Find Cheap Flights from Kuala Lumpur Intl to Osaka Itami (KUL - ITM)

Pros: They were very helpful in changing my seat to an aisle seat. The first meal was rather mediocre. The second one was good. The seats were spacious and comfortable and I did not feel claustrophobic.

Cons: They were very helpful in changing my seat to an aisle seat. The first meal was rather mediocre. The second one was good. The seats were spacious and comfortable and I did not feel claustrophobic.

Pros: Crew was great. Economy premium was definitely worth the extra cost

Cons: I wish the flight wasn't 13 hours haha

Pros: The crew was very good.

Pros: Service, crew, punctuality, plane, seats

Cons: Food, cold coffee and tea.

Pros: Sky Time drink was interesting. Flight was on time.

Cons: More leg room. Better information on what is included as far as meals / drinks.

Pros: Perfect in all aspects. Will use them again for all my flights.

Cons: PA announcements could have been louder. I also had difficulty understanding when I could hear the English words.

Pros: Seat was spacious. Crew was nice.

Cons: Lack of individual air vent make the flight uncomfortable. I was too warm and unable to sleep even though it was an overnight flight.

Pros: Friendly staff, smooth ride, easy boarding

Pros: Everything was really good

Cons: But the flight left and arrived 30 minn late!

Pros: The hospitality of the staff Smooth sailing process

Cons: The food and the seats and leg room is too small especially for larger people

Cons: The air con totally not cold!

Pros: Everything was great

Cons: Lower the price

Cons: Check in and apps stuck in 80'

Pros: The EMIRATES flight was nice. Japan airlines has good leg room.

Pros: I did upgrade to economy premium which is why the flight was very comfortable. Would not have upgraded except I made a mistake in the currency conversion and thought the upgrade was cheaper than it was.

Cons: Did not really like the chef's cuisine as opposed to the one on my outward flight to Japan which was excellent.

Cons: Good

Cons: If there was no delay.

Pros: The food and the crew were great.

Cons: I am yet to find an airline that has any semblance of comfort in economy class for someone 6’ 2”, and that isn’t even tall! It would seem that the seats should be tall enough not to have the headrest push on my shoulders.....such as making it adjustable enough to be used as a headrest.

Pros: The crew was fantastic and the food was very nice.

Cons: It really would have been nice to have a vegetarian option!

Cons: Cabin crews need to learn how to smile.

Pros: Service was excellent. Premium economy seats well worth the few extra $$.

Pros: Good efficiency for boarding an good in air entertainment

Cons: Delayed for an hour while already boarded

Pros: The crew provided excellent service and the food is really great.

Cons: My only issue was the other travellers not related to JAL. I was unable to properly sleep due to the toddler's whining and the senior who stopped me from reclining my seat.

Pros: Spacious leg room

Cons: Toilets can be cleaner . And food could be tastier with 2 choices .

Cons: Cabin crews need to learn how to smile.

Pros: Quick flight

Cons: None

Pros: The crew were very friendly.

Cons: The entertainment selection is really small.

Cons: Boarding is done by a bus trip onto the tarmac, then you take the rolling stairs up into the plane. No in flight entertainment of any sort.

Pros: Crew was good. The food was good quality.

Cons: Boarding took along time and then the plane was delayed, not their fault but it made the trip less enjoyable. Manila is a poor hub.

Pros: Good

Cons: Good

Pros: Friendly crew

Cons: Hard seats!

Pros: The food the service and flight was great

Cons: Food was awful. Huge hassle having to clear immigration pick up bags and check in again in Shanghai.

Pros: crew was professional, attentive and polite

Cons: The food and drinks were sub-par

Pros: Everything was really good

Cons: But the flight left and arrived 30 minn late!

Pros: Lovely people an caring all the way through.

Cons: Crew service

Pros: Very little.

Cons: Flight status went from check in status to final call....not boarding announcement as promised in lounge. Rude check in lady at counter. Misguided info about check in. Old ratty plane. Bad food. Luggage damaged on arrival. Awful seats.

Pros: Smooth flight, great entertainment

Pros: Everything was really good

Cons: But the flight left and arrived 30 minn late!

Cons: Feel airline maintenance is slipping second flight in a week where they have tv trouble

Pros: easy securityand boarding at kl

Cons: food bland

Pros: The boarding process ran very smoothly and they dropped us off right in front of the stairs of the plane so we didn’t get wet in the rain amazing

Pros: Perfect in all aspects. Will use them again for all my flights.

Pros: No... no... no....

Cons: No service. No drink, no snack, flight delayed. Missed last bus from airport to station at base where stationed. No happy

Pros: Friendly crew

Cons: Hard seats!

Pros: Crews were great. They worked fast and helpful.

Pros: Crew was amazing and very comfortable seat

Cons: Food can be better and Entertainment was poor There should be more choices available. WiFi was spotty only 150 MB was available after paying. It should be free in business class like other airlines

Cons: Movie catalog needs to be expanded

Cons: It was delayed by 15mins due to heavy rain but it was OK as everything else was on point

Cons: Crew service

Pros: Amazing plane, latest technology, great customer service, clean bathrooms at all time. It was an experience

Cons: Nothing not to like. They went above and beyond

Pros: Friendly staff, smooth ride, easy boarding

Pros: the Level of service and the Japanese culture was evident at every moment of this flight. Our boarding process was delayed by almost an hour, and it felt like every 5-10 minutes we had an update as to what was going on and why, then passports were checked early, and service was top notch.

Cons: In my perfect world, we would have updates way in advance if there are mechanical or airport issues but that is a slim to none chance. That is about it. Everything else was amazing!

Pros: Food was amazing and stewardess courtesy to passengers.

Cons: Flight attendants

Pros: Everything

Cons: Nothing