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(Return)
Airports
Origin
Kuala Lumpur
RM 1,500
only
RM 1,500
Destination
Osaka
RM 1,500
only
RM 1,500
Tue, 1 May
KUL
ITM
16h 05m
Thu, 10 May
ITM
KUL
12h 00m
RM 1,500
Trip: 10 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2747 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.1
Entertainment
8.4
Food
8.4
LAX
NRT
Excellent 10.0

Everything was fine

The seats hurt my butt

MNL
HND
Excellent 10.0

Courteous crew, delicious food and comfortable seats for economy. I was looking forward to the return flight!

NRT
ORD
Good 7.3

They came around often to see if we needed water or anything. Food was good.

It was way to hot on the plane, I actually couldn't even sleep because I was sweating so much. They give out blankets so I would think it would skew to the cool side so people can adjust themselves. Nothing you can do when it is too hot other than suffer.

SEA
NRT
Excellent 10.0

The configuration of 787-900 Busn. Class was very good. However need to age Chivas Regal to 18 years like KAL, not ordinary 12 years. Flight attendants were exceptionally efficient, professional, courteous, and outstanding ambassadors for ANA and Japan itself. In the US Marine Corps we would say "Ooo Rah". I may heed to check out your milage club and stop using various carriers for my trans Pacific flights. Thank you very much ANA.

HND
LAX
Excellent 10.0

I'm always in awe at how the crew operates, everything is tidy and the services are efficient and utmost hospitality. Look forward to flying with ANA again.

Tue, 1 May
KUL
ITM
18h 25m
Thu, 10 May
ITM
KUL
10h 45m
RM 1,528
Trip: 10 days
8.8ExcellentShow reviews
Overall 8.8 Excellent
Based on 2976 reviews
Overall
8.9
Boarding
9.0
Comfort
8.7
Crew
9.1
Entertainment
8.6
Food
8.5
MNL
NRT
Excellent 8.0

I wasn't able to pre-select my seat.

HND
SFO
Excellent 8.6

They give a lot of food and the 12 hour flight was comfortable

Limited selection for entertainment

SAN
NRT
Good 7.6

Ok seats but not quite lay flats. Lay at an angle. Great service by staff

Entertainment selection was outdated. Very dated. The food selection was limited. The cabin was noisy

KIX
LAX
Excellent 9.0

Able to accommodate many dietary requirements and friendly crew

NRT
JFK
OK 5.6

Premium comfort seats are worth it especially on longer flights; totally recommend. Plum wine is a great add to menu

You need to call to reserve seat. Then was told I could only upgrade at the airport and not on the phone, risking to loose the few available premium comfort seats. Old movies. Poor red wine. Food still just okay.

Wed, 23 May
KUL
ITM
12h 30m
Wed, 30 May
ITM
KUL
10h 45m
RM 1,544
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Sun, 29 Apr
KUL
ITM
10h 15m
Tue, 8 May
ITM
KUL
12h 00m
RM 1,504
Trip: 10 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2747 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.1
Entertainment
8.4
Food
8.4
LAX
NRT
Excellent 10.0

Everything was fine

The seats hurt my butt

MNL
NRT
Excellent 9.0

They came around often to see if we needed water or anything. Food was good.

Tray is too small and not able to use the entertainment system because it is too short for a tall person. I would be staring down the entire time.

HND
LAX
Excellent 10.0

I'm always in awe at how the crew operates, everything is tidy and the services are efficient and utmost hospitality. Look forward to flying with ANA again.

SEA
NRT
Excellent 10.0

The configuration of 787-900 Busn. Class was very good. However need to age Chivas Regal to 18 years like KAL, not ordinary 12 years. Flight attendants were exceptionally efficient, professional, courteous, and outstanding ambassadors for ANA and Japan itself. In the US Marine Corps we would say "Ooo Rah". I may heed to check out your milage club and stop using various carriers for my trans Pacific flights. Thank you very much ANA.

