Daily cleaning, installation of cabin HEPA filters on flights to Seoul
Korean Air, Malaysia Airlines and Delta have waived their change and cancellation fees on flights to Seoul. Confirm policies on booking site.
In the last 3 days, the cheapest flight deal to Seoul was found on the route from Kuala Lumpur, at RM 4,199 one-way and RM 6,696 return. The most popular connection is from Kuala Lumpur to Seoul and KAYAK users have found return deals for as low as RM 1,614 in the last 3 days.
Central Seoul is 17 km away from Seoul All airports.
At Incheon Airport, currency exchange counters are open 24h per day. At Terminal 1, you can find Woori Bank Exchange on floor 1F near Exit 4 and KEB Currency Exchange Services on floor 1F near Gate B. In Terminal 2, KEB Currency Exchange Services is located on floor 1F near Exit 5 and Woori Bank is located on floor 3F near Gate 252. At Gimpo Airport, you can find banks and currency exchange services in both the Domestic and International Terminals. Woori Bank has two locations: one on the east side of the Domestic Terminal and the other on the first floor of the International Terminal.
An Express Train travels to the city centre from the airport in just 40 minutes, with departures leaving every 20-40 min. Expect to pay 9,500원 (≈ RM 35) one way. A more cost-effective option is hopping on the All Stop Train, which takes around 60 min to arrive downtown and costs 4,150-4,750원 (≈ RM 15-17). All Stop Trains leave the airport every 5-10 min.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Seoul.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Seoul is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Seoul with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Seoul up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "The experience was really good. I’ll be using JAL again."
Cons: "Keep doing a good job."
Pros: "The cabin crew was excellent -- friendly, always helpful, energetic."
Cons: "We requested a seafood special meal. The food quality was satisfactory, but most of the items tasted very bland. The accompanying dishes were unimaginative -- raw vegetables (salad), steamed vegetables, pickled vegetables. One exeption was a smoked salmon bit with capers -- this was the tastiest part among 8 meals over 4 flights."
Pros: "crew amazing"
Pros: "Bad handling and organization by JAL ground management. There was no support at the gate or clear leadership or direction of what needed to happen or what was to be done for the passengers They dumped everything in the Malaysian ground agents to handle without clear direction. Very poor service and no accountability"
Pros: "Crew was attentive, food tasted great, the whole experience wasn't anything like the American style companies that try to shake you down for every penny and still get get ripped off."
Cons: "The whole experience was great for flying economy long distance. I will 100% be looking for Japan air as an option for any flight I do in the future."
Pros: "Crew was amazingly nice, friendly and very helpful..."
Cons: "The 767 business class seat from Tokyo to Jakarta could be better. Movies and other entertainment needs more variety. Not enough movies..."
Pros: "Good service"
Pros: "The crew was very friendly and cheerful. The beverage selection was very good and the food was decent. The on board entertainment is some of the best around. The boarding efficiency of JAL is the best I have seen."
Pros: "The flight crew"
Cons: "More space"
Pros: "Spacious leg room"
Cons: "Toilets can be cleaner . And food could be tastier with 2 choices ."
Cons: "More movie selections"
Pros: "The service are great!"
Pros: "As always"
Cons: "Missed flight due to medical emergency"
Pros: "The food"
Cons: "My 12 hrs layover in Japan."
Cons: "Bad seat near bathroom. Smelled like pee entire trip"
Pros: "Lots of room, generous checked luggage policy, great airline."
Pros: "Jenny was the most wonderful flight attendant in Business Class! She checked on me constantly and made sure I had everything I needed."
Pros: "Clean plane, very nice crew."
Cons: "Flying coach is always cramped for a tall person!"
Cons: "Delayed flight that cost most passangers their next flights, incredibly stressful. Upon arriving to Chicago there was a problem lining up the exit ramp to the boarding craft and it took a very long time to correct the situation."
Pros: "So much food, great leg room, very comfortable and clean, kind and attentive staff"
Pros: "The flight crew was incredibly kind and attentive"
Pros: "Everything. The flight attendants were courteous, kind, and efficient. The seats in economy were large. The entertainment system had many options and was easy to use. The food was great and plentiful."
Pros: "Great tasting food, and nearly constant beverage service."
Pros: "Excellent crew,service and great food."
Cons: "It was little bit warm during flight. There were several other passengers that c/o the temperature being too warm."
Pros: "Crew was polite and courteous, spoke multiple languages, they came around multiple times to offer beverages, pilot/staff kept us informed about reason for delay to gate, arrived earlier than expected, usb charging available, bathroom was cleaned multiple times during flight, clean bathroom, and there were toothbrushes/sanitary pads available in the bathroom, and enjoyed that they had Haagen Daaz ice cream."
Cons: "The pocket in front had no room to put a drink/bottle. Food was relatively better compared to other airlines but okay. Movie selection was good but compared to other airlines has less."
Pros: "Great service"
Pros: "Food, pleasant and helpful flight attendants"
Cons: "Long layovets"
Pros: "Good service and very clean plane."
Cons: "After having an enjoyable experience on the first Japan Air flight, the second flight from Narita to Manila was late to board & leave, the food was not nearly as appealing and the flight seats were noticeably less comfortable and less roomy than the first flight."
Pros: "The flight was great once we left the ground, however having flown to the destination (Japan) in Premium Economy, the differences in experience were striking."
