Find Cheap Flights from Kuala Lumpur Intl to Seoul (KUL - SEL)

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Good to know

Low season:
June
Best time to beat the crowds
2%
expected price decrease
High season:
September
Most popular time to fly
16%
expected price increase
Average price:
RM 1,808
(avg. price over the last 2 weeks)
Good deal:
RM 1,000
or less (return)

When to Book Flights from Kuala Lumpur Intl to Seoul

Average price per month
Flight prices as travel date approaches
-1 day
-2 days

Top tips for Finding a Cheap Flight

Looking for a cheap flight? 25% of our users found flights on this route for RM 999 or less.
The cheapest flight from Kuala Lumpur Intl to Seoul was found, on average, 71 days before departure.
Book at least 4 weeks before departure in order to get a below-average price.
High season is considered to be August, September and October. The cheapest month to fly is June.
Morning departure is around 11% cheaper than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for Booking Kuala Lumpur Intl to Seoul Flights

How long does a flight from Kuala Lumpur Intl to Seoul take?
An average non-stop flight takes 6h 30m, covering a distance of 4651 km.
How many flights are there between Kuala Lumpur Intl and Seoul?
There are 56 (non-stop) flights between Kuala Lumpur Intl and Seoul per week, averaging 8 per day.
Which airlines provide the cheapest flights from Kuala Lumpur Intl to Seoul?
In the past 3 days, the cheapest return tickets were found on AirAsia X (RM 802), Malaysia Airlines (RM 1,074) and Multiple Airlines (RM 1,086).
Do I need a passport to fly between Kuala Lumpur Intl and Seoul?
Yes.
Which airlines fly most frequently between Kuala Lumpur Intl and Seoul?
AirAsia X (2 times daily), Korean Air (2 times daily), Malaysia Airlines (2 times daily) are the most frequent flyers on this route.
What’s the cheapest day of the week to fly from Kuala Lumpur Intl to Seoul?
For Kuala Lumpur Intl to Seoul, Monday is the cheapest day to fly on average and Thursday is the most expensive. Flying from Seoul back to Kuala Lumpur Intl, the best deals are generally found on Saturday, with Friday being the most expensive.
Flexible dates? Here are the best airfares found in the past 48 hours

Book cheap flights from Kuala Lumpur Intl to Seoul (return)

Airports
Origin
Kuala Lumpur
RM 802
only
RM 802
Destination
Seoul
RM 802
only
RM 802
RM 1,086
only
RM 1,086
Mon, 5 Mar
KUL
ICN
6h 30m
Tue, 13 Mar
ICN
KUL
6h 45m
RM 802
Trip: 8 days
Overall 4.6 OK
Based on 9 reviews
Boarding
6.4
Comfort
5.7
Crew
6.8
Entertainment
4.0
Food
5.1
AKL
OOL
Mediocre 2.0

Staff were helpful while checking in.

I don't understand how paying for checked bags ahead of time would be priced any differently than doing it at the check in counter, but the difference is exorbitant. It's a cheap airline for a reason and they get their money back by charging you for everything, including water during the flight. It's better to pay a little bit more for a real airline where standard things like carry ons, checked bags, water, and drinks come complimentary, especially for long flights.

KUL
SYD
Excellent 8.3

The crew on the aircraft were great.

The boarding crew need to be trained on streamlining boarding procedures and how they communicate and interact with passengers. Room for improvement

KUL
SYD
OK 5.0

Price

Not much comfort, no free food, although cheap.

KUL
ICN
Good 7.3

This is very much a no-frills airline offering excellent value in my opinion. My business class flight from Kuala Lumpur to Seoul only cost £200.

There was no on-board entertainment and apart from a plate of vegetable rice, everything else had to be paid for. If that is what it takes to offer amazing prices then I think that it is a price worth paying.

KTM
KUL
OK 5.3

Flight was on time

Lack of food online, wasn't made clear when booking that had to pay for a meal. Had to pay 10,000 nepalese ruppes just to get 2 of our small bags on. 15kg in total. That's around £80, very expensive. Tried as much as I could to pay online for baggage but was going around in circles. Felt that for the price of the flight paying and extra £80 for 2 small bags was alot of money.

