Find Cheap Flights from Kuala Lumpur Intl to Tokyo (KUL - TYO)

The middle seats were seperated, so I had my own arm rests

Great food on ANA flight from Malaysia to Tokyo.

Everything

The food quality was slightly lower than that on the outboud flight. I ordered Hindu Meal.

Food was great!

The Japanese crew were not very good at English!

Loved the hot towels, socks & tooth brush set, flight attendants were always really helpful and friendly

Other airlines always offer free upgrades on a not go crowded flights, but had not experienced that from Singapore airline. I've already traveled twice this year with them.

I paid for an economy class ticket but got first class service.

Nothing

Is Singapore Airlines food quality slipping? First time I’ve been really unenthusiastic about it...

Service is very good.

Too warm/hot inside the cabin throughout the flight.

I really loved the food they served on the airline, along with the entertainment and the stuardesses. It made for a very enjoyable trip.

We didn’t dislike anything except the comfort of the seats, but of course that is expected for the Economy Class.

The crew were cooperative and the supplies were good

The chairs were not comfortable and the toilets were so dirty

Efficient and friendly service. Second time flying them, and will continue to fly JAL.

N/A

Great service and terrific vegan meals served. Facilities were clean and personnel were very helpful and provided terrific service to the passengers.

Departures and arrivals always on time. Staff on the counters were very friendly and courteous. Staff on the flights, excellent customer service oriented, specially the master flight attendant whom will accommodate any especial need to fit any passenger aboard .

People taking advantage of the great services the airline provide.

It wasn’t a flight I had to catch the high speed light rail and two buses; therefore, I’d say that this flight was false advertisement and should be corrected for future travelers.

Meals are served on flights, seemingly regardless of flight length. Comfortable and clean airplane.

Airline put incorrect passport number in boarding system for one of the boarding passes. I had 3 flights, total of 6 connecting flights booked at once for 2 people (therefore total of 12 connecting flights) For some reason 1 of the 12 boarding passes had the wrong passport number printed on the boarding pass. Had to speak to a China Eastern representative at the airport who was very unhelpful. After an airport employee (not affiliated with China Eastern) spoke to the China Eastern rep, the rep claimed there was no problem all along. I was in a Changsha, China at the time so few employees spoke English. Luckily my girlfriend sole Chinese otherwise this would’ve been a much worse experience.

I was not able to travel because of the volcano eruptions threats in Bali. Tried to cancel and get credit for the trip no one was able to help. Insurance wouldn’t cover because apparently volcanoes are not considered natural disasters. Tried to call eastern China airlines no one would pick up the phone. Soooooo there you go I don’t think there’s anything you guys can do to make happy again.

their marketing indicates better boarding privileges for boarding but was forced to queue as per other passengers

Nothing

Overpriced luggage uncomfortable seats no entertainment not even the radio,food is terrible airplane smells terrible

No entertainment. For a 7h flight this is a slight disappointment. Food not included. I'd prefer to pay for it upfront when paying for the ticket or have it included in the price than pay for t in the airplane.

The staff were attentive. The service was good and overall was okay

The food (which you buy) is good and there is quite a lot on offer. Staff are very nice. But quite slow.

Small seats- little room. No direct air conditioning. No entertainment unless pre-booked. Would be good if you could buy on flight.

Slow check in, had to pay way too much for checked baggage. No food, snacks or beverages included. Had to pay to rent blankets on their cold planes.

their marketing indicates better boarding privileges for boarding but was forced to queue as per other passengers

cabin crew great and friendly

Cabin to cold

Check in service was very good!

The crew was really polite, nice and helpful, a good change for someone that uses Chinese airlines

The food was really dreadful and I am used to the Chinese airlines standards so the bar is really low. Beef or pork as options, the meat was really bad

Food... only could have the fruit

the legroom, the seat, the footrest, the armrests - 2 each! Very comfortable, slept well.

Crying babies, but the Bose QC35 noise cancelling headphones took care of that!

