Find Cheap Flights from Kuala Lumpur to Osaka (MY1 - OSA)

The staff were attentive. The service was good and overall was okay

Flight was on time

Lack of food online, wasn't made clear when booking that had to pay for a meal. Had to pay 10,000 nepalese ruppes just to get 2 of our small bags on. 15kg in total. That's around £80, very expensive. Tried as much as I could to pay online for baggage but was going around in circles. Felt that for the price of the flight paying and extra £80 for 2 small bags was alot of money.

their marketing indicates better boarding privileges for boarding but was forced to queue as per other passengers

cabin crew great and friendly

Cabin to cold

Everything flowed smoothly.

It would have been nice to have inflight entertainment within our seatbacks.

Larger seats

Food was below standards. Really need to improve.

A mediocre flight is better than an awful one? At least we *had* an entertainment unit. And there was a USB outlet so phones/ipads could remain charged throughout the flight.

Mine was a cramped experience in an old airplane, sadly normal for the industry. Food was bad. Entertainment unit was one of those press-the-screen-and-maybe-10-seconds-later-it'll-react types. Crew wasn't very communicative about what each cart rolling down the isle was for. Not a terrible experience, just not particularly good.

Cabin crew, smooth flying

Nothing

Service was great, food was decent. Bumpy ride though, plane felt "old".

Everything was good. Only thing I could say is the plane felt outdated.

The crew were very kind and helpful, I was having a sore throats and asked for a candy if possible, the crew answered immediately yes and came back with throat candies that I exactly wished for.

The flight was having pretty bad turbulence but there was no explanation from the pilot or anything. Also I also took the same flight on my way to Mexico from Tokyo about 10 days ago but there was better food and beverage sevice.

the service were fantastic. the flight attendants were very courteous; offering food & snacks and drinks non-stopped. overall, the services offered were great.

the temperature inside was overwhelmingly hot made it impossible to relax. in a crowded airplane, such environment is perfect for customers to acquire upper respiratory infection once they have to share the air with others. please adjust the air temperature. thanks

Good food, clean toilet rooms. Good seating space with foot rest.goo

Fantastic service, excellent food, state-of-the-art entertainment, always on-time and professional.

Older plane had extremely uncomfortable seats for the lengthy flight (over 7 hours). Shorter flights of 3 hours or less would have been fine.

I really loved the food they served on the airline, along with the entertainment and the stuardesses. It made for a very enjoyable trip.

We didn’t dislike anything except the comfort of the seats, but of course that is expected for the Economy Class.

Excellent customer service

Quick local Flight. Left and arrived on time.

Screen too far from seat in business class.

The cabin crew was very attentive. Anticipated the passengers needs. The food was delicious too.

huge delay

It was Xiamen airlines again so bad

their marketing indicates better boarding privileges for boarding but was forced to queue as per other passengers

Price

Not much comfort, no free food, although cheap.

The price! Efficient and friendly service. If you don't need to be fed every 4 hours, don't need onboard entertainment and can handle the slightly less legroom than standard carriers then AirAsiaX is highly recommended

You get what you pay for, or in the case of budget carriers you don't get what you don't pay for. AirAsiaX is no frills but that said it is efficient and gets you where you want to go for the lowest prices around. The meal you receive with the 'bag upgrade' pack is ok but nothing special.

The food (which you buy) is good and there is quite a lot on offer. Staff are very nice. But quite slow.

Small seats- little room. No direct air conditioning. No entertainment unless pre-booked. Would be good if you could buy on flight.

Price

Not much comfort, no free food, although cheap.

The price! Efficient and friendly service. If you don't need to be fed every 4 hours, don't need onboard entertainment and can handle the slightly less legroom than standard carriers then AirAsiaX is highly recommended

You get what you pay for, or in the case of budget carriers you don't get what you don't pay for. AirAsiaX is no frills but that said it is efficient and gets you where you want to go for the lowest prices around. The meal you receive with the 'bag upgrade' pack is ok but nothing special.

cabin crew great and friendly

Cabin to cold

The staff were attentive. The service was good and overall was okay

The staff were attentive. The service was good and overall was okay

their marketing indicates better boarding privileges for boarding but was forced to queue as per other passengers

cabin crew great and friendly

Cabin to cold

The price! Efficient and friendly service. If you don't need to be fed every 4 hours, don't need onboard entertainment and can handle the slightly less legroom than standard carriers then AirAsiaX is highly recommended

You get what you pay for, or in the case of budget carriers you don't get what you don't pay for. AirAsiaX is no frills but that said it is efficient and gets you where you want to go for the lowest prices around. The meal you receive with the 'bag upgrade' pack is ok but nothing special.

