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- Looking for cheap airfare to Osaka? 25% of our users found tickets to Osaka for the following prices or less: From Kuala Lumpur RM 811 one-way - RM 1,049 round-trip, from Kuching RM 1,645 round-trip, from Tawau RM 5,448 round-trip
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- High season is considered to be March, April and May. The cheapest month to fly from Malaysia is September.
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Top 5 airlines flying to Osaka
Scores according to KAYAK customer reviews8.7
JALOverall score based on 4522 reviews
8.9Boarding
8.6Comfort
9.0Crew
8.5Entertainment
8.4Food
Pros: "Seat super comfy"
Cons: "All okay"
Cons: "Good"
Pros: "On time"
Cons: "Kiosk, bag service, One World Integration"
Pros: "Crew was courteous. Flight in general was uneventful which is a good thing."
Cons: "Nothing to criticize. Flight experience was good but not exordinary."
Pros: "was not able to board and was checked in 4 hours in advance"
Pros: "On time. Boarding was great. Flight wasn’t full so plenty of room to stretch out."
Pros: "Never problems with JAL"
Pros: "Everything"
Cons: "The fact that my father was diagnosed with Cancer and they wouldn’t refund our 1300.00 for round trip tickets to the Philippines which is our vacation home. The airline required documentation from my fathers doc which I provided. He was not going anywhere for at least a year (radiation and chemo) and the denied even credit.I was able to get my parents tickets refunded by a different airline. NEVER Again. my father passed 8/12/2018. Our trip was scheduled for 9/13/2018. Very disappointing.see"
Pros: "Friendly and helpful"
Pros: "As expected not overly done nor less of comfort and services. Only it was confusing that I had to move from international terminal to Domestic terminal due to first transfer was with in Domestic airport."
Cons: "I have purchased Japan Airline to travel but unexpectedly I had to deal with American Air for half of my flight. God help them please. It was hell from start to finish. Japan Air, I feel sorry for you that your alliance with American Air."
Pros: "Jenny was the most wonderful flight attendant in Business Class! She checked on me constantly and made sure I had everything I needed."
Pros: "JAL is great!"
Cons: "Nothing"
Pros: "It was short flight.. I slept good through."
Pros: "Customer service was on point . Thanks Again !"
Pros: "Very clean and modern aircraft. Staff were friendly and attentive. They provided directions and a guide for travelers transitioning from domestic to international flights. Strongly recommend Japan Airlines."
Cons: "Nothing, well done."
Pros: "The crew was friendly, and the view from the window was stunning."
Cons: "There wasn't enough leg space; it would be nice if the entertainment system had usb charging available."
Pros: "Ms Yoshinaga went out of her way to make sure everything was smooth for my experience."
Pros: "Premium comfort seats are worth it especially on longer flights; totally recommend. Plum wine is a great add to menu"
Cons: "You need to call to reserve seat. Then was told I could only upgrade at the airport and not on the phone, risking to loose the few available premium comfort seats. Old movies. Poor red wine. Food still just okay."
Pros: "The crew, the flight, the pilot to cabin communications, the food, USB hookup, and the movie selection was amazing. I am so happy that I flew Japan Airlines on my return trip. I would highly recommend them for your international travels."
Cons: "The flight was extremely late to leave and I almost missed my connecting flight in Osaka"
Pros: "No major disasters, comfortable seats, on time."
Pros: "Food Service Crew actually cares about you"
Cons: "Nothing"
Pros: "Good quality food. Between-meal snacks. Great selection of media entertainment. Convenient power available at each seat including USB right in front of you. Many handy pockets in front of you for storing various items."
Cons: "Little surprised that the attendants were a little difficult to understand in English. I imagined their English would be pretty good."
Pros: "Simply excellent !!!"
Pros: "I was accompanying my 92 year old mkm, flight attendants were so helpful in every way."
Cons: "Pre-checking online needs improvement. I was unable to do it and speaking to JAL was difficult; no one was answering the phone."
Pros: "From start to finish, we were amazed by the customer service of Japan Airlines. Altogether we we had a 14-hour day or so of flying with two small children and it could have easily been a 20-hour-or-more day of flying had Japan Airlines not been so great at what they do. We can't say enough about how amazed and blessed we were by their customer service."
Cons: "Having to pay for wifi and not having access to power outlets. Everything else was amazing and honestly these minor things were very forgivable given the great entertainment choices that came along with the plan ride and and the amazing customer service."
Pros: "Nothing I like , when u buy the ticket they're so nice , but after paid they're very bad, never take care of you, u ask them some help, they're can't"
Cons: "They every bad customer service, I never seen before"
Pros: "Always on time"
Cons: "No clue when it's boarding time and no announcement"
Pros: "Everything was perfect - crew, food, service, comfort, entertainment."
