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Airports
Origin
Kuala Lumpur
RM 959
only
RM 959
Destination
Osaka
RM 1,699
only
RM 1,699
RM 959
only
RM 959
Sat, 26 May
KUL
KIX
6h 25m
Sun, 3 Jun
KIX
KUL
6h 45m
RM 959
Trip: 9 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 8 reviews
Boarding
6.3
Comfort
5.7
Crew
6.7
Entertainment
3.9
Food
5.0
KIX
HNL
Mediocre 3.3

The terms and conditions say that you are not permitted outside food or drinks, but none are provided. Phones are not permitted and there is no entertainment system in lieu of this.

KIX
HNL
Good 7.6

Flight boarded a few minutes early and arrived in Honolulu 40 minutes ahead of schedule. I upgraded to the "quiet zone" area which was perfect, very minimal disturbance from the flight crew.

The food was pretty bad. Especially when paying $15 for a meal. The portions were small and the rice was kind of dry. Maybe add a dessert to the meal might be worth the $15 price tag.

KUL
HND
Mediocre 2.0

Nothing!

$165usd for two 20kg (50lbs) bags on a 7hr flight for two passengers is ridiculous! Not being able to get free water on a 7hr flight is crazy! I can under short local flights having all these extra charges but long haul flights like most other carriers shld come With at least 1 free checked bag and at least free water or soft drinks on a flight.

DPS
KUL
OK 4.0

Our family had 3 seats together

RUDE AND NASTY FLIGHT ATENDANTS. THEY SHOULD FIND NEW EMPLOYMENT WITHOUT CUSTOMER CONTACT! !!

KUL
KIX
Good 6.0

No food or entertainment for an international flight of 6 hours.

Fri, 15 Jun
KUL
KIX
10h 20m
Wed, 20 Jun
KIX
KUL
9h 30m
RM 1,264
Trip: 6 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 849 reviews
Overall
7.9
Boarding
7.9
Comfort
7.7
Crew
8.2
Entertainment
6.6
Food
7.2
SYD
SGN
Excellent 10.0

All good

Nothing

HAN
LHR
Excellent 8.6

The clean and modern aircraft.

The food could be improved

SGN
RGN
Excellent 10.0

Great service and very caring

SGN
HKG
Good 6.0

Old plane. Mediocre food

PVG
SGN
Good 6.0

The crew was nice

Nothing worked on the flight and the food was poor. When we arrived in a massive rain storm we had to disembark the plane with stairs so we all got wet.

Mon, 16 Apr
KUL
KIX
11h 10m
Fri, 20 Apr
KIX
KUL
14h 20m
RM 1,307
Trip: 5 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 9 Apr
KUL
KIX
29h 25m
Fri, 13 Apr
KIX
KUL
27h 05m
RM 1,612
Trip: 5 days
6.6GoodShow reviews
Overall 6.6 Good
Based on 200 reviews
Boarding
7.2
Comfort
6.5
Crew
7.4
Entertainment
5.3
Food
5.7
SIN
PER
Good 7.3

Temperature in cabin too warm on outgoing flight

SIN
DPS
OK 4.6

The process to check and pay for a bag at the airport was ridiculous. We waited in line to check the bag, found out that since we hadn't paid for it ahead of time, we could get the bag checked but would need to go stand in a new line to pay for it and could not have the bag tag until this was done. Then the new line only had one agent working all of the people who needed to pay for their bags. When we got to the front, we were asked to pay the bag fee with a credit card and the processing fee in cash. Since we were only connecting in Singapore, of course we did not have cash. She could not process the charge, walked us over to a new desk and a new line where they processed the bag charge without the cash fee (how this wasn't done initially, I have no idea) and finally, we were finished with the check in process an hour later.

CTS
SIN
Mediocre 3.6

Affordable biz class

Really poor food and flight was delayed 2 hours both ways

SYD
SIN
Good 6.0

very nice while Landed and take off.