NRT
SEA
Excellent 10.0

Attentive and polite staff. Comfortable planes. On time flights.

I accidentally left an external battery in my check in bag and they stopped me to open my bag and remove it as I was boarding. This is obviously my fault but I wish they had called me up earlier to not disrupt the other passagers and slow the boarding process.

Sun, 29 Apr
KUL
ITM
18h 25m
Tue, 8 May
ITM
KUL
10h 45m
RM 1,548
Trip: 10 days
8.8ExcellentShow reviews
Overall 8.8 Excellent
Based on 2976 reviews
Overall
8.9
Boarding
9.0
Comfort
8.7
Crew
9.1
Entertainment
8.6
Food
8.5
ORD
MDT
Excellent 10.0

The high level of service and attentiveness

SAN
NRT
Excellent 10.0

The flight crew was incredibly kind and attentive

MNL
NRT
Excellent 8.0

I wasn't able to pre-select my seat.

KIX
LAX
Excellent 9.0

Able to accommodate many dietary requirements and friendly crew

NRT
ORD
Excellent 10.0

Ms Yoshinaga went out of her way to make sure everything was smooth for my experience.

Mon, 5 Feb
KUL
ITM
16h 15m
Thu, 15 Feb
ITM
KUL
11h 25m
RM 1,508
Trip: 11 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2747 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.1
Entertainment
8.4
Food
8.4
NRT
ORD
Good 7.3

They came around often to see if we needed water or anything. Food was good.

It was way to hot on the plane, I actually couldn't even sleep because I was sweating so much. They give out blankets so I would think it would skew to the cool side so people can adjust themselves. Nothing you can do when it is too hot other than suffer.

NRT
MNL
Good 6.0

Configuration of your 787-800 Busn./ Class,was nothing more than an updated 707 from the past. Crew was good food was average. A flight I may avoid.

SEA
NRT
Excellent 10.0

The configuration of 787-900 Busn. Class was very good. However need to age Chivas Regal to 18 years like KAL, not ordinary 12 years. Flight attendants were exceptionally efficient, professional, courteous, and outstanding ambassadors for ANA and Japan itself. In the US Marine Corps we would say "Ooo Rah". I may heed to check out your milage club and stop using various carriers for my trans Pacific flights. Thank you very much ANA.

LAX
NRT
Excellent 10.0

Very helpful and accommodating flight attendants ... all with a smile!

HND
LAX
Excellent 10.0

I'm always in awe at how the crew operates, everything is tidy and the services are efficient and utmost hospitality. Look forward to flying with ANA again.

Mon, 5 Feb
KUL
ITM
18h 25m
Thu, 15 Feb
ITM
KUL
11h 10m
RM 1,573
Trip: 11 days
8.8ExcellentShow reviews
Overall 8.8 Excellent
Based on 2976 reviews
Overall
8.9
Boarding
9.0
Comfort
8.7
Crew
9.1
Entertainment
8.6
Food
8.5
KIX
LAX
Excellent 9.0

Able to accommodate many dietary requirements and friendly crew

NRT
JFK
OK 5.6

Premium comfort seats are worth it especially on longer flights; totally recommend. Plum wine is a great add to menu

You need to call to reserve seat. Then was told I could only upgrade at the airport and not on the phone, risking to loose the few available premium comfort seats. Old movies. Poor red wine. Food still just okay.

MNL
NRT
Excellent 8.0

I wasn't able to pre-select my seat.

ORD
MDT
Excellent 10.0

The high level of service and attentiveness

HND
SFO
Excellent 8.6

They give a lot of food and the 12 hour flight was comfortable

Limited selection for entertainment

Tue, 6 Mar
KUL
ITM
9h 20m
Sun, 11 Mar
ITM
KUL
11h 25m
RM 1,748
Trip: 6 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 23 May
KUL
ITM
16h 05m
Wed, 30 May
ITM
KUL
10h 40m
RM 1,508
Trip: 8 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2747 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.1
Entertainment
8.4
Food
8.4
SEA
NRT
Excellent 10.0

Food, comfort, service. Good comfort for an economy ticket. No complaints. Movies worked great, blankets and pillows provided. I thought good leg room, but I am only 5’4”. But I still get crowded on domestic flights—seems the seats get smaller and closer together on short flights every year. ANA was good service to Japan. Business class and first class looked awesome. Maybe someday.