Cons: "Sorry, my seat really uncomfortable..."
Pros: "Clean and very good service."
Cons: "Food."
Pros: "The crew were all exceptionally pleasant, helpful."
Cons: "I didn't care at all for the food."
Pros: "excellent seat space, friendly flight attendants, would fly with JAL again."
Pros: "Everything worked as planned."
Pros: "Last minute accommodation for Muslim meal was awesome!"
Cons: "Transit in NRT was too short! Didn't give me time to buy souvenirs.."
Cons: "being moved"
Pros: "Extremely nice flight attendants, little toothbrushes in the bathroom, pretty decent meals. I would definitely flight with again."
Pros: "Service and polite staff."
Cons: "Not much space between the seats for my long legs."
Pros: "Japan Airlines is very good. They have good service, safety, and customer care."
Cons: "Economy seats are a bit tight."
Pros: "The staff took pride in providing excellent service from check in till landing."
Cons: "Still paying for wifi in 2016"
Pros: "Since I had back pain,I really like that I could checked in two luggages. Thank you so much!!"
Pros: "the crew was extraordinarily helpful in getting me through customs with my luggage which i was lead to believe did not need to be looked at in Tokyo because it was checked through to Osaka by finding me taking me back through customs and onto the flight in time for its departure. JAL's crews on both flights and the ground personnel were very courteous and always extremely helpful."
Pros: "I had only 30 minutes transaction time at Busan airport, and was not sure that I could catch my plane. The crew at the airport were very helpful, and a lady brought me to the security gate, and run out and checking in for me. With their help, I was able to catch the planes and arrived my destination on schedule. Thank you so much."
Pros: "I enjoyed the amenities. I flew economy and was treated like a first class. Will definitely fly with Japan airlines again !"
Cons: "Everything was great !"
Pros: "This airline is the most professional I have seen so far. They are extremely accommodating, very helpful, and very attentive. I didn't realize how orderly the Japanese culture is. We took off immediately. The ground crew actually waves bye and bows! No one in the sloppy US does that! They were very professional and juse down right respectful. Food and snacks were served often. Even good coffee!"
Pros: "Boarding!"
Cons: "Food was below standard."
Pros: "Politeness of staff, cleanliness, promptness and efficiency."
Pros: "Well-appointed airliner. Good food, comfortable seats, wide range of in-flight entertainment. And, as always, extremely polite and accommodating attendants."
Cons: "Seats don't recline far enough for comfort. I would trade this for leg-room."
Cons: "Great"
Cons: "!"
Pros: "Entire crew members, food, drink, hospitality & aircraft."
Cons: "I am diabetic & would have been better if I could get a aisle seat as I requested otherwise I didn’t have to wake up too often my both side passengers!! We were few Indian passengers missing our Hindi movies..."
Cons: "Good"
Pros: "Food is the best of any airline service"
Pros: "Nothing."
Cons: "Old man next to me couldn’t keep his arm on his side."
Pros: "The staff is friendly with attention to detail"
Pros: "Staff was great!"
Cons: "Food wasn’t the best."
Pros: "The cabin crew was great in services"
Cons: "Priority not thought"
Cons: "1. Missed our flight connection in Chicago because of delayed take-off from Tokyo. We were forced to use another airline and we landed in NYC about 5 hours later. 2. ANA flight attendants were not very well versed in the English language. Very hard to communicate our needs."
Pros: "- Friendly staff. - Excellent service and boarding easiness. - Kayak's excellent price."
Cons: "- Entertainment had limited movies. - Food could have more selection for business class. - Loung in Japan is not the greatest and overcrowded. - Boarding from Japan to KUL was very poor specially in packing people like sardine in the shuttle."
Pros: "The staff on ANA are super friendly. The legroom on their big planes--even in economy--was excellent."
Cons: "The food was okay but not great."
Pros: "My flight is at 9:50 am but I arrived around 5:30 am , as expected the line was already long and one of the crew told us the front desk will not open until 6:30. My husband reserved my ticket going back to US. I was assigned to seat on an exit, but when I went to the gate , one of a female employee keeps telling me if I'm aware I'll be seating on an exit and I said yes , I look for a vacant seat so I can relax while waiting, she went back again and asked me if the front desk desk gave me any paper about the task I have to do when seating on an exit. I read it and understand . She came back again for the third time and borrow my boarding pass and check something and asked me if I want to transfer to another seat, and I said no. I don't know what she wants me to do , but I'm so irritated because she keeps asking me the same question over and over again."
Cons: "Great staff and food for a plane."
Pros: "I booked with kayak thinking it was an A&A flight and said I got crappy United all the way to Narita Japan where the plane didn't make it on time and I missed my connection for my A&A flight got to love it be careful what you book on their site"
Cons: "Deception at the time of booking"
Cons: "The dinner was served too late, not right after take off. Also, the portions were way too small."
