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Pros: "Friendly staff. Both two meals were awesome."
Cons: "Already done."

Pros: "the crew is fine. The seat was OK standard."
Cons: "Food was not good on my way back to L.A. Food was no flavor, pork cut up way too big, prefer having small piece of meat soaked up flavor sauce."

Cons: "Poor customer service and lack of care for loyal passengers"

Pros: "The crew was great although I needed to ask them for my meal cause they passed by me. They thought I had my meal already which I didn’t. I don’t think they did it on purpose so it was just misunderstanding. My flight was on SQ 38 from Singapore to LAX on October 30 2019 Other than that. All is amazing. I will still highly recommend Singapore Airlines to other people."
Cons: "I think I have nothing in mind about improvements because I can see they have been training very well. I would like to say keep up the good work"

Pros: "Crew will do anything to help"
Cons: "I was on a nut free diet However they still gave me a ice cream covered in macadamia nuts. Nut free meals were also gluten, vegan etc so very bland"

Pros: "I can say all the crew was amazing"
Cons: "They are doing excelent job."

Pros: "Service was excellent!"

Pros: "The crew was amazing. The seat were uncomfortable"

Pros: "The cabin crew and the pilots. The flight went smoothly."
Cons: "Singapore Airlines should inform clearly of the mileage policy and the lounge access while using a code-share flight. I thought I booked as a code-shared Singapore Airline flight, but I got rejected from the lounge access."

Pros: "Everyrhing"
Cons: "Everything was fine."

Pros: "The food was good, good choices and at good intervals. Lavatories were well maintained. Entertainment was excellent."
Cons: "My first leg, the crew appeared rushed. Seating was tight. Would definitely upgrade next time."

Pros: "Basics are covered. TV screen is big but otherwise nothing special."
Cons: "It is so annoying they want you to pay an extra $20 to pre book any seat. If you need the extra $20 that much, charge me in the original fare! Don't nickel and dime me. At check in they couldn't even get my child seated beside me although a change was made last minute at the gate. Every other airline I've flown recently was better. Sri Lankan and Emirates FAR better service."

Pros: "Movies selection was great."
Cons: "Food and comfort were not as great as I thought they would be. Not bad, but not worthy of the brand Singapore airlines."

Pros: "The lunch and dinner menu was excellent"
Cons: "more bathrooms."

Pros: "Everything From the food to the drinks to the comfort"
Cons: "Nothing"

Cons: "Please don’t use just fly.com ever. They cancelled my tkt and never accommodated a new one"

Pros: "Everything about this flight was top notch. The inflight entertainment, touch screen and remote controlled, was so good i was up the entire time watching movies Black Panther, Downsizing, DeathWish, Pacific Rim and listening to the wonderful library of music, i was surprised at the range of music, from uncensored rap to big band."
Cons: "Nothing"

Pros: "Ok"
Cons: "Delayed"

Cons: "Delayed 2 hours behind schedule"

Pros: "Very good service."

Cons: "I am a vegetarian and they served a chicken piece along with my main course."

Pros: "But I got to take Qatar airline and the service was great"
Cons: "Almost missed the flight, havent noticed the passengers in prior"

Cons: "Because the flight from IAD to London was cancelled, I never made it to this flight."

Pros: "Amazing, amazing service! Great food (including Hagen Daaz ice cream) and good choice of beverages. Lots of different entertainment choices. VERY clean and well maintained aircraft. Staff is always friendly and happy...they really seem to absolutely love their job! Free toiletries in the bathrooms are an extra plus. Whenever there was a change in schedule / plans the captain informed the passengers immediately about what was going on and what would happen next."
Cons: "The only thing that did and probably always will be AWFUL is going thru security at JFK. The T S A officials there are unfriendly, sometimes rude, never smiling and often yelling at you or even little kids or elderly people. We are travelling a lot and no other security staff at any given airport is so unfriendly and harsh. Worst thing about going on a journey."

Pros: "Everyone was cold asking for blankets it was freezing on that plane only major complaint, I love the airlines, the flight attendants are lovely and gracious, they really do try. Such a nice treat after flying United airlines all year!"
Cons: "Too cold"

Pros: "I loved the professionalism of the crew, and how they treat the passengers with such care. I prefer Singapore airlines over any other. Seats are very comfortable. This craft had touch screen monitors that worked well. I was able to use my own ear buds by pulling the jack out part way."
Cons: "I really only have one gripe. I wish there were more movie choices for adults that did not have foul language and immoral scenes."

Cons: "Our flight to Bali was cancelled due to the volcano eruption. We did not receive any compensation, but Singapore/Silk Airlines told us they were able to get us a flight home to LAX instead, but that it wouldn't be until the next day. We spent money on a hotel and food and waited until the next morning, got to the airport early for check in only to find that Singapore/Silk had in fact, given up our seats that they had promised us. They said that we now would have to wait another day just to get a flight from Singapore to LAX. We asked to speak with a manager, and eventually were able to get two seats due to cancellations. This was intended to be a very special and romantic trip that was essentially ruined. Since no one could have anticipated that the volcano would cause cancellation, we should be refunded for our flights. We are so crushed that we did not get to go to Bali, and now we may NEVER get to go because we are out of money. At the VERY least, the leg of our flights from Singapore to Bali, and Bali to Singapore, should be refunded. We are extremely disappointed."