Cons: "The boarding crew seemed disorganized, the flight boarded 30 mins late and so we were delayed when it came time to taxi and take off. The flight had numerous crying babies on it, it was warm and stuffy once in flight, the crew brought you meals you didn't have a say in ordering and having to sit for an undetermined amount of time with the used tray in front of you really made the modest space even more so. I love JAL but this flight was not one of the better ones for me. Not through any fault of the staff, they are top notch, but certainly this flight ranks as just "okay"."
Cons: "I reserved Korean air but it was Japan air line. I was really difficult to web-check in to find my reservaiton."
Pros: "I was highly impressed with Japan Air's staff both at the gate and on the flight. It was incredible customer service. I get really anxious with flying and traveling in general and was so eased just by their friendliness and organization. Thank you! I also forgot to write a review but my flight from San Diego to Tokyo on June 27 was also amazing. I was really stressed out over some logistics of my trip and the people at the gate in San Diego were so helpful!"
Cons: "Leg room"
Pros: "I didn't like anything about it."
Cons: "The seats are uncomfortable. No wifi. Need to upgrade the plane. No seats for economy plus or business class available. Will never fly with Japan airlines again!"
Pros: "The flight's timing and airports are perfect for a short weekend getaway between Seoul and Tokyo. JAL service is also perfect!"
Pros: "Excellent service by JAL check-in people and the flight crew. Also, for a standard economy seat, I found the seat spacing and resulting legroom was generous - and I'm 6 ft. tall."
Cons: "Can't think of anything, really."
Pros: "food was great movies are updated flight attendants are professional and courteous"
Cons: "Didnt realize that Veg Meal, i needed to explicitly request while checking in. ended having bread butter and deserts"
Pros: "Our flight had a long delay, but one we were on board it was a short and smooth flight."
Pros: "Plane was spotlessly clean, smelled nice, bathrooms also very clean and had toothbrushes and toothpaste. I requested the vegetarian meal and it was the best airline food I have ever eaten Flight crew was friendly and seemed to genuinely enjoy working for Japan Airlines. I don't see that very often on any domestic US air carriers. I highly recommend Japan Air."
Cons: "Headset was too big for me and kept skipping back."
Pros: "Crew did a first-rate job, and space in economy seating was civilized. Snacks and juices were tasty and plentiful. Bathrooms were spacious and waits for access were manageable. Television screens and headphones in economy were easy to use and reproduced video and audio content well. Overhead storage space was adequate, even for an almost fully-booked flight whose passengers relied upon it very heavily."
Cons: "One of my vegetarian meals (the larger of the two) wasn't vegetarian. This was astonishing -- a first for me in more than twenty years of flights across the Pacific. Not once have I had a vegetarian meal that included chicken, but that is just what was served to me on this flight; I was obliged to spit it out, and to wash my mouth afterwards. The selection of films offered was demoralizingly poor, and the seatback pockets afforded even less storage space than usual."
Pros: "This flight was just pretty routine."
Cons: "I wasn't able to make my original flight but that was more the airport's fault so I had to take a later flight and didn't get a choice seat. Tight quarters."
Pros: "The 787 was quieter and felt very comfortable. The take off and landing were more smooth than I remember other flights being. The seats were quite comfortable and everything was very nice."
Pros: "Boarding process; comfortable legroom on the Boeing 787; 1st meal was also excellent"
Cons: "2nd meal, some sort of a rice seafood mixture"
Pros: "The cabin crew was lovely and ground staff equally so as I've come to expect from both ANA and JAL. Great entertainment options."
Cons: "I think my negative impression of this flight was more due to the extreme turbulence and extra hour spent on the ground at Narita, which is always a challenging airport. The meals were passable, but hardly anything to be proud of, seats were cramped and flight was pretty uncomfortable."
Pros: "This was the first leg of 3 flights back to the US and it was great!"
Cons: "There was nothing bad about this flight."
Cons: "I ordered Hindu vegeterian meal while coming to Chicago on phone with Japan Airline I got Asian veg food"
Pros: "Crew service"
Cons: "Food and not so updated movies in entertainment."
Pros: "checking in at chicago ohare ord was a nightmare.there were only 12 of us in line yet the wait exceeded 1 hour , we watched as the airlines next to us processed well over 150 passenger's while the japan airline moved slower than snail sex. it was painfully beyond slow."
Pros: "Food, seat comfort, service"
Cons: "On long flights, the seats need to be more comfortable and there needs to be more entertainment options. Also was not sure why we could not book seats even though we booked tickets in October."
Pros: "Food is bland, boring. Entertainment contents are limited and old movies"
Cons: "As mentioned above, more new selections of movies. Better taste and quality of food, please."
Pros: "Always excellent Japanese service."
Cons: "No entertainment system, only one channel for everyone in the middle of the airplane like in the 80's. No reclining seats, sit straight only, but decent leg room, unless you are taller than 6ft."
Pros: "Entire crew members, food, drink, hospitality & aircraft."
Cons: "I am diabetic & would have been better if I could get a aisle seat as I requested otherwise I didn’t have to wake up too often my both side passengers!! We were few Indian passengers missing our Hindi movies..."
Pros: "Cleanliness, spacious legroom"
Cons: "Serve coffee more"
Pros: "The crew was wonderful. Polite and professional. The meals were very good for economy class."
Cons: "The seats felt like there was no padding in the seat. The back was fine."
