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Pros: The crews were pretty great!

Cons: The regulating of the temperature.

Cons: Information on arrival time was not correct

Pros: Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight

Cons: Not being to help on the ground in Copenhagen with delta issues

Cons: Time

Pros: very nice crew

Cons: my bagfage was lost

Cons: I congratulate the KLM crew!

Cons: The plane is so old..,

Pros: The socks offered in business were comfortable and nice looking. The red wine was good.

Cons: The food was just average and the seat not too comfortable

Pros: Excellent crew, good food & movie selection.

Cons: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Pros: The crew tried to be helpful but were equally frustrated with the ground crew.

Cons: Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed

Pros: Loved the smooth ride.

Cons: Bathroom was pretty nasty

Cons: KLM crew exceed our expectations

Cons: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Pros: Comfortable seat, great crew.

Cons: Flight delayed, no USB port and no entertainment

Cons: Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me

Pros: Absolutely nothing.

Cons: They should learn from Emirates or Qatar Airways on how an airline service should be.... never again, sorry Etihad...

Pros: Good trip

Pros: crew was decent

Cons: everything

Cons: Better comfort and services

Cons: Time

Cons: Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip.

Cons: KLM crew exceed our expectations

Cons: The plane is so old..,

Pros: There was a special needs boy that sat behind me and he had some issues (long flight, understandable) and the crew were AMAZING with him. Not everyone has common or even human decency. These people were rad, and it was lovely to see.

Pros: Crew was very polite & friendly. Chicken & bacon sandwich was tasty, good amount of mayo!

Cons: A bit chaotic boarding in Mykonos... not BA’s fault! Bathroom was a bit smelly.

Pros: Direct flight. Crew was good. I got home alive.

Cons: The crew made far too many unnecessary announcements and the sound system was friggin loud. Everyone on the plane jumped and cringed everytime there was another completely unnecessary announcement. The seating area in coach was also a bit crammed. The flight was full as were the overhead bins so i had to stow everything at my feet and there was barely any room.

Pros: We got to London on time

Cons: Is an old plane with a old hard product needs to be retired or retrofitted

Pros: Nothing!

Cons: Boarding was chaotic. The flight attendants never even asked us if we wanted anything to drink- never! Not even water. They were just too busy serving those who were buying food and drinks on board. For a 4-hour flight?!!! Simply unacceptable.

Cons: No delays

Cons: Less leg room than on other airlines, Crew was noisy, credit card reader was broken so all payments processed manually, maybe they were behind schedule because of this and were rushing through the cabin as a big group

Pros: Service and drinks

Cons: You could have not cancelled my flight after rebooking a connection

Cons: My flight was serviced by British Airways. The temperature in the cabinet was very warm and there were no fan controls. The seats are very narrow. Miserable 9hr flight from London to Denver

Pros: Service and drinks

Cons: I badly needed more leg room.

Pros: Staff all nice

Cons: Maintenance service could be better manage so flight delays are avoided

Pros: We got to London on time

Cons: Is an old plane with a old hard product needs to be retired or retrofitted

Pros: Nothing!

Cons: Boarding was chaotic. The flight attendants never even asked us if we wanted anything to drink- never! Not even water. They were just too busy serving those who were buying food and drinks on board. For a 4-hour flight?!!! Simply unacceptable.

Cons: Three hour delay!