Pros: "Crew very good as was entertainments system"
Cons: "You cannot disguise the age of the 777, 30 year old design. Noisy and basic compared to 380, 350."

Pros: "Comfort Great book the cook meal choices Restful Attentive service"
Cons: "What’s there not to like about SQ"

Pros: "New movies! Yes!"
Cons: "I asked for one of the crew to help me bring up my carry-on luggage, as i'm just recovering from a flu at that time. Instead the FA looked at my bag and asked me in an irritated tone if my bag was really that heavy? I said I was recovering and I just need an extra push once I lift it up into the cabin. In the end she did help but i did not appreciate her attitude and felt disappointed my whole flight."

Pros: "We started taxing 15 minutes before the departure time. This is great !"
Cons: "not much"

Cons: "Food was very poor."

Pros: "Delayed flight from Shanghai due to air traffic issues, so I had a 10 minute window to make my connection in Singapore. Ground staff was waiting for me with a small car after I disembarked to drive me to the gate. And I somehow made my connection. Excellent service. Obviously my checked bag didn't make it, but I was told in advance and was kept updated before boarding and immediate after I disembarked at my final destination. When I went to the baggage service counter, they were already ready for me, had filled out my paperwork, and just needed an address to confirm the delivery of my suitcase. I'm super impressed to this attention to detail."

Pros: "I traveled Premium Economy. It was well worth the extra cost over regular Economy. The food was great, the crew was great, the flight was very comfortable."

Cons: "Headphones were not functioning properly"

Pros: "The comfort and food plus drinks."
Cons: "Delay in food distribution, over waiting because of many people but only twogroups of serving crew"

Pros: "The wonderfully kind and friendly air hosts and hostesses"
Cons: "Nothing"

Pros: "Almost everything"
Cons: "The leg rests didn't have enough room to be useful. I'm only 5'10", which is average, not tall, so they should have had more legroom."

Pros: "The new non stop flight frim Singapore to San Francisco really reduced the total travel time. I saved at least 4 hours in choosing this flight"

Pros: "The service was great! The entertainment was abundant. The food was tasty. No complaints at all!"

Pros: "Crew is remarkable"

Pros: "On time. Attentive crew."
Cons: "Old TV screen that was difficult to see. Looked like it was from 1990. Limited movie selection."

Pros: "Friendly staff, excellent customer service, great food"

Pros: "Great food and plenty of movies. Friendly crew"

Pros: "Crew was outstanding"
Cons: "No sound on my entertainment system"

Pros: "Exceptional service!"
Cons: "There should always be a vegetarian option on the set menu. I didn't realise I would need to pre order my meal for this."

Pros: "To be able to bring luggage up to 30 kilo's"
Cons: "The TRICK of so-called 'auction' to buy an economy plus Seat . One may end up with a middle seat . Felt personally ' cheated' . Will not do this again"

Pros: "Hot/Cold towels, great movie selection, more space, good meals"

Pros: "We love travelling Singapore Airlines and always try to travel with them if we can"

Pros: "Amazing trip Qatar airline is great"

Pros: "Gate agent gave us extra legroom after our trip to Australia in the crying baby section. No one's fault, but a difficult 14 hour flight. Thank you again for your kindness."

Pros: "Very pleasant and comfortable flight with QA."
Cons: "Nothing"

Pros: "Amazing aircraft! Amazing crew!"

Cons: "coffee is to strong and to many spicy foods"

Pros: "The crew was amazing and seat very comfortable."
Cons: "If I did not have to spent night in Doha waiting for connecting flight."

Pros: "Because I was in the bulkhead seat - it was good."
Cons: "My first flight arrived 30 min late which meant that my 50-minute layover was tight. But instead of holding the next plane for us, they forced us to re-book on a flight leaving 14 hours later! I was not ok with this so I pushed the issue and they put me on the flight leaving 6hrs later. :-((((("

Pros: "The crew was super nice"
Cons: "Food. Usually I have had no complains with food in Qatar but the chicken dinner/lunch was really bad this time."

Pros: "Great food and service. I like the short layover / transit time."
Cons: "Multiple security from Doha to Chicago. One should be sufficient."

Pros: "The supervisor has a good customer care and all the crew are so wonderful. I was so pleased. Thank you."

Pros: "Qatar Airways could not be described except a FIVE STARS airline. Great hospitality and respectful crew"

Pros: "Crew was exceptional. QSuite very comfortable."

Cons: "Boarding process, in-flight entertainment (movie selection not good), and no wifi in flight :("

Pros: "Good aircraft, crew attentive."
Cons: "Food was poor."

Pros: "I am very pleased to travel with Qatar airways. Qatar airways and Singapore Airlines are the best companies."
Cons: "I was a little bit annoyed with the staff at the Doha airport at the boarding gate because she did not let me get in to boardin in priority even though with my privilege club card, I do have to insist after the call for zone 1 to proceed for boarding."

Cons: "The time of flight changed 1:30 hour erlier and we did get noticed we were about to miss the flight it’s so annoying but at the end we catch it"

Pros: "Stewards and Stewardess were very prompt and always had a smile!"