Pros: "Seats were comfortable, crew was good"
Pros: "The cabin crews were excellent. Food was delicious. Lots of leg room in Economy class. Overall had a great experience"
Pros: "Crews and services."
Cons: "My seat."
Pros: "The staff is friendly with attention to detail"
Pros: "Honestly everything went really well. Like the title say, it was easy booking, a great price, and I got some wonderful memories to bring home."
Cons: "I did think about changing my departure time but the ticketing agency didn’t relly quickly enough so I was stuck. Luckily it worked out."
Cons: "After they told about change my flight to Asiana I finally agreed but I had to walk by myself to Asiana, ANA couldnt at least to make the changes to avoid me long time to stand in line by asiana airlines. I would never recomend ANA"
Pros: "- Friendly staff. - Excellent service and boarding easiness. - Kayak's excellent price."
Cons: "- Entertainment had limited movies. - Food could have more selection for business class. - Loung in Japan is not the greatest and overcrowded. - Boarding from Japan to KUL was very poor specially in packing people like sardine in the shuttle."
Pros: "The flight attendants on my ANA flight from Beijing to Tokyo were the most pleasant group of people I’ve seen for a long time."
Pros: "Service, staff, and food were all above-average as compared to other companies with whom I've flown"
Cons: "Spacing was a little bit cramped, and side-to-side leg-room was so cramped that my neighbor fell asleep, spread his legs and suddenly had no where to escape. Made sleeping difficult/impossible."
Cons: "The dinner was served too late, not right after take off. Also, the portions were way too small."
Pros: "Very nice, new plane. Clean bathrooms. Good amount of legroom. Polite staff. Easy check-in process. Kid-friendly. God entertainment system."
Cons: "Limited entertainment options for kids."
Pros: "Prepackaged sandwiches were so so. Crew were friendly and helpful. Leg room was pretty good. Bathroom had a lot of amenities."
Cons: "The seats are kind of flat."
Cons: "Sitting space"
Pros: "Everything went well. ANA customer service wonderful, both at the counter and on the plane. Loved the meals, and fun to watch the available movies and shows at your seat."
Pros: "Overall comfort was good"
Cons: "Drinks like fruit juices were given in too small portions like a quarter cup by stewardess; as if the drinks were being saved or rationed Not much choice for movies. Movies were not well selected"
Pros: "Attendants were friendly."
Cons: "Flight was late."
Pros: "service..service..service and ontime performance"
Cons: "Seats in economy were narrower than Eva Airlines"
Pros: "Loved everything about the flight - food was good plenty of drinks throughout the flight unlimited movies smooth take off and landing."
Cons: "Flight was delayed by 30+ minutes which made me/many others late for any connecting flights."
Pros: "Legroom is good, you don't need to recline the seat"
Cons: "Food wasn't the best"
Pros: "The ANA crew were very sweet and accommodating"
Cons: "Very unhappy over the first leg. Nothing indicated it was a United Airline flight to be boarded at United Airline terminal in LAX. Seat selected at time of booking was not honored since selection has to be done on United Air's web site. Did not get the meal I ordered for the same reason. Very short time to get from arrival gate to the connecting gate at Haneda."
Cons: "Both flights took off late one flight was over an hour late I missed my connecting flights and was forced to take 2 additional flights instead of my direct flight The food is Japanese cuisine, if you are ok with experimenting and like their cooking. The flight attendants were not able to communicate with us in English regarding our missed flights"
Pros: "Incredible service"
Pros: "The friendliness of the crews and the cleanliness of the rest rooms."
Cons: "The delay before taking off."
Pros: "The landing was very smooth. I have motion sickness and usually the landing gets me really sick. However I was okay for this one."
Pros: "Flight on time."
Cons: "Stuck in middle seat between 2 teenagers & reading light on top was on next to me the whole flight from Haneda to Los Angeles."
Pros: "Food was great!"
Cons: "The Japanese crew were not very good at English!"
Cons: "The crew were not as friendly and welcoming, especially to coach passenger like me. There were too many announcements and interruptions. Not sure why but it was unnecessary to have too many, can't rest or sleep nor continue with viewing the entertainment provided. It seemed like a tired crew this time. The food was not good."
Pros: "Great food on ANA flight from Malaysia to Tokyo."
Pros: "Great service, excellent and curteous. Clean cabin"
Cons: "Food can be improved, economy seats are tight. Movie selection not as vast as SQ and Cathay."
Cons: "Very hard landing."
Pros: "ANA has one of the best friendly and courteous service. I was kept well fed through my flight and had a smooth flight."
Cons: "I wish the English announcements were not in so heavily thick accent and more understandable. Transfer from the plane to the airport is quite tedious when the plane is parked away from the airport. I wish they would make transferring carry-on more disabled friendly."
Pros: "Didn't realize I'm flying united airlines. Nowhere on my itinerary was it mentioned. The whole time I thought I'm with ANA all the way"
Cons: "The flight itself was good but booking with bayaan, never again. I have used kayak many times but for the first time since I booked vayama changed me flight 6 times. They also could have mentioned my first 2 legs of my flight was with united. I tried to check in online thru ANA, couldn't go thru with many attempts until finally I called and the agent mentioned to check in thru united."
Cons: "The food quality was slightly lower than that on the outboud flight. I ordered Hindu Meal."