Pros: "Very nice, new plane. Clean bathrooms. Good amount of legroom. Polite staff. Easy check-in process. Kid-friendly. God entertainment system."
Cons: "Limited entertainment options for kids."
Pros: "Good service"
Cons: "baggage was broken."
Pros: "Food"
Cons: "Sitting space"
Pros: "Overall comfort was good"
Cons: "Drinks like fruit juices were given in too small portions like a quarter cup by stewardess; as if the drinks were being saved or rationed Not much choice for movies. Movies were not well selected"
Pros: "Attendants were friendly."
Cons: "Flight was late."
Pros: "service..service..service and ontime performance"
Pros: "Excellent, polite service, very comfortable seats."
Pros: "Legroom is good, you don't need to recline the seat"
Cons: "Food wasn't the best"
Pros: "The ANA crew were very sweet and accommodating"
Cons: "Very unhappy over the first leg. Nothing indicated it was a United Airline flight to be boarded at United Airline terminal in LAX. Seat selected at time of booking was not honored since selection has to be done on United Air's web site. Did not get the meal I ordered for the same reason. Very short time to get from arrival gate to the connecting gate at Haneda."
Cons: "Both flights took off late one flight was over an hour late I missed my connecting flights and was forced to take 2 additional flights instead of my direct flight The food is Japanese cuisine, if you are ok with experimenting and like their cooking. The flight attendants were not able to communicate with us in English regarding our missed flights"
Pros: "Incredible service"
Pros: "The service, our seats, overall comfort and cleanliness of the plane."
Pros: "The crew were friendly and attentive. The plane was clean and comfortable. Great movie choices."
Cons: "The long security lines in Tokyo for transfer."
Pros: "Crew were very friendly and attentive. Lavatory was kept clean. Good choice of movies."
Pros: "Flight on time."
Cons: "Stuck in middle seat between 2 teenagers & reading light on top was on next to me the whole flight from Haneda to Los Angeles."
Pros: "Food was great!"
Cons: "The Japanese crew were not very good at English!"
Cons: "The crew were not as friendly and welcoming, especially to coach passenger like me. There were too many announcements and interruptions. Not sure why but it was unnecessary to have too many, can't rest or sleep nor continue with viewing the entertainment provided. It seemed like a tired crew this time. The food was not good."
Pros: "Great food on ANA flight from Malaysia to Tokyo."
Pros: "Great customer service and very kind staff!"
Pros: "Polite attendants"
Cons: "small leg room......"
Pros: "Very awesome and polite crew. Exact reason why I chose ANA"
Pros: "Meal from KUL to HAN was tasty. The separation of the gravy based dish from the rice was a great idea to prevent the soak up. Personal touch screen responsive and quality definition."
Pros: "Great service, excellent and curteous. Clean cabin"
Cons: "Food can be improved, economy seats are tight. Movie selection not as vast as SQ and Cathay."
Pros: "ANA has one of the best friendly and courteous service. I was kept well fed through my flight and had a smooth flight."
Cons: "I wish the English announcements were not in so heavily thick accent and more understandable. Transfer from the plane to the airport is quite tedious when the plane is parked away from the airport. I wish they would make transferring carry-on more disabled friendly."
Pros: "Everything"
Cons: "The food quality was slightly lower than that on the outboud flight. I ordered Hindu Meal."
Pros: "The middle seats were seperated, so I had my own arm rests"
Pros: "The service is first rate even in economy seating. Attentive flight crew. Excellent airline."
Pros: "Cabin was clean and really comfortable seats. The crew were very friendly and helpful."
Cons: "Choices of food."
Pros: "Very attentive, professional crew."
Pros: "As always, the Japanese customer service is wonderful - I have no complaints in that department!"
Cons: "The boarding process is pretty annoying....they do not board until minutes before the flight time and we still had to take a bus to the actual plane. We took off late (which, personally, at this point, I had just been on a 14 hour flight plus the 2 hours layover) - a delay just added to the exhaustion. Also, the plane was very old and very hot...even though it was only a one hour flight, it was very uncomfortable and outdated."
Pros: "I liked that each seat had a foot rest. The food was very good you get a haaggen dazs ice cream during one of the meals. The food wasn't filling but that's to be expected so bring snacks if your own. The flight was smooth no issues and the flight attendants were very attentive. Had a tv with movies and the personal tv also had games like a game system."
Cons: "I disliked that the seating did not have its own personal air. At times I would get hot."
Pros: "From ticketing/check-in to flight crew personnel; they ensure you are taker care of."
Pros: "The food was great. Very responsive flight crew."
Cons: "There was no information about connecting flights before landing."
