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Flights arrive in | Tokyo Haneda |
---|---|
Flights depart from | Kota Kinabalu |
Flight price | RM 1,558 |
Distance | 4,091 km |
Airlines | Singapore Airlines, China Eastern, Korean Air |
Cons: without any possibility to call back. or to call again while being late, when arrived with plenty of time before departure. nobody was on the gate. when tryed to do all myself whithin minutes tsa didnt bother to speedup process and it took forever. i missed my flight literally in seconds.
Pros: everything in suite class
Pros: Everything from booking, online check-in, self printing of Boarding Pass, BIz Class lounge, Flight. Flight too short (KL to SG) for me to eat and enjoy the inflight entertainment.
Pros: Service was excellent, always with a smile.
Cons: My moslem meal selection wasn’t provided onboard
Pros: Nothing! Couldn't be worse. The crew don't care about passengers and can't speak English either. We had a very long delay for no reason. The plane landed at a different airport that it was supposed to and then the airline bussed us to the Shanghai airport. Terrible terrible operation...
Cons: Everything! First please hire flight attendants that can speak English. Then provide better food. Even with Chinese standards the food had a bad quality. The stewardess didn't even understand that airplane mode exists for cell phones. She screamed at me to turn it off. Entertainment was a disaster
Cons: The crew was not very attentive compared to other times I have flown business class. Not very solicitous in terms of offering water regularly, etc. Also, surprisingly little food offered over a 14 hour flight from Shanghai to New York. A reasonable dinner at midnight, shortly after takeoff, then nothing till almost 12 hours later, and then not the hearty breakfast one would expect after that much time and on business class but a very small snack. Not very satisfying.
Pros: Left on time.
Cons: Food very unappetising. Poor movie selection
Pros: For a low fare airline, this was a comfortable, on time flight. Good entertainment selection and decent food. Crew was accommodating.
Cons: Nothing
Pros: Price
Cons: This was my 2nd international flight with China Eastern Air. Both were delayed out of SFO because they didn't have planes. I missed my connection (even though I had a 4 hour layover)
Cons: The seats on the plane had ample leg room, even in economy. The service was excellent. The staff was very polite and efficient. All of this made for a pleasant experience even for the long trip. Thank you Korean Airlines. I would recommend you to all traveling overseas.
Pros: Yes, crews were excellent
Cons: Boarding of passengers should be clear
Pros: Great leg room even for tall person. Food is good and there's enough choices.
Pros: Crew, food, comfort, entertainment and many good things
Cons: I love everything
Pros: Flight attendants were the friendliest and most patient I have ever experienced. Great customer service!!!
Cons: Seats of any airplane could use improvement on comfort. But comfort was good.
Pros: Crews are good. The seat has more room for leg.
Pros: Left the airport on time, arrived on time, good flight, good service onboard.
Pros: Crew still managed to provide me the veg meal, even though they didn't get the request.
Cons: Type of food I chose on the website was not ordered with the airlines.
Pros: Economy seats are not comfortable on any airline. I wonder why seats in a car are more comfortable than in an airplane? The staff were very zealous and proficient. They were pleasant and helpful. The food was the best of any airline I have flown. I was very impressed with the biscuits!
Cons: I did not like riding the bus to my airplane on the tarmac.
Pros: Excellent, fully reclinable seating in business class and excellent service
Cons: Boarding gate was changed in Shanghai with no advance notice. Movie and music selections were limited and relatively poor.
Cons: Very tight space
Pros: Everything
Pros: This was the most comfortable business class mid haul flight I've ever taken.
Cons: Absolutely nothing went wrong.
Pros: Food was good
Cons: Boarding was just ok, but departure delayed by half hour. Seats were really poor. Zero comfort.. felt like sitting on a cramped park bench. Entertainment system is ancient. Can't see and can't listen properly. Didn't expect this type of horrible aircraft from Singapore Airlines!
Pros: The cabin crew was pretty good. This was the only saving grace in otherwise very poor experience
Cons: The flight was delayed by 2 hours and they changed the gate from one end of the terminal (A15) to the other (C1). The waiting area was cramped. This being the home of Singapore Airlines, the way managed this entire thing was pathetic. Boarding announcements were also confusing.