Pros: "Always happy to fly ANA but wish I cold fly direct from Vancouver to Okinawa. and return. Kansai? I fly there three time a year."
Pros: "The middle seats were seperated, so I had my own arm rests"
Pros: "crew was awesome! Service was outstanding"
Cons: "a little warm on the plane. food was ordinary"
Pros: "The service is first rate even in economy seating. Attentive flight crew. Excellent airline."
Pros: "Cabin was clean and really comfortable seats. The crew were very friendly and helpful."
Cons: "Choices of food."
Pros: "The service, the plane and even the food were all top notch."
Pros: "Nothing really major to complain about but nothing that went the extra mile..."
Cons: "The food was sub par.... And the service was very minimal. I felt that there were too few flight attendants for the large capacity of the Triple 7."
Cons: "i asked a crew for a drink.. and they refused."
Pros: "The food was great. Very responsive flight crew."
Cons: "Time to renew the aircraft 777-300"
Pros: "Smooth boarding"
Cons: "If they could serve a light snack would be good"
Cons: "The rebalance was worst I've ever encountered I was actually scared I prayed many times 4 yo get home safely I was not impressed with my last flight n also why were We delayed coming from manila we turn back many times n I had only 50 mins to catch my flight to Perth if we had landed wen we should hv I'd hv time to buy some gifts I'm.glad that Philippines airlines will fly direct yo manila from Perth come March n I'll use them from now on as it's a few times in the years gone that things has happened to me I forgave ur airline but now i not need to as hv other airline to fly n my darling come here 3 or 4 times each year but will use Philippines airlines URS sincerely Trevor frahm"
Cons: "Left 45 minutes late though we boarded on time. Pretty bad for a 50 minute in the middle of the morning."
Pros: "Great foods and services"
Cons: "The plane needs upgrade business class seats"
Pros: "Crew , announcements were restful , not loud and blasting like some airlines"
Cons: "Nothing Singapore Airline is Super Lufthansa food lousy , late leaving Kuala Lumpur, missed our connection assigned to a later flight, running to catch rescheduled time and changed gate."
Pros: "Crew was friendly. Seafood pasta was good."
Cons: "I wish all airlines have a foot rest."
Pros: "I have bought air ticket a few months in advance. I have paid a lot after changing the flight schedule."
Cons: "I will not buy the air ticket from cheap ticket any more."
Cons: "Transit time is good for way too tight"
Pros: "Everything from booking, online check-in, self printing of Boarding Pass, BIz Class lounge, Flight. Flight too short (KL to SG) for me to eat and enjoy the inflight entertainment."
Pros: "I have tall family members and they had enough legroom even at the back of the plane. Service was excellent. Snacks and drinks were regular on offer even between meal. Very nice, professional staff even after 13 hours of flight. Just excellent. Thank you for this very pleasant experience. Will definitely fly Singapore Airlines again."
Cons: "There is room for improvement with the special meals. The non gluten brun was very hard. In general it would be nice if passengers could pre-order from a set selection of foods online what they would like on their tray. This would hopefully lower the amount of food that sadly goes to waste. Also it would be nice to have gluten free snacks on board. Flying with celiac disease is not easy."
Pros: "I like everything crew, etc"
Cons: "Nothing reallly"
Pros: "They treated you like you were important and really took care of my every need"
Cons: "Getting on a cattle car to go to another terminal and then get in line again to go on the plane"
Pros: "Crew was very friendly and responsive to my needs. They met it with a smile."
Pros: "USB and plug for every seat, reasonable leg space and leg rest, good food choice and very attentive crew."
Cons: "No negative points"
Pros: "Short flight"
Pros: "Top notch service. Very comfortable in business class. Very attentive. Would definitely fly with them again."
Pros: "Everything about this flight was top notch. The inflight entertainment, touch screen and remote controlled, was so good i was up the entire time watching movies Black Panther, Downsizing, DeathWish, Pacific Rim and listening to the wonderful library of music, i was surprised at the range of music, from uncensored rap to big band."
Pros: "Very attentive and super awesome crew."
Cons: "Outdated Cabin Fit Out"
Pros: "Movie selection was great. Food was decent. Comfort was expected"
Cons: "Our seat neighbors were annoying, but nothing the staff can do about that!"
Pros: "Everyone was very attentive and nice. The leg room is decent ."
Cons: "Some of the food didn't taste amazing, would've like maybe a different choice other than salmon or curry pork"
Pros: "The serivce was amazing. Also it was clean and the food was great."
Pros: "Loved the hot towel service"
Cons: "Entertainment could be better, however there were a few new and Oscar nominated movies available. Personal air conditioning would be great, I was too hot the entire flight"
Pros: "Friendliness and efficiency of crew. Comfortable seats and in-flight entertainment."
Cons: "Not much. This airline is up there with the best."
Pros: "To be honest I had a pretty bad flight because my allergies exploded during the entire flight - constant sneezing, runny nose, you name it. However, the attentiveness of the crew really made up for it. The cabin was decorated with tiny wreathes (so cute!), and the pillow/blanket was very comfortable/warm for an Economy seat. Although I did not use it as much, the entertainment seemed top-notch. And the crew-- they noticed that I was not feeling well, and offered me peppermint tea and snacks that did sooth things a bit (you can request for snack/beverage refills anytime!). I loved that they gave out black socks to the passengers too (I prefer taking my shoes off during the flight, so the socks added warmth & prevented my own socks from getting dirty). All in all, it was one of the best-serviced long flights I had, not to mention probably the most affordable price I paid for my annual trip to Korea (from LA)."
