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Malaysia to Osaka Itami flight information

Flights arrive in Osaka Itami
Flights depart from Malaysia
Flight price RM 1,856
Airlines ANA, JAL, Malaysia Airlines, British Airways

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Book Cheap Osaka Itami Plane Tickets

(Return)
Airports
Origin
Kuala Lumpur
RM 1,856
only
RM 1,856
Destination
Osaka
RM 1,856
only
RM 1,856
Sat, 25 Jan
KUL
Kuala Lumpur Intl
ITM
Osaka Itami
16h 55m
Mon, 3 Feb
ITM
Osaka Itami
KUL
Kuala Lumpur Intl
13h 45m
RM 1,856
Trip: 10 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 4,438 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.1
Entertainment
8.4
Food
8.4
HND
KUL
Excellent 10.0

Pros: ANA was awesome as usual.

Cons: The flight with United Airlines was horrible. The seats were small... leg room not the best. The flight attendants were terrible. I called 3 times to get headphones and they never came to give me any. The food was dry and we were only fed twice. I’m vegan/vegetarian so there wasn’t any options.

SEA
NRT
Good 7.6

Cons: The boarding was substantially late. There could have been better communication about the delay. However, the plane still landed on time and the flight was quite comfortable

ORD
HND
Excellent 8.3

Pros: Crew was nice

Cons: Food

LAX
HND
Excellent 9.0

Pros: Excellent crew!

Cons: It could have been quieter.

NRT
IAH
Mediocre 2.0

Cons: You could have given me a refund or credit for a flight I told you I had to change 3 months ago. I won’t use kayak again.

Wed, 20 Nov
KUL
Kuala Lumpur Intl
ITM
Osaka Itami
15h 35m
Wed, 27 Nov
ITM
Osaka Itami
KUL
Kuala Lumpur Intl
11h 10m
RM 2,074
Trip: 8 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 4,321 reviews
Overall
8.8
Boarding
8.9
Comfort
8.6
Crew
9.1
Entertainment
8.6
Food
8.5
LAX
AUS
Okay 4.8

Cons: The crew members could have been more courteous to clients on the flight by lowering their voices when conversating among themselves.

DFW
MEM
Okay 5.0

Pros: I volunteered when flight attendant asked if I would help in exit row responsibility.

Cons: I got SSSS on my boarding pass and was subjected to not one but TWO thorough searches at NRT and DFW!!! It was traumatic for me and when an explosives man came up, I was totally upset!!! Please explain what I did in purchasing the ticket that flagged me for this horrible search!!!

DEL
NRT
Excellent 8.3

Cons: Entertaining in English

NRT
SAN
Excellent 9.6

Pros: Crews were amazing.

NRT
DEL
Good 7.3

Cons: Very good airline except for the fact that the staff at Narita airport.

Sun, 27 Oct
KUL
Kuala Lumpur Intl
ITM
Osaka Itami
31h 35m
Sat, 2 Nov
ITM
Osaka Itami
KUL
Kuala Lumpur Intl
15h 50m
RM 2,408
Trip: 7 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 1,441 reviews
Overall
7.3
Boarding
7.3
Comfort
7.2
Crew
7.6
Entertainment
7.0
Food
6.7
SIN
KUL
Excellent 8.5

Pros: The people at the check-in desk.

Cons: A light snack and drinks would have been good. Even just water.

KUL
PVG
Mediocre 3.0

Pros: cabin crew very friendly and professional

Cons: Seats cramped; not enough space, especially for long haul. Provide more space! Earphones didn’t work. Could not enjoy entertainment. Seat would not recline. Slow checking. Not enough counter staff. Check in counter contractor staff inexperienced and held us up for over an hour due to unfamiliar

JHB
KUL
Good 6.0

Cons: Flight delay announcement could have been made much earlier

SIN
KUL
Excellent 8.0

Pros: The crew are friendly and reliable.

Cons: The food instead of salted peanut, it will be better if bread instead coz some of us got not enough time for meals.