Pros: Everything food was better selection and allowed me to taste bali food before arriving. The seats were comfortable on the last plane Thank god
Pros: Staff very attentive not disturbed after meal The smiles and demeanor of the staff
Cons: The flat bed is not comfotable needed help from attendanr all the time felt like i was constricted
Pros: smooth boarding process excellent enterntainment offered food is also quite good
Cons: seats seem to get smaller, less comfortable then I am used to with Singapore Airlines
Pros: The inflight entertainment was great, lots of movie selections
Cons: The leg room was horrible. Honestly the worst space I've ever had in a flight. I was shocked considering Singapore air is considered one of the best airlines
Cons: We ask for wheelchair help from Perth to brooome but it was not provided .
Pros: Aircraft was clean and fairly comfortable with adequate legroom for avg height people, though tray and screen placement can be improved on.
Cons: PVG airport gates could deal with more seating, at least double... and better handling of delays.
Pros: Amazing crew for such a long flight. Nice to get fed too.
Cons: On line check in could have been simpler
Pros: It was cheap, had a pretty good selection of movies, was able to choose my seat.
Cons: The food was pretty mediocre, staff was pretty stingy with drinks, ran out of drink choices, not that comfortable seats for a 15 hour flight, most of the staff was pretty rude to non Chinese customers. You get what you pay for.
Pros: The ticketing and boarding process went well.
Cons: The staff was short and rude at times and the food on the return trip was the same two choices for the meals and "breakfast" was a smear of tuna on a huge bun -- basically mostly bread. The movie selection was old and outdated.
Pros: Wonderful service. Comfortable flight. Boarded on time. Food was good and entertainment was good
Pros: Generally good Flight was operated by Silk Air
Cons: Entertainment score is not meaningful because of the short flight time.
Pros: Cabin crew knew how to work.
Cons: So surprisingly, the cabin was dirty and the seat comfort was below expectation.
Pros: Crew
Cons: Delays
Pros: Better flight as bigger craft and no neighbours in my row so I got some sleep.
Pros: Premium economy was great.
Pros: Crew was pleasant. Plane was clean and in good repair.
Cons: Food for two meals was substandard. Few non-action/comic book movies. A few more movies for grownups, please,
Pros: Nothing! Couldn't be worse. The crew don't care about passengers and can't speak English either. We had a very long delay for no reason. The plane landed at a different airport that it was supposed to and then the airline bussed us to the Shanghai airport. Terrible terrible operation...
Cons: Everything! First please hire flight attendants that can speak English. Then provide better food. Even with Chinese standards the food had a bad quality. The stewardess didn't even understand that airplane mode exists for cell phones. She screamed at me to turn it off. Entertainment was a disaster
Pros: The crew, the plane, the professionalism.
Cons: More legroom!
Pros: For a budget airline, it was an excellent flight, on time, reasonably good seats, with vegetarian food as ordered.
Cons: It was slightly disorganized, with not a lot of smiles from the crew, but it was fine anyway. I wish food portions were a little larger.
Pros: Fast check in&boarding Crew Seats space for legs Flying stable
Cons: Flight delayed Food doesn’t have any sign for halal/muslim food! Entertainment was boaring
Pros: Dim sum between Hong Kong & Singapore.
Pros: I like everything crew, etc
Cons: Nothing reallly
Pros: The cabin crew and the pilots. The flight went smoothly.
Cons: Singapore Airlines should inform clearly of the mileage policy and the lounge access while using a code-share flight. I thought I booked as a code-shared Singapore Airline flight, but I got rejected from the lounge access.
Pros: Couldn't find a problem
Cons: Nothing
Pros: Handset to control screen didn’t work. Airline reimbursed me with $75 voucher for inflight duty-free shop.
Pros: Nothing! Couldn't be worse. The crew don't care about passengers and can't speak English either. We had a very long delay for no reason. The plane landed at a different airport that it was supposed to and then the airline bussed us to the Shanghai airport. Terrible terrible operation...
Cons: Everything! First please hire flight attendants that can speak English. Then provide better food. Even with Chinese standards the food had a bad quality. The stewardess didn't even understand that airplane mode exists for cell phones. She screamed at me to turn it off. Entertainment was a disaster
Pros: Economy seats are not comfortable on any airline. I wonder why seats in a car are more comfortable than in an airplane? The staff were very zealous and proficient. They were pleasant and helpful. The food was the best of any airline I have flown. I was very impressed with the biscuits!
Cons: I did not like riding the bus to my airplane on the tarmac.
Pros: The flight attendants were very nice and helpfult
Cons: That I had to pay for an emergency exit seat and others sat there for free even though I am a Elite Plus member.