Pros: "Classy cabin staff"
Pros: "Amazing service and comfortable lay flat bed"
Pros: "smooth service with refreshments"
Cons: "No working seat audio"
Pros: "The hot towels twice during the flight was great"
Cons: "Really just the food"
Pros: "Very comfortable great personal service. Smooth flight,on schedule."
Pros: "Red wine was good"
Cons: "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"
Pros: "Liked everything from service to comfort"
Pros: "Crew were helpful. Food was good, pillows and blankets in every seat was great. Seats a little small."
Pros: "Hard to find lounge for bclass users"
Pros: "Lounge experience was excellent. Service on the airline in general was excellent. Food and drinks we're just great. I enjoyed the sleeper seat that I was in. Everything was super smooth and I'm so glad I flew with Singapore Airlines."
Cons: "Nothing negative to report"
Pros: "Crew is big on service and being true professionals. Always smiling and being attentive"
Cons: "AC works when wheels are up and engines kick in. So its stuffy whilst on the ground"
Pros: "Singapore crew are on their feet and working for the entire flight. Great service!"
Pros: "Friendliness of crew"
Pros: "The cabin attendants kept us well hydrated."
Cons: "The entertainment options were mediocre. Gluten-free meal may have contained traces of gluten."
Pros: "Food & condition"
Cons: "Crew were unfriendly and rude"
Pros: "Professional, courteous, high-quality all around from food, to service, to entertainment options. Singapore Airlines is first class all the way."
Pros: "Check in and boarding were flawless. The flight left about one hour late. The seats in coach are getting smaller and smaller. I got an aisle seat to have a little extra room (I'm 6'1") only to get hit big time by the food cart (they did apologize). The food was plentiful, but mediocre at best. The flight attendants were working hard, but we're abrupt and tired. Overall, I have three stars, when in the past, flying SA was always a five star experience. It got me back home though. :)"
Cons: "Cabin too hot"
Pros: "I loved the movie selection and the food options."
Cons: "The woman behind me kept insisting that I keep my chair in the upright position. With two crying babies on the plane, I was trying to relax and sleep as much as possible on the 12.5 hr flight. What bothered me even more is that when the woman asked the flight attendant to tell me to put my seat up, the flight attendant complied instead of telling the woman it was my seat to do as I wished. Why make the seats recline if they are going to bother the people behind? Why tell me to put my seat up if it was not a requirement for all (ie during take off or landing)? I did not appreciate this and it made my flight extremely uncomfortable."
Pros: "SGN-SIN is normally less than two hours. Business class very comfortable. I did not use the entertainment system -- it had trouble starting, by the way. Crew very attentive to passengers' needs."
Cons: "The aircraft had landed on time. Why does it take so long to start boarding? Of course the delay in take-off snowballed, more delays were added circling the airport of SIN."
Pros: "On time departure and take off. Smooth landing."
Cons: "delay for 2 hours without notice"
Pros: "The flight took off 10 minutes earlier and landed about 30 minutes earlier. I ordered seafood meals and the food was delicious and the service was excellent. The movies and flight info on the screen were very easy to operate."
Cons: "Have no recommendations...everything was great"
Pros: "Crew, food, entertainment"
Pros: "On time departure and arrival"
Cons: "The food"
Pros: "Flight perfectly on time. Crew not too friendly (Chinese style), but attentive and helpful."
Cons: "On this B777-300, the large Economy Premium is not quite up to the standard of other airlines flying the same model. The tray table, stored in the arm-rest on all rows, is tiny, and opens only a few inches, not enough for pregnant women or gentlemen with some mid-section padding. I could not use it at all, and had to balance my meals on my knees. Besides, when the passenger in front reclines his/her seat, the seat invades totally the space of the passenger in the back. I felt the passenger was resting on my lap. Forget using a laptop, or even reading a book: just watch your screen, a couple inches from your nose. Good for short-sighted people only! I tried EVA and was disappointed. I'll go back to my preferred airline, Vietnam Airlines."
Pros: "Was amazed because of the Hello Kitty theme in the plane , very friendly staff very worth trip"
Cons: "Nothing everything went well"
Pros: "Flight crew"
Cons: "No leg room"
Pros: "That’s be ok"
Pros: "It was the Badtz Maru plane"
Cons: "There were bulkhead seats that people were not allowed to move to even though most of the rows were full. The bulkhead row remained completely empty."
Pros: "Crew was great and food was good toom"
Cons: "Might be out of your control but the turbulence got pretty rough at times and was alot more than any of my flights I've been on."
Cons: "We were traveling only with carryons. The body of carry on itself weigh more than 5 pounds. The check in guy were being difficult just for four lb extra and made us check in one bag which caused us inconvenience later going through baggage claim. Inside the flight passengers had heavier luggage."
Cons: "Baggage claim took forever. I waited 45 mins for mine to show up."
Pros: "Great crew and very attentive"
Pros: "1. Kind and accommodating flight attendants 2. Had a good variety of choices for food & drinks 3. I was lucky enough to be on a roomy flight 4. Bathrooms were clean and smelled nice 5. The provided earbuds/earphones are great since they provide a bit of noise cancelling or at least block out extra noise"
Pros: "On time"
Cons: "All was ok"
Pros: "Excellent staff!"