KUL
NRT
Good 7.3

Pros: The Malaysia Airlines crew hospitality is world wide known and I experienced it myself during this flight

Cons: I sit in 2K of A350-900. Though it is known as a throne seat, there is an error on the installation of this seat. The foot rest that comes up and supposedly joined with the ottoman to make up the flat bed is too long so this seat never can actually go to full 180 degree mode.

Wed, 25 Mar
KUL
Kuala Lumpur Intl
ITM
Osaka Itami
16h 15m
Tue, 31 Mar
ITM
Osaka Itami
KUL
Kuala Lumpur Intl
10h 40m
RM 1,902
Trip: 7 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 4,438 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.1
Entertainment
8.4
Food
8.4
NRT
LAX
Good 7.6

Cons: my original connection time or lay by was reduced to 50min. Didn’t get an express passage through security check point and my gate on this fateful day was 58A the furthest away after security check - so a long run for me and just made it to the queue 10min to flight

HND
LAX
Excellent 10.0

Pros: Seating was fine

Cons: If flight cost less lol

PEK
HND
Good 6.0

Pros: Crew was very friendly and the service was reasonably good.

Cons: Seats were not very comfortable.

NRT
SEA
Excellent 8.6

Cons: Food and entertainment could better

SMF
SFO
Excellent 8.3

Pros: Attentive crew !

Mon, 2 Mar
KUL
Kuala Lumpur Intl
ITM
Osaka Itami
11h 50m
Tue, 10 Mar
ITM
Osaka Itami
KUL
Kuala Lumpur Intl
22h 45m
RM 2,074
Trip: 8 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 4,321 reviews
Overall
8.8
Boarding
8.9
Comfort
8.6
Crew
9.1
Entertainment
8.6
Food
8.5
DEL
NRT
Excellent 8.3

Cons: Entertaining in English

NRT
KOA
Excellent 8.0

Pros: Good crews.

Cons: Space seats.

ORD
NRT
Excellent 9.6

Pros: The crew amazing. Food was great

Cons: Nothing

ORD
NRT
Excellent 8.0

Pros: We were seated together as a family even though we were not able to reserved any seat

Cons: Food could be better. Especially the easily digestible meal. It was mostly mush so it's more easily chew meal

NRT
BOS
Excellent 9.6

Pros: Punctual and direct flight NRT-BOS. Time-efficient.

Thu, 6 Feb
KUL
Kuala Lumpur Intl
ITM
Osaka Itami
10h 35m
Thu, 20 Feb
ITM
Osaka Itami
KUL
Kuala Lumpur Intl
10h 45m
RM 1,915
Trip: 15 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 4,438 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.1
Entertainment
8.4
Food
8.4
NRT
MEX
Okay 5.6

Pros: Crew was awesome, super attentive and friendly.

Cons: The seats were not really confortable and the TV menu did not have enough English shows or new movies, even old ones within the menu would've been great. Also - this probably has nothing to do with the company but- there were passengers who took their shoes, even their socks out! It was disgusting

BKK
NRT
Mediocre 2.0

Cons: You could have given me a refund or credit for a flight I told you 3 months ago I had to change. I won’t use kayak again.

NRT
KUL
Excellent 9.6

Pros: Entire crew members, food, hospitality & aircraft.

Cons: I am diabetic patient & I couldn’t get my aisle seat so, I had to wake up my both side passenger too often. Missing my Hindi movies.

HND
KMI
Excellent 9.2

Pros: Comfort as usual

Cons: No idea

IAH
NRT
Excellent 10.0

Cons: Wonderful food and service

Tue, 3 Mar
KUL
Kuala Lumpur Intl
ITM
Osaka Itami
12h 50m
Tue, 10 Mar
ITM
Osaka Itami
KUL
Kuala Lumpur Intl
22h 45m
RM 2,074
Trip: 7 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 4,321 reviews
Overall
8.8
Boarding
8.9
Comfort
8.6
Crew
9.1
Entertainment
8.6
Food
8.5
YVR
NRT
Excellent 9.3

Pros: Happy crew.

Cons: more selection of hollywood movies

MNL
NRT
Excellent 8.3

Pros: The crew was attentive and service was excellent.

Cons: At check-in counter in MNL, the JAL agent mistakenly told me that I don't need to claim my bag and re-check at DFW before heading to final destination MEM. Food wasn't as good as previous JAL flights earlier this year and last year. That said, it's still better than other airlines.