LAX
NRT
Excellent 10.0

Everything was fine

The seats hurt my butt

SEA
NRT
Excellent 10.0

The configuration of 787-900 Busn. Class was very good. However need to age Chivas Regal to 18 years like KAL, not ordinary 12 years. Flight attendants were exceptionally efficient, professional, courteous, and outstanding ambassadors for ANA and Japan itself. In the US Marine Corps we would say "Ooo Rah". I may heed to check out your milage club and stop using various carriers for my trans Pacific flights. Thank you very much ANA.

HND
LAX
Excellent 10.0

I'm always in awe at how the crew operates, everything is tidy and the services are efficient and utmost hospitality. Look forward to flying with ANA again.

NRT
SEA
Excellent 10.0

Attentive and polite staff. Comfortable planes. On time flights.

I accidentally left an external battery in my check in bag and they stopped me to open my bag and remove it as I was boarding. This is obviously my fault but I wish they had called me up earlier to not disrupt the other passagers and slow the boarding process.

Wed, 20 Jun
KUL
ITM
18h 25m
Tue, 26 Jun
ITM
KUL
10h 45m
RM 1,601
Trip: 7 days
8.8ExcellentShow reviews
Overall 8.8 Excellent
Based on 2976 reviews
Overall
8.9
Boarding
9.0
Comfort
8.7
Crew
9.1
Entertainment
8.6
Food
8.5
NGO
NRT
Excellent 10.0

I was very surprised Japan Airlines staffs welcomed at boarding gate in Chubu Centrair,Nagoya with friendly smiles, chocolate and a mask for the upcoming flight. Also very comfortable seat, friendly crews during flight. One of the best flight !

TPE
KIX
Mediocre 2.0

Our flight was delayed for two hours. We have a connecting flight from Osaka to Los Angeles, which we were worried we couldn't make it. They told me the flight will wait for us because there were 20 plus people also need to get on that plane. When the time of boarding we heard they were calling us to the front and explained the flight we were suppose to be connecting already took off. They had to booked us to another airline. We were extremely disappointed! We asked if we could took another Japanese airline but they said our luggages were already transferred to that airline and the tickets were printed! Mosf importantly we have already waited in airport 5 hours and they needed us to wait for another 3 hours! Very bad experience with how they dealing with this situation!

ORD
MDT
Excellent 10.0

The high level of service and attentiveness

NRT
SAN
Excellent 8.0

I wasn't able to pre-select my seat.

NRT
ORD
Excellent 10.0

Ms Yoshinaga went out of her way to make sure everything was smooth for my experience.

Sun, 29 Apr
KUL
ITM
11h 20m
Tue, 8 May
ITM
KUL
10h 40m
RM 1,516
Trip: 10 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2747 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.1
Entertainment
8.4
Food
8.4
SEA
NRT
Excellent 10.0

The configuration of 787-900 Busn. Class was very good. However need to age Chivas Regal to 18 years like KAL, not ordinary 12 years. Flight attendants were exceptionally efficient, professional, courteous, and outstanding ambassadors for ANA and Japan itself. In the US Marine Corps we would say "Ooo Rah". I may heed to check out your milage club and stop using various carriers for my trans Pacific flights. Thank you very much ANA.

MNL
HND
Excellent 10.0

Courteous crew, delicious food and comfortable seats for economy. I was looking forward to the return flight!

MNL
NRT
Excellent 9.0

They came around often to see if we needed water or anything. Food was good.

Tray is too small and not able to use the entertainment system because it is too short for a tall person. I would be staring down the entire time.