We did not order any foods. No suggestion.

PER
SIN
Good 7.6

Punctuality was good. No complaints generally.

Temp in cabin too high.

Mon, 7 May
KUL
KIX
19h 00m
Mon, 14 May
KIX
KUL
38h 10m
RM 1,624
Trip: 8 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4599 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
PVG
DEL
Excellent 8.0

Nice crew

Old plane , a bit beat up

PVG
YYZ
Excellent 9.3

The staff Food and drinks Smooth flight

Checking in

PEK
PVG
Excellent 8.0

Food is too sweet ..no salt.

BKK
PVG
Excellent 9.0

The staff are very efficient and professional. The food was much better than I expected. We were given pillows and blankets . Bathrooms were clean .

The only issue with CEA was checking in and boarding. It was brutal coming out of Bangkok. I’m not sure if this is the fault of CEA or Bangkok Airport.

CTU
PVG
Mediocre 2.0

This ridiculous airline and it's rude, obnoxious staff in Chengdu made a mockery of my friend and I (two 21 year old American girls traveling alone). We had booked round trip tickets back in October 2017 that included a 1 hour layover in Chengdu first, then a 7 hour layover in Shanghai on our way to Bangkok for a trip in Thailand. That was fine with us. Then all of a sudden it changed to a 6 hour layover in Chengdu then an 18 HOUR layover in Shanghai. We decided to deal with it and get a hotel room in Shanghai, no big deal. After a great trip in Thailand and leaving fine from Bangkok to our first layover in Chengdu, that is where the nightmare started. First off, going through Chengdu customs, I don't know if it is because Americans do not travel through there a lot, but the officers pulled us aside and were passing around our American passports around their staff, taking pictures of them with Iphones before handing us "in-transit" paperwork to fill out. As weird as that was, no one really seemed to speak english and we just wanted to get away from them and get through. When we went to the check in counter, they handed me a boarding pass for our flight at 1:50 that afternoon, but then proceeded to tell my friend that she wasn't on a flight until the next morning at 7 am out of Chengdu and our original connecting flight out of Shanghai at 11:50 the next morning was now at 8 pm for her. What could have been simply fixed like it WAS after calling priceline and our travel agent, the staff at the ticket counter and a representative over the phone made our lives living hell. They barely spoke english and the ones that did were very rude to us, saying that they couldn't help us and put us on the phone with China Eastern. FOR AN HOUR AND A HALF we were on the phone with a representative who was talking us in circles, telling us that there were no available seats on the 1:50 and that he could get her on the next 3:45 out of Chengdu, then put us on hold to come back and say he couldn't only change 1 domestic flight in China, but would have to cancel her flight to NY. When offering to pay to just DO IT and get out of china, he said that if he were to cancel it and take our credit card info, it "may or may not go through" and if it didn't she would be stuck with no flights. When asked how that made any sense, he proceeds to say" Because miss, our system sucks," and other rude things like "Why can't you just keep your flight and meet your friend in NY." then him along with a rude ticket counter guy say that he could help us if we took 5,000 yuan out of the bank and paid them cash. TRYING TO SCAM US. After all this drama a simple call to priceline was able to fix the problem no payment involved, and there WERE available seats on all the flights and a domestic flight could be changed. LYING, SCAMMING, RUDE, individuals. Definitely worth a little more money to take any other airline BUT THIS ONE.

Thu, 8 Mar
KUL
KIX
26h 00m
Thu, 15 Mar
KIX
KUL
26h 30m
RM 1,640
Trip: 7 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 1669 reviews
Overall
7.3
Boarding
7.2
Comfort
7.1
Crew
7.8
Entertainment
6.6
Food
7.0
HKG
MNL
OK 5.2

Ontime

No inflight entertainment. Very little leg space

MNL
SIN
Excellent 8.0

This time the seats were more comfortable

Nothing

DVO
MNL
Excellent 9.3

Thw flight was on time.