LAX
KIX
Okay 4.3

Cons: JAL LAX Ground staff. Not helpful.

YVR
NRT
Excellent 10.0

Pros: Crew was very polite. Great food and service.

TPE
NRT
Excellent 9.3

Pros: The crew is outstanding. A girl two seats away from me barfed and two attendants were there immediately with a bag, cleaning wipes, etc. They are very friendly and patient with passengers. The next best part was the comfort. I got a good amount of sleep on my nine-hour flight.

Cons: The movie selection and meals were not bad, but I've had better on other airlines.

Sun, 9 Feb
KUL
Kuala Lumpur Intl
ITM
Osaka Itami
10h 35m
Sat, 22 Feb
ITM
Osaka Itami
KUL
Kuala Lumpur Intl
10h 45m
RM 1,915
Trip: 14 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 4,438 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.1
Entertainment
8.4
Food
8.4
HND
LAX
Excellent 10.0

Pros: Seating was fine

Cons: If flight cost less lol

SGN
NRT
Excellent 10.0

Pros: Flight attendants are nice, polite and helpful. We didn’t lose any luggage and intact. Foods are good and plenty

HND
LHR
Excellent 9.0

Pros: Great customer experience is what look for in any service, ANA delivers this in abundance.

HND
CGK
Excellent 8.3

Pros: Crews are friendly

Cons: Need more food

SMF
SFO
Excellent 8.3

Pros: Attentive crew !

Sun, 27 Oct
KUL
Kuala Lumpur Intl
ITM
Osaka Itami
31h 35m
Sat, 2 Nov
ITM
Osaka Itami
KUL
Kuala Lumpur Intl
15h 50m
RM 2,408
Trip: 7 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 1,441 reviews
Overall
7.3
Boarding
7.3
Comfort
7.2
Crew
7.6
Entertainment
7.0
Food
6.7
KUL
ADL
Mediocre 3.3

Pros: Crew was terrible plane dirty and very poor service waited 90 minutes after take off to get a drink in business class. Last time I fly this airline used to be ok but now going downhill

Cons: Almost every thing. Incredibly dirty plane and crew just poor not interested in passenger at all unfortunately noticing this more and more with MAS

KUL
PVG
Mediocre 3.0

Pros: cabin crew very friendly and professional

Cons: Seats cramped; not enough space, especially for long haul. Provide more space! Earphones didn’t work. Could not enjoy entertainment. Seat would not recline. Slow checking. Not enough counter staff. Check in counter contractor staff inexperienced and held us up for over an hour due to unfamiliar

DPS
KUL
Good 6.6

Pros: Comfortable seating map

Cons: Food could be improved especially for vegetarians

KUL
ADL
Okay 4.3

Cons: Worst business class seat in the air. Departed 90 minutes late due to mechanical issues

SIN
KUL
Mediocre 2.0

Pros: The airline better than the budget ariline

Cons: The agency that booked through not so cooperative and complicated

Mon, 2 Mar
KUL
Kuala Lumpur Intl
ITM
Osaka Itami
11h 50m
Wed, 11 Mar
ITM
Osaka Itami
KUL
Kuala Lumpur Intl
11h 10m
RM 2,082
Trip: 9 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 4,321 reviews
Overall
8.8
Boarding
8.9
Comfort
8.6
Crew
9.1
Entertainment
8.6
Food
8.5
SIN
NRT
Excellent 9.3

Pros: The crew was efficient and very helpful.

Cons: Entertainment choices of selected movies were limited.

ORD
NRT
Excellent 9.6

Pros: The crew amazing. Food was great

Cons: Nothing

NRT
BKK
Excellent 10.0

Pros: Crew was attentive and food was great. Japan air was a much better buy than any American company. I will look for Japan air for any flights I take in the future.

Cons: Nothing. The experience for international economy was perfect.

HND
JFK
Excellent 9.3

Cons: No additional comment

NRT
MNL
Excellent 9.0

Pros: The crew that checked me and those who were onboard were very helpful and cheerful.

Cons: Better choices of movies on board.