Cons: "Eva’s Air is cheap with drinks, whether water or wine. About a Dixie cup of each for a meal."
Pros: "Very comfortable flight, crew were very professional, food was delicious!"
Cons: "Wish I had known the headphone jack needed and adapter from mono to stereo to use own headphones, but the headphones provided were adequate."
Cons: "It took 1 hour for checking in in CDG 1 terminal. I missed the next light because of the delayed take off. And they change my ticket to Thai airways which is the fastest from Taipei to next destination."
Pros: "First time to fly on EVA, heard lots of good reports about the airline. It was not bad but I expected more. Was nothing close the service you get on ANA, Thai Air or even Philippine Airlines. Smile once in awhile EVA Attendants..."
Cons: "Food was the worst airplane food I’ve ever had. Entertainment and movie selection was not great. But it is geared more towards the Chinese market, maybe those movies are better. Crew was professional but cold as ice. Think I got one smile from a an Attended."
Pros: "The service, the special vegetarian meal, the cute 'Hello Kitty' themed amenities."
Cons: "The inflight entertainment. There could have been more variety, classic movies, etc."
Pros: "Crew was very accommodating!"
Cons: "Just being in the plane in general. Sitting for 12 hours is really uncomfortable"
Pros: "Flew with EVA 16 years ago to Hanoi, Vietnam and again in 2018 to Hanoi, via Taipei. Very professional, attentive, good food, little amenities that make a difference in the overall experience of traveling. Very clean bathrooms, even after a 16-1/2 hour flight to Taipei it was still clean at the end of the trip. Food was good and plentiful, wine, spirits, beer, and non-alcoholic beverages offered. Came around at least three times on the leg to Taipei with food and water and when I wanted more water they gladly made sure I stayed hydrated on such a long flight."
Pros: "With limited time service very efficient and pleasant. Can’t ask for much more."
Pros: "Not many interruptions by crew on the PA system. Communication was kept quick and to the point. Flight Attendants were attractive, courteous, and fairly efficient. They cam by more than the first flight, even though it was 1/3rd the length of light. I liked the beef w/onion & brocolli meal, although more onions should have been included, I think I got four small segments of onion. Yes, I’m nit-picking a bit . . . But that’s what reviews are for, right?"
Pros: "I definitely enjoy flying with Eva."
Cons: "Late boarding"
Pros: "Got upgraded to premium economy. The convenience pack they give you was very nice. Cabin crew was great!"
Cons: "The food did not agree with me but that was the only bad thing."
Pros: "Same as above"
Cons: "Same as above Also flight was a but messy, and crew couldn't keep some passengers quiet"
Cons: "Air stewardess should smile more. More movies in the in flight entertainment"
Pros: "food is good"
Cons: "night hour flight"
Pros: "Boarding and service by the crew wers great."
Cons: "Food was a little to much asian."
Cons: "One crew member was so rude to me, Then my husband tried to lodge a complaint at the service desk and the manager was rude to him about it. Food is gross. Crew didn’t offer enough drinks or water for the length of flight. Economy seats are tiny and cramped."
Pros: "Very plain connecting segment of the flights. Food were not tasty. Service was OK but not great"
Cons: "See above."
Cons: "Wasn't able to confirm seats ahead of time. The option to order a vegetarian meal would have been good. Wasn't able to do either of these things through kayak or eva websites and there were no option once on board."
Pros: "Very impressed with the plane amenities and features. Delighted with the warmth hospitality of the crew."
Pros: "TPE-SEA had a much better crew and plane that was much newer and had good entertainment sets"
Cons: "The crew for the SEA-TPE were an unhappy bunch. If you did not speak mandrian to them, they simply ignored you. They were rude and made me feel like I was a second class passenger TPE-KUL KUL-TPE had no entertainment. Just the screen to share in the front of the plane. I wish I knew in advance."
Pros: "On time"
Cons: "Can't complain"
Pros: "Checking and in-flight staff were professional and courteous."
Cons: "The flight delay which caused passengers to rush for the connecting flight to the US in less than 40 minutes. Barely made it. Unnecessary stress for fear the checked-in luggage did not make the connection."
Pros: "Very nice friendly face.. Great service"
Cons: "Cant find anything wrong.."
Pros: "Given an exit seat. Crew were excellent. Service was superb."
Pros: "The crew The time of the flights"
Cons: "Food options were narrow Online seat selection wqs not allowed"
Pros: "Excellent Service and Meals; enjoyed my trip on EVA Airlines"
Pros: "Very good. Staff is great"
Cons: "Need more water available throughout flight"
Pros: "Just ok nothing special."
Cons: "Uncomfortable Seats, Food not good."
Pros: "blankets and pillows provided three meals nice customer service staff members spacious"
Pros: "I missed the flight , the Manilla crew worked wonders the service was/is excellent.. will never go on another airline!! Told every one how great,, your staff is can not believe service like this exists !!"
Cons: "15 hours in a cold cattle cabin , the seats hurt after sitting sitting sitting for 15 hours my knees are killing me.... killing me. the plane is huge , smooth, stewardess are great, the 15 hours are torture -the master torturers love the long long flight times -15 hours to NYC from Taipei -- I am guessing a 747 uses a lot more fuel,, but has a recreation deck usually ,, we can walk around ,,, would gladly pay --MORE!! Some engine manufacrturer will get efficiency from those 4 engines, let the plane (747) run on 2 engines once airborne . just hoping as it is --the seats are c lose together , 15 hours in hell is not good 4 the body.. pls get or find a way- love your staff -- EVA is a great great airline!!"
