Wonderful Premium Economy experience. Felt as good as Business Class for food and entertainment. Comfortable sleeping too
No kids provided. Instead we were told to have contacted the airline that we have kids and require kids meals. We were not the only ones who inquired about kids meals. It’s odd. Emirates and other airlines give kids meals as standard and before the adult food comes out. The rice in our meals was gluggy and under cooked. The chicken was also raw. Sadly not the best experience with Finn Air. The hostesses tried to compensate with the snacks and drinks but missed the mark by a long way. Especially when paying Emirates/Qantas prices
The seating is spaced out nicely, The crew could have offer more drinks.
First time and very memorable, the finest flying experience ive ever had
Overall was a good experience and this particular flight the crew were great too at least in business class. It’s not always the case with flydubai. Few things would make me think twice in the future on this route. 1. The arrival into T3 might sound good but it is a real pain as it takes almost 30 mins to get to terminal on the bus as the aircraft still park at T2. The bag takes even longer . If they just let us off at T2, I’d be home within 30 mins of walking off the plane. Instead it takes 1.5 hours. 2. Due to the timing, the very tiny lounge in Penang is so crowded because half the lounge is closed for Qatar crew. Hardly anywhere to sit. 3. Flydubai app and site has a long way to go and using it is very unpleasant.
The plane was clean and well maintained the crew members were professionals and friendly and the food was good
Flight left on time. Bags came quickly. Crew was nice. But internet never worked and the food was awful.
Emeritus is ***** Fly dubai is 0 we need better service for Fly Dubai
Delayed, Bad American style food (not tasty, horrible cheese for a flight to France). Incompetent cabin crew (I asked how to connect by cable my headphones and the flight attendant suggested me Bluetooth which is not available). Good space
Amazing and great experience, crew was available and took great care of my parents. Food was nice and so was the service. Aircraft from Dubai to Mumbai was not so great and was a big showdown of the aircraft service
Best service airline. The cabin crew is attentive and friendly. Inflight entertainment system is good
Best airline I think. No problems with anything. Crew were great, no problems with the airline food and entertainment and a smooth flight.
Service was top notch and the attention to passengers is great. Takeoff and landing was on schedule. Food selection is good
The business class seats were very uncomfortable. When in lie flat position my legs were very restricted.
We were not given option for meals since they ran out of the other option but good thing the remaining options tasted great.
Very good flight from Boarding to landing -efficient and comfortable with decent entertainment options
Construction at PDX resulting in very lung walk from the rental car to the gate. SFO, extremely long walk between terminals to get to connecting Singapore airlines flight. My smart watch recorded a total of 3 miles.
Crew and service was excellent, but passengers should be offered a welcome drink before take off which did not happen. Food was very good. Unfortunately the lie-flat bed in business class was one of the most uncomfortable I have experienced. The configuration forces you to sleep with your legs at an angle instead of in a straight line, plus there is very little padding on the bed so it wasn't possible to sleep for more than 2-3 hours on an 18 hour flight. For what the airlines charges for a business class ticket their hard product leaves a lot to be desired.
Everything was great keep up the good work 😁, can't ask for more.
Flight from SFO did not include entertainment as it was not working the entire duration of the flight. Was informed that there would be a $350 voucher for the inconvenience. Uncertain how the voucher will be provided.
Will never book any flight from Kayak and will never travel ithad airline
In Colombo when I-drop my baggage Sri Lanka air line crew not polite way talk very rude
Same problem place in the middle so small Im 1,85 m so not good 👍
The WiFi was not compatible on both my phones (Vivo Y30 5g and Samsung Galaxy A32) with up-to-date android software.
Did not provided with option for class upgrade. Staff at gate was not able and willing to accommodate with class upgrade, eather with plenty empty spots in business and first class.