The staff were attentive. The service was good and overall was okay

their marketing indicates better boarding privileges for boarding but was forced to queue as per other passengers

The staff were attentive. The service was good and overall was okay

No food or entertainment for an international flight of 6 hours.

Legroom is good, you don't need to recline the seat

Food wasn't the best

Customer service and food!

lunch was filling, ordered gluten free meal, received more food than expected, beef steak was good, potatoes nicely roasted, also got a side of large prawns (2) and a crab leg. Aircraft is a bit dated, seats hardly reclined beyond 10 degrees.

Cabin is bit old, seats don't recline enough, smells musty.

Service was great, food was decent. Bumpy ride though, plane felt "old".

Everything was good. Only thing I could say is the plane felt outdated.

Great service and terrific vegan meals served. Facilities were clean and personnel were very helpful and provided terrific service to the passengers.

Fantastic service, excellent food, state-of-the-art entertainment, always on-time and professional.

Older plane had extremely uncomfortable seats for the lengthy flight (over 7 hours). Shorter flights of 3 hours or less would have been fine.

Excellent customer service

Plane is modern with good in flight entertainment and a usb charger to keep your mobile devices charged.

Because it is Japan Airlines, the food is authentically Japanese. Unlike US based international flights, they only serve one meal with zero alternatives.

The staff were attentive. The service was good and overall was okay

their marketing indicates better boarding privileges for boarding but was forced to queue as per other passengers

The price! Efficient and friendly service. If you don't need to be fed every 4 hours, don't need onboard entertainment and can handle the slightly less legroom than standard carriers then AirAsiaX is highly recommended

You get what you pay for, or in the case of budget carriers you don't get what you don't pay for. AirAsiaX is no frills but that said it is efficient and gets you where you want to go for the lowest prices around. The meal you receive with the 'bag upgrade' pack is ok but nothing special.

The staff were attentive. The service was good and overall was okay

Screen too far from seat in business class.

crew is very caring and attentive, food was delicious,

the business class seats should be upgraded into more comfortable flat beds, biz class bathrooms too cramped!

It was Xiamen airlines again so bad

huge delay

lunch was filling, ordered gluten free meal, received more food than expected, beef steak was good, potatoes nicely roasted, also got a side of large prawns (2) and a crab leg. Aircraft is a bit dated, seats hardly reclined beyond 10 degrees.

Cabin is bit old, seats don't recline enough, smells musty.

Legroom is good, you don't need to recline the seat

Food wasn't the best

The friendliness of the staff and that the plane arrived on time with no delays. Leg room was ok. My luggage did not get lost. Entertainment selection was good. Overall it was good experience. The landing was smoothly done.

Food was ok. Seats were not comfortable. Started feeling sick to my stomach because of the lack of sleep.

Good food, clean toilet rooms. Good seating space with foot rest.goo

service was excellent. Seating was OK in spite of it being economy.

One meal was sufficient in quantity, mediocre in quality. Other meals and snacks were skimpy in frequency and quantity.

Fantastic service, excellent food, state-of-the-art entertainment, always on-time and professional.

Older plane had extremely uncomfortable seats for the lengthy flight (over 7 hours). Shorter flights of 3 hours or less would have been fine.

I really loved the food they served on the airline, along with the entertainment and the stuardesses. It made for a very enjoyable trip.

There wasn’t anything that I disliked. Of course the seats were uncomfortable, but that’s expected for Economy.

I really loved the food they served on the airline, along with the entertainment and the stuardesses. It made for a very enjoyable trip.

We didn’t dislike anything except the comfort of the seats, but of course that is expected for the Economy Class.

The staff were attentive. The service was good and overall was okay

The staff were attentive. The service was good and overall was okay

No food or entertainment for an international flight of 6 hours.

Staff were helpful while checking in.

I don't understand how paying for checked bags ahead of time would be priced any differently than doing it at the check in counter, but the difference is exorbitant. It's a cheap airline for a reason and they get their money back by charging you for everything, including water during the flight. It's better to pay a little bit more for a real airline where standard things like carry ons, checked bags, water, and drinks come complimentary, especially for long flights.

Customer service and food!

Service was great, food was decent. Bumpy ride though, plane felt "old".

Everything was good. Only thing I could say is the plane felt outdated.

Good food, clean toilet rooms. Good seating space with foot rest.goo

The ANA crew were very sweet and accommodating

Very unhappy over the first leg. Nothing indicated it was a United Airline flight to be boarded at United Airline terminal in LAX. Seat selected at time of booking was not honored since selection has to be done on United Air's web site. Did not get the meal I ordered for the same reason. Very short time to get from arrival gate to the connecting gate at Haneda.