None so far.

MNL
LAX
Good 6.0

The flight crew and seats

The poor communication and control of ground staff during boarding in Manila. Will not use PAL again due to the chaos there. Communication with customers was non existent

MNL
SIN
Excellent 8.0

I was updated ahead of time about the status of my flight.

Sat, 7 Apr
KUL
KIX
16h 45m
Thu, 12 Apr
KIX
KUL
10h 30m
RM 1,699
Trip: 6 days
8.8ExcellentShow reviews
Overall 8.8 Excellent
Based on 3805 reviews
Overall
8.8
Boarding
8.9
Comfort
8.7
Crew
9.1
Entertainment
8.7
Food
8.5
ICN
JFK
Excellent 10.0

It was our first international flight and everything was fine.

JFK
ICN
Excellent 8.3

On both of my long haul flights I had very nice, new planes to fly on which were very clean. Staff was incredibly friendly and accommodating despite having a huge number of people to attend to. Food was good when I ate it. Seats reclined very nicely and there was the most room I've had on a flight ever. Still cramped, but you take what you can get! Would definitely fly again.

2 complaints I would pose. 1. If we're flying on a super long flight overnight, do you have to turn on every light in the pane to serve food? Can we not keep it kind of dim while literally everyone is trying to sleep? Also, why are you serving a meal at 3AM?! I know we took off 2 hours ago and people may want food before we get into the bulk of the trip, but it's 3AM! Everyone just wants to sleep and now the lights are on and you're offering me a full meal?! Believe me, it's great that you're trying to keep me fed, but come on, we've got 12 hours of flight left to go! 2. The movies offered were really sub par. The "new releases' only had a handful of movies I'd even heard of before and only like 3 I even cared to watch. The "movie classics" were the same way. Gotta step up your movie options when I'm trapped in your plane for 14 hours.

CTS
ICN
Good 7.0

Old aircraft, tiny seats

SIN
ICN
OK 5.0

the movie selection

the seats are so closely packed any inclination inconveniences the person seated behind. in all respects save for the name and price this replicated a cheap budget airline. i expected more from SA. the flight crew was brusque and made it appear that they were grudgingly doing one s personal favor rather than their job

CNX
ICN
Excellent 10.0

Had a smooth flight

Mon, 16 Apr
KUL
ITM
11h 25m
Fri, 20 Apr
ITM
KUL
10h 25m
RM 1,699
Trip: 5 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 3174 reviews
Overall
8.8
Boarding
8.9
Comfort
8.6
Crew
9.1
Entertainment
8.4
Food
8.4
ORD
NRT
Excellent 8.6

The person who checked me in at ORD found me an alternative aisle seat with an unoccupied seat next to me. Great benefit for a 12+ hour flight. Very thoughtful.

We left late.

MNL
NRT
Excellent 10.0

The crew are so courteous and helpful.

NRT
SEA
Excellent 10.0

ANA great service, as always, outstanding work! The flight attendants so pleasant. American, Delta, or United can't pull off this kind of service.

MNL
HND
Excellent 10.0

Real stewardess', well dressed and polite. Show pride in their job. Great food and drink service. Clean new planes.

KUL
HND
Excellent 8.8

The dinner was served too late, not right after take off. Also, the portions were way too small.

Fri, 1 Jun
KUL
ITM
31h 20m
Fri, 8 Jun
ITM
KUL
27h 05m
RM 1,789
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 960 reviews
Overall
7.1
Boarding
7.1
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.5
BKK
KUL
Excellent 10.0

Everything

Nothing

PEN
KUL
Good 7.6

Economy class seats are getting tighter and smaller. When person in front reclines the seat you do not have much moving space left

KUL
SIN
Good 7.0

Easy and efficient boarding

Too hot onboard

KUL
SBW
Excellent 8.6

Service is great...

Not sure why all Sabah/Sarawak gates are at the farthest...