Cons: "I was unable to get my food preference on line days before my trip. It kept telling me to try again. Fortunately the staff was very helpful when I got on board and were able to accommodate me. I hope not to have that same problem on my return flights"

Pros: "Jain meal was quite uninteresting Flight was too packed Cabin air stale and dry"

Pros: "Nothing about American Airlines Never ever to travel with it again"
Cons: "Passengers service bad Air hostesses just rude I Don’t even know why someone wants to work When they can’t even smile There were few seats were empty but they were offered to fellow passengers who happens to be different colors Person Then me America airline lost my family business for ever"

Pros: "price, comfort, food"
Cons: "arrived late, causing connection stress"

Cons: "USB port was not working."

Pros: "Food was good. Quick response to call"
Cons: "Toilet wasnt clean enough. Not offered water regularly"

Pros: "Nothing"
Cons: "They cancelled my trip"

Pros: "Helpful and friendly flight staff, comfortable business class seating that provided privacy and room for personal carry-on bag and toiletries."
Cons: "No complaints."

Pros: "Philadelphia-Doha was excellent and noticeably better than Doha-Bangkok. ood, service, condition of aircraft were all better in the PHL-Doha leg. I have done the trip a few times now so it is not a fluke. Odd that the Doha food (and I usually get the local dishes) is very so-so. I usually only take a bite or two. Not appetizing. The Doha-BKK staff was less professional as well. The trays of the main meal were left with the passengers so long, we passengers started to bring our own trays to the galley. The plane out of Doha was very tight so passengers in economy have that sardine experience. The cup holders did not work although they would have been useful."

Cons: "Seats are too small"

Cons: "15 passengers waiting in line for the bathroom"

Pros: "Lost bag"

Cons: "light breakfast and light snacks for an 8-hour flight? come on!"

Cons: "We were packed like sardines, it was very uncomfortable. And, by the time they got to me, they were out of the fish I wanted for my meal."

Cons: "very upset about fee i was charged for overweight luggage, and the unclear wording on their sites baggage allowance rules."

Pros: "Good service, good entertainment options, modern aircraft"

Pros: "Excellent crew and service"

Pros: "Crew was exceptional and in-flight entertainment options superb. Meals were well apportioned and delicious."
Cons: "Seats were a little narrow, especially the middle ones but to be expected when flying economy."

Pros: "Exceptional Service Great Food New Planes Overall excellent"

Pros: "timing"
Cons: "qatar airlines has some old airplanes foods are not good"

Cons: "They never gave my baby's stroller when I landed at my destination..i.e. Houston. They said I have to pick it up only at baggage claim..and I had to carry my baby with 2 hand luggages all the way through immigration until I reached baggage claim...very disappointed with this. ..Other airlines handed the baby stroller as soon as you got off from the flight.."

Cons: "I had booked the Amaya lounge for the 3,5 hours stop over. It cost $50+ and was so not worth it! Bad food and uncomfortable chairs plus it was really crowded! Next time I'll just go to a cafe! No seats at the gate when I got there. Slooow boarding!"

Pros: "The crew were nice"
Cons: "The screen of my seat and my mom ( sitting next to me) and the lady near the window stopped working after launching and we had to stair in the dark for eleven hours the flight attendant tried but couldn't fix it. The seat itself was broken and I had to put the bottom Cushing back every time I stand up.the cue to the rest room ( one off them has a broken lock so you can't lock it ) was very long and I had to wait for 25 minutes tell I got in ( the first time I waited too long standing in an air plane )"

Pros: "Everything was taken care of and I never had to worry. I felt well treated, important, my things were taken care of and respected, the plane was clean and had great in flight options for food and entertainment. The staff was respectful and nice."

Pros: ". ."

Pros: "Everyone on board was pleasantly and helpful and that goes a long way."

Pros: "Very friendly flight staff."

Pros: "Great flight"

Pros: "The food"
Cons: "My seat did not incline"

Pros: "I love the help given by ground crew in KLIA upon arrival. The crew waiting at the exit gate to make my transit quick and easy. The staff took me right to the flight gate, issue me the boarding past without me spending time to locate the transfer counter.. It was hassle free. Bravo! Please keep it up with this excellent service"
Cons: "The vegetarian food, noodle with bamboo shoot was too salty and plain."

Pros: "Crew did their best"
Cons: "Plane entertainment was outdated and poor. Plane itself is also lacking comfort"

Pros: "The food was great and so was the staff. The plane was clean and spacious."

Cons: "No Chinese food to choose"

Pros: "Entertainment always the best!!! The spacious seat and quick check in system"
Cons: "The crew can improve by more attentive and Mayb more staffs. The flight is full, they quite busy. But General is good. The food can be better options"

Pros: "No complaints. Right from the airport staff to the crew in the plane all of them were amazing"
Cons: "Keep doing what you are doing."

Pros: "Yes"

Pros: "Double seat on economy class upper deck"

Cons: "more western vegetarian options"

Cons: "Flew airbus 380 all the way and it was super comfortable!"

Pros: "The staff were very attentive and polite at all times!"

Pros: "I really appreciated the upgrade"

Cons: "Not taking the blankets and headphones away 30-40 minutes before the flight landed"

Cons: "Breads must be at least warm. The breads were frozen."

Cons: "Food is ok but can be improved."