Was able to use the wifi to access the internet for free for 30 minutes of the flight. Can pay $20 to have it through the entire flight but limited to on 150 MBs. Transfer at MNL for domestic flight was flawless.

Seat cushion was very hard. No movies were available on the individual screens. I could not get the myPAL app to work with the wifi and use the entertainment options on it. This was on RP-C7775.

Excellent customer service from the crew and airport staff. Very nice people.

This flight we took was an older plane, no USB ports or entertainment was available. They do offer an app to watch free movies but you have to download it where your phone has good service. They also offer free in flight wifi, but that didn't really work too well for us. Not sure if that has to do with our carrier.

Flight left on time arrived early, bags were fast getting to the carousel. A good flight no hassles or dramas.

Everything was great

The cabin crew was very attentive. Anticipated the passengers needs. The food was delicious too.

No entertainment. For a 7h flight this is a slight disappointment. Food not included. I'd prefer to pay for it upfront when paying for the ticket or have it included in the price than pay for t in the airplane.

The price! Efficient and friendly service. If you don't need to be fed every 4 hours, don't need onboard entertainment and can handle the slightly less legroom than standard carriers then AirAsiaX is highly recommended

You get what you pay for, or in the case of budget carriers you don't get what you don't pay for. AirAsiaX is no frills but that said it is efficient and gets you where you want to go for the lowest prices around. The meal you receive with the 'bag upgrade' pack is ok but nothing special.

Flight was on time

Lack of food online, wasn't made clear when booking that had to pay for a meal. Had to pay 10,000 nepalese ruppes just to get 2 of our small bags on. 15kg in total. That's around £80, very expensive. Tried as much as I could to pay online for baggage but was going around in circles. Felt that for the price of the flight paying and extra £80 for 2 small bags was alot of money.

cabin crew great and friendly

Cabin to cold

Larger seats

Food was below standards. Really need to improve.

Pilot kept taking detour to avoid turbulence

Food -very little in quantity. Dinner: just a sandwich. Breakfast - just a little bit. Cabin Staff - unmotivated; poor Sevice

Everything flowed smoothly.

It would have been nice to have inflight entertainment within our seatbacks.

The early arrival, and the service

Nothing really

The staff were attentive. The service was good and overall was okay

Nothing

Overpriced luggage uncomfortable seats no entertainment not even the radio,food is terrible airplane smells terrible

The food (which you buy) is good and there is quite a lot on offer. Staff are very nice. But quite slow.

Small seats- little room. No direct air conditioning. No entertainment unless pre-booked. Would be good if you could buy on flight.

The crews are not doing enough to help with the many kids crying incident.

Flight left on time arrived early, bags were fast getting to the carousel. A good flight no hassles or dramas.

Everything was great

Excellent customer service from the crew and airport staff. Very nice people.

This flight we took was an older plane, no USB ports or entertainment was available. They do offer an app to watch free movies but you have to download it where your phone has good service. They also offer free in flight wifi, but that didn't really work too well for us. Not sure if that has to do with our carrier.

Screen too far from seat in business class.

Flights were on time! Food was good. Service was great!

The equipment and level of service on this MAS flight was excellent. Food was delicious. Seat was comfortable.

Though it wasn't part of the flight, the business class lounge at KUL is just a step below the excellent facilities at airports like HKG. Just a step though, mostly in the shower area. Food options were great though. And take advantage of the Massage Spa within the lounge.

Everything flowed smoothly.

It would have been nice to have inflight entertainment within our seatbacks.

The early arrival, and the service

Nothing really

Over all flight experience ok, lack of boarding information and ran out of menu choice but rest ok.

Arrived in one piece but my luggage didn't; flew from Auckland to Singapore via KL with a 2 hr layover; how luggage didn't make connecting flight is beyond me; maybe they just lose things

Very nice airplane with new technology

Nothing

Jal should gave me a better resting seat. The connecting flight is too long hours. Very tiring for a 73 years old person.

Too long and no rest.

Great service

Great service and terrific vegan meals served. Facilities were clean and personnel were very helpful and provided terrific service to the passengers.