BKI
SDK
OK 4.0

Peanut.

Concentrated orange juice? Seriously? Dated flight, seats, interior.

Fri, 1 Jun
KUL
KIX
6h 25m
Fri, 8 Jun
KIX
KUL
6h 45m
RM 978
Trip: 8 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 8 reviews
Boarding
6.3
Comfort
5.7
Crew
6.7
Entertainment
3.9
Food
5.0
KUL
HND
Mediocre 2.0

Nothing!

$165usd for two 20kg (50lbs) bags on a 7hr flight for two passengers is ridiculous! Not being able to get free water on a 7hr flight is crazy! I can under short local flights having all these extra charges but long haul flights like most other carriers shld come With at least 1 free checked bag and at least free water or soft drinks on a flight.

HND
KUL
Mediocre 2.0

I paid extra to sit at the quiet zone only to be disturbed all night by a crying baby. The stewardess are also not friendly and used fierce tone to ask us to turn off our phones. We ordered food for it to be our breakfast before arrival but the food was served at 1am. When asked if I could eat it later since I am really tired and wanted to rest, the stewardess just hush me to eat it now since later light will be off. It would be better if the food is served as breakfast before arrival.

KUL
KIX
Excellent 10.0

Service, cleanliness and punctuality. Food was good too and priced right.

Could't find the web site to order meals ahead of time.

DPS
KUL
OK 4.0

Our family had 3 seats together

RUDE AND NASTY FLIGHT ATENDANTS. THEY SHOULD FIND NEW EMPLOYMENT WITHOUT CUSTOMER CONTACT! !!

KIX
HNL
Mediocre 3.3

The terms and conditions say that you are not permitted outside food or drinks, but none are provided. Phones are not permitted and there is no entertainment system in lieu of this.

Sat, 23 Jun
KUL
KIX
6h 25m
Wed, 4 Jul
KIX
KUL
6h 45m
RM 978
Trip: 12 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 8 reviews
Boarding
6.3
Comfort
5.7
Crew
6.7
Entertainment
3.9
Food
5.0
KTM
KUL
Mediocre 2.0

Nothing.

They accused me of stealing water.

KUL
SYD
Good 6.6

On time Friendly crew

Food portion size, taste & quality Seat is little too tight

HNL
KIX
Good 6.6

Cost can't be beat, friendly service, reminded me of flights back in the 80's - 90's with no frills. A solid air service that most would find not up to par to their own personal standards. Travelers have been accustomed to getting things as standard over the decades of flying services offered in the past, so not getting them with this airline for free can be frustrating. However, for travelers that are very flexible and don't require much comforts, this airline provides exactly what you need..a cheap flight to your destination.

The scheduled times for departure aren't very flexible, the check-in counter on return flight was extremely long even 3 hours in advance of flight departure, plan accordingly. Passengers can be grumpy because they expect more from the airline, not an airline for most who expect comfort and freebies.

HND
KUL
Mediocre 2.0

I paid extra to sit at the quiet zone only to be disturbed all night by a crying baby. The stewardess are also not friendly and used fierce tone to ask us to turn off our phones. We ordered food for it to be our breakfast before arrival but the food was served at 1am. When asked if I could eat it later since I am really tired and wanted to rest, the stewardess just hush me to eat it now since later light will be off. It would be better if the food is served as breakfast before arrival.

KIX
HNL
Good 7.6

Flight boarded a few minutes early and arrived in Honolulu 40 minutes ahead of schedule. I upgraded to the "quiet zone" area which was perfect, very minimal disturbance from the flight crew.

The food was pretty bad. Especially when paying $15 for a meal. The portions were small and the rice was kind of dry. Maybe add a dessert to the meal might be worth the $15 price tag.