HND
LAX
Excellent 10.0

I'm always in awe at how the crew operates, everything is tidy and the services are efficient and utmost hospitality. Look forward to flying with ANA again.

NRT
ORD
Good 7.3

They came around often to see if we needed water or anything. Food was good.

It was way to hot on the plane, I actually couldn't even sleep because I was sweating so much. They give out blankets so I would think it would skew to the cool side so people can adjust themselves. Nothing you can do when it is too hot other than suffer.

Fri, 30 Mar
KUL
ITM
31h 25m
Fri, 6 Apr
ITM
KUL
10h 45m
RM 1,993
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Tue, 16 Jan
KUL
ITM
16h 15m
Tue, 23 Jan
ITM
KUL
11h 25m
RM 1,553
Trip: 8 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2747 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.1
Entertainment
8.4
Food
8.4
HND
OKA
Excellent 10.0

Seats and service

No complaints

LAX
NRT
Excellent 10.0

Everything was fine

The seats hurt my butt

LAX
NRT
Excellent 10.0

Very helpful and accommodating flight attendants ... all with a smile!

SEA
NRT
Excellent 10.0

Food, comfort, service. Good comfort for an economy ticket. No complaints. Movies worked great, blankets and pillows provided. I thought good leg room, but I am only 5’4”. But I still get crowded on domestic flights—seems the seats get smaller and closer together on short flights every year. ANA was good service to Japan. Business class and first class looked awesome. Maybe someday.

HND
LAX
Excellent 10.0

I'm always in awe at how the crew operates, everything is tidy and the services are efficient and utmost hospitality. Look forward to flying with ANA again.

Wed, 14 Mar
KUL
ITM
31h 25m
Mon, 19 Mar
ITM
KUL
27h 30m
RM 1,724
Trip: 6 days
8.8ExcellentShow reviews
Overall 8.8 Excellent
Based on 2976 reviews
Overall
8.9
Boarding
9.0
Comfort
8.7
Crew
9.1
Entertainment
8.6
Food
8.5
HND
SFO
Excellent 8.6

They give a lot of food and the 12 hour flight was comfortable

Limited selection for entertainment

NRT
KUL
Good 7.3

JAL has always provided exceptional value for money and top notch service.

Have taken several JAL flight the last 1 year and this flight was significantly worse than the last few. Especially the meals.

NRT
ORD
Excellent 10.0

Ms Yoshinaga went out of her way to make sure everything was smooth for my experience.

MNL
NRT
Excellent 8.0

I wasn't able to pre-select my seat.

SAN
NRT
Excellent 10.0

The flight crew was incredibly kind and attentive

Wed, 7 Mar
KUL
ITM
16h 55m
Thu, 15 Mar
ITM
KUL
11h 00m
RM 1,605
Trip: 8 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2747 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.1
Entertainment
8.4
Food
8.4
HND
LAX
Excellent 10.0

I'm always in awe at how the crew operates, everything is tidy and the services are efficient and utmost hospitality. Look forward to flying with ANA again.

HND
OKA
Excellent 10.0

Seats and service

No complaints

SEA
NRT
Excellent 10.0

Food, comfort, service. Good comfort for an economy ticket. No complaints. Movies worked great, blankets and pillows provided. I thought good leg room, but I am only 5’4”. But I still get crowded on domestic flights—seems the seats get smaller and closer together on short flights every year. ANA was good service to Japan. Business class and first class looked awesome. Maybe someday.

OKA
NRT
Excellent 8.6

Enjoyed the ANA service so much. The crew was so attentive and helpful. The floor was really wet under our seat and they got newspapers and blankets to keep our stuff dry and checked in on us several times. We felt very well taken care of. Enjoyed the documentaries on Japan and Okinawa!

We didn't know the meal schedule. We thought the half a sandwich at dinner time was dinner, but then a full meal came out a couple hours later. :) Nice surprise though!

NRT
SEA
Excellent 10.0

Attentive and polite staff. Comfortable planes. On time flights.