Wed, 23 May
KUL
ICN
8h 05m
Mon, 28 May
ICN
KUL
6h 35m
RM 1,074
Trip: 6 days
7.1GoodShow reviews
Overall 7.1 Good
Based on 6 reviews
Overall
7.0
Boarding
7.1
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.5
HKG
KUL
Excellent 8.6

Excellent food and crew

Seats rather basic for business class

SYD
KUL
Good 7.6

There wasn't a food preference option when booking through kayak.

KUL
HKG
Mediocre 3.6

We arrived at the counter 1:50 before scheduled departure. The queue took 55 minutes for us to reach the counter. We were told then we should have rushed the counter to clear the 1 hour hurdle. There was no approach by staff to warn the waiting queue to do this. We were given boarding passes and told to try our luck taking the luggage through security and try gate baggage check. We made the plane 20 minutes before scheduled departure

Very old plane equipment Short seat pitch limits economy class passenger comfort

KUL
SGN
Excellent 8.0

All aspects were fine. Weather caused a delay for landing of ore than 45 minutes, but not airline's fault.

SGN
KUL
Good 7.6

Acceptable in general. Food (ran out of option, only fish curry left in row 20's), enterteinment, comfort (empty seats).

Attitude by attendants can be improved.

Mon, 8 Jan
KUL
GMP
26h 35m
Mon, 15 Jan
GMP
KUL
24h 20m
RM 1,086
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 23 May
KUL
GMP
17h 50m
Mon, 28 May
GMP
KUL
20h 00m
RM 1,526
Trip: 6 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3933 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
SFO
PVG
Good 7.3

New planes, efficient crew, on time.... Early arrival!

Shanghai airport transit process is horrible! Good is very plain, bit I don't care so much. However, not enough water provided. This really needs addressing...

LAX
PVG
Good 6.6

Good food and servir of the crew.

Problems to check in, long lines to aboard.

PVG
HKG
Excellent 8.0

Good food. More comfortable the aboard.

SFO
PVG
OK 4.3

Boarding was good, crew was friendly.

Very uncomfortable flight, arrived late so missed connecting flight, second connecting flight late.

PVG
BKK
Good 7.3

Timeliness,

Food, lack of water,.

Sun, 14 Jan
KUL
GMP
21h 05m
Thu, 18 Jan
GMP
KUL
13h 50m
RM 1,588
Trip: 5 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3241 reviews
Overall
6.4
Boarding
6.6
Comfort
6.4
Crew
6.8
Entertainment
5.9
Food
5.9
PEK
BKK
OK 5.6

The flight waited which I'm sure is a complaint by others. This is due to the very inefficient transfer process in Beijing.

Zero entertainment. I know it's only a 4-5 hour flight but still.

PEK
IAH
Excellent 9.3

Every crew member was so nice and attentive.

There really isn't anything to complain. My flight experience was great

PEK
LAX
Good 6.6

Most of the staff was very helpful and accommodating. On the first leg of the flight one of the attendants even suggested a wine with dinner, a very kind gesture.

When my husband and I went to check in for our flight at the desk we had to wait very long time to get checked in. We noticed that one of the girls was in training, which is understandable but just inconvenient. We are both very patient people but this just made us nervous because our first flight on Air China to Japan on 10/26/17 was very delayed and caused us to have to literally run and still go through a rigorous security check. We were not rushed through the line even though we had nothing to do with our flight being delayed on our second leg. We then had to wait in another long line for security even after arriving into China on our flight back. There was also someone on board before take off with a medical problem and we could tell that some of the patrons started getting a bit aggressive or irritable. I don’t think the crew could’ve done much in that regard but wish the issue had been resolved a little quicker. I believe it was a 40 minute delay in take off.

PEK
IAH
Mediocre 2.0

Doesn't matter if your economy or first class. First one to the gate gets in. Good for me because I always fly economy.

Typical Chinese service, poor. Will never fly Air China ever again. Only reason why I book the ticket because it was cheap, now I know why.

PEK
SFO
Mediocre 3.6

There were personal movie screens with movies I liked.

The food was pretty bad. The bottom seat cushion was quite hard so I couldn't sleep because I was shifting my weight every hour. We were told at the boarding gate that the flight was full when we asked about upgrades, but the economy plus section was almost empty once we were on. I don't understand the reasoning for lying about the flight being full. If you won't sell us an upgrade, just say so.

Fri, 9 Mar
KUL
ICN
6h 30m
Wed, 14 Mar
ICN
KUL
6h 45m
RM 814
Trip: 5 days
Overall 4.6 OK
Based on 9 reviews
Boarding
6.4
Comfort
5.7
Crew
6.8
Entertainment
4.0
Food
5.1
KUL
ICN
OK 5.0

It's cheap.