Mon, 23 Jul
KUL
KIX
6h 25m
Fri, 27 Jul
KIX
KUL
6h 45m
RM 978
Trip: 5 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 8 reviews
Boarding
6.3
Comfort
5.7
Crew
6.7
Entertainment
3.9
Food
5.0
HND
KUL
Mediocre 2.0

I paid extra to sit at the quiet zone only to be disturbed all night by a crying baby. The stewardess are also not friendly and used fierce tone to ask us to turn off our phones. We ordered food for it to be our breakfast before arrival but the food was served at 1am. When asked if I could eat it later since I am really tired and wanted to rest, the stewardess just hush me to eat it now since later light will be off. It would be better if the food is served as breakfast before arrival.

KUL
SYD
Good 6.6

On time Friendly crew

Food portion size, taste & quality Seat is little too tight

KIX
HNL
Mediocre 3.3

The terms and conditions say that you are not permitted outside food or drinks, but none are provided. Phones are not permitted and there is no entertainment system in lieu of this.

KIX
HNL
Good 7.6

Flight boarded a few minutes early and arrived in Honolulu 40 minutes ahead of schedule. I upgraded to the "quiet zone" area which was perfect, very minimal disturbance from the flight crew.

The food was pretty bad. Especially when paying $15 for a meal. The portions were small and the rice was kind of dry. Maybe add a dessert to the meal might be worth the $15 price tag.

KUL
KIX
Excellent 10.0

Service, cleanliness and punctuality. Food was good too and priced right.

Could't find the web site to order meals ahead of time.

Mon, 14 May
KUL
KIX
6h 25m
Sun, 20 May
KIX
KUL
7h 00m
RM 982
Trip: 7 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 8 reviews
Boarding
6.3
Comfort
5.7
Crew
6.7
Entertainment
3.9
Food
5.0
KTM
KUL
Mediocre 2.0

Nothing.

They accused me of stealing water.

KUL
SYD
Good 6.6

On time Friendly crew

Food portion size, taste & quality Seat is little too tight

KIX
HNL
Mediocre 3.3

The terms and conditions say that you are not permitted outside food or drinks, but none are provided. Phones are not permitted and there is no entertainment system in lieu of this.

KUL
KIX
Good 6.0

No food or entertainment for an international flight of 6 hours.

KIX
HNL
Good 7.6

Flight boarded a few minutes early and arrived in Honolulu 40 minutes ahead of schedule. I upgraded to the "quiet zone" area which was perfect, very minimal disturbance from the flight crew.

The food was pretty bad. Especially when paying $15 for a meal. The portions were small and the rice was kind of dry. Maybe add a dessert to the meal might be worth the $15 price tag.

Wed, 13 Jun
KUL
KIX
10h 30m
Sun, 17 Jun
KIX
KUL
9h 30m
RM 1,327
Trip: 5 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 849 reviews
Overall
7.9
Boarding
7.9
Comfort
7.7
Crew
8.2
Entertainment
6.6
Food
7.2
SGN
HKG
Good 6.0

Old plane. Mediocre food

BKK
HAN
Excellent 8.0

Good boarding process, punctual,great cabin service

Baggage arrival

SGN
BKK
Excellent 8.0

Good customer service. No baggage charge.

SGN
CDG
Good 7.0

Reliable, no nonsense, good price-quality ratio

This flight is almost always late. Connections in Paris tend to be difficult.

CDG
HAN
Excellent 8.6

Crew and airplane were great!

Food was not as good as I'd remembered on previous trips.

Sun, 11 Mar
KUL
KIX
14h 05m
Sun, 18 Mar
KIX
KUL
7h 10m
RM 1,374
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Fri, 22 Jun
KUL
KIX
6h 25m
Wed, 4 Jul
KIX
KUL
6h 45m
RM 982
Trip: 13 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 8 reviews
Boarding
6.3
Comfort
5.7
Crew
6.7
Entertainment
3.9
Food
5.0
KUL
HND
Mediocre 2.0

Nothing!