Pros: "Cold meal was nice, standard business class, no amenities. Nice crew, welcome on board."
Cons: "The crew was in a constant hurry after. The meal was ok, but no cocktails served. Tablet was not working remotely, it has to be connected to the dock all the time. USB port was also not working, did not charge my phone. I’m glad that we did not buy the business upgrade for his flight before. It would felt wasting all our points. Luckily we were upgraded during check in. Check in was awful, they checked in 4 people in front of us roughly in 20 minutes in MLE. It felt like waiting for forever."

Pros: "Fabulous flight and trip to Australia"

Pros: "The entertainment selection."
Cons: "The watermelon in the salad was almost spoiled."

Pros: "The crew"
Cons: "The chicken option dish was overdone."

Pros: "My first flight with Emirates. Excellent all round"
Cons: "Nothing"

Pros: "Great service"
Cons: "The price was too high. I usually pay $450 USD less."

Cons: "Food was pretty bad."

Pros: "Smooth flight, courteous staff"

Pros: "The pre-boarding, courtesy extended, everything was good. No complaints."
Cons: "The long hop because of my age"

Cons: "Before I start my complaint I would like to say that my family and I had 6 emirates flights this year and 5 of those flights were very good and we thoroughly enjoyed our traveling with emirates but this 1 flight came out to be the worst flight of my life. I made online check-in and chose our seats and all was successful but when we reached the airport and I opened my app, it displayed that online boarding pass was not available. After moving slowly in a long queue, when I reached near boarding counters, an official checked my name in a list and informed that there was some new tax applied on us and thus I had to visit counter 5 or 6 to pay that tax. We joined the queue of counter 5 but it was not moving at all and I noticed some people being served at counter 5 who were not in the queue, thinking that counter 5 might take longer, I joined counter 6 queue where there were only 1 family and 1 passenger ahead of me, for next half hour we stood there but that queue didn't move. Finally after some time another counter called me, he confirmed that I had made online check-in. We were given boarding passes and were asked to wait for tax processing, After another 15min, we were given all papers and were requested to move to the immigration counter. After immigration when we were going through final security check, the emirates official asked me to hurry up, I showed him that the security process was going on in front of him, upon that he asked why I was late to airport, I informed him that I made online check-in and I was required to be there 90min before the flight but I was there 150min before the flight and it was in front of him how long the tax processing took, upon that he said that I should have been at the boarding counter 240min before the flight and that I should be aware of the facilities at the airport (although it was my 1st time there). I had not made any complaint on what had happened so far to anyone and I was not rude to anyone although I was with my wife and 1.5 years old son who was crying coz of warn weather and thirst, we couldn't provide him with water coz we were standing in queues all the time. But hearing such comments from Emirates official were quite unbearable but still I stayed calm and reached at the gate. When I handed over the boarding passes, I was told that my boarding pass was missing and I was quickly blamed by emirates officials that either I reached there without a boarding pass or I had lost it. When they checked in their system it showed that I was already boarded, I understood that they gave my boarding pass to someone else but they kept on saying that I had lost it and also informed the same to plane crew, then they made a manual boarding pass for me and let me pass the gate. We were the last passengers to enter the plane. When I reached at my seat, there was someone else sitting there, upon taking attendant's help, it was discovered that the passenger sitting there had my boarding pass."

Pros: "Good leg room and good service. Food decent and 380 has very good stable flight even with occcasional turbulence"
Cons: "Cannot think of anything I dint like"

Pros: "তথ্য দিয়ে সাহায্য করা কে আমি ধন্যবাদ জানাচ্ছি, প্রথম থেকে শেষ পর্যন্ত সাথে থাকার জন্য কৃতজ্ঞতা।"

Pros: "The staff was excellent"
Cons: "The wet bun for a snack was terrible."

Cons: "Emirates chairs couldn't decline recline"

Pros: "www.Web.HR"

Cons: "Too cramped in economy. Food good, staff helpful."

Pros: "Service from staff"
Cons: "One toilet was not in service and another ran out of water in the sink!"

Pros: "It felt comfortable."

Pros: "Little better. Too bad this wasn't my seat for the longer flight. Quick flight."
Cons: "Nothing."

Pros: "A380 is spacious"
Cons: "my tablet was not flat"

Pros: "Wine"
Cons: "Food"

Pros: "My mother was the passenger Emirates & was her first experience flying alone, but having airline assistance. She marveled at their service & at every consideration to make flying alone as a senior seamless & worry-free. She was so happy of their thoughtfulness for carrying her luggage, driving her wheelchair, checking in for her w/her passport & picking up her luggage at the baggage round, that she tipped him $20. She made us sure that she would LOVE to fly alone back home again to the PH without us as long as she has airline assistance. A hint for us! She also liked how there was more foot room for economy seats than in Delta & EvaAir for this long trip & it helped her stretch her legs, as well as, the little Emirates pocket bag they give w/ear plugs & a eye mask with socks."
Cons: "She says that on her way to MNL from JFK (with the 1 stop at Dubai) the food was delicious. However on the way back home from MNL to JFK, the food was not good & she just slept all the way through."

Cons: "There were four toddlers across the aisle from us. They never stopped screaming during the entire flight. It made the flight absolutely miserable."

Pros: "Everything felt like first class, in coach"

Cons: "Waiting for 4 hours for boarding due to silly mistake of agent for booking my ticket with wrong spelling & keep me on hold for hours & hours. will never recommend such site to others."