Forgot to reserve my package and I paid more than round trip ticket price. I'd rather use Korean Air.

HNL
KIX
Mediocre 3.3

No online check in . Seats were so small , you have to pay for water . We had to wait in line for an hour just to get boarding passes and we did not have any checked luggage

KTM
KUL
OK 5.3

Flight was on time

Lack of food online, wasn't made clear when booking that had to pay for a meal. Had to pay 10,000 nepalese ruppes just to get 2 of our small bags on. 15kg in total. That's around £80, very expensive. Tried as much as I could to pay online for baggage but was going around in circles. Felt that for the price of the flight paying and extra £80 for 2 small bags was alot of money.

KUL
MEL
Mediocre 2.0

Landing & leaving the plane.

Super budget fit out of the plane, having to pay for anything at all (including water!!!). Appalled and disgusted.

PEK
KUL
OK 4.6

Slow check in, had to pay way too much for checked baggage. No food, snacks or beverages included. Had to pay to rent blankets on their cold planes.

Wed, 14 Mar
KUL
ICN
6h 30m
Sun, 18 Mar
ICN
KUL
6h 45m
RM 819
Trip: 5 days
Overall 4.6 OK
Based on 9 reviews
Boarding
6.4
Comfort
5.7
Crew
6.8
Entertainment
4.0
Food
5.1
KUL
ICN
OK 5.0

It's cheap.

Forgot to reserve my package and I paid more than round trip ticket price. I'd rather use Korean Air.

KUL
ICN
Good 7.3

This is very much a no-frills airline offering excellent value in my opinion. My business class flight from Kuala Lumpur to Seoul only cost £200.

There was no on-board entertainment and apart from a plate of vegetable rice, everything else had to be paid for. If that is what it takes to offer amazing prices then I think that it is a price worth paying.

HNL
KIX
Mediocre 3.3

No online check in . Seats were so small , you have to pay for water . We had to wait in line for an hour just to get boarding passes and we did not have any checked luggage

PEK
KUL
OK 4.6

Slow check in, had to pay way too much for checked baggage. No food, snacks or beverages included. Had to pay to rent blankets on their cold planes.

KUL
MEL
Mediocre 2.0

Landing & leaving the plane.

Super budget fit out of the plane, having to pay for anything at all (including water!!!). Appalled and disgusted.

Tue, 6 Feb
KUL
ICN
6h 30m
Tue, 13 Feb
ICN
KUL
6h 45m
RM 823
Trip: 8 days
Overall 4.6 OK
Based on 9 reviews
Boarding
6.4
Comfort
5.7
Crew
6.8
Entertainment
4.0
Food
5.1
KUL
ICN
OK 5.0

It's cheap.

Forgot to reserve my package and I paid more than round trip ticket price. I'd rather use Korean Air.

KTM
KUL
OK 5.3

Flight was on time

Lack of food online, wasn't made clear when booking that had to pay for a meal. Had to pay 10,000 nepalese ruppes just to get 2 of our small bags on. 15kg in total. That's around £80, very expensive. Tried as much as I could to pay online for baggage but was going around in circles. Felt that for the price of the flight paying and extra £80 for 2 small bags was alot of money.

KUL
ICN
OK 4.3

Plane is comfortable but

Noisy as there were babies on board making sleep challenging.

AKL
OOL
Mediocre 2.0

Staff were helpful while checking in.

I don't understand how paying for checked bags ahead of time would be priced any differently than doing it at the check in counter, but the difference is exorbitant. It's a cheap airline for a reason and they get their money back by charging you for everything, including water during the flight. It's better to pay a little bit more for a real airline where standard things like carry ons, checked bags, water, and drinks come complimentary, especially for long flights.

HNL
KIX
Mediocre 3.3

No online check in . Seats were so small , you have to pay for water . We had to wait in line for an hour just to get boarding passes and we did not have any checked luggage

Wed, 7 Mar
KUL
ICN
6h 30m
Wed, 14 Mar
ICN
KUL
6h 45m
RM 823
Trip: 7 days
Overall 4.6 OK
Based on 9 reviews
Boarding
6.4
Comfort
5.7
Crew
6.8
Entertainment
4.0
Food
5.1
AKL
OOL
Mediocre 2.0

Staff were helpful while checking in.