$165usd for two 20kg (50lbs) bags on a 7hr flight for two passengers is ridiculous! Not being able to get free water on a 7hr flight is crazy! I can under short local flights having all these extra charges but long haul flights like most other carriers shld come With at least 1 free checked bag and at least free water or soft drinks on a flight.

DPS
KUL
OK 4.0

Our family had 3 seats together

RUDE AND NASTY FLIGHT ATENDANTS. THEY SHOULD FIND NEW EMPLOYMENT WITHOUT CUSTOMER CONTACT! !!

HND
KUL
Mediocre 2.0

I paid extra to sit at the quiet zone only to be disturbed all night by a crying baby. The stewardess are also not friendly and used fierce tone to ask us to turn off our phones. We ordered food for it to be our breakfast before arrival but the food was served at 1am. When asked if I could eat it later since I am really tired and wanted to rest, the stewardess just hush me to eat it now since later light will be off. It would be better if the food is served as breakfast before arrival.

SYD
KUL
OK 4.3

After boarding flight they took so long to provide food. Kids were literally crying of hunger.

KUL
SYD
Good 6.6

On time Friendly crew

Food portion size, taste & quality Seat is little too tight

Sun, 17 Jun
KUL
KIX
10h 20m
Sat, 23 Jun
KIX
KUL
9h 30m
RM 1,346
Trip: 7 days
7.6GoodShow reviews
Overall 7.6 Good
Based on 849 reviews
Overall
7.9
Boarding
7.9
Comfort
7.7
Crew
8.2
Entertainment
6.6
Food
7.2
BKK
HAN
Excellent 8.0

Good boarding process, punctual,great cabin service

Baggage arrival

SYD
SGN
Excellent 10.0

All good

Nothing

ICN
HAN
Excellent 9.0

The UA rep gave poor directions for transferring in Seoul; we ended up nearly missing the flight (and other UA passengers did miss it despite VN holding the plane for 40-plus minutes). The crew was helpful and friendly, defusing a truly stressful situation.

HAN
PVG
Excellent 8.3

Loved the pod seating in business class. Very confirtable

PVG
SGN
Good 6.0

The crew was nice

Nothing worked on the flight and the food was poor. When we arrived in a massive rain storm we had to disembark the plane with stairs so we all got wet.

Sun, 11 Mar
KUL
KIX
14h 05m
Mon, 19 Mar
KIX
KUL
7h 10m
RM 1,382
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Mon, 30 Apr
KUL
KIX
6h 25m
Tue, 8 May
KIX
KUL
7h 00m
RM 1,006
Trip: 9 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 8 reviews
Boarding
6.3
Comfort
5.7
Crew
6.7
Entertainment
3.9
Food
5.0
KUL
SYD
Good 6.6

On time Friendly crew

Food portion size, taste & quality Seat is little too tight

KTM
KUL
Mediocre 2.0

Nothing.

They accused me of stealing water.

DPS
KUL
OK 4.0

Our family had 3 seats together

RUDE AND NASTY FLIGHT ATENDANTS. THEY SHOULD FIND NEW EMPLOYMENT WITHOUT CUSTOMER CONTACT! !!

HNL
KIX
Good 6.6

Cost can't be beat, friendly service, reminded me of flights back in the 80's - 90's with no frills. A solid air service that most would find not up to par to their own personal standards. Travelers have been accustomed to getting things as standard over the decades of flying services offered in the past, so not getting them with this airline for free can be frustrating. However, for travelers that are very flexible and don't require much comforts, this airline provides exactly what you need..a cheap flight to your destination.

The scheduled times for departure aren't very flexible, the check-in counter on return flight was extremely long even 3 hours in advance of flight departure, plan accordingly. Passengers can be grumpy because they expect more from the airline, not an airline for most who expect comfort and freebies.

KUL
HND
Mediocre 2.0

Nothing!