Pros: "crews have good attitude"
Cons: "flight from kuala lumpur to narita is not for mobility impaired person, one has to take a flight of stair down to tarmac then board a bus, then on to the airport itself."
Pros: "The crew was excellent."
Cons: "The business seats at B777-300ER was very uncomfortable for a long distance trip with duration of 14,5 hours."
Cons: "More food variety"
Pros: "Crews were great. Seats space could be better ... overall caring & attentiveness of crew members make a lot of difference."
Cons: "Food! 40 years ago Singapore Airlines was second to none in my book! Now I feel like I was away somewhere and Singapore Airlines has changed dramatically....Must be a lot of moving pieces have changed that I was wondering again during my journey whether I was really flying Singapore Airlines..."
Pros: "Crew could have been less rude"
Pros: "The crew was very polite and very helpful. Boarding process was smooth and easy, however, the Singapore airport has security checks at every gate prior to boarding. This meant that after clearing this security process at the gate, bathrooms were not available until after boarding the flight and drinking water stations were not easily found in the secure boarding area. The aircraft was comfortable, menus were distributed early so that meal options could be made with full information in advance. The food was good and made available at routine intervals."
Cons: "On a 14 hour flight, staying well hydrated is very critical and difficult. It would have been nice for the crew to make more frequent trips through the cabin to offer just water refills to keep passengers hydrated and reduce plastic cup usage."
Pros: "checking in at Changi Airport is always a pleasure, helpful friendly staff"
Cons: "the food is disgusting"
Pros: "Plane was super clean and comfortable. A long flight but we'll cared for by host."
Cons: "Terrible"
Pros: "Everything is perfect, the crew services are very warm and professional, I strongly believe that Singapore airlines is the best in world as I tried many airlines but I don’t see like their them, I will strongly recommend and I will be their customer for any flight to Far East inshaallah."
Cons: "I recommend if they can provide paid massage service ( not complementary)at the suits class for long trip because there’s enough space to do it , I’m very glad to congratulate them for the level of service they reached ."
Cons: "Food"
Pros: "Amazing crew, great seating area and tasty menu."
Pros: "Movies selection is great. Seating space is comfortable."
Cons: "Boarding process could’ve been smoother"
Pros: "One of the best seating I have ever had. Compared to Emirates the seat was spacious."
Cons: "Food was good but was not full compared to emirates."
Pros: "Flight was full but crew was attentive and very pleasant. Star Alliance Lounge at LAX had a good variety of food and drinks - Asian, western, small bites, snacks; red, white, bubbly and even a bartender who'll mix up cocktails. I love flying SQ."
Cons: "For a premium economy service, it was really good."
Pros: "I like everything in Singapore airlines"
Cons: "Nothing"
Pros: "Crew was amazing"
Pros: "The crew was lackluster; unusual for Singapore Airlines. Tall individuals will not like the business class seats."
Pros: "I have bought air ticket a few months in advance. I have paid a lot after changing the flight schedule."
Cons: "I will not buy the air ticket from cheap ticket any more."
Cons: "5 crying babies on a red eye. Don’t know if that can be prevented."
Pros: "Foods. Drinks. Entertainment."
Cons: "Nothing. Everything’s so perfect!"
Pros: "The cabin crew was pretty good. This was the only saving grace in otherwise very poor experience"
Cons: "The flight was delayed by 2 hours and they changed the gate from one end of the terminal (A15) to the other (C1). The waiting area was cramped. This being the home of Singapore Airlines, the way managed this entire thing was pathetic. Boarding announcements were also confusing."
Pros: "Friendly staff Good customer service"
Cons: "There was nothing i dislike"
Pros: "Excellent"
Pros: "Entertainment"
Cons: "Way too cold"
Pros: "Brand new aircraft, excellent service and food"
Cons: "J class seat, 12A window. Top of my seat curled around my sides, which blocked vision thru 1.5 of the 3 windows I had access to. The enclosure also protuded into my left bicep when I had my elbow resting on the arm rest. Table on my right hand side was too close to my body, and to high to reach a drink easily, I literally had to lift my whole right arm to pick up a glass."
Pros: "Finally, I could go to my final destination as planned by transmitted to Korean Air flights."
Cons: "My first flight of JetBlue from Olandor to New York was delayed that leading to my connecting flights to my destination were missed. Now, my suitcases have been missed, too."
Pros: "Flight crew great"
Pros: "I liked the space I had to stretch out, 3 seats to myself in economy enabled me to get some solid sleep between meals. The crew werebalways very polite and friendly."
Cons: "Food not hood"
Cons: "Na"
Pros: "Modern Aircraft , good seat ,Crew friendliness"
Pros: "Great crew, good food (best I've had on an airplane), plenty of drinks, and a good entertainment system."
Cons: "Nothing bad to say about this flight. Great airline."
