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Cons: I didn't realise I was going to be in such a poor airline after booking through the Singapore Airlines website. There was hardly any space, food options were limited, there was no entertainment, they even charged for water! Equal worst airline with jetstar

Pros: Ok time

Cons: No free drink

Cons: You can choose your seat but when you pay you can choose a seat and I don’t like this

Pros: It was a good flight

Cons: The long delay......

Pros: The crew and food was amazing.

Cons: The seat was not very comfortable for sitting on such a long flight. This prevented me from getting any sleep on the plane.

Pros: Very nice purser and her crew. Accomodating. Love the safety video!

Cons: Different option other than hot sandwiches for mid flight snack

Pros: Theno del crew were polite and cheerful, efficient in their work. Seats are okay, more legroom would be better.

Cons: no delays on schedules.

Pros: Crew are awsome.

Cons: The boarding time keeps on changing.

Pros: Accomodating flight attendant

Cons: nothing

Pros: Nice and pleasant service during the flight.

Cons: Nothing much to ask for.

Pros: I am sorry to say the first airline that I would not like for the service.

Pros: Plane was boarded quickly and left on time.

Cons: More comfortable seats.

Pros: Staff were friendly. Alcohol beverages are free. Good upsated movie selections.

Pros: Good

Cons: Good

Pros: Nothing.

Cons: A pair of babies wailed and cried for almost the entire 10 hour flight. Was this ANA’s fault? Of course not, but they could’ve suggested to the parents ways to help with their children.

Pros: Food was good

Cons: Disappointed with some of flight attendants. ANA used to provide best customer service.

Pros: Terrible service wont fly with them again

Pros: Entertainment options

Cons: On time flights and more patient flight attendants!

Pros: The flights were fairly punctual. We had a delay in landing at our destination but this was due to the airport, not the airline. The food was good for airline food.

Cons: The seats are small and have a strange design. I am not overweight but was unable to sit comfortably throughout the flight. The staff were fine, but not overly friendly.

Pros: OK

Cons: Ground service staff (not individual) in PVG showed poker face to customers not only to me.

Pros: They serve Baileys. I had a treble and then slept for 8 hours.

Cons: I was served by the sassiest member of cabin crew. I think he thinks he’s doing us a favour by giving us such luxuries as water and food

Pros: The crew is amazing. Particularly the FA in our section was amazing.

Cons: No outlet charging for smartphone. Only USB charging was available.

Pros: The crew on Cathay Pacific is always first class.

Cons: These particular planes did not have outlets to charge my smartphone. Only USB chargers which didn't work very well.

Pros: Yes all of the above

Cons: None

Pros: Sky Time drink was interesting. Flight was on time.

Cons: More leg room. Better information on what is included as far as meals / drinks.

Cons: The food and drinks were sub-par

Pros: Good efficiency for boarding an good in air entertainment

Cons: Delayed for an hour while already boarded

Pros: Perfect in all aspects. Will use them again for all my flights.

Pros: The whole Experience was Amazing. From Comfortable Seat, Great Flight Crew, Tastey Food

Pros: Friendly crew. Good entertainment options.

Cons: Good news they have a MENU for the people

Pros: Everything was great

Pros: Flight boarded a few minutes early and arrived in Honolulu 40 minutes ahead of schedule. I upgraded to the "quiet zone" area which was perfect, very minimal disturbance from the flight crew.

Cons: The food was pretty bad. Especially when paying $15 for a meal. The portions were small and the rice was kind of dry. Maybe add a dessert to the meal might be worth the $15 price tag.

Cons: At sydney airport airflot staff was doing boarding for air asia, and they wasted our 1:30 min atleast. I had flight from Syd to delhi, flight was via Kul so staff was asking us again and again for Malaysia visa. Also they didnt gave us Kul to delhi boarding pass. We called air asia senior then she came she allowed to go go on last moment. i told them many time we have transit only at KUL so we dont beed visa, they didnt have knowledge so they dont want to understand. Thanks god senior came and told them to give us boarding pass otherwise we gonna miss the flight. At kul airport also staff asked why u didnt get kul to del boarding from syd. We explained him and he issue boarding

Pros: The staff was very nice and helpful.

Cons: No food or drinks? What the hell is that? Not even a snack. I've flown with companies all across the world and everyone of them except you offers something free to eat. Also you switched our flights until they were right after one another. We got on a flight at 12 pm right after we ate lunch. We fly for four hours with no food. We get to the terminal and have to run through to catch our next flight so no food. Then fly another two hours with no food and end at 2 am still hungry. Offer something to eat to your customers, don't be a shitty airline.

Pros: Very attentive crew

Cons: Nothing is included, but you should also know that going in

Pros: Check in was super easy, flight left on time , arrived early baggage was delivered in 10 minutes.

Pros: Friendly staff, smooth ride, easy boarding

Pros: Everything was really good

Cons: But the flight left and arrived 30 minn late!

Pros: Very little.

Cons: Flight status went from check in status to final call....not boarding announcement as promised in lounge. Rude check in lady at counter. Misguided info about check in. Old ratty plane. Bad food. Luggage damaged on arrival. Awful seats.

Pros: Flatbed services

Pros: Quiet Zone well worth the $28. Could do with the crew reminding people it’s a QUIET zone though.

Cons: Not arriving 2 hours late and having screaming babies in the back for the entire 10 hours

Pros: Not a lot Very disappointed overall

Cons: Setting was promised we had spare set next to us but not so. Flight was not full but we were squashed and so disappointed

Cons: air asia was awful. all they care about is money. over 200$ for baggage checks and then they want you to pay 3$ for a glass of water. no entertainment either, for a 7 hour flight, some water would have been nice.

Pros: Food was good. Flight was punctual. Heritage magazine is well done.

Cons: Seats

Pros: Check in was efficient

Pros: Excellent check in and boarding. Being a short flight, by the time they've served you water or juice, it's time to land.

Cons: Only juice or water?

Pros: The system cancelled my ticket & need to buy a new ticket

Cons: Non action from airline & IRRESPONSIBLE replies from customer service

Pros: Comfortable chair foods and wheel chairs awesome

Pros: crew was amazing and movie selection was good

Cons: poor business class seats and small screens

Pros: Yes, we were unexpected and surprised being upgrade to premier class

Cons: no complaints. very appreciated our upgrade, since we went to Prague for mother-in-law's funeral, we were absolutely exhausted.This up grade made an excellence different to us. Thanks very much.

Pros: Good service. Feed you twice. Which is great. But on a red eye. You want to sleep.

Cons: Plane feels dated. A title tired.