$165usd for two 20kg (50lbs) bags on a 7hr flight for two passengers is ridiculous! Not being able to get free water on a 7hr flight is crazy! I can under short local flights having all these extra charges but long haul flights like most other carriers shld come With at least 1 free checked bag and at least free water or soft drinks on a flight.

Fri, 30 Mar
KUL
KIX
28h 20m
Thu, 5 Apr
KIX
KUL
30h 10m
RM 1,628
Trip: 7 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 4599 reviews
Overall
6.4
Boarding
6.5
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.9
PVG
YYZ
Excellent 9.3

The staff Food and drinks Smooth flight

Checking in

BKK
PVG
Excellent 9.0

The staff are very efficient and professional. The food was much better than I expected. We were given pillows and blankets . Bathrooms were clean .

The only issue with CEA was checking in and boarding. It was brutal coming out of Bangkok. I’m not sure if this is the fault of CEA or Bangkok Airport.

PVG
KMG
OK 5.6

We stopped in NAO (Nanchong) for about an hour and it was quite a sketch experience.

SVO
PVG
Excellent 8.3

Very good seats

Very few movies it the list

CTU
PVG
Mediocre 2.0

This ridiculous airline and it's rude, obnoxious staff in Chengdu made a mockery of my friend and I (two 21 year old American girls traveling alone). We had booked round trip tickets back in October 2017 that included a 1 hour layover in Chengdu first, then a 7 hour layover in Shanghai on our way to Bangkok for a trip in Thailand. That was fine with us. Then all of a sudden it changed to a 6 hour layover in Chengdu then an 18 HOUR layover in Shanghai. We decided to deal with it and get a hotel room in Shanghai, no big deal. After a great trip in Thailand and leaving fine from Bangkok to our first layover in Chengdu, that is where the nightmare started. First off, going through Chengdu customs, I don't know if it is because Americans do not travel through there a lot, but the officers pulled us aside and were passing around our American passports around their staff, taking pictures of them with Iphones before handing us "in-transit" paperwork to fill out. As weird as that was, no one really seemed to speak english and we just wanted to get away from them and get through. When we went to the check in counter, they handed me a boarding pass for our flight at 1:50 that afternoon, but then proceeded to tell my friend that she wasn't on a flight until the next morning at 7 am out of Chengdu and our original connecting flight out of Shanghai at 11:50 the next morning was now at 8 pm for her. What could have been simply fixed like it WAS after calling priceline and our travel agent, the staff at the ticket counter and a representative over the phone made our lives living hell. They barely spoke english and the ones that did were very rude to us, saying that they couldn't help us and put us on the phone with China Eastern. FOR AN HOUR AND A HALF we were on the phone with a representative who was talking us in circles, telling us that there were no available seats on the 1:50 and that he could get her on the next 3:45 out of Chengdu, then put us on hold to come back and say he couldn't only change 1 domestic flight in China, but would have to cancel her flight to NY. When offering to pay to just DO IT and get out of china, he said that if he were to cancel it and take our credit card info, it "may or may not go through" and if it didn't she would be stuck with no flights. When asked how that made any sense, he proceeds to say" Because miss, our system sucks," and other rude things like "Why can't you just keep your flight and meet your friend in NY." then him along with a rude ticket counter guy say that he could help us if we took 5,000 yuan out of the bank and paid them cash. TRYING TO SCAM US. After all this drama a simple call to priceline was able to fix the problem no payment involved, and there WERE available seats on all the flights and a domestic flight could be changed. LYING, SCAMMING, RUDE, individuals. Definitely worth a little more money to take any other airline BUT THIS ONE.

Kuala Lumpur to Osaka flight information

Avg. flight duration 6h 37m
Flights arrive in Osaka
Flights depart from Kuala Lumpur
Flight price RM 959
Distance 4946 km
Airlines AirAsia X, Vietnam Airlines, Scoot, China Eastern, Philippine Airlines, Korean Air, ANA, Malaysia Airlines
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