Pros: "Ontime, airline stewards were excellent and tv entertainment very good"
Cons: "Nothing"
Pros: "The ground staff at JFK, especially Jon, were very helpful and friendly. The flight crew was also very friendly."
Pros: "I like the services from Singapore Airlines."
Cons: "Your web site tried to charge me $90 for aisle seat, do you agree that this is a big joke or what? I have decided no use your company any more. Not sure why a great airlines like Singapore Airlines would partner with your company???"
Cons: "Seats were bit hard without proper head rest.entertainment kiosk was not working."
Pros: "The service, seats, food, drinks and bed!"
Pros: "Crew were helpful. Food was good, pillows and blankets in every seat was great. Seats a little small."
Pros: "The food is good. The service is excellent, always smiling and attentive."
Cons: "Not enough quantity of each type of food. I did not get the cold noodle I want and end up eating sandwiches."
Pros: "Staff were awesome. given that my wife and son both had food poisoning."
Cons: "But we were meant to fly on an A380. This was an A320. Nowhere near the same legroom. Less entertainment options. No USB charging."
Pros: "Reasonable price"
Cons: "Missed flight for medical reasons with 9 month old son, attempted to use remaining onward flight to Europe and return through Swiss which was refused! Most unreasonable, cheating me of my payment. I have since sought legal advice and contacted travel agent regarding, seems case law from several instances in my support. I had to pay thousands for new flight Austrian Air. Swiss thieved my money and I dont mind saying so. Unfair and unfair conduct. I am saving this letter for twitter to tell my friends of my disgust. I will be happy if this is sorted refunded immediately. A copy of these details and medical letter already provided to Jithendra from flight network (online travel agent)."
Pros: "Very helpful and polite staff"
Cons: "Old B777-200 with small personal screen. And they don't have pillows on board."
Pros: "Vegeterian breakfast was good thou ."
Cons: "When I asked for non veg Indian breakfast it was over. And there were not much passengers also in flight ."
Pros: "The cabin attendants kept us well hydrated."
Cons: "The entertainment options were mediocre. Gluten-free meal may have contained traces of gluten."
Pros: "Fast boarding"
Cons: "Hot cabin. Chairs makes so much movement when the back of the chair where the folding table is moving. Chair movememt of the seatmeat is felt in the same rows of seats."
Cons: "The food was very poor indeed, the entertainment system was not working in my seat or the seat behind, I had to move to another seat"
Pros: "Attention to customer service and needs"
Cons: "Couldn't use my own headphones to watch movies"
Pros: "The crew and inflight food and entertainment was good. The person on the transfer desk was very helpful."
Cons: "We were unable to use the website to check-in online, which meant we had to fly to Manchester to check-in. Which is very poor given modern technology. (We were able to check in on line for the flight from Houston)"
Pros: "We love travelling Singapore Airlines and always try to travel with them if we can"
Pros: "They treat you very nicely on Singapore Airlines - from warm washcloths to wine with your meal. Seats are comfortable and the long flight not so wearing."
Cons: "My husband reacted to the spicy beef/rice dish served for breakfast."
Pros: "The flight was on time. Crew was pleasant."
Cons: "The seat needs some cushion on it. After many hours sitting, the cushion on the seat turns into a rock."
Pros: "Really liked the food"
Cons: "For such a long flight, I would have expected to get eye masks, but all they provided were slippers"
Pros: "Fresh fruit lunch was awesome."
Cons: "More comfortable seats."
Cons: "The gate change notification on my phone was excellent"
Pros: "Crew was really helpful."
Cons: "There could be a vegeterian food option."
Pros: "Sits are a bit bigger than other airlines. Food tasted better and treatment was great as well."
Cons: "The touchscreen for entertainment was a bit off. From both flights using this airline, that was the main issue in comparison to other similar airlines."
Pros: "Check in was smooth all helpful Cabin crew were efficient cockpit communication good."
Cons: "No alchoholic drinks available with lunch service. Emphasis seemed to be on duty free sales early stages of the flight"
Cons: "Staff is great!"
Pros: "Nice crew"
Cons: "Food"
Pros: "The aircraft was newer and more spacious than the long flight from LAX to Incheon."
Pros: "Excellent service"
Cons: "Nothing"
Pros: "Flight delayed almost one hour"
Pros: "Loved the service and comfort, food was exceptional for an airline."
Cons: "Suggest a better selection of movies and tv shows."
Pros: "I liked that they have courteous and friendly crews. Leg space is ok too for an economy class."
Cons: "Delayed flight. My mom was a bit uncomfortable since the window is kinda far from the seat. It also bothered me since I was on the aisle seat and almost everyone who walks passed my seat bumped my arm"
Pros: "Of all the flights that I’ve taken in Asia this one has been the most comfortable. I had tons of leg room and I like how the seats reclined."