I accidentally left an external battery in my check in bag and they stopped me to open my bag and remove it as I was boarding. This is obviously my fault but I wish they had called me up earlier to not disrupt the other passagers and slow the boarding process.

Sat, 14 Apr
KUL
ITM
17h 45m
Fri, 20 Apr
ITM
KUL
21h 10m
RM 1,826
Trip: 7 days
8.8ExcellentShow reviews
Overall 8.8 Excellent
Based on 2976 reviews
Overall
8.9
Boarding
9.0
Comfort
8.7
Crew
9.1
Entertainment
8.6
Food
8.5
NRT
KUL
Good 7.3

JAL has always provided exceptional value for money and top notch service.

Have taken several JAL flight the last 1 year and this flight was significantly worse than the last few. Especially the meals.

TPE
KIX
Mediocre 2.0

Our flight was delayed for two hours. We have a connecting flight from Osaka to Los Angeles, which we were worried we couldn't make it. They told me the flight will wait for us because there were 20 plus people also need to get on that plane. When the time of boarding we heard they were calling us to the front and explained the flight we were suppose to be connecting already took off. They had to booked us to another airline. We were extremely disappointed! We asked if we could took another Japanese airline but they said our luggages were already transferred to that airline and the tickets were printed! Mosf importantly we have already waited in airport 5 hours and they needed us to wait for another 3 hours! Very bad experience with how they dealing with this situation!

SAN
NRT
Good 7.6

Ok seats but not quite lay flats. Lay at an angle. Great service by staff

Entertainment selection was outdated. Very dated. The food selection was limited. The cabin was noisy

HND
SFO
Excellent 8.6

They give a lot of food and the 12 hour flight was comfortable

Limited selection for entertainment

NRT
JFK
OK 5.6

Premium comfort seats are worth it especially on longer flights; totally recommend. Plum wine is a great add to menu

You need to call to reserve seat. Then was told I could only upgrade at the airport and not on the phone, risking to loose the few available premium comfort seats. Old movies. Poor red wine. Food still just okay.

Sun, 17 Dec
KUL
ITM
17h 40m
Sun, 24 Dec
ITM
KUL
14h 55m
RM 5,436
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 850 reviews
Overall
7.0
Boarding
7.1
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.5
MEL
KUL
Excellent 8.0

Peanuts

Nothing

KUL
NRT
Excellent 10.0

Excellent,

KUL
HKG
Good 6.0

Why did the entertainment get shut off more than 30 minutes before landing?

KUL
BKK
OK 5.6

Avoiding the huge queues (lines) in Asian airports is worth gold. Bz class travel on the KUL-BKK sector on Malaysian isn’t great but avoiding the queues at both ends makes it all worth it

KUL
SGN
Excellent 8.0

All aspects were fine. Weather caused a delay for landing of ore than 45 minutes, but not airline's fault.

Sat, 23 Jun
KUL
ITM
16h 05m
Sat, 30 Jun
ITM
KUL
21h 00m
RM 1,605
Trip: 8 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2747 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.1
Entertainment
8.4
Food
8.4
HND
OKA
Excellent 10.0

Seats and service

No complaints

NRT
ORD
Good 7.3

They came around often to see if we needed water or anything. Food was good.

It was way to hot on the plane, I actually couldn't even sleep because I was sweating so much. They give out blankets so I would think it would skew to the cool side so people can adjust themselves. Nothing you can do when it is too hot other than suffer.

LAX
NRT
Excellent 10.0

Everything was fine

The seats hurt my butt

SEA
NRT
Excellent 10.0

Food, comfort, service. Good comfort for an economy ticket. No complaints. Movies worked great, blankets and pillows provided. I thought good leg room, but I am only 5’4”. But I still get crowded on domestic flights—seems the seats get smaller and closer together on short flights every year. ANA was good service to Japan. Business class and first class looked awesome. Maybe someday.

