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Cons: Really annoying to have to pay excess luggage fee when starting a long journey, being allowed only 15k and the first thing that happens is that You have to leave Your check in country to go and pay for having 3kg extra. Badly earned money spent all time in line hating the airline for this stupidity - 20 kg's is a very normal allowance - get back to standard!

Cons: There is no entertainment in flight and baggage check in is an issue .

Pros: Airlineseriously delayed… Triples an hour duration flight… Delayed 2 1/2 hours seriously delayed… Triples an hour duration flight… Delayed 2 1/2 hours

Cons: Caroline is wonderful once the plane is able to get into the air

Pros: nothing

Cons: many delays, no associates anywhere in the terminal to address any issues even though they say repeatedly to see an agent if you have questions, horrible airline that does not deliver the service that is paid for

Cons: The crew should be more kind.

Pros: The crew is not so amazing and the food is not so good.They only serve pork and sea food..i don't eat those food for my religion and i asked for another food anything as long as i had something for im starving, for they never had another food to give? You mean i cannot have food while boarding the plane? Im starving and they don't gibe us any food to eat even if i asked them if theres anything . And that is a total not agreeable we are 3 people riding the plane myself and my kids and we did not have anything to eat. The crew is rude when I asked something instead of looking for another food is theres any. I paid for my flight including the food and i was not able to eat.

Cons: Crew serving food should be nice and make sure that all passengers have food to eat especially if one, two or three or more doesn't eat pork and shrimp..if only i could i could transfer plane at that moment i will do it. Hope they will not feel the way i feel i was starving the whole flight..

Pros: Good crew. Great pilots.

Cons: Food. Seat comfort.

Pros: crews were nice

Cons: Very crowded flight. Fully book. Super busy bathroom. Food was bad

Cons: Flight was a little warm but was able to get it cooler via help from crew but got warmer again towards the end of flight. Overall good flight though

Pros: The crew was great although I needed to ask them for my meal cause they passed by me. They thought I had my meal already which I didn’t. I don’t think they did it on purpose so it was just misunderstanding. My flight was on SQ 38 from Singapore to LAX on October 30 2019 Other than that. All is amazing. I will still highly recommend Singapore Airlines to other people.

Cons: I think I have nothing in mind about improvements because I can see they have been training very well. I would like to say keep up the good work

Cons: Left 45 minutes late though we boarded on time. Pretty bad for a 50 minute in the middle of the morning.

Pros: Crew were amazing and great entertainment

Cons: Boarding could be better

Pros: Crew was amazing and attentive as always.

Cons: An upgrade for more comfortable and ergonomic seats would make a lot of difference....

Cons: A330 business class seats ate almost lay flat. Seats are older and don’t fully flatten out anymore

Pros: Lovely crew.

Pros: Clean facilities and polite staff. Very short flight

Pros: crew amazing

Pros: Very friendly and accommodating crew.

Cons: The flight was fantastic. It was a long flight but the flight attendants took excellent care to keep us comfortable.

Cons: Business class seats not very long if you are tall. Western meal option is not really very western. Crew is a little too efficient- got woken up 90 minutes before landing to clear the mattresses. Lots of announcements- a bit too much. On time, and quick to respond to requests. Sake was good as was the ramen.

Cons: I need wheelchair but your crew an Indian Lady I think in the check -in counter did not give me wheelchair from Singapore. She said but in Mla she assigned wheel chair but when in Manila they said Scoot did not assigned wheelchair inmy ticket. I hate you Scoot and I will never take scoot again in any of my up coming trips

Pros: Quick boarding

Cons: Overpriced drinks and snacks

Pros: GREAT CREW AS ALWAYS THE SEAT WAS COMFORTABLE AS ALWAYS.

Cons: FOOD WAS ORDINARY NOT WHAT I ORDERED, MY NEIGHBOR IN THE CHAIR OPPOSITE HAD WHAT I WANTED AND IT LOOKED DELICIOUS

Cons: Wasn’t allowed to board the plane because my passport only had five months left on it but you still let me book the flight and I was not refunded

Pros: Crew was social and friendly. Great job on a long flight.

Cons: Korean airlines ignored my wife's request for a wheel chair. She explained that she was a diabetic and was feeling dizzy. They did allow her access to a short cut through the terminals; however she had collapsed, broke her watch, cover to the cell phone, injured both legs and right arm. She kept yelling for help and no one arrived, she managed while in intense pain to get up make her flight. When she arrived in Bangkok she went immediately to the Emergency Room and received treatment. I am appalled at the indifference of the members of the boarding crew that didn't offer assistance to my wife.

