Traveller reviews
Overall rating
7.4
Good
Based on 113 reviews
Boarding
7.6
Comfort
7.3
Crew
7.9
Entertainment
7.3
Food
7.0
Skip to main content
More
Find cheap flights on Korean Air
Return
Economy
Korean Air information
| IATA code | KE |
|---|---|
| Routes | 202 |
| Top route | Seoul Gimpo Intl to Jeju City |
| Airports served | 93 |
| Top airport | Incheon Intl |
Korean Air traveller reviews
Pros
"Korean Air service was good"
(in 238 reviews)
"The flight crew was friendly."
(in 75 reviews)
"Great crew and very good legroom"
(in 184 reviews)
Cons
"Not a great selection of movies."
(in 45 reviews)
"Cleanliness and more leg room."
(in 22 reviews)
"More food selection like vegetarian"
(in 150 reviews)
Recent reviews
Traveller rating
1286
239
91
93
1
Find reviews that mention:
food was good
long flight
nice flight
great service
crew was great
attendants were very nice
first class
flight attendants
movie selection
even in economy
great airline
leg room
toothbrush and toothpaste
-
10.0
Wheelchair assistance
review from
-
10.0
Wheelchair assistance. I fell in Las Vegas airport due to not enough wheelchair assistance staff and even wheelchair availability. As soon as we arrived at the airport i ask one of the staff that i requested wheelchair assistance, she tried to help me find one but no wheelchair available so i proceeded to get in line that’s when i fell.
review from
-
8.0
None
review from
-
4.0
Flight was super delayed, ground crew gave different instructions, was very confusing.
review from
-
2.0
I was not issued a ticket by WestJet which made me almost miss my entire flight. Luckily I called Korean air on time and they made a booking arrangement for me to get into Vancouver the last minute with AirCanada.
review from
-
2.0
My bag was damaged when it arrived in Detroit! 🤬
review from
-
2.0
They paid me $50 for being separated with my bags for 2 weeks. Only $50 for the inconvenience! 🤯
review from
-
10.0
Flight from Korea to Bangkok was extremely disappointing. Seats were too small and the row was too small to move your leg. I had a person behind me who with movement would have kicked my seat. It was most disturbing flight I ever had. Do you honesty think Korean Airline cares?
review from
-
10.0
Excellent, keep up the good work
review from
-
10.0
Well done and thank you very much.. Keep up the good work
review from
-
10.0
Great service
review from
-
10.0
Amazing service, food, and experience!!!
review from
-
2.0
The flight was delayed and packed. No regular updates from the pilot regarding the arrival time
review from
-
10.0
all good
review from
-
8.0
It was JFK to ICN, 70 min stay, then ICN to PUS. JFK to ICN flight was delayed 1 hour, and arrived at ICN about 30 min late. There was only 70 min stay at ICN to change flight. But because of the delayed arrival, I had only about 30 min to change flight. Koreanair waited for me while I was running to the gate. I almost missed the ICN to PUS flight. I suggest Never take this particular flight connection.
review from
-
10.0
The crew were amazing, working hard to get around as much as possible to serve everyone.
review from
-
6.0
We flew from Singapore to the US, the first leg was Korean air. The second was Delta. There is quite a difference. We really preferred Korean air.
review from
-
6.0
The food was disappointing for an international flight, especially the breakfast. They also ran out of the dinner that we wanted so we had to settle for something else.
review from
-
8.0
None
review from
-
10.0
Overall, food was delicious, flight attendant were nice, but not very attentive to passengers needs, flight went smoothly thanks to the captain:).
review from
-
2.0
They keep the planes really warm, uncomfortably warm, and are apparently too cheap to have the personal air vents installed, so no way to cool down in your tiny little seat. Just awful. The food choices were amazing and endless and included which was great (beverages too). However, our plane crashed, which really sucked. All in all I won't fly Korean again (mostly because it was hot and uncomfortable).
review from
-
8.0
Seatcomfort and food selection!
review from
-
10.0
Seat comfort and food selection!
review from
-
2.0
Flight was delayed 2 hours on both of my primary flight and connecting g flight, I also missed my domestic flight. I will not recommend Korean airline to my family and friend.
review from
-
10.0
I love how the automatic check in does. Did it only once for the whole triip. Crews were friendly and attentive.
review from
-
8.0
It was good
review from
-
10.0
Nothing. Great crew, clean plane, great food and plenty of leg room (1'm 6'3"). Definitely will use again. Film selection wasn't brilliant but good enough
review from
-
10.0
Faster process to check bags in
review from
-
10.0
The people were very professional, from checking in to boarding , to assisting your every need while flying . I have enjoyed flying KoreanAir for over 10 years and I still love them to this very day. They are one of a kind.
review from
-
10.0
Not a lot of family movie. Just maybe this is the one I like to enjoy
review from
Korean Air FAQs
What is Korean Air's carry-on size allowance?
Where does Korean Air fly to?
What is Korean Air’s primary hub?
How does KAYAK find such low prices on Korean Air flights?
Flight status
Korean Air route map
Top airports served by Korean Air
- Incheon Intl Airport (ICN)
- Seoul Gimpo Intl Airport (GMP)
- Jeju City Airport (CJU)
- Busan Gimhae Airport (PUS)
- Tokyo Narita Airport (NRT)
- Osaka Kansai Intl Airport (KIX)
- Fukuoka Airport (FUK)
- Hong Kong Intl Airport (HKG)
- Bangkok Suvarnabhumi Airport (BKK)
- Tokyo Haneda Airport (HND)
- Nagoya Chubu Centrair Intl Airport (NGO)
- Singapore Changi Airport (SIN)
- Beijing Capital Airport (PEK)
- Shanghai Pu Dong Airport (PVG)
- New York John F Kennedy Intl Airport (JFK)
Korean Air contact information
- KE IATA code
- +60 3 2030 0200 Call
- koreanair.com Visit
Overview of Korean Air
Depending on what amenities you would like to have access to while traveling, Korean Air has three classes that you can choose from, known as Economy, Prestige, and First. While Economy provides travelers with entertainment options and a standard seat, Prestige comes with perks such as a gourmet meal with drinks, a toiletry kit, and a wake-up service. If you opt for First, you will have access to an exclusive in-flight bar, a duvet, and a private suite that will allow you to lay on a comfortable bed.
If you would like to keep busy during your flight, consider downloading the beyond M app that was created by this airline in order to keep customers entertained while in the air. Through beyond M, you will be able to watch your choice of movies and television shows directly from your phone or laptop throughout the entire duration of your trip.
Korean Air is known for having codeshare agreements with many different international airlines, with some examples being Air France, Japan Airlines, and WestJet. Additionally, the company has voluntary interline agreements with two airlines, known as Flybe and JetBlue.
In Korean Air’s fleet, there are over 150 planes that come from five different companies. The most commonly used aircraft is the Boeing 777-300ER, as it can fit up to 227 passengers and is convenient for middle-range international flights. For long-haul flights, the airline often opts for the Airbus A380-800, a large plane that can fit over 400 passengers and is known for being both comfortable and spacious.
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.