I don't understand how paying for checked bags ahead of time would be priced any differently than doing it at the check in counter, but the difference is exorbitant. It's a cheap airline for a reason and they get their money back by charging you for everything, including water during the flight. It's better to pay a little bit more for a real airline where standard things like carry ons, checked bags, water, and drinks come complimentary, especially for long flights.

KTM
KUL
Mediocre 3.3

The staff was very nice and helpful.

No food or drinks? What the hell is that? Not even a snack. I've flown with companies all across the world and everyone of them except you offers something free to eat. Also you switched our flights until they were right after one another. We got on a flight at 12 pm right after we ate lunch. We fly for four hours with no food. We get to the terminal and have to run through to catch our next flight so no food. Then fly another two hours with no food and end at 2 am still hungry. Offer something to eat to your customers, don't be a shitty airline.

KTM
KUL
OK 5.3

Flight was on time

Lack of food online, wasn't made clear when booking that had to pay for a meal. Had to pay 10,000 nepalese ruppes just to get 2 of our small bags on. 15kg in total. That's around £80, very expensive. Tried as much as I could to pay online for baggage but was going around in circles. Felt that for the price of the flight paying and extra £80 for 2 small bags was alot of money.

KUL
ICN
OK 4.3

Plane is comfortable but

Noisy as there were babies on board making sleep challenging.

KUL
ICN
OK 5.0

It's cheap.

Forgot to reserve my package and I paid more than round trip ticket price. I'd rather use Korean Air.

Mon, 5 Mar
KUL
GMP
8h 10m
Tue, 13 Mar
GMP
KUL
9h 00m
RM 1,144
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 10 May
KUL
GMP
21h 05m
Wed, 16 May
GMP
KUL
24h 55m
RM 2,332
Trip: 7 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 3637 reviews
Overall
7.1
Boarding
7.2
Comfort
7.0
Crew
7.5
Entertainment
6.8
Food
6.7
CAN
LAX
OK 5.6

Business class & price

Service for food. Our whole section was not served dessert.

CAN
JFK
Excellent 9.6

The staff of China Southern made our trip a great experience. We have flown with this airlines several times, and will continue to do so in the future! Thank you!!

SGN
CAN
Excellent 10.0

November 14, 2017 Take flight CZ373 from Southern Airlines to Ho Chi Minh City from Guangzhou. My mom is 83 years old and need a wheelchair to walk. The flight crew arranged her on the machine. The flight Attendants let her sit in the front row and the stewardess is beautiful. Nov 21 return From Ho Chi Minh to Guangzhou. Flight CZ3070 Crew performed equally well. Thanks to Southern Airlines. The next choice of travel must be selected. I wish business is booming. Veng Hong Fan Email: fan_bonnie@yahoo.com.hk 23 Nov, 2017

CAN
LAX
Excellent 8.0

Everything went well.

CAN
LAX
OK 4.0

cheap

air con dripping

Wed, 28 Feb
KUL
ICN
6h 30m
Sun, 4 Mar
ICN
KUL
6h 45m
RM 876
Trip: 5 days
Overall 4.6 OK
Based on 9 reviews
Boarding
6.4
Comfort
5.7
Crew
6.8
Entertainment
4.0
Food
5.1
SYD
KUL
Good 6.3

The food (which you buy) is good and there is quite a lot on offer. Staff are very nice. But quite slow.

Small seats- little room. No direct air conditioning. No entertainment unless pre-booked. Would be good if you could buy on flight.

KUL
MEL
Mediocre 2.0

Landing & leaving the plane.

Super budget fit out of the plane, having to pay for anything at all (including water!!!). Appalled and disgusted.

KUL
ICN
OK 4.3

Plane is comfortable but

Noisy as there were babies on board making sleep challenging.

KUL
ICN
OK 5.0

It's cheap.

Forgot to reserve my package and I paid more than round trip ticket price. I'd rather use Korean Air.

KUL
SYD
OK 5.0

Price

Not much comfort, no free food, although cheap.

Mon, 8 Jan
KUL
GMP
8h 10m
Wed, 17 Jan
GMP
KUL
8h 50m
RM 1,238
Trip: 10 days
Overall 0.0 Poor
Based on 0 reviews
Wed, 10 Jan
KUL
ICN
6h 30m
Wed, 17 Jan
ICN
KUL
6h 45m
RM 880
Trip: 8 days
Overall 4.6 OK
Based on 9 reviews
Boarding
6.4
Comfort
5.7
Crew
6.8
Entertainment
4.0
Food
5.1
KUL
ICN
Good 7.3

This is very much a no-frills airline offering excellent value in my opinion. My business class flight from Kuala Lumpur to Seoul only cost £200.