Pros: "Twice on this nearly 8-hour flight attendants passed through the cabin with hot cloths to clean face and hands. Very refreshing! Good food."
Cons: "This is not about the plane or the airline; rather the airport in Dubai: build better restroom facilities for your female passengers! Near gate 29 is a women's restroom with just 2 toilet stalls and one sink! Wholly inadequate for the 3-4 gates it serves."

Pros: "Everything"

Cons: "The crew wasn't as attentive to me as they were to the gentlemen on the plane. Felt a ignored quite a bit."

Pros: "Crew and service were good. Not a fan of Indian food. Ran out of alternatives. You are leaving India. Might want something other than Indian."
Cons: "Used 2 prong headphones so you couldn't use your own which was uncomfortable."

Pros: "All was great ! Hope i'll be able to try the business class one day !"

Pros: "Very few passengers on the plane allowing to use more space than normal"
Cons: "Shaking air over India for multiple hours which wasn't too pleasant but not the fault of the airline"

Pros: "Emirates flight and on flight services were Superb!"
Cons: "Bought tickets on Malaysian Airlines quota/allocation but was turned away by Malaysian Airlines counter becausw its operated by Emirates. Im a silver card holder on Oneworld ao I wanted to have less queue by using Silver card privileges at Malaysian Airlines counter but was not accepted. Had to go onlong queue at Emirates in KLIA but it was fast."

Pros: "Overall experience was good"
Cons: "Up grade with new movies. When I was booking the flight I choose my seats. But they at the airport they change the seating and separate the family."

Pros: "I like the crew, service, boarding and comfort so I'm very satisfied from such services I will not fly in any other one except Emirates airline."

Pros: "Nothing."
Cons: "The service that Emirates provided."

Pros: "plain was big and clean entertainment was excellent"
Cons: "they lost 2 pieces of my luggage one of them was a wheelchair and there was a delay in takeoff"

Cons: "Huge drop in the quality of the staff compare to the previous flight 4 hours earlier. A lot of staff and maybe 2 of them seemed to be concerned by their job. Most of them spent most of the time eating, drinking and talking between them. They probably spent a better flight than us. For a 7 hours flight they offered us just once to have a drink. Their office was completely messy. Nobody really care about their job. They all seemed to be in training period."

Pros: "Nothing"
Cons: "The crew was not cooperative and the AC was hot especially in the first 3 hours"

Pros: "Tasty food, good selection of movies, very comfortable, and clean."
Cons: "Rude flight attendant who had a friend in the section and would talk loudly to her during sleep times."

Pros: "Very good entertainment system."
Cons: "Food was horrible. No drink service. Old seat."

Cons: "Love it"

Pros: "Could not take flight and could not get refunded"
Cons: "Refund money"

Pros: "Service was outstanding"
Cons: "It’s not the airline fault that our flight was delayed so many times. A 8 hour trip took us 13 hours."

Cons: "Seat was very uncomfortably"

Pros: "everything"
Cons: "nothing"

Pros: "CX crews are professional as they are very customer oriented"
Cons: "The ground services in Melbourne airport was really bad! Chaotic arrangements for boarding and especially unpleasant staffs!"

Pros: "Crew was amazing!!"

Cons: "The flight crew was courteous and very accommodating"

Pros: "crew was courteous and highly helpful. food was good, served hot."

Pros: "So nice, smile everytime, clear information and direction"
Cons: "I really hope they will serve wine or liquor but that is okay"

Pros: "Flight was great."
Cons: "It’s nice to lay down, but it’s not completely comfortable. Difficult to get a restful sleep this time."

Pros: "Washington Dulles Cathay Pacific employee needs more training on customer service."
Cons: "NA"

Pros: "Except for one time service everything else is good"

Cons: "Flight delayed as always"

Cons: "The gate to connecting flight was very far and signs to gate were confusing."

Pros: "It was a journey with comfort and care.Crew was at its toes with hospitality skills.Food and snacks were appropriate.overall it was an amazing experience."
Cons: "All was gud . Can add little bit for vegetarians food choices."

Pros: "Very efficient service and prompt arrivals unlike United Airlines.aircraft was modern and equipment was generally well maintained."
Cons: "What other snack options available other than Ramen Noodles. Maybe a low carb option is needed. There are some noodles made from soy products and these will be low carbohydrate. Seats in economy are ok for short people. All airlines should designate an infant seating area close to toilets. This way all infants will be restricted to these seats and the noise pollution in the aircraft is restricted to a small section of the ship.these seats can be specially configured to either seat a no rmal adult or a fast attachments for a baby carrier."

Cons: "Lacking in inflight service after mid flight. Leaving 7 hours of nothing! So you arrive hungry both ways."

Pros: "Adequate leg room, which is very important in a long haul flight. Punctual."
Cons: "We had lunch and then breakfast, skipping dinner. Considering we were in the place for 14+ hours, dinner instead of either breakfast or lunch would have been good."

Pros: "Food is fine."
Cons: "washrooms are small and dirty."

Cons: "Bulk head seats. People walked over me all night including staff"

Pros: "The ground staff helped me get on board the flight despite a transit delay that caused me to arrive at the check-in counter a few minutes into boarding time. I have no complaints about the in-flight staff. Our flight arrived a few minutes early to our destination."
Cons: "It would be nice if the meal menus had allergy information printed on them. The plane was equipped with an older entertainment center, and some of the control buttons were a little unreliable. These are minor complaints, however."