NRT
SEA
Excellent 10.0

Attentive and polite staff. Comfortable planes. On time flights.

I accidentally left an external battery in my check in bag and they stopped me to open my bag and remove it as I was boarding. This is obviously my fault but I wish they had called me up earlier to not disrupt the other passagers and slow the boarding process.

Tue, 20 Mar
KUL
ITM
19h 15m
Tue, 27 Mar
ITM
KUL
27h 10m
RM 1,870
Trip: 8 days
8.8ExcellentShow reviews
Overall 8.8 Excellent
Based on 2976 reviews
Overall
8.9
Boarding
9.0
Comfort
8.7
Crew
9.1
Entertainment
8.6
Food
8.5
SAN
NRT
Good 7.6

Ok seats but not quite lay flats. Lay at an angle. Great service by staff

Entertainment selection was outdated. Very dated. The food selection was limited. The cabin was noisy

NRT
ORD
Excellent 10.0

Ms Yoshinaga went out of her way to make sure everything was smooth for my experience.

TPE
KIX
Mediocre 2.0

Our flight was delayed for two hours. We have a connecting flight from Osaka to Los Angeles, which we were worried we couldn't make it. They told me the flight will wait for us because there were 20 plus people also need to get on that plane. When the time of boarding we heard they were calling us to the front and explained the flight we were suppose to be connecting already took off. They had to booked us to another airline. We were extremely disappointed! We asked if we could took another Japanese airline but they said our luggages were already transferred to that airline and the tickets were printed! Mosf importantly we have already waited in airport 5 hours and they needed us to wait for another 3 hours! Very bad experience with how they dealing with this situation!

NGO
NRT
Excellent 10.0

I was very surprised Japan Airlines staffs welcomed at boarding gate in Chubu Centrair,Nagoya with friendly smiles, chocolate and a mask for the upcoming flight. Also very comfortable seat, friendly crews during flight. One of the best flight !

MNL
NRT
Excellent 8.0

I wasn't able to pre-select my seat.

Mon, 5 Feb
KUL
ITM
9h 20m
Fri, 9 Feb
ITM
KUL
11h 00m
RM 1,654
Trip: 5 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2747 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.1
Entertainment
8.4
Food
8.4
SEA
NRT
Excellent 10.0

Food, comfort, service. Good comfort for an economy ticket. No complaints. Movies worked great, blankets and pillows provided. I thought good leg room, but I am only 5’4”. But I still get crowded on domestic flights—seems the seats get smaller and closer together on short flights every year. ANA was good service to Japan. Business class and first class looked awesome. Maybe someday.

SEA
NRT
Excellent 10.0

The configuration of 787-900 Busn. Class was very good. However need to age Chivas Regal to 18 years like KAL, not ordinary 12 years. Flight attendants were exceptionally efficient, professional, courteous, and outstanding ambassadors for ANA and Japan itself. In the US Marine Corps we would say "Ooo Rah". I may heed to check out your milage club and stop using various carriers for my trans Pacific flights. Thank you very much ANA.

NRT
ORD
Good 7.3

They came around often to see if we needed water or anything. Food was good.

It was way to hot on the plane, I actually couldn't even sleep because I was sweating so much. They give out blankets so I would think it would skew to the cool side so people can adjust themselves. Nothing you can do when it is too hot other than suffer.

OKA
NRT
Excellent 8.6

Enjoyed the ANA service so much. The crew was so attentive and helpful. The floor was really wet under our seat and they got newspapers and blankets to keep our stuff dry and checked in on us several times. We felt very well taken care of. Enjoyed the documentaries on Japan and Okinawa!

We didn't know the meal schedule. We thought the half a sandwich at dinner time was dinner, but then a full meal came out a couple hours later. :) Nice surprise though!

MNL
NRT
Excellent 9.0

They came around often to see if we needed water or anything. Food was good.

Tray is too small and not able to use the entertainment system because it is too short for a tall person. I would be staring down the entire time.

*
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