There was no on-board entertainment and apart from a plate of vegetable rice, everything else had to be paid for. If that is what it takes to offer amazing prices then I think that it is a price worth paying.

KTM
KUL
Mediocre 3.3

The staff was very nice and helpful.

No food or drinks? What the hell is that? Not even a snack. I've flown with companies all across the world and everyone of them except you offers something free to eat. Also you switched our flights until they were right after one another. We got on a flight at 12 pm right after we ate lunch. We fly for four hours with no food. We get to the terminal and have to run through to catch our next flight so no food. Then fly another two hours with no food and end at 2 am still hungry. Offer something to eat to your customers, don't be a shitty airline.

KTM
KUL
OK 5.3

Flight was on time

Lack of food online, wasn't made clear when booking that had to pay for a meal. Had to pay 10,000 nepalese ruppes just to get 2 of our small bags on. 15kg in total. That's around £80, very expensive. Tried as much as I could to pay online for baggage but was going around in circles. Felt that for the price of the flight paying and extra £80 for 2 small bags was alot of money.

KUL
ICN
OK 5.0

It's cheap.

Forgot to reserve my package and I paid more than round trip ticket price. I'd rather use Korean Air.

KUL
MEL
Mediocre 2.0

Landing & leaving the plane.

Super budget fit out of the plane, having to pay for anything at all (including water!!!). Appalled and disgusted.

Tue, 28 Nov
KUL
ICN
18h 35m
Fri, 1 Dec
ICN
KUL
6h 45m
RM 1,292
Trip: 4 days
Overall 0.0 Poor
Based on 0 reviews
Sat, 6 Jan
KUL
ICN
6h 30m
Sun, 21 Jan
ICN
KUL
6h 45m
RM 884
Trip: 16 days
Overall 4.6 OK
Based on 9 reviews
Boarding
6.4
Comfort
5.7
Crew
6.8
Entertainment
4.0
Food
5.1
KUL
MEL
Mediocre 2.0

Landing & leaving the plane.

Super budget fit out of the plane, having to pay for anything at all (including water!!!). Appalled and disgusted.

KUL
ICN
OK 4.3

Plane is comfortable but

Noisy as there were babies on board making sleep challenging.

SYD
KUL
Good 6.3

The food (which you buy) is good and there is quite a lot on offer. Staff are very nice. But quite slow.

Small seats- little room. No direct air conditioning. No entertainment unless pre-booked. Would be good if you could buy on flight.

KUL
SYD
OK 5.0

Price

Not much comfort, no free food, although cheap.

KTM
KUL
OK 5.3

Flight was on time

Lack of food online, wasn't made clear when booking that had to pay for a meal. Had to pay 10,000 nepalese ruppes just to get 2 of our small bags on. 15kg in total. That's around £80, very expensive. Tried as much as I could to pay online for baggage but was going around in circles. Felt that for the price of the flight paying and extra £80 for 2 small bags was alot of money.

Sun, 26 Nov
KUL
ICN
29h 45m
Thu, 30 Nov
ICN
KUL
31h 45m
RM 1,592
Trip: 5 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3933 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
PVG
ICN
Mediocre 3.6

the plane was downgraded from airbus 330 to boeing 737

CAN
NGB
Good 7.0

Kayak or JustFly put wrong ID number whole booking the flight. First 2 segment I had no issues buy 3rd segment they denied to check me in and almost forced me to buy a new ticket. Check in Crew was rude and would speak to me in Chinese. I am a foreigner who doesn't understand English. They wanted me to call my booking agent in Canada, it was mid night in Canada.

SFO
PVG
Good 7.3

New planes, efficient crew, on time.... Early arrival!

Shanghai airport transit process is horrible! Good is very plain, bit I don't care so much. However, not enough water provided. This really needs addressing...