Pros: "Although we booked the fight online, we were able to call the airline directly and got seat assignments for all the flights. Very pleased to speak to a person than navigate on computer."

Pros: "The Denpasar Airport had been closed for days due to Ash/Volcano Agung, so luckily our Flight departed as planned, and on time. Was easily re-assigned a new seat (middle to aisle) at the gate. The staff was attentive and courteous."
Cons: "We had a roundtrip ticket from Denpasar to Bali. We were in Thailand when Bali's Mount Agung erupted and called Cathay Pacific requesting our fees be waived to change our return flight from Denpasar, Hong Kong, Newark to Bangkok-Hong Kong-Newark. Cathay Pacific said the fee to change our flight is $350, and plus the difference in the new ticket price. That option was very expensive. We were very stressed about returning to Bali due to the High Alert warnings. The Denpasar Airport was closed for days -- and our request was not unreasonable."

Pros: "On time"
Cons: "Slow food service, average food. Slow after meal pick up."

Pros: "On time. The crew on"
Cons: "No inflight entertainment. Zero. Bad. Crew is not as nice as Cathay Pacific. English not as good."

Pros: "The crew are very nice. They maintain the toilet area clean and with paper supplies. I love the availability of having a hot noodle soup in between meals."
Cons: "No slippers, toothbrush & toothpaste for economy passengers. Some airlines will give this automatic due to long hours trip."

Pros: "The tv had decent selection. Crew were nice. Priced good"
Cons: "Boarding is chaotic, after standing in line then they call for other rows and my place in line didn't matter it was a free for all rushing to get in line. No water.....they took my water and have high blood pressure so need water and they don't give enough. Food is mediocre"

Pros: "The food - best in the sky"
Cons: "Cathay's business class seats are not as wide at Singapore Airlines'' business class seats"

Pros: "Very clean everyone was nice, easy getting on and off flight"
Cons: "Movie and tv selection pretty bad! And seats not comfortable compared to the longer Cathay Pacific flight I had just taken."

Pros: "Flying beats driving"

Pros: "More leg room, incline on seats, blanket, pillow."
Cons: "All the adverts on Premium Economy with Cathay Pacific are inaccurate. It is NOT your secluded compartment. The curtain to economy is ALWAYS kept open...NO privacy. Food is EXACTLY SAME as economy. In LAX had to REMIND them that Premium Economy has priority boarding. There is no champagne on arrival at your seat...you have to ASK for it. Crew is always HURRIED. When you ask for a beverage or a snack, hostess and stewards have ATTITUDE. it's like they are doing a big FAVOR. Really??? we spent lots of EXTRA MONEY to be in this class. Restroom was difficult to access. Overall MAJOR DISAPPOINTMENT"

Cons: "Delayed flight caused a lot of problems and charges for us"

Pros: "There was more leg room and the food was excellent!"

Pros: "I like the comfortable seats"
Cons: "Thin blankets was not enough to bear the cold."

Pros: "I really appreciated that Cathay flew another plane in to pick us up when our original aircraft was mechanically grounded at the previous destination. The crew were very professional."
Cons: "Our flight was delayed due to mechanical failure and didn't arrive from its destination: Taipei. We were not told about the possibility of our flight being cancelled as we arrived at check-in, we were allowed to check our bags first, issued boarding passes and *then* we were told to come back to check in counter in 3.5-4 hours. Our checked luggage had already been taken and with it, clean clothes, toiletries and other items that could have made the waiting more comfortable. After coffee and a snack we decided to check in to the capsule hotel at Narita. Minimum stay was one night at that hour of the day - for stays after 6pm. While I appreciated that Cathay got us out later that evening, the plane we flew was one of the oldest in the fleet: the seats did not recline at all so it was very uncomfortable. It was a late night flight but no one was offered pillows or blankets. (I did receive one upon request). We arrived in Hong Kong in the early hours of the next morning - 3 hours late - after the airport train had finished running so I paid for a taxi home which I normally would not need to do since I already had a train ticket. so my flight experience did cost me some extra money this trip."

Pros: "The food and service"

Cons: "Cobrar 45 euros por kilo extra no es normal"

Pros: "Love the plane, seats"
Cons: "Food has gone down"

Pros: "Service is good."
Cons: "Food is too simple."

Pros: "We were booked on "S" class fares, which meant no seat selection until 48 hours before departure. However, we were able to get aisle seats with no problem. The crew was wonderful, service was great, and entertainment exceeded expectations."
Cons: "Boarding--but I never like the boarding process."

Pros: "Service"
Cons: "bring back Me Before You!"

Pros: "service was top notch"
Cons: "wish economy chair could recline slightly more but I understand its all about space."

Pros: "many choices of movies, tv and music program. great service on board"
Cons: "delay for one and a half hours"

Pros: "Every thing was ok but no snack"
Cons: "Water and soft drink are important for every one shold serve every half an hour"

Pros: "The snack was so good"
Cons: "Water and soft drink didn't serve very often"

Cons: "Seat can not be reclined, where it makes you slouch, very uncomfortable position. Meal time is rather odd, should be re schedule since we depart on early morning hour."