Cons: "I don’t like how you can purchase an additional bag online you can only do it at the counter. And the prices for an extra bag is a little pricy."
Pros: "the food we have been order is great.the flight overall goes smooth and we landed safe in Seoul. the service crew did there job. thankful for this trip im satisfied. for the pilot he did a great job."
Cons: "nothing, just wish you can serve also warm drinks,like, tea or coffee instead cold drinks only.that should help the passenger who has stomach problem during flight. thanks"
Cons: "Movie selection needs to get better and maybe you should add one more snack because for a 12 hours flight it wasn't enough. I was hungry at the end."
Pros: "The crew on the flight were so warm and wonderful. Flying with Asiana is always wonderful!"
Pros: "After flight. No jet lag always a problem for me."
Cons: "All was good"
Pros: "Asiana solved a boarding issue with my friend missing his flight. Not only did they get a flight for him that day, it was also free of charge. They went above and beyond for him. Amazing service."
Cons: "The airplane temperature was too hot. Along with my seat mates, I felt like I was in a 13 hour sauna. That being said, airplanes are known to be dry. I would have liked a complimentary large water bottle and/ or personal fan to combat how uncomfortable the experience was."
Pros: "Food was nice. Especially, Bulgogi? korean special rice ball was not just a food, but also gave us experience of mixing to make it. Crew gave me smile always."
Cons: "Entertainment was poor. It maybe caused by airplane model."
Cons: "... 3) Upon landing in ICN, a connections Asiana staff, instead of an apology, shouted "Hurry up, you are late". I was not late; Their plane was late! 4) In ICN, the connection flight was also delayed by half an hour. We arrived so late that I missed the last airport limo bus & was forced to arrange alternate, more expensive, transport to my lodging accommodations. 5) while in ICN, I experienced the same Curt conduct from Asiana staff!"
Cons: "Kindly Asiana airline"
Pros: "I like the access to charging my phone in the seat."
Cons: "The food options were not very good this trip."
Cons: "This was tough Journey. We though we got window seat, but it was not. We wanted to switch our seats because there were some seats who were opened all thru the flight. With all the respect, I asked crew member if we can change the seats, she said no. I said we are willing to pay more, she said no. NO ONE was sitting on those seats from Seoul to Delhi. Second, lay over from 2 1/2 hrs. became 5 1/2 hr. After all the wait, we did not even get the change the seats. I did not expect this form Asiana. This was very disappointing."
Pros: "good service."
Cons: "seat cushion on bottom is not cushion enough, so my butt kind of hurt."
Pros: "Crew very polite; food was really good; in flight entertainment good; and plane was modern and clean. Most imprtantly our check in agent was very capable and helpful. We had a hard time checking in on line, and as a person in my 60s I very much need an asile seat which she arranged. Check in was extremely efficient in a crowded airport. Would definitley fly again."
Cons: "Check in website not good. Could not choose seats in advance. This could be much better."
Pros: "This airline and this model of aircraft (Airbus 380) makes a 14 hr transpacific flight almost enjoyable! We've flown this route numerous time and this was by far the most comfortable experience"
Pros: "Worst flight ever. Take off delay due to "traffic to destination". Now I've worked around aircraft and never heard this one before. We sat on the tarmac for 40 minutes waiting for the "traffic" to allow our aircraft to take off. I find this suspicious since the boarded the aircraft minutes before the scheduled boarding time...I find it hard to preflight in 10 minutes. The flight was blistering hot in the cabin and stayed that way after asking them to lower it. Ultimately, the trip was only a hour delay, but would have been a little easier to take with a simple apology."
Cons: "Nothing really good to report. Sad, but true"
Pros: "Great flight attendants"
Cons: "These folks never take off on time. Preflight is done way too late...minutes before boarding. Never an apology for late departures. If this is the norm, I think I'll pay a little extra next time."
Pros: "The chair was comfortable. The flight was smooth and on time. The food was good. The entertainment was too good (although I didn't use it) The airport is good."
Cons: "Problem with getting off the airplane"
Pros: "I liked being seated toward the back of the plane so that me and my cat had some privacy. The crew was very polite and gave me thorough instructions for transporting my cats."
Cons: "I bought a carrier for my cat that fit the airline's specifications, but it didn't fit all the way under the seat. Because of this, I had to put my cat in the overhead bin during takeoff. This gave me and my cat a lot of stress, although they let me take her out during the landing. Also I thought the airline would open much earlier than my flight so that I could ensure the safe transfer of my pet-in-cargo."
Cons: "1. The stewards were not friendly, especially she kept on forgetting to give me food since I was unfortunately sitting by the window next to 2 big men in the middle and aisle seats. 2. In LA while getting my luggages from the caroussel, I asked the porters 3 times to help me lift, but they ignored me and just attended to the ones with wheelchairs. Even if I'm not in a wheelchair, I am a seniour, and there are aches already in my body here and there. So that day, my back was aching til the following day. Lesson learned, other airlines are much much better than Asiana when it comes to treatment given to seniours. My first time to try, maybe the last."