Pros: Crew was polite

Cons: Food and entertainment

Pros: when I tried to to make changes to my trip they asked me for three hundred and fifty Dollars so I called Korean air changes were made at NO EXTRA charge

Cons: I paid extra to sit at the quiet zone only to be disturbed all night by a crying baby. The stewardess are also not friendly and used fierce tone to ask us to turn off our phones. We ordered food for it to be our breakfast before arrival but the food was served at 1am. When asked if I could eat it later since I am really tired and wanted to rest, the stewardess just hush me to eat it now since later light will be off. It would be better if the food is served as breakfast before arrival.

Pros: Efficient boarding with room in overhead bin. Chips and salsa were great

Cons: No entertainment or entertainment options on an 8 hour flight. Food choices were too similar.

Pros: Don’t remember, that’s how much of an impression they made.

Cons: Doesn’t matter because I won’t be using this airline again.

Pros: Quiet Zone well worth the $28. Could do with the crew reminding people it’s a QUIET zone though.

Cons: Not arriving 2 hours late and having screaming babies in the back for the entire 10 hours

Cons: Flight through kul was delayed. 3 security checks having to go out to another terminal meant immigration check twice. Not enough time for connection. Therfore, i not only missed the fight to India, the two remaining connections... Not good day, now I have to pay rebooking on 3 flights to get home!!!

Pros: Crew are nice,but the seat need to improve

Cons: The seat need to improve

Pros: Cool and excellent service.

Cons: All four flights with Malaysia Airlines were delayed, no reasons and no information. Appalling.

Pros: Yes

Cons: All ok

Pros: Can't complain

Cons: Cheaper? :) !

Pros: boarding is thru gate and not tarmac

Cons: food are expensive.

Pros: The flight was smooth despite bouts of turbulence. The crew ensured everyone was strapped in and the pilot made a prior announcement before flight take-off. Most Pilots don’t.

Cons: The check-in process took extremely Long as there were only two counters open. The boarding process was a joke. Despite the announcement to board by rows, there was no enforcement whatsoever and it was free for all.

Pros: Ground staff is friendly and helpful during baggage check-in. Change of gate is notified via SMS & mail.

Cons: Air conditioning at departure hall was not working properly. It feels rather humid while waiting for boarding.

Pros: Great service

Cons: Air Asia no tienen el mejor servicio de atención y si quieres algo de comer te cobran el doble que en el aeropuerto.

Cons: There is no entertainment, and you have to pay for even water, plus if you want to pay with card it is a $10 minimum....

Pros: The leg room

Cons: Boarding process

Pros: Flight was short

Cons: Seats are very tight if you are over 5’6

Cons: The flight cancelled.first we boarded twice and been waiting for 7 hours Inside and outside the plane thereafter they gave up and decided to cancel it ..it was nightmare

Pros: The flight was smooth despite bouts of turbulence. The crew ensured everyone was strapped in and the pilot made a prior announcement before flight take-off. Most Pilots don’t.

Cons: The check-in process took extremely Long as there were only two counters open. The boarding process was a joke. Despite the announcement to board by rows, there was no enforcement whatsoever and it was free for all.

Pros: Plane is good

Cons: Delay 2x poor

Pros: The entire flight was pleasurable. The crew was outstanding.

Cons: Apparently the records showed that credit card used did not match with the actual card used. I used my Kayak account to book 7 tickets. My friend used his credit card to pay for all 7 tickets. The records showed that my wife’s credit card was used when in fact my friend’s card was charged.

Pros: Staffs are nice, food is good

Cons: Delay 50’ without anouncing

Pros: The fact that it was an over night flight.

Cons: 1) The service was terrible terrible. 2) food was extremely poor. You cannot offer *only* pork and fish. 3) Bad entertainment system. Namely no movie descriptions, bad infotainment system navigation. Poor subtitle choice.

Pros: yes the crew are good and accomodating

Cons: hoping the seats can adjust a little bit more to recline

Pros: Crew was nice, and we landed in JFK an hour earlier

Cons: Food

Pros: Best in flight entertainment for any airline I've used

Cons: More food options

Pros: Free space

Cons: Layover switch

Cons: The small leg space

Cons: Seats were very uncomfortable and unevenly spaced out for an overnight flight it wasn’t possible to get comfortable to sleep

Pros: Our family had 3 seats together

Cons: RUDE AND NASTY FLIGHT ATENDANTS. THEY SHOULD FIND NEW EMPLOYMENT WITHOUT CUSTOMER CONTACT! !!

Pros: Great service