Pros: "The seats are comfortable enough though they felt dated and had less space between the seats thank Air New Zealand."
Cons: "The service was quite frankly bad. We felt as if we were in a forgotten zone between two curtains sandwiched between business and economy. There was no dedicated staff for premium economy and this may have been part of the problem. There were only six passengers in Premium economy yet at meal time our choice wasn't available. We were offered meals from economy as an option. Getting any service meant having to use the call button because the staff rarely popped in to see if we needed anything. I've never used the call button so often in one flight. Friendliness came across as a forced response to our queries and at times even that wasn't masked so well. Drinks were served in plastic cups instead of real glass (like Air NZ) and filled nearly to the top...practically a tumbler of wine. Not very classy. We were forced to use the economy toilets instead of the business ones (like Air NZ). Overall we felt that Premium Economy on Cathay was economy with a wider seat with the exception that the services was worse than our economy trips with Cathay. This was a huge disappointment especially when compared with the first leg of our trip with Air NZ which was outstanding. We are not keen to fly Cathay again but unfortunately we'll have to on the way home."

Pros: "I had requested a diabetic meal and they came to talk to me about any other specifics that could be affect the reasons for my choice for have a diabetic meal. The flight attendants were very courteous and polite"
Cons: "It has nothing to do with the airline really, but the person in front of me had their seat back but because of the long legs of the person behind me, I was unable to recline, so I did sometimes feel in a bit of a closed spot. Not the airline's fault really."

Pros: "Worst customer service ever no one ever answer the call also no one ever answer call from vayama DO NOT BUY FROM VAYAMA"
Cons: "Honestly never buy a ticket from a vayama or kayak worst companies to buy ticket from I wanted to extended my ticket and they were charging me $1200 for extending my ticket from Lahore to New York ... instead I just missed my flight and got new ticket for $500"

Cons: "New Istanbul airport requires kilometres to walk and then take a super crowded bus. Insane"

Pros: "Flight arrived on time."
Cons: "Boarding was unnecessarily chaotic."

Cons: "Crew could have been more friendly."

Pros: "The crew was good. The seats were not comfortable."
Cons: "food could have been better."

Pros: "Liked that in this day's of cost cutting by most airlines, Turkish decided to win customers with Quality! Premium liquid soap, cologne and moisturizer in the lavatories, fresh seafood in ordered special meals, friendly service and good entertainment. Thank you! Didn't expect..."

Cons: "The online check in wasn’t possible so I wasn’t able to choose my seat."

Pros: "Probably best economy class service and amenities and timings."

Pros: "It was all good"

Cons: "Boarding. The gates were cheep changing. Poor room between seats."

Pros: "Business class was money well spent."
Cons: "The boarding at the gate was a bit congested."

Pros: "High quality in.Biz.Great selections of food but wine a little scarce"
Cons: "More wine"

Cons: "Every flight is late boarding and taking off, connections are too close together and the set up of Istanbul's airport is nonsense. If you don't miss your connection it's because you ran and the flight took off late. Boarding is rushed because they started late"

Pros: "The international pods were wonderful. Lots of space and could choose from a ton of movies. the bathroom was oversized with plenty of space. And the Bentley travel packs are a very nice touch. The highlight of the trip though is the Turskish Lounge in Istanbul. It has several grand pianos, tons of iMac stations, a freaking golf simulator, and different food stations. Thai, Turkish cuisine a salad bar. It it the best lounge I have experienced 10 fold. It’s the size of a mall."
Cons: "One negative was the beverage service. Iberia and Korean air are much more attentive before and upon take off. Beverage carts come around quite often. Turkish, not so much. Also food was just okay. Feel like other airlines do better in business class"

Cons: "Flight got delayed by 8 hours. The food was horrible."

Pros: "Easy boarding I didn’t have check in bags so it was really quick and easy.seat was okay"
Cons: "The crew were not professional at all.missing serving people,some would get a snack or been asked what to drink and some got skipped. There were not enough food."

Pros: "Excellent respect of timing : check in , take off and landing and delivery of luggage. Crew professional and quicly available Connecting flight was possible thanks to respect of time. I have tried number of companies I can tell Turkish airline is committed to time and staff are well organised and professional."
Cons: "Seats were uncomfortable in this kind of plane. As we were doing a connecting flight we were also tired."

Pros: "They allowed me to change my flight for free because I could not get a visa to Turkey. Thanks!"

Cons: "See volume issue from earlier."

Pros: "Food, service, condition of the aircraft"

Pros: "I landed SAW airport with another operator. Turkish airlines should have simply waited for me as my reservation with them starts in SAW airport. My previous operator sent my luggage to SAW as final destination, which means i have to cross passport control, collect my luggage and start the check-in process; given the time window between the flights, that was simply impossible. TURKISH AIRLINE's ground staff - transit team of SAW airport - Made it happen! I was requested just to wait, then they confirmed transferring the luggage and gave me respective tags! landed CDG - Paris to find my bag safe and sound :)"

Pros: "Went smoothly!"

Pros: "Smaller aircraft but better seats, comfortable"
Cons: "The air conditioner stopped working it was in incredibly hot on the aircraft cabin"

Cons: "no USB chargers!"