Pros: Wonderful service. Comfortable flight. Boarded on time. Food was good and entertainment was good
Pros: Comfortable and all crews are nice
Cons: Entertainment but because of poor entertainment I could sleep for eight hours. Thank you.
Pros: Food was good
Cons: Boarding was just ok, but departure delayed by half hour. Seats were really poor. Zero comfort.. felt like sitting on a cramped park bench. Entertainment system is ancient. Can't see and can't listen properly. Didn't expect this type of horrible aircraft from Singapore Airlines!
Cons: 2.5 hour delay
Pros: Foods. Drinks. Entertainment.
Cons: Nothing. Everything’s so perfect!
Pros: On time Smooth landing and take off Airport was beautiful, nice clean toilets Lovely and polite staff on board Food was okay Nice range of in-flight entertainment
Cons: Air port does not have automatic internet connection We were there for 8 hours with no internet because we had no international roaming to receive the PIN via SMS. The four PINS generated by the counter staff did not work. We all took turn to try to no avail. by then we have walked too far from the counter we could not be bother going back. No airport that I've been to had poor internet service connection like this airport, yet it is supposed to be THE WORLD'S NUMBER ONE AIRLINE. We boarded at 11.30pm, last time we flew with them they gave us supper. Last night they gave us only water. We went to sleep hungry till the morning. Since when they started to operate like those cheap airlines that you have to pay for your food? And the night package did not have eye mask.... how could we sleep... ? Singapore airline could learn from Qtar. Very very disappointed.
Cons: without any possibility to call back. or to call again while being late, when arrived with plenty of time before departure. nobody was on the gate. when tryed to do all myself whithin minutes tsa didnt bother to speedup process and it took forever. i missed my flight literally in seconds.
Pros: Lots of room”for stuff”, so you aren’t digging in your attaché case all the time, almost like a desk area. We had eaten prior to departure so I asked to be served the meal later and they had no problem.
Pros: Crew was amazing especially for such a long flight. Nice to get food too. Great on flight entertainment
Cons: Breakfast was not nice. On line check in could have been easier.
Pros: We were bussed to the far end of the tarmac to board which seems normal for this airline out of Nanjing. The step stairs would be a problem for anyone with mobility issues. Seats are comfortable enough and the inflight entertainment has several options for current movies, tv, audio or games. Mine worked on the flight home but not the outbound flight. Meals were plentiful but not to my liking, catered to the majority of the travellers which is reasonable. There were some vegetarian meals available to those that requested previously. They came around many times with beverage service and water as well. Language is a bit of a barrier but if you are patient you can figure it out. Very happy overall with the experience we had at the price we paid.
Cons: Food options were limited. Boarding was a long process by bus out to the tarmac.
Pros: Crew worked hard in carrying out several meal and drink offerings. Seat had ample leg-room ( I am 6 ft tall)
Cons: Dont expect for them to deliver on transportation and accomodations if you fly on Business class as adevrtised in their web page. It was imposible to get them to answer my requests by phone, email and in person.
Cons: without any possibility to call back. or to call again while being late, when arrived with plenty of time before departure. nobody was on the gate. when tryed to do all myself whithin minutes tsa didnt bother to speedup process and it took forever. i missed my flight literally in seconds.
Pros: See above
Cons: See above
Pros: Everything from booking, online check-in, self printing of Boarding Pass, BIz Class lounge, Flight. Flight too short (KL to SG) for me to eat and enjoy the inflight entertainment.
Pros: loved d bnew 787 dreamliner planes. loved d medium haul biz class seats.
Cons: everything is excellent frm d check in to d lounge to the plane , crew service , arrivals and lastly baggage handling .
Cons: My moslem meal selection wasn’t provided onboard
Pros: Crew worked hard in carrying out several meal and drink offerings. Seat had ample leg-room ( I am 6 ft tall)
Pros: This flight was shorter but i felt flight attendants were still very attentive.
Cons: Didn’t have individual screens to watch movies. One movie didn’t have English subtitles. Not that i cared because I was in and out of sleep, just pointing it out.
Pros: crews were amazing
Cons: Food
Pros: Nothing
Cons: Customer service
Cons: The crew was not very attentive compared to other times I have flown business class. Not very solicitous in terms of offering water regularly, etc. Also, surprisingly little food offered over a 14 hour flight from Shanghai to New York. A reasonable dinner at midnight, shortly after takeoff, then nothing till almost 12 hours later, and then not the hearty breakfast one would expect after that much time and on business class but a very small snack. Not very satisfying.
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