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Pros: Crew were good.

Cons: I paid for priority boarding but could not find the queue easily to check in as well as there was no priority boarding line up during boarding. My seat did not decline at all. I paid for a window seat but got a completely blank wall. Flights were late.

Cons: Unfair policy of no outside food, treating its customers in a captive state; cabin is dirty with little cleaning work done. Won't fly if it were not cheap.

Pros: Nothing. We had to sit on the runway for an 1 hour 40 mins. Staff didn’t even give away water, you had to purchase it... outrageous

Cons: The flight cancelled.first we boarded twice and been waiting for 7 hours Inside and outside the plane thereafter they gave up and decided to cancel it ..it was nightmare

Cons: Wasn’t allowed to board the plane because my passport only had five months left on it but you still let me book the flight and I was not refunded

Pros: Crew were good

Cons: Flight was late.

Pros: Extremely rude.

Cons: I got sick on the flight from some food poisoning and the crew acted put out when I asked for some water.

Pros: Amazig Airplane

Pros: The food was good. The service very good. Check in was so fast.

Cons: Internet charge was very expensive and electrical outlet could not hold my charger. It kept falling out

Pros: Extremely rude.

Cons: I got sick on the flight from some food poisoning and the crew acted put out when I asked for some water.

Pros: I hope never to fly Scoot again.

Cons: Extremely rude and uncaring staff. I hate not being booked through with boarding passes. You have to wait in line at every stop, go through security and wait to get your ongoing boarding pass. The Scoot transfer people in Singapore are the most rude people I've ever met.

Pros: GREAT CREW AS ALWAYS THE SEAT WAS COMFORTABLE AS ALWAYS.

Cons: FOOD WAS ORDINARY NOT WHAT I ORDERED, MY NEIGHBOR IN THE CHAIR OPPOSITE HAD WHAT I WANTED AND IT LOOKED DELICIOUS

Cons: Plane was Not full, enough social distancing.

Pros: Efficient boarding, friendly crew throughout flight, good plane configuration, even economy comfortable. Really impressed!

Cons: Maybe more veg selections on main menu and more/better beer.

Cons: No movies, seats were hard , could have used more beverages.

Cons: Improve Size of Visual Monitor

Pros: It got me there at a reasonable price without being too uncomfortable!

Cons: Boarding was a bit of a mess (but I've seen much worse)

Pros: Ground cruise not too strict with the weight. Exceed 1 kg and plane not full also insist to charge. Filipino staff

Cons: More human touch less $$ orientated. Make customer willing to come backs

Cons: Nil

Cons: It's a budget airline so you get what you pay for. Only a 1hr plus flight so it's OK. The crew were all pleasant and professional.

Pros: Nothing

Cons: Better aircraft

Cons: I wish there's a better airport system and updated screening tools/machine in MIA so luggages doesn't have to be scanned and open 4 times before you get to the gate.

Cons: Improve Size of Visual Monitor

Pros: Food was great, comfortable flight, no issues whatsoever. One of the best airlines I’ve flown with

Pros: Flight on time

Cons: Better food

Pros: Crew was good!

Cons: Manila airport business lounge full, not accessible, croweded with too many airlines; Processing at the Manila airport too complicated for passengers in transit (completely different when we traveled from Vancouver through Manila, why is that? Boarding gate (Manila) terrible, crowded, no available seats, “business” section small and with so dirty sests that it was not possible to use them!

Cons: Many changes and mistakes

Pros: The crew,the staff were very friendly and polite the food was definitely below par seat not very comfortable , entertainment good variety.

Cons: The food could be better ! My partner and brother in-law are filipino could not even eat let alone myself !! The seats are very close together even though there is lots of room under the seat in front witch was very much like myself being over 6 foot. I don’t know if the hardness of the seats are a safety thing but my ass was sore after the first half hour and after 8 hours wow not good!!!

Pros: Cabin crew were very helpful and polite.

Cons: Food lacked flavor.