Mon, 10 Feb
KUL
Kuala Lumpur Intl
ITM
Osaka Itami
10h 35m
Sat, 22 Feb
ITM
Osaka Itami
KUL
Kuala Lumpur Intl
10h 45m
RM 1,915
Trip: 13 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 4,438 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.1
Entertainment
8.4
Food
8.4
BKK
NRT
Excellent 10.0

Pros: Seat not comfortable crew was amazing

Cons: Comfort in seat

NRT
SEA
Excellent 8.6

Cons: Food and entertainment could better

NRT
BKK
Excellent 8.0

Pros: New plane or so it seemed. Crew very attentive to needs. Nice entertainment system with large screen.

NGO
NRT
Good 7.6

Pros: Crew is responsive to requests, and very polite.

Cons: Cabin temperature was 81F during the night, making it too hot to sleep.

LAX
HND
Excellent 9.0

Pros: Excellent crew!

Cons: It could have been quieter.

Wed, 29 Jan
KUL
Kuala Lumpur Intl
ITM
Osaka Itami
17h 40m
Wed, 5 Feb
ITM
Osaka Itami
KUL
Kuala Lumpur Intl
15h 50m
RM 2,408
Trip: 8 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 1,441 reviews
Overall
7.3
Boarding
7.3
Comfort
7.2
Crew
7.6
Entertainment
7.0
Food
6.7
ICN
KUL
Excellent 8.0

Pros: The seat was very nice position.

KUL
ADL
Mediocre 3.3

Pros: Crew was terrible plane dirty and very poor service waited 90 minutes after take off to get a drink in business class. Last time I fly this airline used to be ok but now going downhill

Cons: Almost every thing. Incredibly dirty plane and crew just poor not interested in passenger at all unfortunately noticing this more and more with MAS

LGK
KUL
Okay 5.0

Cons: Custom check line 200 meters long, security check line another 120 meter long, why not combine them together and open two machine in parallel

SGN
KUL
Good 7.0

Pros: The seats were comfortable and the in-flight entertainment was fine.

Cons: The crew shouldn’t assume that an Asian person is Vietnamese just because they boarded from Vietnam. The vegetarian door was awful.

KUL
LGK
Mediocre 3.0

Cons: Better treatment of luggage. Better business class service. Food was poor.

Mon, 10 Feb
KUL
Kuala Lumpur Intl
ITM
Osaka Itami
40h 45m
Tue, 18 Feb
ITM
Osaka Itami
KUL
Kuala Lumpur Intl
33h 35m
RM 5,468
Trip: 9 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 21,955 reviews
Overall
7.4
Boarding
7.6
Comfort
7.2
Crew
8.0
Entertainment
7.0
Food
6.8
LHR
BUD
Good 7.0

Pros: Crew was nice. No water or basic beverage service

Cons: Water or basic beverage service

LHR
MAN
Excellent 10.0

Pros: The Check in LADY was amazing

Cons: On the flight they wouldn't offer me alcohol, even though the lady next to me had a mimosa?

LHR
VIE
Excellent 8.8

Cons: Entertaining on board

LHR
FCO
Okay 4.8

Pros: The food. Crew was ok

Cons: This is basically a southwest plain with a curtain to separate classes. No entertainment, no first class seats, no WiFi. Just a seat between us. No legroom. Y’all should be ashamed to call that first class. Waste of $

HYD
LHR
Okay 4.3

Cons: Schedule issues, rerouted thru LA, very very painful travel, multiple security checks for an issue from the airline schedule. Airline doesn’t give reroute options. Two bags opened and missing personal items. Very frustrating travel. Kids meal choices missing on rerouted flights. I can go on...

Tue, 3 Mar
KUL
Kuala Lumpur Intl
ITM
Osaka Itami
12h 50m
Wed, 11 Mar
ITM
Osaka Itami
KUL
Kuala Lumpur Intl
11h 10m
RM 2,082
Trip: 8 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 4,321 reviews
Overall
8.8
Boarding
8.9
Comfort
8.6
Crew
9.1
Entertainment
8.6
Food
8.5
NRT
HNL
Excellent 9.3

Pros: Typical JAL, nearly everything was fantastic.