Pros: "The saving grace for the trip was my segment of flight from Istanbul to Antalya. Excellent seating, service and overall experience. Thank you."
Cons: "The flight departed late from LAX thus making me miss my connecting flight to Antalya. It was a long and tiring experiencing for a 74 year old women. Seats on the airplane were so small I could barely get in an out of them. No one to direct me at the gate in Istanbul and explain where I needed to go. Food very ordinary compared to other flights I've taken with Turkish airlines. Thought I was on a different airline flying from Istanbul to Antalya. That segment was excellent."

Pros: "My above score should be 5 stars in all categories. They were running a special price on business class upgrades. It was fabulous: food great, service attentive, and seat that totally reclined to bed. I slept over 8 hours."
Cons: "I could not change the stars above."

Pros: "I liked everything in general . I had the assistance on time from the airport that you asked for me . I was asist from a person to abbord the plane and when I came to Paris and took me to get a taxi"
Cons: "Nothing"

Pros: "Food is excellent."

Pros: "The flight attendants were incredibly kind and attentive"
Cons: "Bathrooms were a mess. Badly need more cleaning throughout flight"

Cons: "We were flown by AnadoluJet which is a fully owned subsidiary of Turkish Airlines. We were notified of that change until checking in time. The seats weren't comfortable and leg space was too small. The food was poor. A chess sandwich and nothing else."

Cons: "They had to reset the entertainment system multiple times"

Cons: "Flight was cancelled and I was rebooked 24hrs later! Not okay!"

Pros: "see above"

Cons: "I have been traveling 40 times on this flight (Geneva-Istanbul-Mogadishu) and since 2014 the food is all the same: insipid and at some occasion got a food poisoning (always traveled economic). Same dry or overcook pasta and dubious meat. So on my profile (i am an Elite frequent flyer) i ticked that I prefer a special meal (sea food).. which is never available. So they apologize and promised they will make a commercial gesture that... never came."

Pros: "My husband and I had a very average experience overall. From boarding to inflight customer service."
Cons: "We did not plan to check in any luggage since we had few connections, so we decide to take our rimowa luggage with us. So we were forced to check them in because it was only 8kg allow per passenger on carry on. So our luggage end up full of big dents, and scratches. We reported to the airlines and it was hard to justify what we were complaining about it. As a consumer were are very unsatisfied and unhappy. One of the worst experience in hospitality I have ever experience."

Pros: "good food, offer different drinks, good service and polite, The take off and landing were so smooth."
Cons: "all movies offer subtitles, can't turn off which some people might feel disturbing"

Pros: "TV accessories - socks, blanket"

Pros: "Boarding employees were so polit The flight was on time"
Cons: "Entertainment were poor"

Pros: "On time"
Cons: "Had to wait 1 week for the money to be unblocked which affected my vacation"

Pros: "The company gave us a hotel for the layover."
Cons: "Seats uncomfortable"

Cons: "They left my bagage in Estambul"

Pros: "crew was friendly, I slept through most of the trip."

Pros: "US airlines ought to take lessons on customer service and satisfaction!"
Cons: "Boarding was a bit chaotic. Ought to have better organization and identification for different boarding status .. A B C D etc."

Pros: "no individual tv screens. only 1 container of orange juice. BUT the stewards was really lovely when I told her I was allergic and made me a plate of fruit."

Pros: "Helpful cabin crews"
Cons: "Interval between servings of meal is too long"

Pros: "Nothing"
Cons: "WOULD NOT TAKE TURKISH AIRLINES AGAIN IF MY LIFE DEPENDED ON IT. I took a flight from JFK to Tel Aviv, with a a layover in Istanbul. Turkish delayed my first flight by 2 hours, which caused me to miss my layover, and the next flight from Istanbul to Tel Aviv was not until the next day. They made me pay for a visa to get into Istanbul, took me to a hotel about 30 minutes from the airport, and then did not serve me any food for dinner. The Istanbul airport was a mess, the flight attendants and everyone working for the airline was EXTREMELY UNHELPFUL. Then on the return flight, they changed the time of my flight at the last minute, which caused me to almost miss it. On top of that, they lost my baggage and took a week to get it back. DO NOT EVER FLY TURKISH, YOU WILL REGRET IT."

Pros: "The fares were cheap and there was no mistaking we were in economy class: the seats were relatively uncomfortable, and the cabin seemed a bit out-of-date. BUT: for being economy class, legroom seemed above average. The food service was amazing, and cabin crew was incredibly attentive and friendly. I will absolutely look to fly Turkish Air in the future!"
Cons: "The worst part of the trip: other passengers. Some of them were pretty pushy and aggressive, while others had somewhat dubious standards of personal hygiene."

Cons: "Changed boarding gate 3 times and then put us in a crowded stand up room only 10 minute shuttle to the plane where we then had to climb steep stairs with carry on luggage to enter the 777."

Pros: "A three hour flight and they gave us a very nice meal and beverage selection. Never happen in the U.S. unless you are flying first class, and even then they wouldn't exceed Turkish Airlines. When did you last have metal eating utensils with your meal..... if you even got a meal. Plus multi channel seat back entertainment on a three hour flight. I wish the U.S. would open domestic markets to foreign carriers."
Cons: "Really tight seats. Almost impossible to eat your meal."

Cons: "Baggage handlers poor. One of my bags was dented and the other had a buckle broken."