PEK
PVG
Good 6.6

I bought a round trip ticket online with my current passport number. When I arrived in Shanghai, I was held at the Customs for extra 20 or 30 minutes because the airline provided a passport number I used more than 10 years ago. My luggage was held at Pudong airport quite a few days. Each day, they said something different to me... When it's the time for me to go back, I was held again at PEK, because of the different passport number they kept in their system. Even though I explained to them how I purchased the ticket with my current passport number and I have no idea where the problem happened. They insisted that it was my own fault. My gmail did not work properly in China. I asked them for help by providing me the ticket agent contact info in the States. They said that they did not know. I should go where I bought my ticket. I had to spend hours to contact friends in the States to find the phone number of justfly.com. Then, I made international call to justfly for about hour to have the problem fixed. I did not provide any wrong info when purchasing the ticket. The problem was made between the airline and their agent. They, as professionals, could easily have the problem solved but they blamed the customer for the mistake. I had to spend so much extra time and money to cover their mistake, at the risk of missing my flight. That's the worst experience I ever had for international flight.

PVG
BKK
Good 7.3

Timeliness,

Food, lack of water,.

Fri, 19 Jan
KUL
ICN
6h 30m
Tue, 30 Jan
ICN
KUL
6h 45m
RM 888
Trip: 12 days
Overall 4.6 OK
Based on 9 reviews
Boarding
6.4
Comfort
5.7
Crew
6.8
Entertainment
4.0
Food
5.1
KUL
SYD
OK 5.0

Price

Not much comfort, no free food, although cheap.

KTM
KUL
Mediocre 3.3

The staff was very nice and helpful.

No food or drinks? What the hell is that? Not even a snack. I've flown with companies all across the world and everyone of them except you offers something free to eat. Also you switched our flights until they were right after one another. We got on a flight at 12 pm right after we ate lunch. We fly for four hours with no food. We get to the terminal and have to run through to catch our next flight so no food. Then fly another two hours with no food and end at 2 am still hungry. Offer something to eat to your customers, don't be a shitty airline.

KUL
MEL
Mediocre 2.0

Landing & leaving the plane.

Super budget fit out of the plane, having to pay for anything at all (including water!!!). Appalled and disgusted.

HNL
KIX
Mediocre 3.3

No online check in . Seats were so small , you have to pay for water . We had to wait in line for an hour just to get boarding passes and we did not have any checked luggage

PEK
KUL
OK 4.6

Slow check in, had to pay way too much for checked baggage. No food, snacks or beverages included. Had to pay to rent blankets on their cold planes.

Tue, 6 Feb
KUL
GMP
11h 00m
Sat, 10 Feb
GMP
KUL
8h 55m
RM 1,341
Trip: 5 days
Overall 0.0 Poor
Based on 0 reviews
Tue, 10 Apr
KUL
GMP
17h 50m
Tue, 8 May
GMP
KUL
20h 00m
RM 1,629
Trip: 29 days
6.3GoodShow reviews
Overall 6.3 Good
Based on 3933 reviews
Overall
6.4
Boarding
6.4
Comfort
6.4
Crew
6.8
Entertainment
6.1
Food
5.8
PVG
HKG
Excellent 8.0

Good food. More comfortable the aboard.

PEK
PVG
Good 6.6

I bought a round trip ticket online with my current passport number. When I arrived in Shanghai, I was held at the Customs for extra 20 or 30 minutes because the airline provided a passport number I used more than 10 years ago. My luggage was held at Pudong airport quite a few days. Each day, they said something different to me... When it's the time for me to go back, I was held again at PEK, because of the different passport number they kept in their system. Even though I explained to them how I purchased the ticket with my current passport number and I have no idea where the problem happened. They insisted that it was my own fault. My gmail did not work properly in China. I asked them for help by providing me the ticket agent contact info in the States. They said that they did not know. I should go where I bought my ticket. I had to spend hours to contact friends in the States to find the phone number of justfly.com. Then, I made international call to justfly for about hour to have the problem fixed. I did not provide any wrong info when purchasing the ticket. The problem was made between the airline and their agent. They, as professionals, could easily have the problem solved but they blamed the customer for the mistake. I had to spend so much extra time and money to cover their mistake, at the risk of missing my flight. That's the worst experience I ever had for international flight.

LAX
PVG
Good 6.6

Good food and servir of the crew.

Problems to check in, long lines to aboard.

ORD
PVG
Mediocre 2.0

Tickets should be printed for all the flights, instead of having to go to the ticket counter each time. Luggage needs to be shipped all the way through. People need better English proficiency, they were useless.

PVG
ICN
Mediocre 3.6

the plane was downgraded from airbus 330 to boeing 737

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