Pros: "It was unexpectedly cute that the return flight was a Hello Kitty flight. This was a big part of my childhood and totally played on my nostalgia feelings. Along with the fact that everyone from the service desk to the flight attendants were very helpful and kind, the flight experience was great. The movie selection was modern, no complaints."
Cons: "The food from ICN to TPE was not good, but the return meal wasn't so bad."
Cons: "Looks like the KUL to TPE crews were not happy about their job or dont want to service folks. Hope EVA can retrain them."
Pros: "Friendly service, was allowed to have a window seat"
Pros: "Staff was great and very helpful"
Cons: "If they didn't change my flight for 2 hours earlier."
Pros: "Seats were very comfortabe"
Cons: "Food was not great. It took over an hour for the bags to come through at JFK."
Pros: "Crew was fantastic."
Cons: "Delayed too much except that, everything was good"
Pros: "Absolutely nothing"
Cons: "Flight delayed and then cancelled NO COMMUNICATION WHATSOEVER as to what was going on. We finally got rebooked in another flight on a Chinese airline at 2:30am so we had to stay at jfk for a total of about 24 hours with no compensation for our time and troubles. Horrible. Experience!"
Pros: "god food and movie selection."
Cons: "3 hours delay for a flight of 1 h 45 min"
Pros: "Crew, food, entertainment were all very nice. 5 out 5."
Pros: "Crew very friendly and helpful"
Cons: "Delayed because of a sick passenger"
Pros: "Seat and legroom ok. Seats are on the narrow side if you have a large person beside you. Supper was excellent. Breakfast so so."
Pros: "Having a single restroom in the economy plus section had folks climbing over each other, especially the bulkhead seats, all of the flight. Even the flight attendants had to climb over the bulkhead folks feet."
Cons: "The second security check before boarding had people jumping from their seat section to be checked, as the security staff weren't concerned about people's seating priority. It also seemed a couple of economy plus ladies sat in business class."
Pros: "I like the way Cathay has changed the process for selecting and serving dinner in business class. It adds a bit of class to the experience."
Cons: "seat cushion for the back is too hard."
Pros: "The overall service is great for the airfare price I paid. Can’t complaint! That being said, I would definitely use Cathay Pacific again in the future for this price range."
Cons: "The smaller plane (and thus smaller seat) in the 2nd leg of 3+ hour flight. Food is OK, but I can’t complain for the price I paid."
Pros: "The very nice lady at Hong Kong station who checked me in was kind enough to give me an upgrade when the flight was full."
Cons: "The food on Cathay still has not improved compared to other airlines'"
Pros: "comfortable seats with good leg room"
Cons: "Cabin crew did not offer much service. No coffee, tea or water offered."
Cons: "Too cramped not enough space staff are not friendly will not fly Cathay again"
Cons: "No extra blanket was available."
Pros: "I traveled economy coming home and was delighted by the amenities that you never see on commercial airlines anymore. On the way to New York I upgraded to premium economy, This was such a nice experience. It was worth the up charge. And two free checked bags? That is unheard of anymore"
Cons: "When I was on the upgraded ticket, I was actually disappointed that we landed early because I was sleeping so well."
Pros: "Very quiet (A350), good crew who helped direct those unused to flying to the correct class. Good seat comfort and food, very good good entertainment. Toilets were cleaned periodically during the flight."
Cons: "Rather a wait for the toilets at times - not the most efficient layout and not that close to Premium Economy seating."
Pros: "I am frequent air traveler that logs about 100k miles a year and this is the first time I felt like writing a review about an airline. I traveled with my 4 year old son on this trip. Excellent service, high quality food options and flight amenities. I really enjoyed the food as did my son. My son left his backpack behind on the first leg and the airline staff retreived it and delivered it to the lounge in less than 15 minutes. I was astounded and had almost given up on seeing the bag again, given my experience with other airlines in the past. This is going to be airline of choice for future trips!"
Pros: "Great food, great movie selection. Fast service. Unexpected full meal"
Pros: "Great attendants"
Cons: "TV problem; food"
Cons: "The check in crew were not very helpful. I was asking for help but he didn’t even suggested a solution. Instead he kept ok saying he can’t do anything which is really disappointing. He is in a customer service area, he should be more accommodating."
Pros: "The crew's attention to passengers request in The Economy class"
Cons: "Nothing for what I paid"
Pros: "Food was great, and the business class 777 seats are a delight. And the captain shuts up through the entire flight --- no interrupting your sleep or movie with stupid observations that no-one wants to hear."
Cons: "The quality of the screens (crappy slow resistive touchscreens) is completely unacceptable for business class in 2018. China Airlines screens are VASTLY superior in their hardware, their speed, and the quality of their UI. And running an ad before EVERY movie --- in business?! Talk about an airline having no sense of class. That's a cheap, stupid move."
Pros: "Food and drinks, service of the crews."
Cons: "Flight delay of 20 mins."
Pros: "In flight service was excellent. Food was great. Good variety of entertainment options."
Cons: "The boarding process was a little confusing. Could not hear which rows were being called up and the line was really long."
Pros: "Airline staff were all helpful and pleasant."