Cons: I don't think it could be made better but legroom on this flight was cramped. Certain planes in the JAL fleet have really cramped legroom and uncomfortable seats.

LAX
NRT
Excellent 8.3

Pros: Crew was amazingly nice, friendly and very helpful...

Cons: The 767 business class seat from Tokyo to Jakarta could be better. Movies and other entertainment needs more variety. Not enough movies...

NRT
LAX
Excellent 9.3

Pros: The crew was organized and efficient.

Cons: Entertainment: movie choices were limited.

NRT
YVR
Excellent 8.6

Pros: I was on board with my 4 months old baby. The crew was so kind, they helps me a lot.

Cons: N/A

NRT
MNL
Excellent 9.0

Pros: The crew that checked me and those who were onboard were very helpful and cheerful.

Cons: Better choices of movies on board.

Thu, 31 Oct
KUL
Kuala Lumpur Intl
ITM
Osaka Itami
17h 40m
Mon, 18 Nov
ITM
Osaka Itami
KUL
Kuala Lumpur Intl
27h 30m
RM 2,412
Trip: 19 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 1,441 reviews
Overall
7.3
Boarding
7.3
Comfort
7.2
Crew
7.6
Entertainment
7.0
Food
6.7
KUL
DPS
Good 6.3

Pros: Because I had missed my original connecting flight, the airlines booked me at an overnight hotel and my new flight seat number was premium economy. This was fine in the end, but in the moment I practically cried.

Cons: Again, not being delayed and having to miss my original connecting flight would have been best.

JHB
KUL
Good 6.0

Cons: Flight delay announcement could have been made much earlier

KUL
AKL
Okay 5.6

Cons: The flight attendants didn't ask me if I need ice cream or any drink but they asked another seat of passages. It's not fair...

DEL
KUL
Mediocre 2.6

Cons: lost my luggage. after they found it, they took a week to deliver. no response to my claim for compensation

PER
BKI
Good 7.6

Pros: Direct flight

Cons: Bigger aircraft

Sun, 9 Feb
KUL
Kuala Lumpur Intl
ITM
Osaka Itami
10h 35m
Sun, 23 Feb
ITM
Osaka Itami
KUL
Kuala Lumpur Intl
11h 25m
RM 2,011
Trip: 15 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 4,438 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.1
Entertainment
8.4
Food
8.4
SFO
NRT
Excellent 10.0

Cons: Perfect flight

IAH
NRT
Excellent 10.0

Cons: Wonderful food and service

PEK
HND
Good 6.0

Pros: Crew was very friendly and the service was reasonably good.

Cons: Seats were not very comfortable.

NRT
SEA
Excellent 8.3

Pros: I loved the film with kabuki characters to introduce safety procedures.

Cons: More seating room, better ventilation.

JFK
HND
Excellent 10.0

Pros: The flight attendants were so awesome and beautiful! Food and snacks were great and the amount of time we were fed. They came around in a timely manner to get trash and ask what we wanted to drink.

Cons: More variety of options for the vegan meals...

Mon, 2 Mar
KUL
Kuala Lumpur Intl
ITM
Osaka Itami
11h 50m
Thu, 12 Mar
ITM
Osaka Itami
KUL
Kuala Lumpur Intl
11h 10m
RM 2,132
Trip: 10 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 4,321 reviews
Overall
8.8
Boarding
8.9
Comfort
8.6
Crew
9.1
Entertainment
8.6
Food
8.5
LAX
PHX
Okay 5.0

Pros: Crew was attentive and informative of delays

Cons: This was American Airlines .. my Bags came out late even though i was in Biz Class

NRT
ORD
Good 6.0

Pros: Wonderful crew, wonderful food, love the chef program for meals which helped me feel more engaged in the JAL experience, and air mos burger for breakfast which made me feel as though JAL truly wants to show its passengers highlights of modern Japanese culture.

Cons: Seat and seatback were so stiff and uncomfortable that my tailbone and neck/back hurt; I had fallen asleep and woke from the discomfort. Entertainment had censored versions of films that ruined the viewing experience. Music collection interface could be designed better.

