Find cheap flights to Osaka Itami (ITM)

The crew were very kind and helpful, I was having a sore throats and asked for a candy if possible, the crew answered immediately yes and came back with throat candies that I exactly wished for.

The flight was having pretty bad turbulence but there was no explanation from the pilot or anything. Also I also took the same flight on my way to Mexico from Tokyo about 10 days ago but there was better food and beverage sevice.

The crew is awesome and food is quite good

Seat is terrible it's more like domestic flight than international, boarding is terrible because we have to take a bus by standing from terminal to flight

The plane was very clean. Staff was very polite and helpful. Foodoffering was very good.

Very comfortable plane and excellent service.

The staff was attentive. The seats are comfortable. The in-flight entertainment is great!

The headphone jacks are temperamental. If I put the headphone jack all the way in the port it would only play in the right ear of my headphone. On my flight to Tokyo and on my flight home the same thing happened. You has to pull the headphone jack out slightly to get sound in both earbuds.

Check in process and counter Agents were very helpful Seat spacing good for economy food was good

Movie Selection

I really loved the food they served on the airline, along with the entertainment and the stuardesses. It made for a very enjoyable trip.

There wasn’t anything that I disliked. Of course the seats were uncomfortable, but that’s expected for Economy.

Fantastic service, excellent food, state-of-the-art entertainment, always on-time and professional.

Older plane had extremely uncomfortable seats for the lengthy flight (over 7 hours). Shorter flights of 3 hours or less would have been fine.

Losing my luggage

Delayed

The flight was delayed 1.5hours

The first and second flight of the four were on time. The food was surprisingly pretty good- probably some of the best airplane food I've had. Not much variety, but still good. One of the four flights had entertainment, and the movies were of good selection.

Planes poorly taken care of inside. First flight back delayed so long, missed our connection. Ended up having to stay in KL, where the hotel they put us in was an hour away from the airport. No direction, terrible communication. The attendant in Bali lied to me, knowingly. I had to miss a day of work due to this. And this all could have been avoided if they would have held the second plane just 30 more minutes.

Legroom is good, you don't need to recline the seat

Food wasn't the best

The crew is awesome and food is quite good

Seat is terrible it's more like domestic flight than international, boarding is terrible because we have to take a bus by standing from terminal to flight

The crew were very kind and helpful, I was having a sore throats and asked for a candy if possible, the crew answered immediately yes and came back with throat candies that I exactly wished for.

The flight was having pretty bad turbulence but there was no explanation from the pilot or anything. Also I also took the same flight on my way to Mexico from Tokyo about 10 days ago but there was better food and beverage sevice.

Comfortable seats and leg room, especially for Economy. Staff was very helping and friendly. Entertainment selection provided enough options to find something of interest. Flight crew was outstanding keeping the flight punctual.

Limited food and drink options, and was disappointed when both things I tried to order from the first meal serving were out of stock.

Great service and terrific vegan meals served. Facilities were clean and personnel were very helpful and provided terrific service to the passengers.

Check in process and counter Agents were very helpful Seat spacing good for economy food was good

Movie Selection

Seat spacing good for economy food was good

Movie Selection

I really loved the food they served on the airline, along with the entertainment and the stuardesses. It made for a very enjoyable trip.

There wasn’t anything that I disliked. Of course the seats were uncomfortable, but that’s expected for Economy.

Legroom is good, you don't need to recline the seat

Food wasn't the best

Food was served with metal utensils.

Plane small and cramped didn’t like that we had to be shuttled to the plane not we had to pick up luggage from Narita to itami

Very comfortable plane and excellent service.

I really loved the food they served on the airline, along with the entertainment and the stuardesses. It made for a very enjoyable trip.

We didn’t dislike anything except the comfort of the seats, but of course that is expected for the Economy Class.

Efficient and friendly service. Second time flying them, and will continue to fly JAL.

N/A

Check in process and counter Agents were very helpful Seat spacing good for economy food was good

Movie Selection

Fantastic service, excellent food, state-of-the-art entertainment, always on-time and professional.