Cons: "This previous was delayed because they sold their empty seats to other airlines and allowed for those people to make it. However, those who had connecting flights weren't able to make it and had to stay overnight in Korea. The next flight arrived 14 hours after the original scheduled flight."
Cons: "flight delayed again out of Seoul."
Pros: "The plane crew was awesome"
Cons: "But when I did my check in it took so long because neither of the asiana staff knew the condition or policy of my quantas itinerary. I don't know if it was the system but they should have managed better the situation. At last they took care of it but lost so much time. Besides everyone got nervous and I felt a little uncomfortable."
Pros: "Asiana airline service was great. Attendants were so kind and gentle."
Cons: "the flight was late 30'."
Pros: "They kept changing the flight schedule on the spot and kept us waiting at the airport. Some of the flight attendant s of asiana airlines were rude."
Pros: "l like the flight schedule and shutter bus to airport. staff was friendly and polite."
Pros: "The flight attendants were very nice and spoke beautiful English, wonderful food/drinks, and the seats were comfortable with plenty of room. Both flights had a smooth take off and landing. Great experience all around!"
Pros: "Plane was clean and crew was friendly."
Cons: "This was a 5 hour flight and there was no food offered. There was also no entertainment option other than music."
Cons: "No vegetarian option for meals like most other flights have these days. On the return flight I even tried to book one online and could not find where/how to do it. I also asked upon check in and was told it takes 2 days at least to request a veggie meal. This is really pathetic considering I'm flying from a part of the world that has a high Buddhist population."
Pros: "It truly set apart from the other airlines I used for my 15-day trip. It was by far the best airline from top to bottom"
Cons: "N/A"
Pros: "The seats were roomie and the stayed flight attendence were very nice."
Cons: "When the movie you were watching ended, you had to wait for all the other movies to end before you could watch another one."
Cons: "No drinks except for water were served. It was terrible."
Pros: "It was very accommodating"
Cons: "It's so long."
Pros: "Food and comfort"
Cons: "Late"
Pros: "Loved the food and especially the entertainment of the movies."
Pros: "Amazing crew good food"
Cons: "Perfect"
Pros: "Easy boarding procedure."
Cons: "Seat was broken. The seat's back kept returning forward. Not a lot of water and snack we're given for flight this long."
Pros: "In-flight was confortable."
Cons: "Food options aren't that familiar but ok to the taste anyway. :)"
Pros: "Nothing"
Cons: "Bad food and bad FA"
Pros: "Amazing lady who worked at the counter. So fast and efficient. I’ve never seen such efficiency at any airline before. Thank you."
Pros: "Comfortable plane and a good price"
Cons: "Long queues for check in at Manila - I should have checked in online. Boarding was chaotic and people were getting stressed - maybe people could line up in seat row order to make the boarding process smoother."
Pros: "crew is OK, Seat is never comfortable for long ride."
Cons: "there is no room for improvement because of limited space."
Pros: "Friendly crew. Good entertainment options."
Pros: "Entertainment selection"
Cons: "Food and drink selections were ok only. They ran out of one option for dinner."
Cons: "Good news they have a MENU for the people"
Pros: "The Flight was awesome in all aspects, And the Seats were exceptionally comfortable"
Pros: "Fast and efficient boarding process. Nice selection of movies."
Cons: "Seats (economy) can always be more comfortable."
Pros: "Crew was very friendly."
Cons: "There is just no room to move in those seats. We were packed in like sardines."
Pros: "staff service very good, price is good"
Cons: "crowded flights. seats too close"
Pros: "They just seem fake friendly. Be nice if they also were more lenient on carry on luggage. Very unreasonable making the start of vacation stressful moving stuff from our carry on to other luggage over 1 kg. It was obnoxious. They had another scale at the gate which was over the top obnoxious. I felt like we were a burden to the airline rather than a guest."
Cons: "They need to treat people as a guest rather than a hastle. Super annoying bag check and staff and crew in plane were just ok. Whatever happen to being a guest"
Cons: "2 hrs delayed in our first flight and one hour in our connection"
Cons: "Almost 3 hours LATE ,"
Pros: "All my family wanted to have chicken flavor ,but we all got the wrong one"
Pros: "Very clean and on time"
Cons: "Legroom was tight. Much less than the sfo/Tiapie leg"
Cons: "I had preselected a window seat, but somehow I was “bumped” out of this preselected window seat to a middle seat. I informed this detail to the Air China rep at check in but she would not listen nor care about it. I tried explaining several times, but basically got nowhere. Thanks for listening"
Pros: "traveling with a child on long haul CI's family couch is the top choice."
