Find Cheap Flights from Kuala Lumpur Intl to Tokyo Haneda (KUL - HND)

No entertainment. For a 7h flight this is a slight disappointment. Food not included. I'd prefer to pay for it upfront when paying for the ticket or have it included in the price than pay for t in the airplane.

Nothing

Overpriced luggage uncomfortable seats no entertainment not even the radio,food is terrible airplane smells terrible

I liked the A300 used is was in very nice condition and the leg room was reasonable. The cabin crew was above average. The pilots were smooth on take off and landing.

The departure gate announcements in English were hard to understand. The landing jetway was used to disembark, but then we had to use stairs to the tarmac and board a bus to get from the domestic terminal (we were an international flight) to the international terminal. Because of this many passengers, especially the elderly, were unprepared for this situation and their carry on luggage.

Boarding, crew and meal

Seating was not what I expected as a Business Class passenger.

Smooth flight.

Need more leg room.

Nothing

I don't know because j never made the flight. I got a completely different time of the flight than what the time really was which caused me to missed the flight. On top of that I was treated rudely whenever I called to get another flight and I was unable to be helped. Additionally I never got a a refund. I am in the military and was out of 1400 moving costs on a flight that wasn't worth it. Never using again

The staff were very courteous right from the Checking-in point.

The cabin crew was not taking that much care and as the ground staff. No snacks or drinks are served till upto 4 hour of the flight commencement. Food was served just two hours before landing in Hongkong. My order for meals was AVML. Bengaluru is a good place to pick up good, nutritious, and tasty Vegetarian food. But what was offerred was absolutely mediocre. Leg space was barest minimum and not comfortable for a person with normal legs and height.

There was good variety of food.

There is nothing I liked but the service was OK

All was good. Crew pleasant. Boarding systems worked well.

Friendly and approachable cabin crew.

Boarding was not good. No clear announcement. No special boarding for star alliance gold member.

Crew was friendly, about as expected for the cheap price

No vegetarian option, in flight headphones were useless, can't use phone AT ALL during flight, gate was changed without warning (no announcements over the PA or notices posted that it was changed)

I liked that the crew was attentive to our needs.

I wish we had more snacks offered

Our flight was cancelled and rebooked for 6 hours later. We did not get notification of this change. My gluten free meal was not on the flight that was changed. All the airline reps that I spoke with were very unhelpful.

JAL doesn't disappoint!

No baggage charge.

On time, smooth flight

seats seem "cheap" plastic. They crackle as you move in them and don't seem to be a very high quality.

Looked like the seat cushion covers -seat, back, and headrest- hadn't been washed in a very long time. Dirty dark stains on all of them.

Liked the smooth flight

Took too long at check in

Could not check baggage through to Hue.

Very attentive to handicapped passengers. Which is me. Yhe flight is short yet they served a light lunch we seemed like a waste to. I had a coke. The plane was clean I love the hostess uniforms. Beautiful and very feminine. Refreshing in today's world

For a short hop I have nothing to suggest. Perfect

Cathay staff were great.

Airplane food - it is what it is.

I flew business class, and the seats were about the worst business class seats I've experienced in recent years. They did not fold down to horizontal for sleeping.

Wheelchair assistance is excellent.

Exceptionally good food for a flight operating in non-traditional meal times. It was fresh, tasty and extremely well presented. The crew was exceptionally pleasant. The aircraft, an Airbus A-330-300, appeared new, clean and in good condition. Clarity in terms of in-flight rules regarding the use and removal of items used by the passenger, like the airline in-flight magazine could have been better.

Check-in personnel were very slow and they failed to give me a seat in the extreme rear section of the aircraft which I prefer for both comfort and safety reasons. I was placed over the aileron, where I was unable to see or do anything. Entertainment prices were steep, especially when using personal devices. A planewide AV system would have been better. At large, the general experience was excellent despite a 25 minute delay on arrival, MNL.

Older aircraft seats quite hard entertainment on last flight to Copenhagen entertainment was average.

New aircraft Airbus 350-900 - has lot of leg space even in economy class. Food was just OK, nothing special and far from what SQ used to serve to the passengers. I was very disappointed finding out that travel pack consists only toothbrush and tootpaste with socks included. No more slippers, eyes cover and no more other necessities for intercontinental flights ! What a shame for SQ to save the money on such important things for passengers. Staff was over indulging, someone would say - fake kindness shown ...

I didn't like the crew... They have to learn from Air Serbia staff and Turkish Airlines what is genuine kindness and politeness. And the most expensive aircompany should not be stingy and provide to passengers on intercontinental flights just toothbrush and socks in traveler pack !!! What a shame for SQ !

Ground and air staff were pleasant and helpful

On time, lunch served, no problems.

No entertainment, but a very short flight, one hour, who cares?

The special meal requested was good.

Biggest gripe: No onboard wifi. As a business traveller, this is important to me.