Stewardess was attentive and was actively roamin to check the passengers on the biz class
It was worst flight ever of 26h. Poor service and seating. Flight from Abu Dhabi to Islamabad service and seating was worst ever. No tv extra.
i was not allowed to use lounge, although i had business class ticket, and nobody told me my ticket was not eligible to use lounge
The check-in has been the very best so far I didn't get to use my priority access which made me feel like a paid a higher price with no benefit for that I loved the food Very tasty and hot The staff friendliness, empathy could be better as it was not linear amongst the whole crew Otherwise, no complaints. I'd still fly again via Etihad Great prices despite the long 6h of waiting time
It was OK as the seat which we paid for doesn’t have any window. We paid $120 for 3 seats but it’s for nothing. Crew could not help. None of the ports worked so all our phones went dry
My flight was canceled 1 minute before boarding. The customer service was owful, no one could tell us what was going happened. I spent 30hrs instead of 15 from Washington DC to Brussels. No apologie or help
What I did not like was that the airline changed my seat in Bodrum to one that was not in business class. Up until that moment I was in seat 1A. Then suddenly they told me I was in seat 1K and my "tablet was not working". - meaning my tv screen. I said that was not ok and they said go tell them in Istanbul. Each Turkish Air rep that I consulted told me there were no available seats in Business class. Finally I talked to the 4 airline representatives outside the lounge. When I talked to a woman and explained I wanted to change my seat back to what I had, A lady consulted something, asked me if I signed anything, then turned to a man nearby and spoke in Turkish. The man consulted someone and spoke in Turkish to the woman. Then she said my seat was now A1. Why was my seat changed out of business class in the first place? What would have happened if I had not talked to someone at the lounge? I am totally confused.
my experience was great with Turkish airlines . the problem i encountered was with kayak booking. When I booked . it showed that im allowed a bag . and when I got to the airport, i had to pay $165 for one bag.
The best airline food being served for business travellers. Excellent food.
The economy seat was so uncomfortable, had not enough leg room for 13 hours flight, front seat basket was broken and couldn’t hold anything, food quality was horrible( we got food poisoned ) we charged for logged which used to be free. We paid too much for this flight and very disappointed. Turkish air line better to make satisfy and respect people instead of find different way to scam people.
It was an old airline with the old configuration of business class seats. Not really what we signed up for for the longest leg of the trip. Disappointing.
Very bad overall. The comfort level was undeniably uncomfortable. The in-flight entertainment was no good because my screen froze and “wasn’t able to reset”. The staff were rude and non-helpful. Instead of offering me an upgrade for all inconveniences for the ticket, and seat I paid extra for, I was offered a downgraded seat all the way at the back of the aircraft. The flight was delayed for so long, making the experience at the layover airport that much more unpleasant.
for the second time disappointed with TK, they like JAT = joke about time
No customer service. Non educated staff members with no will to support or service the passenger.
The flight was great. From the first to the last step, the staff was very helpful and understanding. I also always enjoy Turkish Airlines food because it’s flavorful, fresh (like salads and very delicious bread ) and has special things like olives, dates… I loved that bean salad and apricot pie. I also enjoyed the movies. Thank you!
We are row 11, when the crew came to us, only one meal choice was available.
OK seats comfortable, easy boarding/embarking, excellent connection to domestic Malaysia flight with baggage checked through without customs. Catering especially drinks borderline ok luckily less important aspect
Comfortable seats in economy, managed a few hours sleep in an o night flight but the food was terrible. Surprising as Malaysia airlines has been good in the past. Service was mediocre this time too.
Vast improvement needed in customer service. I couldn’t get the drink of my choice during both meals (i.e. sparking water and Diet Coke). I had used plastic cups falling onto me from the tray. No eye contact when they thank you on the way out signalling an insincere thank you.
Jia yung was the flight attendant that made this a miserable flight.
The flight isn’t great, as the plane has faulty with light and noise. It blinks and make noise for 8hrs non stop! Causing health and sensory issues! Causing Hazard matter to all 3 babies that on bassinet seats. This matters affected 12 passengers and the most horrible flight I ever experience. Have been flying with MAS for more 30yrs and this is the worst! Very disappointed
AC not working, just slowly blowing room temperature air. Long taxi time does not help as well. Sweating all over the whole trip.
Did not take as cancelled 3 time so took another airline
It was a 2-hour flight so they didn't have much time for serving food. There was some turbulence so they could not serve hot coffee or tea for the safety reason. Good service, good tasting food, nice plane, a little bit of delay.
The IFE is quite unconvenient if using our own device. Not all passenger brought their own earphone/headphone.