Pros: Pretty limited movie offerings Seat was comfortable in the flat position but very little storage for phone cords and all the other goodies provided during the flight. Because a pain to store and retreive

Cons: Many movies were old

Pros: Nothing to complaint. Excellent airline nowadays

Pros: Flight was typical.

Cons: No direction for the connecting flight and no help to understand the connecting flights.

Pros: At least it was delayed so we could make it to SFO.

Cons: The American Airlines flight was delayed so the delayed flight from Honolulu could make it to Los Angeles and not subject AA to additional complaints. We arrived at close to midnight and worried about getting the car out of the parking lot without incurring additional charges of and additional day. The food was not great.

Cons: Good

Pros: I like the spirit of Christmas in some of the staff.

Cons: Board people by section instead of a madsive line.

Pros: crew amazing

Pros: Everything was amazing! Crew was helpful, thoughtful and kind.

Cons: Nothing. It was great. Strongly recommend.

Cons: Very professional and friendly crew. Food quality was excellent.

Pros: I didn’t get on this flight. Due to the departure at LAX. It would’ve been nice to know that this was a possibility before the arrival. Although the ladies at Japan Airlines were able to get me on a later flight, it almost didn’t happen. But the kept making calls to help me. I’m very thankful they were able to get me on ANA flight at 8pm.

Cons: Communication

Pros: Crew took great care of us.

Cons: No complaints.

Cons: I didnt get bulk head seats that are near the restroom for my disabled father. He had a terrible flight

Pros: At least it was delayed so we could make it to SFO.

Cons: The American Airlines flight was delayed so the delayed flight from Honolulu could make it to Los Angeles and not subject AA to additional complaints. We arrived at close to midnight and worried about getting the car out of the parking lot without incurring additional charges of and additional day. The food was not great.

Pros: crew amazing

Pros: My seat

Cons: Time check in maybe earlier.

Pros: None

Cons: Crew was not very helpful

Pros: I didn’t get on this flight. Due to the departure at LAX. It would’ve been nice to know that this was a possibility before the arrival. Although the ladies at Japan Airlines were able to get me on a later flight, it almost didn’t happen. But the kept making calls to help me. I’m very thankful they were able to get me on ANA flight at 8pm.

Cons: Communication

Pros: Flight went well and was on time. 2nd best experience for economy seat.

Pros: Just excellent. Excellent crew, excellent food, excellent aircraft, and excellent leg room. No recommendations.

Pros: My seat

Cons: Time check in maybe earlier.

Cons: Breakfast could have been better

Pros: The cabin crew was excellent -- friendly, always helpful, energetic.

Cons: We requested a seafood special meal. The food quality was satisfactory, but most of the items tasted very bland. The accompanying dishes were unimaginative -- raw vegetables (salad), steamed vegetables, pickled vegetables. One exeption was a smoked salmon bit with capers -- this was the tastiest part among 8 meals over 4 flights.

Cons: Flight delays are always disappointing.

Cons: Selecting seats online

Pros: Some of your reservations staff in Los Angeles needs to be counseled

Cons: Been more polite especially mike in your mileage program.

Cons: There was an uncontrolled child kicking my travel companions seat and screaming for much of the flight. I’m not sure what United could do but relocating us or the passengers with the screaming child would have made the flight more comfortable.

Cons: Mid night snack can be improved, it’s too small a portion.

Cons: Flight delays are always disappointing.

Pros: Professional and friendly crew. Food was excellent

Pros: I didn’t get on this flight. Due to the departure at LAX. It would’ve been nice to know that this was a possibility before the arrival. Although the ladies at Japan Airlines were able to get me on a later flight, it almost didn’t happen. But the kept making calls to help me. I’m very thankful they were able to get me on ANA flight at 8pm.

Cons: Communication

Pros: The crew and food was amazing, with ample entertainment selections.

Cons: Seats. For some unknown reason, JAL uses different seats on this 787-8 flight from NRT-SAN that's 2-3 inches less in pitch than all of their other planes. This was not comfortable on a 9-hour+ flight. The flight attendants also woke us up everytime food was served so we could recline up seats.