claustrophobic .

Excellent Service

Everything was good!

I had a torn budd/hamstring muscle and an upgrade to another class would have been great because I was in constant pain. Hopefully, when I return in a few days - this could be arranged?

Spacious premium seating

The crew found it more convenient for them to restrict access to the toilet for almost entire duration of the flight. Appallingvattitude. 7 flights with Jet in the last four weeks-never again!

Old plane, odd food & disappointing airport conditions at both Abu Dhabi & Pune

This is how a flight sould be lots of leg room the seat went back ,the flight was from Heathrow unlike other airlines that fly from the worst airport I have ever been to that's Luton

Noting

Very full flight but all went efficiently and smoothly. Staff excellent as usual.

Nothing I can think of.

Service is not good

The food served was nice.

The KLM staff that were assigned to this flight were incompetent. After telling them I was flying with Etihad and I had a 30kg limit the told me to unpack my bag to reduce them to 23kg. I did this 3 times, and then at final weighing they figured out I was right and that I could board with 30kg. Morons!

Help And pleasant staff

Poor quality entertainment screen

* lots of leg room even in the economy seats * only 2 seats in the section beside the windows is excellent

* flight attendants a bit cold and business-like * no black "English" tea with milk and sugar * terrible choice of movies - English language movies were rubbish!

The seats are very comfortable and has a good leg space, food is excellent.

Over all it was a good flight.

Great flight

Everything

Air port setting of all airports of the world The poorest I've seen

food is good, and boarding might also be ok. that is it :/

services in board the plane was very bad. This includes: (seats, bad smell and not function bathroom, crew service is bad when flight is off the ground, broken sealing). in general the airplane is very old as usual.

Great entertainment. Crew was calm and professional.

Food was ok, but I've had a lot better on Emirates. Low carb options would make it amazing.

I was upgraded to business class and it was such an amazing experience! Glad I was given the chance to be upgraded!

Everything we want to fly business class next time

I can't even choose what did I like the most about this flight, I was in economy but felt like I was traveling in business... The crew was excellent, the flight was quiet and calm, great food,..... And so on.

I have nothing more to say about British Airways, What I have to say about British Airways is Excellent.In terms of customs services they are number one in the whole world.

Average flight

The worst waiting for a boarding pass I ever seen.2 priority lines and a bag drop line and a check in line.both for ba 1 for city airport and the other for Gatwick at the same time.choas.

Everything else was good besides the below content.

The customer service. After the meals came I pressed my button for assistance and was not attended to at all, there was over an hr before our flight was due to land. I didn't want to move from my seat as the person beside looked busy at work and I didn't know where I would go because I couldn't see any flight attendants anywhere.

Great service all round and lovely staff on board! A delight to fly.

Excellent staff

There is nothing to dislike about BA

It was on time for a change, usually late

Volume on in flight announcements is always in excess of 90 decibles this is a health hazard. Priority boarding was non existent at Alicante. I think I will be using easy jet if this continues.

Crew friendly and attentive.

Leg room worse than Economy.

Liked the efficient way a very drunk man was dealt with- he was however obviously very drunk (coud hardly stand) and gained access to his seat before a fellow passenger drew attention to his condition with the cabin staff. He was not allowed to travel.

Limited amount of food available