Older plane had extremely uncomfortable seats for the lengthy flight (over 7 hours). Shorter flights of 3 hours or less would have been fine.

Efficient and friendly service. Second time flying them, and will continue to fly JAL.

N/A

Seat spacing good for economy food was good

Movie Selection

I really loved the food they served on the airline, along with the entertainment and the stuardesses. It made for a very enjoyable trip.

There wasn’t anything that I disliked. Of course the seats were uncomfortable, but that’s expected for Economy.

service was excellent. Seating was OK in spite of it being economy.

One meal was sufficient in quantity, mediocre in quality. Other meals and snacks were skimpy in frequency and quantity.

I really loved the food they served on the airline, along with the entertainment and the stuardesses. It made for a very enjoyable trip.

We didn’t dislike anything except the comfort of the seats, but of course that is expected for the Economy Class.

Great service and terrific vegan meals served. Facilities were clean and personnel were very helpful and provided terrific service to the passengers.

I really loved the food they served on the airline, along with the entertainment and the stuardesses. It made for a very enjoyable trip.

There wasn’t anything that I disliked. Of course the seats were uncomfortable, but that’s expected for Economy.

Fantastic service, excellent food, state-of-the-art entertainment, always on-time and professional.

Older plane had extremely uncomfortable seats for the lengthy flight (over 7 hours). Shorter flights of 3 hours or less would have been fine.

Legroom is good, you don't need to recline the seat

Food wasn't the best

Friendly and helpful staff. Although flight was delayed slightly with boarding, flight crew maintained same flight time, thus not adding any further delays.

Meal options and/or supplied should be expended to expend options passengers have, especially if one option runs out.

Very comfortable plane and excellent service.

Comfortable seats and leg room, especially for Economy. Staff was very helping and friendly. Entertainment selection provided enough options to find something of interest. Flight crew was outstanding keeping the flight punctual.

Limited food and drink options, and was disappointed when both things I tried to order from the first meal serving were out of stock.

Great service and terrific vegan meals served. Facilities were clean and personnel were very helpful and provided terrific service to the passengers.

Efficient and friendly service. Second time flying them, and will continue to fly JAL.

N/A

Check in process and counter Agents were very helpful Seat spacing good for economy food was good

Movie Selection

I really loved the food they served on the airline, along with the entertainment and the stuardesses. It made for a very enjoyable trip.

There wasn’t anything that I disliked. Of course the seats were uncomfortable, but that’s expected for Economy.

Nothing

Canceled flights both directions. Poor airport. Long runway times. When told I was notified about the canceled flights, I was issued absolutely no apologies.

Everything flowed smoothly.

It would have been nice to have inflight entertainment within our seatbacks.

Over all flight experience ok, lack of boarding information and ran out of menu choice but rest ok.

Arrived in one piece but my luggage didn't; flew from Auckland to Singapore via KL with a 2 hr layover; how luggage didn't make connecting flight is beyond me; maybe they just lose things

On time departure, clean aircraft, generally friendly staff/crew.

Breakfast - woken 2 hours before landing, very sorry version of "breakfast" was at best aweful only to then have lights turned off again after service completed.

I really loved the food they served on the airline, along with the entertainment and the stuardesses. It made for a very enjoyable trip.

There wasn’t anything that I disliked. Of course the seats were uncomfortable, but that’s expected for Economy.

I really loved the food they served on the airline, along with the entertainment and the stuardesses. It made for a very enjoyable trip.

We didn’t dislike anything except the comfort of the seats, but of course that is expected for the Economy Class.

Fantastic service, excellent food, state-of-the-art entertainment, always on-time and professional.

Older plane had extremely uncomfortable seats for the lengthy flight (over 7 hours). Shorter flights of 3 hours or less would have been fine.

Great service and terrific vegan meals served. Facilities were clean and personnel were very helpful and provided terrific service to the passengers.