Traveller reviews
Overall rating
7.1
Good
Based on 2,395 reviews
Boarding
6.9
Comfort
7.0
Crew
7.6
Entertainment
7.4
Food
7.2
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Turkish Airlines information
| IATA code | TK |
|---|---|
| Routes | 1039 |
| Top route | Istanbul Sabiha Gokcen to Antalya |
| Airports served | 300 |
| Top airport | Istanbul |
Turkish Airlines traveller reviews
Pros
"Nice crew and good service."
(in 764 reviews)
"Food and entertainment was great"
(in 436 reviews)
""Crew amazing, seats were comfortable""
(in 136 reviews)
Cons
"Comfort and food with good entertainment"
(in 318 reviews)
"Little more comfortable seats."
(in 429 reviews)
"The food was good too"
(in 729 reviews)
Recent reviews
Traveller rating
410
102
80
171
9
Find reviews that mention:
food was good
crew was great
great flight
connecting flight
flight attendants
good flight
great service
seats were comfortable
customer service
entertainment system
great entertainment
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6.0
We felt that many passengers where coughing too much and the crew didn’t care. Like come on we got sick because they didn’t make them were a mask and when we say cough we mean cough We wish that they cared more about other passengers
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6.0
Pros: Food was ok
Cons: Seats...review from
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2.0
Pros: Need a more improvement for the service
Cons: Need a proper trainingreview from
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8.0
Pros: Very bad customer service
Cons: Very bad customer servicereview from
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10.0
Cons: It was very hot inside the plane
review from
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10.0
Pros: 👍
Cons: 👍review from
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10.0
Pros: all perfect
Cons: all was perfectreview from
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10.0
Pros: Everything was perfect
Cons: nothing, all was perfectreview from
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10.0
Pros: Service is good
Cons: If 5 pounds is over to figure it out and go thru and next time will doit Wrightreview from
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8.0
Cons: food could been more better.
review from
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10.0
Pros: Yes
Cons: Thanksreview from
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4.0
Pros: The planes took off and landed smoothly and without crashing
Cons: The connection time allowed in Istanbul was too short. Anything less than 2.5 hrs is too short. Covid social distancing was a joke in Istanbul and the business class boarded with everyone else - the airline run out of meals in business class!!! I will not fly with TK again.review from
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2.0
Pros: The planes took off and landed smoothly
Cons: Short connection time - way too short for this size airport. Never book a transfer in Istanbul with less than 2.5 hrs connection time. The airport adherence to covid social distancing rules was a joke. I think it was the worst experience and provoked a lot of stress. The boarding was also chaotic and business class did not board separately. The Meals on board were poor - fish or lamb (smelly) they quickly run out of pasta in business class. This whole experience was bad.review from
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10.0
Pros: The crew very a mezzaning
review from
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10.0
Pros: Great aircrafts, big screens, attentive personnel
review from
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10.0
Pros: The cred, the sets, the fact that I could use the tablet during the flight . The winds were strong , still, for some reason I had confidence in the pilots.
Cons: Maybe not imposing penalties if someone is missing the flight..review from
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2.0
Pros: NA
Cons: I was not allowed to fly because the reason was “tourist” even though the website said that Croatia was open to tourists. I was not given a straight answer as to what is going on the whole day. The assistants at the Turkish ticket counter were very friendly but the experience was so stressful as I was stuck at the airport and there are no ATM’s so I could not pay for a visa to get a hotel to stay in Turkey for the night. I finally managed to pay online, but really just a horrible experience all around.review from
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8.0
Pros: Entertainment was great!
Cons: The check-in was stressful and congested.review from
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10.0
Cons: Everything was great, service was awesome! Thanks to everyone!
review from
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8.0
Pros: Crew was amazing, very attentive to our needs flying with an infant.
Cons: Boarding processreview from
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10.0
Cons: Best guys thanks for evreting
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10.0
Pros: Good service. Great price.
review from
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6.0
Cons: Wifi shroud work . I got charged for it but couldn't use it ... hope to get a refund
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10.0
Pros: Everything
Cons: Nothingreview from
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4.0
Pros: Not much I liked at all for the rave I’ve been hearing.
Cons: Crew needs attitude adjustments, as well as the whole aircraft could use a makeover - it’s completely outdated. Plus, the layover in Istanbul was horrible! There were people not wearing masks, and airport staff wasn’t even enforcing any safety even if they saw wrong things happening.review from
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8.0
Pros: Wide airplanes, good crew members.
Cons: Food is OK, but now Turkish airlines is missing vine they served in the past.review from
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10.0
Pros: The Airplane was good and the crew was very helpful.
Cons: The route from Bucharest to Istanbul could be shorter and the way from the airplane to the airport could be through the jetway not through the uncomfortable buses.review from
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10.0
Pros: I liked the ability to check in online
review from
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8.0
Pros: The crew ere very attentive.
Cons: Everything was great except that I find I have little taste for Turkish food. I as see this as my own failing, not the airline's.review from
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10.0
Pros: Crew was amazing and flight was comfortable
Cons: Great flightreview from
Turkish Airlines FAQs
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Flight status
Turkish Airlines route map
Top airports served by Turkish Airlines
- Istanbul Airport (IST)
- Istanbul Sabiha Gokcen Airport (SAW)
- Ankara Esenboga Airport (ESB)
- Antalya Airport (AYT)
- Izmir Adnan Menderes Arpt Airport (ADB)
- Tel Aviv Ben Gurion Intl Airport (TLV)
- Nicosia Ercan Airport (ECN)
- Adana Airport (ADA)
- Trabzon Airport (TZX)
- Gaziantep Airport (GZT)
- Paris Charles de Gaulle Airport (CDG)
- Kayseri Airport (ASR)
- Duesseldorf Intl Airport (DUS)
- Milas–Bodrum Airport (BJV)
- Diyarbakir Airport (DIY)
Turkish Airlines contact information
- TK IATA code
- + 60 3 2053 18 99 Call
- turkishairlines.com Visit
Overview of Turkish Airlines
Operating as Turkey’s national flag carrier, Turkish Airlines has a large presence in world aviation and flies to more than 100 countries. Particularly focusing on transporting passengers to Europe, Asia and Africa, international flights make up a large section of the company’s scheduled services.
The airline’s primary headquarters are in Istanbul, where they operate a maintenance facility responsible for the upkeep of their fleet. Turkish Airlines also has a hub in the capital city of Ankara. Using a combination of Boeing and Airbus planes, the most common models are the Boeing 737 and Airbus A321. A distinctive red tail is featured on all aircrafts of the fleet.
Joining as a member of the Star Alliance in 2008, hub-sharing and route combinations allow customers to reach all across the world. Passengers can also benefit from access to shared airport lounges and quicker travel times. They have codeshare agreements with popular carriers such as United Airlines, Etihad Airways, Air China, Air Canada and JetBlue.
The cabins are split between Economy and Business Class. Turkish Airlines have been voted the World’s Best Premium Economy Airline with features such as adjusted toy seats for children and an amenity kit including earplugs, lip balm, socks and a sleep mask. In the Business section, passengers will find in-chair massage functions, a reading lamp and porcelain tableware. Upgraded customers are also treated to Turkish cuisine on all flights, while the Economy section has a more standardized international meal. There is also a dedicated Business Lounge with entertainment facilities such as gaming consoles, a children’s play area and a piano.
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.