Cons: "No complaints"
Pros: "Best long flight ever! I could actually sleep - the crew tucked me in, I was so deranged I could not figure how anything worked but once they got me in snooze position, I was out. The food was horrible, but everything else was so wonderful, I did not care. Thank you for the amazing seat!"
Pros: "Excellent service, lucked out into a flight that wasn't full for once and was able to sleep."
Cons: "Food could have been better. Pasty potatoes and soft vegetables. Ice cream though :)"
Cons: "You have to be there 3hrs before the flight to guarantee they won't resell your seat. I was at the terminal an hour prior at 9am when there was no line to check in or even at security but they turned me away. I rescheduled my flight and had to pay a lot extra to do so. I stayed at the airport to make sure I wouldn't miss it and the crew doesn't even start setting up until an hour prior... they don't start boarding until 30 minutes prior.... so they 100% sold my seat and then charged me to rebook it. They turned me away when I could have been at the gate 50 minutes prior, well before boarding"
Cons: "Flight was scheduled to leave 8:30 AM and we ended leaving 12:45 PM!!!"
Cons: "Customer service is mediocre, nothing specials about their food. You have to ask for snacks on 13 hours flight."
Cons: "6 and a half hours delayed. Poor communications from the airline about the delay and when the flight would leave. Some of the times given were clearly unrealistic as equipment was still in-route to DFW at departure time"
Cons: "When we booked we asked for a child's meal and we advised of allergies. However I don't see why we would have to ask as we booked a child's seat and you have to provide the age which she is 4. When onboard from SYD/HKG and HKG/LONDON, NO meal was available for our child except for what everyone else was eating. She is anaphylaxis to shellfish, she was given shrimp!!!!! I am sure if she was given a child's meal she would not have got this. We were then told we have to advise the airline 12 hours before we fly that we want a child's meal. I am sorry but when travelling we should not have to do this and nor have we ever had to do it on any other airline. Poor poor poor!!!!"
Pros: "Nice staff, clean planes."
Cons: "Only issue was connecting gate in Hong Kong was extremely far and had to run to make connection. A bit of warning might have helped."
Pros: "Had 4 pairs of eye glasses taken from my golf bag. ! prescribtion, i pair reading and 2 pairs of sunglasses. bag was left open and contents spilled into the golf carry bag. Why did this happen and who did it??"
Pros: "Crew were super friendly. Food was pretty good for airline food."
Cons: "Bag drop in Melbourne was poor - it took close to an hour just to drop bags. Flight was very busy. While food/drink was good, it did take quite a while to be served."
Pros: "I didn't like anything"
Pros: "-Staff were incredibly attentive and gracious at every step. Could not ask for more from them. The flight attendants were also really conscientious but also discrete about making sure that things were comfortable to passengers, for example making sure that windows were closed most of the time and lights were down so that people could sleep in between meals, and moving someone that was sick to a more comfortable and private seat, both for the sake of the sick individual and for the comfort of the people that had initially been sitting around them. -The complementary movie options were great and really helped pass the time on the 24+hr flight from NYC to Western Australia. -1 free large checked bag, which was very nice. -I think the complementary food and snacks were really yummy and generous, for airline food. I very much enjoyed the meals and snacks. Also, the complementary wine was a nice treat and tasted surprisingly good. -The complementary pillows and blankets were nice, warm, and soft. -The flights were on time, much better than American airlines that I've flown on. -The bathrooms were cleaned regularly throughout the flight and were much cleaner and nicer smelling than other airlines that I've been on."
Cons: "The only thing thing that could really be improved upon (which is not as much the airline's fault as the plane manufacturer's fault) is that the economy seats and cabin layout could be more comfortable for long flights. I understand how hard it must be to design a plane that fits that many people and that's comfortable for 24+hrs of flying, but a few improvements could relatively easily be made I think, which would improve the experience dramatically: -If the seats were softer (and perhaps more ergonomically designed with an average person's shape in mind) it would make a world of difference, I think. -Being able to put the arm up on the wall side of the window seat would make it much more comfortable. -Padding on the arms would also help. -Of course more leg space and wider seats would make a world of difference, but I know that is tough to do since space is limited."
Pros: "Everything was great. The crew was polite and helpful throughout my flights. The food was good, tasty and hot! Had some newer movies available."
Pros: "Staff was attentive and pleasant."
Cons: "3 and a half hour delay at airport, with no compensation from Cathay."
Pros: "It was a long flight, but service was excellent."
Cons: "nothing to complain about"
Pros: "Great service."
Cons: "Nothing to complain about."
Cons: "I didn't like the Hindu meal that was offered to me but other then that everything was next to perfect ."
Pros: "Very clean plane. Crew very courteous and diligent in keeping bathrooms and plane clean."
Cons: "Limited bottles of water to drink."
Pros: "I was very comfortable and had a great flight to vancouver"
Cons: "No dislikes from the entire flight, i was very happy"
Cons: "1 hour delay from Vancouver to Hong Kong. 2 hours delay from Hong Kong to Osaka, and 1 hour delay from Hong Kong back to Vancouver."
Airlines flying to Seoul have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Seoul
Masks required on board, masks provided on flights to Seoul
Social distancing seating
Middle seats unavailable to book on flights to Seoul
Testing for antibodies, testing for symptoms for flights to Seoul
Waiving of change fees. Search flexible flights to Seoul