ORD
NRT
Excellent 8.0

Pros: We were seated together as a family even though we were not able to reserved any seat

Cons: Food could be better. Especially the easily digestible meal. It was mostly mush so it's more easily chew meal

NRT
SAN
Excellent 9.6

Pros: Crews were amazing.

SAT
DFW
Okay 5.6

Cons: Luggage lost. Tv audio did not work

Fri, 15 Nov
KUL
Kuala Lumpur Intl
ITM
Osaka Itami
31h 35m
Wed, 27 Nov
ITM
Osaka Itami
KUL
Kuala Lumpur Intl
15h 50m
RM 2,412
Trip: 13 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 1,441 reviews
Overall
7.3
Boarding
7.3
Comfort
7.2
Crew
7.6
Entertainment
7.0
Food
6.7
DPS
KUL
Mediocre 2.3

Cons: Avoid Malaysian airlines and avoid KUL airport. What a mess of a company ...

BKK
KUL
Good 6.0

Pros: The food

Cons: I was given a window seat but without a window. I felt I cannot breath. I saw many empty seats around

KUL
DPS
Good 7.3

Cons: I was incorrectly charged credit card fees by BudgetAir as I paid via debit card and they never replied to my emails or answered the phone. This caused stress as my bank account went overdrawn. Cannot recommend BudgetAir at all. Appalling lack of customer service. Avoid like the plague!

SIN
KUL
Mediocre 2.0

Pros: The airline better than the budget ariline

Cons: The agency that booked through not so cooperative and complicated

KUL
SIN
Excellent 8.0

Pros: The flight was on time.

Cons: Bathrooms could be cleaner.

Mon, 10 Feb
KUL
Kuala Lumpur Intl
ITM
Osaka Itami
10h 35m
Sun, 23 Feb
ITM
Osaka Itami
KUL
Kuala Lumpur Intl
11h 25m
RM 2,011
Trip: 14 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 4,438 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.1
Entertainment
8.4
Food
8.4
IAD
NRT
Excellent 10.0

Cons: Add a low carb meal option

BKK
NRT
Mediocre 2.0

Cons: You could have given me a refund or credit for a flight I told you 3 months ago I had to change. I won’t use kayak again.

KUL
NRT
Excellent 9.6

Pros: Entire crew members, food, drink, hospitality & aircraft.

Cons: I am diabetic & would have been better if I could get a aisle seat as I requested otherwise I didn’t have to wake up too often my both side passengers!! We were few Indian passengers missing our Hindi movies...

ORD
HND
Excellent 10.0

Pros: Great experience all together

DEL
NRT
Excellent 8.0

Pros: Crew was amazing.Premium economy seats were superb. Food was also good.

Tue, 3 Mar
KUL
Kuala Lumpur Intl
ITM
Osaka Itami
12h 50m
Thu, 12 Mar
ITM
Osaka Itami
KUL
Kuala Lumpur Intl
11h 10m
RM 2,132
Trip: 9 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 4,321 reviews
Overall
8.8
Boarding
8.9
Comfort
8.6
Crew
9.1
Entertainment
8.6
Food
8.5
LAX
NRT
Excellent 8.3

Pros: Crew was amazingly nice, friendly and very helpful...

Cons: The 767 business class seat from Tokyo to Jakarta could be better. Movies and other entertainment needs more variety. Not enough movies...

SIN
NRT
Excellent 9.6

Pros: great food, staff and service. I like it when i can brush my teeth on a over night flight with disposable tooth brush and tooth paste.

Cons: Flight delay communication could be better. There were some major confusions between the gates on where my flight was going to land and departure until it was finally announced that flight was delayed.

SIN
NRT
Excellent 9.3

Pros: The crew was efficient and very helpful.

Cons: Entertainment choices of selected movies were limited.

TPE
NRT
Excellent 9.3

Pros: The crew is outstanding. A girl two seats away from me barfed and two attendants were there immediately with a bag, cleaning wipes, etc. They are very friendly and patient with passengers. The next best part was the comfort. I got a good amount of sleep on my nine-hour flight.

Cons: The movie selection and meals were not bad, but I've had better on other airlines.

MSJ
HND
Excellent 10.0

Pros: Boarding very efficient.

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