Cons: "none."
Pros: "Premium economy is nice, smoother flight, good attendants"
Cons: "Delays"
Cons: "Nothing"
Pros: "good service from counter & attendats"
Cons: "late departure"
Pros: "Good service, good aircraft"
Cons: "Many movies were still the same as six weeks ago when I took the same flight."
Pros: "Music celection is awesome"
Pros: "Polite service of the crew. Overall conditions of temperature etc. Food was good with choices as were beverages."
Cons: "My husband has quite long legs, and although I had plenty of room, he was a bit close (though not tight) in legroom."
Pros: "My seat was spacious while my wife's seat was up in the front and cramped."
Cons: "I don't understand what was going through the China Airlines check in agents mind when he never asked us where we wanted to sit and decided on his own to seat us 10 rows apart from each other? Very very disappointed."
Pros: "Very nice flight crew"
Cons: "Food didn't agree with me"
Pros: "i like their food ."
Pros: "My very first time flying china airlines and loved everything about it... food, service, comfort, etc."
Cons: "Nothing."
Pros: "They were very kind when I had to miss my first scheduled flight."
Pros: "The hand towels were a nice touch."
Cons: "The flight was delayed and notice was only sent that morning. If I had known of the delay sooner, I wouldn't have left for the airport as early as I did."
Pros: "All staff were really attentive and delivered an excellent service quickly and efficiently."
Pros: "Good seat comfortable get more room for my Legs"
Pros: "Comfortable seats, nice attendants. We couldn't watch any movies or programs, and hear music."
Cons: "Screen weren't working to watch programs, and hear music"
Pros: "Professional staff"
Pros: "The chicken and rice dish was tasty. I also appreciated the fresh fruit."
Cons: "The smaller jet does not have adjustable over head air controllers. If you sit toward the front by the emergency exit there is no air-conditioning and I was sweating for the entire trip. As you move toward the middle of the plane it seems to be much cooler. Also the video screen is very dark and small. I set the screen to the brightest setting and couldn't see half the movie. Furthermore, for some reason the crew left the bright lights on in the cabin for the entire 6-7hr trip, which made it difficult to sleep or watch the movies. My longer trip to NY with the larger and newer plane was MUCH better!"
Pros: "All of the staff were super helpful and friendly. Most were able to communicate in English as well. I would highly recommend requesting ahead of time a VOML (Oriental Vegetarian Meal). Although I was unsure of some of the asian vegetables used, all of the meals had a delicious flavor and always came with a side of fruit, a little desert, and a bun. For those skeptical of airplane food, this was definitely a safe bet!"
Cons: "That they do not show what zone is boarding on the TV monitor near the boarding gate, so you have to listen carefully through several translations. The entertainment system while on flight was a bit out of date (quality of the screen was a bit poor), but they did have several good viewing options. I also found that all of the planes did not have a/c controls that you can automatically adjust."
Cons: "Business class seats are old and not all that comfortable."
Pros: "Good Service and very comfortable business class seat"
Pros: "Airplanes are fairly new. Everything seemed fairly clean. Movie choices were good. The staff was really accommodating and friendly."
Cons: "Narrow seats in Economy. With every move, I had to be careful not to disturb the person next to me. I am a fairly skinny guy. This was quite challenging when I tried to eat. It was too easy to trigger the flight-attendant call button by accident with the touch screen. The icon is not really obvious and it is close to the screen on and off icon."
Pros: "Flight was late, service was poor and flight attendants were not friendly ( spoke to me in Chinese and not English), didn't receive any privileges as a Silver Medallion Skymilet on all flights and SkyMiles were not given."
Cons: "Worst Skymiler Partner . Poor customer service and inflight service."
Cons: "The flight was delayed two hours and when we boarded we sat at the gate for 40 min and then sat waiting taxing on the runway for another 45 min. The flight became more than 3+ hours late in total."
Pros: "The flight I was on was leaving at 1:45AM. It took about 15-20 minutes to check in our bags and there were about 75 people ahead of us. We didn't wait at all for TSA, just walked up and there was absolutely no line. The China airlines staff was very nice and helpful. Also, there were screens on the headrest in front of us and they had new tv shows, music and movies all for free and they even provided earphones."
Cons: "The seats could have been a little more comfortable but it wasn't unbearable."
Pros: "FREE Upgrade to Business class from Taiwan to Yokyo"
Pros: "Comfort seats, new airplane, very friendly service."
Cons: "The food was rather ordinary and the amount of wine I got on this JFK to TPE flight was no more than 2 oz."
Pros: "This flight was great and the attendants were very good and professional...awesome time..."
Pros: "Food and movies."
Cons: "Seat not comfy enough for long distance flight."
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